Page 3 - Getting Started Guide
HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer Getting Started Guide
Page 5 - Contents
EN 1 Contents Printer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Step 1: Preparing a Location for the Printer . . . ....
Page 6 - Printer Information; Configurations
2 EN Printer Information Configurations This printer is available in five configurations, as described below: HP Color LaserJet 8550 The HP Color LaserJet 8550 comes standard with a 100-sheet tray 1, a 500-sheet tray 3, a printer stand, and 32 MB RAM. HP Color LaserJet 8550N The HP Color LaserJet 85...
Page 7 - Printer Information 3
EN Printer Information 3 HP Color LaserJet 8550MFP The HP Color LaserJet 8550MFP comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a duplexer, 64 MB RAM, an HP JetDirect print server (10/100 Base-TX), an internal hard disk, a printer/copy module stand, and a copy module...
Page 8 - Step 1: Preparing a Location for the Printer; Figure 1; This printer requires the following:
4 EN Step 1: Preparing a Location for the Printer Figure 1 A Top View (with optional multi-bin mailbox and tray 4) B Front View (with optional multi-bin mailbox and tray 4) This printer requires the following: z Space around the printer, as shown above z Sturdy, level floor surface z A well-ventilat...
Page 9 - Step 2: Unpacking the Printer 5; Step 2: Unpacking the Printer; CAUTION; The following items are included with the printer:; Note
EN Step 2: Unpacking the Printer 5 Step 2: Unpacking the Printer CAUTION Do not plug the printer into a power source until all shipping material is removed. This may cause damage to the printer. Figure 2 The following items are included with the printer: A Toner cartridges: black, cyan, magenta, and...
Page 10 - To unpack the printer; Remove all external packing tape
6 EN To unpack the printer 1 Remove all external packing tape from the printer. 2 Open the lower left door and push down the green lever on the right side of the fuser. Then, remove the orange shipping notice from the fuser. 3 Open the front door.
Page 12 - came with the printer.; 0 Locate the five guides for the; other four stabilizing legs.
8 EN Note Follow steps 9-12 to attach the five stabilizing legs to the bottom of tray 4. If the five stabilizing legs (which are in addition to the four locking wheels) are already attached, proceed to step 13. 9 Locate the five stabilizing legs that came with the printer. 10 Locate the five guides ...
Page 14 - Step 3: Installing the Cables
10 EN Step 3: Installing the Cables To connect the power cord to a printer with a stand Note Make sure that the printer is off (power button out) before connecting the power cord. 1 Roll the printer to its permanent location, where all four wheels rest on a level floor surface, and stabilize it by p...
Page 18 - Step 4: Connecting the Printer to the Network; To connect to a 10Base-T or 100Base-TX network
14 EN Step 4: Connecting the Printer to the Network If you will connect the computer to the printer with a parallel cable, see “To connect a parallel cable” later in this Step. If the printer was shipped with an optional HP JetDirect 10/100TX internal print server for 10Base-T or 100Base-TX networks...
Page 19 - Step 4: Connecting the Printer to the Network 15; To connect a parallel cable; Squeeze the clips on the micro 36-pin
EN Step 4: Connecting the Printer to the Network 15 To connect a parallel cable To print through the parallel port, the printer requires a 25-pin male/micro 36-pin male (“C-size”) parallel cable that is IEEE-1284 compliant. The cable is not included with the printer. It must be purchased separately....
Page 20 - To replace the overlay; Insert a thumbnail or a thin, rigid; control panel and snap it into place.
16 EN Step 5: Changing the Printer Control Panel Overlay and Language (Optional) Replace the printer control panel overlay with the one included for your language, if applicable. Then configure the printer control panel to show printer messages in your language. To replace the overlay 1 Insert a thu...
Page 21 - Selecting the Display Language; To select the printer control panel language; Figure 3; SELECT LANGUAGE
EN Step 5: Changing the Printer Control Panel Overlay and Language (Optional) 17 Selecting the Display Language Use the printer control panel to set the printer to display printer messages and print configuration pages in a variety of supported languages. To select the printer control panel language...
Page 22 - Step 6: Installing the Consumables; Figure 4
18 EN Step 6: Installing the Consumables Figure 4 The following parts (consumables) are included with the printer: A Imaging Drum B Black Toner Cartridge C Color Toner Cartridges: yellow, magenta, and cyan Figure 5 Install the consumables in the printer in this order: A Imaging Drum B Black Toner Ca...
Page 23 - Step 6: Installing the Consumables 19; To install the imaging drum
EN Step 6: Installing the Consumables 19 To install the imaging drum CAUTION To prevent damage to the printer, do not move the printer after the imaging drum or any of the toner cartridges have been installed. 1 Leave the printer powered on and open the front door of the printer (A). Swing the upper...
Page 26 - cartridge all the way to the right.
22 EN To install the color toner cartridges 1 Turn the printer on (power button in). 2 Press the blue button below the clear door to turn the color toner carousel to the slot marked with a yellow sticker. Note The carousel will not rotate unless the clear door is closed, the imaging drum and black t...
Page 28 - READY
24 EN 9 Close the clear door. Note If the clear door does not close, make sure that the blue lever is all the way to the left and the orange seal was removed. 10 Press the blue button to rotate the carousel to the slot marked with a magenta sticker and repeat steps 3 through 9. 11 Press the blue but...
Page 29 - Step 7: Loading the Input Trays 25; Step 7: Loading the Input Trays; Figure 6; The printer has the following input trays:
EN Step 7: Loading the Input Trays 25 Step 7: Loading the Input Trays Figure 6 The printer has the following input trays: A Tray 1 (multipurpose tray) B Tray 2 (some printer models only) C Tray 3 D Tray 4 (some printer models only) These input trays contain media guides that are preset at the factor...
Page 33 - , move it to the back
EN Step 7: Loading the Input Trays 29 Loading media in the optional tray 4 Note Before loading media into tray 4, verify that the spacers were removed from the tray when “Step 2: Unpacking the Printer” was performed. 1 Firmly grip the handle in the center of the input tray, squeeze the release lever...
Page 35 - Step 8: Configuring Input Trays 31; Step 8: Configuring Input Trays; Tray 1 Auto
EN Step 8: Configuring Input Trays 31 Step 8: Configuring Input Trays When input trays are configured correctly, the printer will print based on media type and size and will automatically use the correct input tray. For example, tray 2 could contain letterhead; tray 3, plain legal-sized paper; and t...
Page 36 - Configuring Media Type and Size; To configure media type and size; PAPER HANDLING MENU
32 EN Configuring Media Type and Size Configuring the media type is beneficial for several reasons: z Configuring the media type prevents printing on the wrong (and possibly more expensive) media. z If a user changes the type of media in an input tray, other users can still print on the correct medi...
Page 37 - Step 9: Printing a Configuration Page; To print a configuration page; INFORMATION MENU; PRINT CONFIG PAGE
EN Step 9: Printing a Configuration Page 33 Step 9: Printing a Configuration Page Use the printer control panel to print a configuration page and verify that the printer was installed correctly. Configuration pages include the following information: z General information about the printer (such as s...
Page 38 - To verify communication with a parallel cable; and press; If you are using a UNIX
34 EN To verify communication with a parallel cable To verify that the printer and computer are set up correctly to communicate with each other, print a directory list. 1 Turn the computer and printer on and wait for the printer to bring itself online (the printer is online when the Ready light on t...
Page 39 - HP JetDirect 10/100TX print server; LOSS OF CARRIER ERROR
EN Step 9: Printing a Configuration Page 35 Communicating with an optional HP JetDirect internal print server If the printer contains an optional HP JetDirect internal print server, and you cannot communicate with the printer over the network, verify the operation of the print server. Check the JetD...
Page 40 - Reinstall the print server.
36 EN 3 Reinstall the print server. 4 Verify that the configuration of the connecting network device (such as a 10/100TX network switch) matches. For example, to set the print server for 100TX Full-duplex operation, the port on the network switch must also be set for 100TX Full-duplex operation. 5 T...
Page 41 - Step 10: Understanding the Software 37; Step 10: Understanding the Software; Structure of the CD-ROMs; Directories on the CDs:
EN Step 10: Understanding the Software 37 Step 10: Understanding the Software CD-ROMs are included with this printer. The CD-ROMs are divided by language. Under each language, the files are divided by operating system. All of the software and components (including the online user guide) that are ava...
Page 42 - Installing the Software; SunOS
38 EN Installing the Software For printers with the optional HP JetDirect internal print server, you might have to set certain network parameters depending upon the network configuration. For most networks, you can configure these parameters from the HP Web JetAdmin software which is available on th...
Page 43 - Accessing the Online User Guide; To access the online user guide from the hard disk
EN Step 10: Understanding the Software 39 Accessing the Online User Guide The online user guide is automatically installed with the Typical install. If you want to install only the online user guide, use the Custom option from the installer. (See Step 11: Windows Network Installation.) The online us...
Page 44 - To access the online user guide from the CD-ROM; Additional Information
40 EN To access the online user guide from the CD-ROM 1 Insert the CD-ROM that corresponds to your language into the CD-ROM drive. 2 If you already have Adobe Acrobat Reader installed on your computer’s hard drive, open Acrobat Reader and then open the online user guide from your CD-ROM drive.-Or-If...
Page 45 - Step 11: Windows Network Installation 41; Step 11: Windows Network Installation; In Microsoft Windows 9x, Windows NT
EN Step 11: Windows Network Installation 41 Step 11: Windows Network Installation In Microsoft Windows 9x, Windows NT ® 4.0, and Windows 2000, the installation software detects both the version of Windows that is in use and the language that is selected in the operating system. The installation soft...
Page 46 - Choose an installation type that fits your needs.
42 EN 7 To install printer software for the language and version of Windows on the computer, click Continue.To install printing software in another language, click Exit and use the Structure of the CD-ROMs section in Step 10: Understanding the Software to find the path for the language you want to i...
Page 47 - Step 11: Windows Network Installation 43; Configuring the Printer on the Network; HP JetDirect Print Server Software Installation Guide.
EN Step 11: Windows Network Installation 43 Configuring the Printer on the Network Before you can use the printer, configure it on the network. HP recommends that you use a printer management utility such as the HP Web JetAdmin software, PCONSOLE, or NWADMIN. Configuring the printer on the network i...
Page 48 - Creating Disk Images with the Windows Installer; Program Manager, select; Run from the File; Type; Click Continue and follow the instructions on the screen.
44 EN Creating Disk Images with the Windows Installer 1 Insert the CD-ROM into the CD-ROM drive. 2 In the Windows 3.1 x Program Manager, select Run from the File menu.- Or -In Windows 9x, NT 4.0, or Windows 2000, click Start then select Run. 3 Type D:\<language>\<OS>\Disk1\Setup.exe on t...
Page 49 - Connecting Network Clients to the Printer
EN Step 11: Windows Network Installation 45 Note Do not install the PCL or PostScript drivers on workstations that connect to Windows NT and Windows 2000 servers when you install other network client software. Clear the PCL and PostScript Driver check boxes in the Components list during the Custom I...
Page 50 - To connect workstations to the print server; Connect the printer drivers to the printer on the proper port.
46 EN To connect workstations to the print server Connect the printer drivers to the printer on the proper port. z In Windows 3.1, double-click Printers in the Control Panel, then select Connect to connect the printer driver to the network. If the network port is not visible in the Ports list, then ...
Page 52 - Step 12: IBM LAN Network Installation; Double-click the Templates Folder in the OS/2 system folder.; Click the port to which the printer is connected.; Click Other printer driver.
48 EN Step 12: IBM LAN Network Installation Distributing the Printer Software to Network Clients Before a client can print to the printer, the printer software must be installed on the clients workstation. Rather than distributing the CD-ROM to each client, disk images of the installation software c...
Page 53 - 0 Select the HP Color LaserJet 8550 driver.; PCL
EN Step 12: IBM LAN Network Installation 49 8 In the Directory field, type: D:\english\OS2\<driver\ (This assumes that the CD-ROM drive is the D drive and that you are installing the English driver.) For <driver> , type: PCL or PS . 9 Click Refresh. Printer drivers appear in the window. 10 ...
Page 54 - Step 13: Macintosh Network Installation; Installing the Macintosh Printer Software; To install printer software for system 7.5 or later; Close the Extensions Manager.
50 EN Step 13: Macintosh Network Installation Installing the Macintosh Printer Software The Macintosh printer driver for this printer supports system version 7.0 or later. For an EtherTalk or LocalTalk network, install the software on each workstation. The installation procedures are the same for an...
Page 55 - Step 13: Macintosh Network Installation 51; To connect to the printer automatically; To configure the printer driver manually
EN Step 13: Macintosh Network Installation 51 Connecting Network Clients to the Printer If you are not using a print spooler or a print queue, follow the directions below to connect the printer drivers to the printer automatically. If you are using a print spooler or if the automatic setup is unsucc...
Page 56 - Configure the printer in one of two ways:
52 EN 4 From the list of printer names along the right side of Chooser, select the name of the printer (even if it is the only one that appears). 5 Click Setup. 6 Click Select PPD. 7 From the list of PPD files, click HP Color LaserJet 8550 Printer. 8 Click Select. 9 Click Configure. 10 Enter the app...
Page 57 - Step 13: Macintosh Network Installation 53
EN Step 13: Macintosh Network Installation 53 Distributing the Printer Software to Network Clients Before a client can print to the printer, the printer software must be installed on the clients workstation. Rather than distributing the CD-ROM to each client, disk images of the installation software...
Page 58 - Troubleshooting Checklist
54 EN Troubleshooting Checklist If the printer does not appear to be functioning correctly, check the following items: Problem or Error Message Solution The printer control panel display is blank. Make sure the printer’s power switch is on. The printer might be in Power Save mode. Press Go . This pr...
Page 59 - Troubleshooting Checklist 55
EN Troubleshooting Checklist 55 For more printer control panel messages and troubleshooting solutions, see the online user guide. Cannot print using a sharing device. Try to isolate the cause of the problem. Test the printer using a cable connected directly from the computer to the printer. Contact ...
Page 61 - Troubleshooting Checklist 57
Page 64 - English
English 8550, 8550N, 8550DN, 8550GN,and 8550MFP Printer *C7096-90923* *C7096-90923* C7096-90923 Getting Started Guide Copyright© 2000Hewlett-Packard CompanyPrinted in USA 04/00 Manual Part No.C7096-90923 ? Printed on at least50% Total Recycled Fiber withat least 10% Post-Consumer Paper