HP RX3600 - Manual

Booting HP OpenVMS from the EFI Shell...............................................................................130 Shutting Down HP OpenVMS.......................................................................................................131 Booting and Shutting Down Microsoft Windows.........

Memory DIMM Load Order....................................................................................................161Memory Subsystem Behaviors.................................................................................................161Memory Error Messages...............................

Select Active Console Output Devices.....................................................................................346Select Active Console Input Devices........................................................................................347Select Active Standard Error Devices.................

List of Figures 1-1 I/O Subsystem Block Diagram......................................................................................................26 1-2 PCI/PCI-X/PCIe I/O Subsystem Block Diagram............................................................................27 1-3 8-DIMM Memory Carri...

List of Tables 1 Publishing History Details............................................................................................................21 1-1 PCI/PCI-X I/O Rope Groups..........................................................................................................27 1-2 PCI/...

List of Examples 6-1 Enabling the TPM........................................................................................................................236 D-1 help command..............................................................................................................................

About This Document This document describes how to troubleshoot and diagnose server problems, and remove andreplace server components for the HP Integrity rx3600, Regulatory Model Number: RSVLA-0404. The document printing date and part number indicate the document’s current edition. Theprinting date...

Typographic Conventions This document uses the following conventions: audit(5) An HP-UX manpage. In this example, audit is the name and 5 is the sectionin the HP-UX Reference. On the Web and on the Instant Information CD, itmay be a hot link to the manpage itself. From the HP-UX command line,you can...

1 Overview The HP Integrity rx3600 server is a high performance, high availability server that provides thefollowing features:• Form factor - 4U rack- or pedestal-installed • Internal peripherals - serial-attached SCSI (SAS) hard drives and a DVD or DVD+RW drive • High availability components - N+1 ...

Table 1-1 PCI/PCI-X I/O Rope Groups (continued) Hot Swap /OL* Function Speed Bits PCI Bus Rope Numbers Slot # Y High-Speed PCI-X (Public) 133 MHz 64 5 2, 3 (DualBandwidth) 6 Y General PCI-X (Public) 66 MHz 64 6 9 7, 8 Y General PCI-X (Public) 66 MHz 64 7 1 9, 10 N UCIO (Private) 33 MHz 32 0 0 - PCI/...

the ioconfig mps_optimize [on|off] command from a non-PCIe system, the following output will be displayed: -------------Shell> ioconfig mps_optimizeioconfig: PCIe MPS optimization is not supported. Shell> ioconfig mps_optimize onioconfig: PCIe MPS optimization is not supported.Exit status code...

Figure 1-3 8-DIMM Memory Carrier Block Diagram Figure 1-4 is a block diagram of the 24-DIMM memory carrier that shows data, addresses, and controls that flow from the processors through the CEC and memory mux to the DIMMs. 30 Overview

Figure 1-4 24-DIMM Memory Carrier Block Diagram Cooling There are three system fans assemblies that cool the server. The fans are redundant, hot-swappable,and interchangeable. You service the fans through the top of the chassis. The fans are N+1,meaning that the server has three fans, but can operat...

Figure 1-5 Cooling Fans Power The server power subsystem is designed to provide high availability with 1+1 power supplyredundancy. Figure 1-6 is a block diagram of the power subsystem, including voltage labels for each main server subsystem that requires power. 32 Overview

Figure 1-6 Power Subsystem Block Diagram System POL Converters Processor Side I/O Side BPS (2) Embedded design V1P 5 POL V1P 2 POL Summit Loop V 3P 3 V3P 3 POL V5P 0 POL V12N POL Possibly share Source and Load V5P 0 POL Socha , Jim Interconnect CCA V 3P 3 Summit Loop 6 Processor BP V1P 5 POL V1P 2 P...

5. Initialize I/O Expander settings prior to turning on power. 6. Set Power Sequencer Order. Set system frequency in Power Sequencer. 7. Pulse BMC_PWR_CMD to tell the Power Sequencer to enable the voltages in the system. 8. Wait for SEQ_MPON to know the power sequencer has finished and check if SEQ_...

• Hard drives • Cables • Backplane board • Core I/O cards The server can contain up to eight SAS disk drives. The drives have LEDs that indicate activityand device status, and an LED used to locate each drive. Additionally, there is a set of slotavailability LEDs positioned in the middle of the disk...

these events helps you diagnose and troubleshoot problems with the server. For more information,see Chapter 5 (page 139) . Controls, Ports, and LEDs This section provides a basic description of the controls, ports, and LEDs found on the frontpanel and rear panel of the HP Integrity rx3600. For more ...

Table 1-4 Front Panel Controls and LEDs Status States Function LED No ac power Off Manually powers the serveron and off. Power Button Full power is on Green Standby power is on Yellow UID button is not activated Off Helps locate a particularserver within a rack ofservers. You can remotelyactivate th...

Figure 1-9 Front Control Panel LEDs Power Button/LED UID/Locator Init Button External SystemHealth LED Health LED InternalHealth LED Button and LED Storage and Media Devices The server can contain up to eight hot-pluggable SAS disk drives and one DVD or DVD-RWdrive. Storage and media devices have LE...

1 The drive status LED is blue when you use various software utilities, such as online diagnostics and SAS driveconfiguration tools. Hot-Pluggable Disk Drive Slot Availability LEDs The hot-pluggable disk drive slot availability LEDs are located on the front bezel in the centerof the disk drive slots...

Figure 1-12 Diagnostic Panel Label and LEDs Rear Panel The server rear panel includes communication ports, I/O ports, ac power connectors, and thelocator LED/button. LEDs located on the rear panel of the server signal the operational status ofthe following components:• iLO 2 MP • System LAN • Power ...

NOTE: The Core I/O Board figure is oriented vertically to match the orientation of the core I/O board. Figure 1-14 Core I/O Board Controls, Ports, and LEDs 4 1 2 3 5 6 7 89 10 11 9 Link and Activity LED 5 VGA Port (No iLO 2 MP access; EFIonly) 1 iLO 2 MP RS-232 SerialPort (DB-9F to DB-9Fcable) Conne...

held for at least four seconds. The following values are reset to factory defaults when the buttonis held for at least four seconds: • Serial terminal baud rate settings • User names and passwords Core I/O Board Ports Table 1-6 lists a description of the core I/O board ports shown in Figure 1-14 . T...

Table 1-8 System LAN Link Status and Speed LEDs Link Status State LED Activity Blinking green Link status Link with no activity Solid green No link Off 1000 Mb Solid orange Link speed 100 Mb Solid green 10 Mb Off Power Supply The server can have one or two power supplies, labeled PS0 and PS1. Each p...

2 System Specifications This chapter provides the system specifications for the HP Integrity rx3600 server. This chapter addresses the following topics: • “Server Specifications” (page 47) • “Dimensions and Values” (page 48) • “Grounding” (page 48) • “Electrical Specifications” (page 48) • “Physical...

Dimensions and Values Table 2-2 lists the dimensions and values of the HP Integrity rx3600 for a rack- or pedestal-installed configuration . Table 2-2 Rack- or Pedestal-Installed Server Dimensions and Values Value Dimension 34-40.8 kg (75-90 lbs.) Server weight (loaded product weight rangeestimate) ...

Table 2-3 System Power Specifications (continued) Rating Parameter 25 W per socket 25 W per socket Maximum per PCI/PCI-X/PCIe Socket 1056 W (3603 BTU/hr) 1095 W (3736 BTU/hr) Maximum Configuration 2 422 W (1439 BTU/hr) 432 W (1474 BTU/hr) Minimum Configuration 3 669 W (2283 BTU/hr) 685 W (2337 BTU/h...

Table 2-5 Environmental Specifications (system processing unit with hard disk) Value Parameter +5˚ C to +35˚ C (+41˚ F to +95˚ F) Operating temperature - 40˚ C to +70˚ C (-40˚ F to +158˚ F) Storage temperature +40˚ C (+104˚ F) Over-temperature shutdown 15% to 80% relative (noncondensing) Operating h...

Installation Sequence and Checklist Table 3-1 lists the server installation steps. Follow these steps in sequence to install the server. Table 3-1 Installation Sequence Checklist Completed Description Step Unpack and inspect the server shipping container. Inventory the contents using the packingslip...

Inspecting the Shipping Containers for Damage HP shipping containers protect their contents under normal shipping conditions. After theequipment arrives, carefully inspect each carton for signs of shipping damage. Shipping damageconstitutes moderate to severe damage, such as punctures in the corruga...

Installing Additional Components This section describes how to install components into the server that are not factory integrated.Most servers are pre-configured with all components installed prior to shipping from the HPfactory. If you do not have additional components to install, go on to “Install...

Figure 3-1 Removing and Replacing the Top Cover Replacing the Top Cover NOTE: Always replace the memory carrier assembly cover before replacing the top cover. To replace the top cover, follow these steps: 1. Ensure the memory carrier assembly cover is in place. 2. Ensure the cover release lever is i...

Figure 3-2 Removing and Replacing the Memory Carrier Assembly Cover Replacing the Memory Carrier Assembly Cover To replace the memory carrier assembly cover, follow these steps: 1. Position the cover onto the opening above the memory carrier assembly. 2. Slide the cover toward the right side of the ...

supply is identified as P0, and the second hot-swappable power supply is identified as P1( Figure 3-3 ). CAUTION: When a second power supply is not used, the empty power supply slot must remain covered with the supplied metal filler panel. Failure to observe this caution can result in damagedue to o...

IMPORTANT: For cooling purposes, always leave disk drive fillers in slots that do not contain a disk drive. Removing a Hot-Swappable Disk Drive Filler To remove a hot-swappable disk drive filler, follow these steps: 1. Squeeze the tabs on the front of the filler to release it from the slot in the dr...

NOTE: If the server is rebooted in the new configuration, both cards initialize to run at PCI 33 MHz. This is because the system firmware can only change the bus capability downto the lowest common value. 2. If there is a PCI 33 MHz card in slot 7, and you hot-plug insert a PCI-X 66 MHz card intoslo...

5. Insert the PCI/PCI-X/PCIe card into the empty slot and exert firm, even pressure to seat thecard in the slot. CAUTION: Ensure that you fully seat the card into the slot or the card can fail after power is reapplied to the slot. 6. Connect all internal and external cables to the PCI/PCI-X card. 7....

1. Unlatch the cover release lever on the top cover and remove the memory carrier assemblycover. See “Removing the Memory Carrier Assembly Cover ” (page 57) . NOTE: You do not need to fully remove the top cover to service this component; however, the top cover release lever must be open. 2. Press th...

NOTE: Assembly side 0 is on the left, and assembly side 1 is on the right as viewed from the front of the chassis. 3. Slide the memory carrier assembly into the chassis until it begins to seat into the socketlocated on the processor board. CAUTION: Do not apply excessive force when closing the extra...

Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions: • Supported DIMM sizes and memory configurations • DIMM load order • DIMM slot IDs Supported DIMM Sizes and Memory Configurations The standard server configuration includes an...

Table 3-5 8-DIMM Memory Carrier Load Order Slot ID Memory Carrier Side Pair Number 0A; 0B Side 0 1 0A; 0B Side 1 2 1A; 1B Side 0 3 1A; 1B Side 1 4 The DIMM slot IDS are the same for both 8-DIMM memory carrier boards. Unique slots areidentified within the carrier by the side in which they reside. For...

NOTE: The number in parenthesis indicates the order in which the quads are loaded. Table 3-6 24-DIMM Memory Carrier Loading Examples Memory Carrier Side 1 Memory Carrier Side 0 Quad Slot IDs Quad Number Example 1 2 GB (2) 2 GB (1) 0A 0B 0C 0D 0 1 GB (4) 1 GB (3) 1A 1B 1C 1D 1 512 MB (6) 512 MB (5) 2...

7. Replace the memory carrier assembly side cover.a. Insert the side cover tabs into the retaining slots at the base of the assembly ( Figure 3-8 ). b. Insert the tabs ( Figure 3-8 ) into the slots on both sides of the extraction handle release button until the side cover snaps into place. NOTE: To ...

Figure 3-12 Removing the Processor Board Assembly Replacing the Processor Board Assembly To replace the processor board assembly, follow these steps: 1. Align the edges of the processor board assembly with the assembly guides in the chassis. 2. Slide the processor board assembly into the chassis unt...

The server can contain one or two dual-core processors that provide the following configurationoptions: • 1P/2C (One processor/two cores) • 2P/4C (Two processors/four cores) WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performin...

Installing the Server into a Rack or Pedestal Mount This section provides instructions on how to install the server into a rack or a pedestal mount. This section addresses the following topics: • “Installing the Server into a Rack” (page 78) • “Installing the Server into a Pedestal Mount” (page 78) ...

AC Input Power The server can receive ac input from two different ac power sources. If two separate powersources are available, you can plug the server into the separate power sources, increasing systemreliability if one power source fails. The power receptacles are located at the rear of the chassi...

Applying Standby Power to the Server To apply standby power to the server, follow these steps: IMPORTANT: If the server has one BPS, plug the power cable into the receptacle labeled PWR 1. 1. Locate the appropriate receptacle on the rear of the chassis. Plug the power cord into thereceptacle. 2. Obs...

This section addresses the following topics: • “Overview” (page 81) • “Setup Checklist” (page 82) • “Console Setup Flowchart” (page 82) • “Preparation” (page 83) • “Configuring the iLO 2 MP LAN Using DHCP and DNS” (page 85) • “Configuring the iLO 2 MP LAN Using ARP Ping” (page 86) • “Configuring the...

1 IMPORTANT: Windows 2003 Server places the video controller into a non-standard resolution with a refresh rate of 55Hz. Some LCD monitors are not capable of rendering a screen with refresh rates lower than 60Hz. Use one ofthe following methods to resolve this issue: • Use a monitor capable of 55Hz ...

Figure 3-17 Console Setup Flowchart Preparation There are several tasks to perform before you can configure the iLO 2 MP LAN.• Determine the physical access method to select and connect cables. • Determine the iLO 2 MP LAN configuration method and assign an IP address if necessary. Determining the P...

LAN drop, IP address, and networking information from that of the port used by the operatingsystem. Figure 3-18 shows the server rear ports. Figure 3-18 Server Rear Ports 4 1 2 3 5 6 7 89 10 11 9 Link and Activity LED 5 VGA Port (No iLO 2 MP access; EFIonly) 1 iLO 2 MP RS-232 SerialPort (DB-9F to DB...

Table 3-11 Physical Connection Matrix Required Connection Components Connection Method 1. Host console2. RS-232 serial port DB-9F to DB-9F cable3. Emulation terminal device (for example, a PC, laptop, or ASCII terminal) RS-232 serial port 10/100 LAN cable LAN port Determining the iLO 2 MP LAN Config...

• DHCP must be enabled (DHCP is enabled by default). • You are using a DHCP server that provides the domain name. • The primary DNS server accepts dynamic DNS (DDNS) updates. • The primary DNS server IP address has been configured through the DHCP server. IMPORTANT: You must know the DNS domain name...

NOTE: ARP Ping operational issues: • The PC and the server must be on the same physical subnet. • When a new server is first booted, DHCP is automatically available (factory-set default);but ARP Ping does not start for three minutes after the iLO 2 MP is booted. This applies toevery subsequent boot ...

ping 192.0.2.1 7. Use the IP address to connect to the iLO 2 MP LAN. 8. Use Web or telnet access to connect to the iLO 2 MP from a host on the local subnet andcomplete the rest of the LAN parameter (gateway, subnet). Configuring the iLO 2 MP LAN Using the RS-232 Serial Port To configure the iLO 2 MP...

8. Use the LC command to disable DHCP. a. From the LC command menu, type D and press Enter . b. Follow the instructions on the screen to change the DHCP status from Enabled toDisabled. c. Enter XD -R to reset the iLO 2 MP. 9. Use the LC command to enter information for the IP address, host, subnet m...

Login and password are case sensitive. TIP: For security reasons, HP strongly recommends you modify the default settings during the initial login session. Make the following changes using any of the iLO 2 MP user interfaces. To modify default account configuration settings, follow these steps: 1. Lo...

Accessing the Host Console This section provides information on the different methods of accessing the host console of anHP Integrity server. This section addresses the following topics:• “Accessing the iLO 2 MP With the Web Browser ” (page 91) • “Accessing the Host Console With the TUI - CO Command...

3. Click Sign In . The Status Summary page ( Figure 3-20 ) displays after login. Figure 3-20 Status Summary Page Function Tabs Navigation Bar Display Screen 1. Select the Web interface functions by clicking the Function tabs at the top of the page. Each function lists options in the Navigation Bar o...

Accessing the Host Console With vKVM - Integrated Remote Console For information on how to access the host console using the vKVM feature through the IntegratedRemote Console (IRC), see the HP Integrity Integrated Lights-Out 2 Management Processor OperationsGuide. Accessing the Host Console with the...

Table 3-14 Power States DC VoltageApplied AC VoltageApplied Powered On With the iLO 2 MP PC Command; or Front Panel Power ButtonPressed Power CablePlugged intoReceptacle Power States No Yes No Yes Standby power Yes Yes Yes Yes Full power No No No No Off NOTE: If the power restore feature is set to A...

Figure 3-21 rx3600 Power Button Power Button 3. Start the operating system. For more information see the operating system documentation. Powering Off the Server Power off the server using the following methods:• iLO 2 MP PC command • Power button Powering Off the Server Using the iLO 2 MP To power o...

• “Integrated RAID” (page 96) • “HP 8 Internal Port SAS HBA (SAS Controller)” (page 96) • “MPTUTIL Utility” (page 96) • “DRVCFG Utility” (page 98) • “CFGGEN Utility” (page 106) • “Smart Array P400, P600 and P800 Controllers” (page 109) • “SAUPDATE Utility” (page 110) • “EBSU Utility” (page 113) • “O...

1. Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. NOTE: You can also download the firmware image file and update utility from the HP Web site at: http://www.hp.com in the Driver Downloads section. IMPORTANT: When you boot the EFI enabled systems, the C...

running from flash and not memory. Operational state is needed to do everything else providedin the utility. Flashing BIOS and EFI Driver on the First Controller To update the EFI driver on the first controller, follow these steps: 1. At the fs0: > prompt, enter mptutil -o -g <Bios_File> &l...

DRVCFG Screens Adapter List Screen The Adapter List screen displays when the configuration utility is first started. This screen displays a scrolling list of up to 256 SAS controllers in the system, and information about eachof them. Use the arrow keys to select a SAS controller, and press Enter to ...

Use the arrow keys to select RAID Properties , and press Enter to view the Select New Array Type screen. To access the following screens, use the arrow keys to select the screen, and press Enter on the appropriate field: • RAID Properties • SAS Topology • Advanced Adapter Properties The following ar...

Figure 3-24 Select New Array Type Screen Select New Array Type Screen The Select New Array Type screen enables you to view an existing array or create an Integrated Mirror array of two disks, plus an optional hot spare.• To go to the Create New Array screen, select Create IM Volume. • To go to the V...

spare per IM array is permitted. A hot spare is not required in an IM.You can specify a hot spare at array creation, or any time aftercreation, provided the array is made up of five disks or fewer. Thisfield is grayed out under the following conditions:• The device does not meet the minimum requirem...

Delete Array To perform the deletion of the currently displayed IM array, press Enter on Delete Array. The screen prompts you to ask if you want to perform this action. Press Y for yes and N for no. Identifier Displays the identifier of this array. Type Displays the RAID type. Scan Order Displays th...

CFGGEN Operation The cfggen command is not case sensitive. You can enter cfggen commands and parameters in uppercase, lowercase, or a mixture of the two. Use the following conventions in the commanddescriptions: • Text in italics must be entered exactly as shown on the command line • Text surrounded...

to a volume that only uses 9 GB of capacity on each disk drive, the remaining 27 GB of capacityon the disk drive is unusable. The disk identified by the first SCSI ID on the command line is assigned as the primary diskdrive when creating an IM volume. If the SAS controller is allowed to resync the d...

than or equal to the capacity of the smallest disk in the logical drive. An easy way to verify thisis to use the DISPLAY command. CAUTION: See “Rules for creating IM volumes and hot spare disks” (page 107) . Smart Array P400, P600 and P800 Controllers The following information is provided to assist ...

6. Power on the enclosure. 7. Power on the server. SAS Cable Part Numbers If you require additional cables, order them by the option kit number listed in Table 3-16 . Table 3-16 SAS Cable Part Numbers Cable Assembly Number Option Kit Number Cable Length 361317-001 389664-B21 1.0 m (3.3 ft.) 361317-0...

The example below shows the command to update all controllers for which the firmware imagefile applies. The controllers for which the firmware image is not applicable are skipped. In thisexample, the Smart Array P600 controller is updated, and the Smart Array 5300 is skipped: fs0: > saupdate UPDA...

EBSU Utility The EFI-based Setup Utility (EBSU) provides an easy-to-use interface for flashing firmware,partitioning the hard disk, installing diagnostic tools, configuring storage controllers, and runningother EFI utilities. NOTE: You can use EBSU to update firmware for many different devices in th...

7. Use the down arrow key to scroll down to the Smart Array Controller item in the list. 8. Press Enter to display detailed information about the device. Figure 3-27 EBSU Maintain Firmware Screen EBSU displays the firmware update screen for the selected device.• The version number in the first colum...

NOTE: The utility does not allow you to flash the firmware if the installed version is the same or higher than the version on the Smart Setup media. 10. Use the tab key to scroll down into the Device section and highlight the device name. 11. Press Enter to select the device (this puts an “X” inside...

Table 3-17 ACU and ORCA Supported Features and Procedures (continued) ORCA ACU Supported Procedures Yes Yes Creation and deletion of arrays and logical drives Yes Yes Assignment of RAID level No Yes Sharing of spare drives among several arrays No Yes Assignment of multiple spare drives per array No ...

2. Use the Arrow keys, Spacebar , and Tab to navigate around the screen and set up the logical drive, including an online spare drive if one is required. NOTE: You cannot use ORCA to configure one spare drive to be shared among several arrays. Only ACU enables you to configure shared spare drives. 3...

server. Error messages are displayed on local and remote consoles. System history (console,event, and history logs) is available through the iLO 2 MP, and is accessed through the console.Additional information about troubleshooting is available in the HP Integrity rx3600 User ServiceGuide included o...

4. Replace the hard drive backplane. 5. Replace the SAS core I/O card. Console Problems Console problems during installations can be caused by faulty interconnections. If you areexperiencing monitor, keyboard, or mouse problems, follow these steps: 1. Check the monitor controls. Adjust contrast and ...

keys created by the TPM encapsulate system application encryption keys to provide an additionallayer of security for sensitive system data. The fundamental capabilities of the TPM include: • Platform authentication • Sensitive information protection • Data integrity • System privacy IMPORTANT: You m...

4 Booting and Shutting Down the Operating System This chapter covers procedures for booting and shutting down operating systems on entry classHP Integrity servers. HP supports the following operating systems:• HP-UX 11i Version 2 (B.11.23) • HP Open VMS I64 • Microsoft Windows Server 2003 • Red Hat ...

• To set Windows boot options see “Adding Microsoft Windows to the Boot Options List” (page 132) • To set Linux boot options see “Adding Linux to the Boot Options List” (page 135) To manage the boot options list for each system, use the EFI Shell, the EFI Boot Configuration menu, or operating system...

NOTE: The operating system installer automatically adds an entry to the boot options list. To add an HP-UX boot option when logged in to HP-UX, use the setboot command. For more information see the setboot(1M) manpage. To add an HP-UX item to the boot options list from the EFI Shell, follow these st...

1. Access the EFI Boot Manager menu for the system on which you want to boot HP-UX. a. Log in to the iLO 2 MP and enter CO to select the system console. b. Confirm that you are at the EFI Boot Manager menu. If you are at another EFI menu, select Exit from the submenus until you return to the screen ...

Shell> fs0: fs0:\> hpux (c) Copyright 1990-2002, Hewlett Packard Company.All rights reserved HP-UX Boot Loader for IA64 Revision 1.723 Press Any Key to interrupt Autoboot\efi\hpux\AUTO ==> boot vmunixSeconds left till autoboot - 9 5. Exit the console and iLO 2 MP interfaces when finished us...

loading symbol tableloading System Directory(boot.sys) to MFS....loading MFSFILES Directory(bootfs) to MFS......Launching /stand/vmunixSIZE: Text:25953K + Data:3715K + BSS:3637K = Total:33306K Console is on a Serial DeviceBooting kernel... 6. Exit the console and iLO 2 MP interfaces when finished us...

2. Issue the shutdown command with the appropriate command-line options. The command-line options you specify dictate the way in which HP-UX shuts down, andwhether the system is rebooted. • To shut down HP-UX and halt (power off) the system, issue the shutdown -h command. To reboot a halted system p...

bcfg boot mv #a #b Move the item number specified by #a to the positionspecified by #b in the boot list. bcfg boot add # file.efi "Description" Add a new boot option to the position in the boot options list specified by #. The new boot optionreferences file.efi and is listed with the title s...

1. Access the EFI Shell environment for the system on which you want to boot HP OpenVMS. a. Log in to the iLO 2 MP and enter CO to select the system console. b. Confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, select Exit from the submenus until ...

3. At the OpenVMS DCL command element prompt issue the @SYS$SYSTEM:SHUTDOWN command and specify the shutdown options in response to the prompts. For example: >@SYS$SYSTEM:SHUTDOWN SHUTDOWN -- Perform an Orderly System Shutdown on node RSNVMS How many minutes until final shutdown [0]: Reason for s...

NOTE: You must only initiate this loader from the EFI Boot Menu, not from the EFI Shell. 3. List the contents of the \EFI\Microsoft\WINNT50 directory to identify the name of the Windows boot option file ( Boot00nn ) that you want to import into the system boot options list. fs0:\> ls EFI\Microsof...

4. Once Windows begins loading, wait for the Special Administration Console (SAC) to becomeavailable. The SAC interface provides a text-based administration tool that is available from the systemconsole. For example. Loading.: Windows Server 2003, DatacenterStarting: Windows Server 2003, Datacenter ...

See the help shutdown Windows command for details. To shutdown Windows from the command line, follow these steps:1. Log in to Windows running on the system that you want to shut down. For example, access the system console and use the SAC interface to start a command prompt,from which you can issue ...

1. Access the EFI Shell. a. Log in to the iLO 2 MP and enter the CO command to access the system console. b. Confirm that you are at the EFI Boot Manager menu (the main EFI menu). If you are at another EFI menu, select Exit from the submenus until you return to the screen with the EFI Boot Manager ....

2. To load the Red Hat Enterprise Linux operating system at the EFI Boot Manager menu, select its entry from the list of boot options. 3. Selecting a Linux entry from the boot options list boots the operating system using ELILO.EFI loader and the elilo.conf file. Booting Red Hat Enterprise Linux fro...

4. Allow the ELILO.EFI loader to proceed with booting the SuSE Linux kernel. By default, the ELILO.EFI loader boots the kernel image and options specified by the default item in the elilo.conf file. To interact with the ELILO.EFI loader, interrupt the boot process, for example, type a space at the E...

5 Troubleshooting This chapter provides preferred strategies, procedures, and tools for troubleshooting rx3600server error and fault conditions. This chapter addresses the following topics: • “Methodology” (page 139) • “Troubleshooting Tools” (page 147) • “Errors and Reading Error Logs” (page 154) •...

NOTE: The Front Panel Health LEDs will be flashing amber with a warning indication, or flashing red with a fault indication. — System Alert on console?— Analyze the alert by using the system event log (SEL), to identify the last error logged by the server. Use the iLO 2 MP commands to view the SEL, ...

would prefer to start by examining the logs, you can go directly to the subsection entitled “Errors and Reading Error Logs” (page 154) . Table 5-1 lists the troubleshooting entry points. Table 5-1 Troubleshooting Entry Points Subsection or Location Entry Point “Troubleshooting Tools” (page 147) Fron...

Table 5-3 Basic Entry Class Troubleshooting Action Condition Step Nothing is logged for this condition.1. For new server installations, review the install procedures.2. Verify that the power cords are connected to both the power supplies and to the ac receptacles. 3. Verify that acpower, at the prop...

Table 5-4 Advanced Entry Class Troubleshooting Action Symptom/Condition Step System event logging has stopped due to a presumed BMCmalfunction (system health is steady green, internal health is steadygreen, external health is steady green, and power is steady green).1. Examine the console messages f...

Table 5-4 Advanced Entry Class Troubleshooting (continued) Action Symptom/Condition Step Front panel LEDs indicate that the server detected a fatal error thatit cannot recover from using OS recovery routines (system health isflashing red, internal health is steady green, external health is steadygre...

The health LEDs are driven by the BMC; the System Power LED is driven solely by hardware.BMC code determines the state of the Internal and External Health LEDs. The iLO 2 MP code,examining incoming events using its event dictionary, determines the state of the System HealthLED. External Health LED T...

Table 5-10 VFP System Health Description State LED Color None. Off The OS is booting or running. Green Warning or critical fault. Check the logs for details. Flashing amber Fatal fault. The system crashed or cannot boot. Check thelogs for details. Flashing red Unit Identifier Button/LED The UID Butt...

Table 5-11 Diagnostics Panel LED States Definition Flash Rate LED Color CRU health is assumed good. Off Off CRU health last known to be bad. Steady Amber Customer Replaceable Unit Health LEDs In addition to the front panel diagnostic LEDs, CRUs provide additional diagnostic LEDs. CRULED order and la...

information necessary to perform a particular task. You must have theappropriate license to run expert tools. Online Support Tool Availability Online diagnostics are included in the HP-UX OE media, and are installed by default. Online Support Tools List The following online support tools are availab...

Table 5-13 Offline Support Tools List (continued) Functional Area Offline Tool Disk test utility (non-destructive) DISKUTIL Data copy utility COPYUTIL Disk expert utility DISKEXPT I/O diagnostics launch facility (Executes third party diagnostics and runs BIST , if available.) IODIAG Core I/O diagnos...

Hardware monitors are available on the HP-UX OE to monitor the following components: • Chassis, fans, and environment • CPU monitor • UPS monitor • FC hub monitor • FC switch monitor • Memory monitor • Core electronics components • Disk drives • High availability disk array NOTE: No SysFaultMgmt WBE...

NOTE: Your terminal console must be able to connect to the iLO 2 MP. 1. Login to the console with proper username and password. NOTE: The default operator login and password are as follows: login = password = oper . 2. Enter cl to display the console history log. The log displays console history fro...

Each physical CPU core contains logic to support two physical threads. This results in up to eightphysical threads, or the equivalent of 8 logical CPUs, when two processor modules are installedand enabled in rx3600 servers. The operating system kernel attaches one or more softwareprocesses to each a...

Table 5-15 Processor Events that Light Diagnostic Panel LEDs (continued) Notes Source Cause IPMI Event DiagnosticLEDs Power Pod voltageis out of range ( toolow). BMC Voltage on the FRU isinadequate. Type 02h, 02h:07h:03hVOLTAGE_DEGRADES_TO_NON_RECOVERABLE Processors Voltage on the FRUis inadequate. ...

Figure 5-6 24-DIMM Memory Carrier Board Slot IDs 0C 1C2C 0D 1D 2D 0A1A 2A 0B 1B 2B Troubleshooting rx3600 SBA The rx3600 server shares a common I/O backplane that supports a total of 10 PCI slots. Slots 1-2on rx3600 systems with only one core I/O SAS card are for customer use. Slots 2-10 are used fo...

Power supply CRU failures are identified visually by a single green LED that is turned off whenone or both of the power supplies fail. Power supply failures are also logged as IPMI events byvoltage sensor logic and identified as power supply CRU failures on the front LED panel. The I/O VRM CRU, loca...

NOTE: For high availability and safety reasons, the power LED is run directly from the power rails, not under firmware control. Power Supply Power LED There are 1 Hz flashing green POWER LED (PWR) located on each power supply, which indicatethat ac power is applied to the power supply, and that hous...

Table 5-22 Cooling Subsystem Events that Light Diagnostic Panel LEDs Notes Source Cause IPMI Events DiagnosticLEDs Replace the fan. BMC The fan has failed oris degrading. Type 02h, 0Ah:07h:01hCOOLING_UNIT_WARNING Fans (1-3) Replace the fan. BMC The fan has failedand no longer meetsminimum coolingreq...

Table 5-24 I/O Card Events that May Light Diagnostic Panel LEDs Notes Source Cause IPMI Events DiagnosticLEDs O/S does not boot. Thesystem displays thefollowing EFI errormessage: “I/Oconfigurationexceeded” SFW A non hot plug I/Oslot’s powerconsumption increasesthe total I/O powerconsumption beyondth...

Table 5-26 PCI/PCI-X/PCIe Slot-Rope-ACPI Paths (continued) Logical ACPI Path OLARD Physical Rope# Physical Slot # Acpi(HWP0002,PNP0A03,0)/Pci(4|*) No 0 XXCore I/O VGA (optional) Acpi(HWP0002,PNP0A03,400)/Pci(1|*) No 8 1Fast core storage at 66MHz. Acpi(HWP0002,PNP0A03,400)/Pci(2|*) No 8 2Fast core LA...

Press and release the reset button quickly to soft reset the iLO 2 MP. Press the reset button andhold it for more than four seconds to hard reset the iLO 2 MP. A hard reset returns user-specifiedvalues to factory default values. The following values are reset: • Serial terminal baud settings • User ...

4. If the activity LED on a disk drive does not illuminate during the boot cycle, the disk drivemay be installed incorrectly or its lightpipes may be damaged. Check the lightpipe on the disk drive as follows:a. Remove the disk drive. b. Inspect the lightpipes for damage. If a lightpipe is damaged, c...

Booting Table 5-31 displays the normal boot process, as reflected in changes to front panel LED states. Table 5-31 Normal Boot Process LED States System Power State DiagnosticPanel Power ExternalHealth InternalHealth SystemHealth Step No ac power to the system. Off Off Off Off Off 1 System is shut d...

Firmware The system has three sets of firmware installed: • System firmware • BMC firmware • iLO 2 MP firmware All firmware must be from the same release. Independent updates are not supported. Detailsabout a specific release are available in the Release Notes. Firmware updates are available from ht...

integrated remote console feature for redirecting the VGA is only supported on the WindowsOS. For instance, by default HP-UX is configured to use text/serial as a console, using the iLO 2 MPas its console device. The iLO 2 MP provides this text/serial console through the iLO 2 MP LAN,and through the...

Safety Information Use care to prevent injury and equipment damage removing and replacing server components.Voltages can be present within the server. Many assemblies are sensitive to damage by electrostaticdischarge (ESD). Follow the safety conventions listed below to ensure safe handling of compon...

Hot-Pluggable Components A component is defined as hot-pluggable if you can remove it from the chassis while the serverremains operational. Software intervention is required prior to removing a hot-pluggablecomponent. NOTE: Hot-pluggable components are marked with red touch points. The following are...

http://h18004.www1.hp.com/products/servers/proliantstorage/bcs-rackandpower/information_library.html WARNING! Ensure that all anti tip features are employed (front and rear anti tip feet installed; adequate ballast properly placed; and so on) are employed prior to extending the server fromthe rack. ...

1. Position the cover onto the opening above the memory carrier assembly. 2. Slide the cover toward the right side of the server until it is flush with the center chassiswall. 3. Slide the top cover forward until it is flush with the front of the chassis; push firmly. 4. Push the cover release lever...

4. Pull the fan straight up and out of the chassis. CAUTION: To prevent server components from overheating, replace the fan within 20 seconds. Failure to observe this caution results in the server automatically shutting downto prevent an overtemperature condition. Figure 6-5 Removing and Replacing a...

When the fan is functioning normally, the LED is off. •• If the fan fails, the LED is lit. 3. Replace the server top cover. See “Replacing the Top Cover ” (page 182) . Removing and Replacing a Hot-Swappable Power Supply The server can have one or two hot-swappable power supplies. These power supplie...

Figure 6-6 Removing and Replacing a Hot-Swappable Power Supply P0 P1 Rear Chassis View Replacing a Hot-Swappable Power Supply To replace a hot-swappable power supply, follow these steps: 1. Remove the metal filler panel. 2. Support the new power supply with both hands, and slide it into the empty sl...

Removing and Replacing a Hot-Swappable Disk Drive Filler Disk drive fillers are installed for all slots that do not contain a disk drive. IMPORTANT: For cooling purposes, always leave disk drive fillers in slots that do not contain a disk drive. Removing a Hot-Swappable Disk Drive Filler To remove a...

2. Pull gently until the hot-pluggable disk drive slides out of the chassis. Figure 6-7 Removing and Replacing a Hot-Pluggable Disk Drive Front chassis View Extractionhandle Release Tab ExtractionHandle Rotation NOTE: For cooling purposes, always leave disk drive fillers in slots that do not contain...

8th drive load in bay 1 CAUTION: Drives are loaded in the factory, starting with number 8, working from right to left and bottom to top. If you have never changed your SAS configuration before, you can safelymove SAS devices downwards as a block. If you have bays 6, 7, and 8 occupied you can movethe...

Figure 6-9 PCI/PCI-X/PCIe Card Divider Removal and Replacement Card Divider Locking Tabs Card DividerHandle Front Of Chassis Rear OfChassis Replacing a PCI/PCI-X/PCIe Card Divider To replace a PCI/PCI-X/PCIe card divider, follow these steps: 1. Insert the PCI/PCI-X/PCIe card divider locking tabs int...

Table 6-1 PCI/PCI-X I/O Paths (continued) EFI Device Path HP-UX Device Path Location(asviewedfromrear ofchassis) Functionwith Path Slot Acpi(HWP0002,0)/Pci(1 *) 0/0/1/* Right-mostspecialslot(private) Core I/OiLO 2 MP CoreI/Oboard Acpi(HWP0002,0)/Pci(2 *) 0/0/2/* Right-mostspecialslot(private) Core I...

Table 6-2 PCI/PCI-X/PCIe I/O Paths EFI Device Path HP-UX DevicePath Location asviewed fromrear of chassis FunctionAssociated withPath Slot Acpi(HWP0002,PNP0A03,400)/Pci(1|*) 0/4/1/* Left-most slot (nearest topower supply) SAS core I/Ocard 1 Acpi(HWP0002,PNP0A03,400)/Pci(2|*) 0/4/2/* 2nd from left Du...

1. If there is a PCI-X 66 MHz card in slot 7, and you hot-plug a PCI 33 MHz card into slot 8,the operation fails. The new PCI 33 MHz card does not initialize and the slot powers downbecause you cannot change bus speed during hot-plug operations. The new card has a slowerbus speed than the current ca...

6. Remove the PCI/PCI-X/PCIe bulkhead filler. 7. Insert the PCI/PCI-X/PCIe card into the empty slot, and use firm, even pressure to seat thecard in the slot. CAUTION: Ensure that you fully seat the card into the slot, or the card can fail after power is reapplied to the slot. 8. Connect all internal...

Figure 6-11 DVD Drive Removal and Replacement DVD ReleaseHole Front Chassis View Replacing the DVD Drive To replace a DVD drive, follow these steps: 1. Insert the DVD drive, and push it straight into the drive bay until it clicks into place( Figure 6-11 ). 2. Reconnect the power cables and power on ...

WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are present at various locations within the server whenever an ac power source isconnected. This voltage is present even when the main power switch...

NOTE: The extraction handles latch into the open position with an audible click. 6. Pull the extraction handles to lift the memory carrier assembly out of the chassis ( Figure 6-12 ). NOTE: To avoid damage to the extraction handles, HP recommends rotating the handles inward and snapping them into th...

NOTE: Assembly side 0 is on the left, and assembly side 1 is on the right as viewed from the front of the chassis. 3. Slide the memory carrier assembly into the chassis until it begins to seat into the socketlocated on the processor board. CAUTION: Do not apply excessive force when closing the extra...

NOTE: To avoid damage to the memory carrier extraction handles, HP recommends rotating the handles inward and snapping them into the locked position when servicing thesystem DIMMs or any time the carrier is out of the chassis. Before replacing the memorycarrier, press the button to release the extra...

Figure 6-14 shows the memory carrier with the side cover removed. Figure 6-14 Memory Carrier Assembly with Side Cover Removed 4-DIMM Memory Retaining Slot Board Retaining Slot Memory Installation Conventions Before installing memory, read and understand the following memory installation conventions:...

Table 6-5 Supported Memory Configurations Maximum MemoryConfiguration Minimum MemoryConfiguration Memory Boards Installed Memory Carrier Type 32 GB (four pairs: eight 4GB DIMMs) 2 GB (one pair: two 1-GBDIMMs) Two 4-DIMM memoryboards 8-DIMM memory carrier(standard) 96 GB (six quads: 24 X 4 GBDIMMs) 2...

IMPORTANT: The number in parenthesis indicates the order in which the quads are loaded. Table 6-7 24-DIMM Memory Carrier Loading Examples Memory Carrier Side 1 Memory Carrier Side 0 Quad Slot IDs Quad Number Example 1 2 GB (2) 2 GB (1) 0A 0B 0C 0D 0 1 GB (4) 1 GB (3) 1A 1B 1C 1D 1 512 MB (6) 512 MB ...

NOTE: To avoid damage to the memory carrier extraction handles, HP recommends rotating the handles inward and snapping them into the locked position when servicing thesystem DIMMs or any time the carrier is out of the chassis. Before replacing the memorycarrier, press the button to release the extra...

Removing and Replacing the Front Bezel The front bezel provides server control and port access, and LED interfaces. You must poweroff the server to remove the front bezel. NOTE: The procedures in this section see the upper portion of the front bezel; the lower portion of the front bezel is the proce...

Figure 6-18 Removing and Replacing the Front Bezel Screw Locations Plastic Server Label Screw Locations Front Bezel Replacing the Front Bezel To replace the front bezel, follow these steps: 1. Align the bezel slots with the tabs on the chassis. 2. Slide the bezel from right to left to lock it into p...

Removing and Replacing the Processor Board Assembly The processor board assembly holds one or two dual-core Itanium processors, it is located beneaththe disk drives and memory carrier assembly in the bottom service bay. The processor board isinstalled onto a removable carrier tray that is retained i...

Figure 6-19 Removing the Processor Board Assembly Processor Board Assembly Processor Board Processor Board Assembly Front Chassis View Access Door Assembly Carrier Tray(Grasp Here) Processor BoardAssembly Carrier tray(Grasp Here) Access Door Release Button Replacing the Processor Board Assembly To r...

If the server has fewer than the maximum number of dual-core processors installed, install theadditional processor in the appropriate slot. WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are pre...

Figure 6-22 Processor Alignment Posts and Lock/Unlock Mechanism Lock/UnlockMechanism Alignment Post Locations Figure 6-23 shows the processor socket lock and unlock mechanism and alignment post locations. 222 Removing and Replacing Server Components

Figure 6-23 Processor Alignment Holes and Lock/Unlock Mechanism Lock/Unlock Mechanism Alignment Holes Installing a Dual-Core Processor To install a dual-core processor, follow these steps: NOTE: Prior to installing a dual-core processor into the server, read the following instructions carefully and ...

16. Close the processor cage ( Figure 6-20 (page 220) ). a. Grasp the processor cage handle and rotate the cage closure inward toward the rear ofthe assembly until it is completely closed. b. Apply adequate force to push the handle down until it is flush with the cage. 17. Replace the processor boar...

Figure 6-24 I/O Board Assembly Retention Levers Rear Chassis View Extraction LeversIn The Unlocked Position Internal USB CableConnector 12. Pull the I/O board assembly extraction handles outward to unplug the I/O board assembly from the socket on the midplane board. Removing and Replacing the I/O Bo...

13. Slide the I/O board assembly all the way out the rear of the chassis ( Figure 6-25 ). NOTE: The I/O board assembly is large. Use care when lifting it out of the server chassis. Figure 6-25 I/O Board Assembly Removal and Replacement Rear Chassis View Extraction Levers InThe Unlocked Position Repl...

2. Align the I/O board assembly rails with the chassis slots, and slide the assembly into thechassis until it stops against the midplane board socket ( Figure 6-25 ). 3. IMPORTANT: Do not pinch the cable of the fan located behind the memory carrier assembly between the fan housing unit and the I/O b...

Removing and Replacing the System Battery The system battery is located on the I/O board assembly. Replace the battery with only an identicalor equivalent battery only. Dispose of used batteries according to the manufacturer ’s instructions. WARNING! Lithium batteries may explode if mistreated. Do n...

Figure 6-26 Battery Location on I/O Board 1 2 3 4 4 3 1 Core I/O Board Slot System Battery TPM 2 I/O VRM Replacing the System Battery 1. Insert the replacement battery into the socket on the I/O board assembly. CAUTION: You must remove the I/O board assembly to service the system battery. The remova...

Removing and Replacing the I/O Voltage Regulator Module The I/O voltage regulator module (I/O VRM) is a stand alone component located on the I/O boardassembly that regulates voltage for I/O operations. WARNING! Ensure that the system is powered off and all power sources have been disconnected from t...

Figure 6-27 Removing and Replacing the I/O VRM I/O VRMCover I/O VRM Rear Of Chassis Knurled Thumbscrew Replacing the I/O VRM To replace the I/O VRM, follow these steps: 1. Insert the I/O VRM into the socket on the I/O board. NOTE: The I/O VRM is keyed to fit into the socket in only one direction. a....

The fundamental capabilities of the TPM include: • Platform authentication • Sensitive information protection • Data integrity • System privacy WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. Voltages are...

6. Grasp the TPM by the edges and lift it out of the socket on the I/O board ( Figure 6-28 ). CAUTION: Destroy the TPM after removing it from the server. Follow local regulations to securely destroy the TPM. Do not attempt to use the TPM in another server. Figure 6-28 TPM Location on I/O Board 1 2 3...

Example 6-1 Enabling the TPM 1. Access the EFI Shell. 2. Enter info sec to display the server security settings on the screen. The TPM is disabled by default. 3. Enter secconfig to display a list of configurable security settings. 4. Enter secconfig tpm on to enable the TPM. 7. Reset the server. 8. ...

and iLO 2 MP status LEDs. For more detail on the port locations and LEDs, see “Controls, Ports, and LEDs” (page 36) . WARNING! Ensure that the system is powered off and all power sources have been disconnected from the server prior to performing this procedure. voltages are present at various locati...

3. Reconnect the USB cable to the card. 4. Replace the top cover. See “Replacing the Top Cover ” (page 182) . 5. If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 180) . 6. Reconnect all external cables to the card. 7. Reconnect the power ca...

Figure 6-29 Battery Location on the Core I/O Board Core I/OBoard Battery Replacing the Core I/O Board Battery To replace the core I/O board battery, follow these steps: 1. Insert the replacement battery into the socket. NOTE: The positive terminal of the battery is designated by a + sign. Install th...

Slots 1 and 2 are dedicated for the PCI-X core I/O cards. The LAN core I/O card is installed eitherin slot 2 or slot 10 depending on the configuration. PCIe SAS core I/O cards are installed in slots3 or 4 on the PCIe I/O backplane. WARNING! Ensure that the system is powered off and all power sources...

4. Reconnect the internal SAS cables to the card. CAUTION: When reconnecting the SAS cables, note the labeling on the channel cables. Both cables and sockets are clearly marked with the correct channel. Match each cable withthe appropriate socket on the SAS core I/O card. If the cables are mismatche...

3. Replace the top cover. See “Replacing the Top Cover ” (page 182) . 4. If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 180) . 5. Reconnect all external cables to the card. 6. Reconnect the power cables and power on the server. See “Power...

14. Remove the diagnostic panel light guide by squeezing the plastic tabs until they disengage from the slots on the board ( Figure 6-32 ). IMPORTANT: Do not discard the diagnostic panel light guide. You must install it onto the replacement display board. Figure 6-30 Display Board Location Knurled T...

Figure 6-31 Display Board Figure 6-32 Display Board Removal and Replacement Front of Chassis L-Shaped Keyway L-Shaped Keyway Connector plugs Intointerconnect Board Replacing the Display Board To replace the display board, follow these steps: Removing and Replacing the Display Board 245

NOTE: Use the guide pins on the chassis and the L-shaped keyways on the display board to help you with the display board replacement procedures. 1. Remove the diagnostic panel light guide protective cover from the replacement displayboard ( Figure 6-30 ). CAUTION: Do not use the USB connector as a h...

• Thin cables and small connectors (assists with cooling and ease cable management issues) • Increased scalability (expanders enable support for thousands of SAS devices) The SAS backplane board attaches to an interconnect board that functions as a link between themidplane board and the SAS backplan...

Figure 6-33 Air Baffle Removal and Replacement Front of Chassis 248 Removing and Replacing Server Components

Figure 6-34 SAS Backplane Board Removal and Replacement Release Tab Sheet Metal Bracket SAS Cable Connectors Connector Plugs IntoInterconnect Board Replacing the SAS Backplane Board To replace the SAS backplane board, follow these steps: 1. Hold the SAS backplane board by the sheet metal bracket and...

7. Replace the clear plastic cover. 8. Replace the top cover. See “Replacing the Top Cover ” (page 182) . 9. If rack installed, slide the server completely into the rack. See “Inserting the Server into the Rack” (page 180) . 10. Reconnect the power cables and power on the server. See “Powering On th...

Figure 6-36 Interconnect Board Removal and Replacement Interconnect Board Handle Connector to Display Board Connector to SAS Backplane Board Connector toMidplane Board Replacing the Interconnect Board To replace the interconnect board, follow these steps: CAUTION: Handle the interconnect board caref...

8. Replace the DVD drive. See “Replacing the DVD Drive” (page 203) . 9. Reconnect the USB cable into the connector on the display board ( Figure 6-30 ). 10. Replace the air baffle ( Figure 6-33 ). 11. Replace the clear plastic cover.12. Replace the top cover. See “Replacing the Top Cover ” (page 182...

Figure 6-37 Midplane Board Replacing the Midplane Board To replace the midplane board, follow these steps: 1. Place the midplane board onto the guide pins on the chassis wall. 2. Push straight down until the board seats onto the locking studs. 3. Use a Torx 15 driver to replace and tighten the five ...

A Customer Replaceable Units Information This appendix provides the following information for each field replaceable unit:• Manufacturing part number • Description • Replacement part number • Exchange part number This appendix addresses the following topic:• “Parts Only Warranty Service” • “Customer...

Table A-1 Customer Self Repair Information Comments Description Level Code Requires you to replace these parts under warranty.No technical skills required. Level A with instructionsavailable in the service guide Yes AY Low to moderate technical skills required. Level B with instructionsavailable in ...

B Upgrades This appendix address the following topics:• “I/O Backplane Upgrade” (page 261) • “Installing Core I/O Cards” (page 268) • “Processor Upgrades” (page 279) I/O Backplane Upgrade I/O Backplane Upgrade Overview The HP Integrity rx3600 Server and rx6600 Server may be upgraded from the 10 slot...

Figure B-1 OS Reinstallation Flowchart Required Service Tools Service of this server requires one or more of the following tools:• Electrically Conductive Field Service Grounding Kit (P/N 9300-1155) • 1/4 inch flat blade screwdriver • ACX-15 Torx screwdriver • ACX-10 Torx screwdriver Safety Informat...

• If installing an assembly that is neither hot-swappable nor hot-pluggable, disconnect thepower cable from the external server power receptacle. WARNING! Ensure that the system is powered off and all power sources are disconnected from the server prior to removing or installing server hardware (unl...

Table B-2 I/O Backplane Upgrade Checklist (continued) X Action Step Power to the EFI• Verify the serial number and model string data information copied onto the new I/O board. • Enable the TPM.• Verify the system board replacement and operation. 10 View any warnings 11 Verify all I/O cards are recog...

Back up the current TPM settings. See the HP-UX operating system documentation for moreinformation. TIP: Running the info io command from the EFI shell will allow you to record the device codes, given in HEX, for your I/O devices. This may be helpful in verifying I/O cards afterthe upgrade. 4. Shutt...

10. Power up to EFI. See “Powering On and Powering Off the Server ” (page 93) for this procedure.a. Verification from EFI1. Respond YES to prompts regarding copying information onto the new board. 2. Verify the serial number and model string data information copied onto the newI/O board.a. Boot to E...

00 00 02 00 0x1033 0x0035 XX Acpi(HWP0002,PNP0A03,0)/Pci(2|0) 00 00 02 01 0x1033 0x0035 XX Acpi(HWP0002,PNP0A03,0)/Pci(2|1) 00 00 02 02 0x1033 0x00E0 XX Acpi(HWP0002,PNP0A03,0)/Pci(2|2) 00 14 01 00 0x1000 0x0054 01 Acpi(HWP0002,PNP0A03,400)/Pci(1|0) 00 14 02 00 0x1000 0x0054 02 Acpi(HWP0002,PNP0A03,...

Table B-3 Cable kit part numbers (continued) Part Number Description Type of Cable 389662-B21 Multi-lane 76-cm (30-in) cable Internal SAS/SATA 391330-B21 Multi-lane 48-cm (19-in) cable Internal SAS/SATA Additional cables can be ordered from an authorized HP reseller or authorized HP serviceprovider....

6. Close the MRL.a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe cardbulkhead. Procedure B-4 Connecting the Adapter to Other Devices • Connect the Adapter to SAS backplane. See Table B-3 (page 268) for a listing of Cable kit pa...

5. Insert the adapter into the slot, and press it firmly into place. The contacts on the adapteredge should be fully seated in the system board connector. 6. Close the MRL.a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe cardbul...

6. Close the MRL.a. Rotate the MRL downward 90 degrees. b. Push the edge of the MRL down until it clicks into place on the PCI/PCI-X/PCIe cardbulkhead. 7. Close the gate latch to secure the end of the card. Procedure B-12 Connecting the Controller to Other Devices • Connect the Adapter to the SAS ba...

3. Update the Smart Array controller firmware by using the sautil command. The sautil command syntax for updating Smart Array Controller firmware is: sautil <device_file> download_ctlr_fw <fw_image> where:<device_file> The controller device file. <fw_image> The file path for ...

Installing the HP Smart Array P800 On HP Integrity rx3600 and rx6600 servers, the HP Smart Array P800 is supported by Windowsand Linux operating systems. It should be installed in PCIe slot 3 or 4.For more information, including configuring and diagnosing array problems, refer to the HPSmart Array P...

Procedure B-19 Installing the controller board 1. Remove or open the access panel. 2. Select the appropriate PCI Express slot (3 or 4). 3. Open the MRL.a. Press the indentation on the MRL to release it from the chassis wall. b. Lift the edge of the MRL, and rotate it upward 90 degrees until it rests...

server or controller component might be available on the support page of the HP website( http://www.hp.com/support ). 1. Find the most recent version of the component that you require. Components for controllerfirmware updates are available in offline and online formats 2. Follow the instructions fo...

Table B-5 SAS cable part numbers (continued) Option kit part number Type of cable Approximate cable length 432239-B21 Mini SAS 4x to mini SAS 4x 6 m (20 ft.) 419537-B21 Mini SAS 4x to standard SAS 4x Completing the Adapter Installation Procedure B-28 Updating the Firmware To update the firmware on t...

CAUTION: Intel Montvale processors cannot be intermixed with similar Montecito processors. Processor speed and cache size must be identical for all processors in a system. Whetherupgrading, replacing or adding an additional processor, to ensure compatibility use processorswith identical part numbers...

Firmware Before upgrading the processor, ensure the server is at the required system firmware level. Checkthe system firmware version by executing the info fw command at the EFI Shell prompt. NOTE: HP recommends using the latest version of firmware. Go to http://www.hp.com/support/itaniumservers to ...

C Core I/O Card Utilities This appendix provides information on core I/O cards that need additional configuration.This appendix addresses the following topics:• “Integrated RAID” (page 96) • “HP 8 Internal Port SAS HBA (SAS Controller)” (page 96) • “MPTUTIL Utility” (page 96) • “DRVCFG Utility” (pag...

1. Insert the HP IPF Offline Diagnostics and Utilities CD in the drive and boot to the EFI Shell. NOTE: You can also download the firmware image file and update utility from the HP Web site at: http://www.hp.com in the Driver Downloads section. IMPORTANT: When you boot the EFI enabled systems, the C...

Flashing BIOS and EFI Driver on the First Controller To update the EFI driver on the first controller, follow these steps:1. At the fsO:\> prompt, enter mptutil -o -g <Bios_File> <EFI_driver_file> -c 0 . 2. At the fsO:\> prompt, enter reset . The filename is optional and you are pr...

of them. Use the arrow keys to select a SAS controller, and press Enter to view and modify the selected SAS controller's properties.You can view and modify the SAS controller whether it is enabled or disabled. You can use the Boot Support setting in the Adapter Properties menu to change the status o...

Figure C-3 Select New Array Type Screen Select New Array Type Screen The Select New Array Type screen enables you to view an existing array or create an Integrated Mirror array of two disks, plus an optional hot spare.• To go to the Create New Array screen, select Create IM Volume. • To go to the Vi...

Status Displays the status of this array. SAS Topology Screen The SAS Topology screen presents a view of the adapter's SAS hierarchy, and provides other user functionality. To access SAS Topology, press Enter on SAS Topology from the Adaptor Properties screen. Figure C-4 SAS Topology Screen - Expand...

Figure C-5 SAS Topology Screen - Expander Open You can access the Device Properties screen from SAS Topology: • To access the Device Properties screen for the specific device and turn on the locate LED, press D from an expanded enclosure. You can perform the following actions from SAS Topology:• To ...

Figure C-6 Advanced Adaptor Properties Screen You can perform the following actions from Advanced Device Properties:• To set default values for all items on this screen, press Enter on Restore Defaults. • To toggle between LUN 0 and All in any LUN field, press + or -. LUN 0 scans only LUN 0,All scan...

IO Timeouts for Sequential Devices Specifies the time (Time in seconds (0-999, 0 means no-timeout)) which the host uses to timeout I/Os for thefollowing devices:• SCSI Device Type 01h - Sequential Access IO Timeouts for Other Devices Specifies the time (Time in seconds (0-999, 0 meansno-timeout)) wh...

PHY Properties Screen The PHY Properties screen enables you to view and modify PHY specific settings. To access PHYProperties, press Enter on the PHY Properties field from the Advanced Adaptor Properties screen.You can perform the following actions from PHY Properties:.• To display the next PHY, pre...

Syntax cfggen <controller #> delete [noprompt] Parameters <controller #> A SAS controller number between 0 and 255. [noprompt] Eliminates warnings and prompts. Operation After entering the DELETE command, the system prompts you and asks if you want to proceed with the command. Enter Yes ...

DISABLEIR The DISABLEIR command turns off IR functionality on a SAS controller. To accomplish the disabling, set the MPI_IOUNITPAGE1_DISABLE_IR bit in the IO Unit 1 MPT Configuration page. Syntax cfggen <controller #> disableir Parameters This command does not require <controller #>. Sam...

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp under the specific HP Smart Array Controller product for installation procedures.The latest firmware, drivers, utilities, software, and documentation for HP Integrity servers areavailable on the support page of the HP Web site at: http://www....

IMPORTANT: Both saupdate.efi and the firmware image file must be located in the same directory. If they are not, copy them both to the EFI partition. Run the saupdate.efi using the fs0:\> saupdate command. • If you are not using the Offline Diagnostic CD: 1. Download the SA EFI update utility sau...

Version: 1.04.12.00(C) Copyright 2004 Hewlett Packard Development Company L.P.************************************************************* Updating controller in Seg: 1, Bus: 51, Dev: 4, Func: 0Current firmware version 1.92Percentage completed: 100% Activating firmware now, this may take several mi...

saupdate ? Error Messages The following is a list of error messages under various situations:• When keyword LIST or UPDATE is misspelled or extra parameters are specified: Error: Syntax ErrorUsage: saupdate LIST or saupdate UPDATE [   all ] • When the controller ID in the saupdate UPDATE command is ...

• The version number in the first column (ROM Firmware Version) is the one currentlyinstalled on your system. • The version number in the second column (ROM Version on Disk) is the one availableon your Smart Setup media. Figure C-10 EBSU Maintain Firmware Update Screen 9. Compare the two version num...

NOTE: To copy a particular array configuration to several other servers on the same network, use the Array Configuration Replicator (ACR) or the scripting capability of ACU . ACR is provided in the SmartStart Scripting Toolkit, available on the HP Web site at: http://www.hp.com/servers/sstoolkit . W...

ORCA Utility To use ORCA , follow these steps: 1. Power on the server. POST runs, and any array controllers that are in the server are initializedone at a time. During each controller initialization process, POST halts for several secondswhile an ORCA prompt message displays. 2. At the ORCA prompt: ...

5. Press Enter to continue. You can now create another logical drive by repeating the previous steps. NOTE: Newly created logical drives are invisible to the operating system. To make the new logical drives available for data storage, format them using the instructions given inthe operating system d...

D Utilities This appendix describes the utilities that are part of the server. These include the EFI BootManager, and EFI-POSSE.This appendix addresses the following topics:• “Extensible Firmware Interface Boot Manager ” (page 317) • “EFI/POSSE Commands” (page 320) • “Specifying SCSI Parameters” (pa...

point to the file to be loaded. These variables contain application-specific data that is passeddirectly to the EFI application. EFI variables provides system firmware with a boot menu thatpoints to all the operating systems, even multiple versions of the same operating system.The EFI Boot Manager e...

Table D-1 EFI Commands (continued) Definition BCH Command Parameters (PA-RISC) BCH CommandEquivalent(PA-RISC) EFI Shell Command Search for boot devices [ALL] SEArch bcfg Search for boot devices [DIsplay IPL] [<path>] SEArch bcfg Display or change scrollingcapability [ON | OFF] ScRoll many comm...

Table D-1 EFI Commands (continued) Definition BCH Command Parameters (PA-RISC) BCH CommandEquivalent(PA-RISC) EFI Shell Command Read memory locations scopeof page deallocation <addr> [<len>] [<type>] MemRead mm Display or clear the pagedeallocation table pagedeallocationtable (pdt)...

Example D-4 help cpuconfig command Shell> help cpuconfig CPUCONFIG [cpu] [on | off] cpu Specifies which cpu to configure on | off Specifies to configure or deconfigure a cpu Notes: 1. Cpu status will not change until next boot Examples: * To deconfigure CPU 0 fs0:\> cpuconfig 0 off CPU will be...

Syntax baud <index> <baudrate> Parameters <index> 0 through the total number of UARTS minus one<baudrate> baud rate. Operation Use this command to change the speed for a UART in the system. This command works for allUARTs visible to EFI/POSSE. If the UART is part of processor...

Example D-6 boottest command Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------- ------------------------- booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init...

NOTE: The last remaining configured CPU in a system cannot be deconfigured. Example D-8 cpuconfig command Shell> cpuconfigPROCESSOR INFORMATION # of L3 L4 Family/CPU Logical Cache Cache Model ProcessorSlot CPUs Speed Size Size (hex.) Rev State--- ------- --------- ---- ----- ------ ---- ---------...

2 S Serial Acpi(HWP0002,0)/Pci(1 1) 3 P VGA Acpi(HWP0002,0)/Pci(4 0) Example D-11 conconfig 2 primary command To change primary operating system console Shell> conconfig 2 primaryCONSOLE CONFIGURATION Index Status Type Device Path ----- ------ ---- ----------- 1 NC Serial Acpi(PNP0501,0) 2 P Seri...

Example D-14 ioconfig command Shell> ioconfigDeconfigure or reconfigure IO components or settings IOCONFIG [fast_init | wol [on | off]] fast_init Specifies device connection policy settingmps_optimie Specifies PCIe optimization settingwol Specifies System Wake-On-LAN settingon | off Specifies to ...

Syntax errdump [mca | cpe | cmc | init | la | clear] Parameters mca dumps the Machine Check Abort error logcpe dumps the Corrected Platform Error logcmc dumps the Corrected Machine Check loginit dumps the Initialization logla dumps the Logic Analyzer logclear erases all of the logs (mca, cpe, cmc, i...

Example D-19 info boot command Shell> info bootBOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch Possible Warnings -------- --------- ------------------ 0 0 AutoBoot: on - Timeout is : 7 SEC Boottest: boottest Settings Default Variable OS is not speedy boot aware. Selftest Setting -...

Operation If specified with no parameters, monarch displays the Monarch processor for the system. Specifying a processor number alters the preferred Monarch processor. None of these changestakes affect until after a reboot. Example D-21 monarch command Shell> monarch Current Preferred Monarch Mon...

Example D-22 pdt command Shell> pdtPDT Information Last Clear time: PDT has not been cleared Number of total entries in PDT: 50 Number of used entries in PDT: 0 Number of free entries in PDT: 50 Number of single-bit entries in PDT: 0 Number of multi-bit entries in PDT: 0 Address of first multi-bi...

Example D-24 sysmode command Shell> sysmodeSystem Mode: NORMAL Shell> sysmode adminYou are now in admin mode. Shell> sysmode serviceYou are now in service mode. Shell> sysmode normalYou are now in normal mode Specifying SCSI Parameters The following SCSI parameters can be configured for ...

Ctrl[30] Primary Standard Error Device Ctrl[1C] Acpi(HWP0002,700)/Pci(2|0) Ctrl[32] Primary Console Output Device Ctrl[30] Primary Standard Error Device Ctrl[33] Acpi(PNP0501,0) Ctrl[34] 16550 Serial UART Driver Ctrl[35] VT-100+ Serial Console Ctrl[31] Primary Console Input Device Ctrl[32] Primary C...

Using the Boot Option Maintenance Menu This menu enables you to select console output and input devices as well as various boot options.It contains the following options:• “Boot From a File” (page 343) • “Add a Boot Option” (page 344) • “Delete Boot Option(s)” (page 345) • “Change Boot Order ” (page...

For example: Boot From a File. Select a Volume NO VOLUME LABEL [Acpi(HWP0002,0)/Pci(2|0)/Ata(Primary,Master)/CDROM CD_FORMAT [Acpi(HWP0002,0)/Pci(2|0)/Ata(Secondary,Master)/CDROM Removable Media Boot [Acpi(HWP0002,500)/Pci(2|0)/Ata(Secondary,Master) Load File [EFI Shell [Built-in]] Load File [Acpi(H...

• Load File EFI Shell : Adds a new instance to the EFI Shell. Load File with the MAC address adds a network boot option. • Load File with the MAC address : Adds a network boot option. Delete Boot Option(s) Use this option to remove boot options from the EFI boot menu. NOTE: This does not delete any ...

This option displays the file systems that are on your system and lets you browse these filesystems for applications or drivers that are executable. Executable files end with the .efi extension. You can also select remote boot (LAN) options that have been configured on the network.To restore the def...

Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(VtUtf8) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(PcAnsi) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * ...

Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100) * Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(VtUtf8) * Indicates a currently selected device.• Each option is identified with an EFI Device path. Not all options will be available, ...

Index Symbols 24-DIMM memory carrier assembly, 69, 210 (see memory) (see also memory)block diagram, 31load order, 210removing, 204replacing, 205slot IDs, 164, 211 8 Internal Port SAS HBA controller, 96, 2838-DIMM memory carrier assembly, 68, 209 (see memory) (see also memory)block diagram, 30load or...