Page 2 - ii; HP Customer Care; HP Customer Care Online; HP Customer Care User Forums
ii HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care — award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! HP Customer...
Page 3 - © Copyright Hewlett-Packard Company and Apple Computer, Inc. 1999
iii Acknowledgments Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, MacOS, PowerBook, Power Macintosh, and QuickDraw are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Notice The information contained in this document is subje...
Page 4 - iv; Table of Contents
iv Chapter 1 Using Your Printer Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Paper Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Basic Printer Maintenan...
Page 6 - vi; Introduction; Thank You For Buying an HP DeskJet Printer!; You will need to buy a USB-to-USB printer cable to connect your
vi Introduction Thank You For Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See “HP Customer Care by Phone” on page 43 for the appropriate telephone number.) 6410020 Black print cartridge Power adapter Printer P...
Page 7 - vii; Special Features of Your HP DeskJet Printer; User’s Guide; Help
vii Introduction Special Features of Your HP DeskJet Printer Your new HP DeskJet printer is equipped with special features: • Stunning photo quality through HP’s Color Layering Technology • Laser-quality black text • Excellent print quality on plain paper • Uncompromising performance with print spee...
Page 8 - Using Your Printer; Buttons and Lights; Power Button and Light – Use the; Warning
1 1 Using Your Printer Buttons and Lights The buttons on the front of your HP DeskJet printer let you turn the printer on and off, or to resume printing. The lights give you visual cues about the state of your printer. The buttons and lights from top to bottom are: Power Button and Light – Use the P...
Page 9 - Paper Trays; IN Tray
2 Using Your Printer 1 Paper Trays IN Tray You place paper and other media types for printing in the IN tray. Pull out this tray for easy loading. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. Be sure to slide all media as far as it will go ...
Page 10 - Basic Printer Maintenance; When cleaning your printer, keep these tips in mind:; use household cleaners or detergent. In the event that a household; Do not; normal when the cradles move back and forth.
3 Using Your Printer 1 Basic Printer Maintenance Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case. To remove smudges, stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. When cleaning yo...
Page 11 - Using Your Printer Software; Choosing Your Printer; and printer software as described on the
4 2 Using Your Printer Software Choosing Your Printer If you haven’t already selected your HP DeskJet as the default printer in the Chooser , you should do so now. To select your printer using a USB connection: 1 Make sure the computer and printer are turned on, and your printer is connected to your...
Page 12 - Desktop Printing; Print; Checking Printer Status; Icon
5 Using Your Printer Software 2 Desktop Printing Desktop printing is useful when you have a number of documents to print at once, or when you have a document that is already formatted for printing on a particular printer. There are two methods to print documents from the desktop. To perform desktop ...
Page 13 - Page Setup - Controlling Page Layout; HP DeskJet 800 Series Page Setup; dialog box. To get to this dialog; File; Paper Size, Scaling, and Page Orientation
6 Using Your Printer Software 2 Page Setup - Controlling Page Layout You control settings such as paper size, scaling, page orientation, and watermarks from the HP DeskJet 800 Series Page Setup dialog box. To get to this dialog box: 1 Open the software program used to create your document. 2 From th...
Page 14 - Print Dialog Box; Buttons
7 Using Your Printer Software 2 Print Dialog Box You control settings such as number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing from the HP DeskJet 800 Series Print dialog box. To get to this dialog box, select Print from your so...
Page 15 - General; You may also choose the following options from the
8 Using Your Printer Software 2 General General is the default panel selected in the Print dialog box menu. This panel lets you select the number of copies you want to print, whether you want to print the entire document or select pages, and whether you want to print from the front of your document ...
Page 16 - Layout; options from this dialog box.
9 Using Your Printer Software 2 Paper Type/Quality Layout This dialog box allows you to specify the number of pages printed on each sheet of paper, or to print a poster by specifying the number of pages printed across and down. You also set Two-Sided Printing options from this dialog box. Print Qual...
Page 17 - Color; HP Color Matching
10 Using Your Printer Software 2 Color Your HP DeskJet 800C Series Printer uses HP’s Color Matching technology to intelligently analyze each element on a page—text, graphics, and photographs—and provide the best color output. HP Color Matching is the default Image setting on the Color panel. While y...
Page 18 - Background Printing; Choose; if you want to continue working while printing takes place. If; Foreground
11 Using Your Printer Software 2 Background Printing Choose Background if you want to continue working while printing takes place. If you choose Foreground printing, printing will be faster, but you won’t be able to work on other tasks until the printing is complete. Choose:• Background to continue ...
Page 19 - HP DeskJet 840C Series
12 Using Your Printer Software 2 The following table describes additional features available when using background printing. To access these features from the desktop, double-click the HP DeskJet 840C Series printer icon. Background Printing Options Instructions Delete a print job • Select the job t...
Page 20 - Printing on Different Types of Paper and Media; I want to print...
13 Using Your Printer Software 2 Printing on Different Types of Paper and Media The HP DeskJet 800C Series printer is designed to encompass so many different types of print media that you’re practically set up as a small print shop. This chapter explains how to use the different printing materials a...
Page 21 - Printing Greeting Cards and Hagaki
14 Using Your Printer Software 2 Printing Greeting Cards and Hagaki I want to print… I should… 1 Slide out both of the paper guides, remove all paper from the IN tray, slide out the IN tray, and flip up the OUT tray. 2 Insert up to 30 cards into the IN tray as far as they will go. 3 Slide the paper ...
Page 22 - Printing Envelopes
15 Using Your Printer Software 2 Printing Envelopes I want to print… I should… Single envelope 1 Slide the envelope, with its flap side on the left and flap facing up, into the OUT tray’s single envelope slot. Push the envelope in until it stops. 2 Choose the print settings that match the type and s...
Page 24 - Printing Cards
17 Using Your Printer Software 2 Printing Cards I want to print… I should… Cards (index, business, and other small media) 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Insert up to 30 cards into the IN tray as far as they will go. 4 Slide the ...
Page 25 - Printing Labels
18 Using Your Printer Software 2 Printing Labels I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the label sheets to separate them, then align the label edges. Insert up to 20 label sheets (label side down). 3 Slide the paper...
Page 26 - Printing Transparencies; HP print settings to choose
19 Using Your Printer Software 2 Printing Transparencies I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the transparency sheets to separate them, then align the edges. 3 Insert a stack of up to 25 transparency sheets, rough ...
Page 27 - Printing Iron-on Transfers
20 Using Your Printer Software 2 Printing Iron-on Transfers I want to print… I should… 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Load the transfer paper transparent (or glossy) side down. 3 Slide the paper guides snugly against the sheets. 4 Make sure the IN tray...
Page 28 - Printing Banners
21 Using Your Printer Software 2 Printing Banners I want to print… I should… 1 Tear off the number of sheets you need (up to 20). 2 Tear off and discard the perforated strips, if any. 3 Slide out the paper guides, and remove all paper from the IN tray. 4 Raise the OUT tray and leave it in the up pos...
Page 29 - Printing Posters
22 Using Your Printer Software 2 Printing Posters I want to print… I should… 1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Make sure the IN tray is pushed in. 4 Choose the print settings that match the type and size of your poster. 5 Print your poster. HP print s...
Page 31 - HP DeskJet Utility Window; models of HP DeskJet 840C Series printers and configurations.
24 Using Your Printer Software 2 HP DeskJet Utility Window The HP DeskJet Utility is located in the Utilities folder on your hard drive’s main directory. The HP DeskJet Utility window has six panels, as shown below: • Select allows you to select the HP DeskJet 840C from the list of printers connecte...
Page 32 - Select Panel; Calibrate
25 Using Your Printer Software 2 Select Panel Use this panel when any of the functions on the Utility window prompt you to select a printer. For example, if you want to calibrate your printer by choosing the Calibrate panel, you will be prompted to first select your printer if it is not already sele...
Page 33 - When buying replacement print cartridges, check the part numbers
26 3 Using and Caring for Your Print Cartridges Print Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. Replacing Pri...
Page 34 - Using and Caring for Your Print Cartridges; To replace a print cartridge:; Keep print cartridges out of the reach of children.; remove the copper strips these are required electrical; Do NOT
27 Using and Caring for Your Print Cartridges 3 To replace a print cartridge: 1 Press the Power Button to turn on the printer. The print cartridges move. 2 Unplug the power cord from the back of the printer. 3 Open the top cover and raise the cradle latch. 4 Lift the print cartridge out of the cradl...
Page 35 - Storing Print Cartridges; To maintain excellent print quality from your print cartridges:; Only use the Power Button
28 Using and Caring for Your Print Cartridges 3 Storing Print Cartridges To maintain excellent print quality from your print cartridges: • Keep all print cartridges in their sealed packages, at room temperature (60-78˚ F or 15.6-26.6˚ C), until you are ready to use them. • Once installed, leave the ...
Page 36 - Cleaning Print Cartridges; When Do You Need to Clean?; Be careful not to get ink on your hands or clothing.; sn ame jstujn d; Caution
29 Using and Caring for Your Print Cartridges 3 Cleaning Print Cartridges When Do You Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks. If You See Missing Lines or Dots... Clean the print cartridges from the HP DeskJet 800 Series ...
Page 37 - Manually Cleaning the Print Cartridges; Keep new and used print cartridges out of the reach of children.
30 Using and Caring for Your Print Cartridges 3 Manually Cleaning the Print Cartridges 1 Press the Power Button to turn the printer on, then lift the top cover. 2 After the print cartridges move to the center and stop, unplug the power cord from the back of the printer. Keep new and used print cartr...
Page 38 - Manually Cleaning the Print Cartridge Cradle; HP DeskJet 800 Series Utility; icon in the; click the; Test; If streaking still appears, repeat the procedure until the test
31 Using and Caring for Your Print Cartridges 3 Manually Cleaning the Print Cartridge Cradle 1 Using clean, moistened swabs, wipe the underside of each wall of the cradle. 2 Repeat until no ink residue is seen on a clean swab. 3 Reinsert the print cartridges, then close the printer’s top cover. 4 Ma...
Page 39 - Damage Resulting from Refilling the Print Cartridges
32 Using and Caring for Your Print Cartridges 3 Damage Resulting from Refilling the Print Cartridges To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resultin...
Page 40 - Getting Help When Things Go Wrong; Troubleshooting Tips; The printer software won’t install, what’s wrong? See pages 33–34.; The printer software won’t install, what’s wrong?
33 4 Getting Help When Things Go Wrong Troubleshooting Tips It’s frustrating when things go wrong, but the following pages contain tips that can help you determine what the problem is and how to fix it. Be sure cable connections are secure. Check if your question is similar to those listed below and...
Page 41 - The printer software won’t install, what’s wrong? continued
34 Getting Help When Things Go Wrong 4 The software did not install correctly. • There may be a conflict with your virus protection program. OR• There may be a conflict with another software program. OR• Your printer software didn’t install properly. 1 Uninstall your printer software. Insert the pri...
Page 43 - Why won’t it print? continued
36 Getting Help When Things Go Wrong 4 A blank page came out of the printer. You may be out of ink. 1 Lift the printer cover and check the Print Cartridge status icons to make sure you are not out of ink. See “Checking Printer Sta-tus” on page 5. 2 If you are out of ink, replace the print cartridge....
Page 47 - Is there a problem with your printout? continued
40 Getting Help When Things Go Wrong 4 Print quality is poor. You may not be using the most appropriate media for the desired output. • Make sure that you are using media intended for HP DeskJet printers. • Print quality is dramatically improved if you print on paper specifically designed for a cert...
Page 49 - Printer Software
42 Getting Help When Things Go Wrong 4 HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you have made an excellent choice. Should you need help, however, HP Customer Care’s award-winning service and support is nearby to provide expert advice on using your HP prin...
Page 50 - HP Customer Care Repair; HP Customer Care by Phone
43 Getting Help When Things Go Wrong 4 HP Customer Care Repair If your HP printer is ever in need of repair, simply call the HP Customer Care Center . A trained service technician will diagnose the problem and coordinate the repair process for you. This service is free during your printer’s standard...
Page 51 - After the Free Phone Support Period; Extended Warranty Options
44 Getting Help When Things Go Wrong 4 See the list below for your country’s HP Customer Care Center phone number: Africa/Middle East 41 22/780 41 11 Argentina (541) 778-8380 Australia +61 3 8877 8000 Austria 43 (0) 660 6386 Belgium (Dutch) 32 (0)2 62688 06 Belgium (French) 32 (0)2 62688 07 Brazil 0...
Page 52 - Supplies and Accessories; Printer Supplies; For ordering information see page 47.
45 5 Supplies and Accessories Printer Supplies For ordering information see page 47. Printer Quick Start Posters and User’s Guide for Macintosh Most HP printer documentation is available for viewing and printing at http:// www.hp.com/support/home_products . Part Name Part Number Interface Cables HP ...
Page 53 - Paper and Other Media; Availability of special media varies by country.
Supplies and Accessories 5 46 Paper and Other Media Availability of special media varies by country. Paper Type/Description Part Number HP Bright White InkJet Paper A4 (210 x 297 mm), 200 sheetsA4 (210 x 297 mm), 500 sheetsU.S. letter, 200 sheetsU.S. letter, 500 sheets C5977AC1825AC5976AC1824A HP Pr...
Page 54 - Ordering Information
47 Supplies and Accessories 5 Ordering Information To order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies and accessories directly from HP at www.hpshopping.com , or call the HP Sho...
Page 56 - Setup Instructions; Using a USB Connection; Your computer must support USB; Plug in Electrical Power Cord; Slide both paper guides to fit snug against the paper’s edges.
49 A Setup Instructions Using a USB Connection You can connect your HP DeskJet 800 Series directly to your computer using a USB cable if your computer supports USB (Universal Serial Bus). Before you connect your printer to your computer, make sure your configuration meets these requirements: • Your ...
Page 57 - Insert Print Cartridge; Press Power Button; touch or remove copper strip on print
50 Setup Instructions A 3 Insert Print Cartridge a Press Power Button to turn on printer. b Remove vinyl tape from print cartridges. Do NOT touch or remove copper strip on print cartridges. c Open top cover. d For each print cartridge, lift the cradle latch inside the printer. With the copper electr...
Page 58 - Connect USB Cable; You can connect to any USB port.; Install Printer Software; Insert the HP Printer Software CD into your CD-ROM drive.
51 Setup Instructions A 4 Connect USB Cable • You can connect to any USB port. • A USB cable, such as an HP USB-Compliant Interface Cable (part number C6518A), should be purchased separately. a Lift open the cable access door on the back of the printer. b Plug one end of the USB cable into the USB p...
Page 59 - Specifications
52 B Specifications DeskJet 843C model no. C6414C Black Text Print Speed* Mixed Text with Color Graphics Print Speed* Duty Cycle 1,000 pages per month DeskJet 840C model no. C6414ADeskJet 842C model no. C6414B Black Text Print Speed* Mixed Text with Color Graphics Print Speed* Duty Cycle 1,000 pages...
Page 61 - Minimum Printing Margins; Custom Paper Size; setting; Hagaki Postcards
54 Specifications B Minimum Printing Margins The printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall within the printable area—that is, within the top, bottom, left, and right margins available for the specific size of paper on which you ...
Page 62 - Legal Information; Regulatory Notices
C 55 Legal Information Regulatory Notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interfe...
Page 63 - Limited Warranty Statement
56 Legal Information C Limited Warranty Statement Duration of HP Product Limited Warranty Ink cartridges 90 Days Software in North America/Canda 90 Days Software in Asia Pacific, Europe 1 Year Software in Latin America 1 Year Printer in North America/Canada 90 Days Printer in Asia Pacific, Europe 1 ...
Page 64 - Index
57 A accessories vi , 45 automatic two-sided printing layout panel 9 B background printing 11 , 12 banners choosing paper for 21 , 53 metric sizes 53 minimum margins 54 ordering 46 printing 21 problems 41 best mode 9 , 52 print speed 52 bi-directional cable vi black and white printing 10 book bindin...
Page 67 - Reduction and Elimination; Recycling; Energy Consumption
Environmental Statement Hewlett-Packard continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the ...
