Page 2 - IMPORTANT SAFETY NOTICE; The information in this service guide is intended for use by; WARNING; To avoid personal injury, disconnect power before servicing this; RECONNECT ALL GROUNDING DEVICES; GE Consumer Home Services Training; Technical Service Guide
IMPORTANT SAFETY NOTICE The information in this service guide is intended for use by i n d i v i d u a l s p o s s e s s i n g a d e q u a t e b a c k g r o u n d s o f e l e c t r i c a l ,electronic, and mechanical experience. Any attempt to repair am a j o r a p p l i a n c e m ay r e s u l t i n...
Page 3 - Table of Contents
– 1 – Technical Data ........................................................................................................................ 3 Model Nomenclature .............................................................................................................. 4 Rating Plate ..............
Page 5 - Technical Data; Important Safety Notice:; REFRIGERATION SYSTEM; ELECTRICAL SPECIFICATIONS
– 3 – Technical Data **For model ZIS 36: WR55X10166. Model ZIS 36D: WR55X10165. Model ZIS 42: WR55X10164. Model ZIS 42D: WR55X10163. Model ZIS 48: WR55X10162.Model ZIS 48D: WR55X10158. WARNING: Disconnect power cord beforeservicing. Note: Reconnect all grounding devices. All parts of this appliance ...
Page 6 - Rating Plate; Model Nomenclature
– 4 – Rating Plate The rating plate, located behind the grille panel atthe top of the refrigerator on the right side of theevaporator box, contains the model and serialnumbers. Additionally, the rating plate specifiesthe minimum installation clearances, electricalvoltage, frequency, maximum amperage...
Page 7 - Serial Number
– 5 – Serial Number The serial number consists of two letters, followed by six numerals. The two prefix letters of theserial number indicate the month and year the product was manufactured. The year of manu-facture does not correspond with the model year of the model number. N A J B E F R A M R P A ...
Page 8 - Component Locator Views; Figure 1 - Machine Compartment; Condenser Fan
– 6 – Component Locator Views Figure 1 - Machine Compartment Figure 2 - Evaporator (Top of Freezer) Condenser Fan Compressor Dryer Master Light Switch(Sabbath Switch) Overload &PTCR Relay Evaporator EvaporatorThermistor EvaporatorOvertemperatureThermodisc (TOD) Defrost Heater
Page 9 - Capacitor
– 7 – Figure 3 - Water Valve and Capacitor (Center of Machine Compartment) Figure 4 - Evaporator Fan Figure 5 - Light Circuit Transformers Capacitor Water Valve Evaporator Fan Motor Evaporator Fan Connector Circuit Breakers Drawer UnderCenter of Unit Transformers
Page 11 - To extend the chassis:; Cabinet; Machine Compartment
– 9 – The outer case is made of prepainted galvanizedsteel. The fresh food and freezer liners arepainted metal with a smooth finish. The liners arenot removable or replaceable. Machine Compartment The machine compartment is located on the top ofthe unit and has a movable chassis that can beextended ...
Page 13 - Door Gaskets; Replacement; Stripe; Rollers and Leveling
– 11 – Door Gaskets The fresh food and freezer doors have magneticgaskets that create a positive seal to the front of thesteel cabinet. The center mullion also has magnets toassist in door sealing. Improper installation of the doorgasket will cause same-poled magnets to oppose oneanother, preventing...
Page 14 - Ice and Water Dispenser
– 12 – The icemaker is mounted to the upper left wall ofthe freezer cabinet. Under normal operatingconditions, temperatures, door openings, and foodload, the icemaker is capable of producingapproximately 100 to 130 cubes in a 24-hourperiod. To service the icemaker, refer to GE Publication31-9063. Co...
Page 15 - Water Valve and Water Tank
– 13 – Water Valve and Water Tank The water valve is mounted in the left side of themachine compartment. A plastic water line is routed from under the unit,up the back of the cabinet, into the machinecompartment, and to the water filter. A line thengoes from the water filter to the water valve. Two ...
Page 16 - To Remove the Damper; Airflow; Remove the Styrofoam section covering the; Damper
– 14 – Damper The fresh food compartment receives chilled airvia an electronic damper that is positioned at thetop rear of the fresh food compartment. Thedamper is controlled by the main control board andwhen open, allows the evaporator fan to pushchilled air from the evaporator into the fresh foodc...
Page 17 - Evaporator Fan Adjustment; Evaporator Fan
– 15 – Bad Evaporator Fan Resistor J2 Connector GEA01140 Evaporator Fan Resistor Condenser Fan Resistor Evaporator and Condenser Fan Resistors Evaporator Fan Adjustment Evaporator Fan The position of the fan blade in relation to theshroud is critical. Refer to evaporator fanadjustment graphic for sp...
Page 21 - Condenser Fan Motor
– 19 – 7. Disconnect the evaporator fan wiring connector. 8. Remove 2 screws from the fan mounting bracket and remove the fan. Condenser Fan The condenser fan utilizes a DC motor thatoperates at a single speed and is mounted in themachine compartment. When the fan isoperating, air is pulled through ...
Page 22 - Adaptive Defrost; Cooling Operation; Defrost System
– 20 – Adaptive Defrost Adaptive Defrost can be described as a defrostsystem that adapts to a refrigerator’s surroundingenvironment and household usage. Unlike conventional defrost systems that useelectromechanical timers with a fixed defrost cycletime, Adaptive Defrost utilizes an intelligent,elect...
Page 23 - Normal Operating Characteristics; • Compressor running without the condenser; Liner Protection Mode
– 21 – Normal Operating Characteristics • Evaporator fan running, without compressor orcondenser fan. • Liner Protection Mode, fan comes on when thedoors are open for 3 minutes. • Different sound levels can be heard when thefan changes speed; however, the fan shouldnever be heard oscillating between...
Page 24 - Defrost Heater; Hose Clamp
– 22 – Defrost Heater Caution: Use care to avoid scratching the finishon unit walls. The defrost heater is a single calrod-type, radiantheater mounted on the evaporator. To remove the defrost heater: 1. Remove the evaporator fan (see Evaporator Fan procedure in the Airflow chapter). 2. Remove 8 scre...
Page 26 - Control System
– 24 – Control System Touch Panel andTemperature Control Board The temperature control assembly is located atthe top front of the fresh food compartment andcontains the touch panel and temperature controlboard. The temperature control board receives switchedDC voltage from the main control board. In...
Page 27 - Main Control Board
– 25 – GEA00859 Pin 1 J8 Compressor Pin 1 J9 Defrost Heater Pin 1 J11 Line Evaporator Fan Tach. J2 Pin 1 Personality Input 5 Pin 2 Fan Common Pin 3 Evaporator Fan Pin 4 Condenser Fan Pin 5 FF Fan Pin 6 QuickChill Damper1 + J5 Pin 1 QuickChill Damper1 - Pin 2 QuickChill Damper2 + Pin 3 QuickChill Dam...
Page 28 - Main Control Board Locator Tables
– 26 – Main Control Board Locator Tables S N O I T I N I F E D N I P D R A O B L O R T N O C R O T C E N N O C N I P T U P N I T U P T U O N O I T C N U F 1 J 1 C D V e c n a t s i s e r , s p o r d e r u t a r e p m e t n e h w , C T N s i r o t s i m r e h T . e u l a v r o t s i m r e h t d o o f...
Page 33 - Thermistors
– 31 – Thermistors This main control board uses input from 4 thermistors. These thermistors are located in the fresh foodsection, the freezer section, and on the evaporator. The main control board monitors the thermistors todetermine the temperature in these areas of the unit and determines which co...
Page 34 - Climate Control Drawer; Control Board; Strip Circuit
– 32 – Climate Control Drawer The Climate Control Drawer can chill or thaw itemsquickly. It can also store items at their optimumtemperatures. This Climate Control Drawercontains the following components: • Control Board • Thermistor • Dampers (2) • Fan • Heater The main control board controls the d...
Page 35 - Component Locator View
– 33 – Climate Control Drawer compartment shown with top panel moved out Component Locator View Fan (in Fan Housing) Thermistor (in Fan Housing) AirDiffuser Dampers Heater (in Fan Housing) Top Panel (Mullion) Control Board (in Top Panel) Heater Connector 9-Pin Connector Fan Connector Light Connector
Page 36 - Operation; Select Temp
– 34 – Operation During all modes of operation, the main control board will cycle the dampers, fan, and heater asnecessary to maintain the desired temperature. Typical operation is as follows: Select Temp This feature maintains optimum temperatures for specific items. The CITRUS setting will maintai...
Page 37 - Temperature Table; When using the Temperature Table, please note the following:
– 35 – W A H T S S E R P X E L L I H C S S E R P X E P M E T T C E L E S E D O M P M E T E D O M P M E T E D O M P M E T . S B L 5 . F ° 6 4 o t 2 4 1 . N I M 5 1 F ° 5 2 2 S U R T I C F ° 3 4 3 . S B L 5 . 1 F ° 6 4 o t 2 4 1 . N I M 0 3 F ° 0 2 o t 5 1 2 E C U D O R P F ° 4 3 4 . S B L 3 F ° 6 4 o...
Page 38 - Control Board and Display
– 36 – Climate Control Drawer Top Panel(Mullion) Removal 1. Remove 2 storage bins and the glass panel over Climate Control Drawer. 2. Remove 4 screws from climate control top and slide back to access wire connectors. 3. Disconnect the connectors and remove the top panel. Note: Note that there is a S...
Page 39 - Troubleshooting
– 37 – Caution: When assembling the top panel, use care to prevent pinched wires. Troubleshooting Use this diagnostic flowchart if the Climate Control Drawer control panel and display are not operatingproperly. If the problem is drawer temperature and the control panel and display appear to be opera...
Page 40 - Fan and Fan Housing; Flat Surface
– 38 – Fan and Fan Housing The 12 VDC fan is controlled by the main control board. The main control board turns the fan on and offbased on input from the Climate Control Drawer control board and thermistor. The fan should alwayscome on any time Express Chill or Express Thaw is selected. Troubleshoot...
Page 41 - Dampers; Remove 5 screws and fan housing from fresh food compartment.
– 39 – 3. This step for fan removal only: Remove screen from front of fan and fan from housing. 4. Remove 2 screws and the sheet metal cover from the right-hand side of the housing. 5. Disconnect fan connector. 6. This step for fan removal only: Cut fan wires at fan to remove. Note: When installing ...
Page 42 - Thermistor; The thermistor is clipped to the inside of the fan housing.; Heater; Fan Housing; Heater resistance should be 438
– 40 – Thermistor The thermistor is clipped to the inside of the fan housing. The main control board controls the dampers, fan, and heater based on input from the Climate ControlDrawer’s control board and the thermistor. Actual drawer temperature will be displayed in Select Temp mode only. The Clima...
Page 43 - Clip; Access; Note: All thermistors can be checked using Diagnostic Mode.; VDC output to the thermistor can be checked at 2 places:
– 41 – Thermistor s e u l a V r o t s i m r e h T e r u t a r e p m e T ) C ( s e e r g e D e r u t a r e p m e T ) F ( s e e r g e D e c n a t s i s e R s m h o - o l i K n i 0 2 - 4 - k 4 . 8 4 Ω 0 1 - 4 1 k 6 . 7 2 Ω 0 2 3 k 3 . 6 1 Ω 0 1 0 5 k 0 1 Ω Clip 9-PinConnector Thermistor shownremoved fr...
Page 44 - Air Flow; D A M P E R S O P E N
– 42 – With the dampers open, cold air moves from the FZ compartment through the lower damper and intothe fan housing. The fan blows the cold air through the diffuser into the drawer. The air returns from thedrawer through the diffuser and into the fan housing. Air also moves over the top of the dra...
Page 45 - Notes
Page 46 - Compartment Lights; FF/FZ Compartment Lights Diagnostic
– 44 – Compartment Lights The new Monogram side-by-side refrigerator uses 12 VAC halogen lights in both the fresh foodand freezer compartments. The fresh food compartment is equipped with two 35-watt bulbs andfive 20-watt bulbs producing a total of 170 watts. The freezer compartment is equipped with...
Page 47 - Door Switches; Master Light Switch
– 45 – Door Switches The fresh food and freezer door switches are located at the top of the fresh food and freezercompartments. The fresh food door switch closes when the door is open, providing L1 to the fresh food compartmentlight transformer. The freezer door switch is a dual-pole switch. It prov...
Page 48 - The refrigerator uses 2 types of halogen bulbs:; Transformers
– 46 – Type 2 Type 1 Type 2 Type 1 This is a 35 watt, 12 volt, Type MR11 bulb. If ordering through GE Parts and Accessories, order part WR02X11183. Type 2 This is a 20 watt, 12 volt, Type T bulb. If ordering through GE Parts and Accessories, order part WR02X11184. Circuit Breakers Two resettable cir...
Page 51 - Note: Climate Control Drawer is referred to as Quick Chill; Schematic
– 49 – Note: Climate Control Drawer is referred to as Quick Chill . Schematic K AUGER 2 Ω 39 Ω CUBE DISPENSER ICEMAKER WATER VALVE 1330 ohms 39 ohms 330 ohms
Page 52 - Refrigeration System
– 50 – The major components of the refrigeration systemare a reciprocating-type compressor, condenser,condenser loop, dryer, and evaporator. Thesecomponents, except for the condenser loop, are allreplaceable separately. Compressor The compressor is a reciprocating type. Refer tothe mini-manual for t...
Page 53 - Dryer; Refrigerant Charge
– 51 – Dryer The dryer is positioned vertically in the center of themachine compartment. A copper process tube,connected to the inlet of the dryer, provides accessto the high-pressure side of the refrigerationsystem. The capillary is connected to the outlet ofthe dryer. Replacement of filter dryer r...
Page 54 - Diagnostic Mode
– 52 – Enter the diagnostic mode by pressing both the freezer temperature pads (plus and minus) and therefrigerator temperature pads (plus and minus) simultaneously. All 4 pads must be held forapproximately 3 seconds. Blinking “0’s” in both displays indicate the refrigerator has entered the testmode...
Page 55 - Fresh Food Warm - Freezer Normal; Diagnostic Flowcharts
– 53 – Fresh Food Warm - Freezer Normal Diagnostic Flowcharts Check control settings and temperatures. Food at setting of 37 ˚F and 0 ˚F with no door openings for 12 hours should be: Fresh food 34 ˚F to 42 ˚F Freezer -8 ˚F to +6 ˚F Control settings require adjustment Adjust settings and allow 24 hou...
Page 56 - Fresh Food Too Cold - Freezer Normal
– 54 – Fresh Food Too Cold - Freezer Normal Check control settings and temperatures. Food at a setting of 37 ˚F and 0 ˚F with no door openings for 12 hours should be: Fresh food 34 ˚F to 42 ˚F Freezer -8 ˚F to +6 ˚F Adjust setting and allow 24 hours to stabilize. Controls require adjustment Room tem...
Page 57 - Fresh Food Warm - Freezer Warm
– 55 – Fresh Food Warm - Freezer Warm Basic refrigerator checks: Door gasket seal OK? Door switch - light turning off with door closed? Repair as necessary. Is the condenser fan running? Is the compressor running? Is the evaporator fan running? Is the airflow within the freezer normal? NO Go to Cond...
Page 58 - Freezer Warm - Fresh Food Normal
– 56 – Freezer Warm - Fresh Food Normal Check control settings and temperatures. Food at a setting of 37 ˚F and 0 ˚F with no door openings for 12 hours should be: Fresh food 34 ˚F to 42 ˚F. Freezer -8 ˚F to +6 ˚F. Adjust settings and allow 24 hours to stabilize. Basic refrigerator checks: Door gaske...
Page 59 - Compressor Not Running
– 57 – Compressor Not Running Disconnect power. Warm freezer thermistor to 70 ˚F. Reconnect power and set controls to 37 ˚F and 0 ˚F. Is the compressor running? Adjust setting and allow 24 hours to stabilize. Check for 120 VAC at connector J7-9 orange wire to terminal J8 white wire. Do you have 120 ...
Page 61 - Damper Door Does Not Operate
– 59 – Damper Door Does Not Operate Push on damper door to check manual movement. Is the damper door stuck? Push damper door halfway closed. Unplug refrigerator to reset main control board. Set temperature controls to 37 ˚F and 0 ˚F. Reconnect power. Remove blockage or replace damper. YES NO Does da...
Page 62 - Heavy Frost on Evaporator
– 60 – Heavy Frost on Evaporator Disconnect power. Unplug blue connector from main board. Measure between red wire on connector and orange (neutral) wire on main board J7, pin 9. Are there approximately 37 ohms? Always check door ajar, customer usage - numerous door openings, etc. Check wiring harne...
Page 63 - Evaporator Fan Not Running
– 61 – Evaporator Fan Not Running Always check fan for obstruction first. Disconnect power to reset main control board. Warm freezer thermistor to 70 ˚F. Set temperature controls to 37 ˚F and 0 ˚F. Reconnect power. At the evaporator fan connector, check for 13 VDC from the red to white wire and 8-13...
Page 64 - Condenser Fan Not Running
– 62 – Condenser Fan Not Running Always check for obstruction first. Disconnect power to reset main control board. Warm freezer thermistor to 70 ˚F and set temperaturecontrols to 37 ˚F and 0 ˚F. Reconnect power. At the condenser fan connector, check for 13 VDC from the red to white wire and 11-13 VD...
Page 65 - Warranty
– 63 – Warranty YOUR MONOGRAM REFRIGERATOR WARRANTYStaple sales slip or cancelled check here. Proof of original purchasedate is needed to obtain service under warranty. WHAT ISCOVERED From the Date of the OriginalPurchase FULL TWO-YEAR WARRANTY For two years from date of original purchase, we will p...