HP M276 - Manual

Product views Product front view 1 Document feeder 2 Scanner 3 Output bin 4 Walk-up USB port 5 Power button 6 Input tray 7 Jam access door 8 Front door 9 Color touchscreen control panel 2 Chapter 1 Product introduction ENWW

Product back view 1 Rear jam-access door 2 Power connection 3 Fax and telephone ports 4 Hi-Speed USB 2.0 port 5 Network port Serial number and model number location The serial number and product model number label is on the back of the product. ENWW Product views 3

Print product reports From the Reports menu, you can print several informative pages about the product. 1. From the Home screen, touch the Setup button. 2. Touch the Reports button. 3. Touch the name of the report that you want to print. Menu item Description Demo Page Prints a page that demonstrate...

Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com . ENWW Printer sharing disclaimer 7

2 Paper tray ● Supported paper sizes ● Supported paper types ● Load the paper input tray ENWW 9

Supported paper types Paper type Dimensions 1 Weight Capacity 2 Paper orientation Paper, including thefollowing types: ● Plain ● Letterhead ● Color ● Preprinted ● Prepunched ● Recycled Minimum: 76 x 127 mm(3 x 5 in) Maximum:216 x 356 mm(8.5 x 14 in) 60 to 90 g/m 2 (16 to 24 lb) Up to 150 sheets of 7...

Load the paper input tray 1. Pull the tray out of the product. 2. Slide open the paper length and width guides. 3. To load Legal-size paper, extend the tray by pressing and holding the extension tab while pulling the front of the tray outward. NOTE: When loaded with Legal-size paper, the tray extend...

3 Print ● Supported printer drivers (Windows) ● Change print-job settings (Windows) ● Change print-job settings (Mac OS X) ● Print tasks for Windows ● Print tasks for Mac OS X ● Additional print tasks (Windows) ● Additional print tasks (Mac OS X) ● Create archival-quality prints ● Color printing ● U...

Change print-job settings (Windows) Priority for changing print-job settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box : Click Page Setup or a ...

Change the product configuration settings 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) : Click Start , and then click Printers and Faxes . Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view) : Click Start , c...

Print tasks for Windows Use a printing shortcut (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. ENWW Print tasks for Windows 21

Print on both sides (duplex) with Windows 1. On the File menu in the software program, click Print . 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. ENWW Print tasks for Windows 25

4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job. 5. Retrieve the printed stack from the output bin, and maintaining the same orientation, place it with the printed-side facing down in the input tray. 6. On the control panel, press the OK...

5. Select the category of paper types that best describes your paper. 6. Select the option for the type of paper you are using, and click the OK button. Print the first or last page on different paper (Windows) 1. From the software program, select the Print option. ENWW Print tasks for Windows 31

Scale a document to fit page size (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, and then select a size from the drop-down list. ENWW Print ...

Print tasks for Mac OS X Use a printing preset (Mac OS X) 1. On the File menu, click the Print option. 2. In the Printer menu, select this product. 3. In the Presets menu, select the printing preset. NOTE: To use printer-driver default settings, select the standard option. Create a printing preset (...

Print multiple pages on one sheet of paper (Mac OS X) 1. On the File menu, click the Print option. 2. In the Printer menu, select this product. 3. Open the Layout menu. 4. From the Pages per Sheet menu, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. In the...

Print a cover page (Mac OS X) 1. On the File menu, click the Print option. 2. In the Printer menu, select this product. 3. Open the Cover Page menu, and then select where to print the cover page. Click either the Before Document button or the After Document button. 4. In the Cover Page Type menu, se...

5. From the Pages menu, select whether to print the watermark on all pages or on the first page only. 6. From the Text menu, select one of the standard messages, or select the Custom option and type a new message in the box. 7. Select options for the remaining settings. Create archival-quality print...

Color printing Use the HP EasyColor option If you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automatically improves mixed-content documents that are printed from Microsoft Office programs. This technology scans documents and automatically adjusts photographic imag...

Change color options (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab. 4. Click the Automatic or Manual setting. ● Automatic setting: Select this setting for most color print jobs. ● Ma...

Manual color options Use manual color options to adjust the Neutral Grays , Halftone , and Edge Control options for text, graphics, and photographs. Table 3-1 Manual color options Setting description Setting options Edge Control The Edge Control setting determines the rendering of edges. Edge contro...

Use HP ePrint 1. To use HP ePrint, you must first enable HP Web Services. a. From the Home screen, touch the Web Services button. b. Touch the Enable Web Services button. Upon enabling Web Services, the product will print an information sheet that includes the printer code and instructions to sign u...

Use AirPrint Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product from an iPad (iOS 4.2), iPhone (3GS or later), or iPod touch (third generation or later) in the following applications: ● Mail ● Photos ● Safari ● Select third-party a...

Make a single copy 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Black or Color button to start copying. 52 Chapter 4 Copy ENWW

Make multiple copies 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the arrows to change the number of copies, or touch the existing number and type the number of copies. 4. Touch the Black or Color button to start co...

Copy a multiple-page original 1. Insert the originals into the document feeder face-up. 2. Adjust the guides until they are snug against the paper. 3. From the Home screen, touch the Copy button. 4. Touch the Black or Color button to start copying. 54 Chapter 4 Copy ENWW

Collate a copy job 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Settings button, and then scroll to and touch the Collation button. Touch the arrow buttons to scroll through the options, and then touch an option...

Reduce or enlarge a copy 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Settings button, and then touch the Reduce/Enlarge button. Touch the arrow buttons to scroll through the options, and then touch an option to...

Make color or black and white copies 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Black or Color button to start copying. ENWW Make color or black and white copies 59

Copy identification cards Use the ID Copy feature to copy both sides of identification cards, or other small-size documents, onto the same side of one sheet of paper. The product prompts you to copy the first side and then to place the second side on a different area of the scanner glass and copy ag...

Optimize copy quality The following copy-quality settings are available: ● Auto Select : Use this setting when you are not concerned about the quality of the copy. This is the default setting. ● Mixed : Use this setting for documents that contain a mixture of text and graphics. ● Text : Use this set...

Adjust the lightness or darkness for copies 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. On the summary screen, touch the arrow buttons to adjust the setting. 4. Touch the Black or Color button to start copying. 62 Chapte...

Adjust the copy image 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Settings button. 4. Scroll to and touch the Image Adjustment button. 5. Touch the name of the setting you want to adjust. ● Lightness : Adjusts ...

Copy in draft mode Using draft mode can use less toner. However, using draft mode can also reduce print quality. HP does not recommend the full-time use of draft mode. If draft mode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins...

Set new default copy settings You can save any combination of copy settings as the default settings to use for every job. 1. From the Home screen, touch the Copy button. 2. Touch the Settings button. 3. Configure the copy settings to meet your preferences, and then scroll to and touch the Set as New...

Restore copy default settings Use this procedure to restore the factory default copy settings. 1. From the Home screen, touch the Copy button. 2. Touch the Settings button. 3. Scroll to and touch the Restore Defaults button. 4. Touch the OK button to restore the defaults. ENWW Restore copy default s...

Scan to a USB flash drive 1. Load the document onto the scanner glass or into the document feeder. 2. Insert a USB flash drive into the port on the front of the product. 3. From the Home screen, touch the Scan button. 4. Touch the Scan to USB Drive screen. 5. Touch the Scan button to scan and save t...

Scan to a network folder Use the product control panel to scan a file to a folder on the network. The product must be connected to a network in order to use this feature. 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Scan button. 3. Touch...

Scan to email Use the product control panel to scan a file directly to an email address. The scanned file is sent to the address as an email message attachment. The product must be connected to a network in order to use this feature. 1. Load the document onto the scanner glass or into the document f...

Scan by using other software The product is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The product works with Windows-based programs that support TWAIN-compliant or WIA-compliant scanning devices and with Macintosh-based programs that support TWAIN-compliant scanning devices. W...

Configure the fax time, date, and header Use the control panel To use the control panel to set the date, time, and header, complete the following steps: 1. From the Home screen, touch the Setup button. 2. Touch the Fax Setup menu. 3. Touch the Basic Setup menu. 4. Scroll to and touch the Time/Date b...

Use the phone book You can store frequently dialed fax numbers (up to 120 entries) either as individual fax numbers or as groups of fax numbers. Use the control panel to create and edit the fax phone book 1. From the Home screen, touch the Fax button. 2. Touch the Fax Menu button. 3. Touch the Phone...

HP Device Toolbox can import contact information from the following software program phone books. ● Microsoft Outlook ● Lotus Notes ● Microsoft Outlook Express ● A phone book previously exported from another HP product's ToolboxFX software. Delete phone book entries You can delete all phone book ent...

d. Touch the Individual Setup button. e. Touch an unassigned number from the list. f. Use the keypad to enter a name for the entry, and then touch the OK button. g. Use the keypad to enter the fax number for the entry, and then touch the OK button. 2. From the Phone Book Setup menu, touch the Group ...

Configure send fax settings Set special dialing symbols and options You can insert pauses into a fax number that you are dialing. Pauses are often needed when dialing internationally or connecting to an outside line. Special symbol Button Description Dialing pause The Redial/Pause button is availabl...

The factory-set default for detect dial tone is On for France and Hungary, and Off for all other countries/regions. 1. From the Home screen, touch the Setup button. 2. Touch the Fax Setup menu. 3. Touch the Advanced Setup menu. 4. Scroll to and touch the Detect Dial Tone button, and then touch the O...

3. Touch the Advanced Setup menu. 4. Scroll to and touch the Redial if No Answer button, and then touch the On button. Set the redial-on-communication-error option If this option is on, the product redials automatically if some sort of communication error occurs. The factory-set default for the redi...

Set the default resolution setting 1. From the Home screen, touch the Setup button. 2. Touch the Fax Setup menu. 3. Touch the Advanced Setup menu. 4. Touch the Fax Resolution button, and then touch one of the options. Cover page templates Several business and personal fax cover-page templates are av...

Configure receive fax settings Set fax forwarding You can set your product to forward incoming faxes to another fax number. When the fax arrives at your product, it is stored in the memory. The product then dials the fax number that you have specified and sends the fax. If the product cannot forward...

Block or unblock fax numbers If you do not want to receive faxes from specific people or businesses, you can block as many as 30 fax numbers by using the control panel. When you block a fax number and someone from that number sends you a fax, the control-panel display indicates that the number is bl...

Type of telephone line Recommended rings-to-answer setting Shared line (receiving both fax and voice calls) with only anattached telephone Five rings or more. Shared line (receiving both fax and voice calls) with anattached answering machine or computer voicemail Two rings more than the answering ma...

Set stamp-received faxes The product prints the sender identification information at the top of each received fax. You can also stamp the incoming fax with your own header information to confirm the date and time that the fax was received. The factory-set default for stamp-received faxes is Off . NO...

Use fax Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product. To continue to use a PC fax program previously installed on the computer, use the modem that is already connected to the computer; it will not function through the pro...

3. Touch the Fax Service menu. 4. Touch the Clear Saved Faxes button. Use fax on a DSL, PBX, or ISDN system HP products are designed specifically for use with traditional analog phone services. They are not designed to work on DSL, PBX, ISDN lines, or VoIP services, but they work with the proper set...

7. The product scans the first page and then prompts you to load another page. If the document has multiple pages, touch the Yes button. Continue this process until you have scanned all the pages. 8. When you have scanned the last page, touch the No button at the prompt. The product sends the fax. F...

Use speed dials and group-dial entries 1. Load the document into the document feeder or onto the scanner glass. 2. From the Home screen, touch the Fax button. 3. On the keypad, touch the fax phone book icon. 4. Touch the name of the individual or group entry that you want to use. 5. Touch the Start ...

Send a fax by dialing from a telephone connected to the fax line Occasionally, you might want to dial a fax number from a telephone that is connected to the same line as the product. For example, if you are sending a fax to a person whose device is in the manual receive mode, you can precede the fax...

1. Load the document into the document feeder. 2. From the Home screen, touch the Fax button. 3. Touch the Fax Menu button. 4. Touch the Send Options button. 5. Touch the Send Fax Later button. 6. Use the keypad to enter the time of day to send the fax. Touch the OK button. 7. Use the keypad to ente...

Print a fax When the product receives a fax transmission, it prints the fax (unless the private-receive feature is enabled) and also stores it automatically to flash memory. When a color toner cartridge becomes very low, the product prints in black only to prevent fax interruptions. To configure the...

Reprint a fax When the Allow Fax Reprint feature is on, the product stores received faxes in memory. The product has about 3.2 MB of storage space, which holds about 250 pages. These faxes are stored continuously. Reprinting them does not clear them from the memory. Turn on the Allow Fax Reprint fea...

Solve fax problems Fax troubleshooting checklist ● Several possible fixes are available. After each recommended action, retry faxing to see if the problem is resolved. ● For best results during fax problem solving, make sure the line from the product is plugged directly into the wall phone port. Dis...

Fax trace report A fax T.30 trace report has information that can help resolve fax transmission problems. If you call HP for help in resolving these problems, print a T.30 trace report before you call. 1. From the Home screen, touch the Setup button. 2. Touch the Service menu. 3. Touch the Fax Servi...

Fax error report printing Use the following instructions to print fax logs and reports: Print all fax reports Use this procedure to print all of the following reports at one time: ● Last Call Report ● Fax Activity Log ● Phone Book Report ● Junk Fax List ● Billing Report (when Billing Codes are turne...

Control panel message Description Recommended action No fax answer. Redial pending. The receiving fax line did not answer. Theproduct attempts to redial after a fewminutes. Allow the product to retry sending the fax. Call the recipient to ensure that the faxmachine is on and ready. Check that you ar...

● Receive a recorded error message from the phone company when trying to send a fax ● Unable to send a fax when a phone is connected to the product An error message displays on the control panel The Communication error. message appears ● Allow the product to retry sending the fax. Re-sending tempora...

The control panel displays a Ready message with no attempt to send the fax ● Check the fax activity log for errors. a. Touch the Fax button, and then touch the Fax Menu button. b. Open the Fax Reports menu. c. Open the Fax Activity Log menu. d. Select the Print Log Now option. ● If a phone is connec...

Receive a recorded error message from the phone company when trying tosend a fax ● Make sure you dial the fax number correctly, and make sure that the phone service is not blocked. For example, some phone services might prevent long distance calling. ● If an outside line requires a prefix, turn on t...

The fax does not respond The fax has a dedicated phone line ● Set the Answer Mode option to the Automatic setting from the control panel. a. From the Home screen, touch the Setup button. b. Open the Fax Setup menu. c. Open the Basic Setup menu. d. Open the Answer Mode menu. e. Select the Automatic s...

● Make sure that the resolution of the sending fax machine is not set to the Photo setting or the Superfine setting. a. From the Home screen, touch the Setup button. b. Open the Fax Setup menu. c. Open the Advanced Setup menu. d. Open the Fax Resolution menu. e. Select the correct setting. ● Cancel ...

Set the Answer Mode option to the Fax/Tel setting to automatically receive faxes. The Fax/ Tel setting automatically detects whether the incoming transmission is a fax or a voice call and routes the call to the appropriate device. A phone line splitter is being used ● If you are using a phone line s...

● Increase the Fax Speed setting. a. Open the Setup Menu menu. b. Open the Fax Setup menu. c. Open the Advanced Setup menu. d. Open the Fax Speed menu. e. Select the correct setting. ● Divide large fax jobs into smaller sections, and then fax them individually. ● Change the fax settings on the contr...

● Check the toner cartridges and replace if necessary. ● Ask the sender to darken the contrast setting on the sending fax machine, and then resend the fax. Fax cuts off or prints on two pages ● Set the Default Paper Size setting. Faxes print on a single size of paper based on the Default Paper Size ...

7 Manage and maintain ● Use the HP Reconfiguration Utility to change the product connection ● Use HP Web Services applications ● Configure IP network settings ● HP Device Toolbox (Windows) ● HP Utility (Mac OS X) ● HP Web Jetadmin ● Product security features ● Economy settings ● Print when a toner c...

Use the HP Reconfiguration Utility to change theproduct connection If you are already using the product and you wish to change the way it is connected, use the HP Reconfiguration Utility to set up the connection. For example, you can reconfigure the product to use a different wireless address, to co...

Configure IP network settings View or change network settings Use the HP Device Toolbox to view or change IP configuration settings. 1. Print a configuration page, and locate the IP address. ● If you are using IPv4, the IP address contains only digits. It has this format: xxx.xxx.xxx.xxx ● If you ar...

3. On the Device Information page, the default product name is in the Device Status field. You can change this name to uniquely identify this product. NOTE: Completing the other fields on this page is optional. 4. Click the Apply button to save the changes. Link speed and duplex settings NOTE: This ...

HP Utility (Mac OS X) Use the HP Utility for Mac OS X to view or change product settings from your computer. This tool opens the HP Embedded Web Server for the product. You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP- based network. Open the HP U...

HP Web Jetadmin HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP devices, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secur...

Economy settings Print with EconoMode This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner sup...

Print when a toner cartridge is at estimated end oflife Supply-related notifications are communicated on the product control panel, Desktop Alerts, software applications, and network alerts. A <Supply> Low message—where <Supply> is the color toner cartridge: The product indicates when a ...

prompt and continue printing. The customer can choose to be prompted in 100 pages, 200 pages, 300 pages, 400 pages, or never. The default setting is to prompt in 100 pages. This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality. ● On...

Replacement instructions Replace the toner cartridges 1. Open the front door. 2. Pull out the toner cartridge drawer. ENWW Replacement instructions 141

Update the firmware HP offers periodic upgrades to the product firmware. You can load the firmware updates manually, or you can set the product to automatically load firmware updates. Manually update the firmware 1. From the Home screen on the control panel, touch the Setup button. 2. Open the follo...

8 Solve problems ● Problem-solving checklist ● Restore the factory-set defaults ● Control panel help system ● Interpret control panel messages ● Paper feeds incorrectly or becomes jammed ● Clear jams ● Improve print quality ● Solve copy quality problems ● Solve scan quality problems ● Solve fax qual...

Problem-solving checklist Follow these steps when trying to solve a problem with the product. ● Step 1: Check that the product power is on ● Step 2: Check the control panel for error messages ● Step 3: Test print functionality ● Step 4: Test copy functionality ● Step 5: Test the fax sending function...

Restore the factory-set defaults 1. From the Home screen, touch the Setup button. 2. Scroll to and touch the Service menu. 3. Scroll to and touch the Restore Defaults button, and then touch the OK button. The product automatically restarts. Control panel help system The product has a built-in Help s...

Interpret control panel messages Control panel message types The control panel messages indicate the current product status or situations that might require action. Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or b...

Device error, press OK Description An internal error occurred. Recommended action Press the OK button to resume the job. Door open Description The product front door is open. Recommended action Close the door. Genuine HP supply installed Description A genuine HP supply was installed. Recommended act...

Install <color> cartridge Description The toner cartridge is either not installed or not correctly installed in the product. Recommended action Install the toner cartridge. Invalid driver Press [OK] Description You are using an incorrect printer driver. Recommended action Select the correct pr...

Load Tray 1, <PLAIN> <SIZE> / Cleaning mode, OK to start Description The product is ready to process the cleaning operation. Recommended action Load Tray 1 with plain paper in the size indicated, and then press the OK button. Magenta Cartridge Low Description The toner cartridge is neari...

Manual Duplex Load Tray 1, Press OK Description The first side of a manual duplex job has printed, and the page needs to be loaded to process the second side. Recommended action Load the page in the indicated tray with the side to be printed face up, and the top of the page away from you, and then p...

Rear door open Description The product rear door is open. Recommended action Close the door. Remove shipping lock from <color> cartridge Description A toner cartridge shipping lock is installed. Recommended action Pull the orange tab to remove the shipping lock from the cartridge. Remove shipp...

Paper feeds incorrectly or becomes jammed The product does not pick up paper If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load the tray with the correct size of paper for your job. 3. Make sure the paper guide...

Clear jams Jam locations Jams can occur in these locations: 1 Document feeder 2 Output bin 3 Rear door 4 Input tray Loose toner might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed. 164 Chapter 8 Solve problems ENWW

Clear jams from the document feeder 1. Turn the product off. 2. Open the document feeder cover. 3. Lift the document feeder roller assembly, and gently pull the jammed paper out. ENWW Clear jams 165

4. Close the document feeder roller assembly, and then close the document feeder cover. 5. Open the scanner lid. If paper is jammed behind the white plastic backing, gently pull it out. Clear jams in the paper input tray CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to r...

Improve print quality Check the paper type setting (Windows) Check the paper type setting if you are having any of the following problems: ● Toner is smearing on the printed pages. ● Repeated marks occur on the printed pages. ● Printed pages are curled. ● Toner flakes off the printed pages. ● Printe...

6. Select a type from the Media-type drop-down list. 7. Click the Print button. Check toner cartridge status If you determine that you need to replace a toner cartridge, print the supplies status page to find the part number for the correct genuine HP toner cartridge. Print the supplies status page ...

Print a cleaning page 1. From the Home screen, touch the Setup button. 2. Touch the Service menu. 3. Touch the Cleaning Page button. 4. Load plain letter or A4 paper when you are prompted. 5. Touch the OK button to begin the cleaning process. The product prints the first side and then prompts you to...

Section Toner cartridge 3 Black 4 Magenta ● If dots or streaks appear in only one of the groups, replace the toner cartridge that correlates with that group. ● If dots appear in more than one group, print a cleaning page. If this does not solve the problem, determine if the dots are always the same ...

Check the paper and printing environment Use paper that meets HP specifications Use different paper if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Specks of toner are on the printed pages. ● Toner is smearing on the printed pages. ● Printed ch...

Adjust color settings in the printer driver Change the color theme for a print job 1. On the File menu in the software program, click Print . 2. Click Properties or Preferences . 3. Click the Color tab. 4. Select a color theme from the Color Themes drop-down list. ● Default (sRGB) : This theme sets ...

4. Click the Automatic or Manual setting. ● Automatic setting: Select this setting for most color print jobs ● Manual setting: Select this setting to adjust the color settings independent from other settings. NOTE: Changing color settings manually can impact output. HP recommends that only color gra...

Solve copy quality problems Check the scanner glass for dirt and smudges Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch t...

3. Touch the name of the setting you want to adjust. ● Lightness : Adjusts the lightness/darkness setting. ● Contrast : Adjusts the contrast between the lightest and darkest areas of the image. ● Sharpen : Adjusts clarity of text characters. ● Background Removal : Adjusts the darkness of the backgro...

Solve scan quality problems Check the scanner glass for dirt and smudges Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch t...

Check the resolution settings The following table describes the recommended resolution and color settings for different types of scan jobs. NOTE: The default resolution is 200 ppi. Intended use Recommended resolution Recommended color settings Fax 150 ppi ● Black and White Email 150 ppi ● Black and ...

Check the image adjustment settings 1. From the Home screen, touch the Copy button. 2. Touch the Settings button, and then scroll to and touch the Image Adjustment button. 3. Touch the name of the setting you want to adjust. ● Lightness : Adjusts the lightness/darkness setting. ● Contrast : Adjusts ...

Solve fax quality problems Check the scanner glass for dirt and smudges Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch to...

You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing to accept the errors in the transmission. Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas, or if you are using a satelli...

2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. 3. Close the document feeder cover. Check the Fit-to-Page setting If the product printed a fax job off the page, turn on the fit-to-page feature from the product control panel. 1. From the Home screen,...

Perform a fax diagnostic test From the product control panel, you can run a diagnostic test that provides information about the product fax settings. 1. From the Home screen, touch the Setup button. 2. Open the following menus ● System Setup ● Self Diagnostics 3. Touch the Run Fax Test button to sta...

The product does not print or it prints slowly The product does not print If the product does not print at all, try the following solutions. 1. Make sure the product is turned on and that the control panel indicates it is ready. ◦ If the control panel does not indicate the product is ready, turn the...

The product prints slowly If the product prints, but it seems slow, try the following solutions. 1. Make sure the computer meets the minimum specifications for this product. For a list of specifications, go to this Web site: www.hp.com/support/ljcolorm276series . 2. When you configure the product to...

Solve walk-up USB printing problems ● The USB Flash Drive menu does not open when you insert the USB accessory ● The file does not print from the USB storage accessory ● The file that you want to print is not listed in the USB Flash Drive menu The USB Flash Drive menu does not open when you insert t...

Solve direct connection problems If you have connected the product directly to a computer, check the cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable. ● Verify that the cable is working...

Solve wired network problems Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page from the product control panel and locate the product IP address that is listed on this page. ● Poor physical connection ● The computer is...

The computer is unable to communicate with the product 1. Test network communication by pinging the network. a. Open a command-line prompt on your computer. For Windows, click Start , click Run , and then type cmd . b. Type ping followed by the IP address for your product. For Mac OS X, open the Net...

Solve wireless network problems NOTE: This section applies to the HP LaserJet Pro 200 color M276nw MFP model only. Wireless connectivity checklist ● Verify that the network cable is not connected. ● Verify that the product and the wireless router are turned on and have power. Also make sure that the...

The wireless network is not functioning 1. Make sure that the network cable is not connected. 2. To verify if the network has lost communication, try connecting other devices to the network. 3. Test network communication by pinging the network. a. Open a command-line prompt on your computer. For Win...

Reduce interference on a wireless network The following tips can reduce interference in a wireless network: ● Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt rad...

Solve product software problems with Windows A printer driver for the product is not visible in the Printer folder 1. Reinstall the product software. NOTE: Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or ...

Solve product software problems with Mac OS X ● The printer driver is not listed in the Print & Fax list ● The product name does not appear in the product list in the Print & Fax list ● The printer driver does not automatically set up the selected product in the Print & Fax list ● A prin...

A print job was not sent to the product that you wanted 1. Open the print queue, and then restart the print job. 2. Another product with the same or similar name might have received your print job. Print a configuration page to check the product name. Verify that the name on the configuration page m...

9 Supplies and accessories ● Order parts, accessories, and supplies ● HP policy on non-HP supplies ● HP anticounterfeit Web site ENWW 211

Index A accessories ordering 211, 212 AirPrint 49 answer mode, setting 87 answering machines, connecting fax settings 88 anticounterfeit supplies 212 applications downloading 130 Apps menu 130 archival-quality printing 42 autoreduction settings, fax 90 B billing codes, fax using 85 bin, output jams,...