GE Concord 4 Manual - Free PDF Download

Page 2 - Notices

Notices FCC Part 15 Information to the User Changes or modifications not expressly approved by GE Security can void the user’s authority to operate the equipment. FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 ...

Page 3 - Commands at a Glance; Light number

Commands at a Glance Disarm the system. Cancel an accidental alarm. 1 + CODE CODE or 1 + CODE Arm to Level 2—STAY.* 2 + CODE Arm to Level 3—AWAY.* 3 + CODE Send a police alarm. Press and hold both POLICE buttons for 2 seconds. Send an auxiliary alarm. Press and hold both AUXILIARY buttons for 2 seco...

Page 5 - Contents; Commands at a Glance -

v Contents Commands at a Glance - 1 Getting to Know Your Security System 1 Panel .......................................................................................................................................... 1Touchpads ........................................................................

Page 9 - Appendix B: Planning for Emergencies

ix Accidental Smoke and Fire Alarms ............................................................................................ 46Dialer Abort ................................................................................................................................. 46Doors and Delay Time Set...

Page 11 - Getting to Know; Panel; presence of fire or carbon monoxide 24 hours a day.; Optional System Components

Concord 4 Series Security Systems 1 Getting to Know Your Security System Your security system consists of different components. Each component plays a special role in system operation (Figure 1). Figure 1. Security System Components Panel The panel is the heart of your system. The panel circuitry is...

Page 12 - Communicating; Alphanumeric and Fixed Display Touchpads; displaying text messages.; Wireless Handheld Touchpad; garage door, or activate a Police or Auxiliary panic alarm.; Touchtone Phones; ing on and off lights.; Instructing the System; Command + Access Code; dealer can install a special key and keyswitch in your home.

Concord 4 Series Security Systems 2 Communicating with the System Touchpads let you communicate with the system (Figure 2). Figure 2. Touchpads Alphanumeric and Fixed Display Touchpads Alphanumeric touchpads are mounted on a wall and provide system information by LEDs and/or displaying text messages...

Page 13 - Beeps and LEDs— How Your System Talks to You; tem states and operations.; Key Beeps; Beeps can be turned on or off by the installer.; Status Beeps; Notification by Pager; System Status

Concord 4 Series Security Systems 3 Beeps and LEDs— How Your System Talks to You Touchpads and interior sirens produce a variety of operating beeps to inform you of different sys- tem states and operations. Key Beeps A Key beep is the tone you hear when you press a button on an alphanumeric, fixed d...

Page 14 - Basic System; Phone to Operate Your System”.; What Happens in an Alarm Condition; • Speakers and touchpads emit emergency tones.; Fire Alarms; To be prepared in case of a fire alarm:; Automatic and Manual Fire Alarms; vating a manual pull fire device, causing alarm sirens to sound.; Note

Concord 4 Series Security Systems 4 Basic System Operations This section describes:• What Happens in an Alarm Condition• Fire and Smoke Alarms• Preventing Accidental Alarms• Arming your System• Exit and Entry Delay Times• Bypassing Sensors• Using the Chime Feature• Basic Light Control• Basic Output ...

Page 15 - If the system goes into a fire alarm automatically:; Clearing Alarms and Resetting Smoke Detectors; To clear an alarm condition caused by wireless smoke sensors:; Preventing Accidental Alarms; Guidelines for Preventing Accidental Alarms

Concord 4 Series Security Systems 5 If the system goes into a fire alarm automatically: 1. Immediately exit the building.2. Notify the fire department from a safe location (if system is not monitored). If you discover a fire emergency before the system goes into alarm automatically: 1. Press and hol...

Page 16 - Aborting Accidental Alarms; Arming and Disarming Your System; Level 1—OFF; To disarm to Level 1—OFF using a touchpad:

Concord 4 Series Security Systems 6 • Check the location of smoke detectors. Smoke detectors located too close to bathrooms and kitchens can trip from steam or smoke from cooking. • Take note of system beeps, voice announcements, and indicator lights which indicate the current system status. Abortin...

Page 17 - Level 2—STAY; Level 3—AWAY; Quick Arm; Quick Exit; Leave the door open if you are planning to

Concord 4 Series Security Systems 7 Level 2—STAY Use this level to arm perimeter doors and windows only. Interior devices such as motion sensors remain off so you can stay inside the premises without setting off an alarm. If you wish, you can exit through a designated delay door after arming to Leve...

Page 18 - Keychain Touchpad Arming; Using the Chime Feature; name; No Delay—For Instant Alarm; Arming to Level 2 or 3 with No Delay, using a touchpad:; or; CODE

Concord 4 Series Security Systems 8 Keychain Touchpad Arming Your installer can set up your keychain touchpad to arm the system in one of two ways:• Press the Lock button to arm the system directly to Level 3—AWAY with no Exit Delay. Using this method, you would not be able to arm to Level 2—STAY. •...

Page 19 - Auto STAY Arming Feature; —Silent; only; Bypassing—Arming With a Door or Window Open; bypass; Directly; before; Indirectly; Bypassing a Sensor Directly; To bypass sensors

Concord 4 Series Security Systems 9 Auto STAY Arming Feature The Auto STAY Arming feature helps cut down on false alarms in the event that you arm the system to 3—AWAY, but fail to leave during the Exit Delay time. Here’s how it works: Exit Extension Arming Feature The exit extension arming feature ...

Page 20 - Bypass; Bypassing a Sensor Indirectly; indirectly; To bypass sensors indirectly using a keychain touchpad:; Was the Bypass Successful?; To confirm whether or not a sensor was bypassed:; Basic Light Control; Basic; all; To turn a; specific; From any touchpad

Concord 4 Series Security Systems 10 3. At any touchpad, press # + CODE ( # is labeled Bypass ) 4. Touchpads display, “BYPASS SENSOR _ _,” or “ENTER SNSR _ _.” Enter the desired sen- sor number. 5. Touchpads display, “BYPASSED ZONES 01,” or “SENSOR 01 BYPASSED,” for example.6. If the touchpad displa...

Page 21 - Basic Output Control; To turn the output on or off:; Checking the Status of Your System; and; Short System Status; To get a Short System Status:; Full System Status; To get a Full System Status:; Panic Alarms

Concord 4 Series Security Systems 11 Refer to the User Sheets in Appendix A to determine which light number is associated with which lamp. Basic Output Control Your system may be set up with programmed outputs that control special hardware installed in your system. These outputs are usually set up t...

Page 22 - Fire Panic Alarm; To activate a Fire panic alarm from a touchpad:; Lighting During a Fire Panic Alarm; Police Panic Alarm; To activate a Police panic alarm from a touchpad:; To activate a Police panic alarm from a keychain touchpad:; Lighting During a Police Panic Alarm; Auxiliary Panic Alarm; To activate an Auxiliary panic alarm from a touchpad:; Lighting During an Auxiliary Panic Alarm; Type of Alarm

Concord 4 Series Security Systems 12 ately. A panic alarm can be activated in any arming level. Each type of panic alarm sounds and reacts differently when activated. Fire Panic Alarm The Fire panic alarm sounds from all interior and exterior sirens. On monitored systems, the cen- tral monitoring st...

Page 23 - Access Codes; System Master code; Regular User codes; Programming Access Codes; Access Code Integrity

Concord 4 Series Security Systems 13 Even though reaching the time-out stops the sirens, the alarm will still be in progress until the system is manually disarmed. Access Codes The system requires a valid access code before it will process most commands.There is one System Master code which serves a...

Page 24 - Changing or Erasing User Codes; Changing a User Code; To change or assign a user code:; To delete a user code:; Assigning Code Attributes; Assigning the Direct Bypassing Attribute; To assign Direct Bypassing to a user:; To assign Remote Access to a user:

Concord 4 Series Security Systems 14 If more than 40 keys are pressed when the system asks for a code, and those keystrokes are not part of a valid access code, a siren will sound. Talk to your installer or see Appendix A “Touch- pad Information” on page 44 to see if this feature is enabled. Changin...

Page 25 - Assigning the System Test Attribute; To assign System Testing to a user:; To assign Latchkey Report to a user:; Setting the; To set the System Time:

Concord 4 Series Security Systems 15 2. For Concord 4 systems, press 030 nnn 2 where nnn is user 000 through 229. For Concord Express V4 systems, press 030 nn 2 where nn is the user 00 through 15. 3. To turn Remote Access: on, press 2 + # off, press 1 + # . 4. Press * + 00 + # to exit the programmin...

Page 26 - To set the System Date:; mm; Adjusting; Adjusting the Touchpad Beeps (Fixed Display Touchpad Only); To change status tone pitch:; Adjusting the System Status Voice Volume; To change the voice volume:; Adjusting the Touchpad Display Brightness; To change touchpad display brightness:; 4 - H o u r F o r m a t; N o o n

Concord 4 Series Security Systems 16 4. Press * + 00 + # to exit the programming menus. Figure 4. 24-Hour Format To set the System Date: 1. Enter the programming menus by pressing 9 + System or Partition Master CODE . 2. Press 021 . 3. Enter the current date as 6 digits ( mm / dd / yy ) then press #...

Page 27 - Using the; Energy Saver Example; Setting the Energy Saver High and Low Temperature Settings

Concord 4 Series Security Systems 17 3. Select a brightness level: 0 + # Off 1 + # Low 2 + # Medium 3 + # High 4. Press * + 00 + # to exit the programming menus. After dimming the display, pressing any button momentarily returns the display to full bright- ness. After 15 seconds without touchpad act...

Page 28 - Temperature settings can range from 45° to 90° Fahrenheit.; To set the Energy Saver temperature range from a touchpad:; to exit the programming menus.; To turn Energy Saver on/off from any touchpad:; Notification by; High Level Reports

Concord 4 Series Security Systems 18 Temperature settings can range from 45° to 90° Fahrenheit. Figure 5.Energy Saver Setpoints To set the Energy Saver temperature range from a touchpad: 1. Enter the programming menus by pressing 9 + System or Partition Master CODE . 2. Press 070 . 3. Enter the lowe...

Page 29 - Pager Messages; mines how the information will actually appear.; Event Code in Page; Sensor Number or User Number in Page; This number identifies

Concord 4 Series Security Systems 19 Pager Messages When an event is reported on a numeric pager, the following information is included: Figure 6. Pager Messages Although all three types of information can be reported on your pager, your pager service deter- mines how the information will actually a...

Page 30 - Account Number in Page; where; Streamlining the Page Report; Creating Time; To define a time schedule:; nn; Scheduling Consecutive Days; Code; XXXX

Concord 4 Series Security Systems 20 Account Number in Page This number identifies where (which partition) the event is occurring. Streamlining the Page Report You can choose to have the four account number digits reported with every page, or to exclude them. Each partition has its own account numbe...

Page 31 - Example 1 of One Day Rollover; Monday through Friday; Multiple Day Rollover; to; Example of Multiple Day Rollover; will remain lit until the Schedule Z stop time is reached at 5 a.m.; Attaching Time Schedules; For any schedule to be effective, it needs to be

Concord 4 Series Security Systems 21 Example 1 of One Day Rollover At home you’d like the Latchkey Opening feature to be effective from 10 p.m. on Tuesday until 5 a.m. on Wednesday (see Figure 8 Example 1).By taking advantage of One Day Rollover, one time schedule can cover both days. (That sched- u...

Page 32 - Time Schedules and Partitions; Advanced Light; Controlling Lights By Time Schedule; Controlling Lights with Sensors; To attach lights to sensors:

Concord 4 Series Security Systems 22 • See “Opening and Closing Reports” for information on creating opening and closing sched- ules. • See “Latchkey Paging” for information on attaching time schedules to Latchkey Paging.• See “Notify By Exception” for information on attaching time schedules to Noti...

Page 33 - To detach lights from sensors:; Installer Programmable Lighting; Controlling; Scheduled; not

Concord 4 Series Security Systems 23 3. Press A or B until the light number (1–9) you would like to activate appears. 4. Enter the sensor number (1–96 for Concord 4, 1-32 for Concord Express V4) you wish to activate the light and press # . 5. Press B to assign another light to a sensor or press * + ...

Page 34 - Opening and; When Will this Feature Be Active?; Latchkey

Concord 4 Series Security Systems 24 4. Press # . The touchpad displays the first available time schedule as “SCHEDULE 00 OFF,” or “SCH 00 OFF.” 5. Enter 2 + # to assign the time schedule (“ON”) to arm the panel. 1 + # to make the time schedule inactive. 6. Press B to go to the next time schedule, i...

Page 35 - What Will the Pager Report?; Basic Latchkey Opening; Based on Time Schedule Only; Advanced Latchkey Opening; Latchkey Closing; Scheduling Latchkey Opening and/or Closing:

Concord 4 Series Security Systems 25 What Will the Pager Report? For Latchkey Opening Reports, the page reports the arming level as 111 (1—OFF) and the user.For Latchkey Closing Reports, the page reports the arming level as 222 (2—STAY) or 333 (3— AWAY), and the user that armed to that level. See “N...

Page 36 - Applying the Latchkey Modifier; Applying the Latchkey modifier from a touchpad:; To apply the Latchkey modifier using a keychain touchpad:; Notify by

Concord 4 Series Security Systems 26 3. To schedule: Latchkey Opening, press # when the touchpad displays “LATCHKEY OPENING” or “LATCH OPEN.”Or, press B until the touchpad displays “LATCHKEY CLOSING” or “LATCH CLOSE,” then press # . If you want a page to be sent every time Latchkey-designated user c...

Page 37 - Scheduling Exception Opening and/or Closing:; The No Activity

Concord 4 Series Security Systems 27 Who Can Send a Page? All user codes and keychain touchpads will send a page if used while Notify by Exception fea- ture is in effect. What Will the Pager Report? Exception Opening Reports report the arming level as 111 (1—OFF) and the user that disarmed the syste...

Page 38 - To enable/disable the Panel Download setting:; Using a; Global Settings; jump; Jumping Partitions

Concord 4 Series Security Systems 28 • Back up data from your system.• Allow your dealer to quickly implement requested programming changes. Note Before allowing any down- load sessions, the system must be disarmed to level 1—OFF. To enable/disable the Panel Download setting: 1. Enter the programmin...

Page 39 - To jump partitions using an access code:; Touchpads display, “ENTER PARTITION” or “ENTER CMD.”; Arming and Disarming Another Partition; schedule cannot be used by another partition, and vice versa.; Arming and Disarming Multiple Partitions at the Same Time; To arm multiple partitions at the same time from a touchpad:

Concord 4 Series Security Systems 29 To jump partitions using an access code: 1. From any hardwired touchpad, press 8 + CODE + 6 . Touchpads display, “ENTER PARTITION” or “ENTER CMD.” 2. Press the desired partition number (1 - 6) . The touchpad sounds one short beep if the jump was successful. One l...

Page 40 - Touchpads; Macro Keys

Concord 4 Series Security Systems 30 3. Press # to disarm all displayed partitions. Or, Press the number of any partitions you don’t want disarmed (the partition numbers disappear from the display), then press #. 4. If desired, press 4 (No Delay) or 6 (Latchkey) to activate those features. Notes on ...

Page 41 - System; To identify system information:; Viewing the; Overview; To view event history:

Concord 4 Series Security Systems 31 • EXIT— press once to use the Quick Exit feature.• AWAY—press once to arm to Level 3—AWAY. Note Macro Keys should not be programmed to disarm the system. Your installer can also program these buttons to perform a system command different from those described. For...

Page 42 - OR; when an alarm occurs.

Concord 4 Series Security Systems 32 • The Viewing Event History mode will exit automatically after one minute of inactivity OR when an alarm occurs. The following table is a comprehensive list of displayed events and their associated details (parti- tion, current arming level, zone, bus unit number...

Page 43 - User information is shown in the following table.

Concord 4 Series Security Systems 33 User information is shown in the following table. No Activity Cancelled ACTIVITY CANCEL X X Opening Report OPENING REPORT X X X X Phone Failure PHONE FAILURE X Phone Line Test Failure PHONE LINE FAIL X Phone Line Test Restoral PH LINE RESTORED X Phone Test PHONE ...

Page 44 - Phone Command Prefix; Detail Screen Display

Concord 4 Series Security Systems 34 Source information is shown in the following table. Using a Touchtone Phone to Operate Your System Your system may be equipped with an option that allows system operation from a Touchtone phone, on or off the premises. This option enables programmed text to be sp...

Page 45 - How the Panel Answers the Phone; Enter your access; System is OK; Codes with Remote Access Capability; Touchtone Phone System Operation; Phone operation of your system involves 2 steps:; Local Phone Access

Concord 4 Series Security Systems 35 When using a cellular phone to operate the system, follow the off-site operating instructions. How the Panel Answers the Phone When you call the panel, it needs to recognize that it should answer the incoming call. This is accomplished by one of two methods: • Ri...

Page 46 - Activating a Police Panic Alarm; repeatedly, regardless of your phone command prefix key.

Concord 4 Series Security Systems 36 Activating a Police Panic Alarm Your system can be set up so you can activate a Police panic alarm from an on-site Touchtone phone. If your system is set up for this:• Press the * repeatedly, regardless of your phone command prefix key. • Do not wait more than tw...

Page 47 - What if someone calls while I’m operating the panel?; To disengage local phone control:; Testing the; Automatic Test Features; Sensor Test

Concord 4 Series Security Systems 37 Phone Questions? What if someone calls while I’m operating the panel? If the phone rings while you’re using it to operate the system, you’ll hear one long beep for each ring from interior speakers and phones. You can answer the call by simply hanging up on the sy...

Page 48 - Disarm to Level 1—Off to exit Test Mode.; Phone Communication Test; Device

Concord 4 Series Security Systems 38 4. Disarm to Level 1—Off to exit Test Mode. Phone Communication Test The purpose of this test is to verify communication between the central monitoring station and your system.Most phone tests take only a few minutes, however, your system will try for up to 15 mi...

Page 49 - To perform a phone communication test:; To perform an alarm siren warning sound test:; Troubleshooting; Trouble Beeps and Trouble Messages; Silencing Trouble Beeps; To silence trouble beeps:

Concord 4 Series Security Systems 39 To perform a phone communication test: 1. Disarm the system.2. Press 8 + System or Partition Master CODE + 2 . touchpads display, “PHONE TEST” or “System Armed to PHONE TEST.” 3. If the phone test is successful: systems with the optional voice feature will announ...

Page 50 - Common Questions and Answers; I can’t arm my system.; Phone Issues; any; Lighting Issues

Concord 4 Series Security Systems 40 Common Questions and Answers Q. I can’t arm my system. A. Try the following: • If arming to Level 2—STAY or Level 3—AWAY, make sure all monitored perimeter doors and windows are closed. • Press * for a system status and for clues to the problem. • Call the instal...

Page 51 - Touchpad/Voice Feedback; XX

Concord 4 Series Security Systems 41 Touchpad/Voice Feedback After Pressing * Key Trouble Condition AC POWER FAILURE The panel power transformer may be unplugged or there may be an AC power outage. If the transformer is plugged in, check the circuit breaker or fuse that controls that outlet. The bac...

Page 52 - User Sheets; should be completed by the installer and the user.; System Sensors; Sensor Name

Concord 4 Series Security Systems 42 Appendix A: User Sheets Appendix A contains specific information about the setup of your system. The User Sheets should be completed by the installer and the user. System Sensors Note If you have more System Sensors than will fit on this sheet, make copies of thi...

Page 53 - User Codes; User can access the system from a phone.

Concord 4 Series Security Systems 43 User Codes The table below provides a space for you to record user code information. Note If you have more User Codes than will fit on this sheet, make copies of this sheet and keep all the infor- mation together. B = User can bypass sensors. RA = User can access...

Page 54 - Touchpad Information; Is Touchpad Tamper feature on?; Keychain Touchpads; Keychain Touchpad 1; Location of TP

Concord 4 Series Security Systems 44 Touchpad Information Alphanumeric and Fixed Display Touchpads Status beeps and Key beeps are programmable by the installer. The Silent Arming feature is user–programmable. Note Protest beeps will always sound when bypassing. Is Touchpad Tamper feature on? Yes. If...

Page 55 - Keychain Touchpad 2; Keychain Touchpad 3; Keychain Touchpad 4

Concord 4 Series Security Systems 45 Keychain Touchpad 2 • Active for Partition: 1 2 3 4 5 6• Latchkey User: Y N Figure 10. Keychain Touchpad 2 Keychain Touchpad 3 • Active for Partition: 1 2 3 4 5 6• Latchkey User: Y N Figure 11. Keychain Touchpad 3 Keychain Touchpad 4 • Active for Partition: 1 2 3...

Page 56 - Accidental Smoke and Fire Alarms; To silence the alarms and reset the sensor:; Dialer Abort

Concord 4 Series Security Systems 46 Accidental Smoke and Fire Alarms To silence the alarms and reset the sensor: 1. Press CODE or 1 + CODE , once to silence the alarm. 2. Press 1 + CODE , again to reset the smoke alarm. Smoke and fire panic alarms cannot be cancelled and are always reported to the ...

Page 57 - If the Power Goes Out; No Activity Feature; Factory code

Concord 4 Series Security Systems 47 If the Power Goes Out Your system has a backup battery that keeps your system operational during a power failure. An optional feature allows your system to alert the central monitoring station if the power is off for 15 - 45 minutes. It reports again when power h...

Page 58 - Paging; For what events will the central station or pagers be notified?; Lights; Partition

Concord 4 Series Security Systems 48 Paging For what events will the central station or pagers be notified? According to my pager provider, the central station account number will appear as:____________________________________________________________________________ Lights Record the house codes for...

Page 59 - Outputs

Concord 4 Series Security Systems 49 Partition 5—House Code______ Partition 6—House Code______ Outputs Energy Saver Light Location of Light 1 1 2 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 Output Ptn. Location Name 1 2 3 4 5 6 Ptn. Low Temp. Setting High Temp. Setting 1 _____ ° F _____ ° F 2 _____ ° F _____ ° F ...

Page 60 - Alarm Sounds and Status Beeps; Alarm Type; Fire; Beep Type

Concord 4 Series Security Systems 50 Alarm Sounds and Status Beeps Alarm Type Alarm Sound Fire Repeating series of three beeps. Police Continuous tone. Auxiliary Rapid Beeps. Beep Type Beep Sound Exit Delay 2 or 3 beeps (indicating arming level), followed by 1 beep every 4 seconds, followed by 10 se...

Page 61 - Planning for; Floor Plan Example; ing. Call for emergency assistance from a neighbor’s phone

Concord 4 Series Security Systems 51 Appendix B: Planning for Emergencies Develop plans for a variety of emergency situations. Periodically discuss and rehearse emer- gency plans that include the following:• Understand how to use your security system.• Know the normal state of doors and windows; ope...

Page 62 - Your Floor Plan; Show all building levels.

Concord 4 Series Security Systems 52 Figure 13. Floor Plan Example Your Floor Plan Use the following guidelines when drawing your floor plan on the next page: Show all building levels. Show exits from each room (two exits per room are recommended). Show the location of all security system components...

Page 63 - Floor Plan

Page 64 - Alarm System Limitations; they are placed behind doors or other obstacles.; If Your System Needs Service

Concord 4 Series Security Systems 54 Alarm System Limitations Not even the most advanced alarm system can guarantee protection against burglary, fire, or environmental emergencies. All alarm systems are subject to possible compromise or failure-to- warn, for a variety of reasons including:• If siren...

Page 65 - Programming; Two Methods to Program Your System; using a regular user code.; Using Programming Menus; Examples of Programming Using Menus; To change or assign a user access code:; until the touchpad displays “USER CODES,” then press

Concord 4 Series Security Systems 55 Appendix C: Programming Your System You can program the following items on your system:• System time and date• User codes• Schedules• Schedule events• Downloading feature• Brightness of touchpads• Volume of speakers• Chime features• Energy saver options• Attach l...

Page 66 - To erase a user code:; To change or delete the Partition Master Code:; To change the System Master Code:

Concord 4 Series Security Systems 56 3. Press B until the touchpad displays the type of code you wish to change (Regular User codes, Partition Master Codes, or System Master code), then press # . For example, if you want to change a Regular User code, press # when the touchpad displays “REGULAR USER...

Page 67 - The touchpad displays “REGULAR USER CODES” or “REG CODES.” Press; Using Programming Shortcuts; Local Phone

Concord 4 Series Security Systems 57 3. The touchpad displays “REGULAR USER CODES” or “REG CODES.” Press B until the display reads “SYSTEM MASTER CODE” or “SYS MASTER,” then press # . 4. Replace the existing code with the new 4 digit System Master Code then press # . 5. Press * + 00 + # to exit the ...