Ford 2014 E-450 v.2- User Manual

CALIFORNIA PROPOSITION 65 WARNING: Some constituents of engine exhaust, certain vehicle components, certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to theState of California to cause cancer and birth defects or otherreproductive harm. PERCH...

Collision Repairs We hope that you never experience a collision, but accidents do happen.Genuine Ford replacement collision parts meet our stringentrequirements for fit, finish, structural integrity, corrosion protection anddent resistance. During vehicle development, we validate that these partsdel...

Notice to owners of pickup trucks and utility type vehicles WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. Before you drive your vehicle, please read this Owner’s Manual carefully.Your vehicle is not a passenger car. As with other vehicles of this t...

MOBILE COMMUNICATIONS EQUIPMENT Using mobile communications equipment is becoming increasinglyimportant in the conduct of business and personal affairs. However, youmust not compromise your own or others’ safety when using suchequipment. Mobile communications can enhance personal safety andsecurity ...

GENERAL INFORMATION See the following sections for directions on how to properly use safetyrestraints for children. WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your v...

Recommendations for Safety Restraints for Children Child size, height, weight, orage Recommended restrainttype Infantsortoddlers Children weighing 40 lb (18 kg)or less (generally age four oryounger). Use a child safety seat(sometimes called aninfant carrier, convertibleseat, or toddler seat). Smallc...

CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. Never place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move thevehicle seat upon which the child seat is installed all the way back.When poss...

WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a crash. WARNING: To avoid risk of injury, do not leave children or pets unattende...

BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a crash. Use a belt-positioning booster seat for children who have o...

Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield.If a vehicle seating position has a low seat back or no head restraint, abackless booster seat may place your child’s head (as measured at thetops of the ears) above the top of the...

• Place the vehicle seat upon which the child seat will be installed inthe upright position. • Put the safety belt in the automatic locking mode. See Step 5. Thisvehicle does not require the use of a locking clip. Perform the following steps when installing the child seat with lap andshoulder belts:...

4. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) for that seating position untilyou hear a snap and feel the latchengage. Make sure the tongue islatched securely by pulling on it. 5. To put the retractor in theautomatic locking mode, grasp...

This is necessary to remove the remaining slack that will exist once theextra weight of the child is added to the child restraint. It also helps toachieve the proper snugness of the child seat to your vehicle.Sometimes, a slight lean toward the buckle will provide extra help toremove remaining slack...

Using Lower Anchors and Tethers for CHildren (LATCH) WARNING: Never attach two child safety seats to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety seat attachments and may break, causing serious injuryor death. The LATCH system is composed of three vehicle...

The LATCH lower anchors are located at the rear section of the rear seatbetween the cushion and seatback. Follow the child seat manufacturer’s instructions to properly install achild seat with LATCH attachments. Follow the instructions on attachingchild safety seats with tether straps. Attach LATCH ...

3. Clip the tether strap hook to theseat pedestal at the location shown. If the tether strap is clippedincorrectly, the child safety seatmay not be retained properly in theevent of a crash. 4. Adjust the front passenger seat tothe full rearward position. 5. Tighten the child safety seattether strap ...

PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a crash. WARNING: To redu...

FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle arecombination lap and shoulder belts. 1. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) until you hear a snap and feelit latch. Make sure the tongue i...

Pregnant women should alwayswear their safety belts. The lap beltportion of a combination lap andshoulder belt should be positionedlow across the hips below the bellyand worn as tight as comfort willallow. The shoulder belt should bepositioned to cross the middle ofthe shoulder and the center of the...

Automatic Locking Mode In this mode, the shoulder belt is automatically pre-locked. The belt willstill retract to remove any slack in the shoulder belt. The automaticlocking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a ch...

SAFETY BELT HEIGHT ADJUSTMENT WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the seat beltand increase the risk of injury in a crash. Adjust the height of the s...

Deactivating and Activating the Belt-Minder® Feature WARNING: While the design allows you to deactivate your Belt-Minder, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leavethe Belt-Minder system activated for yourself and others w...

CHILD RESTRAINT AND SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodicallyto make sure they work properly and are not damaged. Inspect thevehicle and child seat safety belts to make sure there are no nicks, tearsor cuts. Replace if necessary. All vehicle ...

PRINCIPLES OF OPERATION WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even wh...

The airbags are a supplemental restraint system and are designed towork with the safety belts to help protect the driver and right frontpassenger from certain upper body injuries. Airbags do not inflate slowly;there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see...

DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over theairbag inflation area may cause those objects to be propelled by theairbag int...

Proper Driver and Front Passenger Seating Adjustment WARNING: The National Highway Traffic Safety Administration recommends a minimum distance of at least 10 inches (25 centimeters) between an occupant’s chest and the driver airbagmodule. Failure to follow this could seriously increase the risk of i...

Passenger Airbag ON and OFF Switch (If Equipped) WARNING: An airbag ON and OFF switch may have been installed in this vehicle. Before driving, always look at the face of the switch to be sure the switch is in the proper position in accordancewith these instructions and warnings. Failure to put the s...

Turning the Passenger Airbag Back On WARNING: The safety belts for the driver and right front passenger seating positions have been specifically designed to function together with the airbags in certain types of crashes. Whenyou turn off your airbag, you not only lose the protection of the airbag,yo...

CRASH SENSORS AND AIRBAG INDICATOR WARNING: Modifying or adding equipment to the front end of your vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system,increasing the risk of injury. Do not modify the front end of yourvehicle. Your...

The fact that the safety belt pretensioners or airbags did not activate in acrash does not mean that something is wrong with the system. Rather, itmeans the restraints control module determined the accident conditions(such as crash severity, belt usage) were not appropriate to activatethese safety d...

GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with part 15 of the FCC Rules and with IndustryCanada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference...

REMOTE CONTROL (IF EQUIPPED) If there are problems with theremote entry system, make sure totake all remote entry transmitterswith you to the authorized dealer inorder to aid in troubleshooting theproblem. Note: If the vehicle is equipped with the E-Guard Cargo Protection System™ the remote transmit...

2. Do not wipe off any grease on thebattery terminals on the backsurface of the circuit board. 3. Remove the old battery. 4. Insert the new battery. Refer tothe diagram inside the remote entrytransmitter for the correctorientation of the battery. Press thebattery down to ensure that thebattery is fu...

Reprogramming Your Remote Controls You must have all remote controls (maximum of four) available beforebeginning this procedure. If all remote controls are not present duringprogramming, the ones missing will no longer operate the vehicle. Note: Make sure you do not press the brake pedal during this...

LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lockand unlock your vehicle. Power Door Locks (If Equipped) The power door lock switches are on the driver and front passenger doorpanels. A. Unlock B. Lock Remote Control (If Equipped) You can use the remote cont...

Autolock and Unlock Note: Your vehicle comes with this feature disabled. The autolock feature will lock all the doors when: • all doors are closed, • the ignition is on, • you shift into any gear putting the vehicle in motion, and • the vehicle attains a speed greater than 12 mph (20 km/h). If the v...

Illuminated Entry The interior lamps and parking lamps illuminate when the remote entrysystem is used to unlock the doors or sound the personal alarm. The illuminated entry system will turn off the lights if: • you switch the ignition on • you press the lock button on the remote control • after 25 s...

Replacement Keys If your keys are lost or stolen and you do not have an extra coded key,you will need to have your vehicle towed to an authorized dealer. Thekey codes need to be erased from your vehicle and new coded keys willneed to be programmed. Replacing coded keys can be very costly. Store an e...

7. After three seconds but within 10 seconds of turning the ignition offand removing the previously programmed coded key, insert the newunprogrammed key into the ignition. 8. Turn the ignition from off to on. Keep the ignition on for at least onesecond, but no more than 10 seconds. 9. Remove the new...

ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. 1. Pull and hold the steering wheelrelease lever. 2. Adjust the steering wheel to thedesired position then release thelever. VOICE CONTROL (IF EQUIPPED) A. Voice recognition B. Phone mode See the SYNC...

WINDSHIELD WIPERS Note: Fully defrost the windshield before turning on the windshield wipers. Note: Make sure the windshield wipers are turned off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears. If that does not resolve the issue, ins...

LIGHTING CONTROL A. The first position turns the lamps off. B. The second position turns on the parkinglamps, instrument panel lamps, license platelamps and tail lamps. C. The third position turns the headlamps on. High Beams • Push the lever toward theinstrument panel to switch on thehigh beams. • ...

INSTRUMENT LIGHTING DIMMER Note: If you disconnect the battery or it becomes discharged, the dimmer switch will require re-calibration. Rotate the dimmer switch fromthe full dim position to the full dome/on position to reset. Note: Move the control to the full upright position, past detent, to turn ...

TURN SIGNAL CONTROL • Push down to activate the leftturn signal. • Push up to activate the right turnsignal. INTERIOR LAMPS Front and Rear Courtesy/Reading Lamps (If Equipped) The center dome portion of thelamp, will light when: • any door is opened • the panel dimmer control ismoved to the full upr...

POWER WINDOWS (IF EQUIPPED) WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets a...

EXTERIOR MIRRORS Power Exterior Mirrors (If Equipped) WARNING: Do not adjust the mirror while your vehicle is in motion. A. Left mirror B. Off C. Right mirror To adjust your mirrors: 1. Select the mirror you want to adjust. 2. Move the control in the direction you want to tilt the mirror. 3. Return ...

On Standard Mirror You can tilt the spotter mirror up ordown to increase visibility. Onlyapply pressure to the center of thetop or bottom edges when adjustingthe mirror. Note: Do not apply any force to the left or right edges. This maydamage the mirror. On Telescoping Mirror You can tilt the spotter...

Auto-Dimming Mirror (If Equipped) Note: Do not block the sensors on the front and back of the mirror. Mirror performance may be affected. A rear center passenger or raisedrear center head restraint may also block light from reaching the sensor. The mirror will dim automatically to reduce glare when ...

GAUGES Cluster shown in standard measure. Metric similar. A. Tachometer B. Fuel gauge C. Engine coolant temperature gauge D. Speedometer E. Battery voltage gauge F. Information display. See Information displays for more information. G. Engine oil pressure gauge Fuel Gauge Indicates approximately how...

Engine Coolant Temperature Gauge Indicates engine coolant temperature. At normal operating temperature,the level indicator will be in the normal range. If the engine coolanttemperature exceeds the normal range, stop the vehicle as soon as safelypossible, switch off the engine and let the engine cool...

Airbag – Front If it fails to illuminate on startup, continues to flash or remainson, it indicates a malfunction. Have the system checked by yourauthorized dealer. A chime will sound when there is a malfunction in the indicator light. Anti-Lock Braking System If it illuminates when you are driving, ...

Low Fuel Level It will illuminate when the fuel level is low or near empty.Refuel as soon as possible. Low Tire Pressure Warning It will illuminate when your tire pressure is low. If the lampremains on with the engine running or when driving, checkyour tire pressure as soon as possible. The lamp als...

WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possiblycausing a fire. Stability Control System Displays when the AdvanceTrac®/Traction control is active. Ifthe ligh...

GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus offthe road. Your primary responsibility is the safe operation of yourvehicle. We recommend...

Standard Information Display Controls Press and release the SELECT/RESET stem, located in the speedometer,to choose settings and confirm messages. Select or reset the function byholding the SELECT/RESET stem for more than two seconds. INFO TRIP A or B MILES (km) TO E XX.X AVG MPG (L/100km) MPG (L/km...

SYSTEM CHECK RESET FORSYSTEM CHECK press and holdtheSELECT/RESETstem XXX% OIL LIFE ENGINE HOURS (if enabled) ENGINE IDLE HOURS (ifenabled) CHARGING SYSTEM BRAKE SYSTEM TBC GAIN = XX.X or NOTRAILER (if equipped) TBC GAIN = XX.X or OUTPUT =////// (if equipped) XXX MILES TO E • OIL LIFE XXX% HOLD RESET...

• COMPASS (if equipped): Displays the vehicle’s heading direction. The compass reading may be affected when you drive near largebuildings, bridges, power lines and powerful broadcast antenna. Magneticor metallic objects placed in, on or near the vehicle may also affectcompass accuracy. If the compas...

INFORMATION MESSAGES Press the SELECT/RESET stem to acknowledge and remove somemessages from the information display. Other messages will be removedautomatically after a short time. Certain messages need to be confirmedbefore you can access the menus. AdvanceTrac® / Traction Control Messages Action ...

Park Aid Messages Action / Description CHECK REAR PARKAID Displayed when the transmission is in R(Reverse) and the park aid is disabled. Tire Messages Action / Description LOW TIREPRESSURE Displays when one or more tires on yourvehicle have low tire pressure. TIRE PRESSUREMONITOR FAULT Displays when...

HEATER ONLY SYSTEM A. Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. If youswitch the fan off, the windshield may fog up. B. Temperature control: Controls the temperature of the air circulated in your vehicle. Adjust to...

SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seatback reclined too far can take off weight from the seat cushion and affect the passenger sensing system, resulting in seriousinjury or death in a crash. Always sit upright against your seatback,with your feet...

POWER SEATS WARNING: Never adjust the driver’s seat when the vehicle is moving. The control is located on the outboard side of the seat cushion. Press A to raise or lower the frontportion of the seat cushion. Press B to move the seat forward,backward, up or down. Press C to raise or lower the rearpo...

REAR SEATS Rear Captains Chair (Passenger Side Only) Pull the lever to adjust the seatforward or backward. Quick-Release Captains Chair (Seven PassengerConfiguration-Second Row Only) WARNING: Check to see that the seat and seat back is latched securely in position. Keep floor area free of objects th...

To remove the seat: 1. Disengage the lap and shoulderbelt from the seat by inserting a keyor small screwdriver into the slot inthe detachable anchor and liftingupward. 2. Pull the seat latch handle, thenpull the seat toward the right sideof the vehicle to disengage four pinsfrom the floor mount. 3. ...

Rear Bench Seat WARNING: Always latch the vehicle seat to the floor, whether the seat is occupied or empty. If not latched, the seat may cause injury during a sudden stop. WARNING: Do not hang or attach any cargo to the release straps of the rear bench seats. Doing so could cause the release straps ...

AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fireor serious injury. Note: If used when the engine is not running, the battery w...

GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover. The emission system heats up th...

Cold Weather Starting (Flexible Fuel Vehicles Only) Note: Do not crank the engine for more than 10 seconds at a time as starter damage may occur. If the engine fails to start, turn the key to offand wait 30 seconds before trying again. Note: Do not use starting fluid such as ether in the air intake ...

ENGINE BLOCK HEATER (IF EQUIPPED) WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. WARNING: Do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. There is a risk of electrical shock. Note: The heate...

• Make sure the system is unplugged and properly stowed before drivingyour vehicle. Make sure the protective cover seals the prongs of theblock heater cord plug when not in use. • Keep plug terminals clean and free of dirt and corrosion. • Make sure the heater system is checked for proper operation ...

SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If you hear a hissing sound near the fuel filler inlet, do not refuel until the sound stops. Otherwise, fue...

• Avoid getting fuel liquid in your eyes. If fuel is splashed in the eyes,remove contact lenses (if worn), flush with water for 15 minutes andseek medical attention. Failure to seek proper medical attention couldlead to permanent injury. • Fuels can also be harmful if absorbed through the skin. If f...

Choosing the Right Fuel With a Flex Fuel Vehicle (If Equipped) Use only UNLEADED gasoline or UNLEADED gasoline blended with amaximum of 85% ethanol (E-85) in your Flex Fuel Vehicle (FFV). Ifyour vehicle is flex fuel capable, it will have a yellow bezel placed overthe fuel fill inlet. Do not use: • F...

• Normally, adding 1 gallon (3.8 liters) of fuel is enough to restart theengine. If the vehicle is out of fuel and on a steep grade, more than1 gallon (3.8 liters) may be required. • The service engine soon indicator may come on. For more informationon the service engine soon indicator, see Warning ...

AUTOMATIC TRANSMISSION OPERATION Understanding the Gearshift Positions of the 4–Speed AutomaticTransmission WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle. Your ...

R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward.Always come to a complete stop before shifting into and out of R(Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and isfree to roll. Hold the brake pedal down while in this p...

Drive (not shown) Drive is activated when the transmission control switch is pressed. • This position allows for all forward gears except overdrive. • O/D OFF lamp is illuminated. • Provides engine braking. • Use when driving conditions cause excessive shifting from O/D toother gears. Examples: hill...

If you cannot move the gearshift lever out of P (Park) with the ignitionin the on position and the brake pedal pressed, it is possible that a fusehas blown or the vehicle’s brake lamps are not operating properly. Referto Fuses chapter. If the fuse is not blown and the brake lamps are working properl...

GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may beworn out. Have them inspected by an authorized dealer. If your vehiclehas continuous vibration or shudder in the steering wheel while br...

PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss oftraction. If your vehicle begins to slide, the system applies the brakes to individualwheels and, when needed, reduces engine power at the same time. If thewheels spin when accelerating on slippery or loose s...

PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction or wheel and tire size may change the handlingcharacteristics of the vehicle and may adversely affect the performanceof the AdvanceTrac® system. In ...

USING ADVANCETRAC® WITH RSC® (IF EQUIPPED) The system automatically activates when you start your engine. TheAdvanceTrac with RSC system cannot be completely turned off, but theelectronic stability system and roll stability control portions of thesystem are disabled when the transmission is in rever...

SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed)objects when moving in reverse on a flat surface at parking speeds.Traffic control sy...

Using the Rear Sensing System The rear sensors are only active when the transmission is in R (Reverse).As the vehicle moves closer to the obstacle, the rate of the audiblewarning increases. When the obstacle is fewer than 10 inches (25centimeters) away, the warning sounds continuously. If a stationa...

WARNING: Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle. WARNING: Use caution when using the rear video camera and the liftgate is ajar. If the liftgate is ajar, the camera will be out of position and the video image may be incorrect. All guideline...

Note: When towing, the camera only sees what is being towed behind the vehicle. This might not provide adequate coverage as it usuallyprovides in normal operation and some objects might not be seen. Insome vehicles, the guidelines may disappear once the trailer towconnector is engaged. Note: The cam...

A. Rear bumper B. Fixed guideline: Red zone C. Fixed guideline: Yellow zone D. Fixed guideline: Green zone E. Centerline The fixed guidelines fade in and out depending on the steering wheelposition. Always use caution while reversing. Objects in the red zone are closestto your vehicle and objects in...

Manual Zoom WARNING: When manual zoom is on, the full area behind the vehicle is not shown. Be aware of your surroundings when using the manual zoom feature. Note: Manual zoom is only available when the transmission is in R (Reverse). Note: When manual zoom is enabled, only the centerline is shown. ...

PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your footon the accelerator pedal. USING CRUISE CONTROL (IF EQUIPPED) WARNING: Do not use cruise control in heavy traffic, on winding roads or when the road surface is slippery. This could result in loss of vehicle ...

STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until itstops) for more than a few seconds when the engine is running. • Do not operate the vehicle with a low power steering pump fluid level(If the fluid level is below the...

LOAD LIMIT Vehicle Loading – With and Without a Trailer This section will guide you in the proper loading of your vehicle and/ortrailer, to keep your loaded vehicle weight within its design ratingcapability, with or without a trailer. Properly loading your vehicle willprovide maximum return of vehic...

Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue loador king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weigh...

GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment,passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label. The label shall be affixed toeither the door hinge pillar, door-latch post, or the...

WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structuraldamage, serious damage to the vehicle, loss of control and personalinjury. GCW (Gross Combined Weight) – is the...

WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label. WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with ahigher limit t...

TOWING A TRAILER WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, lossof vehicle ...

Engine Rear axle ratio Maximum GCWR Maximum trailer weight E-350 Stripped chassis dual rear wheel 158–inch and 176–inch wheelbase 5.4L 4.10 13000 lb (5897 kg) 8300 lb (3765 kg) 6.8L 4.10 18500 lb (8391 kg) 10000 lb (4536 kg) E-450 Cutaway 5.4L 4.56 14050 lb (6373 kg) 8500 lb (3856 kg) 6.8L 4.56 2200...

Trailer Towing Connector (Vehicles with a Trailer Towing Packageand 7–Pin Connector) When attaching the trailer wiringconnector to your vehicle, only usea proper fitting connector thatworks with the vehicle and trailerfunctions. If your vehicle has atrailer towing package, it may havea 7–pin connect...

The rating for the tow vehicle’s braking system operation is atthe gross vehicle weight rating, not the gross combined weightrating. Separate functioning brake systems are required for safe controlof towed vehicles and trailers weighing more than 1500 pounds(680 kilograms) when loaded. Integrated Tr...

The controller shows gain setting, output bar graph, and trailerconnectivity status in the information display. They appear in theinformation display as follows: • TBC GAIN = XX.X NO TRAILER: Shows the current gain setting during a given ignition cycle and when adjusting the gain. This alsodisplays ...

Procedure for Adjusting Gain Note: Only perform this procedure in a traffic-free environment at speeds of approximately 20–25 mph (30–40 km/h). The gain setting sets the trailer brake controller for the specific towingcondition. You should change the setting as towing conditions change.Changes to to...

WIRING FAULT ON TRAILER: Displays when there is a short circuit on the electric brake output wire. If the WIRING FAULT ON TRAILER message displays, accompanied by a single chime, with no trailerconnected, the problem is with your vehicle wiring between the trailerbrake controller and the 7–pin conne...

Trailer Lamps WARNING: Never connect any trailer lamp wiring to the vehicle’s tail lamp wiring; this may damage the electrical system resulting in a fire. Contact an authorized dealer as soon as possible forassistance in proper trailer tow wiring installation. Additional electricalequipment may be r...

• If your vehicle is equipped with AdvanceTrac™ with RSC, this systemmay turn on during typical cornering maneuvers with a heavily loadedtrailer. This is normal. Turning the corner at a slower speed while towingmay reduce this tendency. • If you are towing a trailer frequently in hot weather, hilly ...

TRANSPORTING THE VEHICLE If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, yourroadside assistance service provider. We recommend the use of a wheel lift and dollies or flatbed equipmentto tow your vehicle. Do not t...

TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing If your vehicle becomes inoperable (without access to wheel dollies,car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (allwheels on the ground, regardless of the powertrain and transmissionconfiguration) under the following co...

PREPARING TO DRIVE WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. WARNING: Vehicles with a higher center of gravity such as utili...

Exceeding any vehicle weight rating limitation could result in seriousdamage to the vehicle, loss of vehicle control, vehicle rollover or personalinjury. The van should be operated by an experienced driver. An organizationthat owns a 15–passenger van should select one or two experienceddrivers to dr...

• If the vehicle goes from one type of surface to another (i.e., fromconcrete to gravel) there will be a change in the way the vehicleresponds to a maneuver (steering, acceleration or braking). Again,avoid these abrupt inputs. • If your vehicle goes off the edge of the pavement, slow down, butavoid ...

• Keep the tires properly inflated and use only the recommended size. • Use the recommended engine oil. • Perform all regularly scheduled maintenance. There are also some things you may not want to do because they mayreduce your fuel economy: • Sudden or hard accelerations. • Rev the engine before t...

If driving through deep or standingwater is unavoidable, proceed veryslowly. Never drive through waterthat is higher than the bottom ofthe hubs (for trucks) or the bottomof the wheel rims (for cars). Once through the water, always try the brakes. Wet brakes do not stopthe vehicle as effectively as d...

WARNING (Continued) • Do not place additional floor mats or any other covering on top ofthe original floor mats. This will reduce the pedal clearance andinterfere with the pedal operation. • Do not allow objects to fall or become trapped under the pedals ofyour vehicle. This can cause loss of vehicl...

ROADSIDE ASSISTANCE Vehicles Sold in the United States: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary Roadside Assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. • 24 hours a day, seven days...

HAZARD FLASHER CONTROL Note: With extended use, the flasher may run down your battery. The hazard flasher is located on thesteering column, just behind thesteering wheel. The hazard flashersoperate when the ignition is in anyposition or if the key is not in theignition. • Press the flasher control t...

Connecting the Jumper Cables WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake...

Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they wereconnected. 1. Remove the jumper cable fromthe ground metal surface. 2. Remove the jumper cable on thenega...

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizeddealer. While any authorized dealer handling your vehicle line willprovide warranty service, we recommend you return to your sellingauthorized dealer who wants to ensure your continued satisfaction. Plea...

• Ford Genuine Accessories • Service specials and promotions. In Canada: Mailing address Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 1C8 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns,...

UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADAONLY) This pertains to vehicles delivered to authorized Canadian dealers. Inthose cases, where you continue to feel that the efforts by Ford ofCanada and the authorized dealer to resolve a factory-related vehicleservice concern have been unsatisf...

If your vehicle must be serviced while you are traveling or livingin the Middle East, contact the nearest authorized dealer. If theauthorized dealer cannot help you, contact: Ford Middle EastCustomer Relationship Center P.O. Box 21470Dubai, United Arab EmiratesTelephone: +971 4 3326084Toll-Free Numb...

Obtaining a French Owner’s Manual A French owner’s manual can be obtained from your authorized dealer orby contacting Helm, Incorporated using the contact information listedpreviously in this section. REPORTING SAFETY DEFECTS (U.S. ONLY) If you believe that your vehicle hasa defect which could cause...

CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in yourvehicle are not working, a fuse mayhave blown. Blown fuses areidentifi...

FUSE SPECIFICATION CHART Power Distribution Box WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. Note: If your...

The fuses are coded as follows: Fuse or relay location Fuse amp rating Protected components 1 30A Inverter B+ 2 15A Not used (spare) 3 15A Not used (spare) 4 30A Not used (spare) 5 10A Passenger compartment fusepanel, Brake-shift interlock 6 20A Turn signal, Hazard, Stop lamps 7 10A Left low beam 8 ...

GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthinessand resale value. There is a large network of Ford authorized dealerswho are there to help you with their professional servicing expertise. Webelieve that their specially trained technicians are best qualifie...

OPENING AND CLOSING THE HOOD 1. Inside the vehicle, pull the hoodrelease handle located under thebottom left corner of the instrumentpanel. 2. Go to the front of the vehicle and push the auxiliary latch, located inthe center top of the grille, to the left in order to release the hood. 3. Lift the ho...

UNDER HOOD OVERVIEW A. Battery B. Windshield washer fluid reservoir C. Engine oil filler cap D. Automatic transmission fluid dipstick E. Air filter assembly F. Engine oil dipstick G. Power steering fluid reservoir H. Brake fluid reservoir I. Engine coolant reservoir J. Power distribution box A B C D...

ENGINE OIL DIPSTICK A. – MIN B. – MAX ENGINE OIL CHECK Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into theoil pan. 3. Set the pa...

Adding Engine Oil Note: Do not remove the engine oil level dipstick or the filler cap when the engine is running. Note: Do not add engine oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage. Only use oils certified for gasoline engines by theAmerican Petroleum Instit...

Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300ROB75240 available from yourdealer. Ford does not recommend the use of hydrometers or coolant teststrips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable; ...

• In case of emergency, a large amount of water without engine coolantmay be added in order to reach a vehicle service location. In thisinstance, the cooling system must be drained, chemically cleaned withMotorcraft Premium Cooling System Flush, and refilled with enginecoolant as soon as possible. W...

• A coolant concentration of 40% will provide improved overheatprotection. Engine coolant concentrations below 40% will decrease thecorrosion/freeze protection characteristics of the engine coolant andmay cause engine damage. Vehicles driven year-round in non-extreme climates should useprediluted en...

When Fail-Safe Mode is Activated WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as necessary to bring the vehicle to rest in a safe location and seek immediate repairs.When in fail-safe mode, the vehicle will have limited power, will no...

TRANSMISSION FLUID CHECK Checking Automatic Transmission Fluid (If Equipped) Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does notconsume fluid. However, the fluid level should be checked if thetransmission is not working pro...

Low Fluid Level Do not drive the vehicle if there is no indication of fluid on the dipstickand the ambient temperature is above 50°F (10°C). 206 Maintenance 2014 Econoline (eco) Owners Guide gf, 2nd Printing, September 2013USA (fus)

Correct Fluid Level The transmission fluid should be checked at normal operating temperature150°F-170°F (66°C-77°C) on a level surface. The normal operatingtemperature can be reached after approximately 20 miles (30 km) of driving. You can check the fluid without driving if the ambient temperature i...

High Fluid Level Fluid levels above the safe range may result in transmission failure.An overfill condition of transmission fluid may cause shift and/orengagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. H C Maintenance 209 2014 Econoline (eco) Ow...

Adjusting Automatic Transmission Fluid Levels Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage. Note: An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Note: Do not use supplemental ...

Automatic Transmission Fluid Filter The TorqShift® automatictransmission is equipped with aserviceable transmission fluid filterlocated inside the transmissionbottom pan. Refer to your Scheduled Maintenance Information for service intervals for automatictransmission fluid and transmissionfilter. For...

POWER STEERING FLUID CHECK WARNING: For E-350 and E-450 vehicles with the Hydro-Boost Brake System, do not press the brake pedal after the engine has been turned off. Pressing the brake pedal after the engine has beenturned off will give a false power steering fluid level reading. Note: Do not opera...

Add fluid to fill the reservoir if the level is low. Only use a washer fluidthat meets Ford specifications. See the technical specifications chart inthe Capacities and Specifications chapter. State or local regulations on volatile organic compounds may restrict theuse of methanol, a common windshiel...

2. Put the gearshift in P (Park), turn off all accessories and start theengine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Release the parking brake....

CHECKING THE WIPER BLADES Run the tip of your fingers over the edge of the bladeto check for roughness. Clean the wiper blades with washer fluid or waterapplied with a soft sponge or cloth. CHANGING THE WIPER BLADES Replace wiper blades at least once per year for optimum performance. To replace the ...

When changing the air filter element, use only the air filter elementlisted. See Motorcraft® Part Numbers in the Capacities and Specifications chapter. See Scheduled Maintenance Information for the appropriate intervals for changing the air filter element. Note: Failure to use the correct air filter...

ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant.If your vehicle has been in an accident, an authorized dealer shouldcheck the alignment of your headlamps. Vertical and Horizontal Aim Adjustment (Sealed Beam Headlamps) The headlamps on your vehicle are i...

3. Turn on the low beam headlampsand open the hood. 4. Locate the high intensity area ofthe beam pattern and place the topedge of the intensity zone even withthe horizontal reference line (D). Ifthe top edge of the high intensityarea is not even with the horizontalline, follow the next step to adjus...

• (A) 8 feet (2.4 meters) • (B) Center height of lamp toground • (C) 25 feet (7.6 meters) • (D) Horizontal reference line 2. Measure the height from thecenter of your headlamp (indicatedby a 3.0 millimeter circle on thelens) to the ground and mark an8 foot (2.4 meter) horizontal reference line on th...

Replacing Front Parking Lamp and Turn Signal Bulbs 1. Make sure the headlamp control is in the off position. 2. Remove the headlamp assembly. Refer to Replacing headlamp bulbs in this section. Aerodynamic Sealed Beam 3. Rotate the bulb socket counterclockwise and remove. 4. Carefully pull the bulb s...

BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbsmust be marked with an authorized “D.O.T.” for North America and an“E” for Europe to ensure lamp performance, light brightness and patternand safe visibility. The correct bulbs will not damage the lamp assembl...

• Spray Motorcraft Engine Shampoo and Degreaser on all parts thatrequire cleaning and pressure rinse clean. In Canada, use MotorcraftEngine Shampoo. • Never wash or rinse the engine while it is hot or running; water in therunning engine may cause internal damage. • Never wash or rinse any ignition c...

CLEANING THE INTERIOR WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s safety belts, as these actions may weaken the belt webbing. WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side...

CLEANING THE ALLOY WHEELS Note: Do not use chrome cleaner, metal cleaner or polish on wheels and wheel covers. A clearcoat paint finish coats aluminum wheels and wheel covers. Inorder to maintain their condition: • Clean weekly with Motorcraft Wheel and Tire Cleaner. Use a sponge toremove heavy depo...

Battery • Check and recharge as necessary. Keep connections clean. • If storing your vehicle for more than 30 days without recharging thebattery, it may be advisable to disconnect the battery cables to ensurebattery charge is maintained for quick starting. Note: If battery cables are disconnected, i...

GENERAL INFORMATION Notice to Utility Vehicle, Van and Truck Owners WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must: • Avoid sharp turns and abrupt maneuvers; • Dri...

How Your Vehicle Differs from Other Vehicles Sport-utility vehicles, vans andtrucks can differ from some othervehicles in a few noticeable ways.Your vehicle may be: • Higher – to allow higher loadcarrying capacity and to allow itto travel over rough terrainwithout getting hung up ordamaging underbod...

Traction AA A B C WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. The traction grades, from highest to lowest are AA, A, B, and C. Thegrades represent the...

INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identifi...

Note: You may not find this information on all tires because it is not required by federal law. G. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods oftime under a standard condition of load and inflation pressure. ...

Additional Information Contained on the Tire Sidewall for LT TypeTires LT type tires have some additionalinformation beyond those of P typetires. These differences aredescribed below. Note: Tire Quality Grades do not apply to this type of tire. A. LT: Indicates a tire, designated by the Tire and Rim...

Information on T Type Tires T type tires have some additionalinformation beyond those of P typetires. These differences aredescribed below. T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Gradesdo not apply to thi...

INFLATING YOUR TIRES Safe operation of your vehicle requires that your tires are properlyinflated. Remember that a tire can lose up to half of its air pressurewithout appearing flat. Every day before you drive, check your tires. If one looks lower than theothers, use a tire gauge to check pressure o...

Maximum Inflation Pressure is the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum load can becarried by the tire. This pressure is normally higher than themanufacturer’s recommended cold inflation pressure, which can be foundon the Safety Compliance Certificatio...

WARNING: Stay out of the trajectory (1) as indicated in the illustration. Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear andremove objects such as stones, nails or glass that may be wedged in thetread grooves. Check the tire and valve st...

Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them if one or more of the following conditions exist: Tire Wear When the tread is worn down to1/16th of an inch (2 millimeters),tires must be replaced to...

U.S. DOT Tire Identification Number Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identification ...

Safety Practices WARNING: If your vehicle is stuck in snow, mud, or sand, do not rapidly spin the tires. Spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to five seconds. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail...

Tire Rotation WARNING: If the tire label shows different tire pressures for the front and rear tires and the vehicle is equipped with a tire pressure monitoring system, then the settings for the system sensorsneed to be updated. Always perform the system reset procedure aftertire rotation. If the sy...

• Dual rear wheel vehicles – sixtire rotation If your vehicle is equipped with dualrear wheels, it is recommended thatthe front and rear tires (in pairs) berotated only side to side. We do notrecommend splitting up the dualrear wheels. Rotate them side toside as a pair. After tire rotation,inflation...

Follow these guidelines when using snow tires and chains: • If possible, avoid fully loading your vehicle. • Use only SAE Class S chains. • Install chains securely, verifying that the chains do not touch anywiring, brake lines or fuel lines. • Drive cautiously. If you hear the chains rub or bang aga...

Your vehicle has also been equipped with a TPMS malfunction indicatorto indicate when the system is not operating properly. The TPMSmalfunction indicator is combined with the low tire pressure telltale.When the system detects a malfunction, the telltale will flash forapproximately one minute and the...

Understanding Your Tire Pressure Monitoring System The tire pressure monitoring system measures pressure in your four roadtires and sends the tire pressure readings to your vehicle. The low tirepressure warning light will turn on if the tire pressure is significantly low.Once the light is illuminate...

When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn youwhen your tires need air. It can also warn you in the event the system isno longer capable of functioning as intended. See the following chart forinformation concerning your ...

Low tirepressurewarning light Possiblecause Customer action required Flashing warninglight Spare tire inuse Repair the damaged road wheeland tire assembly and reinstall iton the vehicle to restore systemfunction. For a description on howthe system functions, see When your temporary spare tire isinst...

Tire Pressure Monitoring System Reset Procedure WARNING: To determine the required pressure(s) for your vehicle, see the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge thatmeets the door-latch post, next to the driver’s seating posit...

Performing the System Reset Procedure It is recommended that you read the entire procedure before attempting. 1. Drive the vehicle above 20 mph (32 km/h) for at least two minutesand then park in a safe location where you can easily get to all four tiresand have access to an air pump. 2. Place the ig...

Training is complete after the horn sounds for the last tire trained(driver’s side rear tire), the system indicator stops flashing, and themessage center (if equipped) displays: TRAINING COMPLETE . 10. Turn the ignition off. If two short horn beeps are heard, the resetprocedure was unsuccessful and ...

WARNING: Never get underneath a vehicle that is supported only by a jack. If the vehicle slips off the jack, you or someone else could be seriously injured. WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger o...

Rear axle jacking points - Allmodels except E-350 dual rearwheel and E-450 Rear axle jacking points - E-350dual rear wheel and E-450 Front axle jacking points: Note: Do not place the jack under or on the steering linkage. Place the jack under the pin on thefront surface of the front axle. 3. Raise t...

TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum orbrake disc that contacts the wheel. Make sure that any f...

On all two-piece flat wheel nuts, apply one drop of motor oil between theflat washer and the nut. Do not apply motor oil to the wheel nut threadsor the wheel stud threads. Note: Inspect the wheel pilot hole and mounting surface prior toinstallation. Remove any visiblecorrosion or loose particles. Wh...

MOTORCRAFT® PART NUMBERS Component 4.6L V8 engine 5.4L V8 engine 6.8L V10 engine Air filter element FA-1632 FA-1632 FA-1632 Battery- standard / (auxiliary) BXT-65-650 / (BXT-65-750) BXT-65-650 / (BXT-65-750) BXT-65-650 / (BXT-65-750) Oil filter FL-820-S FL-820-S FL-820-S Spark plugs 1 Torqshift auto...

The Vehicle Identification Number (VIN) contains the followinginformation: A. World manufacturer identifier B. Brake system / Gross VehicleWeight Rating (GVWR) / RestraintDevices and their location C. Make, vehicle line, series, bodytype D. Engine type E. Check digit F. Model year G. Assembly plant ...

ACCESSORIES For a complete listing of the accessories that are available for yourvehicle, please contact an authorized dealer or visit our online store at www.Accessories.Ford.com (United States only). Ford Motor Company will repair or replace any properly authorizeddealer-installed Ford Genuine Acc...

Peace of mind • Keyless entry keypad • Back up alarm* • Remote start • Hitch mounted parking sensor* • Vehicle security systems • Bumper mounted parking sensors* *The accessory manufacturer designs, develops and therefore warrantsFord Licensed Accessories, and does not design or test these accessori...

FORD ESP EXTENDED SERVICE PLANS PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRSWITH A FORD EXTENDED SERVICE PLAN. SERVICE PLANS (U.S. only) More than 32 Million Ford and Lincoln owners have discovered thepowerful protection Ford ESP. It is the only extended service planbacked by Ford Motor ...

Interest Free Financing Options Available Take advantage of our interest free installment payment plan. Just a 10%down payment will provide you with an affordable, no interest, no feepayment program. Complete the information below and mail to: Ford ESPPO Box 8072Royal Oak Michigan 48068-0039 To lear...

GENERAL INFORMATION Radio Frequencies and Reception Factors AM and FM frequencies are established by the Federal CommunicationsCommission (FCC) and the Canadian Radio and TelecommunicationsCommission (CRTC). Those frequencies are: AM: 530, 540–1700, 1710 kHz FM: 87.9–107.7, 107.9 MHz Radio reception...

MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracksand folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 trackmode (system default) and MP3 folder mode. • MP3 track mode ignores any folder structure on the ...

When using SYNC: • Do not operate playing devices if the power cords or cables arebroken, split or damaged. Place cords and cables out of the way, sothey do not interfere with the operation of pedals, seats,compartments or safe driving abilities. • Do not leave playing devices in your vehicle during...

Phone Options during an Active Call During an active call, you have additional menu features which becomeavailable such as putting a call on hold, joining calls, etc. Use the arrowbuttons to scroll through the menu options. To access:1. Press MENU during an active call.2. When Active Call Menu is se...

When you select: You can: Enter Tones Enter “tones” such as numbers for passwords.Scroll until the desired number appears in thedisplay, then press OK; a tone sounds asconfirmation. Repeat as necessary. Phonebook Access your phonebook contacts.1. Press OK to select, then scroll throughyour phonebook...

Accessing Features through the Phone Menu SYNC’s phone menu allows you to redial a number, access your callhistory and phone book and send text messages as well as access phoneand system settings. You can also access advanced features, such as 911Assist, Vehicle Health Report and SYNC Services.1. Pr...

When you select: You can: Text Message 1 Enables you to send, download and deletetext messages. Phone Settings 1 Allows you to view your phone’s status, setring tones, select your message notification,change phone book entries and automaticallydownload your cellular phone among otherfeatures. SYNC S...

Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming textmessages. Note: Forwarding a text message is a speed-dependent feature and can only be done when the vehicle is traveling at 3 mph (5 km/h) or l...

Note: SYNC does not automatically download all of your unread text messages at every ignition cycle (as it does with call history andphonebook if automatic download is set to on). Return exits the current menu when you press OK. If you select Send Text Message? : 1. Press OK to select. If the system...

When you select: You can: Modify Phonebook Modify the contents of your phone book(such as add, delete, download). Press OK toselect and scroll between: Add Contacts: Press OK to add more contactsfrom your phone book. Push the desiredcontact(s) on your phone. See your phone’suser guide on how to push...

System Settings System Settings provide access to your Bluetooth Devices andAdvanced menu features. Use the arrow buttons to scroll through themenu options. The Bluetooth Devices menu allows you to add, connect, delete and set aphone as primary as well as turn your Bluetooth feature on and off. The ...

If you select: You can: Set Bluetooth On/Off Turn the Bluetooth feature on and off.Press OK and scroll to toggle between On andOff. When the desired selection is chosen,press OK. Note: Turning Bluetooth off disconnects all Bluetooth devices and deactivates allBluetooth features. Delete Device Delete...

SYNC APPLICATIONS AND SERVICES (IF EQUIPPED) Note: In order for the following features to work, your cellular phone must be compatible with SYNC. To check your phone’s compatibility, visitwww.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca. • SYNC Services (if equipped, United States only): ...

Vehicle Health Report WARNING: Always follow scheduled maintenance instructions, regularly inspect your vehicle, and seek repair for any damage or problem you suspect. Vehicle Health Report supplements, but cannotreplace normal maintenance and vehicle inspection. Vehicle HealthReport only monitors c...

To run a report using the phone button:1. Press the phone button to enter Phone Menu.2. Scroll until Vehicle Health is selected and press OK.3. Scroll to select from the following options: Vehicle Health Report options User Preferences:Press OK to selectand enter the menu.Scroll to select from: Auto...

Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel.2. Say “Good-bye” from the SYNC Services main menu. SYNC Services quick tips Personalizing You can personalize your Services feature toprovide quicker access to your most used orfavorite information. You can sa...

Note: The AppLink feature is not available if your vehicle is equipped with the MyFord Touch or MyLincoln Touch system. Depending on your display type, you can access AppLink from the mediamenu, the phone menu, or by using voice commands. Once an app isrunning through AppLink, you can control main f...

“USB” “Search song <name>” 1,3 “Search track <name>” 1,3 “Shuffle off” “Shuffle on” “Similar music” “What’s playing?” 1 “<name>” is a dynamic listing, meaning that it could be the name of any desired group, artist, etc. 2 Voice commands which are only available in folder mode. 3 Vo...

Voice command guide “Refine” This allows you to make your previouscommand more specific. For example, if youasked to search and play all music by acertain artist, you could then say “refinealbum” and choose a specific album from thelist to view. If you then select Play, the systemonly plays music fr...

When you select: You can: Select Source SYNC USB: Press OK to access music plugged into your USB port. You can also plugin devices to charge them (if supported byyour device). Once connected, the systemindexes any readable media files. (The timerequired to complete this depends on the sizeof the med...

When you select: You can: Explore USB Explore all supported digital media on yourmedia device connected to the USB port. Youcan only view media content which iscompatible with SYNC; other files saved arenot visible.Press OK to select. Then scroll to exploreindexed media on your flash drive. Similar ...

Advanced Menu Options This menu allows you to access settings such as prompts, language,performing a master reset as well as returning to factory defaults.1. Press AUX and then MENU to access the Media Menu.2. Scroll until System Settings appears and select OK.3. Scroll until Advanced appears.4. Pre...

When you select: You can: Master Reset Completely erase all information stored onSYNC (all phonebook, call history, textmessages and all paired devices) and returnto the factory default settings. Application Download new software applications (ifavailable) and then load the desiredapplications throu...

Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible cause(s) Possible solution(s) I received a textthat the VehicleHealth Report isnot activated. • Your account may not beactivated on thewebsite, OR • You may have the wrong VIN(vehicleidentificationnum...

NAVIGATION CONTROLS WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus offthe road. Your primary responsibility is the safe operation of yourvehicle. We recommend...

K. SEEK: • In radio and satellite radio mode, press the arrow buttons to findprevious or next available stations or channels within the currentlyselected Category or Genre. • In CD and DVD modes, press the arrow buttons to select the previousor next track or chapter. L. MENU: • Press this button to ...

Using the Touch-sensitive Controls on Your System To turn a feature on and off, just touch the graphic with your finger. Toget the best performance from the touch-sensitive controls: • Make sure your hands are clean and dry. • Since the touchscreen operates based on the touch of a finger, youmay hav...

How To Use Voice Commands with Your System Press the voice icon; after the tone, speak your commandclearly. You can say these commands at any time. “Audio” “Navigation” “CD” “Radio” “Disc” “SYNC” * “Display mode” “Tutorial” “DVD” “User profile” “Jukebox” “Video CD” “Line in” “Voice settings” “Mobile...

Confirmation Prompts: The system uses these short questions to confirm your voice request. If turned off, the system simply makes a bestguess as to what you requested. The system may still occasionally askyou to confirm settings. SYSTEM MENU FEATURES Your system offers many menu features, such as al...

ENTERTAINMENT Your system offers many media options. You can access these optionsusing the touchscreen or voice commands. AM/FM Radio Press the RADIO hard button. To change between AM, FM1 and FM2, touch the AM or FMtab. You can also access satellite radio by pressing this button. See Sirius satelli...

When you select: You can: Set PTY/All Select a category of music you would like tosearch for and then choose to either seek orscan for the stations. ** Note: The system scans the frequency band three times for the chosen program type. Ifthe program type is unavailable in yourreception range, the sys...

HD Radio™ Information (If Available) Note: HD Radio broadcasts are not available in all markets. HD Radio technology is the digital evolution of analog AM/FM radio. Yoursystem has a special receiver that allows it to receive digital broadcasts(where available) in addition to the analog broadcasts, i...

When you select: You can: Tune Go up and down the frequency in individualincrements.If the current station has multiple digitalbroadcasts, the multicast indicator appears.Press Tune repeatedly to advance through allavailable broadcasts. If you are on the lastbroadcast channel, press to advance to th...

When you select: You can: To save a multicaststation as a preset When the channel is active on-screen, pressand hold a memory preset slot until the soundreturns. There is a brief mute while the radiosaves the station. Sound returns whenfinished. When recalling a HD2 or HD3memory preset, there is a m...

HD Radio Technology manufactured under license from iBiquity DigitalCorp. U.S. and foreign patents. HD Radio and the HD and HD Radiologos are proprietary trademarks of iBiquity Digital Corp. Ford MotorCompany and iBiquity Digital Corp. are not responsible for the contentsent using HD Radio technolog...

Sirius® Satellite Radio Voice Commands If you are listening to Sirius satellite radio, press the voicebutton on the steering wheel control. When prompted, say anyof the commands in the following chart. If you are not listening to Sirius satellite radio, press the voice buttonand, after the tone, say...

Sirius® Information Note: Sirius reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particularchannels, and its prices, at any time, with or without notice to you. FordMotor Company shall not be responsible for any such programmingch...

CD Press the MEDIA hard button, and then select the CD tab onthe touchscreen. If there is no disc in the system, NO DISCappears in the status bar and you cannot access the CD screen. Once a disc is loaded, you can choose from Scan, Compress, Repeat,Shuffle, Track List and Record. When you select: Yo...

MP3 Press the MEDIA hard button, and then select the CD tab onthe touchscreen. If there is no disc in the system, NO DISCappears in the status bar and you cannot access the CD screen. Once a disc is loaded, you can choose from Scan, Compress, Repeat,Shuffle, Folder Mode and Folder List. When you sel...

Disc Voice Commands If you are listening to or watching a disc, press the voice buttonon the steering wheel control. When prompted, say any of thecommands in the following chart. If you are not listening to or watching a disc, press the voice button and,after the tone, say “Disc”, then any of the co...

Video CD Voice Commands If you are watching a video CD, press the voice button on thesteering wheel control. When prompted, say any of thecommands in the following chart. If you are not watching a video CD, press the voice button and, after thetone, say “Video CD”, then any of the commands in the fo...

Accessing the Music in Your Jukebox Once you have saved music to your jukebox, you can then choosedifferent ways to play the music.1. Press the MEDIA hard button on the navigation system.2. Select the Jukebox tab on the touchscreen. You can then select from the following options: When you select: Yo...

Creating a Playlist Press the MEDIA hard button, and then select the Jukebox tab on thetouchscreen.1. Select Options.2. Select Edit Playlists, then which playlist you would like to create.3. Select which category you would like to access from your saved music.4. Select the desired songs and then pre...

User Device If your vehicle is equipped with SYNC, there is a User Device tab. Formore information, see the SYNC chapter. Line In (Auxiliary Input Jack) Your vehicle is equipped with an audio input jack, which allows you toplug a portable audio device into your vehicle’s audio system. To turnthis fe...

Sirius Travel Link Voice Commands Press the voice button and, after the tone, say “Travel Link”,then any of the commands in the following chart: “TRAVEL LINK” “5–day weather forecast” “NBA schedule” “Baseball schedule” “NBA scores” “Baseball scores” “NFL schedule” “College basketball schedule” “NFL ...

Route Guidance in Incompletely Mapped Areas There are some rural areas in the map database without fully verifiedroads. When the system is in route guidance mode, and the navigationsystem encounters these incompletely mapped areas, the system alertsyou by: • Announcing, “Entering an area with incomp...

Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Address Book You can store up to 25 entries, which you canuse as destinations, waypoints and areas toavoid. You can sort the entries alphabetically,by date or icon. * PreviousDes...

Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). FreewayEntrance/Exit Touch this button to select an entrance andexit point to a freeway you select. You can sortthe entrance and exit point alphabetically or inorder of distance ...

Within these main categories, there are subcategories, which containmore listings: Subcategories Restaurant Auto Dealership Parking Public Transit Home & Garden Education Personal Care Services Setting Your Navigation Preferences Select settings for the system to take into account when planning ...

Navigation Preferences Avg. Speed:Residential When this feature is on, the system displaysthe average speed on a residential road,initially set to 25 mph (40 km/h). You canchange the setting for your drivingpreferences. This setting helps estimate yourarrival time at a destination based on yourdrivi...

Navigation Preferences Calibrate Position allows you to adjust the direction of your vehicle by pressing the arrow buttons onthe screen. Distance allows you to recalibrate the distance to the destination while your vehicleis moving. Restore DefaultSettings Touch the Reset button to return the settin...

North Up always shows the northern direction to be upward on the screen. Map Icons Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scrollmode. Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen....

No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may displayunder normal operation in an area with poor GPS access. Map Scale The map display scale has 17 levels, ranging from0.02 miles (.03 kilometers) to 1000 miles (1600 kilomete...

Quick-touch Buttons When in map mode, touch anywhere on the map display to access thefollowing options: When you select: You can: Set as Dest Select a scrolled location on the map as yourdestination. You may scroll the map bypressing your index finger on the map display.When you reach the desired lo...

GENERAL INFORMATION SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTORCOMPANY”) from an affiliate of Microsoft Corporation (“MS”). Thoseinstalled software products of MS origin, as well...

DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS: • Speech Recognition: If the SOFTWARE includes speech recognition component(s), you should understand that speech recognition is aninherently statistical process and that recognition errors are inherentin the process. Neither FORD MOTOR COMPANY nor its su...

• Security Updates/Digital Rights Management: Content owners use the WMDRM technology included in your DEVICE to protect theirintellectual property, included copyrighted content. Portions of theSOFTWARE on your DEVICE use WMDRM software to accessWMDRM-protected content. If the WMDRM software fails t...

INTELLECTUAL PROPERTY RIGHTS: All title and intellectual property rights in and to the SOFTWARE (including but not limited toany images, photographs, animations, video, audio, music, text and“applets,” incorporated into the SOFTWARE), the accompanying printedmaterials, and any copies of the SOFTWARE...

No Liability for Certain Damages: EXCEPT AS PROHIBITED BY LAW, FORD MOTOR COMPANY, ANY THIRD PARTY SOFTWARE ORSERVICES SUPPLIERS, MS, MICROSOFT CORPORATION AND THEIRAFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT,SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISINGFROM OR IN CONNECTION WITH THE ...

Keep User’s Guide in Vehicle When kept in the vehicle, the User’s Guide will be a ready reference foryou and other users unfamiliar with the Windows Automotive-basedsystem. Please make certain that before using the system for the firsttime, all persons have access to the User’s Guide and read itsins...

Map Data DVD End User License Terms The data (“Data”) is provided for your personal, internal use only andnot for resale. It is protected by copyright, and is subject to the followingterms and conditions which are agreed to by you, on the one hand, and(Licensee). (“Licensee”) and its licensors (incl...

Disclaimer of warranty: (Licensee) and its licensors (including their licensors and suppliers) disclaim any warranties, express or implied, ofquality, performance, merchantability, fitness for a particular purpose ornon infringement. Some States, Territories and Countries do not allowcertain warrant...

Governing law: The above terms and conditions shall be governed by the laws of the Illinois, without giving effect to (i) its conflict of lawsprovisions, or (ii) the United Nations Convention for Contracts for theInternational Sale of Goods, which is explicitly excluded. You agree tosubmit to the ju...

Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell StreetEmeryville, California 94608 (“Gracenote”). The software from Gracenote (the “Gracenote Software”) enables thisdevice to do disc and music file identification and obtain music-related...

GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against majorrepair expenses resulting from neglect or inadequate maintenance andmay help to increase the value of your vehicle when you sell or trade it.Keep all receipts for comple...

Note: Not all dealers have extended hours or body shops. Please contact your dealer for details. Protecting Your Investment Maintenance is an investment that pays dividends in the form ofimproved reliability, durability and resale value. To maintain the properperformance of your vehicle and its emis...

NORMAL SCHEDULED MAINTENANCE AND LOG Normal scheduled maintenance Every 7500 miles(12000 km) or sixmonths (whichevercomes first) Change engine oil and filter. Rotate tires * , inspect tire wear and measure tread depth. Inspect wheels and related components forabnormal noise, wear, looseness or drag....

Other maintenance items Every 30000 miles(48000 km) Replace engine air filter. Every 60000 miles(96000 km) Change automatic transmission fluid and filteron 5–speed transmission. Consult dealer forrequirements. Replace front wheel bearing grease and greaseseal if non-sealed bearings are used. Every 9...

Maintenance Schedule Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...

Special Operating Condition Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...

EXCEPTIONS Normal vehicle axle maintenance: Rear axles and power take-off units with synthetic fluid and light-duty trucks equipped withFord-design axles are lubricated for life; do not check or change fluidunless a leak is suspected, service is required or the assembly has beensubmerged in water. D...

ENGINE COOLANT CHANGE RECORD Initial change Six years or 105000 miles (168000 km)(whichever comes first) After initial change Every three years or 45000 miles (72000 km) Engine Coolant Change Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C O...

911 Assist™ ..............................324 A ABS (see Brakes) .....................130 Accessing call history/phonebook during active call .............313 Accessing the help screen .......385 Accessing the music inyour jukebox .....................379–380 Accessing your media menufeatures .........

Parts(see Motorcraft® parts) ..........284 Phone Bluetooth menu options(adding, connecting, deleting,turning on/off) ..........................321 Phone redial ..............................315 Playing music (by artist,album, genre, playlist,tracks, similar) ..........................339 POI categor...

Trailer BrakeController-Integrated ................159 Transmission .............................122 brake-shift interlock (BSI) ....127fluid, checking and adding(automatic) .............................205fluid, refill capacities ..............278lubricant specifications ..........278 Troubleshooti...