Page 2 - USER MANUAL; Before using the TV, please read this manual
USER MANUAL Before using the TV, please read this manual thoroughly and retain it for future reference. ENGLISH
Page 3 - Copyright Statement
Copyright Statement © 2021 Hisense Company Ltd. All Rights Reserved.All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmissi...
Page 4 - Disclaimer Page
Disclaimer Page **Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever and at any time, some or all of the pre-installed, or subsequently i...
Page 5 - Contents; Enjoy Live TV
Contents First-Time Use Using the E-Manual............................................................................................................................3Home Screen.............................................................................................................................
Page 6 - Entertainment
Contents Reset to Factory Default.................................................................................................................. 40 Entertainment Game......................................................................................................................................
Page 7 - Use the Buttons in the E-Manual; Search; Home Screen; Display the Home Screen; Connecting to the Internet
First-Time Use Using the E-Manual View the embedded E-Manual that contains information about your TV's key features.Disclaimer:Instructions and images through this manual are only for reference and may differ from the actual product. Launch the E-Manual Press button on your remote control to sel...
Page 8 - Connect to a Wireless Network
First-Time Use After connecting to a wired (Ethernet) network:Press button on your remote control to select Settings > Network & Internet. Go to ETHERNET section, and set the TV network by pressing button to enter the submenu. • Connection Type Show whether the Ethernet is connected. ...
Page 9 - Internet Related Features; Prepare Live TV; Connect antenna/cable to the TV; Using External Devices; Switch between external devices connected to the TV
First-Time Use Related information Network & Internet on page 35 Network Issues on page 57 My TV cannot connect to the network. on page 50 Internet Related Features • Content Sharing To view media content, like videos, music or photos saved in your Android/iOS/PC device on your TVscreen. For mor...
Page 10 - Edit the name of input sources; Recommended Topics; Install an App; Picture; Sound; Keep the TV updated
First-Time Use Edit the name of input sources 1. Press button on your remote control or press button to move the cursor to the Inputs icon on the Home screen, press button to enter. 2. Press button to rename input. Note: • Maximum name length is 36 characters. Recommended Topics I...
Page 11 - Auto Channel Scan; Live Menu; Display Channel List
Enjoy Live TV Channel Scan You can scan for channels automatically or manually. Note: Antenna/cable function may not be applicable in some models/countries/regions. Auto Channel Scan Automatically scan for channels to view programs from your TV source. > TV If no TV channels were saved before...
Page 12 - Display Favorite Channel List; Channel Edit; Edit Channel List
Enjoy Live TV TV List Display Live TV channel categories, such as Cable and Antenna . Fav Display favorite lists. History Display the channels that have been watched for a period of time. Edit Edit the channel list. Note: • The sub-menu options may vary depending on models/countries/regions. Related...
Page 13 - Manage the Channels
Enjoy Live TV Manage the Channels In Live TV, press > to select a Live TV channel category such as Antenna or Cable, then use D-pad to select Edit . • Delete: 1. Select the channel you want to delete, or press to select more channels. 2. Press button to delete. • Restore: Press ...
Page 14 - Add a channel to a favorite list; Move or remove channels in a favorite list
Enjoy Live TV Edit Favorite Channel List Before you can edit the favorite list, Channel Scan must be completed first. Add a channel to a favorite list You can add channels from various reception types to the favorite list. 1. In Live TV, press button to display the channel list. 2. Press but...
Page 15 - Learn about Live TV Support Settings; Primary Audio/Secondary Audio
Enjoy Live TV 4. Then a heart-shaped icon will disappear on FAV list. Note: • These steps should be operated under TV inputs.• Before you edit the favorite lists,complete channel scan first. Related information Channel Scan on page 7 Learn about Live TV Support Settings You can set audio laguage or ...
Page 17 - Benefits of Smart TV; Using a Google Account; Signing into an account; Using Voice Control; Google Voice Setup; Google Assistant
Benefits of Smart TV Using a Google Account Sign in with Google to get apps, Google Assistant, and personalized recommendations. Signing into an account When you turn on the TV for the first time, you can select Set up Google TV to sign into a Google Account by the setup guide, if you select Set up ...
Page 18 - Hands-free Voice Control; How to set up Hands-free Voice Control; Alexa Setup; What is required to control your TV with Amazon Alexa?
Benefits of Smart TV How to start Google Assistant You can choose this way to start Google Assistant:• Press button on your remote control. Note: • The Google Assistant function may not be applicable in some models/countries/regions.• The setup steps above may vary depending on actual products. ...
Page 19 - How to set up Alexa; Voice Service Other Issues; Content Sharing
Benefits of Smart TV • Home network with Wi-Fi capabilities.• For issues of accessing your Amazon account and using the Alexa app during setup, please visit amazon.com for help. How to set up Alexa 1. Press , select Settings > System > Advanced System > Amazon Alexa Service 2. Select Se...
Page 20 - Share Media Content from your Device; Play Media Content from your Device on the TV; Using Apps
Benefits of Smart TV Share Media Content from your Device 1. Connect your TV and Android/iOS/PC device to the same network. 2. Turn on Content Sharing at > Settings > System > Advanced System > Content Sharing 3. Turn on the content sharing function in your Android/iOS/PC device. 4. ...
Page 21 - Apps Settings and Permissions; Clear data
Benefits of Smart TV Install an App Even though your TV has numerous factory-installed apps, there may be others that you would like todownload.To install an app: 1. From the Apps screen, you can use the search box to search for your apps and games that you want toinstall. 2. Select the Install . Th...
Page 22 - Enhanced Viewing
Benefits of Smart TV All this app's data will be deleted permanently. This includes all files, settings, accounts, databases, etc. Clear cache Clear cache of applications and system. Clear defaults Clear defaults for apps. Permissions You can turn on or off the Location, and if you turn on Remove pe...
Page 23 - Using the Mobile App
Benefits of Smart TV Using the Mobile App Press button on your remote control to select Settings > System > Advanced System > Mobile App Installation You can scan the Mobile App download QR code on screen to install the app on your smartphone to controlyour TV. It is a convenient and ea...
Page 24 - Connecting to External Devices; Connect Remote Control; Connecting an external device through HDMI&CEC function
Connecting to External Devices Remote & Accessories Connect remote controls or other accessories, such as keyboard, mouse and gamepad, to interact with yourSmart TV easily. Connect Remote Control Pair the Bluetooth remote control with the TV. 1. To pair the Bluetooth remote control to the TV aft...
Page 25 - HDMI format function; Control the TV with a Keyboard, Mouse or Gamepad; Connect a USB keyboard, mouse or gamepad; Connecting Bluetooth Devices
Connecting to External Devices • HDMI cables must be used to connect HDMI&CEC compatible devices to your TV.• The HDMI&CEC feature of the connected device must be turned on.• If you connect an HDMI device that is not HDMI&CEC compatible, all the HDMI&CEC control features do not work....
Page 26 - Turn on Bluetooth Feature on your TV; Listen to the Audio through Bluetooth Devices; Sharing your Smart Phone/Computer Screen on the TV
Connecting to External Devices Turn on Bluetooth Feature on your TV Press button to select Remotes & Accessories > Bluetooth to On . Connecting a Bluetooth device To pair a Bluetooth device, such as Bluetooth headphones, speakers, keyboards, mouse or even mobliedevices: 1. Before pairing ...
Page 27 - Connecting USB Devices; Connecting Headphones
Connecting to External Devices 2. Turn on the casting function of your Android/Windows10 device. The function name and location will bedifferent according to your device. The feature may be called "Wireless display", "Smart view", "Wirelessprojection", etc. 3. Find the TV nam...
Page 28 - Connect with a composite video cable
Connecting to External Devices Note: • Headphone port may not be available in some models.• Headphones with microphones are not supported.• If Headphone with Speakers is selected in Settings > Display & Sound > Sound > Advanced Settings > Headphone Mode , the headphone and the TV wil...
Page 29 - Connecting Speakers or Other Audio Receivers; Connecting a Digital Audio System with ARC
Connecting to External Devices Note: • Please refer to the User Manual of your device for step-by-step instructions.• Some devices, such as DVD players, require the HDMI signal to be set to the correct format in the device settings. Please consult your device user manual for instructions. • If there...
Page 30 - Connecting a PC
Connecting to External Devices After the connection: 1. Power on the sound system. 2. Press button on your remote control to select Settings > Display & Sound > Sound > Audio Output > ARC Note: • Audio receiver must support ARC function.• If the device has an Input Selector featu...
Page 31 - Settings Overview; Use the Backlight; Choose a picture mode; When you use a normal signal
Settings Overview Picture Adjust picture mode, picture size and other advanced picture settings. Use the Backlight Press button on your remote control to select Settings > Display & Sound > Picture > Backlight You can change the overall brightness of the screen.• Dynamic Backlight C...
Page 32 - Low Blue Light for TUV Certification; When you use a Dolby Vision signal
Settings Overview • Game Enable Game Mode to optimize the TV's settings to enjoy a better gaming experience with a PC or a gameconsole connected to the TV. • Sports Optimized picture for watching sports. • Theater Day Theater Day corresponds to the quality effect of different ambient brightness scen...
Page 33 - Adjust the picture quality for each picture mode; Change the Picture Size; Apply Picture Settings; Configure Advanced Settings
Settings Overview Related information Picture Issues on page 55 Adjust the picture quality for each picture mode Press button on your remote control to select Settings > Display & Sound > Picture > Contrast / Brightness / Color / Tint / Sharpness . Choose a picture mode and then adj...
Page 34 - Configure Calibration Settings
Settings Overview • Overscan Change the video size settings to slightly crop the edges of the displayed image. • Color Temperature Adjust how warm (red) or cool (blue) the white areas of an image appears. • Motion Enhancement Reduce seeing afterimages that are left on the screen when viewing fast-mo...
Page 35 - Reset the picture settings; Choose a Sound Mode
Settings Overview • Color Tuner Adjust the Color, Hue, Saturation and Brightness of color settings. • White Balance Adjust the intensity of red, green and blue lights to view the true colors of all images in the picture. • Gamma Adjust the Gamma to alter how the TV will respond to the grayscale cont...
Page 36 - Configuring WiSA Speaker Settings; Adjust the Sound Quality; Enable eARC
Settings Overview • Late Night In Late Night mode, the TV will improve the reproduction and clarity of the human voice with a low volumelevel. • Auto Mode The sound mode will be adjusted automatically. Note: • Auto Mode may not be applicable in some models/countries/regions.• Sound mode adjustment i...
Page 38 - Resetting the sound settings
Settings Overview Auto Volume Control Activate to prevent the volume from changing when you switch TV channels. Digital Audio Out Select the digital audio output format that best suits the audio device type. Note: • When using optical connection, PCM and Dolby Digital are suggested.• If your externa...
Page 39 - Data saver; General; Set Time
Settings Overview Network & Internet You can connect to the internet with Wi-Fi, ethernet, or your phones hotspot.For additional information about Network & Internet, please refer to First-Time Use > Connect to the Internet in this manual. Data saver Press button on your remote contro...
Page 40 - Use Timer
Settings Overview • Automatic date & time Set to On to use network-provided time.You can also set the current time manually when Off is selected.When Off is selected, the TV Network may not be working properly. • Set date Set the date. • Set time Set the time. • Set time zone Select your time zo...
Page 41 - Configure Device Preferences Settings; Keyboard; Configure Advanced System Settings; Screenless Mode
Settings Overview Configure Device Preferences Settings Keyboard Press button on your remote control to select Settings > System > Keyboard Adjust the default settings for the keyboard. Storage Press button on your remote control to select Settings > System > Storage View the TV ...
Page 42 - Support
Settings Overview • The Google Assistant and some features are available on limited country/region/language.• This function may not be applicable in some models. Wake on Cast You can enable or disable Wake on Cast function which is able to remotely wake up the TV through externaldevices. Note: • Thi...
Page 43 - Home Mode
Settings Overview • The menus displayed vary depending on models/countries/regions. System message Press button on your remote control to select Settings > System > Advanced System > Help > System message View system message, including: Serial Number, Service Code, Software Version, ...
Page 44 - Using Parental Control
Settings Overview If you want to switch to Home Mode when the TV is in Store Mode, press button on your remote control to enter Store Mode Settings and choose Home Mode . Alternatively, turn off Store Mode at > Settings > System > Advanced System. Note: • Enabling Store Mode could i...
Page 45 - Game
Entertainment Game You can connect to your game console and set up settings to optimize the TV screen for better gamingperformance. Connect a Game Console You can connect your game console with a HDMI cable to the TV.To start a game from a game console: 1. Switch on your game console. 2. Press b...
Page 46 - SoundBar Settings; Sports mode setup in picture or sound settings; Media
Entertainment You can enjoy a smooth viewing experience with external device connected to the TV when FreeSync is turned on. Note: • Some functions above may not be applicable in some models/countries/regions. SoundBar Settings When the soundbar device is connected to the TV, You can change the Soun...
Page 47 - Enjoy Photos/Audio/Video Stored on a USB Device
Entertainment • Compatible mobile phone, tablet or other personal devices: you can stream movies, music and photos that are stored on compatible personal device and play or view the content on your TV. By default, there is Content Sharing displayed on the Media screen. If your mobile device is conne...
Page 48 - Media format list; Video Format
Entertainment Media format list Due to differences in programming tools and other factors, some of the file formats that are listed may not besupported.The listed formats may not be supported depending on the model. Video Format Container Video Codec File Extension Name Resolution and Frame Rate MPE...
Page 49 - Audio Format
Entertainment Container Video Codec File Extension Name Resolution and Frame Rate AV1 3840 x 2160 @ 60fps HEVC/H.265 3840 x 2160 @ 60fps MPEG1/2 MPEG4 Sorenson H.263H.263 1920 x 1080 @ 60fps H.264 3840 x 2160 @ 60fps WMV3VC1 1920 x 1080 @ 60fps Motion JPEG 1920 x 1080 @ 30fps AVI VP8 .avi 1920 x 108...
Page 50 - Photo Format
Entertainment Container Audio Codec File Extension Name IMA-ADPCMMS-ADPCM G711 A/mu-law MPEG1/2Layer1 MPEG1/2Layer2 MP3 MPEG1/2/2.5Layer3 .mp3 AAC AAC-LC, HEAAC .aac WMA WMA 10 ProM0 WMV WMA 10 ProM1 .wma, .wmv WMA 10 ProM2 FLAC FLAC .flac Photo Format Image Photo Resolution Base-line 15360 x 8640 J...
Page 51 - Accessibility Features
Accessibility Features Accessibility Menu Setup Press button on your remote control to select Settings > System > Accessibility . Accessibility function provides menu options and audio descriptions to aid the visually or hearing impaired.• Captions Displays and sets the closed captions. Yo...
Page 52 - Troubleshooting; FAQ; There is no picture, or the picture is black and white.
Troubleshooting FAQ In this section you will find the answers to the most frequently asked questions. Note: • The images are only for reference and may differ from the actual product. There is no picture, or the picture is black and white. Check input cable connections. Unplug the TV power cord from...
Page 53 - There is no sound or the sound is too low.
Troubleshooting Check if the color saturation is set to 50 or higher at > Settings > Display & Sound > Picture > Calibration Settings > Color Tuner > Saturation. There is no sound or the sound is too low. There is no sound or the sound is too low at maximum volume. Check if...
Page 54 - My TV cannot connect to the network.
Troubleshooting Make sure that the audio cable is connected to the correct audio output connector on the external device. Check whether TV Speaker is selected at > Settings > Display & Sound > Sound > Audio Output. My TV cannot connect to the network. Check network status at ...
Page 55 - External source connected but no picture or sound.
Troubleshooting Make sure your modem/wireless router is on and connected to the Internet. Position your wireless router, modem router, or access point in a central location. Avoid putting it in a corner. External source connected but no picture or sound. I have connected an external source to my TV ...
Page 56 - When devices are connected with HDMI cables; The remote control does not work.
Troubleshooting Make sure you have made the correct selection of input source. If the signal is intermittent, unplug the TV power cord from AC outlet and re-plug after 60 seconds. When devices are connected with HDMI cables • If there is always no signal, or the signal cannot be restored after plugg...
Page 58 - For Bluetooth remote controls; Schedule Recording cannot be used.
Troubleshooting For Bluetooth remote controls If the TV does not respond with the Bluetooth remote control, try pairing the remote control to the TV bypressing and holding the and button at the same time. Schedule Recording cannot be used. Check if there is a storage device connected to the ...
Page 59 - Remote Control Service
Troubleshooting Check the free space of the storage device. The function will not work if there is not enough storage space onthe device.Check whether your storage device is damaged. If so, it is suggested to format your storage device. Recording will automatically stop if the signal becomes too wea...
Page 61 - Network Issues; Channel and Broadcast Issues; External Device Connection Issues
Troubleshooting Note: • This product does not support decoding of DTS CD bitstreams. Playback of this format may produce undesirable noise. Related information No sound or the sound is too low. on page 49 Network Issues If the TV network is connected, the screen will display that it is connected suc...
Page 62 - Application Issues
Troubleshooting Problems Possible Solutions The TV is having trouble receiving a signal in the cable box. • If there is no signal occasionally, unplug cable from TV and re-plug after 60 seconds. • If there is always no signal, or the signal cannot be restored after plugging and unplugging, you can p...
Page 63 - Media Files; Voice Service Issues; Other Issues
Troubleshooting Problem Possible Solutions Netflix cannot be played. • > Settings > Apps > See all apps > Netflix > Force stop , then reopen to try again. • You can try to restart the TV at > Settings > System > Restart. Media Files When files do not play, this may he...