Ford 2013 E-450 v.2- User Manual

Symbol Description Symbol Description Symbol Description Heated rearwindow Interiorluggagecompartmentrelease Jack Lightingcontrol Low tirepressurewarning Maintaincorrect fluidlevel Panic alarm Parking aidsystem Parkingbrake system Powersteering fluid Powerwindowsfront andrear Powerwindowlockout Serv...

following: Once 911 Assist (if equipped) is enabled (set ON), 911Assist may, through any paired and connected cell phone, discloseto emergency services that the vehicle has been in a crashinvolving the deployment of an airbag or, in certain vehicles, theactivation of the fuel pump shut-off. Certain ...

FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help youacquire your vehicle. If you have financed or leased your vehicle throughFord Credit, thank you for your business. For your convenience, we offer a number of ways to contact us, as wellas help manage your...

SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered byyour vehicle’s New Vehicle Limited Warranty, see the warrantyinformation that is provided to you along with your owner’s manual. Special Instructions For your added safety, your vehic...

Use of your Ford light truck as an ambulance, without the FordAmbulance Preparation Package voids the Ford New Vehicle LimitedWarranty and may void the Emissions Warranties. In addition, ambulanceusage without the preparation package could cause high underbodytemperatures, overpressurized fuel and a...

GENERAL INFORMATION See the following sections for directions on how to properly use safetyrestraints for children. WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your v...

Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommendedrestraint type Infantsortoddlers Children weighing 40 lb (18 kg) or less(generally age four or younger). Use a child safetyseat (sometimescalled an infantcarrier, convertibleseat, or toddlerseat). Smallc...

CHILD SEATS Use a child safety seat (sometimescalled an infant carrier, convertibleseat, or toddler seat) for infants,toddlers or children weighing40 pounds (18 kilograms) or less(generally age four or younger). CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. NEVE...

WARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase the likelihood of injury or death in a crash. WARNING: Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a crash or sudden stop, which may increase the ri...

BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a crash. Use a belt-positioning booster seat for children who have o...

Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield.If a vehicle seating position has a low seat back or no head restraint, abackless booster seat may place your child’s head (as measured at thetops of the ears) above the top of the...

4. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) for that seating position untilyou hear a snap and feel the latchengage. Make sure the tongue islatched securely by pulling on it. 5. To put the retractor in theautomatic locking mode, grasp...

This is necessary to remove the remaining slack that will exist once theextra weight of the child is added to the child restraint. It also helps toachieve the proper snugness of the child seat to your vehicle.Sometimes, a slight lean toward the buckle will additionally help toremove remaining slack ...

Combining Safety Belt and LATCH Lower Anchors for AttachingChild Safety Seats When used in combination, either the safety belt or the LATCH loweranchors may be attached first, provided a proper installation is achieved.Attach the tether strap afterward, if included with the child seat. Using Tether ...

PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained. WARNING: Never let a passenger hold a child on his or her lap while th...

FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle arecombination lap and shoulder belts. 1. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) until you hear a snap and feelit latch. Make sure the tongue i...

Pregnant women should alwayswear their safety belts. The lap beltportion of a combination lap andshoulder belt should be positionedlow across the hips below the bellyand worn as tight as comfort willallow. The shoulder belt should bepositioned to cross the middle ofthe shoulder and the center of the...

Automatic Locking Mode In this mode, the shoulder belt is automatically pre-locked. The belt willstill retract to remove any slack in the shoulder belt. The automaticlocking mode is not available on the driver safety belt. When to Use the Automatic Locking Mode This mode should be used any time a ch...

SAFETY BELT HEIGHT ADJUSTMENT WARNING: Position the safety belt height adjusters so that the belt rests across the middle of your shoulder. Failure to adjust the safety belt properly could reduce the effectiveness of the seat beltand increase the risk of injury in a crash. Adjust the height of the s...

Deactivating and Activating the Belt-Minder® Feature WARNING: While the design allows you to deactivate your Belt-Minder®, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leavethe Belt-Minder® system activated for yourself and others...

CHILD RESTRAINT AND SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodicallyto make sure they work properly and are not damaged. Inspect thevehicle and child seat safety belts to make sure there are no nicks, tearsor cuts. Replace if necessary. All vehicle ...

The airbags are a supplemental restraint system and are designed towork with the safety belts to help protect the driver and right frontpassenger from certain upper body injuries. Airbags do not inflate slowly;there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see...

DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over theairbag inflation area may cause those objects to be propelled by theairbag int...

To properly position yourself away from the airbag: • Move your seat to the rear as far as you can while still reaching thepedals comfortably. • Recline the seat slightly (one or two degrees) from the uprightposition. After all occupants have adjusted their seats and put on safety belts, it isvery i...

Passenger Airbag ON and OFF Switch (If Equipped) WARNING: An airbag ON and OFF switch may have been installed in this vehicle. Before driving, always look at the face of the switch to be sure the switch is in the proper position in accordancewith these instructions and warnings. Failure to put the s...

Turning the Passenger Airbag Back On WARNING: The safety belts for the driver and right front passenger seating positions have been specifically designed to function together with the airbags in certain types of crashes. Whenyou turn off your airbag, you not only lose the protection of the airbag,yo...

The passenger side airbag should always be on (the airbag OFF lightshould not be illuminated) unless the passenger is a person who meetsthe requirements stated either in Category 1, 2 or 3 of theNHTSA/Transport Canada deactivation criteria which follows. The vast majority of drivers and passengers a...

• the infant has a medical condition which, according to the infant’sphysician, makes it necessary for the infant to ride in the front so thatthe driver can constantly monitor the child’s condition. 2. Child age 1 to 12. A child age 1 to 12 must ride in the front seat because: • the vehicle has no r...

The restraints control module also monitors the readiness of the abovesafety devices plus the crash and occupant sensors. The readiness of thesafety system is indicated by a warning indicator light in the instrumentcluster or by a backup tone if the warning light is not working. See the Instrument C...

GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with part 15 of the FCC Rules and with IndustryCanada license-exempt RSS standard(s). Operation is subject to thefollowing two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference...

Replacing the Battery Note: Refer to local regulations when disposing of transmitter batteries. Note: Replacing the battery will not delete the remote control from your vehicle. The remote control should operate normally after batteryreplacement. The remote entry transmitter uses one coin type three...

Car Finder Press the button twice within three seconds. The horn will soundand the turn signals will flash. We recommend you use thismethod to locate your vehicle, rather than using the panic alarm. Sounding a Panic Alarm Press the button to activate the alarm. Press the button againor switch the ig...

LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lockand unlock the vehicle. Power Door Locks (If Equipped) The power door lock control is located on the driver and front passengerdoor panels. A. Unlock B. Lock Remote Control (If Equipped) You can use the remote...

Autolock and Unlock Note: Your vehicle comes with this feature disabled. The autolock feature will lock all the doors when: • all doors are closed, • the ignition is on, • you shift into any gear putting the vehicle in motion, and • the vehicle attains a speed greater than 12 mph (20 km/h). If the v...

Illuminated Entry The interior lamps and parking lamps illuminate when the remote entrysystem is used to unlock the doors or sound the personal alarm. The illuminated entry system will turn off the lights if: • the ignition is switch on • the lock button on the remote control is pressed • after 25 s...

Replacement Keys If your keys are lost or stolen and you do not have an extra coded key,you will need to have your vehicle towed to an authorized dealer. Thekey codes need to be erased from your vehicle and new coded keys willneed to be programmed. Replacing coded keys can be very costly. Store an e...

ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. 1. Pull and hold the steering wheelrelease lever. 2. Adjust the steering wheel to thedesired position then release thelever. VOICE CONTROL (IF EQUIPPED) A. Voice recognition B. Phone mode See the SYNC...

WINDSHIELD WIPERS Note: Fully defrost the windshield before turning on the windshield wipers. Note: Make sure the windshield wipers are turned off before entering a car wash. Note: Clean the windshield and wiper blades if they begin to leave streaks or smears. If that does not resolve the issue, ins...

• A brief press causes a single wipe without washer fluid. • A quick press and hold causes the wipers to swipe three times withwasher fluid. • A long press and hold will activate the wipers and washer fluid for upto 10 seconds. A wipe will occur a few seconds after washing to clear any remainingwash...

LIGHTING CONTROL The first position turns the lampsoff. The second position turns on theparking lamps, instrument panellamps, license plate lamps and taillamps. The third position turns theheadlamps on. High Beams • Push the lever toward theinstrument panel to activate. • Pull the lever toward you t...

INSTRUMENT LIGHTING DIMMER Note: If you disconnect the battery or it becomes discharged, the dimmer switch will require re-calibration. Rotate the dimmer switch fromthe full dim position to the full dome/on position to reset. Note: Move the control to the full upright position, past detent, to turn ...

Cargo Lamps Cargo lamps equipped with anon/off control will light when: • doors are closed and the controlis moved to the right ON position • control is in the middle positionand any door is open • panel dimmer control is moved tothe full upright position past thedetent When the control is moved to ...

POWER WINDOWS (IF EQUIPPED) WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets a...

To adjust your mirrors: 1. Select the mirror you want to adjust. 2. Move the control in the direction you want to tilt the mirror. 3. Return the control to the center position to lock mirrors in place. Fold-Away Exterior Mirrors The mirrors can be manually folded forward or backward. Push themirror ...

On Telescoping Mirror You can tilt the spotter mirror up ordown and also left or right toincrease visibility. Integrated Blind Spot Mirrors (If Equipped) WARNING: Objects in the blind spot mirror are closer than they appear. Blind spot mirrors have an integrated convex mirror built into the upperout...

GAUGES Cluster shown in standard measure. Metric similar. A. Tachometer B. Fuel gauge C. Engine coolant temperature gauge D. Speedometer E. Battery voltage gauge F. Information display. See Information displays for more information. G. Engine oil pressure gauge Fuel Gauge Indicates approximately how...

Engine Coolant Temperature Gauge Indicates engine coolant temperature. At normal operating temperature,the level indicator will be in the normal range. If the engine coolanttemperature exceeds the normal range, stop the vehicle as soon as safelypossible, switch off the engine and let the engine cool...

Airbag – Front If it fails to illuminate on startup, continues to flash or remainson, it indicates a malfunction. Have the system checked by yourauthorized dealer. A chime will sound when there is a malfunction in the indicator light. Anti-Lock Braking System If it illuminates when you are driving, ...

Low Fuel Level It will illuminate when the fuel level is low or near empty.Refuel as soon as possible. Low Tire Pressure Warning It will illuminate when your tire pressure is low. If the lampremains on with the engine running or when driving, checkyour tire pressure as soon as possible. The lamp als...

WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possiblycausing a fire. Stability Control System Displays when the AdvanceTrac®/Traction control is active. Ifthe ligh...

GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is the safeoperation of the ...

Compass zone adjustment 1. Determine which magnetic zoneyou are in for your geographiclocation by referring to the zonemap. 2. Press and release theSELECT/RESET stem to scrollthrough the information displaysuntil the message center displaysHOLD RESET FOR SETUP MENU. 3. Press and hold theSELECT/RESET...

Tire Messages Action / Description TIRE PRESSURESENSOR FAULT Displayed when a tire pressure sensor ismalfunctioning, or your spare tire is in use.For more information on how the systemoperates under these conditions. If thewarning stays on or continues to come on,contact your authorized dealer as so...

GENERAL INFORMATION Radio Frequencies and Reception Factors AM and FM frequencies are established by the Federal CommunicationsCommission (FCC) and the Canadian Radio and TelecommunicationsCommission (CRTC). Those frequencies are: AM: 530, 540–1700, 1710 kHz FM: 87.9–107.7, 107.9 MHz Radio reception...

MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracksand folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 trackmode (system default) and MP3 folder mode. • MP3 track mode ignores any folder structure on the ...

M. REW: Press this button to manually rewind in a CD track or MP3 file. N. Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button untilsound returns. O. TEXT/SCAN: • In radio, CD and MP3 modes, press and hold to hear a b...

USB PORT (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus offthe road. Your primary responsibility is the safe operation of yourvehicle. We recomm...

Satellite Radio Reception Factors Potential satellite radio reception issues Antennaobstructions For optimal reception performance, keep theantenna clear of snow and ice build-up andkeep luggage and other material as far awayfrom the antenna as possible. Terrain Hills, mountains, tall buildings, bri...

Radio display Condition Possible action Call SIRIUS1–888–539–7474 Your satellite service isno longer available. Call SIRIUS at1–888–539–7474 toresolve subscriptionissues. None Found. CheckChannel Guide. All the channels in theselected category areeither skipped orlocked. Use the channel guideto turn...

HEATER ONLY SYSTEM A. Fan speed control: Controls the volume of air circulated in your vehicle. Adjust to select the desired fan speed or switch off. If youswitch the fan off, the windshield may fog up. B. Temperature control: Controls the temperature of the air circulated in your vehicle. Adjust to...

SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the passenger sensing system, resulting in serious injury ordeath in a crash. Always sit upright against your seat back, with yourfe...

POWER SEATS WARNING: Never adjust the driver’s seat when the vehicle is moving. The control is located on the outboard side of the seat cushion. Press A to raise or lower the frontportion of the seat cushion. Press B to move the seat forward,backward, up or down. Press C to raise or lower the rearpo...

To install the seat: 1. Position the seat to the floormount. 2. Pull the seat latch handle downward to lock the seat in position.3. Make sure the safety belt is not twisted, then insert the safety belttongue into the detachable anchor until you hear a click and feel thelatch engage. Rear Bench Seat ...

To install the seat: 1. Make sure the floor striker area is clean of any debris that wouldprevent the seat from latching. 2. With assistance, position the seat in the vehicle. 3. Align the front hooks to the front striker pins prior to lowering therear latch mechanism and aligning them with the rear...

AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fireor serious injury. Note: If used when the engine is not running, the battery w...

GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover. The emission system heats up th...

A. Accessory: Allows the electrical accessories, such as the radio, to operate while the engine is not running. B. Lock: Locks the automatic transmission gearshift lever and allows key removal. C. Off: Shuts off the engine and all accessories without locking the steering wheel. D. On: All the electr...

If you have difficulty starting the engine when the temperature is below-13°F (-25°C), press the accelerator pedal slightly and try again. If you cannot start your engine after three attempts, wait 10 seconds,then follow this procedure:1. Fully press the brake pedal.2. Fully press the accelerator pe...

Guarding Against Exhaust Fumes WARNING: If you smell exhaust fumes inside your vehicle, have this checked immediately. Do not drive your vehicle if you smell exhaust fumes. Carbon monoxide is present in exhaust fumes. Takeprecautions to avoid its dangerous effects. Important Ventilating Information ...

• Make sure that when in operation, the extension cord plug and theheater cord plug connections are free and clear of water. This couldcause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear ofcombustibles. • Make sure the heater, heater cord and extension cord are...

IMPORTANT SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops befor...

During the summer season, fuel ethanol may contain a maximum of 85%denatured ethanol (Ed85) and 15% unleaded gasoline. The fuel ethanolhas a higher octane rating than unleaded regular or premium gasolineand this allows the design of engines with greater efficiency and power. Winter blends may contai...

It is best not to alternate repeatedly between gasoline and E85. If you doswitch fuels, it is recommended that you add as much fuel aspossible—at least half a tank. Do not add less than five gallons(18.9 liters) when refueling. You should drive the vehicle immediatelyafter refueling for at least 5 m...

Note: If you must replace the fuel filler cap, replace it with a fuel filler cap that is designed for your vehicle. The customer warranty may bevoid for any damage to the fuel tank or fuel system if the correctgenuine Ford, Motorcraft® or other certified fuel filler cap is not used. Your fuel tank f...

AUTOMATIC TRANSMISSION OPERATION Understanding the Gearshift Positions of the 4–Speed AutomaticTransmission WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the lock position and remove the key whenever you leave your vehicle. Your ...

R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward.Always come to a complete stop before shifting into and out of R(Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and isfree to roll. Hold the brake pedal down while in this p...

Drive (not shown) Drive is activated when the transmission control switch is pressed. • This position allows for all forward gears except overdrive. • O/D OFF lamp is illuminated. • Provides engine braking. • Use when driving conditions cause excessive shifting from O/D toother gears. Examples: hill...

If you cannot move the gearshift lever out of P (Park) with the ignitionin the on position and the brake pedal pressed, it is possible that a fusehas blown or the vehicle’s brake lamps are not operating properly. Referto Fuses chapter. If the fuse is not blown and the brake lamps are working properl...

GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may beworn out and should be inspected by an authorized dealer. If yourvehicle has continuous vibration or shudder in the steering wheel while...

HINTS ON DRIVING WITH ANTI-LOCK BRAKES When the system is operating, the brake pedal will pulse and may travelfurther. Maintain pressure on the brake pedal. You may also hear a noisefrom the system. This is normal. The anti-lock braking system will not eliminate the dangers inherentwhen: • you drive...

PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss oftraction. If your vehicle begins to slide, the system applies the brakes to individualwheels and, when needed, reduces engine power at the same time. If thewheels spin when accelerating on slippery or loose s...

PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction or wheel and tire size may change the handlingcharacteristics of the vehicle and may adversely affect the performanceof the AdvanceTrac® system. In ...

A Vehicle without AdvanceTrac® with RSC® skidding off its intendedroute. B Vehicle with AdvanceTrac® with RSC® maintaining control on aslippery surface. USING ADVANCETRAC® WITH RSC® (IF EQUIPPED) The system automatically activates when you start your engine. TheAdvanceTrac® with RSC® system cannot b...

SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed)objects when moving in reverse on a flat surface at parking speeds.Traffic control sy...

Using the Rear Sensing System The rear sensors are only active when the transmission is in R (Reverse).As the vehicle moves closer to the obstacle, the rate of the audiblewarning increases. When the obstacle is fewer than 10 inches (25centimeters) away, the warning sounds continuously. If a stationa...

WARNING: Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle. WARNING: Use caution when using the rear video camera and the liftgate is ajar. If the liftgate is ajar, the camera will be out of position and the video image may be incorrect. All guideline...

Note: When towing, the camera only sees what is being towed behind the vehicle. This might not provide adequate coverage as it usuallyprovides in normal operation and some objects might not be seen. Insome vehicles, the guidelines may disappear once the trailer towconnector is engaged. Note: The cam...

A. Rear bumper B. Fixed guideline: Red zone C. Fixed guideline: Yellow zone D. Fixed guideline: Green zone E. Centerline The fixed guidelines fade in and out depending on the steering wheelposition. Always use caution while reversing. Objects in the red zone are closestto your vehicle and objects in...

Note: When manual zoom is enabled, only the centerline is shown. Allows the driver to get a closer view of an object behind the vehicle.The zoomed image keeps the bumper in the image to provide areference. The zoom is only active while the transmission is in R(Reverse), When the transmission is shif...

PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your footon the accelerator pedal. USING CRUISE CONTROL (IF EQUIPPED) WARNING: Do not use cruise control in heavy traffic or on roads that are winding, slippery or unpaved. Note: Vehicle speed may vary momentarily w...

STEERING To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until itstops) for more than a few seconds when the engine is running. • Do not operate the vehicle with a low power steering pump fluid level(If the fluid level is below the...

LOAD LIMIT Vehicle Loading – With and Without a Trailer This section will guide you in the proper loading of your vehicle and/ortrailer, to keep your loaded vehicle weight within its design ratingcapability, with or without a trailer. Properly loading your vehicle willprovide maximum return of vehic...

Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue loador king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weigh...

GVWR (Gross Vehicle Weight Rating) – is the maximum allowable weight of the fully loaded vehicle (including all options, equipment,passengers and cargo). The GVWR is shown on the Safety Compliance Certification Label. The label shall be affixed toeither the door hinge pillar, door-latch post, or the...

WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structuraldamage, serious damage to the vehicle, loss of control and personalinjury. GCW (Gross Combined Weight) – is the...

WARNING: Do not exceed the GVWR or the GAWR specified on the Safety Compliance Certification Label. WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with ahigher limit t...

TOWING A TRAILER WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, lossof vehicle ...

Engine Rear axle ratio Maximum GCWR - lb. (kg) Maximum trailer weight - lb. (kg) E-350 Cutaway single rear wheel 158–inch wheelbase 5.4L 4.10 13000 (5896) 8000 (3629) 6.8L 4.10 18500 (8391) 10000 (4536) E-350 Cutaway dual rear wheel 158–inch and 176–inch wheelbase 5.4L 3.73 10050 (4763) 4800 (2177) ...

Remember to account for the trailer tongue weight as part of yourvehicle load when calculating the total vehicle weight. Hitches Do not use a hitch that either clamps onto the bumper or attaches to theaxle. Distribute the trailer load so 10-15% of the total trailer weight is on thetongue. Weight-Dis...

Safety Chains Note: Do not attach safety chains to the bumper. Always connect the trailer’s safety chains to the frame or hook retainersof your vehicle hitch. To connect the trailer’s safety chains, cross the chains under the trailertongue and allow enough slack for turning tight corners. Do not all...

The controller user interface consists of the following: A. + and - (Gain adjustment buttons): Pressing these buttons adjusts the controller’s power output to the trailer brakes in 0.5 increments. Youcan increase the gain setting to 10.0 (maximum trailer braking) ordecrease it to 0 (no trailer braki...

B. Manual control lever: Slide the control lever to the left to turn on the trailer’s electric brakes independent of the tow vehicle’s brakes. Seethe following Procedure for adjusting gain section for instructions on proper use of this feature. If you use the manual control while the brakeis also ap...

TRAILER BRAKE MODULE FAULT: Displays in response to faults sensed by the trailer brake controller, accompanied by a single chime. Ifthis message appears, contact an authorized dealer as soon as possiblefor diagnosis and repair. The controller may still function, butperformance may be degraded. WIRIN...

• Your vehicle’s brake system and the trailer brake system workindependently of each other. Changing the gain setting on thecontroller does not affect the operation of your vehicle’s brakeswhether you attach a trailer or not. • When you switch the engine off, the controller output is disabled andthe...

• When stopped in congested or heavy traffic during hot weather, placethe gearshift in position P to aid engine and transmission cooling and to help A/C performance. • Turn off the speed control with heavy loads or in hilly terrain. Thespeed control may turn off automatically when you are towing onl...

When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge ofthe rear bumper. • Do not allow waves to break higher than 6 inches (15 centimeters)above the bottom edge of the rear bumper. Exceeding these limits may allow water to e...

We recommend the use of a wheel lift and dollies or flatbed equipmentto tow your vehicle. Do not tow with a slingbelt. Ford Motor Companyhas not approved a slingbelt towing procedure. Vehicle damage mayoccur if towed incorrectly, or by any other means. Ford Motor Company produces a towing manual for...

PREPARING TO DRIVE WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seat belt. WARNING: Vehicles with a higher center of gravity such as utili...

Vehicle stability and handling This van or wagon, like any vehicle designed to carry very heavy loads,must be driven differently from a passenger car. The extra weight canaffect stopping distance and maneuverability. The higher center ofgravity and other features may reduce the ability to make abrup...

ECONOMICAL DRIVING Fuel economy is affected by several things, such as how you drive, theconditions you drive under and how you maintain your vehicle. There are some things to keep in mind that may improve your fueleconomy: • Accelerate and slow down in a smooth, moderate fashion. • Drive at steady ...

DRIVING THROUGH WATER Note: Driving through deep water may allow water into the transmission and engine causing internal damage. Have the fluid checked and, if wateris found, replace the fluid. Do not drive quickly through standing water, especially if the depth isunknown. Traction or brake capabili...

ROADSIDE ASSISTANCE Vehicles Sold in the U.S.: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. The serviceis available: • 24 hours a...

U.S. Ford vehicle customers who require Roadside Assistance, call1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford MotorCompany will reimburse a reasonable amount for towing to the nearestdealership within 35 miles (56 kilometers). To obtain reimbursementinformation, U.S....

Fuel Pump Shut-off In the event of a moderate to severe collision, this vehicle is equippedwith a fuel pump shut-off feature that stops the flow of fuel to theengine. Not every impact will cause a shut-off. Should your vehicle shut off after a collision due to this feature, you mayrestart your vehic...

Preparing Your Vehicle Note: Use only a 12–volt supply to start your vehicle. Note: Do not disconnect the battery of the disabled vehicle as this could damage the vehicle’s electrical system. 1. Park the booster vehicle close to the hood of the disabled vehiclemaking sure the two vehicles do not tou...

1. Connect the positive (+) jumpercable to the positive (+) terminal ofthe discharged battery. 2. Connect the other end of thepositive (+) cable to the positive(+) terminal of the assisting battery. 3. Connect the negative (-) cable tothe negative (-) terminal of theassisting battery. 4. Make the fi...

Removing the Jumper Cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. Remove the jumper cables in the reverse order that they wereconnected. 1. Remove the jumper cable fromthe ground metal surface. 2. Remove the jumper cable on thenega...

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizeddealer. While any authorized dealer handling your vehicle line willprovide warranty service, we recommend you return to your sellingauthorized dealer who wants to ensure your continued satisfaction.Pleas...

In Canada: Mailing address Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 0C8 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional Assistance If you have questions or concerns, or are unsatisfied with the service youare receiving, follow ...

UTILIZING THE MEDIATION or ARBITRATION PROGRAM (CANADAONLY) This pertains to vehicles delivered to authorized Canadian dealers. Inthose cases, where you continue to feel that the efforts by Ford ofCanada and the authorized dealer to resolve a factory-related vehicleservice concern have been unsatisf...

CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in thevehicle are not working, a fuse mayhave blown. Blown fuses areidentifie...

FUSE SPECIFICATION CHART Power Distribution Box WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. Note: If your...

The fuses are coded as follows: Fuse or relay location Fuse amp rating Protected components 1 30A Inverter B+ 2 15A Not used (spare) 3 15A Not used (spare) 4 30A Not used (spare) 5 10A Passenger compartment fusepanel, Brake-shift interlock 6 20A Turn signal, Hazard, Stop lamps 7 10A Left low beam 8 ...

GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthinessand resale value. There is a large network of Ford authorized dealerswho are there to help you with their professional servicing expertise. Webelieve that their specially trained technicians are best qualifie...

OPENING AND CLOSING THE HOOD 1. Inside the vehicle, pull the hoodrelease handle located under thebottom left corner of the instrumentpanel. 2. Go to the front of the vehicle and push the auxiliary latch, located inthe center top of the grille, to the left in order to release the hood. 3. Lift the ho...

UNDER HOOD OVERVIEW A. Battery B. Windshield washer fluid reservoir C. Engine oil filler cap D. Automatic transmission fluid dipstick E. Air filter assembly F. Engine oil dipstick G. Power steering fluid reservoir H. Brake fluid reservoir I. Engine coolant reservoir J. Power distribution box A B C D...

ENGINE OIL DIPSTICK A. MIN B. MAX ENGINE OIL CHECK Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes for the oil to drain into theoil pan. 3. Set the parkin...

Note: Do not add engine oil further than the MAX mark. Oil levels above the MAX mark may cause engine damage. Only use oils certified for gasoline engines by theAmerican Petroleum Institute (API). An oil with thistrademark symbol conforms to the current engine andemission system protection standards...

Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specifiedfunction and vehicle location. Adding Engine Coolant WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cool...

• Do not use alcohol, methanol, brine or any engine coolants mixed withalcohol or methanol antifreeze (coolant). Alcohol and other liquids cancause engine damage from overheating or freezing. • Do not add extra inhibitors or additives to the coolant. These can beharmful and compromise the corrosion ...

If you drive in extremely hot climates: • It is still necessary to maintain the coolant concentration above 40%. • NEVER decrease the coolant concentration below 40%. • A coolant concentration of 40% will provide improved overheatprotection. Engine coolant concentrations below 40% will decrease thec...

Once the engine temperature cools, the engine can be restarted. Takeyour vehicle to an authorized dealer as soon as possible to minimizeengine damage. When Fail-Safe Mode is Activated WARNING: Fail-safe mode is for use during emergencies only. Operate the vehicle in fail-safe mode only as long as ne...

TRANSMISSION FLUID CHECK Checking Automatic Transmission Fluid (If Equipped) Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does notconsume fluid. However, the fluid level should be checked if thetransmission is not working pro...

Low Fluid Level Do not drive the vehicle if there is no indication of fluid on the dipstickand the ambient temperature is above 50°F (10°C). 214 Maintenance 2013 Econoline (eco) Owners Guide gf, 2nd Printing, November 2012USA (fus)

Correct Fluid Level The transmission fluid should be checked at normal operatingtemperature 150°F-170°F (66°C-77°C) on a level surface. The normaloperating temperature can be reached after approximately 20 miles(30 km) of driving. You can check the fluid without driving if the ambient temperature is...

High Fluid Level Fluid levels above the safe range may result in transmission failure.An overfill condition of transmission fluid may cause shift and/orengagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. H C Maintenance 217 2013 Econoline (eco) Ow...

Adjusting Automatic Transmission Fluid Levels Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage. Note: An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. Note: Do not use supplemental ...

Automatic Transmission Fluid Filter The TorqShift® automatictransmission is equipped with aserviceable transmission fluid filterlocated inside the transmissionbottom pan. Refer to your Scheduled Maintenance Information for service intervals for automatictransmission fluid and transmissionfilter. For...

POWER STEERING FLUID CHECK WARNING: For E-350 and E-450 vehicles with the Hydro-Boost Brake System, do not press the brake pedal after the engine has been turned off. Pressing the brake pedal after the engine has beenturned off will give a false power steering fluid level reading. Note: Do not opera...

State or local regulations on volatile organic compounds may restrict theuse of methanol, a common windshield washer antifreeze additive.Washer fluids containing non-methanol antifreeze agents should be usedonly if they provide cold weather protection without damaging thevehicle’s paint finish, wipe...

3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Release the parking brake. With your foot on the brake pedal and withthe A/C on, put the vehicle in D (Dri...

CHECKING THE WIPER BLADES Run the tip of your fingers over the edge of the bladeto check for roughness. Clean the wiper blades with washer fluid or waterapplied with a soft sponge or cloth. CHANGING THE WIPER BLADES Replace wiper blades at least once per year for optimum performance. To replace the ...

When changing the air filter element, use only the air filter elementlisted. See Motorcraft® Part Numbers in the Capacities and Specifications chapter. See Scheduled Maintenance Information for the appropriate intervals for changing the air filter element. Note: Failure to use the correct air filter...

ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant.If your vehicle has been in an accident, the alignment of your headlampsshould be checked by your authorized dealer. Vertical and Horizontal Aim Adjustment (Sealed Beam Headlamps) The headlamps on your veh...

3. Turn on the low beam headlampsand open the hood. 4. Locate the high intensity area ofthe beam pattern and place the topedge of the intensity zone even withthe horizontal reference line (D). Ifthe top edge of the high intensityarea is not even with the horizontalline, follow the next step to adjus...

• (A) 8 feet (2.4 meters) • (B) Center height of lamp toground • (C) 25 feet (7.6 meters) • (D) Horizontal reference line 2. Measure the height from thecenter of your headlamp (indicatedby a 3.0 millimeter circle on thelens) to the ground and mark an8 foot (2.4 meter) horizontal reference line on th...

Replacing Front Parking Lamp and Turn Signal Bulbs 1. Make sure the headlamp control is in the off position. 2. Remove the headlamp assembly. Refer to Replacing headlamp bulbs in this section. Aerodynamic Sealed Beam 3. Rotate the bulb socket counterclockwise and remove. 4. Carefully pull the bulb s...

BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbsmust be marked with an authorized “D.O.T.” for North America and an“E” for Europe to ensure lamp performance, light brightness and patternand safe visibility. The correct bulbs will not damage the lamp assembl...

WAXING • Wash the vehicle first. • Use a quality wax that does not contain abrasives. • Do not allow paint sealant to come in contact with any non-body(low-gloss black) colored trim, such as grained door handles, roofracks, bumpers, side moldings, mirror housings or the windshield cowlarea. The pain...

If a staining liquid like coffee or juice has been spilled on the instrumentpanel or on interior trim surfaces, clean as follows: 1. Wipe up spilled liquid using a clean, white, cotton cloth. 2. Wipe the surface with a damp, clean, white, cotton cloth. For morethorough cleaning, use a mild soap and ...

• Never apply any cleaning chemical to hot or warm wheel rims orcovers. • Some automatic car washes may cause damage to the finish on yourwheel rims or covers. Industrial-strength (heavy-duty) cleaners, orcleaning chemicals, in combination with brush agitation to removebrake dust and dirt, could wea...

Miscellaneous • Make sure all linkages, cables, levers and pins under vehicle arecovered with grease to prevent rust. • Move vehicles at least 25 feet (8 meters) every 15 days to lubricateworking parts and prevent corrosion. Removing Vehicle from Storage When your vehicle is ready to come out of sto...

GENERAL INFORMATION Notice to Utility Vehicle, Van and Truck Owners WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must: • Avoid sharp turns and abrupt maneuvers; • Dri...

How Your Vehicle Differs from Other Vehicles Sport-utility vehicles, vans andtrucks can differ from some othervehicles in a few noticeable ways.Your vehicle may be: • Higher – to allow higher loadcarrying capacity and to allow itto travel over rough terrainwithout getting hung up ordamaging underbod...

• Recommended inflation pressure: The cold inflation pressure found on the Safety Compliance Certification Label (affixed to either thedoor hinge pillar, door-latch post, or the door edge that meets thedoor-latch post, next to the driver’s seating position) or Tire Labellocated on the B-Pillar or th...

Note: If your tire size does not begin with a letter, this may mean it is designated by either the European Tire and Rim Technical Organizationor the Japan Tire Manufacturing Association. B. 215: Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge. In general, ...

Information on T Type Tires T type tires have some additionalinformation beyond those of P typetires. These differences aredescribed below. T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Gradesdo not apply to thi...

INFLATING YOUR TIRES Safe operation of your vehicle requires that your tires are properlyinflated. Remember that a tire can lose up to half of its air pressurewithout appearing flat. Every day before you drive, check your tires. If one looks lower than theothers, use a tire gauge to check pressure o...

Maximum Inflation Pressure is the tire manufacturer’s maximum permissible pressure or the pressure at which the maximum load can becarried by the tire. This pressure is normally higher than themanufacturer’s recommended cold inflation pressure, which can be foundon the Safety Compliance Certificatio...

WARNING: Stay out of the trajectory (1) as indicated in the illustration. Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear andremove objects such as stones, nails or glass that may be wedged in thetread grooves. Check the tire and valve st...

WARNING: Age Tires degrade over time depending on many factors such as weather, storage conditions, and conditions of use (such as load, speed,inflation pressure) the tires experience throughout their lives.In general, tires should be replaced after six years regardless of treadwear. However, heat c...

Tire Replacement Requirements WARNING: Only use replacement tires and wheels that are the same size, load index, speed rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originallyprovided by Ford. The recommended tire and wheel size may be foundon either t...

Safety Practices WARNING: If your vehicle is stuck in snow, mud, or sand, do not rapidly spin the tires. Spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to fiveseconds. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail ...

The tires should also be balanced periodically. An unbalanced tire andwheel assembly may result in irregular tire wear. Tire Rotation WARNING: If the tire label shows different tire pressures for the front and rear tires and the vehicle is equipped with a tire pressure monitoring system, then the se...

• Dual rear wheel vehicles – sixtire rotation If your vehicle is equipped with dualrear wheels, it is recommended thatthe front and rear tires (in pairs) berotated only side to side. We do notrecommend splitting up the dualrear wheels. Rotate them side toside as a pair. After tire rotation,inflation...

Follow these guidelines when using snow tires and chains: • If possible, avoid fully loading your vehicle. • Use only SAE Class S chains. • Install chains securely, verifying that the chains do not touch anywiring, brake lines or fuel lines. • Drive cautiously. If you hear the chains rub or bang aga...

Your vehicle has also been equipped with a TPMS malfunction indicatorto indicate when the system is not operating properly. The TPMSmalfunction indicator is combined with the low tire pressure telltale.When the system detects a malfunction, the telltale will flash forapproximately one minute and the...

Understanding your tire pressure monitoring system The tire pressure monitoring system measures pressure in your four roadtires and sends the tire pressure readings to your vehicle. The low tirepressure warning light will turn on if the tire pressure is significantly low.Once the light is illuminate...

Low tire pressurewarning light Possible cause Customer action required Solid warning light Tire(s)under-inflated 1. Make sure tires are at theproper pressure. See Inflating your tires in this chapter. 2. After inflating your tires tothe manufacturer’srecommended pressure asshown on the Tire Label(lo...

Low tire pressurewarning light Possible cause Customer action required Flashing warninglight Spare tire in use Repair the damaged road wheel/tire and reinstall it onthe vehicle to restore systemfunctionality. For a descriptionon how the system functions,refer to When your temporary spare tire is ins...

Tire Pressure Monitoring System Reset Procedure WARNING: To determine the required pressure(s) for your vehicle, see the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge thatmeets the door-latch post, next to the driver’s seating posit...

3. Cycle the ignition to the on position with the engine off. 4. Turn the hazard flashers on then off three times. This must beaccomplished within 10 seconds. If the reset mode has been entered successfully, the horn will soundonce, the system indicator will flash and the message center (ifequipped)...

TRAINING COMPLETE . 10. Turn the ignition off. If two short horn beeps are heard, the resetprocedure was unsuccessful and must be repeated. If after repeating the procedure and two short beeps are heard when theignition is turned to off, seek assistance from your authorized dealer. 11. Set all four ...

WARNING: To help prevent the vehicle from moving when you change a tire, be sure to place the transmission selector lever in position P, set the parking brake and block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) tothe tire being changed. WARNING: N...

Rear axle jacking points - Allmodels except E-350 dual rearwheel and E-450: Rear axle jacking points - E-350dual rear wheel and E-450: Front axle jacking points: Note: Do not place the jack under or on the steering linkage. Place the jack under the pin on thefront surface of the front axle. 3. Raise...

5. Repeat this tightness check procedure when servicing the spare tirepressure (every six months, as per your scheduled maintenance information), or at any time that the spare tire is disturbed through service of other components. 6. If removed, install the spare tire lock (if equipped) into the bum...

On all two-piece flat wheel nuts, apply one drop of motor oil between theflat washer and the nut. Do not apply motor oil to the wheel nut threadsor the wheel stud threads. Note: Inspect the wheel pilot hole and mounting surface prior toinstallation. Remove any visiblecorrosion or loose particles. 28...

VEHICLE IDENTIFICATION NUMBER The vehicle identification number islocated on the driver’s sideinstrument panel. Please note that in the graphic,XXXX is representative of yourvehicle identification number. The Vehicle Identification Number (VIN) contains the followinginformation: A. World manufacture...

ACCESSORIES For a complete listing of the accessories that are available for yourvehicle, please contact your dealer or visit our online store at: Accessories.Ford.com (U.S. only). Ford Custom Accessories are available for your vehicle through yourlocal Ford or Ford of Canada dealer. Ford Motor Comp...

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 32 million Ford and Lincoln owners have discovered thepowerful protection of Ford ESP. It is the only extended service planbacked by Ford Motor Company, and provides “peace of mind”protection beyond the New Vehicle Limited Warranty coverage. Up t...

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is the only service contractbacked by Ford Motor Company of Canada, Limited. Depending on theplan you purchase, Ford ESP provides benefits such as: • r...

GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle? Carefully following the maintenance schedule helps protect against majorrepair expenses resulting from neglect or inadequate maintenance andmay also help to increase the value of your vehicle when you sell ortrade it. Keep all receipts for c...

Protecting Your Investment Maintenance is an investment that pays dividends in the form ofimproved reliability, durability and resale value. To maintain the properperformance of your vehicle and its emission control systems, it isimperative that scheduled maintenance be completed at the designatedin...

NORMAL SCHEDULED MAINTENANCE AND LOG Normal Scheduled Maintenance Every 7500 miles(12000 km) or sixmonths (whichevercomes first) Change engine oil and filter. Rotate tires * , inspect tire wear and measure tread depth. Inspect wheels and related components forabnormal noise, wear, looseness or drag....

Additional Maintenance Items Every 30000 miles(48000 km) Replace engine air filter. Every 60000 miles(96000 km) Change automatic transmission fluid and filteron 5–speed transmission. Consult dealer forrequirements. Replace front wheel bearing grease and greaseseal if non-sealed bearings are used. Ev...

Maintenance Schedule Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...

Special Operating Condition Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...

EXCEPTIONS Normal vehicle axle maintenance: Rear axles and power take-off units with synthetic fluid and light-duty trucks equipped withFord-design axles are lubricated for life; do not check or change fluidunless a leak is suspected, service is required or the assembly has beensubmerged in water. D...

ENGINE COOLANT CHANGE RECORD Initial change Six years or 105000 miles (168000 km)(whichever comes first) After initial change Every three years or 45000 miles (72000 km) Engine Coolant Change Log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C O...

When using SYNC: • Do not operate playing devices if the power cords or cables arebroken, split or damaged. Place cords and cables out of the way, sothey do not interfere with the operation of pedals, seats,compartments or safe driving abilities. • Do not leave playing devices in your vehicle during...

To access:1. Press MENU during an active call.2. When Active Call Menu is selected, press OK.3. Scroll to cycle through the following options: When you select: You can: Mute Call? Mute the call. Privacy Switch a call from an active hands-freeenvironment to your cellular phone for a moreprivate conve...

When you select: You can: Call History Access your call history log.1. Press OK to select, then scroll through yourcall history options (incoming, outgoing ormissed).2. Press OK when the desired selection appears inthe display.3. Press the phone button to call the selection. Return Exit the current ...

When you select: You can: Phonebook 1,2 Allows you to access your downloadedphonebook.1. Press OK to confirm and enter. If yourphonebook has fewer than 255 listings, theyappear alphabetically in flat file mode. If there aremore, they are organized into alphabeticalcategories.2. Scroll until the desi...

Text Messaging Note: This is a phone-dependent feature. SYNC allows you to receive, send, download and delete text messages.The system can also read incoming text messages to you so that you donot have to take your eyes off the road. Receiving a Text Message Note: This is a phone-dependent feature. ...

Sending, Downloading and Deleting Your Text Messages Text messaging is a phone-dependent feature. If your phone iscompatible, SYNC allows you to receive, send, download and delete textmessages.1. Press the phone button.2. Scroll until Text Message appears and press OK.3. Scroll to select from the fo...

When you select: You can: Auto Download Automatically download your phone bookeach time your phone connects to SYNC.Press OK to select. When Auto DownloadOn? appears, press OK to have yourphonebook automatically downloaded eachtime.Select Off to NOT download your phonebookevery time your phone conne...

Bluetooth Devices Menu Options This menu allows you to add, connect, delete, set a phone as primary,and turn Bluetooth on or off.1. Press the phone button to enter the Phone Menu.2. Scroll until System Settings appears and press OK.3. Scroll until Bluetooth Devices appears and select OK.4. Scroll to...

If you select: You can: Set Bluetooth On/Off Turn the Bluetooth feature on and off.Press OK and scroll to toggle between On andOff. When the desired selection is chosen,press OK. Note: Turning Bluetooth off disconnects all Bluetooth devices and deactivates allBluetooth features. Delete Device Delete...

Advanced Menu Options This menu allows you to access settings such as prompts, languages,defaults, perform a master reset, install an application and view systeminformation.1. Press the phone button to enter the Phone Menu.2. Scroll until System Settings appears and press OK.3. Scroll until Advanced...

If you select: You can: Master Reset Completely erase all information stored onSYNC (phonebook, call history, text messagesand paired devices) and return to the factorydefault settings.Press OK to select. The display indicateswhen complete and SYNC takes you back tothe Advanced menu. Install Applica...

If the call is not cancelled and a successful call is made, a pre-recordedmessage is played for the 911 operator, then the occupant(s) in thevehicle is able to talk with the operator. Be prepared to provide yourname, phone number and location immediately, because not all 911systems are capable of re...

Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer hasreached 200 miles. Register for Vehicle Health Report and set your report preferences atwww.SYNCMyRide.com. After registering, you can request a VehicleHea...

Vehicle Health Report Options Run Report? Press OK for SYNC to run a health report ofyour vehicle’s diagnostic systems and send theresults to Ford where it is combined withscheduled maintenance information, openrecalls and other field service actions andunserviced vehicle inspection items from youra...

Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel.2. Say “Good-bye” from the SYNC Services main menu. SYNC Services Quick Tips Personalizing You can personalize your Services feature toprovide quicker access to your most used orfavorite information. You can sa...

“USB” “Search song <name>” 1 “Search track <name>” 1,3 “Shuffle off” “Shuffle on” “Similar music” “What’s playing?” 1 “<name>” is a dynamic listing, meaning that it could be the name of any desired group, artist, etc. 2 Voice commands which are only available in folder mode. 3 Voic...

Voice Command Guide “Refine” This allows you to make your previouscommand more specific. For example, if youasked to search and play all music by acertain artist, you could then say “refinealbum” and choose a specific album from thelist to view. If you then select Play, the systemonly plays music fr...

When you select: You can: Select Source SYNC USB: Press OK to access music plugged into your USB port. You can also plugin devices to charge them (if supported byyour device). Once connected, the systemindexes any readable media files. (The timerequired to complete this depends on the sizeof the med...

When you select: You can: Media Settings Choose to shuffle or repeat your music andselect your Autoplay settings. Once theseselections are turned on, they remain on untilturned off. Press SEEK to play the previousor next track. Note: Some digital media players require both USB and line in ports to s...

When you select: You can: Explore USB Explore all supported digital media on yourmedia device connected to the USB port. Youcan only view media content which iscompatible with SYNC; other files saved arenot visible.Press OK to select. Then scroll to exploreindexed media on your flash drive. Similar ...

Bluetooth Devices Menu Options This menu allows you to add, connect and delete devices as well as turnBluetooth on and off.1. Press AUX and then MENU to enter the Media Menu.2. Scroll until System Settings appears and select OK.3. Scroll until Bluetooth Devices appears.4. Press OK and then scroll to...

When you select: You can: Master Reset Completely erase all information stored onSYNC (all phonebook, call history, textmessages and all paired devices) and returnto the factory default settings. Application Download new software applications (ifavailable) and then load the desiredapplications throu...

Vehicle Health Report/Services (Traffic, Directions and Information) Issues Issue Possible Cause(s) Possible Solution(s) I received a textthat the VehicleHealth Report isnot activated. • Your account may not beactivated on thewebsite, OR • You may have the wrong VIN(vehicleidentificationnumber) list...

NAVIGATION CONTROLS WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus offthe road. Your primary responsibility is the safe operation of yourvehicle. We recommend...

DISPLAY MODE You can choose to turn your screen on or off and if you would like toview the status bars on the top and bottom of the screen. Press DISP tosee the options. Display Mode Voice Commands The following voice commands are available in display mode. Ifyou are not in display mode, press the v...

Customizing Your Home Screen Depending on your vehicle’s option package and software, your screensmay vary in appearance from the screens shown in this section. Yourfeatures may also be limited depending on your market. Check with yourauthorized dealer for availability. Press the house icon to acces...

Note: Press the Reset button to return to the original image. To delete a photo, select the Delete button. To delete all photos:1. Press the Menu hard button.2. Select the System Settings tab on the touchscreen.3. Press the View button for Delete Stored Items.4. Select Saved photos. Using the Touch-...

How To Use Voice Commands with Your System Press the voice icon; after the tone, speak your commandclearly. You can say these commands at any time. “Audio” “Navigation” “CD” “Radio” “Disc” “SYNC” * “Display mode” “Tutorial” “DVD” “User profile” “Jukebox” “Video CD” “Line in” “Voice settings” “Mobile...

Confirmation Prompts: The system uses these short questions to confirm your voice request. If turned off, the system simply makes a bestguess as to what you requested. The system may still occasionally askyou to confirm settings. SYSTEM MENU FEATURES Your system offers many menu features, such as al...

If you select: You can: System Settings Language allows you to choose between English, Spanish and French. Units allows you to choose between English and Metric measurements. Keyboard Layout allows you to choose between an ABC or QWERTY keyboard. Delete Stored Items allows you to choose to delete al...

Audio and Radio Voice Commands If you are listening to the audio system, press the voice buttonon the steering wheel control. When prompted, say any of thecommands in the following chart. If you are not listening to the audio system, press the voice button and,after the tone, say “Audio”, then any o...

When HD Radio broadcasts are active, you can access the followingfunctions: When you select: You can: Scan Hear a brief sampling of all available stations.This feature still works when HD Radioreception is on, although it does not scan forHD2-HD7 channels. You may see the HD logoappear if the statio...

When you select: You can: Multicast Allows you to choose which HD radiobroadcast you would like to receive. When HDRadio broadcasts are available, this buttonappears if the selected station has more thanone digital broadcast. HD1 signifies the mainprogramming status and is available in analogand dig...

HD Radio Reception and Station Troubleshooting Potential Reception Issues Reception area If you are listening to a multicast station andyou are on the fringe of the reception area,the station may mute due to weak signalstrength.If you are listening to HD1, the systemswitches back to the analog broad...

HD Radio Voice Commands If you are listening to the radio, press the voice button on thesteering wheel control. When prompted, say any of thecommands in the following chart. If you are not listening to the radio, press the voice button and, after thetone, say “Radio”, then any of the commands in the...

SIRIUS® Satellite Radio Voice Commands If you are listening to SIRIUS satellite radio, press the voicebutton on the steering wheel control. When prompted, say anyof the commands in the following chart. If you are not listening to SIRIUS satellite radio, press the voice buttonand, after the tone, say...

SIRIUS® Information Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particularchannels, and its prices, at any time, with or without notice to you. FordMotor Company shall not be responsible for any such programmingch...

CD Press the MEDIA hard button, and then select the CD tab onthe touchscreen. If there is no disc in the system, NO DISCappears in the status bar and you cannot access the CD screen. Once a disc is loaded, you can choose from Scan, Compress, Repeat,Shuffle, Track List and Record. When you select: Yo...

MP3 Press the MEDIA hard button, and then select the CD tab onthe touchscreen. If there is no disc in the system, NO DISCappears in the status bar and you cannot access the CD screen. Once a disc is loaded, you can choose from Scan, Compress, Repeat,Shuffle, Folder Mode and Folder List. When you sel...

Disc Voice Commands If you are listening to or watching a disc, press the voice buttonon the steering wheel control. When prompted, say any of thecommands in the following chart. If you are not listening to or watching a disc, press the voice button and,after the tone, say “Disc”, then any of the co...

Video CD Voice Commands If you are watching a video CD, press the voice button on thesteering wheel control. When prompted, say any of thecommands in the following chart. If you are not watching a video CD, press the voice button and, after thetone, say “Video CD”, then any of the commands in the fo...

Accessing the Music in Your Jukebox Once you have saved music to your jukebox, you can then choosedifferent ways to play the music.1. Press the MEDIA hard button on the navigation system.2. Select the Jukebox tab on the touchscreen. You can then select from the following options: When you select: Yo...

Creating a Playlist Press the MEDIA hard button, and then select the Jukebox tab on thetouchscreen.1. Select Options.2. Select Edit Playlists, then which playlist you would like to create.3. Select which category you would like to access from your saved music. 4. Select the desired songs and then pr...

3 While listening to the jukebox, press the voice button on the steering wheel control. When prompted, you may say any of these commands. User Device If your vehicle is equipped with SYNC®, there is a User Device tab. Formore information, see the SYNC® chapter. Line In (Auxiliary Input Jack) Your ve...

SIRIUS Travel Link Voice Commands Press the voice button and, after the tone, say “Travel Link”,then any of the commands in the following chart: “TRAVEL LINK” “5–day weather forecast” “NBA schedule” “Baseball schedule” “NBA scores” “Baseball scores” “NFL schedule” “College basketball schedule” “NFL ...

If you select: You can: Basic Operation View hard buttons on your navigation system.Press the desired icon to view the buttondescription. Driving Restriction View the system’s driving restriction. Traffic Legend View the color code for the Speed and Flowof roads on the navigation system. You canalso...

Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). Address Book You can store up to 25 entries, which you canuse as destinations, waypoints and areas toavoid. You can sort the entries alphabetically,by date or icon. * PreviousDes...

Standard Note: Items on this screen are selectable only when your vehicle is moving at speeds slower than 5 mph (8 km/h). FreewayEntrance/Exit Touch this button to select an entrance andexit point to a freeway you select. You can sortthe entrance and exit point alphabetically or inorder of distance ...

Within these main categories, there are subcategories, which containmore listings: Subcategories Restaurant Auto Dealership Parking Public Transit Home & Garden Education Personal Care Services Setting Your Navigation Preferences Select settings for the system to take into account when planning ...

Navigation Preferences Avg. Speed:Residential When this feature is on, the system displaysthe average speed on a residential road,initially set to 25 mph (40 km/h). You canchange the setting for your drivingpreferences. This setting helps estimate yourarrival time at a destination based on yourdrivi...

Navigation Preferences Calibrate Position allows you to adjust the direction of your vehicle by pressing the arrow buttons onthe screen. Distance allows you to recalibrate the distance to the destination while your vehicleis moving. Restore DefaultSettings Touch the Reset button to return the settin...

North Up always shows the northern direction to be upward on the screen. Map Icons Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scrollmode. Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen....

No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may displayunder normal operation in an area with poor GPS access. Map Scale The map display scale has 17 levels, ranging from0.02 miles (.03 kilometers) to 1000 miles (1600 kilomete...

Quick-touch Buttons When in map mode, touch anywhere on the map display to access thefollowing options: When you select: You can: Set as Dest Select a scrolled location on the map as yourdestination. You may scroll the map bypressing your index finger on the map display.When you reach the desired lo...

GENERAL INFORMATION SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTORCOMPANY”) from an affiliate of Microsoft Corporation (“MS”). Thoseinstalled software products of MS origin, as well...

SOFTWARE’s ability to use WMDRM to play or copy protectedcontent. This action does not affect unprotected content. When yourDEVICE downloads licenses for protected content, you agree thatMicrosoft may include a revocation list with the licenses. Contentowners may require you to upgrade the SOFTWARE ...

suppliers. The SOFTWARE is licensed, not sold. You may not copy theprinted materials accompanying the SOFTWARE. All title and intellectualproperty rights in and to the content which may be accessed through useof the SOFTWARE is the property of the respective content owner andmay be protected by appl...

• THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE. End user notice Microsoft® Windows® Mobile for Automotive Important SafetyInformation This system Ford SYNC™ contains software that is licensed toManufacturer FORD MOTOR COMPANY by an affiliate of Microso...

Potential Map Inaccuracy Maps used by this system may be inaccurate because of changes inroads, traffic controls or driving conditions. Always use good judgmentand common sense when following the suggested routes. Emergency Services Do not rely on any navigation features included in the system to ro...

guidance, fleet management or similar applications; or (b) with or incommunication with any positioning devices or any mobile orwireless-connected electronic or computer devices, including withoutlimitation cellular phones, palmtop and handheld computers, pagers, andpersonal digital assistants or PD...

Agreement in the event that you (i) fail to pay license fees due for theData, or (ii) if any of the following events occur affecting you: (a)voluntary bankruptcy or application for bankruptcy; (b) involuntarybankruptcy or application for bankruptcy not discharged within sixty(60) days; (c) appointme...

Gracenote uses a unique identifier to track queries for statisticalpurposes. The purpose of a randomly assigned numeric identifier is toallow Gracenote to count queries without knowing anything about whoyou are. For more information, see the web page at www.gracenote.comfor the Gracenote Privacy Pol...

911 Assist™ ..............................336 A ABS (see Brakes) .....................139 Accessing call history/phonebook during active call .............323 Accessing the help screen .......396 Accessing the music in yourjukebox ..............................390–391 Accessing your media menufeatur...

Parts(see Motorcraft® parts) ..........290 Phone Bluetooth menu options(adding, connecting, deleting,turning on/off) ..........................332 Phone redial ..............................325 Playing music (by artist,album, genre, playlist, tracks,similar) ......................................351...

Trailer BrakeController-Integrated ................166 Transmission .............................131 brake-shift interlock (BSI) ....136fluid, checking and adding(automatic) .............................213fluid, refill capacities ..............285lubricant specifications ..........285 Troubleshooti...