Page 3 - User Guide
Page 5 - Conventions used in this guide
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to...
Page 7 - Table of contents
Table of contents 1 Product basics ................................................................................................................................................ 1 Product comparison ......................................................................................................
Page 15 - Product basics
1 Product basics ● Product comparison ● Environmental features ● Accessibility features ● Product views ENWW 1
Page 18 - Product views; Product front view
Product views Product front view 1 4 3 2 5 6 7 8 1 Document feeder 2 Scanner 3 Output bin 4 Power button 5 Main-input tray 6 Front cover (provides access to the imaging drum) 7 Print cartridge door (provides access to the print cartridges) 8 Control panel 4 Chapter 1 Product basics ENWW
Page 19 - Product back view; Serial number and model number location
Product back view 2 3 4 5 1 1 Security slot 2 Rear jam-access door 3 USB port 4 HP internal network port (network models only) 5 Power receptacle Serial number and model number location The label that contains the product and serial numbers is on the inside of the front cover. ENWW Product views 5
Page 20 - Control panel layout
Control panel layout 1 3 11 10 8 9 7 6 5 4 16 15 14 13 12 2 1 Control panel display : The display provides information about the product. Use the menus on the display to establish product settings. 2 Toner level gauges. These gauges indicate the estimated amount of toner left in each cartridge. 3 Re...
Page 21 - Control panel menus
2 Control panel menus ● Setup menu ● Function specific menus ENWW 7
Page 22 - Reports menu
Setup menu To open this menu, press the Setup button. The following sub menus are available: ● Reports ● System Setup ● Service ● Network Setup Reports menu First level Demo Page Menu Structure Config Report Supplies Status Network Summary (network models only) Usage Page PCL Font List PS Font List ...
Page 24 - Service menu
First level Second level Third level Values Supply Settings Black Cartridge Very Low Setting Stop Prompt Continue * Low Threshold (Range of 1-100) Color Cartridges Very Low Setting Stop Prompt Continue Print Black * Low Threshold Cyan (Range of 1-100) Magenta (Range of 1-100) Yellow (Range of 1-100)...
Page 26 - Function specific menus; Copy Menu
Function specific menus The product features a function-specific menu for copying. To open this menu, press the Copy Menu button on the control panel. Copy Menu In the following table, items that have an asterisk (*) indicate the factory default setting. First level Second level Values # of copies (...
Page 29 - Software for Windows
3 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● Select the correct printer driver for Windows ● Change print job settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows ● Software...
Page 32 - Change print job settings
Change print job settings Tool for changing the settings Method for changing thesettings Duration of changes Hierarchy of changes Software program settings On the File menu in the softwareprogram, click Page Setup or asimilar command. These settings are in effect forthe current print job only. Setti...
Page 33 - Change printer-driver settings for Windows; Change the default settings for all print jobs
Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed 1. On the File menu in the software program, click Print . 2. Select the driver, and then click Properties or Preferences . The steps can vary; this procedure is most common. Change...
Page 34 - Remove software for Windows; Supported utilities for Windows; Other Windows components and utilities
Remove software for Windows Windows XP 1. Click Start , and then click Programs . 2. Click HP , and then click the product name. 3. Click Uninstall , and then follow the onscreen instructions to remove the software. Windows Vista and Windows 7 1. Click Start , and then click All Programs . 2. Click ...
Page 35 - Software for other operating systems
Software for other operating systems OS Software UNIX For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. Linux For information, go to www.hp.com/go/linuxprinting . ENWW Software for other operating systems 21
Page 37 - Use the product with Mac
4 Use the product with Mac ● Software for Mac ● Print with Mac ● Scan with Mac ● Solve problems with Mac ENWW 23
Page 38 - Supported operating systems for Mac
Software for Mac Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5 and 10.6 NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For Mac OS X 10.6, Intel Core Processor Macs are supported. Supported printer ...
Page 39 - Install software for Mac computers on a wired network; Install software for Mac computers on a wireless network
Install software for Mac computers on a wired network Configure the IP address The product IP address can be set manually, or it can be configured automatically via DHCP, BootP,or AutoIP. Manual configuration Only the IPv4 protocol can be configured manually. 1. On the control panel, press the Setup...
Page 40 - Remove software from Mac operating systems
Connect the product to a wireless network using WPS If your wireless router supports Wi-Fi Protected Setup (WPS), this is the simplest way to set up theproduct on a wireless network. 1. Press the WPS button on your wireless router. 2. Press and hold the Wireless button on the product control panel f...
Page 41 - Change printer-driver settings for Mac
NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box : Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here might overridesettings changed anywhere else. ...
Page 42 - Software for Mac computers; Supported utilities for Mac (network models only)
Software for Mac computers Supported utilities for Mac (network models only) HP Utility for Mac Use the HP Utility to set up product features that are not available in the printer driver. You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connectedto a TCP/IP-b...
Page 43 - Print with Mac; Cancel a print job with Mac; Resize documents or print on a custom paper size with Mac
Print with Mac Cancel a print job with Mac 1. If the print job is currently printing, cancel it by pressing the Cancel button on the productcontrol panel. NOTE: Pressing the Cancel button clears the job that the product is currently processing. If more than one print job is waiting, pressing the Can...
Page 44 - Print a cover page with Mac
Create a printing preset 1. On the File menu, click the Print option. 2. Select the driver. 3. Select the print settings that you want to save for reuse. 4. In the Presets menu, click the Save As... option, and type a name for the preset. 5. Click the OK button. Use printing presets 1. On the File m...
Page 45 - Set the color options with Mac
Print multiple pages on one sheet of paper with Mac 1. On the File menu, click the Print option. 2. Select the driver. 3. Open the Layout menu. 4. From the Pages per Sheet menu, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. In the Layout Direction area, s...
Page 46 - Use the Services menu with Mac
3. Open the Color Options menu or the Color/Quality Options menu. 4. Open the Advanced menu, or select the appropriate tab. 5. Adjust the individual settings for text, graphics, and photographs. Use the Services menu with Mac If the product is connected to a network, use the Services menu to obtain ...
Page 47 - Scan with Mac
Scan with Mac Use the HP Scan software to scan images to a Mac computer. 1. Load the document onto the scanner glass or into the document feeder. 2. Open the Applications folder, and then click Hewlett-Packard . Double-click HP Scan . 3. Open the HP Scan menu and click Preferences . From the Scanner...
Page 48 - Solve problems with Mac
Solve problems with Mac For information about solving problems with a Mac, see Solve common Mac problems on page 166 . 34 Chapter 4 Use the product with Mac ENWW
Page 49 - Connect the product
5 Connect the product ● Supported network operating systems (network models only) ● Use HP Smart Install to connect to a computer, a wired network, or a wireless network ● Connect with USB by using the software CD-ROM ● Connect to a network by using the software CD-ROM (network models only) ENWW 35
Page 50 - Supported network operating systems (network models; Printer sharing disclaimer
Supported network operating systems (network models only) The product supports the following operating systems for wireless printing: ● Windows 7 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows Server 2003 (32-bit, Service Pack 3) ● Windows Ser...
Page 52 - Connect with USB by using the software CD-ROM
Connect with USB by using the software CD-ROM CAUTION: Do not connect the USB cable until the installation software prompts you to connect it. This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends usinga cable that is no longer than 2 m (6.5 ft). 1. Quit all open pr...
Page 53 - Connect to a network by using the software CD-ROM; Supported network protocols
Connect to a network by using the software CD-ROM (network models only) The product can connect to wired or wireless networks. NOTE: You cannot connect to a wired and wireless network simultaneously. Wired connections take precedence. Supported network protocols Network models support the TCP/IP pro...
Page 54 - Install the software; Install the product on a wireless network; Connect the product to a wireless network using WPS
Automatic configuration 1. On the control panel, press the Setup button. 2. Use the arrow buttons to select Network Setup , and then press the OK button. 3. Use the arrow buttons to select TCP/IP Config , and then press the OK button. 4. Use the arrow buttons to select Automatic , and then press the...
Page 55 - Connect the product to a wireless network using a USB cable; Disconnect from the wireless network
NOTE: If this method is not successful, try using the wireless network setup using the USB cable method. Connect the product to a wireless network using a USB cable If your wireless router does not support WiFi-Protected Setup (WPS), use this method to set up theproduct on a wireless network. Using ...
Page 56 - Reduce interference on a wireless network
Reduce interference on a wireless network The following tips can reduce interference in a wireless network: ● Keep the wireless devices away from large metal objects, such as filing cabinets, and otherelectromagnetic devices, such as microwaves and cordless telephones. These objects candisrupt radio...
Page 57 - Advanced wireless setup
Advanced wireless setup Wireless communication modes You can use one of two wireless communication modes: infrastructure or ad-hoc. Infrastructure wirelessnetwork (recommended) The product communicates with other devices on the network through a wireless router. Ad-hoc wireless network The product c...
Page 59 - Configure the network product; View or change network settings
Configure the network product View or change network settings Use the HP Device Toolbox to view or change IP configuration settings. 1. Print a configuration page, and locate the IP address. ● If you are using IPv4, the IP address contains only digits. It has this format: xxx.xxx.xxx.xxx ● If you ar...
Page 61 - Paper and print media
6 Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size ● Supported paper sizes ● Supported paper types ● Load paper trays ENWW 47
Page 62 - Special paper guidelines
Understand paper use This product supports a variety of paper and other print media in accordance with the guidelines inthis user guide. Paper or print media that does not meet these guidelines might cause poor printquality, increased jams, and premature wear on the product. For best results, use on...
Page 65 - Supported paper sizes
Supported paper sizes This product supports various paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Letter 216 x 279 mm (8...
Page 67 - Supported paper types
Supported paper types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ LJColorMFPM175 . ● Everyday ◦ Plain ◦ Light ◦ Bond ◦ Recycled ● Presentation ◦ Matte paper ◦ Glossy paper ◦ Heavy paper ◦ Heavy glossy paper ● Brochure ◦ Matte paper ◦ Glossy pa...
Page 69 - Load paper trays; Load the input tray
Load paper trays Load the input tray NOTE: When you add new paper make sure that you remove all of the paper from the input tray and straighten the stack of new paper. Do not fan the paper. This reduces jams by preventingmultiple sheets of paper from feeding through the product at one time. NOTE: Wh...
Page 71 - Print cartridges and imaging drum
7 Print cartridges and imaging drum ● Print cartridge and imaging drum features ● Supplies views ● Manage print cartridges and the imaging drum ● Solve problems with print cartridges or the imaging drum ENWW 57
Page 73 - Supplies views; Print cartridge views; Imaging drum views
Supplies views Print cartridge views 1 2 1 Print cartridge memory tag Imaging drum views 1 1 Imaging drum memory tag ENWW Supplies views 59
Page 74 - Manage print cartridges and the imaging drum; Change settings for print cartridges or the imaging drum; Change the Very Low settings from the control panel
Manage print cartridges and the imaging drum Correctly using, storing, and monitoring the print cartridge and imaging drum can help ensure high-quality print output. Change settings for print cartridges or the imaging drum Print when a print cartridge or imaging drum is at estimated end of life <...
Page 75 - Replacement instructions; Replace the print cartridges
Replacement instructions Replace the print cartridges When a print cartridge approaches the estimated end of its useful life, you can continue printing withthe current print cartridge until it no longer yields acceptable print quality. Once an HP print cartridge has reached “very low’, the HP Premiu...
Page 78 - Replace the imaging drum
Replace the imaging drum NOTE: The imaging drum installed in this product is covered by the product warranty. Replacement imaging drums have a one-year limited warranty from the date of installation. The imaging druminstallation date displays on the supplies status page. The HP Premium Protection Wa...
Page 83 - Solve problems with print cartridges or the imaging drum; Check the print cartridges and imaging drum
Solve problems with print cartridges or the imaging drum Check the print cartridges and imaging drum Check each print cartridge, and replace it if necessary, if you are having any of the followingproblems: ● The printing is too light or seems faded in areas. ● Printed pages have small unprinted area...
Page 84 - Inspect the print cartridges and imaging drum for damage
Inspect the print cartridges and imaging drum for damage 1. Remove the print cartridge from the product, and examine for damage. 2. If the print cartridge does not appear to be damaged, rock the print cartridge gently several timesand reinstall it. Print a few pages to see if the problem is resolved...
Page 86 - Interpret the print quality page
Interpret the print quality page 1. On the product control panel, press the Setup button. 2. Use the arrow buttons to select the Reports menu, and then press the OK button. 3. Use the arrow buttons to select the Print Quality item, and then press the OK button. This page contains five bands of color...
Page 91 - Print tasks
8 Print tasks ● Cancel a print job ● Basic print tasks with Windows ● Additional print tasks with Windows ENWW 77
Page 93 - Basic print tasks with Windows; Open the printer driver with Windows
Basic print tasks with Windows The methods to open the print dialog from software programs can vary. The procedures that followinclude a typical method. Some software programs do not have a File menu. See the documentation for your software program to learn how to open the print dialog. Open the pri...
Page 94 - Use a printing shortcut with Windows
Change the number of print copies with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then select the number of copies. Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1. On the File menu in the software program, c...
Page 95 - Create printing shortcuts
3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts 1. On the File menu in the software program, click Print . ENWW Ba...
Page 97 - Improve print quality with Windows; Select the page size with Windows
5. Select the print options for the new shortcut. NOTE: You can select the print options on this tab or on any other tab in the printer driver. After selecting options on other tabs, return to the Printing Shortcuts tab before continuing with the next step. 6. Click the Save As button. 7. Type a nam...
Page 98 - Print on both sides (duplex) with Windows; Manually print on both sides (duplex) with Windows
3. Click the Paper/Quality tab. 4. Select a size from the Size is drop-down list. Select a custom page size with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the...
Page 100 - Print multiple pages per sheet with Windows
5. Select the Print on Both Sides (Manually) check box. Click the OK button to print the first side of the job. 6. Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it with the printed-side facing down in the input tray. 7. At the computer, click the Conti...
Page 102 - Select page orientation with Windows
4. Select the number of pages per sheet from the Pages Per Sheet drop-down list. 5. Select the correct Print Page Borders , Page Order , and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print . 88 Chapter 8 Print tasks ENWW
Page 104 - Set color options with Windows
Set color options with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab. 4. In the Color Options area, click the Manual option, and then click the Settings button. 5. Adjust the gener...
Page 105 - Additional print tasks with Windows; Print colored text as black with Windows
Additional print tasks with Windows Print colored text as black with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Print all Text as Black check box. Click th...
Page 106 - Print on preprinted letterhead or forms with Windows
Print on preprinted letterhead or forms with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 92 Chapter 8 Print tasks ENWW
Page 108 - Print on special paper, labels, or transparencies
Print on special paper, labels, or transparencies 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 94 Chapter 8 Print tasks ENWW
Page 110 - Print the first or last page on different paper with Windows
Print the first or last page on different paper with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 96 Chapter 8 Print tasks ENWW
Page 111 - Scale a document to fit page size
3. Click the Paper/Quality tab. 4. Click the Use different paper check box, and then select the necessary settings for the front cover, other pages, and back cover. Scale a document to fit page size 1. On the File menu in the software program, click Print . ENWW Additional print tasks with Windows 9...
Page 116 - Change the color theme for a print job
Adjust color Manage color by changing the settings on the Color tab in the printer driver. Change the color theme for a print job 1. On the File menu in the software program, click Print . 2. Click Properties or Preferences . 3. Click the Color tab. 4. Select a color theme from the Color Themes drop...
Page 119 - Use the HP EasyColor option for Windows
Use the HP EasyColor option for Windows If you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automatically improves mixed-content documents that are printed from Microsoft Office programs. This technologyscans documents and automatically adjusts photographic images i...
Page 120 - Match colors
Match colors For most users, the best method for matching colors is to print sRGB colors. The process of matching printer output color to your computer screen is complex, because printersand computer monitors use different methods of producing color. Monitors display colors by using light pixels tha...
Page 122 - Use copy functions; Multiple copies
Use copy functions One-touch copy 1. Load the document onto the scanner glass or into the document feeder. 2. Press the Black or Color button to start copying. Multiple copies 1. Load the document onto the scanner glass or into the document feeder. 2. On the control panel, touch the # Copies button....
Page 123 - Copy a multiple-page original
Copy a multiple-page original 1. Insert the originals into the document feeder face-up, and then adjust the guides until they aresnug against the paper. 2. Press the Black or Color button to start copying. ENWW Use copy functions 109
Page 124 - Copy identification cards
Copy identification cards Use the ID Copy feature to copy both sides of identification cards, or other small-size documents, onto the same side of one sheet of paper. The product prompts you to copy the first side and then toplace the second side on a different area of the scanner glass and copy aga...
Page 126 - Collate a copy job
Collate a copy job 1. Load the document onto the scanner glass or into the document feeder. 2. On the control panel, press the Copy Menu button. 3. Use the arrow buttons to select the Copy Collation menu item, and then press the OK button. Use the arrow buttons to scroll through the options, and the...
Page 127 - Make color or black and white copies; Copy settings; Change copy quality
Make color or black and white copies 1. Load the document onto the scanner glass or into the document feeder. 2. On the control panel, press the Black or Color button to start copying. Copy settings Change copy quality The following copy-quality settings are available: ● Auto Select : Use this setti...
Page 128 - Check the scanner glass for dirt and smudges
2. On the control panel, press the Copy Menu button. 3. Use the arrow buttons to select the Optimize menu, and then press the OK button. 4. Use the arrow buttons to select the correct option, and then press the OK button. 5. Press the Black or Color button to start copying. Check the scanner glass f...
Page 129 - Adjust the lightness or darkness for copies; Define custom copy settings
4. Dry the glass and white plastic with a chamois or a cellulose sponge to prevent spotting. 5. Plug in the product, and then use the power switch to turn on the product. Adjust the lightness or darkness for copies 1. Load the document onto the scanner glass or into the document feeder. 2. On the co...
Page 130 - Set the paper size and type for copying on special paper; Restore copy default settings
Set the paper size and type for copying on special paper 1. On the control panel, press the Copy Menu button. 2. Use the arrow buttons to select the Paper menu item, and then press the OK button. 3. From the list of paper sizes, select the name of the paper size that is in Tray 1, and then press the...
Page 131 - Copy photos
Copy photos NOTE: Copy photos from the scanner glass, not from the document feeder. 1. Place the photo on the scanner glass, picture-side down at the upper left corner of the glass,and close the scanner lid. 2. On the control panel, press the Copy Menu button. 3. Use the arrow buttons to select the ...
Page 132 - Copy mixed size originals
Copy mixed size originals Use the scanner glass to make copies of mixed size originals. NOTE: You can use the document feeder to copy mixed size originals only if the pages share a common dimension. For example, you can combine Letter and Legal size pages because they havethe same width. Stack the p...
Page 136 - Use scan functions; Scan methods; Scan by using other software
Use scan functions Scan methods Perform scan jobs in the following ways. ● Scan from the computer by using HP Scan software ● Scan from TWAIN-compliant or Windows Imaging Application (WIA)-compliant software NOTE: To learn about and use text-recognition software, install the Readiris program from th...
Page 137 - Scan by using optical character recognition (OCR) software; Cancel a scan
Generally, a software program is WIA-compliant if it has a command such as Picture/From Scanner or Camera in the Insert or File menu. If you are unsure whether the program is WIA-compliant, see the software program Help or documentation. Start the scan from within the WIA-compliant program. See the ...
Page 138 - Scan settings; Scanner resolution and color
Scan settings Scanner resolution and color If you are printing a scanned image, and the quality is not what you expected, you might haveselected a resolution or color setting in the scanner software that does not match your needs.Resolution and color affect the following features of scanned images: ...
Page 139 - Resolution and color guidelines
Resolution and color guidelines The following table describes the recommended resolution and color settings for different types ofscan jobs. NOTE: The default resolution is 200 ppi. Intended use Recommended resolution Recommended color settings Fax 150 ppi ● Black and White E-mail 150 ppi ● Black an...
Page 140 - Scan quality
Scan quality Over time, specks of debris might collect on the scanner glass and white plastic backing, which canaffect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch to turn off the product, and then unplug the power cord from t...
Page 141 - 2 Manage and maintain the product
12 Manage and maintain the product ● Print information pages ● Change the product settings from a computer ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Clean the product ● Product updates ENWW 127
Page 142 - Print information pages
Print information pages Information pages reside within the product memory. These pages help diagnose and solve problemswith the product. NOTE: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported ...
Page 144 - Change the product settings from a computer
Change the product settings from a computer NOTE: This tool is available only if you performed a full installation when you installed the product. To change the product settings from a computer, open the HP Device Toolbox. 1. Click the Start button, and then click the Programs item. 2. Click your HP...
Page 145 - Use HP Web Jetadmin software
Tab or section Description System tab Provides the ability to configurethe product from your computer. ● Device Information : Provides basic product and company information. ● Paper Setup : Allows you to change the paper-handling defaults for the product. ● Print Quality : Allows you to change the p...
Page 146 - Product security features; Lock the product
Product security features The product supports security standards and recommended protocols that help you keep the productsecure, protect critical information on your network, and simplify the way you monitor and maintainthe product. For in-depth information about HP's secure imaging and printing so...
Page 147 - Economy settings; Sleep mode
Economy settings Sleep mode The adjustable sleep mode feature reduces power consumption when the product has been inactivefor an extended period. You can set the length of time before the product enters sleep mode. NOTE: This mode does not affect product warm-up time. 1. On the control panel, press ...
Page 148 - Archive print
Archive print Archive print produces output that is less susceptible to toner smearing and dusting. Use archive printto create documents that you want to preserve or archive. 1. On the control panel, press the Setup button. 2. Use the arrow buttons to select the Service menu, and then press the OK b...
Page 149 - Clean the product; Clean the document feeder pickup rollers and separation pad
Clean the product Clean the document feeder pickup rollers and separation pad If the product document feeder experiences paper-handling problems, such as jams or multiple-pagefeeds, clean the document feeder rollers and separation pad. 1. Open the document feeder cover. 2. Use a moist, lint-free clo...
Page 150 - Clean the paper path; Clean the paper path from the product control panel; Clean the exterior; Product updates
Clean the paper path During the printing process, paper, toner, and dust particles can accumulate inside the product. Overtime, this buildup can cause print-quality problems such as toner specks or smearing. This producthas a cleaning mode that can correct and prevent these types of problems. Specks...
Page 151 - 3 Solve problems
13 Solve problems ● Self help ● Solve problems checklist ● Factors that affect product performance ● Restore factory settings ● Interpret control panel messages ● Paper feeds incorrectly or becomes jammed ● Improve print quality ● The product does not print or it prints slowly ● Solve connectivity p...
Page 152 - Self help
Self help In addition to the information in this guide, other sources are available that provide helpfulinformation. HP Help and Learn Center The HP Help and Learn Center and other documentation are on the CD that camewith the product or in the HP Program folder on your computer. The HP Help andLear...
Page 153 - Solve problems checklist; Step 1: Make sure that the product is set up correctly
Solve problems checklist Follow these steps when trying to solve a problem with the product. ● Step 1: Make sure that the product is set up correctly ● Step 2: Check the cabling or wireless connection (network models only) ● Step 3: Check the control panel for error messages ● Step 4: Check the pape...
Page 154 - Step 5: Check the software; Step 6: Test print functionality; Step 7: Test copy functionality
Step 5: Check the software 1. Make sure that the product software is installed correctly. 2. Verify that you have installed the printer driver for this product. Check the program to make surethat you are using the printer driver for this product. Step 6: Test print functionality 1. Print a configura...
Page 156 - Interpret control panel messages; Control panel message types; Control panel messages
Interpret control panel messages The majority of the control-panel messages are intended to guide the user through typical operation.The control-panel messages indicate the status of the current operation, and include a page count onthe second line of the display, if appropriate. When the product is...
Page 162 - Paper feeds incorrectly or becomes jammed; The product does not pick up paper; Prevent paper jams
Paper feeds incorrectly or becomes jammed The product does not pick up paper If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load the tray with the correct size of paper for your job. 3. Make sure the paper guide...
Page 163 - Clear jams; Jam locations
Clear jams When clearing jams, be very careful not to tear jammed paper. If a small piece of paper remains inthe product, it could cause additional jams. NOTE: After removing the jammed paper, open and close a product door to clear the control panel jam message. Jam locations Jams can occur in these...
Page 164 - Clear jams from the document feeder
Clear jams from the document feeder 1. Open the document feeder cover. 2. Lift the document feeder mechanism, and gently pull the jammed paper out. 3. Close the document feeder cover. 150 Chapter 13 Solve problems ENWW
Page 165 - Clear jams from the input tray
Clear jams from the input tray 1. Remove the paper from the input tray. 2. With both hands, grasp the paper, and carefully pull it free from the product. 3. Open and close the print cartridge door to reset the product. ENWW Paper feeds incorrectly or becomes jammed 151
Page 166 - Clear jams from the output bin; Clear jams from the rear door
Clear jams from the output bin CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. With both hands, grasp the paper, and carefully pull it free from the product. Clear jams from the rear doo...
Page 168 - Improve print quality; Use the correct paper type setting in the printer driver; Change the paper type setting for Windows
Improve print quality You can prevent most print-quality problems by following these guidelines. ● Use the correct paper type setting in the printer driver ● Adjust color settings in the printer driver ● Use paper that meets HP specifications ● Print a cleaning page ● Calibrate the product to align ...
Page 169 - Adjust color settings in the printer driver
Adjust color settings in the printer driver Change the color theme for a print job 1. On the File menu in the software program, click Print . 2. Click Properties or Preferences . 3. Click the Color tab. 4. Select a color theme from the Color Themes drop-down list. ● Default (sRGB) : This theme sets ...
Page 170 - Use paper that meets HP specifications
4. Click the Automatic or Manual setting. ● Automatic setting: Select this setting for most color print jobs ● Manual setting: Select this setting to adjust the color settings independent from other settings. NOTE: Changing color settings manually can impact output. HP recommends that only color gra...
Page 171 - Print a cleaning page; Calibrate the product to align the colors
Print a cleaning page Print a cleaning page to remove dust and excess toner from the paper path if you are having any ofthe following problems: ● Specks of toner are on the printed pages. ● Toner is smearing on the printed pages. ● Repeated marks occur on the printed pages. Use the following procedu...
Page 173 - The product does not print or it prints slowly; The product does not print; The product prints slowly
The product does not print or it prints slowly The product does not print If the product does not print at all, try the following solutions. 1. Make sure the product is turned on and that the control panel indicates it is ready. ◦ If the control panel does not indicate the product is ready, turn off...
Page 174 - Solve connectivity problems; Solve direct-connect problems; Poor physical connection; The computer is using the incorrect IP address for the product
Solve connectivity problems Solve direct-connect problems If you have connected the product directly to a computer, check the cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable. ● Verify ...
Page 175 - The computer is unable to communicate with the product; New software programs might be causing compatibility problems
The computer is unable to communicate with the product 1. Test network communication by pinging the network. a. Open a command-line prompt on your computer. For Windows, click Start , click Run , and then type cmd . b. Type ping followed by the IP address for your product. c. If the window displays ...
Page 176 - Solve wireless network problems; Wireless connectivity checklist
Solve wireless network problems Wireless connectivity checklist ● Verify that the network cable is not connected. ● Verify that the product and the wireless router are turned on and have power. Also make surethat the wireless radio in the product is turned on. ● Verify that the service set identifie...
Page 179 - Product software problems with Windows
Product software problems with Windows Problem Solution A printer driver for the product is not visible in the Printer folder ● Restart the computer to restart the spooler process. If the spoolerhas crashed, no printer drivers will appear in the Printers folder. ● Reinstall the product software. NOT...
Page 180 - Solve common Mac problems; The printer driver is not listed in the Print & Fax list; A print job was not sent to the product that you wanted
Solve common Mac problems ● The printer driver is not listed in the Print & Fax list ● The product name does not appear in the product list in the Print & Fax list ● The printer driver does not automatically set up the selected product in the Print & Fax list ● A print job was not sent t...
Page 181 - You are using a generic printer driver when using a USB connection
When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is selected. Software troubleshooting ▲ Make sure that your Mac operating system is Mac OS X 10.5 or later. Hardware troubleshooting 1. Make sure that the product is turned on. 2. Make sure that...
Page 183 - Supplies and accessories
A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 169
Page 184 - Print cartridges
Order parts, accessories, and supplies HP original print cartridge, imaging drum, and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Part numbers The following ...
Page 185 - Service and support
B Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● HP's LaserJet imaging drum limited warranty statement for replacement imaging drums ● Data stored on the print cartridge and imaging drum ● End...
Page 186 - Hewlett-Packard limited warranty statement
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Pro 100 color MFP M175a, M175nw One-year product exchange Imaging drum, CE314A, ships with product One-year product exchange HP warrants to you, the end-user customer, that HP hardware and accessories will...
Page 190 - Data stored on the print cartridge and imaging drum
Data stored on the print cartridge and imaging drum The HP print cartridges and imaging drum used with this product contain a memory chip that assistsin the operation of the product. In addition, this memory chip collects a limited set of information about the usage of the product,which might includ...
Page 191 - End User License Agreement
End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-UserLicense Agreement (“EULA”) is a contract between (a) you (either an individual or the entity yourepresent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product(“Software”...
Page 194 - Repack the product
Repack the product If HP Customer Care determines that your product needs to be returned to HP for repair, follow thesesteps to repack the product before shipping it. CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility. 1. Remove and retain the print cartridge...
Page 195 - Specifications
C Specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications ENWW 181
Page 196 - Power consumption, electrical specifications, and
Physical specifications Table C-1 Physical specifications 1 Specification HP LaserJet Pro 100 color MFP M175 Product weight 15.8 kg (34.8 lb) Product height 337 mm (13.3 in) Product depth 323 mm (12.7 in) Product width 442 mm (17.4 in) 1 Values are based on preliminary data. See www.hp.com/support/L...
Page 197 - Regulatory information
D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity (base models) ● Declaration of conformity (wireless models) ● Safety statements ● Additional statements for wireless products ENWW 183
Page 199 - Environmental product stewardship program
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally soundmanner. This product has been designed with several attributes to minimize impacts on ourenvironment. Ozone production This product gener...
Page 200 - Return and recycling instructions; United States and Puerto Rico
NOTE: Use the return label to return original HP LaserJet print cartridges only. Please do not use this label for HP inkjet cartridges, non-HP cartridges, refilled or remanufactured cartridges or warrantyreturns. For information about recycling your HP inkjet cartridges please go to http://www.hp.co...
Page 205 - Declaration of conformity (wireless models)
Declaration of conformity (wireless models) Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Hewlett-Packard Company DoC#:BOISB-1001-03-rel.1.0 Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Na...
Page 207 - Safety statements; Laser safety; Power cord instructions
Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administrationhas implemented regulations for laser products manufactured since August 1, 1976. Compliance ismandatory for products marketed in the United States. The device is certified as...
Page 208 - Laser statement for Finland
Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Pro 100 color M175a, M175nw, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteenulkopuolelle. Laitteen turvallisuuslu...
Page 209 - Restriction on Hazardous Substances statement (Turkey)
Substances Table (China) Restriction on Hazardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeli ğ ine Uygundur ENWW Safety statements 195
Page 210 - Additional statements for wireless products; FCC compliance statement—United States; Australia statement; European Union regulatory notice
Additional statements for wireless products FCC compliance statement—United States Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential ...
Page 213 - Index
Index Symbols/Numerics 2-sided printing Windows 84 A accessories ordering 169, 170part numbers 170 acoustic specifications 182ad-hoc wireless network configuring 44description 43 altitude specifications 182anticounterfeit supplies 68 B batteries included 187bins, output jams, clearing 152 black and ...