Ford 2012 Flex v.2- User Manual

SAFETY AND ENVIRONMENT PROTECTION Warning symbols in this guide How can you reduce the risk of personal injury to yourself or others? Inthis guide, answers to such questions are contained in commentshighlighted by the warning triangle symbol. These comments should beread and observed. Warning symbol...

DATA RECORDING Service Data Recording Service data recorders in your vehicle are capable of collecting andstoring diagnostic information about your vehicle. This potentiallyincludes information about the performance or status of various systemsand modules in the vehicle, such as engine, throttle, st...

Additionally, when you connect to Traffic, Directions andInformation (if equipped, U.S. only), the service uses GPStechnology and advanced vehicle sensors to collect the vehicle’scurrent location, travel direction, and speed (“vehicle travelinformation”), only to help provide you with the directions...

These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat LowerAnchor Child Seat TetherAnchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid -Non-Petroleum Based P...

WARNING LIGHTS AND CHIMES Warning lights and gauges can alert you to a vehicle condition that maybecome serious enough to cause extensive repairs. A warning light mayilluminate when a problem exists with one of your vehicle’s functions.Many lights will illuminate when you start your vehicle to make ...

WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possiblycausing a fire. Powertrain malfunction/reducedpower: Illuminates when a powertrain or a AWD fault has beendete...

AdvanceTrac 威 /traction control off: Illuminates when the AdvanceTrac 威 /traction control has been turned off. Refer to the Driving chapter for more information. Low tire pressure warning: Illuminates when your tire pressureis low. If the light remains on atstart up or while driving, the tirepressur...

TIMER Timer displays the trip elapsed drive time. To operate, do the following: 1. Press and release RESET in order to start the timer. 2. Press and release RESET to pause the timer. 3. Press and hold RESET until the timer resets. Blank Screen The message center display will be blank after cycling t...

TRAILER SWAY (if equipped) This feature uses the electronic stability control to mitigate trailer sway, Press RESET to turn it off or on. CREATE MYKEY / MYKEY SETUP / CLEAR MYKEY For more information refer to MyKey in the Locks and Security chapter. LANGUAGE = ENGLISH / SPANISH / FRENCH Allows you t...

CANCELLED BY OVER SPEED (if equipped) — Displayed when the active park assist feature self cancels due to vehicle speed over thepreset limit allowed by the active park assist system. Refer to Active park assist in the Driving chapter for more information. CANCELLED BY DRIVER INPUT (if equipped) — Di...

AUDIO SYSTEMS AM/FM CD/MP3 satellite compatible sound system WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary re...

SCAN: Press SCAN for a brief sampling of all available SIRIUS 威 satellite channels. If a specificcategory is selected, (Jazz, Rock, News, etc.) press SCAN for a briefsampling of all available SIRIUS 威 satellite channels within the selected category. MEMORY PRESETS (0–9): There are 30 available prese...

• CHANNEL LOCKOUT MENU- Press OK to enter the Channel Lockout menu. Press the SEEK to scroll through the following options: a. LOCK/UNLOCK THIS CHANNEL: Press OK when LOCK/UNLOCK THIS CHANNEL is displayed and the display will readENTER PIN. Enter your four-digit PIN number (initial PIN is 1234)and t...

SPEED COMPENSATED VOLUME: With this feature on, radio volume automatically gets louder with increasing vehicle speed to compensatefor road and wind noise. The default setting is off. Use SEEK to adjust between SPEED OFF and levels 1–7: Increasing the level from 1 (lowest setting) to 7 (highest setti...

USB port (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is the safeoperation of t...

CDs with homemade paper(adhesive) labels should not beinserted into the CD player asthe label may peel and cause theCD to become jammed. It isrecommended that homemadeCDs be identified withpermanent felt tip marker ratherthan adhesive labels. Ballpoint pens may damage CDs. Pleasecontact your authori...

Sample MP3 structure If you are burning your own MP3discs, it is important to understandhow the system will read thestructures you create. While variousfiles may be present, (files withextensions other than mp3), onlyfiles with the .mp3 extension will beplayed. Other files will be ignoredby the syst...

FAMILY ENTERTAINMENT DVD SYSTEM (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is...

Note: The system goes into dual play mode when it is turned on. Audio from the DVD system will not play over the rear two speakers until dualplay mode is turned off. When dual play mode is turned on, the audiosound plays over the front two speakers until dual play mode is turnedoff. Note: Each headr...

DVD player controls 1. / (Play/Pause): Press to play or pause a CD, DVD or flash/thumb drive track.2. (Stop): Press to stop the current DVD, CD/MP3, or flash/thumb drive track.3. (Eject): Press to eject a disc from the DVD system. 4. MENU: When playing a DVD, press MENU to enter the DVD disc (root) ...

Remote control Unless otherwise stated, all operations can be carried out with theremote control. Always point the remote control directly at the player.Ensure that there are no obstructions between the remote and player.Press the MON A B control to select either Monitor A or Monitor B. Note: Each h...

cursor controls advance to the next or previous station when accessingthe radio tuner in dual play mode (AM/FM/SR). 3. DISPLAY: Press to access the on-screen display of title track, chapter and time elapsed. 4. RETURN: Press to return to the previous menu screen. 5. SETUP : Press to access the setup...

15. MEDIA for Monitor A: In Dual Play mode, press MEDIA repeatedly to select from the possible media sources: (Monitor A, Monitor B, AM,FM1, FM2, SR1, SR2, SR3 (satellite radio, if equipped), Disc, Jukebox (ifequipped) and SYNC 威 (if equipped). The selected media type will display on the screen. Whe...

Battery replacement Batteries are supplied with theremote control unit. Since allbatteries have a limited shelf life,replace them when the unit fails tocontrol the DVD player. Remove the screw and unlatch the battery cover to access the batteries. The remote control unit uses two AAA batteries which...

where indicated on the left and right hand sides of the system. Refer to Wired Headphones following. To install the batteries, remove the screw on the cover and removethe cover. Then, gently lift the topof the cover away from the housingto expose the battery compartment. When replacing the batteries...

Ensure that the headphones are turned off when not in use. Afterapproximately one minute of not being in use (no infrared signal isreceived), the wireless headphones will automatically turn off. They willalso turn off after two hours of continuous use as a power save feature.If this happens, simply ...

Dual Play: Dual play is when the rear seat passengers choose to listen to a different playing media than the front seat passengers. With theDVD and rear seat controls turned on, the rear seat passengers maychoose to listen to: Monitor A, Monitor B, AM, FM1, FM2 SR1, SR2, SR3(satellite radio, if equi...

Radio interaction: If your vehicle is equipped with a non-touchscreen audio system, you can press AUX on the radio repeatedly until DVDappears in the display. Then, press MENU to access HEADPHONESON/OFF, REAR ZONE CONTROL ON/OFF and other options. Turn theTUNE control to select ON/OFF for HEADPHONES...

Aspect ratio (TV display type) This screen allows you to select theviewing size and shape of the videodisplayed on the LCD screen. This isdisc dependent feature.To access: 1. Press SETUP on the remote to access the menu options. 2. Press / to ’highlight’ the monitor icon. (A disc will appear beneath...

2. Press / to ’highlight’ the monitor icon. (A disc will appear beneath the icon signifying it is the current selection.) 3. Press to select and enter the OSD language menu. 4. When OSD Lang is highlighted, press to access the menu. 5. Press / to select from all available languages. 6. When the desi...

4. Press / to choose from Sharpness, Brightness, Contrast, Gamma (Color), Hue, Saturation and Luma-Delay. General setup — screen exit To exit the setup screen: 1. Press / to ’highlight’ the “X” icon. (A disc will appearbeneath the icon signifying it is thecurrent selection.) 2. Press ENTER on the re...

General information Note: DVDs are formatted by regions. US and Canada systems canonly play region 1 DVDs and Mexicosystems can only play region 4DVDs. Systems sold in vehiclestargeted for other parts of the worldwould have different regions. If aplayback problem is encountered,please ensure that yo...

Safety information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is the safeoperation of the v...

Do not operate video games or video equipment if the power cordsand/or cables are broken, split or damaged. Carefully place cords and/orcables where they will not be stepped on or interfere with the operationof seats and/or compartments.Disconnect video games and video equipment power cords and/or c...

Humidity and moisture condensation Moisture in the air will condense in the DVD player under extremelyhumid conditions or when moving from a cold place to a warm one.Moisture condensation may cause damage to the DVD and/or player. Ifmoisture condensation occurs, do not insert a CD or DVD into thepla...

SINGLE ZONE CLIMATE CONTROL WITH REAR PASSENGERCOMPARTMENT CLIMATE CONTROL 1. Defrost: Distributes outside air through the windshield defroster vents and demister vents. Can be used to clear the windshield of fog andthin ice. The system will automatically provide outside air to reducewindow fogging....

Operating tips • To reduce fog build-up on the windshield during humid weather, placethe air flow selector in the position. • To reduce humidity build-up inside the vehicle: do not drive with thesystem off or with recirculated air engaged. • Do not put objects under the front seats that will interfe...

DUAL ZONE AUTOMATIC TEMPERATURE CONTROL WITHHEATED SEATS AND REAR PASSENGER COMPARTMENTCLIMATE CONTROL (IF EQUIPPED) Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. 1. + Front fan speed control: Press to increase the fan sp...

• : Distributes air through the instrument panel vents. • : Distributes air through the instrument panel vents, floor vents and rear seat floor vents. • : Distributes air through the floor vents and rear seat floor vents. 4. A/C: Press to activate/deactivate air conditioning. Use with recirculated a...

DUAL ZONE AUTOMATIC TEMPERATURE CONTROL (NAVIGATIONBASED–IF EQUIPPED) Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. 1. Climate: Press to control the climate control system through the touch display screen. See Touchscreen...

TOUCHSCREEN FUNCTIONS Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument cluster chapter. Front Zone – Press to activate the touchscreen controls for the front climate system. Temperature – Press the up and down arrows on the left side of the ...

Max A/C – Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is moreeconomical and efficient. Recirculated air may also help reduceundesirable odors from entering the vehicle. Press MAX A/C again fornormal operation. Rear Zone Pow...

• To improve the A/C cool down, drive with the windows slightly openfor 2–3 minutes after starting the vehicle or until the vehicle has“aired out.” • A small amount of air may be felt from the floor vent regardless of theair distribution setting that is selected. In extremely cold temperatures, to m...

AUXILIARY CLIMATE CONTROL 1. Fan speed: Turn to select the desired fan speed. 2. : Distributes air through the rear vents. 3. : Distributes air through the rear vents and rear-seat floor vents. 4. : Distributes air through the rear floor vents. 5. Temperature selection: Turn to select air temperatur...

REAR WINDOW DEFROSTER R The rear defroster control is located on the climate control panel andworks to clear the rear window of fog and thin ice. The ignition must be on to operate the rear window defroster. The rear defroster turns off automatically after 10 minutes or when theignition is turned of...

HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, licenseplate lamps and tail lamps. Turns the low beam headlamps on. Autolamp control (if equipped) The autolamp system provides lightsensitive automatic on/off control ofthe exterior lights normallycontrolled b...

3. Turn the ignition on and then back to off. 4. Turn the headlamp control to the autolamp position. The headlampswill turn on. 5. Wait the desired amount of time for the exit delay you want (up tothree minutes), then turn the headlamps off. Fog lamp control With the ignition on, the fog lampscan be...

Daytime running lamps (DRL) (if equipped) Turns the headlamps on with a reduced output. To activate: • the ignition must be in the on position, • the headlamp control is in the off, autolamps or parking lamp positionand • the transmission must be out of the P (Park) position. WARNING: Always remembe...

Vertical aim adjustment 1. Park the vehicle directly in front of a wall or screen on a level surface,approximately 25 feet (7.6 meters) away. • (1) 8 feet (2.4 meters) • (2) Center height of lamp toground • (3) 25 feet (7.6 meters) • (4) Horizontal reference line 2. Measure the height of theheadlamp...

TURN SIGNAL CONTROL • Push down to activate the leftturn signal. • Push up to activate the right turnsignal. INTERIOR LAMPS Front map lamps The map lamps are located on theoverhead console. Press the controlson either side of each map lamp toturn on the lamps. The map lampsalso light when: • any doo...

Ambient lighting (if equipped) Illuminates footwells and cupholderswith a choice of several colors. Theambient lighting control switch islocated in the center consolestorage area. To activate, press andrelease the control to cycle throughthe color choices plus the off state. The lights come on whene...

MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you toincrease the speed of the wipers;rotate towards you to decrease thespeed of the wipers. Speed dependent wipers: When the wiper control is set on the intermittent settings, the speed of the wipers will automatically ...

Rear window wiper/washer controls For rear wiper operation, rotate therear window wiper and washercontrol to the desired position.Select: 2 — Normal speed operation of rearwiper. 1 — Intermittent operation of rearwiper. O (off) — Rear wiper and washer off. For rear wash cycle, rotate (and hold as de...

ILLUMINATED VISOR MIRROR Lift the mirror cover to turn on thevisor mirror lamp. Slide-on-rod feature Rotate the visor towards the sidewindow and extend it rearward foradditional sunlight coverage. Note: To stow the visor back into the headliner, visor must beretracted before moving it backtoward the...

CLOCK (IF EQUIPPED) Press the right (+) control to movethe time display forwards. Press the left (-) control to movethe time display backwards. ELECTRONIC COMPASS The compass heading is displayed in the center integrated display (CID). The compass reading may be affected when you drive near largebui...

Compass zone adjustment 1. Determine which magnetic zoneyou are in for your geographiclocation by referring to the zonemap. 2. Turn ignition to the on position. 3. Press and hold the 7 and 9 radiopreset buttons together forapproximately five seconds untilZONE XX appears in the CID. 4. Press and rele...

Compass calibration adjustment Perform compass calibration in an open area free from steel structuresand high voltage lines. For optimum calibration, turn off all electricalaccessories (heater/air conditioning, wipers, etc.) and make sure allvehicle doors are shut. 1. Start the vehicle. 2. To calibr...

Second row center console features (if equipped) The second row center consoleincorporates the following features: • Flip forward armrest to provide aflat load floor • Utility compartment • Cupholders • Refrigerator unit (if equipped) inthe utility compartment. Refer to Console refrigerator/freezer....

Refrigerator: Briefly press and hold the COOL side of the control.The indicator light on the cool sideof the switch will illuminate and theindicator light on the freeze side willglow when the refrigerator is active.When in cool mode the temperaturewill cool to approximately 41°F(5°C). Briefly press ...

The power outlet is not designed for the following electric appliances;they may not work properly: • Cathode ray tube type televisions. • Motor loads, such as vacuum cleaners, electric saws and other electricpower tools, compressor-driven refrigerators, etc. • Measuring devices, which process precis...

POWER WINDOWS WARNING: Do not leave children unattended in the vehicle and do not let children play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and ensure that children and/or pets are not in t...

Security override To override a bounce-back condition, within two seconds after thewindow reaches the bounce-back position, pull and hold the switch upand the window will travel up with no bounce-back or pinch protection. If the switch is released before the window is fully closed, the window will s...

Note: A rear center passenger and/or raised rear center headrest (if equipped) may also block the light from reaching the sensor. Do not clean the housing or glass of any mirror with harshabrasives, fuel or other petroleum-based cleaning products. EXTERIOR MIRRORS Power side view mirrors WARNING: Do...

POWER ADJUSTABLE FOOT PEDALS (IF EQUIPPED) The accelerator and brake pedalshould only be adjusted when thevehicle is stopped and the gearshiftlever is in the P (Park) position. Press and hold the rocker control,located toward the front of thedriver’s door, to adjust accelerator and brake pedal. • Pr...

Using speed control The speed controls are located on the steering wheel. The followingbuttons work with speed control: RESUME: Press to resume a set speed. SET +: Press to increase the set speed. SET –: Press to decrease the set speed. OFF/ON: Press to turn speed control off or on. Setting speed co...

Increasing speed while using speed control To set a higher speed: • Press and hold SET + until you get to the desired speed, then release.You can also use SET + to operate the tap-up function. Press andrelease SET + to increase the vehicle set speed in approximately1 mph (2 km/h) increments. • Use t...

Navigation system hands-freecontrol features (if equipped) Press and hold control briefly until the voice icon appears on the navigation display to use thevoice command feature. Press to complete a voice command. For further information on thenavigation system, refer to the Navigation System supplem...

To vent the multi-panel Vista Roof™: Press and release the TILT control, the roof will move to the vent position automatically. Press theswitch again to stop the roof. Pull and hold the TILT control to close theroof. The multi-panel Vista Roof™ has a built-in sliding shade that can bemanually opened...

press/hold/release sequence again and, depending on the brand of the garage door opener (or other rolling code equipped device), repeat thissequence a third time to complete the programming. HomeLink 威 should now activate your rolling code equipped device. To program additional HomeLink 威 buttons be...

Operating the HomeLink 姞 Wireless Control System To operate, simply press and releasethe appropriate HomeLink 威 button. Activation will now occur for thetrained product (garage door, gateoperator, security system, entrydoor lock, or home or office lightingetc.). For convenience, thehand-held transmi...

POSITIVE RETENTION FLOOR MAT WARNING: Always use floor mats that are designed to fit the foot well of your vehicle. Only use floor mats that leave the pedal area unobstructed. Only use floor mats that are firmly secured toretention posts so that they cannot slip out of position and interferewith the...

WARNING (Continued) • Failure to properly follow floor mat installation or attachment instructions can potentially cause interference with pedal operationcausing loss of control of vehicle. • To install floor mats, position the floor mat so that the eyelet is over the retention post and press down t...

POWER LIFTGATE (IF EQUIPPED) You can power open or close the liftgate with the following controls: • Instrument panel control button • Integrated keyhead transmitter button • Outside liftgate control button • Control button in the rear cargo area Note: The liftgate movement direction can be reversed...

To power open the liftgate withoutside liftgate control button: 1. To open, unlock the liftgate withthe integrated keyhead transmitteror power door unlock control. 2. To open the liftgate, push thecontrol button located in the top ofthe liftgate pull cup handle. Note: For the best performance allow ...

Obstacle detection: The power liftgate system is equipped with an obstacle detection feature. If the power liftgate is closing, the system will reverse to full open whenit detects an obstacle. A chime will sound three times when an obstacleis detected as the liftgate begins to reopen. Once the obsta...

CARGO AREA FEATURES Cargo net (if equipped) The cargo net secures lightweightobjects in the cargo area. Attach thenet to the anchors provided. Do notput more than 50 lb (22 kg) in thenet. WARNING: The cargo net is not designed to restrain objects during a collision or heavybraking. ROOF RACK SYSTEM ...

KEYS Your vehicle is equipped with twoIntegrated Keyhead Transmitters(IKTs). The IKT functions as both aprogrammed ignition key thatoperates all the locks and starts thevehicle, and the transmitter portionfunctions as the remote entrytransmitter. Vehicles with a powerliftgate will have a four-button...

MYKEY 姞 The MyKey 威 feature allows you to program a restricted driving mode to promote good driving habits. All but one of the keys programmed to thevehicle can be activated as a MyKey 威 . The key will remain restricted until MyKey 威 is cleared. Any remaining keys are referred to as an “administrato...

Clear MyKey 威 To reset all MyKeys 威 as admin keys do the following: 1. Turn the vehicle on using the admin key. 2. Press SETUP until PRESS RESET TO CLEAR MYKEY is displayed. 3. Press and release the RESET button. HOLD RESET TO CONFIRMCLEAR is displayed. 4. Press and hold the RESET button for two sec...

There are two possible types ofIKTs: • Four-button (vehicles equippedwith power liftgate) • Three-button (vehicles notequipped with power liftgate) The typical operating range for your IKT is approximately 33 feet(10 meters). A decrease in operating range could be caused by: • weather conditions, • ...

Opening the power liftgate (if equipped) Press twice within three seconds to fully unlatch and open the liftgate. WARNING: Make sure all persons are clear of the liftgate area before using power liftgate control. In order to fully lower and latch the liftgate, press the control twice. If the liftgat...

4. Wait 10 seconds, then press the . 5. Repeat this procedure for memory 2 and another transmitter ifdesired. Deprogramming memory feature from the transmitter To deactivate this feature: 1. Press and hold either the 1 or 2 button on the driver’s door for fiveseconds. A tone will be heard after 1 1 ...

Replacing lost integrated keyhead transmitters (IKTs) If you would like to have your integrated keyhead transmittersreprogrammed because you lost one, or would like to buy additionalIKTs, you can either reprogram them yourself, or take all IKTs to your authorized dealer for reprogramming. How to rep...

• If the courtesy lamps were turned on because one of the vehicle doorsor the liftgate was opened, the battery saver will shut off them off10 minutes after the ignition has been turned to the off position. • The battery saver will shut off the headlamps 10 minutes after theignition has been turned t...

Note: Touching 5 • 6, 7 • 8, or 9 • 0 keypad numbers as a sixth digit will not recall a driver memory setting. Note: The factory-set code cannot be associated with a memory setting. 5. The doors will lock then unlock to confirm that your personal entrycode has been programmed to the module. Tips: • ...

Anti-theft indicator The anti-theft indicator is located in the instrument panel cluster. • When the ignition is in the offposition, the indicator will flashonce every two seconds toindicate the SecuriLock 威 system is functioning as a theftdeterrent. • When the ignition is in the on position, the in...

4. After three seconds but within 10 seconds of turning the ignition tothe 1 (off) position, insert the second previously coded key into the ignition. 5. Turn the ignition from the 1 (off) position to the 3 (on) position. Keepthe ignition in the 3 (on) position for at least three seconds, but no mor...

Arming the system When armed, this system will respond if unauthorized entry isattempted. When unauthorized entry occurs, the system will flash theturn signal lamps and will sound the horn. The system is ready to arm whenever the key is in the off position, or isremoved from the ignition. Either of ...

Disarming the system You can disarm the system by any of the following actions: • Unlock the doors by using the remote entry transmitter portion ofyour integrated keyhead transmitter (IKT). • Unlock the doors by using your keyless entry pad. • Turn ignition on with a valid SecuriLock 威 key or IKT. •...

FRONT SEATS WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Before...

Properly adjust the head restraint so that the top of the head restraint iseven with the top of your head and positioned as close as possible to theback of your head. For occupants of extremely tall stature, adjust thehead restraint to its full up position. WARNING: To minimize the risk of neck inju...

Lift handle to move seat forward orbackward. Pull lever up to adjust seatback. WARNING: Before returning the seatback to its original position, make sure thatcargo or any objects are nottrapped behind the seatback. Afterreturning the seatback to itsoriginal position, pull on theseatback to ensure th...

Adjusting the front power seat (if equipped) WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Always drive and ride with your seatback upright and ...

• Move the front of the control upor down to tilt the seat cushion. • Move the rear of the control upor down to raise or lower the seatcushion. • Move the entire control up or down to raise or lower the seat. • Move the control in the directionsshown to move the seat forwardor backward. • Press the ...

Using the power lumbar support (if equipped) The power lumbar control is located on the outboard side of the seat. Press the forward/rearward side ofthe control to increase/decreaselumbar support. Heated seats (if equipped) WARNING: Persons who are unable to feel pain to the skin because of advanced...

Memory seat/power mirrors/adjustable pedals (if equipped) This system allows automaticpositioning of the driver seat, powermirrors and adjustable pedals to twoprogrammable positions. The memory seat control is locatedon the driver door. • To program position one, move the driver seat, exterior mirro...

The front passenger seatback can befolded to a horizontal position tomake room for a long load. To foldthe seatback: 1. Move the seat as far back aspossible. 2. Press the head restraint releasebutton and move the head restraintfully down. 3. Put the seatback in the mostupright position. 4. Pull the ...

Second row outboard seat head restraints– The outboard head restraints are non adjustable, but they can be removed. The non-adjustable head restraintsconsist of : • a trimmed energy absorbing foamand structure (1), • two steel stems (2), • and two guide sleeveunlock/remove buttons (3). To remove the...

Second row center seat head restraint (if equipped)– The center head restraint is vertically adjustable and can also be removed. The adjustable head restraintconsist of : • a trimmed energy absorbing foamand structure (1), • two steel stems (2), • a guide sleeve adjust/releasebutton (3), • and a gui...

Adjusting second row bucket and bench seat back Lift the handle to adjust seatback.Using same control will fold theseatback flat. Note: For the bench seat only, make sure the center safety belt isunbuckled before folding theseatback. WARNING: Always drive and ride with your seatback upright and the ...

3. To return the seatback to thefloor from tumbled position, rotatethe seat down until you hear itlatching to the floor. 4. To return the seatback to theupright position • Lift the seatback toward the rearof the vehicle, and • Rotate the seatback until youhear a click, locking it in theupright posit...

3. To return the seatback to theupright position • Lift the seatback toward the rearof the vehicle, and • Rotate the seatback until youhear a click, locking it in theupright position. Note: The seatback will not raise if the rear latch hooks are notproperly engaged to the floorstriker. If the seatba...

Stowing the third row seat 1. Remove all objects from the seat and stowage tub. Objects in the seator stowage tub may cause serious damage to the seat upholstery andcause improper seat function. 2. From the rear of the vehicle, stowthe head restraints by pulling thestrap located on the middle of the...

Note: In the unlikely event that the third row power seat stops prematurely, or travels to an unexpected position, press the FOLDbutton (3) to reset the seat and return it to a normal position. WARNING: Do not drive the vehicle when the third row seat is rotated backwards.During a sudden stop, the s...

Driver and passenger dual-stage airbag supplemental restraints The dual-stage airbags offer the capability to tailor the level of airbaginflation energy. A lower, less forceful energy level is provided for morecommon, moderate-severity impacts. A higher energy level is used forthe most severe impact...

(child size) occupants from airbag deployments when they areimproperly seated or restrained in the front passenger seat contrary toproper child-seating or restraint usage recommendations. Even with thistechnology, parents are STRONGLY encouraged to always properly restrain children in the rear seat....

• The warning light will either flash or stay lit. • The warning light will not illuminate immediately after ignition isturned on. • A series of five beeps will be heard. The tone pattern will repeatperiodically until the problem and warning light are repaired. If any of these things happen, even in...

WARNING: Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair. 1) Use the shoulder belton the outside shoulder only. Never wear the shoulder belt under thearm. 2) Never swing the safety belt aro...

2. To unfasten, press the releasebutton and remove the tongue fromthe buckle. Restraint of pregnant women WARNING: Always ride and drive with your seatback upright and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. Theshou...

(8 km/h) or more, the combination safety belts will lock to help reduceforward movement of the driver and passengers.In addition, the retractor is designed to lock if the webbing is pulled outtoo quickly. If this occurs, let the belt retract slightly and pull webbingout again in a slow and controlle...

Safety belt extension assembly If the safety belt is too short when fully extended, a safety belt extensionassembly can be obtained from an authorized dealer. Use only extensions manufactured by the same supplier as the safetybelt. Manufacturer identification is located at the end of the webbing ont...

The following are reasons most often given for not wearing safety belts(All statistics based on U.S. data): Reasons given... Consider... “Crashes are rare events” 36700 crashes occur every day. The more we drive, the more we areexposed to “rare” events, even forgood drivers. 1 in 4 of us will be ser...

Reasons given... Consider... “I have an airbag” Airbags offer greater protection whenused with safety belts. Frontal airbagsare not designed to inflate in rear andside crashes or rollovers. “I’d rather be thrown clear” Not a good idea. People who are ejected are 40 times more likelyto DIE. Safety be...

WARNING: Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system,increasing the risk of injury. Do not modify the front end of thevehicle. Children and airbags Children must always...

frontal and near-frontal collisions, not rollover, side-impact, orrear-impacts unless the collision causes sufficient longitudinaldeceleration. The airbags inflate and deflaterapidly upon activation. After airbagdeployment, it is normal to notice asmoke-like, powdery residue orsmell the burnt propel...

In case there is a problem with thefront passenger sensing system, theairbag readiness lamp in theinstrument cluster will stay lit. If the airbag readiness lamp is lit, do the following: The driver and/or adult passengers should check for any objects thatmay be lodged underneath the front passenger ...

A difficulty with the system is indicated by one or more of the following: • The readiness light (same lightfor front and side airbag system)will either flash or stay lit. • The readiness light will notilluminate immediately after ignition is turned on. • A series of five beeps will be heard. The to...

Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone toindicate the condition of the system. Refer to Warning lights and chimes in the Instrument Cluster chapter. Routine maintenance of the airbag is not required. Any difficulty with the system ...

Important child restraint precautions WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be purchased separately from the vehicle.Failure to follow these instructions and guidelines may result in ani...

Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommendedrestraint type Infantsor tod-dlers Children weighing 40 lb (18 kg) or less(generally age four or younger) Use a child safetyseat (sometimescalled an infantcarrier, convertibleseat, or toddlerseat). Small...

Recommendations for attaching child safety restraints for children Re-straintType Child Weight Use any attachment method as indicated be- low by “X” LATCH(loweran-chorsandtoptetheran-chor) LATCH(loweranchorsonly) Safetybeltandtoptetheranchor Safetybelt andLATCH(loweranchorsand toptetheranchor) Safet...

WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision, which may result in serious injury ordeath. WARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase ...

Follow all the safety restraint and airbag precautions that apply to adultpassengers in your vehicle. If the child is the proper height, age, and weight (as specified by yourchild safety seat or booster manufacturer), fits the restraint and can berestrained properly, then restrain the child in the c...

Attaching child safety seats with tether straps Many forward-facing child safety seats include a tether strap whichextends from the back of the child safety seat and hooks to an anchoringpoint called the top tether anchor. Tether straps are available as anaccessory for many older safety seats. Conta...

2. Locate the correct anchor for the selected rear seating position. • 2nd row bucket (40/40) • 2nd row bench (60/40) • 3rd row Note : The cargo tie-downs at the rear edge of the floor are nottether anchors. Seating and Safety Restraints 208 2012 Flex (471) Owners Guide, 2nd PrintingUSA (fus)

3. Clip the tether strap to theanchor as shown. If the tether strap is clipped incorrectly, the child safety seat may not beretained properly in the event of a collision. 4. Tighten the child safety seat tether strap according to themanufacturer’s instructions. If the safety seat is not anchored pro...

Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, and lets you adjust the shoulder belt to cross the chest andrest snugly near the center of the shoulder. The drawings below comparethe ideal fit (cente...

Follow all instructions provided by the manufacturer of the booster seat. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a collis...

NOTICE TO CROSSOVER VEHICLE OWNERS Crossover vehicles handle differentlythan passenger cars in the variousdriving conditions that areencountered on streets, highwaysand off-road. Crossover vehicles arenot designed for cornering at speedsas high as passenger cars any morethan low-slung sports cars ar...

similar to normal on-road driving conditions. Operating your vehicleunder other than those conditions could subject the vehicle to excessivestress which might result in damage which is not covered under yourwarranty. For AWD vehicles, a spare tire of a different size other than the tireprovided shou...

INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewallbetween tread shoulder andmaximum section width. Forexample: • Treadwear 200 Traction AA Temperature A These Tire Quality G...

Always inflate your tires to the Ford recommended inflation pressureeven if it is less than the maximum inflation pressure information foundon the tire. The Ford recommended tire inflation pressure is found onthe Safety Compliance Certification Label or Tire Label which is locatedon the B-Pillar or ...

3. Add enough air to reach the recommended air pressure. Note: If you overfill the tire, release air by pressing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge. 4. Replace the valve cap. 5. Repeat this procedure for each tire, including the spare. Note: ...

Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them if one or more of the following conditions exist: Tire wear When the tread is worn down to1/16th of an inch (2 mm), tires mustbe replaced to help pre...

U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identific...

Safety Practices WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to fiveseconds. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fa...

The tires should also be balanced periodically. An unbalanced tire andwheel assembly may result in irregular tire wear. Tire rotation Rotating your tires at the recommended interval (as indicated in the Scheduled Maintenance chapter) will help your tires wear more evenly, providing better tire perfo...

INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identifi...

6. 95: Indicates the tire’s load index. It is an index that relates to how much weight a tire can carry. You may find this information in yourowner’s guide. If not, contact a local tire dealer. Note: You may not find this information on all tires because it is not required by federal law. 7. H: Indi...

Information on “T” type tires “T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below: T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Grades donot apply ...

following two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,including interference that may cause undesired operation. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The ...

To restore the full functionality of the tire pressure monitoring system,have the damaged road wheel/tire repaired and remounted on yourvehicle. For additional information, refer to Changing tires with a TPMS in this section. When you believe your system is not operating properly The main function o...

Low tirepressurewarning light Possible cause Customer action required Flashing warn-ing light Spare tire in use Repair the damaged road wheel/tire and reinstall it on the vehicle torestore system functionality. For adescription on how the systemfunctions, refer to When your tem- porary spare tire is...

SNOW TIRES AND CABLES/CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety andperformance of your vehicle, which could result in an increased risk ofloss of vehicle cont...

• Do not exceed 30 mph (48 km/h) with tire cables on your vehicle. • Drive cautiously. If you hear the cables rub or bang against yourvehicle, stop and retighten the cables. If this does not work, removethe cables to prevent damage to your vehicle. • Remove the tire cables when they are no longer ne...

Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be foundon the Tire Label on the B-Pillar or the edge of the driver’s door(vehicles exported outside the US and Canada may not have a TireLabel). Look for “THE COMBINED WEI...

Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue loadweight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb wei...

GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Labellocated on the B-Pillar or the edge of the driver’s door. The totalload on each axle must never exceed its GAWR....

• Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structuraldamage, serious damage to the vehicle, loss of control and personalinjury. Tires, Wheels and Lo...

GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo andpassengers – that the vehicle can handle without r...

Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargoshould never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that willbe riding in your vehicle. 3. Subtract the combin...

calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -540 = -103 kg. You will need to reduce the load weight by at least240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, thenthe load calculation would be: 1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now yo...

WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in engine damage, transmission damage, structural damage, lossof vehicle control, vehicle rollover and personal injury. Powertrain Maximum GCWR - lb (kg) Maximum Trailer Wei...

3. Attach the trailer to the vehicle without the weight distributing barsconnected. 4. Measure the height of the top of the front wheel opening on thefender a second time, this is H2. 5. Install and adjust the tension in the weight distributing bars so thatthe height of the front fender is approxima...

Trailer brake controller connector (if equipped) The trailer brake controllerconnector is located under theinstrument panel above the brakepedal. Trailer lamps Trailer lamps are required on most towed vehicles. Make sure all runninglights, brake lights, turn signals and hazard lights are working. Do...

Driving while you tow When towing a trailer: • Turn off the speed control. The speed control may shut offautomatically when you are towing on long, steep grades. • It is recommended to select the L (Low) or M (Manual) gear positionwhen additional engine braking is needed. In situations such asprolon...

Front-wheel drive (FWD) vehicles can be towed with all four wheels on the ground or with the front wheels off the ground by using a towdolly. If you are using a tow dolly follow the instructions specified by theequipment provider. If you are towing with all four wheels on the ground,refer to the tow...

STARTING Positions of the ignition 1. Off— locks the automatictransmission gearshift lever andallows key removal. This positionalso shuts the engine and allelectrical accessories off withoutlocking the steering wheel. To lockthe steering wheel, remove the keythen turn the steering wheel. Note: In or...

• Be sure that areas where the vehicle is parked are clean and clear ofall combustibles such as petroleum products, dust, rags, paper andsimilar items. • Be sure that the engine block heater, heater cord and extension cordare solidly connected. A poor connection can cause the cord tobecome very hot ...

Four-wheel anti-lock brake system (ABS) Your vehicle is equipped with an anti-lock braking system (ABS). Thissystem helps you maintain steering control during emergency stops bykeeping the brakes from locking. Noise from the ABS pump motor andbrake pedal pulsation may be observed during ABS braking ...

Brake over accelerator This vehicle is equipped with a brake over accelerator feature. In theevent the accelerator pedal becomes stuck or entrapped, applying steadyand firm pressure to the brake pedal will both slow the vehicle andreduce engine power. If you experience this condition, apply the brak...

When an event occurs that activates AdvanceTrac 威 with RSC 威 you may experience the following: • A slight deceleration of the vehicle • The stability control light will flash. • If your foot is on the brake pedal, a vibration in the pedal. • If the driving condition is severe and your foot is not on...

During ESC events, the stability control light in the instrument clusterwill flash. Certain adverse driving maneuvers may activate the ESC system, whichinclude but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Driving over a patch o...

• uneven tire wear • loose or worn suspension components • loose or worn steering components • improper vehicle alignment A high crown in the road or high crosswinds may also make the steeringseem to wander/pull. WARNING: Obtain immediate service if a system error is detected. You may not notice any...

The automatic transmission shift strategy has the ability to detect hillyterrain or mountainous areas and will provide a limited amount of gradeassist features automatically. Refer to D (Drive) with Grade Assist orSelectShift Automatic™ Transmission for more information. D (Drive) with Grade Assist ...

-The grade assist lamp in the instrument cluster will not be illuminated. -The transmission will operate in gears one through six. Understanding your SelectShift Automatic™ Transmission (SST)(if equipped) This vehicle may be equipped with aSelectShift Automatic™transmission (SST) gearshift lever.SST...

Recommended shift speeds Upshift according to the following chart: Upshifts when accelerating (recommended for best fuel economy) Shift from: 1 - 2 15 mph (24 km/h) 2 - 3 25 mph (40 km/h) 3 - 4 40 mph (64 km/h) 4 - 5 45 mph (72 km/h) 5 - 6 50 mph (80 km/h) The message center display in the instrumen...

Conditions in which the system may not work: • Something passes between the front bumper and the space such as apedestrian or cyclist • The edge of the neighboring parked vehicle is high from the groundsuch as a bus, tow truck or flatbed truck Automatic search for parking space To start, press the A...

Automatic steering into parking space Automatic steering is activated when you stop the vehicle, remove yourhands from the steering wheel and select the R (Reverse) gear. Be surethe steering wheel motion is not obstructed by any objects. The vehiclewill steer itself from this point on as you follow ...

Troubleshooting Why isn’t APA searching for a parking space? • You may have deactivated the AdvanceTrac 威 system. • One of the doors (except the driver’s door) may not be securelyclosed. Why doesn’t APA offer a particular parking space? • Something may be contacting the front bumper or side sensors....

• One of the parked vehicles has a high altitude attachment (i.e. saltsprayer, snow plow, moving truck high bed, etc.) High altitudeattachments may not be detected by the system. • The parking space length or parked objects position have changedafter the vehicle has passed the parking space. • The t...

conditions with excessive wheel slip, such as deep sand. To resumenormal AWD function as soon as possible, stop the vehicle in a safelocation and allow it to idle. The AWD OFF message will turn off when the system cools and normal AWD function returns. Note: Your AWD vehicle is not intended for off-...

do not “pump” the brakes. Refer to the Brakes section of this chapter for additional information on the operation of the anti-lock brake system. Maintenance and modifications The suspension and steering systems on your vehicle have been designedand tested to provide predictable performance whether l...

ROADSIDE ASSISTANCE Vehicles sold in the U.S. : Getting roadside assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. The serviceis available: • 24-hours,...

U.S. Ford vehicle customers who require Roadside Assistance, call1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford MotorCompany will reimburse a reasonable amount for towing to the nearestdealership within 35 miles (56 km). To obtain reimbursementinformation, U.S. Ford ve...

Should your vehicle shut off after a collision due to this feature, you mayrestart your vehicle by doing the following: 1. Turn the ignition switch to the off position. 2. Turn the ignition switch to the on position. In some instances the vehicle may not restart the first time you try torestart and ...

COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 20A Yellow Yellow Yellow Blue Blue 25A Natural Natural — Natural Natural 30A Green Green Green Pink Pink 40A — — Orange Green Green 50A — — Red Red Red 60A — — Blue Yellow Yellow 70A — — Tan — Brown 80A —...

Fuse/Relay Location Fuse Amp Rating Protected Circuits 46 7.5A Occupant classification sensor(OCS), Passenger airbagdeactivation indicator (PADI) 47 30A Circuit Breaker Power windows 48 Full ISO relay Delayed accessory relay Power distribution box The power distribution box is located in the engine ...

CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily.Instead, gradually decrease your speed. Hold the steering wheel firmlyand slowly move to a safe place on the side of the road. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when...

The usage of a full-size dissimilar spare tire/wheel can lead toimpairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability • Wet weather driving capability • All-Wheel driving capability (...

1. Remove the carpeted floor panellocated in the rear of the vehicle,remove the wing nut that securesthe spare tire by turning itcounterclockwise. 2. Lift and remove the spare tirefrom the trunk. 3. Remove the second wing nut thatsecures the jack retention bracketby turning it counterclockwise,remov...

1. Block the diagonally oppositewheel. 2. Remove wheel cover (ifequipped) with the lug wrench tipand loosen each wheel lug nutone-half turn counterclockwise butdo not remove them until the wheelis raised off the ground. 3. Put the jack in the jack notchnext to the tire you are changing.Turn the jack...

4. Insert the straight end of the jackretention bracket through the eyeletof the angled bracket and swing theretention bracket over the jack. Withthe jack in place, place the loopedend of the retention bracket overthe threaded stud in the trunk floorand secure it with the plastic wingnut. If you are...

WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum orbrake disc that contacts the wheel. Ensure that any fasteners thatattach the rotor to the hub are secured so they do ...

JUMP STARTING WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your aut...

Connecting the jumper cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Connect the positive (+) jumpercable to the positive (+) terminal ofthe discharged battery. 2. Connect the other end of thepositive (+) cable to the positive(+)...

Removing the jumper cables Remove the jumper cables in the reverse order that they wereconnected. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Remove the jumper cable fromthe ground metal surface. 2. Remove the jumper cable on thenega...

WRECKER TOWING If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, yourroadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift anddollies or flatbed equipment. Do not tow w...

If the vehicle is towed by other means or incorrectly, vehicledamage may occur. Ford Motor Company produces a towing manual for all authorized towtruck operators. Have your tow truck operator refer to this manual forproper hook-up and towing procedures for your vehicle. Emergency towing In case of a...

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizeddealer. While any authorized dealer handling your vehicle line willprovide warranty service, we recommend you return to your sellingauthorized dealer who wants to ensure your continued satisfaction. Plea...

In Canada: Mailing address Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Additional assistance If you have questions or concerns, or are unsatisfied with the service youare receiving, follow ...

UTILIZING THE MEDIATION/ARBITRATION PROGRAM(CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those caseswhere you continue to feel that the efforts by Ford of Canada and theauthorized dealer to resolve a factory-related vehicle service concernhave been unsatisfactory, Ford of C...

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft 威 Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washingor laundry liquid. These products can ...

• Do not spray a hot engine with cold water to avoid cracking theengine block or other engine components. • Spray Motorcraft 威 Engine Shampoo and Degreaser (ZC-20) on all parts that require cleaning and pressure rinse clean. In Canada, useMotorcraft 威 Engine Shampoo (CXC-66-A). • Never wash or rinse...

3.5L V6 EcoBoost™ engine PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products areavailable from your authorized dealer. • For routine cleaning, use Motorcraft 威 Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft 威 Bug and Tar ...

• The wiper blades can be cleaned with isopropyl (rubbing) alcohol orMotorcraft 威 Premium Windshield Washer Concentrate (ZC-32-A) in the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B,D, or F)] in Canada, available from your authorized dealer. Thiswasher fluid contains special soluti...

WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system. If a staining liquid like coffee/juice has been spilled on the instrumentpanel or on interior trim surfaces, clean as follows: 1. Wipe up spill...

WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side-airbag system and affect performance ofthe side airbag in a collision. LEATHER SEATS (IF EQUIPPED) • Remove dust and loose dirt with a vacuum cleaner. ...

FORD AND LINCOLN CAR CARE PRODUCTS Your Ford or Lincoln authorized dealer has many quality productsavailable to clean your vehicle and protect its finishes. These qualityproducts have been specifically engineered to fulfill your automotiveneeds; they are custom designed to complement the style andap...

SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer canprovide the necessary parts and service. Check your Warranty Guide to find out wh...

OPENING THE HOOD 1. Inside the vehicle, pull the hoodrelease handle located under thebottom of the instrument panel nearthe steering column. 2. Go to the front of the vehicle andrelease the auxiliary latch that islocated under the front center ofthe hood. 3. Lift the hood. Maintenance and Specificat...

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 3.5L V6 engine 1. Power steering fluid reservoir 2. Engine coolant reservoir 3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Automatic transmission fluid dipstick 8. Engine oil dipstick 9. Engine oil filler cap ...

3.5L V6 EcoBoost™ engine 1. Engine coolant reservoir 2. Brake fluid reservoir 3. Battery 4. Power distribution box 5. Air filter assembly 6. Automatic transmission fluid dipstick (out of view) 7. Engine oil dipstick 8. Engine oil filler cap 9. Windshield washer fluid reservoir Maintenance and Specif...

Engine shield Some vehicles may be equipped with an aero-shield under the engine.This shield needs to be removed for service, including oil and filterchanges. It is secured with four quick release fasteners. WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if thelevel is low. In very cold wea...

Checking and adding washer fluid for the liftgate Washer fluid for the liftgate is supplied by the same reservoir as thewindshield. CHANGING THE WIPER BLADES 1. Pull the wiper arm away from thevehicle. Turn the blade at an anglefrom the wiper arm. Press the locktab to release the blade and pull thew...

3. The wiper arm has a snapretention feature to receive a crosspin from the wiper blade structure.Grip tightly and press on thearm/blade joint from beneath andseparate the blade from the arm.Avoid rotating the wiper bladestructure and trapping your lefthand between the arm and blade. 4. Attach the n...

• If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below this mark, engine oil must be added to raise the level within thenormal operating range. • If required, add engine oil to the engine. Refer to Adding engine oil in this chapter. • Do not...

Engine oil and filter recommendations 3.5L V6 engine Look for this certificationtrademark. Use SAE 5W-20 engine oil Only use oils certified for gasoline engines by the American PetroleumInstitute (API). An oil with this trademark symbol conforms to thecurrent engine and emission system protection st...

3.5L V6 EcoBoost™ engine Look for this certificationtrademark. Use SAE 5W-30 engine oil Only use oils “Certified For Gasoline Engines” by the AmericanPetroleum Institute (API). An oil with this trademark symbol conformsto the current engine and emission system protection standards and fueleconomy re...

BATTERY Your vehicle is equipped with a Motorcraft 威 maintenance-free battery which normally does not require additional water during its life ofservice. Note: If your battery has a cover/shield, make sure it isreinstalled after the battery hasbeen cleaned or replaced. For longer, trouble-free opera...

• Always dispose of automotivebatteries in a responsible manner.Follow your local authorizedstandards for disposal. Call yourlocal authorized recycling centerto find out more about recyclingautomotive batteries. ENGINE COOLANT Checking engine coolant The concentration and level of engine coolant sho...

When the engine is cold, check thelevel of the engine coolant in thereservoir. • The engine coolant should be at the FULL COLD level, or within theCOLD FILL or MIN / MAX range as listed on the engine coolantreservoir (depending upon application). • Refer to scheduled maintenance information for serv...

harm your engine’s cooling system. The use of an improper coolantmay harm engine and cooling system components and may void thewarranty. Refer to Maintenance product specifications and capacities in this chapter. Note: Do not use stop leak pellets or cooling system sealants/additives as they can cau...

3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use thecloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture, towithin the COLD FILL RANGE or the FULL COLD level on the reserv...

Severe climates If you drive in extremely cold climates: • It may be necessary to increase the coolant concentrationabove 50%. • NEVER increase the coolant concentration above 60%. • A coolant concentration of 60% will provide improved freezepoint protection. Increased engine coolant concentrationsa...

What you should know about fail-safe cooling If the engine coolant supply is depleted, this feature allows the vehicle tobe driven temporarily before incremental component damage is incurred.The “fail-safe” distance depends on ambient temperatures, vehicle loadand terrain. How fail-safe cooling work...

Refueling WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; • Do not smoke if you are near fuel or refueling your vehicle; ...

Note: A fuel spillage concern may occur if overfilling the fuel tank. Do not overfill the tank to the point that the fuel is able to bypass the fuelfiller nozzle. The overfilled fuel may run down the drain located belowand in front of the fuel filler door. If the check fuel fill inlet lamp or CHECK ...

Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines toimprove air quality, per the recommendations in the Choosing the right fuel section. Running out of fuel Avoid running out of fuel because this situation may have an adverseeffect on powertrain components. If you have ru...

1. After lifting the carpeted floorpanel, locate the white plasticfunnel. It is attached to the rear,lower edge of the spare tirecompartment. 2. Slowly insert the funnel into theEasy Fuel 威 system. 3. Fill the vehicle with fuel from the portable fuel container.4. When done, clean the funnel or prope...

The advertised capacity is the amount of the indicated capacity and theempty reserve combined. Indicated capacity is the difference in theamount of fuel in a full tank and a tank when the fuel gauge indicatesempty. Empty reserve is the small amount of fuel remaining in the fueltank after the fuel ga...

economy under current driving conditions. Additionally, keeping recordsduring summer and winter will show how temperature impacts fueleconomy. In general, lower temperatures give lower fuel economy. Driving style — good driving and fuel economy habits Give consideration to the lists that follow and ...

Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economyat any speed. • Carrying unnecessary weight may reduce fuel economy (approximately1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried). • Adding certain accessories to your vehicle (for example bugdefl...

The OBD-II system is designed to check the emission control systemduring normal driving. A complete check may take several days. If thevehicle is not ready for I/M testing, the following driving cycle consistingof mixed city and highway driving may be performed: 15 minutes of steady driving on an ex...

BRAKE FLUID The fluid level will drop slowly asthe brakes wear, and will rise whenthe brake components are replaced.Fluid levels between the MIN andMAX lines are within the normaloperating range; there is no need toadd fluid. If the fluid levels areoutside of the normal operatingrange, the performan...

C. Remove the bolt cover (ifequipped). D. Remove two bolts that attach the air filter assembly to the front ofthe vehicle (2). E. Loosen the clamp holding the air filter assembly to the rubber hose(1). F. Remove the harness retaining clip by pulling up (3). Do notdisconnect the sensor (4). G. Withou...

AIR FILTER WARNING: To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running. Refer to scheduled maintenance information for the appropriate intervals for changing the air filter element....

5. Install a new air filter element. Be careful not to crimp the filterelement edges between the air filter housing and cover. This could causefilter damage and allow unfiltered air to enter the engine if not properlyseated. 6. Replace the air filter housingcover and secure the clamps. Besure that t...

Brakes • Make sure brakes and parking brake are fully released. Tires • Maintain recommended air pressure. Miscellaneous • Make sure all linkages, cables, levers and pins under vehicle arecovered with grease to prevent rust. • Move vehicles at least 25 feet (8 m) every 15 days to lubricateworking pa...

ENGINE DATA Engine 3.5L V6 engine 3.5L V6 EcoBoost™ engine Cubic inches 214 214 Fuel See Octane recommendations earlier in this chapter. See Octane recommendations earlier in this chapter. Firing order 1–4–2–5–3–6 1–4–2–5–3–6 Spark plug gap 0.052–0.056 inch (1.32–1.42 mm) 0.033–0.037 inch (.84– .94 ...

3.5L V6 EcoBoost engine IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway Traffic SafetyAdministration Regulations requirethat a Safety ComplianceCertification Label be affixed to avehicle and prescribe where theSafety Compliance CertificationLabel may be located. T...

FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for yourvehicle through your local Ford or Ford of Canada dealer. These qualityaccessories have been specifically engineered to fulfill your automotiveneeds; they are custom designed to complement the ...

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 32 million Ford and Lincoln owners have discovered thepowerful protection of Ford ESP. It is the only extended service planbacked by Ford Motor Company, and provides “peace of mind”protection beyond the New Vehicle Limited Warranty coverage. Up t...

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is the only service contractbacked by Ford Motor Company of Canada, Limited. Depending on theplan you purchase, Ford ESP provides benefits such as: • R...

GENERAL MAINTENANCE INFORMATION Why maintain your vehicle? Carefully following this schedule helps protect against major repairexpenses resulting from neglect or inadequate maintenance and may alsohelp to increase the value of your vehicle when you sell or trade it. It is your responsibility to see ...

Genuine Ford parts and service When planning your maintenance services, consider your dealership forall your vehicle’s needs. There are a lot of reasons why visiting your dealership for all yourservice needs is a great way to help keep your vehicle running great. Convenience Many dealerships have ex...

Normal Scheduled Maintenance At every oil changeinterval as indicatedby the messagecenter Change engine oil and filter Rotate tires, inspect tire wear and measure treaddepth Perform multi-point inspection (recommended) Inspect automatic transmission fluid level (ifequipped with dipstick); consult de...

Maintenance schedule log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...

SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in any of the following conditions, you need to perform additional maintenance as indicated. If you occasionally operate your vehicle under any of these conditions, it is not necessary to perform the additional maintenance. For speci...

Perform the services in the preceding table when specified or within3,000 miles (4,800 km) of the OIL CHANGE REQUIRED messageappearing in the message center. Example #1: The OIL CHANGE REQUIRED message comes on at 28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)automatic transmission fl...

Special operating condition log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...

EXCEPTIONS There are several exceptions to the Normal Schedule. They are listedbelow: Normal vehicle axle maintenance: Rear axles and power take-off (PTO) units with synthetic fluid and light-duty trucks equipped withFord-design axles are lubricated for life; do not check or change fluidunless a lea...

Edge/MKX AWD only – vehicles operating off-road in sand during high ambient temperatures must replace the AWD PTU (All-wheel drivePower Transfer Unit) lube every 20,000 miles (32,000 km). Engine air filter & cabin air filter replacement: Engine air filter and cabin air filter life is dependent o...

A Accessory delay ........................103 Active Park Assist .....................275 AdvanceTrac ..............................257 Airbag supplemental restraintsystem ........................181, 190, 192 and child safety seats ............183description ..............181, 190, 192disposal .......

U Universal garage dooropener ........................................110USB port ......................................41 V Vehicle Identification Number(VIN) ..........................................373Vehicle loading ..........................236Ventilating your vehicle ...........252 W Warning ...