HTC 711868001114 - Manual

Get Started 2 Back Panel Basic Installation Before using your phone, you need to install the battery and storage card. Install the Battery 1. Remove the back cover.  With the left panel facing you, pry open the back cover from the notch near the bottom panel of the phone.

Get Started 4 Charge Your Phone You must first charge the battery to begin setting up your phone. 1. Plug one end of the USB cable into the AC adapter. 2. Plug the other end of the USB cable into the charger/accessory jack on the bottom panel of your phone. 3. Plug the AC adapter into an electrical ...

Get Started 5 Set Up Your Phone on Virgin Mobile Set up your Virgin Mobile account. 1. From your computer, visit virginmobileusa.com and click Activate . 2. Choose an activation option and click Next . Then, enter your ZIP code and click Next . 3. When prompted, enter the serial number (MEID) and ve...

Get Started 6 One-time Top-Ups From Your Computer I f you don’t want to set Auto Pay, you can still log in at virginmobileusa.com whenever you need a quick Top-Up. One-time Top-Ups From Your Phone ► Dial on your phone or select My Account on the All Apps screen. Additional Information For more infor...

Get Started 7 Complete the Setup Application Walk through the on-device setup to choose your phone language, Internet connection, select how you want to set up your new phone, and more. 1. Touch Start to begin. Touch Next or Skip to skip any of the screens. 2. Connect to Wi-Fi . Connect to a Wi-Fi ®...

Get Started 8 8. HTC Backup . To make it easier for you to back up and restore content from your phone to another HTC phone in the future, select Back up phone daily . For more information, see Backup . 9. Personalize & Secure . Give your new phone a name or set up a screen lock to help secure y...

Get Started 9 Note: If your old phone has Android version 2.2 or an earlier version, you need to use Bluetooth transfer. For details, see Transfer Content From Your Old Phone Using Bluetooth . 1. Do one of the following:  If you ’re setting up your new HTC phone for the first time, choose to transf...

Get Started 10 Transfer Content from an iPhone If you have an iPhone ® , it ’s fast and easy to transfer your contacts, messages, and other content when you use HTC Sync Manager. For details, see Transfer iPhone Content to Your HTC Phone . If you only need to migrate your contacts, you can also use ...

Get Started 11 Ways of Transferring Contacts and Other Content into Your Phone Aside from the HTC Transfer Tool, there are other ways you can add contacts and other content to your phone. ● Sync with your computer . Use HTC Sync Manager to sync contacts, documents, playlists, and more between your p...

Phone Basics 12 Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The topics in this section will introduce the basic functions and features of your phone. Your Phone ’s Layout Th...

Phone Basics 13 CAUTION! Inserting an accessory into the incorrect jack may damage the phone. ● Speaker lets you hear music and the different ringers and sounds on your phone. The speaker also lets you hear the caller’s voice in speakerphone mode. ● Home lets you display the main Home screen. When t...

Phone Basics 14 To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone ’s screen is off. Note: For information on how to adjust the time before the screen turns of...

Phone Basics 15 Customize the Lock Screen You can customize the lock screen style. 1. Swipe down from the status bar using two fingers, and then touch > Personalize . 2. Touch Lock screen style . 3. Slide your finger left or right to choose a lock screen style. 4. Touch the lock screen style to s...

Phone Basics 16 Swipe or Slide Quickly swipe your finger vertically or horizontally across the screen to go to other Home pages, scroll through documents, and more. Drag To drag, press and hold your finger with some pressure before you start to drag. While dragging, do not release your finger until ...

Phone Basics 17 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Press and Flick On the Home screen, you can easily move a wid...

Phone Basics 18 Slide with Two Fingers In some apps, like Gallery, Messages, Mail, or the Web browser, slide two fingers apart to zoom in when viewing a picture or text. Slide two fingers together to zoom out of the picture or text. Two-finger Swipe ● Swipe down from the status bar using two fingers...

Phone Basics 19 ● In some applications that have sorting, like Mail or People, swipe up or down using two fingers to scroll the screen. The screen displays the sorting order, and you can easily scroll to the information you want. Three-finger Gesture ● Swipe up using three fingers to share content s...

Phone Basics 20 Note: You need to hook up the HTC Media Link HD (sold separately) to your HDMI TV to share content. Note: The 3-finger gesture may not be available when TalkBack gestures are enabled. For details, see Navigate Your Phone with TalkBack . Can't Use Multi-finger Gestures in Your Apps? T...

Phone Basics 21 Set Volume to Automatically Increase While in Your Pocket or Bag You can set your phone to recognize when it ’s in your bag or pocket and raise the ringtone volume so that you can hear it in noisy environments. 1. With two fingers, swipe down from the status bar, and then touch > ...

Phone Basics 22 Note: To turn this feature off, clear the Auto rotate screen option in Settings > Display, gestures & buttons . Note: The TalkBack accessibility feature works best if you turn off auto-rotate. For details, see Navigate Your Phone with TalkBack . Working with Phone Apps and Set...

Phone Basics 24 2. Pull down the screen with your finger, and then release to refresh. Capture the Phone Screen Capture the phone screen to show off your high game score, write a blog post about your phone ’s features, or post a status update about a song you’re playing. ► Press and hold the Power b...

Phone Basics 25  Touch Personalize to change the Home screen wallpaper, lock screen style, and more.  Touch Accounts & sync to add and sign in to your different accounts, such as email, social networks, and more.  Touch Security to increase your phone's security, for example with a screen loc...

Phone Basics 26 ● You can change the apps on the launch bar at the bottom of the Home screen. See Customize the Home Screen . ● Swipe left and you’ll discover another Home screen panel for adding your favorite apps, widgets, and more so they ’re just a touch away. And if you need more Home screen pa...

Phone Basics 27 Show the Header The header contains icons for posting on social networks, searching feeds, and more. If the icons don't show, you can do either of the following: ● While browsing the first page of feeds, just pull down the screen. ● While browsing succeeding pages, pull down and hold...

Phone Basics 28 3. Select feeds from apps, types of content, and social networks that will display on the Home screen. Swipe left or right for more choices. Change the Local Content Guide Feeds from news channels and websites displayed on the Home screen are set by a local content guide. To see a di...

Phone Basics 29 Add a Home Screen Panel Add a Home screen if you have more widgets, apps, and shortcuts that you want to access right away. 1. With two fingers, swipe down from the status bar, and then touch > Personalize > Customize home screen . 2. Touch . A new Home screen appears. You can ...

Phone Basics 30 1. With two fingers, swipe down from the status bar, and then touch > Personalize > Customize home screen . 2. Touch > Widgets .  Swipe to browse through the widgets.  Touch to search for specific widgets. Tip: Some widgets are available in different styles and sizes. 3. T...

Phone Basics 31 Note: To add an app from the All Apps screen, press and hold an app and drag it to . Drop the app on an empty space in the Home screen. Move or Remove Items on Your Home Screen 1. Touch and hold the widget or app shortcut you want to move or remove. 2. Do one of the following:  To m...

Phone Basics 32 Tip: Can ’t group or re-arrange apps? Scroll to the top, pull down the screen, and then touch > Custom . 2. To add more, touch and hold another app and drag it to the folder. 3. You can also:  Drag the folder from the All Apps screen to the launch bar.  Drag the folder to , and ...

Phone Basics 34 Notification Icons Icon Description New text or multimedia message New voicemail New Gmail message New Microsoft Exchange ActiveSync or POP3/IMAP email message Upcoming event Music is playing FM Radio is on Power saver mode is on General notification (for example, sync error) Wi-Fi i...

Phone Basics 35 Notifications Panel When you see notification icons, open the Notifications panel to check out details of the notifications that you ’ve received. You can also quickly access settings from the Notifications panel. 1. Slide down from the top of the screen to open the notifications pan...

Phone Basics 36 Notification LED The Notification LED provides phone information at a glance. The indicator shows: ● Solid green light when your phone is connected to the power adapter or a computer and the battery is fully charged. ● Flashing green light when you have a pending notification (for ex...

Phone Basics 38 ● Touch the keys on the onscreen keyboard to enter letters and numbers, as well as punctuation marks and symbols. ● Touch to enter an uppercase letter. Touch twice to turn on caps lock. ● Touch and hold keys with gray characters at the top to enter numbers, symbols, or accented lette...

Phone Basics 39  Touch the arrow next to the suggestion list to see more choices. Enter Text by Speaking on the HTC Sense Keyboard Try speaking the words to enter them in most text fields that let you use the touch input keyboard. 1. Touch an area where you want to enter text. 2. On the onscreen ke...

Phone Basics 41 Note: If you ’ve entered a word that Swype doesn’t recognize, word suggestions appear at the top of the keyboard. Touch a word to enter it to your text. There are many options to choose from with Swype keyboard settings. While using the Swype keyboard, touch and hold to adjust the Sw...

Phone Basics 42 2. Drag the start and end anchors to highlight the surrounding text you want to select. Tip: You can use the magnifier to zoom in while selecting your text. To turn on the magnifier, with two fingers, swipe down from the status bar to open Quick settings. Touch > Accessibility , a...

Phone Calls 43 Phone Calls Your phone's calling features let your enjoy clear phone calls across the country. Make Phone Calls There are several convenient ways to place calls from your phone. Call Using Smart Dial You can either dial a number directly, or use Smart dial to quickly place a call. Sma...

Phone Calls 44  To check other phone numbers associated with the contact, touch beside the contact name.  If the phone number has an extension, touch after connecting to the main line and then dial the extension number. 4. To hang up, touch End call . Change the Phone Dialer Layout Switch between ...

Phone Calls 45 Tip: Touch and hold an entry in the Call history list to open the options menu where you can select to view the contact information (if number is stored in People), edit the number before you redial, send a text message, or delete the entry from the Call history list and more. Call Fr...

Phone Calls 46 3. Touch . Note: If you ’ve enabled but forgotten your lock password or lock pattern, you can still make emergency calls by touching Emergency call on the screen. Enhanced 911 (E911) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizi...

Phone Calls 47 Change the International Dialing Code By default, the international dialing code is set to 011. When you ’re traveling in another country, you can set the international dialing code to your current location. 1. With two fingers, swipe down from the status bar, and then touch > Call...

Phone Calls 48 Tip: You can also press the Power button twice to reject a call. Mute the Ringing Sound To mute the ringer without rejecting the call, you can do any of the following: ● Press the Volume button. ● Briefly press the Power button. ● Place the phone face down on a level surface. (You can...

Phone Calls 49 ● Contact card to display the caller ’s contact information. Note: When the phone is completing a call, only the People and Flash are available. You can also touch to mute the microphone. Touch the button again to unmute. To turn the speakerphone on or off, touch . You can adjust the ...

Phone Calls 50 If the phone number of the person who called is not in your contacts list, you can choose to save the number to your contacts list after you hang up. Call Services Your phone provides many useful features and options to help you make the most of your calling experience. Caller ID Call...

Phone Calls 51 To activate Call Forwarding: 1. Touch > . 2. Touch . 3. Enter the area code and phone number to which you want your calls forwarded. 4. Touch Call . (You will hear a tone to confirm the activation of Call Forwarding.) To deactivate Call Forwarding: 1. Touch > . 2. Touch . 3. Tou...

Phone Calls 52 2. Do any of the following:  Touch a name or number in the list to call. See Call From Call History .  Touch and hold a name or number in the list to display the options menu.  Touch a contact photo to find more ways of getting in touch with the contact.  Touch to display only a p...

Phone Calls 53 1. Touch > > Call History tab. 2. Touch and hold the entry you want to call and touch Edit number before calling . 3. Enter the prefix and touch Call to call the number. Block a Caller When you block a phone number or a contact, all calls from the phone number or contact will be...

Phone Calls 54 Lower the Ring Volume Automatically Your phone has a quiet ring feature that automatically lowers the ring volume when you move it. 1. With two fingers, swipe down from the status bar, and then touch > Sound . 2. Select the Quiet ring on pickup option. Make Your Phone Ring Louder i...

Phone Calls 55 4. Once you have completed the setup process, return to the voicemail page (see step 1). 5. Touch the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services. Review Visual Voicemail Visual Voicemail lets you easily access and select which mess...

Phone Calls 56  Touch to delete the current voicemail message. Touch OK to confirm the deletion.  Touch > Help to learn more about this application. Voicemail (Traditional) In addition to Visual Voicemail, your phone and Virgin Mobile service always offer traditional voicemail service accessed ...

Phone Calls 57 Use Traditional Voicemail to Access Your Messages 1. Touch > . 2. Touch and hold to dial your voicemail number. 3. Follow the voice prompts to listen to and manage your voicemail messages. Use Another Phone to Access Your Messages 1. Dial your wireless phone number. 2. When your vo...

People 58 People In People, you can easily manage your communications with contacts through phone, messaging, email, and social networks. And, if you have the same contacts from different sources, you can merge their contact information so you won ’t have duplicate entries. Your People List The Peop...

People 59 Tip: To sort your contacts by their first or last name, touch > Settings > Sort contact list . Filter Your People List When your contacts list gets long, you can choose which contact accounts to show. 1. On the People tab, touch on the top bar. 2. Select the online accounts that cont...

People 60 4. Touch (or the current photo) to change your contact photo. 5. Touch Save . Aside from your contact details, your profile also shows updates you ’ve posted on your social networks and your online photo albums. Add Entries to People App You can add new contacts to the People app or add ex...

People 61 Import a Contact from an Exchange ActiveSync Account 1. On the People tab, enter the contact ’s name or email address in the search box. 2. Touch Search contacts in your Company Directory . 3. Touch the name of the contact you want copied to your phone. 4. Touch to save the contact to your...

People 62 2. Select the contacts you want to merge. Note: If you don ’t want to receive contact link suggestions, on the People tab, touch > Settings . Clear the Suggest contact link option. Manually Merge Entries You can merge your entries manually and choose the accounts to link the contact. 1....

People 63 2. Touch > Link . 3. Under the Linked contacts section, touch beside an account to break the link. 4. Touch Done to save the change. Send Contact Information Quickly share your contact card or People entries on your phone. 1. Touch > > People . 2. Do any of the following:  To sen...

People 64 Manage People Entries Make sure your contacts ’ information are up to date. You can edit or delete an entry in People. Edit a People Entry You can add another phone number, email address, or assign a photo to a contact in People. Note: Facebook and Twitter contacts cannot be edited. 1. On ...

People 65 5. Select the contacts you want to add, and then touch Save . 6. When your group is complete, touch Save . Send a Message or Email to a Group Easily send a message or email to all members of the group. 1. Touch > > People . 2. On the Groups tab, touch the group you want to send a mes...

People 66  Rearrange the contact groups. Touch and hold at the end of the group name, and then drag it to its new position.  Select the contact groups you want to remove. 4. Touch Save . Back Up and Restore Your Contacts Make sure you don ’t lose your contacts by backing them up to your phone’s st...

Accounts and Messaging 67 Accounts and Messaging With Virgin Mobile service and your phone ’s messaging capabilities, you have the opportunity to share information through many different channels and accounts. Gmail You will need a Google Account to access several phone features such as Gmail, Googl...

Accounts and Messaging 69 Tip: Get help in using Gmail by tapping > Help . Send a New Gmail Message Create and send an email message from your Gmail Account. 1. Touch > > Google > Gmail . 2. In the inbox of the Gmail account you want to use, touch . 3. Fill in one or more recipients. Not...

Accounts and Messaging 70 2. Touch the email message or conversation. 3. To reply to the sender, touch . Or, touch and choose whether to Reply all or Forward . 4. Do one of the following:  If you are replying to the sender or you selected Reply all , enter your reply message.  If you selected Forw...

Accounts and Messaging 71 Tip: You can also set up an email account from the Accounts & sync menu. With two fingers, swipe down from the status bar, and then touch > Accounts & sync > . 3. Enter the email address and password for your email account, and then touch Next . If you have cu...

Accounts and Messaging 73 Resume a Draft Email Message 1. Touch > > Mail . 2. In an email account inbox, touch > Folder > Drafts . 3. Touch the message. 4. When you finish editing the message, touch . Read and Reply to an Email Message Read email messages and reply them promptly in the M...

Accounts and Messaging 74 Move Email Messages to Another Folder 1. Touch > > Mail . 2. Switch to the email account that you want to use. 3. Select the email messages you want to move. Tip: To select all, select one email message first, and then touch > Select all . 4. Touch Move to , and th...

Accounts and Messaging 75 4. Touch Search the mail from the sender . A list of email messages from that contact appears. Print Your Email Messages Connect your phone to a supported printer via Wi-Fi and start printing out your email messages. Note: Both printer and your phone must be turned on and c...

Accounts and Messaging 76 Tip: To flag an email message inside a conversation, touch to expand the conversation, and then touch the flag icon of the email message. Set Your Out of Office Status You can set your Out of Office status and auto-reply message right from your phone. 1. Touch > > Mai...

Accounts and Messaging 79 • Play notification sound : Set the phone to play a sound when a new email message arrives. • Notification sound : Select the sound to play when a new email message arrives. • Vibrate : Set the phone to vibrate when a new email message arrives.  Delete account : Touch to d...

Accounts and Messaging 80 Note: Your text message automatically becomes a multimedia message if you enter an email address as the recipient, add a message subject, attach an item, or compose a very long message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, yo...

Accounts and Messaging 81  Touch > Audio to add music or a voice recording to a slide.  Touch Add text , and then enter your caption.  Touch to see options for replacing, viewing, or removing your attachment. 4. Touch > Preview . Touch once on the preview screen to see playback controls. 5....

Accounts and Messaging 82 How do I receive or block group MMS? In Message settings, touch Multimedia messages (MMS) , and then turn Group Messaging on or off. Save and Resume Composing a Draft Message While composing a text or multimedia message, touch to automatically save your message as a draft. ...

Accounts and Messaging 83  Forward a message . Touch the message (do not touch a link or a phone number) to open the options menu, and then touch Forward .  Check message details . Touch the message (do not touch a link or a phone number) to open the options menu, and then touch View message detai...

Accounts and Messaging 84 1. Touch > . 2. On the All messages screen, touch a contact (or phone number) to display the exchange of messages with that contact. 3. Touch the message you want to save, and then touch Save as task . 4. Enter a task title and other details. 5. Touch Save . View and Sav...

Accounts and Messaging 85 Note: To move all the messages from a contact, on the Messages screen, touch and hold the contact and touch Move to secure box . ● To read messages in the Secure box, on the Messages screen, touch > Secure . If it is your first time to use the Secure box, set a password....

Accounts and Messaging 86 WAP Push Messages WAP push messages contain a Web link. Often, the link will be to download a file that you have requested from a service provider. When you receive a WAP push message, a notification icon is displayed in the status bar. 1. Open the Notifications panel, and ...

Accounts and Messaging 87 Back Up Text Messages Using Mail Important: You need to set up your email account in Mail. 1. Touch > . 2. On the Messages screen, touch > Back up/Restore SMS > Back up . 3. Touch Back up SMS via mail . The Mail application ’s compose screen opens, with the backup ...

Accounts and Messaging 90  General: Personalize • Lets you customize the message thread’s background image and color and texture of message bubbles.  General: Font size • Set the font size for message threads.  General: Callback number • Enable or change the callback number for SMS messages. Soci...

Accounts and Messaging 91 4. While watching a video, you can:  Turn the phone sideways to watch the video in full screen.  Touch the video screen to pause, resume playback, or drag the slider to jump to a different part of the video.  Scroll down the video information panel to see the description...

Accounts and Messaging 92 Share a Video Link 1. In the YouTube app, touch a video or search for a video and then touch it. 2. Touch . 3. Choose how you want to share the video link from the available options.

Apps and Entertainment 93 Apps and Entertainment You can access all your phone's features through the apps list. Note: Available applications and services are subject to change at any time. Get Apps You can find and install apps from Google Play or from the Web. Important: Virgin Mobile's policies o...

Apps and Entertainment 94 Tip: Apps sometimes get updated with improvements or bug fixes. To automatically download updates, after installing, touch > Auto-update . Or if you downloaded an app when connected to a Wi ‑ Fi network, touch OK when asked to auto-update apps when on Wi ‑ Fi. To open th...

Apps and Entertainment 95 Note: If you purchased an app in Play Store, you can uninstall it for a refund within a limited time. To know more about the refund policy for paid apps, refer to the Google Play help. Navigation Your phone offers a number of location-based navigation programs to help you f...

Apps and Entertainment 96 Play Music in HTC Car 1. In HTC Car, touch Music . 2. Do one of the following:  Touch to browse by category.  Touch to search your collection. 3. Touch an album, song, or playlist to listen to it. Tip: You can also play music by touching Speak on the main screen and sayin...

Apps and Entertainment 97 Tip: You can also find places by touching Speak on the main screen and saying what you are looking for. For example, say "Find parking". To find places in HTC Car: 1. In HTC Car, touch Navigation . 2. Do one of the following:  Search for a new place . Touch . Type ...

Apps and Entertainment 98 Google Maps Google Maps lets you track your current location, view real-time traffic situations, and receive detailed directions to your destination. It also provides a search tool where you can locate places of interest or an address on a map, or view locations at street l...

Apps and Entertainment 99 2. Touch the search box and then enter the place you want to search for. 3. Touch on the keyboard or touch a suggested search item. The first location on the search appears with a place marker and its info sheet displays at the bottom of the screen. All other search results...

Apps and Entertainment 100 5. Touch the info sheet to check the address, get directions, see the location in Street View (if available), and more. Check the Location Details 1. Touch > > Maps . 2. Touch and hold a location on the map. A place marker opens and the location's info sheet appears ...

Apps and Entertainment 101 6. Touch the info sheet to check the address, get directions, see the location in Street View (if available), and more. Tip: To find another place or activity, touch twice to return to the Explore screen. Get Directions Get detailed directions to your destination. Google M...

Apps and Entertainment 102 Music Your phone lets you discover, download, and listen to your favorite music through a variety of music apps. Choose the Music or Play Music app to enjoy music on your phone. Listen to Music Enjoy your favorite songs on your phone using the Music application. Note: When...

Apps and Entertainment 103  Touch to open the full screen player (Music Channel) to view lyrics and music visualization while the song is being played. (You can set whether the full screen player starts automatically or not in the Music settings.)  Touch to minimize the Now playing screen to conti...

Apps and Entertainment 104 6. You can also:  Rearrange songs . Touch and hold at the end of the song title you want to move. When the row is highlighted, drag it to its new position, and then release.  Delete songs . Select the songs you want to remove from the playlist.  Change playlist name . E...

Apps and Entertainment 105 If you want your phone to automatically check and update your music collection, touch on the Music app ’s main screen, and then touch Settings . Select Album art and Artist photos . Set a Song as a Ringtone You can set your favorite song as ringtone or trim it first and th...

Apps and Entertainment 106 4. For a more precise trimming, touch the left or right arrow buttons. Time markers indicate where you are on the song. 5. When you ’re done trimming, touch Set as . 6. Choose whether to set your trimmed song as your Phone ringtone or Contact ringtone . Note: You can see y...

Apps and Entertainment 107 FM Radio Tune in and listen to your favorite radio stations on your phone. Note: You need to connect a wired headset to the audio jack of your phone to use FM Radio. FM Radio uses the stereo headset as the FM radio antenna. 1. Touch > > Media > FM Radio . The firs...

Apps and Entertainment 108 ● Don’t have a DLNA setup at home? Don’t worry. Just purchase the HTC Media Link HD and hook it up to your HDMI TV. You can then wirelessly share what you ’re viewing or listening on your phone to your TV. Share on the Big Screen Share photos, videos, and movies with your ...

Apps and Entertainment 109 About HTC Media Link HD You can plug in HTC Media Link HD to any TV with HDMI port, and use it to display content wirelessly to your TV. Note: HTC Media Link HD is sold separately. To find out more about setting up HTC Media Link HD and using it with your phone, refer to t...

Web and Data 110 Web and Data The following topics address your phone ’s data connections, the built-in Web browser, and connections to your computer. Additional data-related features can be found in Accounts and Messaging , Apps and Entertainment , and Tools and Calendar . Data Services – 4G LTE an...

Web and Data 111 (for example, when you are viewing a Web page that is completely open). In either state, you can receive incoming calls. If you do not see an indicator, your phone does not have a current data connection. To launch a connection, see Launch a Web Connection . Turn the Data Connection...

Web and Data 112 When is my data connection active? Your connection is active when data is being transferred. Outgoing calls are allowed; incoming calls go directly to voicemail. When active, the arrows on the or icon light up. When is my data connection dormant? If your phone receives no data for t...

Web and Data 113 2. Under Wireless & networks, touch More > Usage . 3. On the Mobile tab, select Limit mobile data usage to automatically disable your data connection when you reach the set limit. Then, drag the upper LIMIT line to set your monthly data limit. 4. Select Alert me about data us...

Web and Data 114 4. Touch the Wi-Fi network you want to connect to. If you selected a secured network, you’ll be asked to enter the network key or password. 5. Touch Connect . You ’ll see the Wi-Fi icon ( ) in the status bar when connected. The next time your phone connects to a previously accessed ...

Web and Data 116 ● Enter your login credentials ● Download and install a required VPN app on your phone Contact your network administrator for details. Also, your phone must first establish a Wi ‑ Fi or data connection before you can start a VPN connection. For information about setting up and using...

Web and Data 117 Note: Some apps, such as People or Mail, have their own search function, which you can use to search only within those apps. Perform Searches on the Web and Your Phone You can search for information on your phone and on the Web. 1. Touch > > Google > Google . Or swipe up fr...

Web and Data 118  Phone search . Select which apps on your phone are included when doing a search.  Privacy & accounts . Manage your location history, enable recent Web searches to show, or clear your search history. Tip: You can also access the settings when viewing the search results. Pull d...

Web and Data 119 the Traffic card. You can also specify the details on certain cards or keep a card from appearing on the Google search screen. 1. Touch > > Google > Google . Or swipe up from the button. 2. Touch on the card that you want to change, and then touch a setting at the bottom of...

Web and Data 120 Open the Browser Follow these steps to launch your phone's Web browser. 1. Touch > . 2. Touch the URL box on top of the screen. Note: If the webpage is in full screen mode, flick the screen down to show the URL box and other options. 3. Enter the webpage address or your search ke...

Web and Data 121 Use Browser Tabs Open multiple browser tabs to make it easier for you to switch from one website to another. 1. While viewing a Web page, touch > . Repeat the same to open new browser tabs. 2. To switch among browser tabs, touch and swipe to the webpage you want to view. Touch th...

Web and Data 122 Add and Manage Your Bookmarks Add your favorite webpages as bookmarks so you can access them quickly. Bookmark a Web Page 1. Touch > . 2. While viewing a Web page, touch > > Bookmarks . 3. On the Bookmark this page screen, you can edit the bookmark name, sync the bookmark w...

Web and Data 123 Check your Browsing History 1. While viewing a Web page, touch > History . You can also touch and hold . 2. Swipe to the History or Most visited tab. 3. Navigate to the webpage that you want to view, and then touch it. Clear Your Browsing History 1. While viewing a Web page, touc...

Web and Data 124 Note: Both printer and your phone must be turned on and connected to the same local network. Connect your phone to the local network using Wi ‑ Fi. To learn how to connect the printer to a local network, refer to your printer user guide. 1. While in an app (such as Mail or Calendar)...

Camera and Video 125 Camera and Video Take great photos and videos with the camera, and make them more memorable by applying a variety of effects and scenes. The camera is ready to capture that perfect moment. While waiting to take your next photo, switch your phone to Sleep mode. When you ’re ready...

Camera and Video 126  Pull from the top or bottom edge in landscape view.  Pull from the left or right edge in portrait view.  Touch and then touch the Front/Main switch. Note: Some camera features are not available when you ’re using the front camera, such as zooming. Choose an Effects Setting U...

Camera and Video 127 Take Continuous Camera Shots Do you want to take photos of moving subjects? Whether it ’s your kid’s football game or a car race, you can capture the action. 1. On the Viewfinder screen, just touch and hold . The camera takes up to 20 consecutive shots of your subject. 2. After ...

Camera and Video 128 Take a Photo While Recording a Video (VideoPic®) Note: Make sure that you ’re in Normal scene to use this feature. ► While you’re recording video using the main camera, touch to capture a still shot of your subject. Turn Off Auto Focus Note: You can only turn off auto focus befo...

Camera and Video 129 2. When you ’re ready to capture, touch . When you see the shutter release icon slowly turn red , continue holding the phone steady as the camera captures a few seconds of shots. You'll find HTC Zoe photos in the Gallery app comprised of a video clip and a cover photo. What is H...

Camera and Video 130 Use HDR When shooting portraits against a bright background, use the HDR (High Dynamic Range) scene to capture your subjects clearly. HDR brings out the details of both the highlights and shadows, even in high contrast lighting. Note: HDR works best when your subject is steady. ...

Camera and Video 131 ● It is best to use Zoe mode when the subject is making obvious lateral movements. Then, use Sequence Shot to stitch the different action shots in one photo. ● When taking a group photo, switch to Zoe mode and then touch when the group has started to pose. Ask them to hold the p...

Camera and Video 132 Other Tips ● In Camera settings, touch Grid to help frame the subject better or improve the composition. ● If the subject has a lot of white (for example, food on a plate), adjust the white balance in Camera settings. Choose the option that shows the natural color of the subject...

Camera and Video 133 For details, see View the Highlights of an Event . View Photos by Location Using the Map view, you can view photos according to location. Note: Only photos with geo-tag info appear on the map. 1. Touch > > Gallery . 2. Touch > Locations . 3. Zoom out or pan across the m...

Camera and Video 134  Trim the video. Touch > Edit . Drag the two trim sliders to the part where you want the video to begin and end. Touch to preview your trimmed video or touch Save . The trimmed video is saved as a new file. The original video remains unedited. Change the Video Playback Speed...

Camera and Video 135 There are also background music themes that play with the show, and you can shuffle the content. 1. Touch > > Gallery . 2. Touch > Events if you're not in the Events view. 3. Touch a tile to see the photos taken at a certain event. You ’ll see a preview that displays Vi...

Camera and Video 136 1. In Gallery, touch > Albums . 2. Touch > Show/hide albums and choose which albums you ’d like to show or hide. Copy or Move a Photo or Video to Another Album 1. In Gallery, go to the album that has the photo or video you want to copy or move. 2. Touch and hold the photo ...

Camera and Video 137 1. In Gallery, touch > Friends . 2. Touch a social network account or photo sharing site. Tip: In social networks, to comment on a photo, touch and hold a photo thumbnail and then touch Add comment. Add an Online Service 1. Touch > > Gallery . 2. Touch > Albums . 3. ...

Camera and Video 138 1. Touch > > Gallery . 2. Browse to the photo that you want to edit. 3. Touch the photo, and then touch Edit . 4. Touch Tools > Draw . 5. Touch and then choose a pen stroke, color, and thickness. 6. Draw over the photo. Touch the arrows to undo or redo strokes. 7. Touch...

Camera and Video 139 7. Touch Done to apply the effects to your photo. Note: To save your custom effects for future use, touch Save Preset . Create an Action Sequence Shot Create a sequence shot to stitch a series of actions in one photo. Note: You can use this feature when editing HTC Zoe photos. T...

Camera and Video 140 Remove Unwanted Objects in a Photo Retouch the photo and remove unwanted people or objects from your otherwise perfect shot. Note: You can use this feature when editing HTC Zoe photos. This feature is only available for continuous shots that are saved as a batch. 1. In Gallery, ...

Camera and Video 141 From an HTC Zoe photo, you can also share a frame other than the cover photo. While viewing the HTC Zoe photo, touch it to display the playback controls. Drag the slider on the progress bar to the frame that you want, touch , and then choose how you want to send it. Share Your P...

Camera and Video 142 Note: Anyone who has the URL link can view or download photos. 1. Touch > > Gallery . 2. Touch > Events . 3. Touch a tile to see the photos taken at a certain event. 4. Touch > HTC Share . The highlights are ready for upload. 5. Review your collage, and refine it:  ...

Camera and Video 143  Delete collections. Touch > Delete and then select the collections you want to remove from HTC Share. Note: Your collections are only available for a limited time. If you do not delete your photos during the allotted time, they are automatically removed from the server.  V...

Tools and Calendar 144 Tools and Calendar Learn how to use many of your phone ’s productivity-enhancing features. Calendar Use the Calendar app to schedule your events, meetings, and appointments. You can set up your phone to stay in sync with calendars such as Google Calendar ™, Outlook ® Calendar,...

Tools and Calendar 145 Week View Week view displays a chart of the events of one week. ● Swipe left or right across the screen to view earlier or later weeks. ● Touch an event (shown as colored blocks) to view its details. Create or Edit an Event You can create or edit events on your phone, and also...

Tools and Calendar 146 1. Touch > > Calendar . 2. Touch > Accounts (Multi-calendar or All calendars) . 3. Select or clear an account you wish to show or hide. If you have multiple calendars under an online account, touch to select the items to include. Note: Calendars are synced on your pho...

Tools and Calendar 147 2. Touch > Invites , and then touch a meeting invitation. 3. Accept, decline, or tentatively accept the invitation, or propose a new time. Tip: Touch to choose from more options, such as moving the invitation to a folder. Dismiss or Snooze Reminders If you have set at least...

Tools and Calendar 148 Clock & Alarm Get more from the Clock app than just the regular date and time. Use your phone as a world clock to see the date and time in cities across the globe. You can also set alarms or track your time using the stopwatch or timer. Set the Date and Time Manually You c...

Tools and Calendar 149 Your settings in the Weather app also control the weather information that is shown in the Clock and Calendar apps. Use Scribble Make a page for your digital scrapbook or create interesting photos to share on your blog or social network. With ready-to-use templates in Scribble...

Tools and Calendar 150 3. To take a photo, touch . Choose a frame, and then touch . To customize the frame, touch and then trace the frame before you touch . 4. To insert an image, touch > Insert and browse to the photo you want to add. 5. Touch and hold an element to move, resize, or delete it. ...

Tools and Calendar 152 ● Image . Insert the note as .JPG file. Share it through email or on a social network. If the note includes an animated gif, only the first frame of the video will be shared. The same applies for notes with HTC Zoe photos. ● Plain text . Extract the text in a note and edit it ...

Tools and Calendar 153  Postpone a task . Touch and hold an overdue task, and then touch Postpone . Choose how long you want to postpone the task.  Move a task to another list . You can only move the task to another list that is under the same account. Touch and hold the task that you want to move...

Tools and Calendar 154 Tip: To see your recorded voice clips, touch . Touch and hold a voice clip to see options for sharing, setting it as a ringtone, and more. Dropbox When you use Dropbox, you ’ll have access to your photos, videos, and documents — on your HTC phone, your computer, and your other...

Tools and Calendar 155 Set Up Your Dropbox Account To get your additional 23GB of free Dropbox storage for two years, set up your Dropbox account from your phone, and complete the getting started guide on the Dropbox website. 1. With two fingers, swipe down from the status bar, and then touch > A...

Tools and Calendar 156 3. Select the type of Internet connection to use for uploading your captured photos and videos to Dropbox. 4. Touch Turn on . View Uploaded Photos and Videos from Gallery The Camera Uploads folder and subfolders under the Photos folder in your Dropbox can be accessed from Gall...

Tools and Calendar 157 2. If you have several email accounts, switch to an email account you want to use. 3. Create a new email message and fill in your recipients, or reply to an email. 4. Touch > File and touch . 5. Touch Dropbox . 6. Open the folder that contains the files that you want, and t...

Tools and Calendar 159 ● Easily transfer iPhone photos, messages, contacts, and more to your HTC phone. ● Browse and manage files on your phone (Mac only). Install HTC Sync Manager on a Windows Computer Follow the steps below to install HTC Sync Manager on your PC. Important: If you have problem in ...

Tools and Calendar 160 8. Click Start . Copy or Remove Media on Your Phone Easily copy music, photos, and videos, entire albums, or playlists from your computer to your phone. 1. Connect your phone to your computer. Media that have already been copied to your phone will have the icon on their thumbn...

Tools and Calendar 161 5. Click if this is your first time to sync. To allow HTC Sync Manager to auto sync your data and files (such as documents and media) next time, select Sync automatically whenever the phone connects . Sync Music, Photos, and Videos Between Your Phone and Your Computer Set HTC ...

Tools and Calendar 162 Sync Documents From Your Computer to Your Phone Set HTC Sync Manager to sync documents between your phone and your computer. 1. Connect your phone to your computer. 2. In HTC Sync Manager, click Files > SYNC SETTINGS . 3. Select the Sync documents from the following locatio...

Tools and Calendar 163 3. Touch below the Bluetooth tile to open the Bluetooth screen. 4. If you don ’t see your headset listed, touch > Scan to refresh the list. 5. When you see the name of your headset in the Available Devices section, touch the name. Your phone pairs with the headset and the h...

Tools and Calendar 164 Note: Touch the name of the device to reconnect it. Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. The first time you transfer information between your...

Tools and Calendar 166 4. Touch your phone ’s Bluetooth name near the top of the screen to make your phone visible to nearby Bluetooth phones. 5. On the sending phone, send one or more files to your phone. 6. If asked, accept the pairing request on your phone and the sending device. Also, you may be...

Tools and Calendar 167 The contents of your phone ’s storage appear on the other device’s screen. Share Content with NFC With built-in NFC (near field communication) on your phone, you can share content to someone ’s mobile phone in an instant. Beam a webpage you’re viewing, contact information, and...

Tools and Calendar 168 Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu. Prepare for a Phone Update You can update your phone ’s software using the System updates settings. Updating your...

Tools and Calendar 169 3. Scroll through the list of previously downloaded Google applications and choose those you wish to reinstall. 4. Follow the onscreen instructions. Update the Operating System This option allows you to update the phone ’s operating system (OS) via an over-the-air connection. ...

Settings 170 Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Wireless & Networks Settings This group of settings lets you control your phone ’s wireless network settings (3G and 4G LTE), Wi-Fi settings, Bluetooth, and more. Airplane Mo...

Settings 171 Mobile Data Settings This menu lets you turn your data connection on or of, and more. For details on mobile networks, see Data Services – 4G LTE and 3G Networks . Media Output Settings Configure settings for the optional HTC Media Link HD connection to an HDTV. See About HTC Media Link ...

Settings 172 Customize the Home Screen Settings Using the phone's Customize home screen menu, you can add apps and widgets to your home screens and add additional customizable home screen panels. ► For detailed information on how to customize the Home screen, see Customize the Home Screen and Work w...

Settings 173 Add Your Social Networks, Email Accounts, and More Add your favorite social networks, email accounts, and online storages on your phone so you are connected anywhere you go. 1. With two fingers, swipe down from the status bar to open Quick settings. 2. Touch > Accounts & sync . 3...

Settings 174 4. Touch Next to continue with regular setup, or touch Manual setup if your account requires additional customization. 5. Enter an account name and your name, and then touch Finish setup . You can also use the Mail app to set up additional email accounts. For more information, see Add a...

Settings 175 2. Touch the account that you want to remove. 3. Touch > Remove . 4. Touch Remove account to confirm. Important: Some personal data may be retained by the third-party app after you have removed the account from your phone. Sync All Your Accounts Automatically 1. With two fingers, swi...

Settings 176 Note: Turning on Location setting will allow the network to detect your position using GPS technology, making some applications and services easier to use. To enable your phone ’s Location setting feature: 1. With two fingers, swipe down from the status bar, and then touch > Location...

Settings 177 2. Touch Screen lock > Face Unlock . 3. Touch Set it up > Continue and follow the screen instructions. 4. Choose a backup lock to use in case the phone doesn ’t recognize you. 5. Touch Lock phone after , and then specify the idle time before the screen is locked. You’ll be asked t...

Settings 178 If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 seconds before you can try again. Use a Screen Unlock Password 1. With two fingers, swipe down from the status bar, and then touch > Security . 2. Touch Screen lock > Password . 3. Enter ...

Settings 179 To allow installation of non-Play Store apps on the phone: 1. With two fingers, swipe down from the status bar, and then touch > Security . 2. Select the Unknown sources option. Important: After installing the app, go back to Settings > Security and make sure to clear the Unknown ...

Settings 180  Magnification gestures : Touch this option to enable magnification gestures such as zooming in or out by triple-tapping the screen.  Power button ends call : When selected, you can press the Power button to end a call.  Auto rotate screen : Select this option to automatically change...

Settings 181 Note: HTC gestures such as 3-finger swiping may not be available when TalkBack gestures are enabled. To open an item: 1. Drag your finger on the screen to find and select the item. 2. Double-tap anywhere on the screen to open the item. To move an item: 1. Drag your finger on the screen ...

Settings 182 Use TalkBack Context Menus TalkBack has context menus for controlling continuous reading and global TalkBack controls. These menus can be accessed using TalkBack shortcut gestures. 1. Turn TalkBack on. 2. Do one of the following:  To open the continuous reading menu, use one finger to ...

Settings 183 4. Select the language you want to use. Note: Not all languages are supported. Backup and Reset Find ways on how to back up your data or how to reset the phone. Backup Don't worry about losing important stuff on your phone. Back up your phone before you erase the storage, do a factory r...

Settings 184 Use HTC Backup Save the time and frustration of restoring your content when you do a factory reset or you lose, damage, or buy another phone. On your phone, use HTC Backup to do a regular backup to the cloud so you can easily restore your content next time. HTC Backup uses your Dropbox ...

Settings 185 1. Turn on your phone, choose to restore content, and then select Restore from HTC Backup on the Set up phone screen. 2. Sign in using your HTC Account or Facebook, depending on which account you used to back up your phone before. 3. Sign in to Dropbox, and choose to allow HTC Backup to...

Settings 186 Note: A factory reset may not permanently erase all data from your phone, including personal information. Reset Your Phone via Settings 1. With two fingers, swipe down from the status bar, and then touch > Backup & reset > Reset phone . 2. If you also want to delete media and ...

Settings 187 1. With two fingers, swipe down from the status bar, and then touch > Display, gestures & buttons . 2. Clear the Auto-rotate screen option and touch . Note: Not all application screens support automatic rotation. The screen orientation automatically changes to landscape mode when...

Settings 188 Notification Flash Touch this option to select which events you want the Front Indicator Light (LED) to light up and notify you. 1. With two fingers, swipe down from the status bar, and then touch > Display, gestures & buttons . 2. Touch Notification flash , and then touch an eve...

Settings 189 1. With two fingers, swipe down from the status bar, and then touch > Display, gestures & buttons > G-Sensor calibration . 2. Place the phone on a flat surface, and then touch Calibrate . 3. After the recalibration process, touch OK . Sound Settings The Sound settings menu let...

Settings 190 1. With two fingers, swipe down from the status bar, and then touch > Sound > Ringtone . 2. Touch the ringtone you want to use, and then touch Apply . The ringtone briefly plays when selected. Note: You can use *.wav, *.mid, *.mp3, *.wma, or other types of sound files that you hav...

Settings 191  Pull-to-refresh sounds : Play sounds when pulling the screen down to refresh content.  Vibrate on touch : Vibrate when touching soft keys and during certain other instances.  Emergency tone : Set behavior when an emergency call is placed. Call Settings Your phone ’s Call settings me...

Settings 192 2. Touch TTY Full , TTY HCO , or TTY VCO . Touch TTY Off to turn TTY mode off. Note: When enabled, TTY mode may impair the audio quality of non-TTY phones connected to the headset jack. Warning: 911 Emergency Calling Virgin Mobile recommends that TTY users make emergency calls by other ...

Settings 193 • Declined calls : Select to enable text message and reminder options for declined calls. • Save to People : Select to add unknown numbers to the People list after the call. • Phone notification preview : Select to show caller ID for missed calls on the lock screen and status bar. Appli...

Settings 194 music files are kept. When you are running out of phone storage, you can free up space by uninstalling apps, changing download settings, or moving files to your computer or to an online storage service. ● USB storage . When you plug in an external USB storage device (such as a USB flash...

Settings 195 ● After taking continuous camera shots, keep only the best shot and discard the rest. ● After editing a photo or trimming a video, the original file is kept. You can delete original files or move them to online storage or to your computer. ● If you are only sending videos through MMS, u...

Settings 196 Check Battery Usage See a ranking list of apps that are using the battery. You can also see how much and how long the battery has been used for each app. 1. With two fingers, swipe down from the status bar, and then touch > Power > Usage . 2. Touch an app to check how it ’s using ...

Settings 197 Check Power Usage Monitoring your battery usage helps you identify what ’s using the most power so you can choose what to do about it. For details, see Check Battery Usage . Manage Your Connections ● Turn off wireless connections you ’re not using . To turn on or off connections such as...

Settings 198 Limit Background Data and Sync Background data and sync can use a lot of battery power if you have many apps syncing data in the background. It ’s recommended not to let apps sync data too often. Determine which apps can be set with longer sync times, or sync manually. ● In Settings, to...

Settings 200 • Calibration tool : Recalibrate the keyboard if you feel that the keys are not responding accurately to your touches. • Reset calibration : Reset the calibration back to factory default.  Personal dictionary : Add, edit, or remove words in the predictive text dictionary. For more info...

Settings 201 6. Select the Use 24-hour format option to toggle between using a 12-hour or 24-hour time format. 7. Touch Choose date format , and then select how you want dates to display on your phone. The selected date format also applies to the date displayed in the Alarm Clock. Activate This Devi...

Proprietary Notices 203 Proprietary Notices ©2013 HTC Corporation. All rights reserved. HTC, the HTC logo, HTC Desire, HTC BlinkFeed, HTC Sense, HTC Zoe, and VideoPic are trademarks or service marks of HTC Corporation. Portions of this document ©2013 Sprint. All rights reserved. Sprint is a trademar...

Index 205 Index 3G, 113 3-way Calling, 51 4G, 113 Accessibility TalkBack, 186 Accessory Jack, 14 Accounts, 70 Activation, 5 Airplane Mode, 175 Alarm, 152 Alarm Sound, 177 Android Beam. See NFC Android Market. See Google Play Answer a Call, 50 Applications Clear App Cache, 199 Install Third-Party App...