Page 2 - USER MANUAL; Before using the TV, please read this manual
USER MANUAL Before using the TV, please read this manual thoroughly and retain it for future reference. ENGLISH
Page 3 - Copyright Statement
Copyright Statement © 2022 Hisense Company Ltd. All Rights Reserved.All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmissi...
Page 4 - Disclaimer Page
Disclaimer Page **Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever and at any time, some or all of the pre-installed, or subsequently i...
Page 5 - Contents; Enjoy Live TV
Contents First-Time Use Using the E-Manual............................................................................................................................3Home Screen.............................................................................................................................
Page 6 - Entertainment
Contents Using Parental Control..................................................................................................................... 39Reset to Factory Default.................................................................................................................. 40 Enterta...
Page 7 - Use the Buttons in the E-Manual; Search; Home Screen; Display the Home Screen; Connecting to the Internet
First-Time Use Using the E-Manual View the embedded E-Manual that contains information about your TV's key features.Disclaimer:Instructions and images through this manual are only for reference and may differ from the actual product. Launch the E-Manual Press button on your remote control to sel...
Page 8 - Connect to a Wireless Network
First-Time Use After connecting to a wired (Ethernet) network:Press button on your remote control to select Settings > Network & Internet . Go to ETHERNET section, and set the TV network by pressing button to enter the submenu. • Connection Type Show whether the Ethernet is connected....
Page 9 - Internet Related Features; Prepare Live TV; Connect antenna/cable to the TV; Using External Devices; Switch between external devices connected to the TV
First-Time Use Related information Network & Internet on page 35 Network Issues on page 55 My TV cannot connect to the network. on page 50 Internet Related Features • Content Sharing To view media content, like videos, music or photos saved in your Android/iOS/PC device on your TVscreen. For mor...
Page 10 - Recommended Topics
First-Time Use 2. Press button to rename input. Note: • Maximum name length is 36 characters. Recommended Topics Install an App Install apps from App Store for your entertainment preferences. For more information, please refer to Benefits of Smart TV > Using Apps > Install an App in this m...
Page 11 - Auto Channel Scan; Live Menu; Display Channel List
Enjoy Live TV Channel Scan You can scan for channels automatically or manually. Note: • Antenna/cable function may not be applicable in some models/countries/regions. Auto Channel Scan Automatically scan for channels to view programs from your TV source. > TV If no TV channels were saved befo...
Page 12 - Display Favorite Channel List; Channel Edit; Edit Channel List
Enjoy Live TV TV List Display Live TV channel categories, such as Cable and Antenna . Fav Display favorite lists. History Display the channels that have been watched for a period of time. Edit Edit the channel list. Note: • The sub-menu options may vary depending on models/countries/regions. Related...
Page 13 - Manage the Channels
Enjoy Live TV Manage the Channels In Live TV, press > to select a Live TV channel category such as Antenna or Cable, then use D-pad to select Edit . • Delete: 1. Select the channel you want to delete, or press to select more channels. 2. Press button to delete. • Restore: Press ...
Page 14 - Add a channel to a favorite list; Move or remove channels in a favorite list
Enjoy Live TV Edit Favorite Channel List Before you can edit the favorite list, Channel Scan must be completed first. Add a channel to a favorite list You can add channels from various reception types to the favorite list. 1. In Live TV, press button to display the channel list. 2. Press but...
Page 15 - Learn about Live TV Support Settings; Primary Audio/Secondary Audio
Enjoy Live TV 4. Press button to confirm. 5. Then the channel you select will disappear on the FAV list. Note: • These steps should be operated under TV inputs.• Before you edit the favorite lists,complete channel scan first. Related information Channel Scan on page 7 Learn about Live TV Support...
Page 17 - Benefits of Smart TV; Using a Google Account; Signing into an account; Adding a kid account; Using Voice Control; Google Voice Setup; Google Assistant
Benefits of Smart TV Using a Google Account Sign in with Google to get apps, Google Assistant, and personalized recommendations. Signing into an account When you turn on the TV for the first time, you can select Set up Google TV to sign into a Google Account by the setup guide, if you select Set up ...
Page 18 - Hands-free Voice Control; How to set up Hands-free Voice Control; Screenless mode; Alexa Setup; What is required to control your TV with Amazon Alexa?
Benefits of Smart TV • Press button on your remote control. Note: • To start Google Assistant, you need to pair the remote first.• The Google Assistant function may not be applicable in some models/countries/regions.• The setup steps above may vary depending on actual products. Hands-free Voice ...
Page 19 - How to set up Alexa; Voice Service Other Issues; Content Sharing
Benefits of Smart TV • Home network with Wi-Fi capabilities.• For issues of accessing your Amazon account and using the Alexa app during setup, please visit amazon.com for help. How to set up Alexa 1. Press , select Settings > System > Advanced System > Amazon Alexa Service . 2. Select ...
Page 20 - Share Media Content from your Device; Play Media Content from your Device on the TV; Using Apps
Benefits of Smart TV Share Media Content from your Device 1. Connect your TV and Android/iOS/PC device to the same network. 2. Turn on Content Sharing at > Settings > System > Advanced System > Content Sharing . 3. Turn on the content sharing function in your Android/iOS/PC device. 4...
Page 21 - Install an App; Apps Settings and Permissions; Clear data
Benefits of Smart TV Install an App Even though your TV has numerous factory-installed apps, there may be others that you would like todownload.To install an app: 1. From the Apps screen, you can use the search box to search for your apps and games that you want toinstall. 2. Select the Install . Th...
Page 22 - Clear cache; Clear defaults; Permissions
Benefits of Smart TV All this app's data will be deleted permanently. This includes all files, settings, accounts, databases, etc. Clear cache Clear cache of applications and system. Clear defaults Clear defaults for apps. Permissions You can turn on or off the Location, and if you turn on Remove pe...
Page 23 - Connecting to External Devices; Connect Remote Control; Connecting an external device through HDMI&CEC function
Connecting to External Devices Remote & Accessories Connect remote controls or other accessories, such as keyboard, mouse and gamepad, to interact with yourSmart TV easily. Connect Remote Control Pair the Bluetooth remote control with the TV. 1. To pair the Bluetooth remote control to the TV aft...
Page 24 - HDMI format function; Control the TV with a Keyboard, Mouse or Gamepad; Connect a USB keyboard, mouse or gamepad; Connecting Bluetooth Devices; Turn on Bluetooth Feature on your TV
Connecting to External Devices HDMI format function In HDMI source, press button to select HDMI Format . Please select Enhanced format if your HDMI device supports 4K HDR. If it does not support 4K HDR, please select Standard format . Note: • HDMI cables must be used to connect HDMI & CEC co...
Page 25 - Listen to the Audio through Bluetooth Devices; Sharing your Smart Phone/Computer Screen on the TV
Connecting to External Devices 1. Before pairing your Bluetooth devices, make sure they're in pairing mode and put devices within range ofthe TV. To put your Bluetooth devices in pairing mode, refer to the user manual of devices. 2. Press button to select Settings > Remotes & Accessories ...
Page 26 - Using AirPlay and HomeKit; Using Airplay; Using HomeKit
Connecting to External Devices • Some mobile devices may not support casting feature. Related information Connect to a Wireless Network on page 4 Using AirPlay and HomeKit Using Airplay Use AirPlay to wirelessly share audio and video content from your iPhone, iPad, or Mac to your TV. Streammusic and...
Page 27 - Connecting USB Devices; Connecting Headphones
Connecting to External Devices 2. The HomeKit setup screen will display a pairing QR code on the TV. Use your iPhone or iPad to scan theQR code, then follow the on-screen directions to complete HomeKit setup. Note: • Available operations vary depending on the version of the app and software. Connect...
Page 28 - Connect with a composite video cable; Connect with a HDMI cable; Connecting Speakers or Other Audio Receivers
Connecting to External Devices Connecting Audio Visual (AV) Devices Connect with a composite video cable To connect an AV device with a composite video cable (not provided), see the illustration below.When the connection is completed, using your remote control, press button and select AV as the ...
Page 29 - Connecting a Digital Audio System with ARC
Connecting to External Devices Ensure the audio connected devices are switched on before switching on the TV.When a digital audio system is connected to the DIGITAL AUDIO OUT port, decrease the TV volume, and useyour digital audio system to control the volume. Note: • If you prefer to use Audio Retu...
Page 30 - Connecting a PC
Connecting to External Devices Sound > Audio Output > Digital Audio Out to choose Dolby Audio - Dolby Digital Plus to receive the 5.1 channel audio. Related information Select Speakers on page 33 Connecting a PC You can connect a PC to the TV with a HDMI cable to use your TV as a PC monitor.Af...
Page 31 - Settings Overview; Picture; Use the Backlight; Choose a picture mode; When you use a normal signal
Settings Overview Picture Adjust picture mode and other advanced picture settings. Use the Backlight Press button on your remote control to select Settings > Display & Sound > Picture > Backlight . You can change the overall brightness of the screen.• Dynamic Backlight Control (or L...
Page 32 - When you use a HDR signal; Adjust the picture quality for each picture mode
Settings Overview • Game Enable Game Mode to optimize the TV's settings to enjoy a better gaming experience with a PC or a gameconsole connected to the TV. • Sports Optimized picture for watching sports. • Theater Day Theater Day corresponds to the quality effect of different ambient brightness scen...
Page 33 - Apply Picture Settings; Configure Advanced Settings
Settings Overview • Sharpness Adjust how sharp or soft edges of images appear. Related information Picture Issues on page 54 Apply Picture Settings Press button on your remote control to select Settings > Display & Sound > Picture > Apply Picture Settings . Adjust current picture mo...
Page 34 - Configure Calibration Settings; Reset the picture settings; Screen
Settings Overview • FreeSync (or PC Sync for some models) Refer to Enabling FreeSync or Enabling PC Sync in this manual. This function may not be applicable in some models/countries/regions. • Low Blue Light Eye care: reduce the emission of blue light.This function may not be applicable in some mode...
Page 35 - Change the Picture Size; Use the Overscan function; Choose a Sound Mode
Settings Overview • This function may vary depending on the version of the software. Change the Picture Size Press button on your remote control to select Settings > Display & Sound > Screen > Picture Size . You can adjust the Aspect Ratio to stretch or zoom in on your picture. You ...
Page 36 - Adjust the Sound Quality
Settings Overview Adjust the Sound Quality Enable TruBass HDX Press button on your remote control to select Settings > Display & Sound > Sound > TruBass HDX . Optimizes overall sound quality by increasing bass, making dialog clear and natural, and widening the soundfield. Enable Tru...
Page 37 - Resetting the sound settings; Audio Output
Settings Overview Balance Adjust the left and right speaker strength to optimize audio for a specific location. Volume Level Balance the sound volume of each source. Auto Volume Control Activate to prevent the volume from changing when you switch TV channels. Lip Sync Synchronize the displayed image...
Page 38 - Adjust the Audio Output settings; Enable eARC
Settings Overview Adjust the Audio Output settings Enable eARC Press button on your remote control to select Settings > Display & Sound > Audio Output > eARC . Connect an audio device that supports eARC via HDMI-eARC, and set eARC to On to enjoy premium soundquality. Enable TV speak...
Page 39 - Data saver; General; Set Time
Settings Overview Network & Internet You can connect to the internet with Wi-Fi, ethernet, or your phones hotspot.For additional information about Network & Internet, please refer to First Time Use > Connecting to the Internet in this manual. Data saver Press button on your remote con...
Page 40 - Use Timer
Settings Overview • Automatic date & time Set to use network-provided time.You can also set the current time manually when Off is selected.When Off is selected, the TV Network may not be working properly. • Set date Set the date. • Set time Set the time. • Set time zone Select your time zone. • ...
Page 41 - Configure Device Preferences Settings; Keyboard; Configure Advanced System Settings; Screenless Mode
Settings Overview Configure Device Preferences Settings Keyboard Press button on your remote control to select Settings > System > Keyboard . Adjust the default settings for the keyboard. Storage Press button on your remote control to select Settings > System > Storage . View the...
Page 42 - Serial/IP Control Port; Support; System message
Settings Overview • This function may not be applicable in some models/countries/regions. Serial/IP Control Port Our TV supports IP control feature within the local area network (LAN). TV can accept the spec-compliantinstructions issued by the device in the same local area network through the pre-de...
Page 43 - Signal Information; Home Mode; Using Parental Control
Settings Overview Signal Information Press button on your remote control to select Settings > System > Advanced System > Help > Signal Information . Perform self diagnosis to test Video Format, Audio Format, Color Depth, etc. Check Software Version To check the current software versi...
Page 44 - Reset to Factory Default
Settings Overview • Locks Turning Parental Control On 1. Turn on Locks to enable the Parental Control function. 2. Create PIN window displays. Using the D-pad on your remote control, create the password. 3. You will see other Parental Control settings change from a greyed out state to highlighted. W...
Page 45 - Game
Entertainment Game You can connect to your game console and set up settings to optimize the TV screen for better gamingperformance. Connect a Game Console You can connect your game console with a HDMI cable to the TV.To start a game from a game console: 1. Switch on your game console. 2. Press b...
Page 46 - Enabling PC Sync; SoundBar Settings; Sports mode setup in picture or sound settings
Entertainment You can enjoy a smooth viewing experience with external device connected to the TV when FreeSync is turned on. Note: • Some functions above may not be applicable in some models/countries/regions. Enabling PC Sync Press button to select Settings > Display & Sound > Picture...
Page 47 - Media; Enjoy Photos/Audio/Video Stored on a USB Device
Entertainment Optimized picture for watching sports.Press button on your remote control to select Settings > Display & Sound > Sound > Sound Mode > Sports . Optimized sound for watching sports events. Media Media is a central location for you to view or listen to different types ...
Page 48 - Media format list; Video Format
Entertainment 3 Sort the content list by Name , Date Modified , Size . 4 Filter the content list by All Media , Music , Photos , Videos . 5 Create a photo, music, or video playlist./Press LEFT button to browse the connected devices. /Press MENU button to edit. Note: • Some options in the above table...
Page 49 - Audio Format
Entertainment Container Video Codec File Extension Name Resolution and Frame Rate MPEG4H.264 3840 x 2160 @ 120fps WMV3VC1 1920 x 1080 @ 60fps Motion JPEG 1920 x 1080 @ 30fps VP8 1920 x 1080 @ 60fps AV1 3840 x 2160 @ 120fps HEVC/H.265 3840 x 2160 @ 120fps MPEG1/2MPEG4Sorenson H.263H.263 1920 x 1080 @...
Page 50 - Photo Format
Entertainment Container Audio Codec File Extension Name MPEG1/2/2.5Layer3 AAC-LC, HEAACDTS, DTS HDLPCM MPEG1/2Layer1 MPEG1/2Layer2 MP3 MPEG1/2/2.5Layer3 .mp3 AAC AAC-LC, HEAAC .aac WMA7, WMA8, WMA9WMA Pro WMA WMA9 Pro .wma, .wmv FLAC FLAC .flac Photo Format Image Photo Resolution .jpg .jpeg 15360 x ...
Page 51 - Accessibility Features
Accessibility Features Accessibility Menu Setup Press button on your remote control to select Settings > System > Accessibility . Accessibility function provides menu options and audio descriptions to aid the visually or hearing impaired.• Captions Displays and sets the closed captions. Yo...
Page 52 - Troubleshooting; FAQ; There is no picture, or the picture is black and white.; There is no sound or the sound is too low.
Troubleshooting FAQ In this section you will find the answers to the most frequently asked questions. Note: • The images are only for reference and may differ from the actual product. There is no picture, or the picture is black and white. Check input cable connections. Unplug the TV power cord from...
Page 54 - My TV cannot connect to the network.; External source connected but no picture or sound.
Troubleshooting Check whether TV Speaker is selected at > Settings > Display & Sound > Audio Output > Audio Output . My TV cannot connect to the network. Check network status at > Settings > System > About > Status. Make sure your modem/wireless router is on and c...
Page 56 - When devices are connected with HDMI cables; The remote control does not work.
Troubleshooting When devices are connected with HDMI cables • If there is always no signal, or the signal cannot be restored after plugging and unplugging, you can press button to select HDMI Format in HDMI source, to confirm whether the signal can be recognised. • Change to another HDMI port.• ...
Page 57 - For Bluetooth remote controls; Schedule Recording cannot be used.
Troubleshooting For Bluetooth remote controls If the TV does not respond with the Bluetooth remote control, try pairing the remote control to the TV bypressing and holding the and button at the same time. Schedule Recording cannot be used. Check if there is a storage device connected to the ...
Page 59 - Network Issues
Troubleshooting Problems Possible Solutions Picture distorted or appears wavy. • Some electrical appliances may affect the TV. If you turn off the appliance and the interference goes away, then move it further away from TV. • Insert the power plug of the TV into another power outlet. Related informa...
Page 60 - Channel and Broadcast Issues; External Device Connection Issues
Troubleshooting Problems Possible Solutions The wireless network signal is too weak. • Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner. Related information My TV cannot connect to the network. on page 50 Channel and Broadcast Issues Fo...
Page 61 - Application Issues; Media Files
Troubleshooting Problems Possible Solutions There is no sound. • Check whether ARC is selected at > Settings > Display & Sound > Audio Output > Audio Output . If not, you need to check whether the external power amplifier device is connected to the ARC port or opticalport of the ...
Page 62 - Voice Service Issues; Other Issues
Troubleshooting Problem Possible Solutions Some files cannot be played. • Most files can be played back, but you might experience problems with corrupted files or files with high-bitrate, unsupported resolution,unsupported container or codec formats. Related information Media on page 43 Voice Servic...
