HP R5500 - Manual

Component identification 8 UPS front panel LED indicators The front panel is shown with the bezel removed. Item LED description 1 Overload 2 76% to 100% load 3 51% to 75% load (2 ERMs) 4 26% to 50% load (1 ERM) 5 0% to 25% load (0 ERMs) 6 General Alarm 7 On Battery 8 Battery Fault 9 Site Wiring Faul...

Component identification 9 UPS rear panel Item Description 1 REPO port 2 Ground bonding screw 3 Communications port/option slot 4 Load segment 1 circuit breaker (controls the C19 and C13 receptacles, but does not control the large output receptacle) 5 Load segment 1 (two IEC-320-C19 receptacles, two...

Component identification 10 • The REPO feature immediately powers down protected devices and does not utilize the orderly shutdown procedure initiated by power management software. • The REPO feature shuts down UPS units operating under either utility or battery power. NOTE: If the UPS was operating...

Installation 11 Installation Precautions Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels ...

Installation 12 The following items are supplied with the rack: • Screws • Hex nuts • Cage nuts • Cage nut-fitting tool Selecting a site WARNING: To prevent fire or electric shock, install the unit in a temperature- and humidity- controlled indoor environment, free of conductive contaminants. When s...

Installation 15 5. Tighten the hex nuts. Preparing the rails for integrated shipping If the unit is to be shipped in an HP 9000 or 10000 series rack: 1. Remove the hex nuts, flat washers, and lock washers from the mounting rail. 2. Install the rail reinforcement plates and tighten using the hex nuts...

Installation 17 Removing the UPS battery bracket Installing the batteries WARNING: To prevent personal injury, prepare the area and observe all materials-handling procedures when transporting a battery module. Battery modules weigh 20 kg (44 lb).

Installation 18 Replacing the UPS battery bracket Attaching the UPS front bezel

Installation 19 Switching on the UPS battery circuit breaker Connecting the serial communications port CAUTION: Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer. CAUTION: Using a USB to serial converter cable will damage the UPS. IMP...

Installation 20 Connecting the REPO port WARNING: The pins on the REPO port are polarity sensitive. Be sure to verify polarity while connecting the REPO port. WARNING: To meet the requirements stated in NEC (NFPA 70) Articles 645-10 and 645-11, a UPS installed in a computer equipment room must be co...

Installation 21 Separate wire pairs are attached to a single, normally-open contact in a parallel connection. HP recommends using different colors for the positive and negative wires. If a connector becomes disconnected and is reconnected with reversed polarity, a REPO is initiated. To avoid REPO po...

Installation 22 The ground bonding cable is not included. Connecting the UPS to utility power WARNING: To prevent injury from electric shock or damage to the equipment: • Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the equipment and is easily accessibl...

Installation 23 To provide additional receptacles: • Plug a PDU or other device into the high current, large output receptacle. The large output receptacle is part of load segment 1 and can be turned off and on using power management software (on page 31 ). • Plug an extension bar into any IEC-320-C...

Installation 24 IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: • 80 percent of their capacity within 3 hours • 100 percent of their capacity within 48 hours Starting power to the load Start power to the load by placing the UPS...

Installation 25 Attaching the ERM front bezel Switching off the ERM circuit breaker WARNING: To prevent personal injury from electric shock or damage to the equipment, verify that the circuit breaker is in the Off position.

Installation 26 Connecting the ERM to the UPS NOTE: To install a second ERM, plug the cable from the second ERM into the socket at the rear of the first ERM. Up to two ERM units can be connected. Switching on the ERM circuit breaker Charging the ERM batteries Connect the UPS to a grounded utility po...

UPS operations 27 UPS operations Modes of operation The UPS has four modes of operation: • Standby mode (on page 27 ) • Operate mode (on page 27 ) • Configure mode (on page 28 ) • Auto-Bypass mode (on page 28 ) Standby mode In Standby mode: • No power is available at the UPS output receptacles. • Th...

UPS operations 28 NOTE: • If the UPS is using battery power (no utility power is present and the Utility LED is red), press and hold the On button until the audible alarm sounds. • If the UPS is off (no LEDs are illuminated), press the On button to start the UPS on battery power. For the location of...

UPS operations 29 Available settings Parameter Associated LED Explanation (when LED is illuminated) 230 Nom Battery Fault (red) Nominal utility voltage level is set to 230 VAC (factory default for 326529-B31) 240 Nom Site Wiring Fault (red) Nominal utility voltage level is set to 240 VAC Wiring Faul...

UPS operations 30 Silencing an audible alarm To silence an alarm, press the Test/Alarm Reset button (" UPS front panel controls " on page 7 ). IMPORTANT: • Although the audible alarm silences, the condition that caused the alarm to sound may still exist. • If a utility power failure caused t...

Power management 31 Power management Power management software HP Power Manager software ensures maximum power reliability of computer systems through comprehensive control of UPSs. The easy-to-use browser interface enables novice users to configure and manage power protection settings. To download ...

Maintenance 32 Maintenance Removing the UPS front bezel Removing the ERM front bezel

Maintenance 33 Replacing the UPS electronics module This component is hot-swappable and can be replaced without powering down the UPS. 1. (optional) To replace the component with the UPS powered down, refer to "Powering down the UPS (on page 30 )." 2. Disconnect the communications cable from...

Maintenance 34 7. Replace the screw. 8. Replace the option card. 9. Reconnect the external cable to the card. 10. Verify that the UPS is configured to the proper voltage and number of attached ERMs. See "Configuring the UPS (on page 28 )." 11. Replace the front bezel. Replacing the UPS optio...

Maintenance 35 To replace the component, reverse the removal procedure. NOTE: Replacing the option card might require power management software to be restarted or reconfigured. Replacing the batteries To replace the batteries: 1. Read and observe the requirements in "Important battery safety inf...

Maintenance 36 CAUTION: Because of the short shelf life of the batteries, avoid storing a battery spare as a backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented. a. Connect the UPS to utility power. b. All...

Maintenance 37 Replacing the UPS To remove the UPS: 1. Power down all attached load devices. 2. Power down the UPS (" Powering down the UPS " on page 30 ). 3. Switch the circuit breaker for any attached ERMs to the Off (down) position. 4. Switch the battery circuit breaker for the UPS to the...

Maintenance 38 3. Unplug the ERM from a second connected ERM. 4. Remove the front bezel (" Removing the ERM front bezel " on page 32 ) on the ERM that is being replaced. 5. Remove the screws securing the ERM to the rack. 6. Remove the ERM from the rack. To replace the component, reverse the ...

Troubleshooting 39 Troubleshooting LED and audible alarm troubleshooting General Alarm LED On Battery LED Battery Fault LED Site Wiring Fault LED Utility LED Overload LED Audible alarm Can alarm be silenced (" Silencing an audible alarm " on page 30 )? Condition Off Off Off Off Green Off No ...

Troubleshooting 40 Red Off Off Off Off Off On— Continuous Yes Battery condition (on page 40 ) Flashing red Off Off Off Flashing green Off On— Continuous Yes REPO condition (on page 42 ) Off Off Off Red Off Off On—1 beep every 5 seconds Yes Site wiring condition (on page 42 ) Flashing red Off Off Off...

Troubleshooting 41 b. Remove one or more load devices to reduce the power requirements. c. Wait at least 5 seconds and restart the UPS. d. If the condition persists, verify that the load devices are not defective. 4. Allow the UPS to cool: a. Power down the UPS (" Powering down the UPS " on ...

Troubleshooting 42 Overload condition All the load LEDs are illuminated. Action : 1. Power down the UPS (" Powering down the UPS " on page 30 ). 2. Remove one or more load devices to reduce the power requirements. 3. Wait at least 5 seconds and restart the UPS. 4. If the condition persists, ...

Troubleshooting 43 UPS frequently switches between utility and battery power Action : 1. Check the input voltage and reconfigure the UPS (" Configuring the UPS " on page 28 ). 2. Contact a qualified electrician to verify that the utility power is suitable for the UPS. UPS is in Auto-Bypass m...

Specifications 44 Specifications UPS physical specifications Parameter Value Height 13.03 cm (5.13 in) Depth 66.04 cm (26 in) Width 44.15 cm (17.38 in) Weight 68 kg (150 lb) ERM physical specifications Parameter Value Height 13.03 cm (5.13 in) Depth 63.83 cm (25.13 in) Width 44.45 cm (17.50 in) Weig...

Specifications 45 UPS model Load segment Circuit breaker Output receptacles Maximum current 2 x IEC-320-C13 10 A per receptacle 1 x L6-30R Up to full UPS power rating 2 15 A¹ 2 x IEC-320-C19 15 A per receptacle² 2 x IEC-320-C13 10 A per receptacle R5500 INTL 1 15 A¹ 2 x IEC-320-C19 15 A per receptac...

Specifications 46 Output tolerance specifications Source of power Regulation Utility power (nominal range) -10% to +6% of nominal output voltage rating (within the guidelines of the Computer Business Equipment Manufacturers Association) Battery power ±5% of nominal output voltage rating Output featu...

Specifications 47 Load, W (percent) Estimated battery runtime (minutes) Runtime with one ERM (minutes) Runtime with two ERMs (minutes) 50 15 49 85 80 7 25 48 100 5 19 36 Environmental specifications Feature Specification Operating temperature 10°C to 40°C (50°F to 104°F); UL-tested at 25°C (77°F) No...

Spares 48 Spares Ordering spares To order a spare, visit the HP website ( http://h61003.www6.hp.com ). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item Description Spare part number 1 X-slot serial card 419180-001 2 Mounting rail 419181-001 ...

Spares 49 Item Description Spare part number 8 Computer interface cable 397642-001 9 Extension bars and mounting hardware 419595-001* 10 UPS unit NA/JPN 407415-D71* UPS unit INTL 407416-B31* 11 ERM unit 407439-001* 12 10 A jumper cord 142258-006* * not shown Hardware options For information on the s...

Technical support 50 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error mess...

Warranty information 51 Warranty information Limited warranty To back up the wide range of features offered with the UPS, a 3-year limited warranty is provided. $250,000 Computer Load Protection Guarantee In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by...

Regulatory compliance notices 52 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pro...

Regulatory compliance notices 53 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful inter...

Regulatory compliance notices 54 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouil...

Regulatory compliance notices 55 Japanese notice BSMI notice Battery replacement notice WARNING: Power products contain sealed lead-acid battery modules. A risk of fire and burns exists if the battery is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the ba...

Regulatory compliance notices 56 Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiw...

Electrostatic discharge 57 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boar...

Acronyms and abbreviations 58 Acronyms and abbreviations ERM extended runtime module LED light-emitting diode NEC National Electrical Code NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association PDU power distribution unit PFC power factor corrected REPO remote e...

Index 59 A alarm cannot be silenced 39 alarm conditions 39 alarms, silencing 30 alarms, troubleshooting 39 authorized reseller 50 Auto-Bypass mode 28, 43 B backup time, insufficient 42 batteries, care and storage 35 batteries, charging 23, 26 batteries, insufficient warning when low 41 batteries, re...