Page 3 - Contents; Product Description
Maintenance and Service Guide iii Contents 1 Product Description 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–41.2 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–61.3 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1...
Page 5 - Product Description
Maintenance and Service Guide 1–1 1 Product Description The HP Docking Station and HP Advanced Docking Station provide desktop convenience with full port replication capability in a space-saving design. The easy docking system provides port replication and cable management in one product. The advanc...
Page 7 - HP Compaq nc2400 Notebook PC
Product Description Maintenance and Service Guide 1–3 The HP Docking Station and HP Advanced Docking Station are compatible with the following computer models: ■ HP Compaq nc2400 Notebook PC ■ HP Compaq nc4200 and nc4400 Notebook PCs ■ HP Compaq tc4200 and tc4400 Tablet PCs ■ HP Compaq nc6110, nc612...
Page 10 - External Components
1–6 Maintenance and Service Guide Product Description 1.2 External Components The external components on the top of the docking station are shown in the following illustration and described in Table 1-1. Top Components, Docking Station
Page 15 - Left-Side Components, Advanced Docking Station
Product Description Maintenance and Service Guide 1–11 The external components on the left side of the advanced docking station are shown in the following illustration and described in Table 1-4. Left-Side Components, Advanced Docking Station Table 1-4 Left-Side Components, Advanced Docking Station ...
Page 17 - Right-Side Components, Advanced Docking Station
Product Description Maintenance and Service Guide 1–13 The external components on the right side of the advanced docking station are in the following illustration below and described in Table 1-6. Right-Side Components, Advanced Docking Station Table 1-6 Right-Side Components, Advanced Docking Stati...
Page 18 - Rear Components, Docking Station
1–14 Maintenance and Service Guide Product Description The external components on the rear of the docking station are shown in the following illustration and described in Table 1-7. Rear Components, Docking Station Table 1-7 Rear Components, Docking Station Item Component Description 1 Security cabl...
Page 20 - Rear Components, Advanced Docking Station
1–16 Maintenance and Service Guide Product Description The external components on the rear of the advanced docking station are shown in the following illustration and described in Table 1-8. Rear Components, Advanced Docking Station Table 1-8 Rear Components, Advanced Docking Station Item Component ...
Page 22 - Chapter 5, “Removal and Replacement
1–18 Maintenance and Service Guide Product Description 1.3 Design Overview This section presents a design overview of key parts and features of the HP Docking Station and HP Advanced Docking Station. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Remo...
Page 23 - Troubleshooting; Chapter 5
Maintenance and Service Guide 2–1 2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subasse...
Page 24 - Troubleshooting Checklist; Verify that all required device drivers are installed.; Problems and Solutions; Docking Problems and Solutions
2–2 Maintenance and Service Guide Troubleshooting 2.1 Troubleshooting Checklist When troubleshooting a problem, check the following list for possible solutions before replacing parts: ■ Verify that cables are connected properly to the suspected defective part. ■ Verify that all required device drive...
Page 26 - Undocking Problems and Solutions
2–4 Maintenance and Service Guide Troubleshooting Undocking Problems and Solutions Problem Possible Cause Solution The computer will not disconnect from the docking station. The connectors may be jammed. Press the eject button all the way in. If the computer does not disconnect, repeat this procedur...
Page 27 - External Device Problems and Solutions
Troubleshooting Maintenance and Service Guide 2–5 External Device Problems and Solutions Problem Possible Cause Solution A new device is not recognized as part of the system. The computer may be properly aligned, but is not fully seated or docked in the docking station. Press the eject button all th...
Page 28 - Optical Drive Problems and Solutions
2–6 Maintenance and Service Guide Troubleshooting Optical Drive Problems and Solutions MultiBay II Problems and Solutions Problem Possible Cause Solution The system cannot read the optical disc. The disc is not properly seated in the drive tray. Remove the disc, reseat it in the drive tray, and then...
Page 29 - Illustrated Parts Catalog
Maintenance and Service Guide 3–1 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the docking station serial number and m...
Page 31 - HP Docking Station/HP Advanced Docking Station
Illustrated Parts Catalog Maintenance and Service Guide 3–3 Table 3-1 HP Docking Station/HP Advanced Docking Station Major Components Item Description Spare Part Number 1 HP Docking Station (whole unit replacement) 449720-001 2 HP Advanced Docking Station (whole unit replacement) 449721-001 3 Power ...
Page 33 - Miscellaneous Plastics Kit
Illustrated Parts Catalog Maintenance and Service Guide 3–5 Table 3-2 Miscellaneous Plastics Kit Item Description Spare Part Number Miscellaneous Plastics Kit , includes: 380089-001 1 MultiBay II dummy card 2 ExpressCard slot dummy card 3 Large rubber feet, 5 each 4 Small rubber feet, 2 each 5 Rubbe...
Page 34 - Sequential Part Number Listing
3–6 Maintenance and Service Guide Illustrated Parts Catalog 3.4 Sequential Part Number Listing Table 3-3 Sequential Part Number Listing Spare Part Number Description 246959-001 Power cord for use in the United States 246959-011 Power cord for use in Australia 246959-021 Power cord for use in Europe,...
Page 35 - Removal and Replacement; Magnetic screwdriver; Service Considerations
Maintenance and Service Guide 4–1 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■...
Page 36 - Plastic Parts; Preventing Electrostatic Damage
4–2 Maintenance and Service Guide Removal and Replacement Preliminaries Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and C...
Page 37 - Packaging and Transporting
Removal and Replacement Preliminaries Maintenance and Service Guide 4–3 4.4 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ...
Page 38 - Workstation Precautions; Use the following grounding precautions at workstations:; Grounding Equipment and
4–4 Maintenance and Service Guide Removal and Replacement Preliminaries 4.5 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to Table 4-2, "Static-Shielding Materials" ). ■ Use a wrist stra...
Page 39 - Conductive bins and other assembly or soldering aids.
Removal and Replacement Preliminaries Maintenance and Service Guide 4–5 ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative fl...
Page 40 - Typical Electrostatic Voltage Levels; Static-Shielding Materials
4–6 Maintenance and Service Guide Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-2 lists the shielding protection provided by antistatic bags and floor mats. Table 4-1 Typical Electrostatic Voltag...
Page 41 - This chapter provides removal and replacement procedures.
Maintenance and Service Guide 5–1 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. You must remove up to three screws (for the cable lock) when servicing the docking station. Make note of each screw location during removal and replacement. Refer to Appen...
Page 42 - Preparing the Docking Station; If a computer is connected to the docking station, close the
5–2 Maintenance and Service Guide Removal and Replacement Procedures 5.2 Preparing the Docking Station for Disassembly Perform the following steps before disassembling the docking station: 1. If a computer is connected to the docking station, close the computer. If you close the computer with the po...
Page 44 - Installing the Cable Lock
5–4 Maintenance and Service Guide Removal and Replacement Procedures 5.3 Installing the Cable Lock ✎ Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. The cable lock allows you to secure the docking station and a docked ...
Page 46 - With the lock and key in the unlocked position and the t-bar
5–6 Maintenance and Service Guide Removal and Replacement Procedures 4. With the lock and key in the unlocked position and the t-bar on the back of the lock in the vertical position, insert the lock into the center groove in the cable lock slot in the docking station 1 . 5. Insert the cable into the...
Page 47 - Turn the key counterclockwise to lock
Removal and Replacement Procedures Maintenance and Service Guide 5–7 6. Turn the key counterclockwise to lock 1 . 7. Remove the key from the lock 2 . 8. Reinsert the cable lock bezel onto the docking station 3 . 9. Replace the screws to secure the bezel 4 . Securing the Cable Lock
Page 49 - Specifications; This chapter provides physical and performance specifications.; HP Docking Station Specifications
Maintenance and Service Guide 6–1 6 Specifications This chapter provides physical and performance specifications. Table 6-1 HP Docking Station Specifications Dimensions HeightWidthLength 28.0 cm6.1 cm15.3 cm 11.02 in2.40 in6.02 in Weight 1.02 kg 2.24 lb Temperature Operating Nonoperating 10°C to 35°...
Page 51 - HP Advanced Docking Station Specifications
Specifications Maintenance and Service Guide 6–3 Table 6-2 HP Advanced Docking Station Specifications Dimensions HeightWidthLength 28.0 cm6.1 cm24.3 cm 11.02 in2.40 in9.56 in Weight 1.78 kg 3.93 lb Temperature Operating Nonoperating 10°C to 35°C-10°C to 60°C 50°F to 95°F14°F to 140°F Relative humidi...
Page 53 - Screw Listing
Maintenance and Service Guide A–1 A Screw Listing This appendix provides specification and reference information for the screws used in the HP Docking Station and the HP Advanced Docking Station.
Page 55 - Connector Pin Assignments
Maintenance and Service Guide B–1 B Connector Pin Assignments Table B-1 Audio-In (Microphone) Jack Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in
Page 57 - External Monitor Port
Connector Pin Assignments Maintenance and Service Guide B–3 Table B-3 External Monitor Port Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog...
Page 58 - Keyboard/Mouse Connector
B–4 Maintenance and Service Guide Connector Pin Assignments Table B-4 Keyboard/Mouse Connector Pin Signal Pin Signal 1 Keyboard/mouse DATA 4 +5 VDC 2 Keyboard/mouse DATA 5 Keyboard/mouse CLK 3 Ground 6 Keyboard/mouse CLK
Page 59 - Parallel Port
Connector Pin Assignments Maintenance and Service Guide B–5 Table B-5 Parallel Port Pin Signal Pin Signal 1 Strobe 14 Auto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize printer 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 ...
Page 61 - Serial Port
Connector Pin Assignments Maintenance and Service Guide B–7 Table B-8 Serial Port Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground
Page 62 - Universal Serial Bus Port
B–8 Maintenance and Service Guide Connector Pin Assignments Table B-9 S-Video-Out Jack Pin Signal Pin Signal 1 TV-Ground 5 TV-CD 2 TV-CVBS 6 TV-Ground 3 TV-Ground 7 TV-YD 4 TV-Ground Table B-10 Universal Serial Bus Port Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground
Page 63 - Power Cord Set Requirements; -Conductor Power Cord Set
Maintenance and Service Guide C–1 C Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the docking station permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the docking station meets the requiremen...
Page 64 - General Requirements
C–2 Maintenance and Service Guide Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries or regions. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by a...
Page 65 - Country/Region Specific Requirements; -Conductor Power Cord Set Requirements
Power Cord Set Requirements Maintenance and Service Guide C–3 Country/Region Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 ...
Page 67 - Index; See also
Maintenance and Service Guide Index–1 Index A AC adapter, spare part number 3–3 , 3–6 advanced docking station spare part number 3–3 , 3–6 specifications 6–3 See also docking station audio-in jack location 1–15 , 1–17 pin assignments B–1 audio-out jack location 1–14 , 1–16 pin assignments B–2 B bump...