Page 2 - Table of Contents
Introduction 8 Child Safety 17 Child seat positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Booster seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Installing child seats . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 9 - ABOUT THIS MANUAL; Introduction
ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time toget to know your vehicle by reading this manual. The more that youknow about it, the greater the safety and pleasure you will get fromdriving it. WARNING: Always drive with due care and attention when using and ope...
Page 12 - SYNC®; Event Data Recording
DATA RECORDING Service Data Recording Service data recorders in your vehicle are capable of collecting andstoring diagnostic information about your vehicle. This potentiallyincludes information about the performance or status of various systemsand modules in the vehicle, such as engine, throttle, st...
Page 14 - CALIFORNIA PROPOSITION 65; Some constituents of engine exhaust, certain vehicle; PERCHLORATE MATERIAL; Certain components in your vehicle, such as airbag modules,; REPLACEMENT PARTS RECOMMENDATION
CALIFORNIA PROPOSITION 65 WARNING: Some constituents of engine exhaust, certain vehicle components, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to theState of California to cause cancer and birth defects or otherreproductive harm. PERCH...
Page 15 - SPECIAL NOTICES; Please read the; NEVER; be placed in front of an active passenger airbag.
Collision Repairs We hope that you never experience a collision, but accidents do happen.Genuine Ford replacement collision parts meet our stringentrequirements for fit, finish, structural integrity, corrosion protection anddent resistance. During vehicle development, we validate that these partsdel...
Page 16 - Notice to owners of pickup trucks and utility type vehicles; Utility vehicles have a significantly higher rollover; Using your vehicle as an ambulance; Ford Incomplete
Notice to owners of pickup trucks and utility type vehicles WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. Before you drive your vehicle, please read this Owner’s Manual carefully.Your vehicle is not a passenger car. As with other vehicles of this t...
Page 17 - MOBILE COMMUNICATIONS EQUIPMENT; Driving while distracted can result in loss of vehicle; See this owner’s manual for all other required
MOBILE COMMUNICATIONS EQUIPMENT Using mobile communications equipment is becoming increasinglyimportant in the conduct of business and personal affairs. However, youmust not compromise your own or others’ safety when using suchequipment. Mobile communications can enhance personal safety andsecurity ...
Page 18 - GENERAL INFORMATION; Always make sure your child is secured properly in a; Child Safety
GENERAL INFORMATION See the following sections for directions on how to properly use safetyrestraints for children. WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your v...
Page 19 - Recommendations for Safety Restraints for Children
Recommendations for Safety Restraints for Children Child size, height, weight, orage Recommendedrestraint type Infantsortoddlers Children weighing 40 lb (18 kg)or less (generally age four oryounger). Use a child safety seat(sometimes called aninfant carrier, convertibleseat, or toddler seat). Smallc...
Page 20 - CHILD SEAT POSITIONING
CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move thevehicle seat upon which the child seat is installed all the way back.When poss...
Page 21 - Seats
WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a crash. WARNING: To avoid risk of injury, do not leave children or pets unattende...
Page 22 - BOOSTER SEATS; Never place, or allow a child to place, the shoulder
BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a crash. Use a belt-positioning booster seat for children who have o...
Page 23 - Types of Booster Seats; Backless booster seats
Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield.If a vehicle seating position has a low seat back or no head restraint, abackless booster seat may place your child’s head (as measured at thetops of the ears) above the top of the...
Page 26 - the steps are the same for installing a rear facing child seat.
• Keep the buckle release button pointing up and away from the safetyseat, with the tongue between the child seat and the release button,to prevent accidental unbuckling. • Place the vehicle seat upon which the child seat will be installed inthe upright position. • Put the safety belt in the automat...
Page 27 - The automatic locking mode is available on the front passenger
3. While holding the shoulder andlap belt portions together, route thetongue through the child seataccording to the child seatmanufacturer’s instructions. Be surethe belt webbing is not twisted. 4. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingf...
Page 28 - Using
8. Remove remaining slack from thebelt. Force the seat down with extraweight, for example, by pressingdown or kneeling on the childrestraint while pulling up on theshoulder belt in order to force slackfrom the belt. This is necessary to remove the remaining slack that will exist once theextra weight...
Page 29 - Using Lower Anchors and Tethers for CHildren (LATCH); Never attach two child safety seats to the same
Using Lower Anchors and Tethers for CHildren (LATCH) WARNING: Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injuryor death. The LATCH system is composed of three vehicle...
Page 32 - Using Tether Straps; straps are available as an accessory for many older safety seats.
The LATCH lower anchors are located at the rear section of the rear seatbetween the cushion and seatback. Follow the child seat manufacturer’s instructions to properly install achild seat with LATCH attachments. Follow the instructions on attachingchild safety seats with tether straps. Attach LATCH ...
Page 36 - PRINCIPLES OF OPERATION; Safety Belts
PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a crash. WARNING: To redu...
Page 38 - Always ride and drive with your seatback upright
FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle arecombination lap and shoulder belts. 1. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) until you hear a snap and feelit latch. Make sure the tongue i...
Page 39 - Safety Belt Locking Modes; After any vehicle crash, the safety belt system at all
Pregnant women should alwayswear their safety belts. The lap beltportion of a combination lap andshoulder belt should be positionedlow across the hips below the bellyand worn as tight as comfort willallow. The shoulder belt should bepositioned to cross the middle ofthe shoulder and the center of the...
Page 40 - Safety Belt Extension Assembly; Do not use extensions to change the fit of the
Automatic Locking Mode In this mode, the shoulder belt is automatically pre-locked. The belt willstill retract to remove any slack in the shoulder belt. The automaticlocking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a ch...
Page 41 - SAFETY BELT HEIGHT ADJUSTMENT; Position the safety belt height adjusters so that the; SAFETY BELT WARNING LIGHT AND INDICATOR CHIME
SAFETY BELT HEIGHT ADJUSTMENT WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the seat beltand increase the risk of injury in a crash. Adjust the height of the s...
Page 43 - Deactivating and Activating the Belt-Minder Feature
Deactivating and Activating the Belt-Minder Feature WARNING: While the design allows you to deactivate your Belt-Minder, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leavethe Belt-Minder system activated for yourself and others wh...
Page 44 - CHILD RESTRAINT AND SAFETY BELT MAINTENANCE; For proper care of soiled safety belts, see
CHILD RESTRAINT AND SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodicallyto make sure they work properly and are not damaged. Inspect thevehicle and child seat safety belts to make sure there are no nicks, tearsor cuts. Replace if necessary. All vehicle ...
Page 45 - Supplementary Restraints System
PRINCIPLES OF OPERATION WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even wh...
Page 46 - SOS POST-CRASH ALERT SYSTEMTM
The airbags are a supplemental restraint system and are designed towork with the safety belts to help protect the driver and right frontpassenger from certain upper body injuries. Airbags do not inflate slowly;there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see...
Page 47 - DRIVER AND PASSENGER AIRBAGS; Crash Sensors and Airbag Indicator
DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over theairbag inflation area may cause those objects to be propelled by theairbag int...
Page 48 - Proper Driver and Front Passenger Seating Adjustment; The National Highway Traffic Safety Administration; Children and Airbags; Airbags can kill or injure a child in a child seat.
Proper Driver and Front Passenger Seating Adjustment WARNING: The National Highway Traffic Safety Administration recommends a minimum distance of at least 10 inches (25 centimeters) between an occupant’s chest and the driver airbagmodule. Failure to follow this could seriously increase the risk of i...
Page 49 - Passenger Airbag ON and OFF Switch (If Equipped); Towing; Turning the Passenger Airbag Off
Passenger Airbag ON and OFF Switch (If Equipped) WARNING: An airbag ON and OFF switch may have been installed in this vehicle. Before driving, always look at the face of the switch to be sure the switch is in the proper position in accordancewith these instructions and warnings. Failure to put the s...
Page 50 - Turning the Passenger Airbag Back On
Turning the Passenger Airbag Back On WARNING: The safety belts for the driver and right front passenger seating positions have been specifically designed to function together with the airbags in certain types of crashes. Whenyou turn off your airbag, you not only lose the protection of the airbag,yo...
Page 52 - Transport Canada Deactivation Criteria (Canada Only)
• the infant has a medical condition which, according to the infant’sphysician, makes it necessary for the infant to ride in the front so thatthe driver can constantly monitor the child’s condition. 2. Child age 1 to 12. A child age 1 to 12 must ride in the front seat because: • the vehicle has no r...
Page 53 - Child age 12 or under:
1. Infant: An infant (less than 1 year old) must ride in the front seat because: • my vehicle has no rear seat; • the rear seat in my vehicle cannot accommodate a rear-facing infantseat; or • the infant has a medical condition which, according to the infant’sphysician, makes it necessary for the inf...
Page 54 - CRASH SENSORS AND AIRBAG INDICATOR; Modifying or adding equipment to the front end of
CRASH SENSORS AND AIRBAG INDICATOR WARNING: Modifying or adding equipment to the front end of your vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system,increasing the risk of injury. Do not modify the front end of yourvehicle. Your...
Page 55 - AIRBAG DISPOSAL
The fact that the safety belt pretensioners or airbags did not activate in acrash does not mean that something is wrong with the system. Rather, itmeans the restraints control module determined the accident conditions(such as crash severity, belt usage) were not appropriate to activatethese safety d...
Page 56 - Keys and Remote Control
GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with part 15 of the FCC Rules and with IndustryCanada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference...
Page 57 - If the vehicle is equipped with the E-Guard Cargo Protection; Replacing the Battery; To replace the battery:
REMOTE CONTROL (IF EQUIPPED) If there are problems with theremote entry system, make sure totake all remote entry transmitterswith you to the authorized dealer inorder to aid in troubleshooting theproblem. Note: If the vehicle is equipped with the E-Guard Cargo Protection System™ the remote transmit...
Page 58 - The panic alarm will operate regardless of the ignition position.
2. Do not wipe off any grease on thebattery terminals on the backsurface of the circuit board. 3. Remove the old battery. 4. Insert the new battery. Refer to the diagram inside the remote entrytransmitter for the correct orientation of the battery. Press the batterydown to ensure that the battery is...
Page 59 - REPLACING A LOST KEY OR REMOTE CONTROL; Security; Reprogramming Your Remote Controls
REPLACING A LOST KEY OR REMOTE CONTROL You can purchase replacement or additional keys or remote controls froman authorized dealer. A dealer can program the transmitters to yourvehicle or you may be able to program them yourself. See the Security chapter for information on programming spare keys. Re...
Page 60 - LOCKING AND UNLOCKING; You can use the remote control anytime the vehicle is not running.; Memory Lock; Locks
LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lockand unlock your vehicle. Power Door Locks (If Equipped) The power door lock switches are on the driver and front passenger doorpanels. A. Unlock B. Lock Remote Control (If Equipped) You can use the remote cont...
Page 61 - Autolock and Unlock; Enabling or Disabling Autolock and Autounlock
Autolock and Unlock Note: Your vehicle comes with this feature disabled. The autolock feature will lock all the doors when: • all doors are closed, • the ignition is on, • you shift into any gear putting the vehicle in motion, and • the vehicle attains a speed greater than 12 mph (20 km/h). If the v...
Page 62 - Illuminated Entry; System Features
Illuminated Entry The interior lamps and parking lamps illuminate when the remote entrysystem is used to unlock the doors or sound the personal alarm. The illuminated entry system will turn off the lights if: • you switch the ignition on • you press the lock button on the remote control • after 25 s...
Page 64 - Emergency Lock Release
Emergency Lock Release WARNING: If equipped with E-Guard Cargo Protection System™ occupants may become trapped in the cargo area unless the exit procedure is followed. The cargo doors cannot beunlocked using manual or power door locks or remote control. In anemergency, to exit the cargo area, locate...
Page 66 - Automatic Arming; Your vehicle arms immediately after you switch the ignition off.; Automatic Disarming; Programming a Spare Key
Automatic Arming Your vehicle arms immediately after you switch the ignition off. Automatic Disarming Your vehicle disarms when you switch the ignition on with a coded key. Replacement Keys If your keys are lost or stolen and you do not have an extra coded key,you will need to have your vehicle towe...
Page 67 - Remove the newly programmed coded key from the ignition.
6. Turn the ignition off and remove the second previously programmedcoded key from the ignition. 7. After three seconds but within 10 seconds of turning the ignition offand removing the previously programmed coded key, insert the newunprogrammed key into the ignition. 8. Turn the ignition from off t...
Page 68 - ADJUSTING THE STEERING WHEEL; Do not adjust the steering wheel when your vehicle; Steering Wheel
ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. 1. Pull and hold the steering wheelrelease lever. 2. Adjust the steering wheel to thedesired position then release thelever. VOICE CONTROL (IF EQUIPPED) A. Voice recognition B. Phone mode See the SYNC...
Page 69 - WINDSHIELD WIPERS; Fully defrost the windshield before turning on the windshield; Wipers and Washers
WINDSHIELD WIPERS Note: Fully defrost the windshield before turning on the windshield wipers. Note: Make sure the windshield wipers are turned off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears. If that does not resolve the issue, ins...
Page 70 - WINDSHIELD WASHERS; Do not operate the wipers on a dry windshield. This may scratch
WINDSHIELD WASHERS Note: Do not operate the wipers on a dry windshield. This may scratch the glass, damage the wiper blades or cause the wiper motor to burn out.Always use the windshield washer before wiping a dry windshield. Note: Do not operate the washer when the washer reservoir is empty. This m...
Page 71 - LIGHTING CONTROL; A. The first position turns the lamps off.; High Beams; A B C; Lighting
LIGHTING CONTROL A. The first position turns the lamps off. B. The second position turns on the parkinglamps, instrument panel lamps, license platelamps and tail lamps. C. The third position turns the headlamps on. High Beams • Push the lever toward theinstrument panel to switch on thehigh beams. • ...
Page 72 - INSTRUMENT LIGHTING DIMMER
INSTRUMENT LIGHTING DIMMER Note: If you disconnect the battery or it becomes discharged, the dimmer switch will require re-calibration. Rotate the dimmer switch fromthe full dim position to the full dome/on position to reset. Note: Move the control to the full upright position, past detent, to turn ...
Page 73 - any door is opened; Cargo Lamps
TURN SIGNAL CONTROL • Push down to activate the leftturn signal. • Push up to activate the right turnsignal. INTERIOR LAMPS Front and Rear Courtesy/Reading Lamps (If Equipped) The center dome portion of thelamp, will light when: • any door is opened • the panel dimmer control ismoved to the full upr...
Page 74 - Accessory Delay; AUTO; Windows and Mirrors
POWER WINDOWS (IF EQUIPPED) WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets a...
Page 75 - EXTERIOR MIRRORS; Do not adjust the mirror while your vehicle is in; Foldaway Exterior Mirrors
EXTERIOR MIRRORS Power Exterior Mirrors (If Equipped) WARNING: Do not adjust the mirror while your vehicle is in motion. A. Left mirror B. Off C. Right mirror To adjust your mirrors: 1. Select the mirror you want to adjust. 2. Move the control in the direction you want to tilt the mirror. 3. Return ...
Page 77 - Integrated Blind Spot Mirrors (If Equipped); Objects in the blind spot mirror are closer than they
Integrated Blind Spot Mirrors (If Equipped) WARNING: Objects in the blind spot mirror are closer than they appear. Blind spot mirrors have an integrated convex mirror built into the upperoutboard corner of the exterior mirrors. They are designed to assist youby increasing visibility along the side o...
Page 78 - SUN VISORS
INTERIOR MIRROR (IF EQUIPPED) WARNING: Do not adjust the mirror when your vehicle is moving. Note: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum or ammonia based cleaning products. You can adjust the interior mirror to your preference. Some mirrors als...
Page 79 - GAUGES; Cluster shown in standard measure. Metric similar.; Instrument Cluster
GAUGES Cluster shown in standard measure. Metric similar. A. Tachometer B. Fuel gauge C. Engine coolant temperature gauge D. Speedometer E. Battery voltage gauge F. Information display. See Information displays for more information. G. Engine oil pressure gauge 78 Instrument Cluster 2014 Econoline (...
Page 80 - Never remove the coolant reservoir cap while the; Battery Voltage Gauge:; Vehicle Settings and Personalization; See; Engine Oil Pressure Gauge
Fuel Gauge Indicates approximately how much fuel is left in the fuel tank (when theignition is on). The fuel gauge may vary slightly when the vehicle is inmotion or on a grade. The fuel icon and arrow indicates which side ofthe vehicle the fuel filler door is located. Engine Coolant Temperature Gaug...
Page 81 - WARNING LAMPS AND INDICATORS; Some warning indicators appear in the information display and; Airbag – Front; malfunction in the indicator light.; Anti-Lock Braking System; illuminated. Have the system checked by your authorized dealer.; Battery
WARNING LAMPS AND INDICATORS The following warning lamps and indicators will alert you to a vehiclecondition that may become serious. Some lamps will illuminate when youstart your vehicle to make sure they work. If any lamps remain on afterstarting your vehicle, refer to the respective system warnin...
Page 82 - Charging System; It will illuminate when you switch this feature on.; Direction Indicator; Do not resume your journey if it illuminates despite the level; Engine Coolant Temperature
WARNING: Driving a vehicle with the brake system warning light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle.Have the vehicle checked by your authorized dealer as soon as possible.Driving extended distances with the parking brak...
Page 83 - It will illuminate when the headlamp high beam is switched on.; Low Fuel Level
Fasten Safety belt It will illuminate and a chime will sound to remind you to fastenyour safety belt. High Beam It will illuminate when the headlamp high beam is switched on. It will flash when you use the headlamp flasher. Low Fuel Level It will illuminate when the fuel level is low or near empty.R...
Page 84 - Service Engine Soon; service engine soon; Stability Control System; Transmission
Service Engine Soon The service engine soon indicator light illuminates when the ignition is first turned to the on position to check the bulb and toindicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. Normally, the “service engine soon” light will stay on until theengine ...
Page 86 - Information Displays
GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus offthe road. Your primary responsibility is the safe operation of yourvehicle. We recommend...
Page 88 - SETUP; Electric or EOH; SYSTEM CHECK; CHARGING SYSTEM
SETUP TBC MODE (ifequipped) press and holdtheSELECT/RESETstem Electric or EOH LANGUAGE =ENGLISH /SPANISH /FRENCH English / Spanish / French SYSTEM CHECK RESET FORSYSTEM CHECK press and holdtheSELECT/RESETstem XXX% OIL LIFE ENGINE HOURS (if enabled) ENGINE IDLE HOURS (ifenabled) CHARGING SYSTEM BRAKE...
Page 89 - Compass zone adjustment
• AUTOUNLOCK: This feature automatically unlocks all vehicle doorswhen the driver’s door is opened within 10 minutes of the ignitionbeing turned off. • REAR PARK AID (if equipped): This feature sounds a tone to warnthe driver of obstacles near the rear bumper, and functions only whenR (Reverse) gear...
Page 90 - Compass calibration adjustment; For optimum calibration, drive to an open, level location away
Compass calibration adjustment Note: For optimum calibration, drive to an open, level location away from large metallic objects or structures. Switch off all non-essentialelectrical accessories (heated rear window, heater, A/C, map lamps,wiper, etc.) and make sure all the doors are closed Note: If t...
Page 91 - INFORMATION MESSAGES; Brake fluid
INFORMATION MESSAGES Press the SELECT/RESET stem to acknowledge and remove somemessages from the information display. Other messages will be removedautomatically after a short time. Certain messages need to be confirmedbefore you can access the menus. AdvanceTrac® / Traction Control Messages Action ...
Page 92 - Tire Pressure Monitoring System; Trailer Messages; Trailer towing
Park Aid Messages Action / Description CHECK REAR PARKAID Displayed when the transmission is in R(Reverse) and the park aid is disabled. Tire Messages Action / Description LOW TIREPRESSURE Displays when one or more tires on yourvehicle have low tire pressure. TIRE PRESSUREMONITOR FAULT Displays when...
Page 94 - Climate Control
HEATER ONLY SYSTEM A. Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed. B. Temperature control: Controls the temperature of the airflow in your vehicle. Adjust to select the desired temperature. C. Air distribution control: Turn the con...
Page 98 - SITTING IN THE CORRECT POSITION
SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seatback reclined too far can take off weight from the seat cushion and affect the passenger sensing system, resulting in serious injury or death in acrash. Always sit upright against your seatback, with your fee...
Page 99 - HEAD RESTRAINTS; To minimize the risk of neck injury in the event of a; MANUAL SEATS; Do not adjust the driver seat or seatback when your
HEAD RESTRAINTS WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and operate the vehicle until the seatback is placed in its proper position.The driver should never adjust the head restraint while the vehicle is inmotion. The ...
Page 101 - POWER SEATS; Never adjust the driver seat when the vehicle is
POWER SEATS WARNING: Never adjust the driver seat when the vehicle is moving. The control is located on the outboard side of the seat cushion. Press A to raise or lower the frontportion of the seat cushion. Press B to move the seat forward,backward, up or down. Press C to raise or lower the rearport...
Page 102 - REAR SEATS; Check to see that the seat and seat back is latched
Recline Adjustment (If Equipped) REAR SEATS Rear Captains Chair (Passenger SideOnly) Pull the lever to adjust the seat forwardor backward. Quick-Release Captains Chair(Seven PassengerConfiguration-Second Row Only) WARNING: Check to see that the seat and seat back is latched securely in position. Kee...
Page 104 - Rear Bench Seat
Rear Bench Seat WARNING: Always latch the vehicle seat to the floor, whether the seat is occupied or empty. If not latched, the seat may cause injury during a sudden stop. WARNING: Do not hang or attach any cargo to the release straps of the rear bench seats. Doing so could cause the release straps ...
Page 106 - Auxiliary Power Points
AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fireor serious injury. Note: If used when the engine is not running, the battery w...
Page 109 - Failure to start; Starting and Stopping the Engine
GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover. The emission system heats up th...
Page 110 - IGNITION SWITCH
IGNITION SWITCH Note: Do not store the key in the ignition after the vehicle is turned off and you have left the vehicle. This could cause a drain on the battery. A. Accessory: Allows the electrical accessories, such as the radio, to operate while the engine is not running. B. Lock: Locks the automa...
Page 112 - Choosing the right fuel
Stopping the Engine When Your Vehicle Is Moving WARNING: Switching off the engine when the vehicle is still moving will result in a loss of brake and steering assistance. The steering will not lock, but higher effort will be required. When theignition is switched off, some electrical circuits, warni...
Page 113 - Suitable for Use with Outdoor
Guarding Against Exhaust Fumes WARNING: If you smell exhaust fumes inside your vehicle, have this checked immediately. Do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Takeprecautions to avoid its dangerous effects. Important Ventilating Information ...
Page 114 - Keep plug terminals clean and free of dirt and corrosion.; Using the Engine Block Heater
• Make sure that when in operation, the extension cord plug and theheater cord plug connections are free and clear of water. This couldcause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear ofcombustibles. • Make sure the heater, heater cord and extension cord are...
Page 115 - SAFETY PRECAUTIONS; Fuel and Refueling
SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fue...
Page 116 - FUEL QUALITY; Use of any fuel other than those recommended may cause; Choosing the Right Fuel (Gasoline Engines); Fuels containing methanol.
• Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes,remove contact lenses (if worn), flush with water for 15 minutes andseek medical attention. Failure to seek proper medical attention couldlead to permanent injury. • Fuels can also be harmful if absorbed through the skin. If f...
Page 117 - Octane Recommendations
Choosing the Right Fuel With a Flex Fuel Vehicle (If Equipped) Use only UNLEADED gasoline or UNLEADED gasoline blended with amaximum of 85% ethanol (E-85) in your Flex Fuel Vehicle (FFV). Ifyour vehicle is flex fuel capable, it will have a yellow bezel placed overthe fuel fill inlet. Do not use: • F...
Page 118 - RUNNING OUT OF FUEL; Warning Lamps and; REFUELING
RUNNING OUT OF FUEL Avoid running out of fuel because this situation may have an adverseeffect on powertrain components. If you have run out of fuel: • You may need to cycle the ignition from off to on several times afterrefueling to allow the fuel system to pump the fuel from the tank tothe engine....
Page 120 - Calculating Fuel Economy
For consistent results when filling the fuel tank: • Turn the ignition off before fueling; an inaccurate reading results if theengine is left running. • Use the same fill rate (low–medium–high) each time the tank is filled. • Allow no more than two automatic click–offs when filling. Results are most...
Page 121 - EMISSION CONTROL SYSTEM; Scheduled Maintenance Information
EMISSION CONTROL SYSTEM WARNING: Do not park, idle, or drive your vehicle in dry grass or other dry ground cover. The emission system heats up the engine compartment and exhaust system, which can start a fire. WARNING: Exhaust leaks may result in entry of harmful and potentially lethal fumes into th...
Page 124 - AUTOMATIC TRANSMISSION OPERATION
AUTOMATIC TRANSMISSION OPERATION Understanding the Gearshift Positions of the 4–Speed AutomaticTransmission WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle. Your ...
Page 125 - The O/D OFF lamp will illuminate in the instrument cluster.
R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward.Always come to a complete stop before shifting into and out of R(Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and isfree to roll. Hold the brake pedal down while in this p...
Page 126 - Forced downshifts
Drive (not shown) Drive is activated when the transmission control switch is pressed. • This position allows for all forward gears except overdrive. • O/D OFF lamp is illuminated. • Provides engine braking. • Use when driving conditions cause excessive shifting from O/D toother gears. Examples: hill...
Page 130 - Fuses
The vehicle is equipped with a brake-shift interlock feature that preventsthe gearshift lever from being moved from P (Park) unless the brakepedal is pressed. If you cannot move the gearshift lever out of P (Park) with the ignitionin the on position and the brake pedal pressed, it is possible that a...
Page 131 - If Your Vehicle Gets Stuck in Mud or Snow; Do not rock the vehicle if the engine is not at normal operating; Automatic Transmission Adaptive Learning
If Your Vehicle Gets Stuck in Mud or Snow Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur. Note: Do not rock the vehicle for more than a minute or damage to the transmission and tires may occur, or the engine may overheat. If...
Page 132 - Vehicle Care; Brake Over Accelerator; Brakes
GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may beworn out. Have them inspected by an authorized dealer. If your vehiclehas continuous vibration or shudder in the steering wheel while br...
Page 133 - HINTS ON DRIVING WITH ANTI-LOCK BRAKES; You drive too closely to the vehicle in front of you.; PARKING BRAKE; Always set the parking brake fully and make sure
HINTS ON DRIVING WITH ANTI-LOCK BRAKES When the system is operating, the brake pedal will pulse and may travelfurther. Maintain pressure on the brake pedal. You may also hear a noisefrom the system. This is normal. The anti-lock braking system will not eliminate the dangers inherentwhen: • You drive...
Page 134 - button located on the instrument panel.; System indicator lights and messages; If a failure has been detected within the Traction; Traction Control
PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss oftraction. If your vehicle begins to slide, the system applies the brakes to individualwheels and, when needed, reduces engine power at the same time. If thewheels spin when accelerating on slippery or loose s...
Page 135 - Vehicle modifications involving braking system,; Stability Control
PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction or wheel and tire size may change the handlingcharacteristics of the vehicle and may adversely affect the performanceof the AdvanceTrac® system. In ...
Page 137 - USING ADVANCETRAC® WITH RSC® (IF EQUIPPED)
USING ADVANCETRAC® WITH RSC® (IF EQUIPPED) The system automatically activates when you start your engine. TheAdvanceTrac with RSC system cannot be completely turned off, but theelectronic stability system and roll stability control portions of thesystem are disabled when the transmission is in rever...
Page 138 - Parking Aids
SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed)objects when moving in reverse on a flat surface at parking speeds.Traffic control sy...
Page 139 - Using the Rear Sensing System
Using the Rear Sensing System The rear sensors are only active when the transmission is in R (Reverse).As the vehicle moves closer to the obstacle, the rate of the audiblewarning increases. When the obstacle is fewer than 10 inches(25 centimeters) away, the warning sounds continuously. If a stationa...
Page 140 - XX XXXX
REAR VIEW CAMERA SYSTEM (IF EQUIPPED) WARNING: The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximumcoverage. WARNING: Objects that are close to either corner of the bumper or under th...
Page 141 - Using the Rear View Camera System; If the image comes on while the transmission is not in R
Using the Rear View Camera System The rear view camera system displays what is behind your vehicle whenyou place the transmission in R (Reverse). The system uses two types ofguides to help you see what is behind your vehicle:1. Fixed guidelines: Show the actual path the vehicle is moving in while re...
Page 142 - Adjusting the Rear View Camera Settings; Touch screen display:; To access the rear view camera system settings see the; Guidelines and the Centerline; Fixed guidelines are only available when the transmission is in R
Adjusting the Rear View Camera Settings Touch screen display: To access the rear view camera system settings, make the followingselections when the transmission is not in R (Reverse):1. Menu2. Vehicle3. Rear View Camera After changing a system setting, the touch screen shows a preview of thefeature(...
Page 144 - Do not use cruise control in heavy traffic, on; Cruise Control
PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your footon the accelerator pedal. USING CRUISE CONTROL (IF EQUIPPED) WARNING: Do not use cruise control in heavy traffic, on winding roads or when the road surface is slippery. This could result in loss of vehicle ...
Page 146 - STEERING; Driving Aids
STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until itstops) for more than a few seconds when the engine is running. • Do not operate the vehicle with a low power steering pump fluid level(If the fluid level is below the...
Page 147 - – is the weight of the vehicle including a full tank of; Vehicle Curb Weight; – is the weight of your new vehicle when you; Payload; – is the combined weight of cargo and passengers that the; “THE COMBINED WEIGHT OF OCCUPANTS AND; for; Load Carrying
LOAD LIMIT Vehicle Loading – With and Without a Trailer This section will guide you in the proper loading of your vehicle and/ortrailer, to keep your loaded vehicle weight within its design ratingcapability, with or without a trailer. Properly loading your vehicle willprovide maximum return of vehic...
Page 149 - RV and Trailer Towing
Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue loador king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weigh...
Page 150 - – is the maximum allowable; The GVWR is shown on the Safety
GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment,passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label. The label shall be affixed toeither the door hinge pillar, door-latch post, or the...
Page 151 - RV and Trailer Towing Guide
WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage,serious damage to the vehicle, loss of control and personal injury. GCW (Gross Combined Weight) – is th...
Page 152 - Steps for determining the correct load limit:
WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higherlimit than the original tires do not increase the GVWR and GAWRlimitations. WARNING: Exceeding any vehicle ...
Page 154 - TOWING A TRAILER; Load Placement; Load limit
TOWING A TRAILER WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, lossof vehicle ...
Page 155 - RECOMMENDED TOWING WEIGHTS
RECOMMENDED TOWING WEIGHTS Note: Do not exceed a trailer weight of 5000 pounds (2268 kilograms) when towing with, or by, bumper only. Note: Calculate the maximum trailer weight for all cutaway vehicles by subtracting the weight of your vehicle (including incomplete vehicleweight and payload, which i...
Page 158 - ESSENTIAL TOWING CHECKS; Follow these guidelines for safe towing:
Engine Rear axle ratio Maximum GCWR Maximum trailer weight E-350 Stripped chassis dual rear wheel 158–inch and 176–inch wheelbase 5.4L 4.10 13000 lb (5897 kg) 8300 lb (3765 kg) 6.8L 4.10 18500 lb (8391 kg) 10000 lb (4536 kg) E-450 Cutaway 5.4L 4.56 14050 lb (6373 kg) 8500 lb (3856 kg) 6.8L 4.56 2200...
Page 160 - Weight-Distributing Hitches; Safety Chains
Weight-Distributing Hitches WARNING: Do not adjust a weight-distributing hitch to any position where the rear bumper of the vehicle is higher than it was before attaching the trailer. Doing so will defeat the function of theweight-distributing hitch, which may cause unpredictable handling, andcould ...
Page 161 - Trailer Brakes; Do not connect a trailer’s hydraulic brake system; Integrated Trailer Brake Controller (If Equipped); The Ford TBC has only been verified to be
Trailer Brakes WARNING: Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collision greatlyincrease. Electric brakes and manual, automatic or surge-type trailer brakes aresafe if you ...
Page 162 - TRAILER DISCONNECTED:
The controller user interface consists of the following: A. + and - (Gain adjustment buttons): Pressing these buttons adjusts the controller’s power output to the trailer brakes in 0.5 increments. Youcan increase the gain setting to 10.0 (maximum trailer braking) ordecrease it to 0 (no trailer braki...
Page 163 - Manual control lever:; Procedure for adjusting gain; TRAILER CONNECTED; Explanation of Information Display Warning Messages; not
B. Manual control lever: Slide the control lever to the left to turn on the trailer’s electric brakes independent of the tow vehicle’s brakes. Seethe following Procedure for adjusting gain section for instructions on proper use of this feature. If you use the manual control while the brakeis also ap...
Page 164 - Points to Remember
TRAILER BRAKE MODULE FAULT: Displays in response to faults sensed by the trailer brake controller, accompanied by a single chime. Ifthis message appears, contact an authorized dealer as soon as possiblefor diagnosis and repair. The controller may still function, butperformance may be degraded. WIRIN...
Page 165 - Trailer Lamps; Never connect any trailer lamp wiring to the; Before Towing a Trailer
• Your vehicle’s brake system and the trailer brake system workindependently of each other. Changing the gain setting on thecontroller does not affect the operation of your vehicle’s brakeswhether you attach a trailer or not. • When you turn the engine off, the controller output is disabled andthe d...
Page 166 - When Towing a Trailer; to aid engine and transmission cooling and
When Towing a Trailer • Do not drive faster than 70 mph (113 km/h) during the first 500 miles(800 kilometers). • Do not make full-throttle starts. • Check your hitch, electrical connections and trailer wheel lug nutsthoroughly after you have traveled 50 miles (80 kilometers). • When stopped in conge...
Page 168 - TRANSPORTING THE VEHICLE
TRANSPORTING THE VEHICLE If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, yourroadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipmentto tow your vehicle. Do not t...
Page 169 - Automatic transmission; Recreational Towing; Climate
TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing If your vehicle becomes inoperable (without access to wheel dollies,car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (allwheels on the ground, regardless of the powertrain and transmissionconfiguration) under the following co...
Page 170 - Driving Hints
PREPARING TO DRIVE WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. WARNING: Vehicles with a higher center of gravity such as utili...
Page 171 - Vehicle stability and handling; Emergency Maneuvers; designed for cornering at speeds as high as passenger
Vehicle stability and handling This van or wagon, like any vehicle designed to carry very heavy loads,must be driven differently from a passenger car. The extra weight canaffect stopping distance and maneuverability. The higher center ofgravity and other features may reduce the ability to make abrup...
Page 173 - ECONOMICAL DRIVING
ECONOMICAL DRIVING Fuel economy is affected by several things, such as how you drive, theconditions you drive under and how you maintain your vehicle. There are some things to keep in mind that may improve your fueleconomy: • Accelerate and slow down in a smooth, moderate fashion. • Drive at steady ...
Page 174 - DRIVING THROUGH WATER; Driving through deep water may allow water into the transmission
DRIVING THROUGH WATER Note: Driving through deep water may allow water into the transmission and engine causing internal damage. If you drove through deep water,check the transmission and engine fluid. If water is found, see yourauthorized dealer immediately for fluid replacement. Do not drive quick...
Page 175 - FLOOR MATS; Always use floor mats that are designed to fit the
FLOOR MATS WARNING: Always use floor mats that are designed to fit the foot well of your vehicle, leaving the pedal area unobstructed, and which can be firmly secured to retention posts so that they cannotslip out of position and interfere with the pedals or impair safeoperation of your vehicle in o...
Page 176 - Roadside assistance will cover:; Roadside Emergencies
ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary Roadside Assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. The serviceis available: • 2...
Page 177 - With extended use, the flasher may run down your battery.
Vehicles Sold in the United States: Using Roadside Assistance Complete the roadside assistance identification card and place it in yourwallet for quick reference. This card is found in the owner’s manualportfolio in the glove compartment. U.S. Ford vehicle customers who require Roadside Assistance, ...
Page 178 - Fuel Shutoff; Failure to inspect and, if necessary, repair fuel leaks
Fuel Shutoff WARNING: Failure to inspect and, if necessary, repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected byan authorized dealer after any collision. In the event of a moderate to severe collision...
Page 180 - Connecting the Jumper Cables; Do not connect the end of the second cable to the; Jump Starting; Start the engine of the disabled vehicle.
Connecting the Jumper Cables WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake...
Page 181 - Removing the Jumper Cables; In the illustration, the vehicle on the bottom is used to designate
Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they wereconnected. 1. Remove the jumper cable fromthe ground metal surface. 2. Remove the jumper cable on thenega...
Page 182 - Customer Assistance
GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizeddealer. While any authorized dealer handling your vehicle line willprovide warranty service, we recommend you return to your sellingauthorized dealer who wants to ensure your continued satisfaction. Plea...
Page 183 - Mailing address; Additional Assistance
• Ford Genuine Accessories • Service specials and promotions. In Canada: Mailing address Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 1C8 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns,...
Page 191 - Standard Fuse Amperage Rating and Color
CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in yourvehicle are not working, a fuse mayhave blown. Blown fuses are identif...
Page 192 - Changing the Vehicle Battery
FUSE SPECIFICATION CHART Power Distribution Box WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. Note: If your...
Page 196 - Vehicle power 5, Transmission
Fuse or relay location Fuse amp rating Protected components 78 15A* Vehicle power 4, Fuel pump relaycoil 79 10A* Vehicle power 5, Transmission 80 10A* Cluster run/start (strippedchassis) 81 — Not used 82 — Not used 83 — Fuel pump (diode) 84 — Not used 85 HC micro relay Auxiliary switch #1 * Mini fus...
Page 197 - Passenger Compartment Fuse Panel; Always disconnect the battery before servicing high; Fuse or relay
Passenger Compartment Fuse Panel WARNING: Always disconnect the battery before servicing high current fuses. Note: If your vehicle is equipped with a dual battery, disconnecting the primary under-hood battery does not remove power from all circuits. The fuse panel is located to the left of the brake...
Page 200 - Scheduled Maintenance; Precautions; Maintenance
GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthinessand resale value. There is a large network of Ford authorized dealerswho are there to help you with their professional servicing expertise. Webelieve that their specially trained technicians are best qualifie...
Page 201 - OPENING AND CLOSING THE HOOD; Lift the hood and secure it with the prop rod.
OPENING AND CLOSING THE HOOD 1. Inside the vehicle, pull the hoodrelease handle located under thebottom left corner of the instrumentpanel. 2. Go to the front of the vehicle and push the auxiliary latch, located inthe center top of the grille, to the left in order to release the hood. 3. Lift the ho...
Page 202 - UNDER HOOD OVERVIEW
UNDER HOOD OVERVIEW A. Battery B. Windshield washer fluid reservoir C. Engine oil filler cap D. Automatic transmission fluid dipstick E. Air filter assembly F. Engine oil dipstick G. Power steering fluid reservoir H. Brake fluid reservoir I. Engine coolant reservoir J. Power distribution box A B C D...
Page 203 - scheduled maintenance information
ENGINE OIL DIPSTICK A. – MIN B. – MAX ENGINE OIL CHECK Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into theoil pan. 3. Set the pa...
Page 204 - Adding Engine Oil; Capacities and Specifications
Adding Engine Oil Note: Do not remove the engine oil level dipstick or the filler cap when the engine is running. Note: Do not add engine oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage. Only use oils certified for gasoline engines by theAmerican Petroleum Instit...
Page 205 - Scheduled Maintenance Information.; Adding Engine Coolant
ENGINE COOLANT CHECK Checking the Engine Coolant The concentration and level of engine coolant should be checked at theintervals listed in Scheduled Maintenance Information. Note: Make sure that the level is at the FULL COLD level or within the COLD FILL RANGE in the coolant reservoir. Note: Coolant...
Page 206 - Recycled Engine Coolant; Used engine coolant should be disposed of in an appropriate
WARNING: Do not add coolant further than the FULL COLD mark. Note: Do not use stop leak pellets, cooling system sealants or additives as they can cause damage to the engine cooling or heating systems. Thisdamage would not be covered under your vehicle’s warranty. • DO NOT MIX different colors or typ...
Page 207 - Severe Climates; If you drive in extremely cold climates:; What You Should Know About Fail-Safe Cooling; How Fail-Safe Cooling Works
Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase thecoolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze pointprotection. Engine coolant concentrations above 60% will decrease theoverhea...
Page 208 - When Fail-Safe Mode is Activated
When this occurs the vehicle will still operate. However: • The engine power will be limited. • The air conditioning system will be disabled. Continued operation will increase the engine temperature and the enginewill completely shut down, causing steering and braking effort toincrease. Once the eng...
Page 209 - Refer to your
TRANSMISSION FLUID CHECK Checking Automatic Transmission Fluid (If Equipped) Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does notconsume fluid. However, the fluid level should be checked if thetransmission is not working pro...
Page 210 - Low Fluid Level
Low Fluid Level Do not drive the vehicle if there is no indication of fluid on the dipstickand the ambient temperature is above 50°F (10°C). Maintenance 209 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013USA (fus)
Page 211 - Correct Fluid Level
Correct Fluid Level The transmission fluid should be checked at normal operating temperature150°F-170°F (66°C-77°C) on a level surface. The normal operatingtemperature can be reached after approximately 20 miles (30 km) of driving. You can check the fluid without driving if the ambient temperature i...
Page 213 - High Fluid Level; High fluid levels can be caused by an overheating condition.
High Fluid Level Fluid levels above the safe range may result in transmission failure. An overfill condition of transmission fluid may cause shift and/orengagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. H C 212 Maintenance 2014 Econoline (eco) O...
Page 214 - Adjusting Automatic Transmission Fluid Levels; Use of a non-approved automatic transmission fluid may cause
Adjusting Automatic Transmission Fluid Levels Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage. Note: An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Note: Do not use supplemental ...
Page 216 - Automatic Transmission Fluid Filter; DRIVELINE UNIVERSAL JOINT AND SLIP YOKE; BRAKE FLUID CHECK
Automatic Transmission Fluid Filter The TorqShift® automatictransmission is equipped with aserviceable transmission fluid filterlocated inside the transmissionbottom pan. Refer to your Scheduled Maintenance Information for service intervals for automatictransmission fluid and transmissionfilter. For...
Page 217 - POWER STEERING FLUID CHECK; FUEL FILTER
POWER STEERING FLUID CHECK WARNING: For E-350 and E-450 vehicles with the Hydro-Boost Brake System, do not press the brake pedal after the engine has been turned off. Pressing the brake pedal after the engine has beenturned off will give a false power steering fluid level reading. Note: Do not opera...
Page 218 - WASHER FLUID CHECK; CHANGING THE VEHICLE BATTERY
WASHER FLUID CHECK WARNING: If you operate your vehicle in temperatures below 40°F (5°C), use washer fluid with antifreeze protection. Failure to use washer fluid with antifreeze protection in cold weather couldresult in impaired windshield vision and increase the risk of injury oraccident. Add flui...
Page 221 - CHECKING THE WIPER BLADES; RETURN
If the battery has been disconnected or a new battery has been installed,the clock and radio settings must be reset once the battery isreconnected. • Always dispose of automotivebatteries in a responsible manner.Follow your local authorizedstandards for disposal. Call yourlocal authorized recycling ...
Page 223 - Changing the Air Filter Element; Connect the fresh air inlet tube to the radiator support.
Changing the Air Filter Element 1. Disconnect the fresh air inlettube from the radiator support. 2. Open the clamp that secures thetwo halves of the air filter housingtogether. 3. Carefully separate the twohalves of the air filter housing. 4. Remove the air filter elementfrom the housing. 5. Install...
Page 224 - To adjust the headlamps:
ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant.If your vehicle has been in an accident, an authorized dealer shouldcheck the alignment of your headlamps. Vertical and Horizontal Aim Adjustment (Sealed Beam Headlamps) The headlamps on your vehicle are i...
Page 225 - Vertical Aim Adjustment (Aerodynamic Headlamps)
3. Turn on the low beam headlampsand open the hood. 4. Locate the high intensity area ofthe beam pattern and place the topedge of the intensity zone even withthe horizontal reference line (D). Ifthe top edge of the high intensityarea is not even with the horizontalline, follow the next step to adjus...
Page 226 - Close the hood and turn off the lamps.
• (A) 8 feet (2.4 meters) • (B) Center height of lamp toground • (C) 25 feet (7.6 meters) • (D) Horizontal reference line 2. Measure the height from thecenter of your headlamp (indicatedby a 3.0 millimeter circle on thelens) to the ground and mark an8 foot (2.4 meter) horizontal reference line on th...
Page 229 - Aerodynamic; Replacing Side Marker Bulbs
Replacing Front Parking Lamp and Turn Signal Bulbs 1. Make sure the headlamp control is in the off position. 2. Remove the headlamp assembly. Refer to Replacing headlamp bulbs in this section. Aerodynamic Sealed Beam 3. Rotate the bulb socket counterclockwise and remove. 4. Carefully pull the bulb s...
Page 230 - Replacing High-Mount Brake Lamp Bulbs
Aerodynamic Sealed Beam 3. Rotate the bulb socket counterclockwise and remove.4. Carefully pull the bulb straight out of the socket.To complete installation, follow the removal procedures in reverse order. Replacing High-Mount Brake Lamp Bulbs On vehicles without a rear headliner, the interior cargo...
Page 231 - Replacing License Plate Lamp Bulbs
Replacing License Plate Lamp Bulbs 1. Turn the headlamp switch to theoff position. 2. Remove the two screws and thelicense plate lamp assembly fromthe rear door. 3. Remove bulb socket from lampassembly by turning itcounterclockwise. 4. Pull the bulb out from socket andpush in the new bulb. To instal...
Page 232 - License plate lamp
BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbsmust be marked with an authorized “D.O.T.” for North America and an“E” for Europe to ensure lamp performance, light brightness and patternand safe visibility. The correct bulbs will not damage the lamp assembl...
Page 236 - CLEANING THE WINDOWS AND WIPER BLADES; Do not use abrasive materials, as they may cause scratches.
• Spray Motorcraft Engine Shampoo and Degreaser on all parts thatrequire cleaning and pressure rinse clean. In Canada, use MotorcraftEngine Shampoo. • Never wash or rinse the engine while it is hot or running; water in therunning engine may cause internal damage. • Never wash or rinse any ignition c...
Page 237 - CLEANING THE INTERIOR; Do not use cleaning solvents, bleach or dye on the
CLEANING THE INTERIOR WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side...
Page 239 - CLEANING THE ALLOY WHEELS
CLEANING LEATHER SEATS (IF EQUIPPED) Note: Follow the same procedure as cleaning leather seats for cleaning leather instrument panels and leather interior trim surfaces. For routine cleaning, wipe the surface with a soft, damp cloth and a mildsoap and water solution. Dry the area with a clean, soft ...
Page 240 - VEHICLE STORAGE; General
• If you intend on parking your vehicle for an extended period aftercleaning the wheels with a wheel cleaner, drive your vehicle for a fewminutes before doing so. This reduces the risk of increased corrosionof the brake discs. VEHICLE STORAGE If you plan on storing your vehicle for an extended perio...
Page 242 - Removing Vehicle from Storage; When your vehicle is ready to come out of storage, do the following:
Removing Vehicle from Storage When your vehicle is ready to come out of storage, do the following: • Wash your vehicle to remove any dirt or grease film build-up onwindow surfaces. • Check windshield wipers for any deterioration. • Check under the hood for any foreign material that may have collecte...
Page 243 - Wheels and Tires
GENERAL INFORMATION Notice to Utility Vehicle, Van and Truck Owners WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must: • Avoid sharp turns and abrupt maneuvers; • Dri...
Page 244 - How Your Vehicle Differs from Other Vehicles
How Your Vehicle Differs from Other Vehicles Sport-utility vehicles, vans andtrucks can differ from some othervehicles in a few noticeable ways.Your vehicle may be: • Higher – to allow higher loadcarrying capacity and to allow itto travel over rough terrainwithout getting hung up ordamaging underbod...
Page 246 - Traction AA A B C; The traction grade assigned to this tire is based on; Temperature A B C; The temperature grade for this tire is established for; Glossary of Tire Terminology; A number on the sidewall of
Traction AA A B C WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. The traction grades, from highest to lowest are AA, A, B, and C. Thegrades represent the...
Page 248 - INFORMATION CONTAINED ON THE TIRE SIDEWALL; Information on P Type Tires
INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identifi...
Page 249 - Letter rating
Note: You may not find this information on all tires because it is not required by federal law. G. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods oftime under a standard condition of load and inflation pressure. ...
Page 251 - Load Range/Load Inflation
Additional Information Contained on the Tire Sidewall for LT TypeTires LT type tires have some additionalinformation beyond those of P typetires. These differences aredescribed below. Note: Tire Quality Grades do not apply to this type of tire. A. LT: Indicates a tire, designated by the Tire and Rim...
Page 252 - Information on T Type Tires; Location of the Tire Label; Load
Information on T Type Tires T type tires have some additionalinformation beyond those of P typetires. These differences aredescribed below. T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Gradesdo not apply to thi...
Page 253 - INFLATING YOUR TIRES; Under-inflation is the most common cause of tire
INFLATING YOUR TIRES Safe operation of your vehicle requires that your tires are properlyinflated. Remember that a tire can lose up to half of its air pressurewithout appearing flat. Every day before you drive, check your tires. If one looks lower than theothers, use a tire gauge to check pressure o...
Page 254 - Maximum Inflation Pressure; is the tire manufacturer’s maximum
Maximum Inflation Pressure is the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum load can becarried by the tire. This pressure is normally higher than themanufacturer’s recommended cold inflation pressure, which can be foundon the Safety Compliance Certificatio...
Page 257 - Stay out of the trajectory (1) as indicated in the; Inspecting Your Tires and Wheel Valve Stems
WARNING: Stay out of the trajectory (1) as indicated in the illustration. Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear andremove objects such as stones, nails or glass that may be wedged in thetread grooves. Check the tire and valve st...
Page 258 - Tires degrade over time depending on many factors such as
Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them if one or more of the following conditions exist: Tire Wear When the tread is worn down to1/16th of an inch (2 millimeters),tires must be replaced to...
Page 259 - Tire Replacement Requirements; Only use replacement tires and wheels that are the
U.S. DOT Tire Identification Number Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identification ...
Page 261 - Safety Practices; The tires may fail and injure a passenger or bystander.; Tire and Wheel Alignment
Safety Practices WARNING: If your vehicle is stuck in snow, mud, or sand, do not rapidly spin the tires. Spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail...
Page 262 - Tire Rotation; If the tire label shows different tire pressures for the
Tire Rotation WARNING: If the tire label shows different tire pressures for the front and rear tires and the vehicle is equipped with a tire pressure monitoring system, then the settings for the system sensorsneed to be updated. Always perform the system reset procedure aftertire rotation. If the sy...
Page 264 - USING SNOW CHAINS
USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performanceof your vehicle, which could result in an increased risk of loss of vehiclecontrol, vehicl...
Page 265 - TIRE PRESSURE MONITORING SYSTEM; The tire pressure monitoring system is NOT a
TIRE PRESSURE MONITORING SYSTEM WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The tire pressure should be checked periodically (at least monthly) using a tire gauge.See Inflating Your Tires in this chapter. Failure to properly maintain your tir...
Page 266 - Changing Tires with a Tire Pressure Monitoring System; Each road tire is equipped; Understanding Your Tire Pressure Monitoring System
When the malfunction indicator is illuminated, the system may not beable to detect or signal low tire pressure as intended. TPMS malfunctionsmay occur for a variety of reasons, including the installation ofreplacement or alternate tires or wheels on the vehicle that prevent theTPMS from functioning ...
Page 268 - Possible cause Customer action required; Solid warning light
Low tire pressurewarning light Possible cause Customer action required Solid warning light Tire(s)under-inflated 1. Make sure tires are at theproper pressure. See Inflating your tires in this chapter. 2. After inflating your tires tothe manufacturer’srecommended pressure asshown on the Tire Label(lo...
Page 269 - Spare tire in use Repair the damaged road wheel
Low tire pressurewarning light Possible cause Customer action required Flashing warninglight Spare tire in use Repair the damaged road wheel and tire assembly and reinstallit on the vehicle to restoresystem function. For adescription on how the systemfunctions, see When your temporary spare tire isi...
Page 270 - Tire Pressure Monitoring System Reset Procedure; To determine the required pressure(s) for your
Tire Pressure Monitoring System Reset Procedure WARNING: To determine the required pressure(s) for your vehicle, see the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge thatmeets the door-latch post, next to the driver’s seating posit...
Page 271 - occur, please try again starting at Step 2.; TRAIN LEFT FRONT TIRE; from your authorized dealer.
Performing the System Reset Procedure It is recommended that you read the entire procedure before attempting. 1. Drive the vehicle above 20 mph (32 km/h) for at least two minutesand then park in a safe location where you can easily get to all four tiresand have access to an air pump. 2. Place the ig...
Page 272 - TRAINING COMPLETE; Full-size matching spare tire and wheel information; CHANGING A ROAD WHEEL
Training is complete after the horn sounds for the last tire trained(driver’s side rear tire), the system indicator stops flashing, and themessage center (if equipped) displays: TRAINING COMPLETE . 10. Turn the ignition off. If two short horn beeps are heard, the resetprocedure was unsuccessful and ...
Page 274 - Full-size dissimilar spare without label on wheel
Use of one of the dissimilar spare tires listed above at any one wheellocation can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All...
Page 275 - Tire Change Procedure
Tire Change Procedure WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack. WARNING: To help prevent the vehicle from moving when you change a tire, be sure to place the transmission in park (P), set the par...
Page 276 - Spare Tire Information; and turn the engine off.
Spare Tire Information The spare tire for your vehicle is stowed under the rear of your vehicle(except cutaway and stripped chassis models). Park on a level surface, set the parking brake and activate the warningflashers. Place the transmission in park (P) and turn the engine off. To remove the spar...
Page 278 - Front axle jacking points:; Do not place the jack under
Rear axle jacking points - Allmodels except E-350 dual rearwheel and E-450 Rear axle jacking points - E-350dual rear wheel and E-450 Front axle jacking points: Note: Do not place the jack under or on the steering linkage. Place the jack under the pin on thefront surface of the front axle. 3. Raise t...
Page 281 - When a wheel is installed, always remove any
TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum orbrake disc that contacts the wheel. Make sure that any f...
Page 282 - Inspect the wheel pilot hole
On vehicles equipped with dual rear wheels, retighten the wheel lug nutsto the specified torque at 100 miles (160 kilometers), and again at500 miles (800 kilometers) of new vehicle operation and after any wheeldisturbance (such as tire rotation, changing a flat tire, wheel removal). Bolt size and wh...
Page 284 - Engine Drivebelt Routing
Engine Drivebelt Routing • 4.6L V8, 5.4L V8 and 6.8L V10 engines without A/C • 4.6L V8, 5.4L V8 and 6.8L V10 engines with A/C Capacities and Specifications 283 2014 Econoline (eco) Owners Guide gf, 3rd Printing, September 2013USA (fus)
Page 293 - VEHICLE IDENTIFICATION NUMBER; A. World manufacturer identifier
VEHICLE IDENTIFICATION NUMBER The vehicle identification number islocated on the driver’s sideinstrument panel. Please note that in the graphic,XXXX is representative of yourvehicle identification number. The Vehicle Identification Number (VIN) contains the followinginformation: A. World manufacture...
Page 295 - Accessories
ACCESSORIES For a complete listing of the accessories that are available for yourvehicle, please contact an authorized dealer or visit our online store at www.Accessories.Ford.com (United States only). Ford Motor Company will repair or replace any properly authorizeddealer-installed Ford Genuine Acc...
Page 296 - Peace of mind; Keyless entry keypad
Peace of mind • Keyless entry keypad • Back up alarm* • Remote start • Hitch mounted parking sensor* • Vehicle security systems • Bumper mounted parking sensors* *The accessory manufacturer designs, develops and therefore warrantsFord Licensed Accessories, and does not design or test these accessori...
Page 298 - Reliable, quality service at any Ford or Lincoln dealership; Rental Car Reimbursement; st day Rental Benefit; Extended Service Plan
Extended Service Plan PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRSWITH A FORD EXTENDED SERVICE PLAN. SERVICE PLANS (U.S. Only) More than 32 million Ford owners have discovered the powerfulprotection of Ford Extended Service Plan. It is the only extended serviceplan backed by Ford Motor C...
Page 300 - Interest Free Finance Options Available; Rental reimbursement
Interest Free Finance Options Available Take advantage of our interest free installment payment plan. Just a 10%down payment will provide you with an affordable, no interest, no feepayment program allowing you all the security and benefits Ford ESPhas to offer while paying over time. You are pre-app...
Page 301 - Do not insert CDs with homemade paper (adhesive) labels into; Audio System
GENERAL INFORMATION Radio Frequencies and Reception Factors AM and FM frequencies are established by the Federal CommunicationsCommission (FCC) and the Canadian Radio and TelecommunicationsCommission (CRTC). Those frequencies are: AM: 530, 540–1700, 1710 kHz FM: 87.9–107.7, 107.9 MHz Radio reception...
Page 302 - MP3 Track and Folder Structure; The maximum
MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracksand folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 trackmode (system default) and MP3 folder mode. • MP3 track mode ignores any folder structure on the ...
Page 314 - Privacy Information
When using SYNC: • Do not operate playing devices if the power cords or cables arebroken, split or damaged. Place cords and cables out of the way, sothey do not interfere with the operation of pedals, seats,compartments or safe driving abilities. • Do not leave playing devices in your vehicle during...
Page 316 - Adjusting the Interaction Level
Adjusting the Interaction Level Push the voice icon; when prompted, say “Voice settings”, thenany of the following: When you say: The system: “Interaction mode standard” Provides more detailed interaction and guidance. “Interaction mode advanced” Provides less audible interaction and more tone promp...
Page 317 - Helpful Hints; USING SYNC WITH YOUR PHONE
Helpful Hints • Make sure the interior of the vehicle is as quiet as possible. Windnoise from open windows and road vibrations may prevent the systemfrom correctly recognizing spoken commands. • After pressing the voice icon, wait until after the tone sounds andListening appears before saying a comm...
Page 321 - Making Calls; To end the call, press and hold the phone button.; Receiving Calls; Answer the call by pressing the phone button.; Phone Options during an Active Call
Making Calls Press the voice icon and when prompted say:1. Say “Call <name>” or “Dial”, then the desired number.2. When the system confirms the number, say “Dial” again to initiate the call. To erase the last spoken digit, say “Delete” or press the left arrowbutton. To erase all spoken digits,...
Page 322 - Join Calls; SYNC supports a maximum of three; Enter Tones; Exit the current menu.
When you select: You can: Join Calls Join two separate calls.1. Press the phone button.2. Access the desired contact through SYNCor use voice commands to place the secondcall. Once actively in the second call, pressMENU.3. Scroll until Join Calls appears and pressOK. Press OK again when Join Calls ?...
Page 323 - The system attempts to automatically; Phonebook
Accessing Features through the Phone Menu SYNC’s phone menu allows you to redial a number, access your callhistory and phone book and send text messages as well as access phoneand system settings. You can also access advanced features, such as 911Assist, Vehicle Health Report and SYNC Services.1. Pr...
Page 324 - Text Messaging
When you select: You can: Text Message 1 Enables you to send, download and deletetext messages. Phone Settings 1 Allows you to view your phone’s status, setring tones, select your message notification,change phone book entries and automaticallydownload your cellular phone among otherfeatures. SYNC S...
Page 325 - Download Unread Msgs
Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming textmessages. Note: Forwarding a text message is a speed-dependent feature and can only be done when the vehicle is traveling at 3 mph (5 km/h) or l...
Page 326 - Return; Ford or Lincoln; Pre-defined text message options
Note: SYNC does not automatically download all of your unread text messages at every ignition cycle (as it does with call history andphonebook if automatic download is set to on). Return exits the current menu when you press OK. If you select Send Text Message? : 1. Press OK to select. If the system...
Page 328 - Downloading times are phone- and
When you select: You can: Modify Phonebook Modify the contents of your phone book(such as add, delete, download). Press OK toselect and scroll between: Add Contacts: Press OK to add more contactsfrom your phone book. Push the desiredcontact(s) on your phone. See your phone’suser guide on how to push...
Page 329 - System Settings; Bluetooth Devices Menu Options; Set Primary Phone; SYNC attempts to connect with the
System Settings System Settings provide access to your Bluetooth Devices andAdvanced menu features. Use the arrow buttons to scroll through themenu options. The Bluetooth Devices menu allows you to add, connect, delete and set aphone as primary as well as turn your Bluetooth feature on and off. The ...
Page 330 - Turning Bluetooth off disconnects all; Delete Device
If you select: You can: Set Bluetooth On/Off Turn the Bluetooth feature on and off.Press OK and scroll to toggle between On andOff. When the desired selection is chosen,press OK. Note: Turning Bluetooth off disconnects all Bluetooth devices and deactivates allBluetooth features. Delete Device Delete...
Page 331 - Advanced Menu Options; Prompts
Advanced Menu Options This menu allows you to access settings such as prompts, languages,defaults, perform a master reset, install an application and view systeminformation.1. Press the phone button to enter the Phone Menu.2. Scroll until System Settings appears and press OK.3. Scroll until Advanced...
Page 333 - SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)
SYNC APPLICATIONS AND SERVICES (IF EQUIPPED) Note: In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone’s compatibility, visitwww.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. • SYNC Services (if equipped, United States only): ...
Page 336 - Vehicle Health Report; Vehicle Health Report privacy notice.
Vehicle Health Report WARNING: Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannotreplace normal maintenance and vehicle inspection. Vehicle HealthReport only monitors c...
Page 337 - Vehicle Health Report options; Press OK and select on
To run a report using the phone button:1. Press the phone button to enter Phone Menu.2. Scroll until Vehicle Health is selected and press OK.3. Scroll to select from the following options: Vehicle Health Report options User Preferences:Press OK to selectand enter the menu.Scroll to select from: Auto...
Page 340 - Disconnecting from SYNC Services; SYNC Services quick tips
Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel.2. Say “Good-bye” from the SYNC Services main menu. SYNC Services quick tips Personalizing You can personalize your Services feature toprovide quicker access to your most used orfavorite information. You can sa...
Page 341 - SYNC AppLinkTM; To Access Using the Phone Menu; MENU; To Access Using the Media Menu; AUX
SYNC AppLink™ Note: This feature is only available in the United States. Note: Your smartphone must be paired and connected to SYNC to access AppLink. Note: iPhone users need to connect the phone to the USB port in order to start the application. It is recommended to lock your iPhone afterstarting a...
Page 342 - USING SYNC WITH YOUR MEDIA PLAYER; The system is capable of indexing up to 30,000 songs.; Connecting Your Digital Media Player via the USB Port; If your digital media player has a power switch, ensure that the
To Access Using the Navigation Screen (If Equipped) 1. Press the Phone button.2. Press the SYNC Apps tab.3. Press Mobile Apps.4. Select the app to start it. To Access Using Voice Commands 1. Press the voice icon.2. When prompted, say “Mobile Apps”.3. Say the name of the application after the tone.4....
Page 344 - “USB”
“USB” “Play genre <name>” 1,3 “Play next folder” 2 “Play next track” “Play playlist <name>” 1,3 “Play previous folder” 2 “Play previous track” “Play song <name>” 1,3 “Play track <name>” 1,3 “Refine album <name>” 1,3 “Refine artist <name>” 1,3 “Refine song <name...
Page 346 - “BLUETOOTH AUDIO”; “Pause”; Media Menu Features
Press the voice icon and when prompted say “Bluetooth Audio” and thenany of the following: “BLUETOOTH AUDIO” “(Phone) (Media) (Bluetooth) Connections” “Pause” “Play” “Play next track ” “Play previous track ” Media Menu Features The media menu allows you to select your media source, how to playyour m...
Page 347 - Select Source; Press OK to access music plugged; Bluetooth Audio; Press OK to select and play music
When you select: You can: Select Source SYNC USB: Press OK to access music plugged into your USB port. You can also plug in devices tocharge them (if supported by your device). Onceconnected, the system indexes any readable mediafiles. (The time required to complete this dependson the size of the me...
Page 348 - SYNC AppLink
When you select: You can: Media Settings Choose to shuffle or repeat your music and selectyour Autoplay settings. Once these selections areturned on, they remain on until turned off. PressSEEK to play the previous or next track. Note: Some digital media players require both USB and line in ports to ...
Page 351 - Similar Music; With certain playing devices, if your
When you select: You can: Similar Music Play music similar to what is currently playingfrom the USB port. The system uses the metadatainformation of each song to compile a playlist foryou.Press OK to select. The system creates a new listof similar songs and begins playing. The metadatatags must be p...
Page 354 - TROUBLESHOOTING
When you select: You can: Application Download new software applications (if available)and then load the desired applications throughyour USB port. See the web site for moreinformation. Return Exit the current menu. TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, se...
Page 358 - Your music files
USB and media issues Issue Possible cause(s) Possible solution(s) SYNC does notrecognize musicthat is on mydevice. • Your music files may not containthe proper artist,song title, albumor genreinformation, OR • The file may be corrupted, OR • The song may have copyrightprotection whichdoes not allow ...
Page 359 - Bluetooth
Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a textthat the VehicleHealth Report isnot activated. • Your account may not beactivated on thewebsite, OR • You may have the wrong VIN(vehicleidentificationnum...
Page 360 - The phone in
Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I heard acommercial whenI tried to useTraffic, Directionsand Information. • The phone in use is notactivated, OR • Your phone has ID blocker active. • This is a free feat...
Page 364 - NAVIGATION CONTROLS
NAVIGATION CONTROLS WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus offthe road. Your primary responsibility is the safe operation of yourvehicle. We recommend...
Page 367 - DISPLAY MODE; Display Mode Voice Commands; Display mode voice commands
DISPLAY MODE You can choose to turn your screen on or off and if you would like toview the status bars on the top and bottom of the screen. Press DISP tosee the options. Display Mode Voice Commands The following voice commands are available in display mode. Ifyou are not in display mode, press the v...
Page 368 - Customizing Your Home Screen; Loading Photos
Customizing Your Home Screen Depending on your vehicle’s option package and software, your screensmay vary in appearance from the screens shown in this section. Yourfeatures may also be limited depending on your market. Check with anauthorized dealer for availability. Press the house icon to access ...
Page 369 - Using the Touch-sensitive Controls on Your System; Make sure your hands are clean and dry.; Cleaning the Touchscreen Display
Note: Press the Reset button to return to the original image. To delete a photo, select the Delete button. To delete all photos:1. Press the Menu hard button.2. Select the System Settings tab on the touchscreen.3. Press the View button for Delete Stored Items.4. Select Saved photos. Using the Touch-...
Page 370 - SYNC; Voice Settings
How To Use Voice Commands with Your System Press the voice icon; after the tone, speak your commandclearly. You can say these commands at any time. “Audio” “Navigation” “CD” “Radio” “Disc” “SYNC” * “Display mode” “Tutorial” “DVD” “User profile” “Jukebox” “Video CD” “Line in” “Voice settings” “Mobile...
Page 371 - SYSTEM MENU FEATURES
Confirmation Prompts: The system uses these short questions to confirm your voice request. If turned off, the system simply makes a bestguess as to what you requested. The system may still occasionally askyou to confirm settings. SYSTEM MENU FEATURES Your system offers many menu features, such as al...
Page 372 - Using voice recognition
If you select: You can: FeedbackSettings Touch Screen Button Beep allows you to select when the system sounds an audible tone: All Buttons(whenever any system button is touched), TouchScreen (only when touchscreen selections are made)or Off (no audible tones at all). Voice Volume allows you to chang...
Page 373 - ENTERTAINMENT
If you select: You can: SystemSettings Language allows you to choose between English, Spanish and French. Units allows you to choose between English and Metric measurements. Keyboard Layout allows you to choose between an ABC and QWERTY keyboard. Delete Stored Items allows you to choose to delete al...
Page 375 - Audio and Radio Voice Commands; “AUDIO”
Audio and Radio Voice Commands If you are listening to the audio system, press the voice buttonon the steering wheel control. When prompted, say any of thecommands in the following chart. If you are not listening to the audio system, press the voice button and,after the tone, say “Audio”, then any o...
Page 376 - “TUNE”; “AM”; “STORE”; “Autoset presets”
“TUNE” “<530–1710>” “AM preset <1–6>” “FM2” “<87.7–107.9>” “FM <87.7–107.9>” “FM2 preset <1–6>” “AM” “FM1” “Preset <1–6>” “AM <530–1710>” “FM1 preset <1–6>” “Help” “STORE” “Preset <1–6>” “AM preset <1–6>” “FM 1 preset <#>” “FM 2 prese...
Page 377 - Multicast indicator; appears in FM mode (only) if the current station is; Scan; The system scans the frequency band three
Multicast indicator appears in FM mode (only) if the current station is broadcasting multiple digital broadcasts. The highlighted numbers signifyavailable digital channels where new or different content is available.HD1 signifies the main programming status and is available in analog anddigital broa...
Page 378 - Multicast
When you select: You can: Multicast Allows you to choose which HD radio broadcastyou would like to receive. When HD Radiobroadcasts are available, this button appears if theselected station has more than one digitalbroadcast. HD1 signifies the main programmingstatus and is available in analog and di...
Page 379 - HD Radio Reception and Station Troubleshooting
HD Radio Reception and Station Troubleshooting Potential Reception Issues Reception area If you are listening to a multicast station andyou are on the fringe of the reception area,the station may mute due to weak signalstrength.If you are listening to HD1, the systemswitches back to the analog broad...
Page 381 - HD Radio Voice Commands; “RADIO”; “Tune”; “Help”
HD Radio Voice Commands If you are listening to the radio, press the voice button on thesteering wheel control. When prompted, say any of thecommands in the following chart. If you are not listening to the radio, press the voice button and, after thetone, say “Radio”, then any of the commands in the...
Page 384 - Sirius® Satellite Radio Voice Commands; “Sirius”
Sirius® Satellite Radio Voice Commands If you are listening to Sirius satellite radio, press the voicebutton on the steering wheel control. When prompted, say anyof the commands in the following chart. If you are not listening to Sirius satellite radio, press the voice buttonand, after the tone, say...
Page 385 - Potential reception issues
Sirius® Information Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particularchannels, and its prices, at any time, with or without notice to you. FordMotor Company shall not be responsible for any such programmingch...
Page 386 - Unsubscribed Channel. Your subscription does
Troubleshooting tips Radio Display Condition Possible Action Acquiring... Radio requires morethan two seconds toproduce audio for theselected channel. No action required.This message shoulddisappear shortly. Sat Fault/SiriusSystem Failure There is an internalmodule or systemfailure present. If this ...
Page 387 - CD
Troubleshooting tips Radio Display Condition Possible Action No Channels Available. All the channels in the selected channels areeither skipped orlocked. Use the channel guideto turn off the Lock or Skip function on that station. Subscription Updated. Sirius has updated thechannels available foryour...
Page 388 - CD Voice Commands
CD Voice Commands If you are listening to a CD, press the voice button on thesteering wheel control. When prompted, say any of thecommands in the following chart. If you are not listening to a CD, press the voice button and, after thetone, say “CD”, then any of the commands in the following chart. “...
Page 389 - DVD
DVD Note: Your system only plays NTSC formatted discs. The system does not support PAL format. Your system allows you to play DVD audio and video discs. Make sureyour vehicle is in position P (vehicles equipped with an automatic transmission) or the parking brake is engaged (vehicles equipped with a...
Page 390 - Disc Voice Commands; “Disc”
During disc play, you can also touchthe screen to access the virtualremote, which allows you to MoveControls on the screen, as well asuse the cursor controls, Enter andReturn to navigate and select withinthe menus. Dolby noise reduction is manufactured under license from DolbyLaboratories Licensing ...
Page 391 - DVD Voice Commands; “DVD”; Video CD Voice Commands; Video CD voice commands
DVD Voice Commands If you are watching a DVD, press the voice button on thesteering wheel control. When prompted, say any of thecommands in the following chart. If you are not watching a DVD, press the voice button and, after thetone, say “DVD”, then any of the commands in the following chart. “DVD”...
Page 393 - Creating a Playlist
When you select: You can: Options Edit Playlists allows you to edit your playlists. Edit Music Library Contents allows you to make changes to the content in your musiclibrary. Update Album Information from CDDatabase allows you to update the residing album information from the Gracenotedatabase afte...
Page 394 - INFORMATION
“JUKEBOX” “Pause” “Play playlist <name>” “Search album <name>” 3 “Play” 1 “Play previous track” “Search artist <name>” 3 “Play album <name>” 1 “Play track <name>” 1 “Search genre <name>” 3 “Play artist <name>” 1 “Refine album <name>” 2 “Search track &l...
Page 395 - Sirius® Travel LinkTM; Traffic On Route
Where Am I? Press the I button and select the Where Am I? tab. The system gives youyour current GPS location (latitude and longitude), the current streetyou are on as well as the street in front and behind your vehicle positionalong with distance information. Note: Not all tab selections shown here ...
Page 396 - Sirius Travel Link Voice Commands; “TRAVEL LINK”
When you select: You can: Fuel Prices View fuel prices at stations close to yourvehicle’s location or on an active navigationroute. Movie Listings View nearby movie theaters and their showtimes (if available). Sports Info. View scores and schedules from a variety ofsports. You can also save up to 10...
Page 398 - View the system’s driving restriction.; SOUND; Turn the audio visualizer display on or off.
If you select: You can: Basic Operation View hard buttons on your navigation system.Press the desired icon to view the buttondescription. Driving Restriction View the system’s driving restriction. Traffic Legend View the color code for the Speed and Flowof roads on the navigation system. You canalso...
Page 401 - Standard; Items on this screen are selectable only when your vehicle is; Address Book
Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Address Book You can store up to 25 entries, which you can use asdestinations, waypoints and areas to avoid. You cansort the entries alphabetically, by date or icon. * PreviousDe...
Page 404 - Freeway; is the name of the freeway you can; List; is where you can view and select from a list of
Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). FreewayEntrance/Exit Touch this button to select an entrance and exit pointto a freeway you select. You can sort the entranceand exit point alphabetically or in order of distance...
Page 408 - Setting Your Navigation Preferences
Within these main categories, there are subcategories, which containmore listings: Subcategories Restaurant Auto Dealership Parking Public Transit Home & Garden Education Personal Care Services Setting Your Navigation Preferences Select settings for the system to take into account when planning ...
Page 411 - or
Navigation Preferences Avg. Speed:Residential When this feature is on, the system displaysthe average speed on a residential road,initially set to 25 mph (40 km/h). You canchange the setting for your drivingpreferences. This setting helps estimate yourarrival time at a destination based on yourdrivi...
Page 412 - Map Mode
Navigation Preferences Calibrate Position allows you to adjust the direction of your vehicle by pressing the arrow buttons onthe screen. Distance allows you to recalibrate the distance to the destination while your vehicleis moving. Restore DefaultSettings Touch the Reset button to return the settin...
Page 413 - Map Icons
North Up always shows the northern direction to be upward on the screen. Map Icons Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scrollmode. Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen....
Page 414 - No GPS symbol; indicates that insufficient GPS satellite signals; Single scroll mode; allows you to press and release on the map display; Continuous scroll mode; allows you to touch and hold the map to; Bird’s eye view scroll mode; is available after you touch the map twice,
No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may displayunder normal operation in an area with poor GPS access. Map Scale The map display scale has 17 levels, ranging from0.02 miles (.03 kilometers) to 1000 miles (1600 kilomete...
Page 415 - Set the current location as a waypoint.; View Traffic
Quick-touch Buttons When in map mode, touch anywhere on the map display to access thefollowing options: When you select: You can: Set as Dest Select a scrolled location on the map as yourdestination. You may scroll the map bypressing your index finger on the map display.When you reach the desired lo...
Page 417 - Invalid disc detected.; YES; to view the
Troubleshooting Symptoms Possible Cause Action Focus error. The system is not ableto play a reproduceddisc. Contact an authorizeddealer. Bad disc. You inserted the discupside down or thesystem is unable toread the informationon the disc. The systemautomatically ejectsthe disc. Track error. The syste...
Page 418 - Press; and try; and try
Symptoms Possible Cause Action A pop-up windowdisplays “Error. PINsdid not match. Pleasere-enter.” You entered the wrongPIN to unlock thesystem for valet mode. Press OK and try entering your PINagain. If it does notwork, contact anauthorized dealer. A pop-up windowdisplays “Invalid PIN.Please Re-ent...
Page 419 - You have acquired a device (“DEVICE”) that includes software; GRANT OF SOFTWARE LICENSE:; This EULA grants you the; Appendices
GENERAL INFORMATION SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTORCOMPANY”) from an affiliate of Microsoft Corporation (“MS”). Thoseinstalled software products of MS origin, as well...
Page 420 - DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:
DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS: • Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is aninherently statistical process and that recognition errors are inherentin the process. Neither FORD MOTOR COMPANY nor its su...
Page 421 - Security Updates/Digital Rights Management:; Content owners use; Consent to Use of Data:; You agree that MS, Microsoft Corporation,
• Security Updates/Digital Rights Management: Content owners use the WMDRM technology included in your DEVICE to protect theirintellectual property, included copyrighted content. Portions of theSOFTWARE on your DEVICE use WMDRM software to accessWMDRM-protected content. If the WMDRM software fails t...
Page 423 - INTELLECTUAL PROPERTY RIGHTS:; All title and intellectual; No Liability for Certain Damages:; EXCEPT AS PROHIBITED BY
INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited toany images, photographs, animations, video, audio, music, text and“applets,” incorporated into the SOFTWARE), the accompanying printedmaterials, and any copies of the SOFTWARE...
Page 424 - End user notice
SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISINGFROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OFTHE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANYREMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALLMS, MICROSOFT CORPORATION AND/OR THEIR AFFILIATES BELIABLE FOR ANY AMOUNT IN EXCESS OF ...
Page 426 - 013 NAVTEQ. All rights reserved. The Data for areas of
seriously distract your attention and could cause an accident or otherserious consequences. Stop the vehicle in a safe and legal manner beforeattempting these operations. Let Your Judgment Prevail Any navigation features are provided only as an aid. Make your drivingdecisions based on your observati...
Page 427 - Disclaimer of warranty:
Terms and Conditions Personal use only: You agree to use this Data together with your FLM navigation system for solely personal, non commercial purposes forwhich you were licensed, and not for service bureau, time-sharing orother similar purposes. Accordingly, but subject to the restrictions setfort...
Page 428 - Disclaimer of liability:; You agree not to export from anywhere any part of the; Termination for Breach or Bankruptcy:; These terms and conditions constitute the entire
Disclaimer of liability: (Licensee) and its licensors (including their licensors and suppliers) shall not be liable to you: in respect of anyclaim, demand or action, irrespective of the nature of the cause of theclaim, demand or action alleging any loss, injury or damages, direct orindirect, which m...
Page 429 - FCC Compliance; Gracenote® Copyright; Powered by GracenoteTM
FCC Compliance Changes or modifications not approved by Ford could void user’sauthority to operate the equipment. This equipment has been tested andfound to comply with the limits with the Class B digital device, pursuantto Part 15 of the FCC Rules. These limits are designed to providereasonable pro...
Page 430 - Gracenote® End User License Agreement (EULA)
Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell StreetEmeryville, California 94608 (“Gracenote”). The software from Gracenote (the “Gracenote Software”) enables thisdevice to do disc and music file identification and obtain music-related...
Page 432 - Why Maintain Your Vehicle at Your Dealership?; Factory-Trained Technicians
GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against majorrepair expenses resulting from neglect or inadequate maintenance andmay help to increase the value of your vehicle when you sell or trade it.Keep all receipts for comple...
Page 433 - Protecting Your Investment; Additives and Chemicals
Note: Not all dealers have extended hours or body shops. Please contact your dealer for details. Protecting Your Investment Maintenance is an investment that pays dividends in the form ofimproved reliability, durability and resale value. To maintain the properperformance of your vehicle and its emis...
Page 434 - Oils, Fluids and Flushing; Owner Checks and Services
Oils, Fluids and Flushing In many cases, fluid discoloration is a normal operating characteristicand, by itself, does not necessarily indicate a concern or that the fluidneeds to be changed. However, discolored fluids that also show signs ofoverheating and/or foreign material contamination should be...
Page 437 - Change engine oil and filter.
NORMAL SCHEDULED MAINTENANCE AND LOG Normal scheduled maintenance Every 7500 miles(12000 km) or sixmonths (whichevercomes first) Change engine oil and filter. Rotate tires * , inspect tire wear and measure tread depth. Inspect wheels and related components forabnormal noise, wear, looseness or drag....
Page 438 - Other maintenance items; Replace engine air filter.
Other maintenance items Every 30000 miles(48000 km) Replace engine air filter. Every 60000 miles(96000 km) Change automatic transmission fluid and filteron 5–speed transmission. Consult dealer forrequirements. Replace front wheel bearing grease and greaseseal if non-sealed bearings are used. Every 9...
Page 439 - Maintenance Schedule Log
Maintenance Schedule Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...
Page 444 - Change rear axle fluid.; Exclusive use of E85 (flex fuel vehicles only)
Operating in dusty or sandy conditions such as unpaved or dusty roads Every 30000 miles(48000 km) Change automatic transmission fluid on 4–speedtransmission. Replace front wheel bearing grease and greaseseals if non-sealed bearings are used. Every 50000 miles(80000 km) Change rear axle fluid. * Vehi...
Page 445 - Special Operating Condition Log
Special Operating Condition Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...
Page 447 - Technical specifications; California fuel filter replacement:
EXCEPTIONS Normal vehicle axle maintenance: Rear axles and power take-off units with synthetic fluid and light-duty trucks equipped withFord-design axles are lubricated for life; do not check or change fluidunless a leak is suspected, service is required or the assembly has beensubmerged in water. D...
Page 448 - ENGINE COOLANT CHANGE RECORD; Initial change; Engine Coolant Change Log
ENGINE COOLANT CHANGE RECORD Initial change Six years or 105000 miles (168000 km)(whichever comes first) After initial change Every three years or 45000 miles (72000 km) Engine Coolant Change Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C O...
Page 449 - Index
911 Assist™ ..............................332 A ABS (see Brakes) .....................131 Accessing call history/phonebook during active call .............320 Accessing the help screen .......396 Accessing the music in yourjukebox ......................................391 Accessing your media menufe...
Page 453 - Remote entry system
Parts (see Motorcraft®parts) .........................................291 Phone Bluetooth menu options(adding, connecting, deleting,turning on/off) ..........................328 Phone redial ..............................322 Playing music (by artist,album, genre, playlist, tracks,similar) .............
Page 455 - Windows
Trailer BrakeController-Integrated ................160 Transmission .............................123 brake-shift interlock (BSI) ....128fluid, checking and adding(automatic) .............................208fluid, refill capacities ..............284lubricant specifications ..........284 Troubleshooti...