Ford 2011 Flex v.1- User Manual

Special instructions For your added safety, your vehicle is fitted with sophisticated electroniccontrols. WARNING: Please read the section Airbag Supplemental Restraint System (SRS) in the Seating and Safety Restraints chapter. Failure to follow the specific warnings and instructions couldresult in ...

Additionally, when you connect to Traffic, Directions andInformation (if equipped, U.S. only) the service uses GPStechnology and advanced vehicle sensors to collect the vehicle’scurrent location, travel direction, and speed (“vehicle travelinformation”) only to help provide you with the directions, ...

These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat LowerAnchor Child Seat TetherAnchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid -Non-Petroleum Based P...

WARNING LIGHTS AND CHIMES Warning lights and gauges can alert you to a vehicle condition that maybecome serious enough to cause extensive repairs. A warning light mayilluminate when a problem exists with one of your vehicle’s functions.Many lights will illuminate when you start your vehicle to make ...

WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possiblycausing a fire. Powertrain malfunction/reducedpower: Illuminates when a powertrain or a AWD fault has beendete...

AdvanceTrac 威 /traction control off: Illuminates when the AdvanceTrac 威 /traction control has been turned off. Refer to the Driving chapter for more information. Low tire pressure warning: Illuminates when your tire pressureis low. If the light remains on atstart up or while driving, the tirepressur...

TIMER Timer displays the trip elapsed drive time. To operate, do the following: 1. Press and release RESET in order to start the timer. 2. Press and release RESET to pause the timer. 3. Press and hold RESET until the timer resets. Blank Screen The message center display will be blank after cycling t...

EASY ENTRY This feature automatically moves the driver’s seat backwards for easyexit/entry from the vehicle. Press RESET to turn it off or on. REAR PARK AID (if equipped) This feature sounds a tone to warn the driver of obstacles near the rearbumper, and functions only when R (Reverse) gear is selec...

TRAILER SWAY REDUCE SPEED (if equipped) — Displayed when the trailer sway control has detected trailer sway. For more information,refer to the Driving chapter for more information. ACTIVE PARK FAULT (if equipped) — Displayed when a fault has occurred with the active park assist system. Refer to Acti...

AUDIO SYSTEMS AM/FM CD/MP3 satellite compatible sound system WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary re...

CD/MP3 Player CD: Press to enter CD/MP3 mode. If a disc is already loaded into thesystem, CD/MP3 play will beginwhere it ended last. If no CD is loaded, NO DISC will appear in thedisplay. LOAD:For a single CD system– This control is not operational. To load aCD, simply insert the disc, label side up...

TEXT: Press and release to display the artist and song title. While inTEXT MODE, press again to scrollthrough the Artist (AR), Song (SO), Channel (CH) and Category (CA). In TEXT MODE: Sometimes the display requires additional text to be displayed. When the < / > indicator is active, press TEXT...

titles, the display will read REPLACE SONG? Press OK to access thesaved titles and press SEEK to cycle through the saved titles. When the song title appears in the display that you would like toreplace, press OK. SONG REPLACED will appear in the display. b. DELETE A SONG: Press OK to delete a song f...

b. CHANGE PIN: Press OK when CHANGE PIN is displayed. The display will read ENTER OLD PIN. Enter your current (old) PINnumber and when the system accepts your entry it will displayENTER NEW PIN. Enter your new four-digit PIN and the system willsave the new PIN and PIN SAVED will display. c. UNLOCK A...

Extra Features AUX: Press repeatedly to cycle through LINE (auxiliary audiomode), SYNC 威 (if equipped) and FES modes (if equipped).For location and further information on auxiliary audio mode, refer to Auxiliary input jack later in this chapter. If your vehicle is equipped with SYNC 威 , refer to the...

The auxiliary input jack provides away to connect your portable musicplayer to the in-vehicle audiosystem. This allows the audio from aportable music player to be playedthrough the vehicle speakers withhigh fidelity. To achieve optimalperformance, please observe thefollowing instructions whenattachi...

Your vehicle may be equipped with aUSB port inside your center console.This feature allows you to plug inmedia playing devices, memorysticks, and also to charge devices ifthey support this feature. Forfurther information on this feature,refer to Accessing and using your USB port in the SYNC 威 supple...

• Wipe discs from the center out. Don’t: • Expose discs to direct sunlight or heat sources for extended periodsof time. • Clean using a circular motion. CD units are designed to play commercially pressed 4.75 in(12 cm) audio compact discs only. Due to technicalincompatibility, certain recordable and...

MP3 track and folder structure Your MP3 system recognizes MP3 individual tracks and folder structureas follows: • There are two different modes for MP3 disc playback: MP3 track mode(system default) and MP3 folder mode. For more information on trackand folder mode, refer to Sample MP3 structure in th...

Sample MP3 structure If you are burning your own MP3discs, it is important to understandhow the system will read thestructures you create. While variousfiles may be present, (files withextensions other than mp3), onlyfiles with the .mp3 extension will beplayed. Other files will be ignoredby the syst...

FAMILY ENTERTAINMENT DVD SYSTEM (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is...

Note: The system goes into dual play mode when it is turned on. Audio from the DVD system will not play over the rear two speakers until dualplay mode is turned off. When dual play mode is turned on, the audiosound plays over the front two speakers until dual play mode is turnedoff. Note: Each headr...

DVD player controls 1. / (Play/Pause): Press to play or pause a CD, DVD or flash/thumb drive track.2. (Stop): Press to stop the current DVD, CD/MP3, or flash/thumb drive track.3. (Eject): Press to eject a disc from the DVD system. 4. MENU: When playing a DVD, press MENU to enter the DVD disc (root) ...

Remote control Unless otherwise stated, all operations can be carried out with theremote control. Always point the remote control directly at the player.Ensure that there are no obstructions between the remote and player.Press the MON A B control to select either Monitor A or Monitor B. Note: Each h...

2. Cursor controls: Use in various active menus to advance the cursor up/down/left/right. When not in a menu, the left and right cursor controlsdecrease and increase the display brightness, and the left and rightcursor controls advance to the next or previous station when accessingthe radio tuner in...

15. MEDIA for Monitor A: In Dual Play mode, press MEDIA repeatedly to select from the possible media sources: (Monitor A, Monitor B, AM,FM1, FM2, SR1, SR2, SR3 (satellite radio, if equipped), Disc, Jukebox (ifequipped) and SYNC 威 (if equipped). The selected media type will display on the screen. Whe...

Battery replacement Batteries are supplied with theremote control unit. Since allbatteries have a limited shelf life,replace them when the unit fails tocontrol the DVD player. Remove the screw and unlatch the battery cover to access the batteries. The remote control unit uses two AAA batteries which...

where indicated on the left and right hand sides of the system. Refer to Wired Headphones following. To install the batteries, remove the screw on the cover and removethe cover. Then, gently lift the topof the cover away from the housingto expose the battery compartment. When replacing the batteries...

Ensure that the headphones are turned off when not in use. Afterapproximately one minute of not being in use (no infrared signal isreceived), the wireless headphones will automatically turn off. They willalso turn off after two hours of continuous use as a power save feature.If this happens, simply ...

Dual Play: Dual play is when the rear seat passengers choose to listen to a different playing media than the front seat passengers. With theDVD and rear seat controls turned on, the rear seat passengers maychoose to listen to: Monitor A, Monitor B, AM, FM1, FM2 SR1, SR2, SR3(satellite radio, if equi...

Radio interaction: If your vehicle is equipped with a non-touchscreen audio system, you can press AUX on the radio repeatedly until DVDappears in the display. Then, press MENU to access HEADPHONESON/OFF, REAR ZONE CONTROL ON/OFF and other options. Turn theTUNE control to select ON/OFF for HEADPHONES...

Aspect ratio (TV display type) This screen allows you to select theviewing size and shape of the videodisplayed on the LCD screen. This isdisc dependent feature.To access: 1. Press SETUP on the remote to access the menu options. 2. Press / to ’highlight’ the monitor icon. (A disc will appear beneath...

2. Press / to ’highlight’ the monitor icon. (A disc will appear beneath the icon signifying it is the current selection.) 3. Press to select and enter the OSD language menu. 4. When OSD Lang is highlighted, press to access the menu. 5. Press / to select from all available languages. 6. When the desi...

4. Press / to chose from Sharpness, Brightness, Contrast, Gamma (Color), Hue, Saturation and Luma-Delay. General setup — screen exit To exit the setup screen: 1. Press / to ’highlight’ the “X” icon. (A disc will appearbeneath the icon signifying it is thecurrent selection.) 2. Press ENTER on the rem...

General information Note: DVDs are formatted by regions. US and Canada systems canonly play region 1 DVDs and Mexicosystems can only play region 4DVDs. Systems sold in vehiclestargeted for other parts of the worldwould have different regions. If aplayback problem is encountered,please ensure that yo...

Federal Communication Commission (FCC) Compliance Changes or modifications not approved by Ford Lincoln-Mercury couldvoid user’s authority to operate the equipment. This equipment has beentested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. Th...

Foreign substances Exercise care to prevent dirt and foreign objects from entering the DVDplayer compartment. Be especially careful not to spill liquids of any kindonto the media controls or into the system. If liquid is accidentallyspilled onto the system, immediately turn the system OFF and consul...

SINGLE ZONE CLIMATE CONTROL WITH REAR PASSENGERCOMPARTMENT CLIMATE CONTROL 1. Defrost: Distributes outside air through the windshield defroster vents and demister vents. Can be used to clear the windshield of fog andthin ice. The system will automatically provide outside air to reducewindow fogging....

Operating tips • To reduce fog build-up on the windshield during humid weather, placethe air flow selector in the position. • To reduce humidity build-up inside the vehicle: do not drive with thesystem off or with recirculated air engaged. • Do not put objects under the front seats that will interfe...

DUAL ZONE AUTOMATIC TEMPERATURE CONTROL WITHHEATED SEATS AND REAR PASSENGER COMPARTMENTCLIMATE CONTROL (IF EQUIPPED) Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. 1. + Front fan speed control: Press to increase the fan sp...

• : Distributes air through the instrument panel vents. • : Distributes air through the instrument panel vents, floor vents and rear seat floor vents. • : Distributes air through the floor vents and rear seat floor vents. 4. A/C: Press to activate/deactivate air conditioning. Use with recirculated a...

DUAL ZONE AUTOMATIC TEMPERATURE CONTROL (NAVIGATIONBASED–IF EQUIPPED) Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument Cluster chapter. 1. Climate: Press to control the climate control system through the touch display screen. See Touchscreen...

TOUCHSCREEN FUNCTIONS Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Instrument cluster chapter. Front Zone – Press to activate the touchscreen controls for the front climate system. Temperature – Press the up and down arrows on the left side of the ...

Max A/C – Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is moreeconomical and efficient. Recirculated air may also help reduceundesirable odors from entering the vehicle. Press MAX A/C again fornormal operation. Rear Zone Pow...

• To improve the A/C cool down, drive with the windows slightly openfor 2–3 minutes after starting the vehicle or until the vehicle has“aired out.” • A small amount of air may be felt from the floor vent regardless of theair distribution setting that is selected. In extremely cold temperatures, to m...

AUXILIARY CLIMATE CONTROL 1. Fan speed: Turn to select the desired fan speed. 2. : Distributes air through the rear vents. 3. : Distributes air through the rear vents and rear-seat floor vents. 4. : Distributes air through the rear floor vents. 5. Temperature selection: Turn to select air temperatur...

REAR WINDOW DEFROSTER R The rear defroster control is located on the climate control panel andworks to clear the rear window of fog and thin ice. The ignition must be on to operate the rear window defroster. The rear defroster turns off automatically after 10 minutes or when theignition is turned of...

HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, licenseplate lamps and tail lamps. Turns the low beam headlamps on. Autolamp control (if equipped) The autolamp system provides lightsensitive automatic on/off control ofthe exterior lights normallycontrolled b...

3. Turn the ignition on and then back to off. 4. Turn the headlamp control to the autolamp position. The headlampswill turn on. 5. Wait the desired amount of time for the exit delay you want (up tothree minutes), then turn the headlamps off. You can also use the message center to program the autolam...

Flash-to-pass Pull and release to activate. Daytime running lamps (DRL) (if equipped) Turns the headlamps on with a reduced output. To activate: • the ignition must be in the on position, • the headlamp control is in the off, autolamps or parking lamp positionand • the transmission must be out of th...

Note: If the battery is disconnected, discharged, or a new battery is installed, the dimmer switch requires re-calibration. Rotate the dimmerswitch from the full dim position to the full dome/on position to reset.This will ensure that your displays are visible under all lightingconditions. AIMING TH...

5. Locate the vertical adjuster oneach headlamp. Using a Phillips #2screwdriver, turn the adjuster eitherclockwise (to adjust down) orcounterclockwise (to adjust up).The horizontal edge of the brighterlight should touch the horizontalreference line. 6. Close the hood and turn off the lamps. HORIZONT...

Your vehicle may have readinglamps within the rear dome lamp(s).Press the switches on either side ofthe dome lamp to turn on thelamps. Your vehicle may have second rowlamps located within the grabhandles. Press the lens up to turnon the lamps. Ambient lighting (if equipped) Illuminates footwells and...

Function Number of bulbs Trade number Fog lamp 2 H11 Map lamp 2 12V6W Dome/reading lamps 6 578 To replace all instrument panel lights - see your authorized dealer.*To replace these lamps - see your authorized dealer. Replacing interior bulbs Check the operation of all bulbs frequently. Replacing ext...

MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you toincrease the speed of the wipers;rotate towards you to decrease thespeed of the wipers. Windshield washer: Press the end of the stalk: • briefly: causes a single swipe ofthe wipers without washer fluid. • a quick pr...

Rear window wiper/washer controls For rear wiper operation, rotate therear window wiper and washercontrol to the desired position.Select: 2 — Normal speed operation of rearwiper. 1 — Intermittent operation of rearwiper. 0 (off) — Rear wiper and washer off. For rear wash cycle, rotate (and hold as de...

ILLUMINATED VISOR MIRROR Lift the mirror cover to turn on thevisor mirror lamp. Slide-on-rod feature The visor will slide back and forthon the rod for increased sunlightcoverage. Rotate the visor towardthe side window and extend itrearward for additional sunlightcoverage. Note: To stow the visor bac...

CLOCK (IF EQUIPPED) Press the right (+) control to movethe time display forwards. Press the left (-) control to movethe time display backwards. ELECTRONIC COMPASS The compass heading is displayed in the center integrated display (CID). The compass reading may be affected when you drive near largebui...

2. To calibrate, press and hold the 7and 9 radio preset buttons togetherfor approximately 10 seconds untilCAL appears. Release the buttons. 3. Slowly drive the vehicle in acircle (less than 3 mph [5 km/h])until the CAL display changes to thedirection value (N, S, E, W, etc.). Itmay take up to five c...

Second row center console features (if equipped) The second row center consoleincorporates the following features: • Flip forward armrest to provide aflat load floor • Utility compartment • Cupholders • Refrigerator unit (if equipped) inthe utility compartment. Refer to Console refrigerator/freezer....

Refrigerator: Briefly press and hold the COOL side of thecontrol.The indicator light on thecool side of the switch willilluminate and the indicator light onthe freeze side will glow when therefrigerator is active. When in coolmode the temperature will cool toapproximately 41°F (5°C). Brieflypress an...

WARNING: When closing the power windows, you should verify they are free of obstructions and ensure that children and/or pets are not in the proximity of the window openings. Press and pull the window switchesto open and close windows. • Press down (to the first detent)and hold the switch to open. •...

Window lock The window lock feature allows onlythe driver to operate the powerwindows. To lock out all the window controls(except for the driver’s) press theright side of the control. Press theleft side to restore the windowcontrols. Accessory delay With accessory delay, the radio, power windows, an...

EXTERIOR MIRRORS Power side view mirrors WARNING: Do not adjust the mirror while the vehicle is in motion. To adjust your mirrors: 1. Rotate the control clockwise toadjust the right mirror and rotatethe control counterclockwise toadjust the left mirror. 2. Move the control in the directionyou wish t...

WARNING: Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving. Memory feature (if equipped) The accelerator and brake pedal positions are saved when doing amemory set function and can be recalled along with the vehiclepersonality features when a memory pos...

STEERING WHEEL CONTROLS (IF EQUIPPED)Radio control features VOL + (Volume): Press to increase the volume. VOL – (Volume): Press to decrease the volume. (Seek): Press to select the previous/next radio stationpreset, CD track or satellite radiochannel (if equipped) depending onwhich media mode you are...

For further information on the SYNC 威 system, refer to the SYNC 威 supplement. Navigation system/SYNC 威 hands-free control features (ifequipped) Press control briefly until the voice icon appears on the Navigation display to use the voicecommand feature. Press to activate phone mode or answer a phone...

Do not use the HomeLink 威 Wireless Control System with any garage door opener that lacks safety stop and reverse features as required byU.S. federal safety standards (this includes any garage door openermodel manufactured before April 1, 1982). A garage door which cannotdetect an object, signaling t...

• If the indicator light stays on constantly, programming is complete and your device should activate when the HomeLink 威 button is pressed and released. • If the indicator light blinks rapidly for two seconds and then turns to a constant light continue with “Programming” Steps 4 through6 to complet...

• Continue to press and hold the HomeLink 威 button (note Step 2 in the Programming section) while you press and release — every two seconds (“cycle”) your hand-held transmitter until the frequency signal has been accepted by the HomeLink 威 . The indicator light will flash slowly and then rapidly aft...

2. The indicator light will begin to flash after 20 seconds. Withoutreleasing the HomeLink 威 button, follow Step 1 in the Programming section. For questions or comments, contact HomeLink 威 at www.homelink.com or 1–800–355–3515. POSITIVE RETENTION FLOOR MAT WARNING: Do not install additional floor ma...

• Do not leave the liftgate open while driving. Doing so could causeserious damage to the liftgate and its components as well as allowingcarbon monoxide to enter the vehicle. WARNING: Make sure that the liftgate door is closed to prevent exhaust fumes from being drawn into the vehicle. This will als...

Note: The liftgate movement direction can be reversed with a second press of the instrument panel, or the rear cargo area control buttons, ora second double press of the integrated keyhead transmitter button. To manually operate the liftgate: 1. Disable the liftgate power function. Refer to the Mess...

KEYS Your vehicle is equipped with twoIntegrated Keyhead Transmitters(IKTs). The IKT functions as both aprogrammed ignition key thatoperates all the locks and starts thevehicle, and the transmitter portionfunctions as the remote entrytransmitter. Vehicles with a powerliftgate will have a four-button...

MYKEY™ The MyKey™ feature allows you to program a restricted driving mode topromote good driving habits. All but one of the keys programmed to thevehicle can be activated as a MyKey™. The key will remain restricteduntil MyKey™ is disabled. Any remaining keys are referred to as an“administrator key” ...

2. Press and release the RESET button. HOLD RESET TO CONFIRMMYKEY will be displayed. 3. Press and hold the RESET button for two seconds until MARK THISAS RESTRICTED is displayed. 4. Wait until KEY RESTRICTED AT NEXT START is displayed. MyKey™ is successfully programmed. Make sure you label it so you...

2. Press SETUP until PRESS RESET TO CLEAR MYKEY is displayed. 3. Press and release the RESET button. HOLD RESET TO CONFIRMCLEAR is displayed. 4. Press and hold the RESET button for two seconds until ALL MYKEYSCLEARED is displayed. Check MyKey™ system status The vehicle system check will provide the ...

Note: For all vehicles, the number of MYKEY(S) PROGRAMMED or ADMIN KEYS PROGRAMMED that is displayed in the MyKey™ systemstatus menus will include the remote start system as an additional key inthe total count. See the Check MyKey™ system status section. Note: For all vehicles with remote start inst...

Keyless entry keypad autolock enable/disable procedure 1. Turn the ignition to the offposition. 2. Close all the doors. 3. Enter factory–set 5–digit entrycode. 4. Touch and hold the 3 • 4. While holding the 3 • 4 touch the 7 • 8. 5. Release the 7 • 8. 6. Release the 3 • 4. The user should receive a ...

Keyless entry keypad autounlock enable/disable procedure 1. Turn the ignition to the offposition. 2. Close all the doors. 3. Enter factory–set 5–digit entrycode. 4. Touch and hold the 3 • 4. While holding the 3 • 4, touch and release the 7 • 8. While still holding the 3 • 4, touch and release the 7 ...

REMOTE ENTRY SYSTEM The integrated keyhead transmitter (IKT) complies with part 15 of theFCC rules and with RSS-210 of Industry Canada. Operation is subject tothe following two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,in...

WARNING: Make sure all persons are clear of the liftgate area before using power liftgate control. In order to fully lower and latch the liftgate, press the control twice.If the liftgate stops mid travel, it may have detected an obstacle, Checkto ensure the liftgate swing zone is free from obstructi...

Deprogramming memory feature from the transmitter To deactivate this feature: 1. Press and hold either the 1 or 2 button on the driver’s door for fiveseconds. A tone will be heard after 1 1 ⁄ 2 seconds when the memory store is done, continue to hold until a second tone is heard after five seconds. 2...

Replacing lost integrated keyhead transmitters (IKTs) If you would like to have your integrated keyhead transmittersreprogrammed because you lost one, or would like to buy additionalIKTs, you can either reprogram them yourself, or take all IKTs to your authorized dealer for reprogramming. How to rep...

• If the courtesy lamps were turned on because one of the vehicle doorsor the liftgate was opened, the battery saver will shut off them off10 minutes after the ignition has been turned to the off position. • The battery saver will shut off the headlamps 10 minutes after theignition has been turned t...

Note: Touching 5 • 6, 7 • 8, or 9 • 0 keypad numbers as a sixth digit will not recall a driver memory setting. Note: The factory-set code cannot be associated with a memory setting. 5. The doors will lock then unlock to confirm that your personal entrycode has been programmed to the module. Tips: • ...

Anti-theft indicator The anti-theft indicator is located in the instrument panel cluster. • When the ignition is in the offposition, the indicator will flashonce every two seconds toindicate the SecuriLock 威 system is functioning as a theftdeterrent. • When the ignition is in the on position, the in...

4. After three seconds but within 10 seconds of turning the ignition tothe 1 (off) position, insert the second previously coded key into the ignition. 5. Turn the ignition from the 1 (off) position to the 3 (on) position. Keepthe ignition in the 3 (on) position for at least three seconds, but no mor...

Disarming the system You can disarm the system by any of the following actions: • Unlock the doors by using the remote entry transmitter portion ofyour Integrated Keyhead Transmitter. • Unlock the doors by using your keyless entry pad. • Turn ignition to the on position with a valid SecuriLock 威 key...

FRONT SEATING WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Befo...

WARNING: To minimize the risk of neck injury in the event of a crash, head restraints must be installed properly. Tilting head restraints (if equipped) The front head restraints may have a tilting feature for extra comfort. Totilt the head restraint, do the following: 1. Adjust the seatback to an up...

Move the control in the directionsshown to move the seat forward orbackward. Press the control to recline theseatback forward or rearward. Using the power lumbar support (if equipped) The power lumbar control is located on the outboard side of the seat. Press the forward side of the controlto adjust...

A position can only be recalled when the transmission gearshift is in Park(automatic transmission). A memory seat position may be programmedat any time. The memory seat positions are also recalled when you press your remoteentry transmitter (unlock) control and the transmitter is programmed to a mem...

Easy entry/exit feature (if equipped) This feature automatically moves the driver’s seat rearward 2 in (5 cm)when: • the transmission is in N (Neutral) or P (Park) • the key is removed from the ignition The seat will move to the original position when: • the transmission is in N (Neutral) or P (Park...

WARNING: To minimize the risk of neck injury in the event of a crash, head restraints must be installed properly. Adjusting second row bucket and bench seat back Lift the handle to adjust seatback.Using same control will fold theseatback flat. Note: For the bench seat only, make sure the center safe...

4. To return the seatback to theupright position • Lift the seatback toward the rearof the vehicle, and • Rotate the seatback until youhear a click, locking it in theupright position. Note: The seatback will not raise if the rear latch hooks are notproperly engaged to the floorstriker. If the seatba...

Stowing the third row seat 1. Remove all objects from the seatand stowage tub. 2. Stow the head restraints bypressing the head restraint releasebutton while sliding the headrestraints fully down. 3. From the rear of the vehicle, fold seatback by pulling and holding thenumber 1 strap while pushing th...

2. To return the seatback to uprightposition, pull the number 1 strap,then while holding the number 1strap, pull the long strap located onthe seatback to raise the seatback. 3. Pull the head restraints up totheir normal adjusted positions. WARNING: Ensure seat is latched to vehicle floor by pushing/...

Front passenger sensing system For airbags to do their job they must inflate with great force, and thisforce can pose a potentially deadly risk to occupants that are very closeto the airbag when it begins to inflate. For some occupants, this occursbecause they are initially sitting very close to the...

Safety belt precautions WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained. WARNING: Never let a passenger hold a child on his or her lap while th...

WARNING: Front and rear seat occupants, including pregnant women, should wear safety belts for optimum protection in an accident. Combination lap and shoulder belts 1. Insert the belt tongue into theproper buckle (the buckle closest tothe direction the tongue is comingfrom) until you hear a snap and...

Pregnant women should alwayswear their safety belt. The lap beltportion of a combination lap andshoulder belt should be positionedlow across the hips below the bellyand worn as tight as comfort willallow. The shoulder belt should bepositioned to cross the middle ofthe shoulder and the center of thec...

How to use the automatic locking mode • Buckle the combination lap andshoulder belt. • Grasp the shoulder portion andpull downward until the entirebelt is pulled out. • Allow the belt to retract. As the belt retracts, you will hear a clickingsound. This indicates the safety belt is now in the automa...

WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. Front safety belt height adjustment Your vehicle has safety belt heightadjustments at the front outboardseating positions. Adjust the heightof the shoulder belt so the belt restsacross the middle of your shoulder...

The following are reasons most often given for not wearing safety belts(All statistics based on U.S. data): Reasons given... Consider... “Crashes are rare events” 36700 crashes occur every day. The more we drive, the more we areexposed to “rare” events, even forgood drivers. 1 in 4 of us will be ser...

Reasons given... Consider... “I have an airbag” Airbags offer greater protection whenused with safety belts. Frontal airbagsare not designed to inflate in rear andside crashes or rollovers. “I’d rather be thrown clear” Not a good idea. People who are ejected are 40 times more likelyto DIE. Safety be...

WARNING: Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system,increasing the risk of injury. Do not modify the front end of thevehicle. Children and airbags Children must always...

The airbags inflate and deflaterapidly upon activation. After airbagdeployment, it is normal to notice asmoke-like, powdery residue orsmell the burnt propellant. This mayconsist of cornstarch, talcumpowder (to lubricate the bag) orsodium compounds (e.g., bakingsoda) that result from thecombustion pr...

• diagnostic module. • the electrical wiring which connects the components. • Front passenger sensing system. Refer to Front passenger sensing system later in this chapter. • “Passenger airbag off” or “pass airbag off” indicator lamp. Refer to Front passenger sensing system later in this chapter. Th...

In case there is a problem with thefront passenger sensing system, theairbag readiness lamp in theinstrument cluster will stay lit. If the airbag readiness lamp is lit, do the following: The driver and/or adult passengers should check for any objects thatmay be lodged underneath the front passenger ...

A difficulty with the system is indicated by one or more of the following: • The readiness light (same lightfor front and side airbag system)will either flash or stay lit. • The readiness light will notilluminate immediately after ignition is turned on. • A series of five beeps will be heard. The to...

How does the side airbag system work? The design and development of the side airbag system includedrecommended testing procedures that were developed by a group ofautomotive safety experts known as the Side Airbag Technical WorkingGroup. These recommended testing procedures help reduce the risk ofin...

Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone toindicate the condition of the system. Refer to the Airbag readiness section in the Instrument Cluster chapter. Routine maintenance of the airbag is not required. Any difficulty with the syst...

SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safetyrestraints for children. Also see Airbag supplemental restraint system (SRS) in this chapter for special instructions about using airbags. Important child restraint precautions WARNING: Always make ...

Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommendedrestraint type Infantsortoddlers Children weighing 40 lb (18 kg) or less(generally age four or younger) Use a child safetyseat (sometimescalled an infantcarrier, convertibleseat, or toddlerseat). Smallch...

Recommendations for attaching child safety restraints for children RestraintType Child Weight Use any attachment method as indicated below by “X” LATCH(loweranchorsandtoptetheranchor) LATCH(loweranchorsonly) Safetybeltandtoptetheranchor Safetybelt andLATCH(loweranchorsand toptetheranchor) Safetybelt...

WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision, which may result in serious injury ordeath. WARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase ...

Follow all the safety restraint and airbag precautions that apply to adultpassengers in your vehicle. If the child is the proper height, age, and weight (as specified by yourchild safety seat or booster manufacturer), fits the restraint and can berestrained properly, then restrain the child in the c...

Attaching child safety seats with tether straps Many forward-facing child safety seats include a tether strap whichextends from the back of the child safety seat and hooks to an anchoringpoint called the top tether anchor. Tether straps are available as anaccessory for many older safety seats. Conta...

• 2nd row bench (60/40) • 3rd row Note : The cargo tie-downs at the rear edge of the floor are nottether anchors. 3. Clip the tether strap to theanchor as shown. If the tether strap is clipped incorrectly, the child safety seat may not beretained properly in the event of a collision. 4. Tighten the ...

Child booster seats The belt-positioning booster (booster seat) is used to improve the fit ofthe vehicle safety belt. Children outgrow a typical child seat (e.g.,convertible or toddler seat) when they weigh about 40 lb (18 kg) and arearound four (4) years of age. Consult your child safety seat owner...

• High back booster seats If, with a backless booster seat,you cannot find a seating positionthat adequately supports yourchild’s head, a high back boosterseat would be a better choice. Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the...

If the booster seat slides on the vehicle seat, placing a rubberized meshsold as shelf or carpet liner under the booster seat may improve thiscondition. Do not introduce any item thicker than this under the boosterseat. Check with the booster seat manufacturer’s instructions. The importance of shoul...

NOTICE TO CROSSOVER VEHICLE OWNERS Crossover vehicles handle differentlythan passenger cars in the variousdriving conditions that areencountered on streets, highwaysand off-road. Crossover vehicles arenot designed for cornering at speedsas high as passenger cars any morethan low-slung sports cars ar...

driving surfaces are relatively level, obstruction-free and otherwisesimilar to normal on-road driving conditions. Operating your vehicleunder other than those conditions could subject the vehicle to excessivestress which might result in damage which is not covered under yourwarranty. For AWD vehicl...

INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewallbetween tread shoulder andmaximum section width. Forexample: • Treadwear 200 Traction AA Temperature A These Tire Quality G...

WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or “blowout”, with unexpected loss of vehicle control and increasedrisk of injury. Under-inflation increases sidewall flexing and rollingresistance, resulting in heat buildup a...

Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressurewhen you get to the pump. It is normal for tires to heat up and the airpressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, ...

Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them if one or more of the following conditions exist: Tire wear When the tread is worn down to1/16th of an inch (2 mm), tires mustbe replaced to help pre...

U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identific...

WARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautionslisted below. If the beads do not seat at the maximum pressureindicated, re-lubricate and try again.When inflating the ...

• Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to fiveseconds. WARNING: Do not spin th...

3. 65: Indicates the aspect ratio which gives the tire’s ratio of height to width.4. R: Indicates a “radial” type tire. 5. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheeldiameter.6. 95: Indicates the tire’s ...

Information on “T” type tires “T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below: T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Grades donot apply ...

The tire pressure monitoring system complies with part 15 of the FCCrules and with RSS-210 of Industry Canada. Operation is subject to thefollowing two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,including interference that...

Understanding your tire pressure monitoring system (TPMS) The tire pressure monitoring system measures pressure in your four roadtires and sends the tire pressure readings to your vehicle. The low tirepressure warning lamp will turn on if the tire pressure is significantlylow. Once the light is illu...

When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn youwhen your tires need air. It can also warn you in the event the system is nolonger capable of functioning as intended. Please refer to the followingchart for information conc...

Low tire pressurewarning light Possible cause Customer action required Flashing warninglight Spare tire in use Your temporary spare tire is in use. Repair the damaged roadwheel and re-mount it on thevehicle to restore systemfunctionality. For a descriptionof how the system functionsunder these condi...

SNOW TIRES AND CABLES/CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety andperformance of your vehicle, which could result in an increased risk ofloss of vehicle cont...

VEHICLE LOADING – WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and/ortrailer, to keep your loaded vehicle weight within its design ratingcapability, with or without a trailer. Properly loading your vehicle willprovide maximum return of vehicle design p...

Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be foundon the Tire Label on the B-Pillar or the edge of the driver’s door(vehicles exported outside the US and Canada may not have a TireLabel). Look for “THE COMBINED WEI...

Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue loadweight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb wei...

GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Labellocated on the B-Pillar or the edge of the driver’s door. The totalload on each axle must never exceed its GAWR....

• Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structuraldamage, serious damage to the vehicle, loss of control and personalinjury. Tires, Wheels and Lo...

GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo andpassengers – that the vehicle can handle without r...

1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now youhave the load capacity to transport the cement and your friend home.In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x45 kg) = 635 - 198 - 405 = 32 kg. The above calculations also assume that the loads are position...

Weight-distributing hitch When hooking-up a trailer using a weight-distributing hitch, always usethe following procedure: 1. Park the vehicle (without the trailer) on a level surface. 2. Measure the height of the top of the front wheel opening on thefender, this is H1. 3. Attach the trailer to the v...

WARNING: Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collisiongreatly increase. The braking system of the tow vehicle is rated for operation at theGVWR not GCWR. Trailer brake c...

Driving while you tow When towing a trailer: • Turn off the speed control. The speed control may shut offautomatically when you are towing on long, steep grades. • It is recommended to select the L (Low) or M (Manual) gear positionwhen additional engine braking is needed. In situations such asprolon...

STARTING Positions of the ignition 1. Off— locks the automatictransmission gearshift lever andallows key removal. This positionalso shuts the engine and allelectrical accessories off withoutlocking the steering wheel. To lockthe steering wheel, remove the keythen turn the steering wheel.2. Accessory...

How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. To cleanthem, use a dry cloth. Depending on the type of factory installed equipment, your engine blockheater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Yourfactory installed block hea...

Brake assist The brake assist system provides full braking force during panic brakingsituations. It detects a rapid application of the brake pedal and uses theABS system to achieve maximum braking pressure. Once a panic brakeapplication is detected, the system will remain activated as long as thebra...

If the TCS is activated excessively in a short period of time, the brakingportion of the system may become temporarily disabled to allow thebrakes to cool down. In this situation, TCS will use only engine powerreduction or transfer to help control the wheels from over-spinning.When the brakes have c...

Certain adverse driving maneuvers may activate the RSC 威 system, which include: • Emergency lane-change • Taking a turn too fast • Quick maneuvering to avoid an accident, pedestrian or obstacle Switching off traction control If the vehicle is stuck in snow, mud or sand, and seems to lose enginepower...

During trailer sway control events, the stability control light in theinstrument cluster will flash momentarily. The cluster message centerwill also display TRAILER SWAY REDUCE SPEED . In some cases when trailer sway is detected, the vehicle speed is too high and may beat or above a speed at which t...

If the steering wanders or pulls equipped with either EPS or hydraulicsteering system, check for: • an improperly inflated tire • uneven tire wear • loose or worn suspension components • loose or worn steering components • improper vehicle alignment A high crown in the road or high crosswinds may al...

D (Drive) The normal driving position for the best fuel economy. Transmissionoperates in gears one through six. M (Manual) SelectShift Automatic™ Transmission (SST) withGrade Assist Initially, moving the lever to M (Manual) activates grade assist andcancels overdrive. Grade assist: • Provides additi...

Understanding your SelectShift Automatic™ Transmission (SST)(if equipped) This vehicle may be equipped with aSelectShift Automatic™transmission (SST) gearshift lever.SST is an automatic transmissionwith the ability for the driver tochange gears up or down (without aclutch) as desired. By moving theg...

Recommended shift speeds Upshift according to the following chart: Upshifts when accelerating (recommended for best fuel economy) Shift from: 1 - 2 15 mph (24 km/h) 2 - 3 25 mph (40 km/h) 3 - 4 40 mph (64 km/h) 4 - 5 45 mph (72 km/h) 5 - 6 50 mph (80 km/h) The message center display in the instrumen...

Conditions in which the system may not work: • Something passes between the front bumper and the space such as apedestrian or cyclist • The edge of the neighboring parked vehicle is high from the groundsuch as a bus, tow truck or flat bed truck Automatic search for parking space To start, press the ...

Automatic steering into parking space Automatic steering is activated when you stop the vehicle, remove yourhands from the steering wheel and select the R (Reverse) gear. Be surethe steering wheel motion is not obstructed by any objects. The vehiclewill steer itself from this point on as you follow ...

Troubleshooting Why isn’t APA searching for a parking space? • You may have deactivated the AdvanceTrac 威 system. • One of the doors (except the driver’s door) may not be securelyclosed. Why doesn’t APA offer a particular parking space? • Something may be contacting the front bumper or side sensors....

• One of the parked vehicles has a high altitude attachment (i.e. saltsprayer, snow plow, moving truck high bed, etc.) High altitudeattachments may not be detected by the system. • The parking space length or parked objects position have changedafter the vehicle has passed the parking space. • The t...

Note: The AWD OFF message may also be displayed in the message center if the AWD system has overheated and defaulted to front-wheeldrive. This condition may occur if the vehicle was operated in extremeconditions with excessive wheel slip, such as deep sand. To resumenormal AWD function as soon as po...

If the engine, transmission, AWD system components or axles aresubmerged in water, their fluids should be checked and changed, ifnecessary. Driving through deep water may damage the engine ortransmission. If the front or rear axle is submerged in water, the axle lubricant andPTU (Power Transfer Unit...

Maintenance and modifications The suspension and steering systems on your vehicle have been designedand tested to provide predictable performance whether loaded or emptyand durable load carrying capability. For this reason, Ford MotorCompany strongly recommends that you do not make modifications suc...

ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. The serviceis available: • 24-hours, seven days a week • for the...

Canadian customers refer to your Warranty Guide or visit ourwebsite at www.ford.ca for information on: Using roadside assistance Complete the roadside assistance identification card and place it in yourwallet for quick reference. In the United States, this card is found in theOwner Guide portfolio i...

Should your vehicle shut off after a collision due to this feature, you mayrestart your vehicle by doing the following: 1. Turn the ignition switch to the off position. 2. Turn the ignition switch to the on position. In some instances the vehicle may not restart the first time you try torestart and ...

Standard fuse amperage rating and color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey — — — 3A Violet Violet — — — 4A Pink Pink — — — 5A Tan Tan — — — 7.5A Brown Brown — — — 10A Red Red — — — 15A Blue Blue — — — 20A Yellow Yellow Yellow ...

Passenger compartment fuse panel The fuse panel is located under the instrument panel to the left of thesteering wheel. The fuses are coded as follows. Fuse/Relay Location Fuse Amp Rating Protected Circuits 1 30A Driver smart window motor 2 15A Trailer tow (TT) stop/turn lamps 3 15A Not used (spare)...

Fuse/Relay Location Fuse Amp Rating Protected Circuits 64 HC micro relay PCM 65 G8VA relay A/C clutch 66 G8VA relay Fuel pump * Cartridge Fuses ** Mini Fuses CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily.Instead, gradually decrease your speed. Hold the steer...

• Use commercial car washing equipment • Use snow chains on the end of the vehicle with the dissimilar sparetire/wheel The usage of a full-size dissimilar spare tire/wheel can lead toimpairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and...

1. Remove the carpeted floor panellocated in the rear of the vehicle,remove the wing nut that securesthe spare tire by turning itcounterclockwise. 2. Lift and remove the spare tirefrom the trunk. 3. Remove the second wing nut thatsecures the jack retention bracketby turning it counterclockwise,remov...

1. Block the diagonally oppositewheel. 2. Remove wheel cover (ifequipped) with the lug wrench tipand loosen each wheel lug nutone-half turn counterclockwise butdo not remove them until the wheelis raised off the ground. 3. Put the jack in the jack notchnext to the tire you are changing.Turn the jack...

4. Insert the straight end of the jackretention bracket through the eyeletof the angled bracket and swing theretention bracket over the jack. Withthe jack in place, place the loopedend of the retention bracket overthe threaded stud in the trunk floorand secure it with the plastic wingnut. If you are...

• Read the information in the Tips for use of the temporary mobility kit section to ensure safe operation of the temporary mobility kit and your vehicle. Tips for use of the temporary mobility kit Read the following list of tips to ensure safe operation of the temporarymobility kit: • Before operati...

• Operating the temporary mobility kit could cause an electricaldisturbance in radio and DVD player operation. What to do when a tire is punctured A tire puncture within the tire’s tread area can be repaired in two stageswith the temporary mobility kit: • In the first stage, the tire will be reinfla...

4. Plug the power cable into the 12Vpower point in the vehicle. 5. Remove the warning sticker found on the canister and place it on thetop of the instrument panel or the center of the dash. 6. Start the engine (only if the vehicle is outdoors or in a well-ventilated area) . 7. Turn dial (1) counterc...

Note: When the sealing compound is first added into the tire, theair pressure gauge reading on the compressor unit may indicate ahigher value; this is normal and should be no reason for concern.The pressure will drop after about 30 seconds of operation. Thetire pressure has to be checked with the co...

3. Turn the dial clockwise to the air position. Turn on the kit by pressingthe on/off button. 4. Adjust the tire to therecommended inflation pressurefrom the tire label located on thedriver’s door or door jamb area.Pressing the deflation button nearthe sealant canister removes airfrom the tire. Note...

Removal of the sealant canister from the temporary mobility kit 1. Unwrap the clear tube from thecompressor housing. 2. Press the button located on thetemporary mobility kit compressorhousing below the canister whilepulling up on the sealant canister. Installation of the sealant canister to the temp...

2. Once aligned, seat the sealantcanister by lightly pushing downuntil you hear an audible click. 3. Wrap the clear tube around thecompressor housing. Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorizeddealer f...

Bolt size Wheel lug nut torque* ft-lb N • m 1/2-20 UNF 100 135 * Torque specifications are for nut and bolt threads free of dirt andrust. Use only Ford recommended replacement fasteners. WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mountin...

Connecting the jumper cables Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Connect the positive (+) jumpercable to the positive (+) terminal ofthe discharged battery. 2. Connect the other end of thepositive (+) cable to the positive(+)...

Removing the jumper cables Remove the jumper cables in the reverse order that they wereconnected. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Remove the jumper cable fromthe ground metal surface. 2. Remove the jumper cable on thenega...

WRECKER TOWING If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, yourroadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift anddollies or flatbed equipment. Do not tow w...

If the vehicle is towed by other means or incorrectly, vehicledamage may occur. Ford Motor Company produces a towing manual for all authorized towtruck operators. Have your tow truck operator refer to this manual forproper hook-up and towing procedures for your vehicle. Emergency towing In case of a...

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizedFord, Lincoln, or Mercury dealer. While any authorized dealer handlingyour vehicle line will provide warranty service, we recommend youreturn to your selling authorized dealer who wants to ensure yourcon...

In Canada: Mailing address (Ford vehicles) Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oak...

The CAMVAP program is a straight forward and relatively speedyalternative to resolve a disagreement when all other efforts to produce asettlement have failed. This procedure is without cost to you and isdesigned to eliminate the need for lengthy and expensive legalproceedings. In the CAMVAP program,...

If your vehicle must be serviced while you are traveling or living inPuerto Rico, contact the nearest authorized dealer. If the authorizeddealer cannot help you, contact: Ford International Business Development Inc.Customer Assistance CenterP.O. Box 11957Caparra Heights StationSan Juan, Puerto Rico ...

(Items in this catalog may be purchased by credit card, check ormoney order.) Obtaining a French Owner’s Guide French Owner’s Guides can be obtained from your authorized dealer orby contacting Helm, Incorporated using the contact information listedpreviously in this section. REPORTING SAFETY DEFECTS...

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft 威 Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washingor laundry liquid. These products can ...

• Do not spray a hot engine with cold water to avoid cracking theengine block or other engine components. • Spray Motorcraft 威 Engine Shampoo and Degreaser (ZC-20) on all parts that require cleaning and pressure rinse clean. In Canada, useMotorcraft 威 Engine Shampoo (CXC-66-A). • Never wash or rinse...

3.5L V6 EcoBoost™ engine PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products areavailable from your authorized dealer. • For routine cleaning, use Motorcraft 威 Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft 威 Bug and Tar ...

• The wiper blades can be cleaned with isopropyl (rubbing) alcohol orMotorcraft 威 Premium Windshield Washer Concentrate (ZC-32-A) in the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B,D, or F)] in Canada, available from your authorized dealer. Thiswasher fluid contains special soluti...

WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system. If a staining liquid like coffee/juice has been spilled on the instrumentpanel or on interior trim surfaces, clean as follows: 1. Wipe up spill...

WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side-airbag system and affect performance ofthe side airbag in a collision. LEATHER SEATS(IF EQUIPPED, EXCEPT FOR THE KING RANCH 姞 EDITION) For King Ranch 威...

• Test any cleaner or stain remover on an inconspicuous part of theleather as cleaners may darken the leather. • Do not spill coffee, ketchup, mustard, orange juice or oil-basedproducts on the leather as they may permanently stain the leather. • Do not use household cleaning products, alcohol soluti...

FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many qualityproducts available to clean your vehicle and protect its finishes. Thesequality products have been specifically engineered to fulfill yourautomotive needs; they are custom designed to complement...

SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer canprovide the necessary parts and service. Check your Warranty Guide to find out wh...

OPENING THE HOOD 1. Inside the vehicle, pull the hoodrelease handle located under thebottom of the instrument panel nearthe steering column. 2. Go to the front of the vehicle andrelease the auxiliary latch that islocated under the front center ofthe hood. 3. Lift the hood. Maintenance and Specificat...

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 3.5L V6 engine 1. Power steering fluid reservoir 2. Engine coolant reservoir 3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Automatic transmission fluid dipstick 8. Engine oil dipstick 9. Engine oil filler cap ...

3.5L V6 EcoBoost™ engine 1. Engine coolant reservoir 2. Brake fluid reservoir 3. Battery 4. Power distribution box 5. Air filter assembly 6. Automatic transmission fluid dipstick (out of view) 7. Engine oil dipstick 8. Engine oil filler cap 9. Windshield washer fluid reservoir Maintenance and Specif...

Engine shield Some vehicles may be equippedwith an aero-shield under theengine. This shield needs to beremoved for service, including oiland filter changes. It is secured withfour quick release fasteners. WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if thelevel is low. In very cold weathe...

CHANGING THE WIPER BLADES 1. Pull the wiper arm away from thevehicle. Turn the blade at an anglefrom the wiper arm. Press the locktab to release the blade and pull thewiper blade down toward thewindshield to remove it from thearm. 2. Attach the new wiper to thewiper arm and press it into placeuntil ...

3. The wiper arm has a snapretention feature to receive a crosspin from the wiper blade structure.Grip tightly and press on thearm/blade joint from beneath andseparate the blade from the arm.Avoid rotating the wiper bladestructure and trapping your lefthand between the arm and blade. 4. Attach the n...

• If the oil level is within this range, the oil level is acceptable. DO NOT ADD OIL. • If the oil level is below this mark, engine oil must be added to raise the level within thenormal operating range. • If required, add engine oil to the engine. Refer to Adding engine oil in this chapter. • Do not...

Engine oil and filter recommendations 3.5L V6 engine Look for this certificationtrademark. Use SAE 5W-20 engine oil Only use oils certified for gasoline engines by the American PetroleumInstitute (API). An oil with this trademark symbol conforms to thecurrent engine and emission system protection st...

3.5L V6 EcoBoost™ engine Look for this certificationtrademark. Use SAE 5W-30 engine oil Only use oils “Certified For Gasoline Engines” by the AmericanPetroleum Institute (API). An oil with this trademark symbol conformsto the current engine and emission system protection standards and fueleconomy re...

BATTERY Your vehicle is equipped with aMotorcraft 威 maintenance-free battery which normally does notrequire additional water during itslife of service. If your battery has a cover/shield, make sure it is reinstalledafter the battery has been cleaned or replaced. For longer, trouble-free operation, k...

WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect againstpossible splashing of acid solution. In case of acid contact with skin oreyes, flush immediately with water f...

• Always dispose of automotivebatteries in a responsible manner.Follow your local authorizedstandards for disposal. Call yourlocal authorized recycling centerto find out more about recyclingautomotive batteries. ENGINE COOLANT Checking engine coolant The concentration and level of engine coolant sho...

When the engine is cold, check thelevel of the engine coolant in thereservoir. • The engine coolant should be at the FULL COLD level, or within theCOLD FILL or MIN / MAX range as listed on the engine coolantreservoir (depending upon application). • Refer to scheduled maintenance information for serv...

• DO NOT MIX different colors or types of coolant in your vehicle. Make sure the correct coolant is used. DO NOT MIX recycled coolant and new (unused) coolant together in the vehicle. Mixing of enginecoolants may harm your engine’s cooling system. The use of animproper coolant may harm engine and co...

3. Step back while the pressure releases. 4. When you are sure that all the pressure has been released, use thecloth to turn it counterclockwise and remove the cap. 5. Fill the coolant reservoir slowly with the proper coolant mixture, towithin the COLD FILL RANGE or the FULL COLD level on the reserv...

Severe climates If you drive in extremely cold climates (less than –34°F [–36°C]): • It may be necessary to increase the coolant concentrationabove 50%. • NEVER increase the coolant concentration above 60%. • A coolant concentration of 60% will provide freeze pointprotection down to -62°F [-52°C]. I...

What you should know about fail-safe cooling If the engine coolant supply is depleted, this feature allows the vehicle tobe driven temporarily before incremental component damage is incurred.The “fail-safe” distance depends on ambient temperatures, vehicle loadand terrain. How fail-safe cooling work...

Refueling WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; • Do not smoke if you are near fuel or refueling your vehicle; ...

Choosing the right fuel Use only UNLEADED fuel or UNLEADED fuel blended with a maximumof 10% ethanol. Do not use fuel ethanol (E85), diesel, methanol, leadedfuel or any other fuel. The use of leaded fuel is prohibited by law andcould damage your vehicle. Your vehicle was not designed to use fuel or ...

tank if you continue to use high quality fuel of the recommended octanerating. These products have not been approved for your engine andcould cause damage to the fuel system. Repairs to correct the effects ofusing an aftermarket product in your fuel may not be covered by yourwarranty. Many of the wo...

WARNING: Do not try to pry open or push open the Easy Fuel™ system with foreign objects. This could damage the fuel system and its seal and cause injury to you or others. When filling the vehicle’s fuel tank from a portable fuel container, use thefunnel included with the vehicle. 1. After lifting th...

ESSENTIALS OF GOOD FUEL ECONOMY Measuring techniques Your best source of information about actual fuel economy is you, thedriver. You must gather information as accurately and consistently aspossible. Fuel expense, frequency of fill-ups or fuel gauge readings areNOT accurate as a measure of fuel eco...

2. Each time you fill the tank, record the amount of fuel added (ingallons or liters). 3. After at least three to five tank fill-ups, fill the fuel tank and recordthe current odometer reading. 4. Subtract your initial odometer reading from the current odometerreading. 5. Follow one of the simple cal...

EMISSION CONTROL SYSTEM Your vehicle is equipped with various emission control components and acatalytic converter which will enable your vehicle to comply withapplicable exhaust emission standards. To make sure that the catalyticconverter and other emission control components continue to workproper...

POWER STEERING FLUID (EXCEPT ECOBOOST™ ENGINE) Refer to scheduled maintenance information. 1. Start the engine and let it rununtil it reaches normal operatingtemperature (the engine coolanttemperature gauge indicator will benear the center of the normal areabetween H and C). 2. While the engine idle...

For vehicles equipped with the EcoBoost engine, reinstall the airfilter assembly. After the fluid level has been checked and adjusted as necessary, do thefollowing: A. Shut the engine off. B. Loosen the clamp holding the air filter assembly to the rubber hose. C. Rotate the air filter assembly 90 de...

Changing the air filter element 3.5L V6 engine 3.5L V6 EcoBoost engine 1. Release the clamps that secure the air filter housing cover. 2. Carefully separate the two halves of the air filter housing. 3. Remove the air filter element from the air filter housing. 4. Wipe the air filter housing and cove...

6. Replace the air filter housingcover and secure the clamps. Besure that the air cleaner cover tabsare engaged into the slots of the aircleaner housing. Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage tothe eng...

Miscellaneous • Make sure all linkages, cables, levers and pins under vehicle arecovered with grease to prevent rust. • Move vehicles at least 25 feet (8 m) every 15 days to lubricateworking parts and prevent corrosion. Removing vehicle from storage When your vehicle is ready to come out of storage,...

ENGINE DATA Engine 3.5L V6 engine 3.5L V6 EcoBoost™ engine Cubic inches 214 214 Fuel See Octane recommendations earlier in this chapter. See Octane recommendations earlier in this chapter. Firing order 1–4–2–5–3–6 1–4–2–5–3–6 Spark plug gap 0.052–0.056 inch (1.32–1.42 mm) 0.033–0.037 inch (.84– .94 ...

3.5L V6 EcoBoost engine IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway Traffic SafetyAdministration Regulations requirethat a Safety ComplianceCertification Label be affixed to avehicle and prescribe where theSafety Compliance CertificationLabel may be located. T...

TRANSMISSION CODE DESIGNATIONS You can find a transmission code onthe Safety Compliance CertificationLabel. The following table tells youwhich transmission each coderepresents. Description Code 6F50 6–Speed Automatic Transmission J 6F55 6–Speed Automatic Transmission (withEcoBoost) G Maintenance and...

FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for yourvehicle through your local Ford or Ford of Canada dealer. These qualityaccessories have been specifically engineered to fulfill your automotiveneeds; they are custom designed to complement the ...

• Trailer hitches, wiring harnesses and accessories • Cargo organization and management Peace of mind • Remote start • Vehicle tracking and recovery* • Back up camera* • Protective seat covers* • Windshield wiper shaker* • Locking fuel plug for capless fuel systems • Bumper and hitch mounted parking...

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford, Lincoln, and Mercury owners have discoveredthe powerful protection of Ford ESP. It is the only extended service planbacked by Ford Motor Company, and provides “peace of mind”protection beyond the New Vehicle Limited Warranty cove...

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is the only service contractbacked by Ford Motor Company. Depending on the plan you purchase,Ford ESP provides benefits such as: • Rental reimbursement...

Your vehicle is very sophisticated and built with multiple complexperformance systems. Every manufacturer develops these systems usingdifferent specifications and performance features. That’s why it’simportant to rely upon your Ford or Lincoln Mercury dealership toproperly diagnose and repair your v...

Get the most from your service and maintenance visits There are a lot of reasons why visiting your Ford or Lincoln Mercurydealership for all your service needs is a great way to help keep yourvehicle running great. Convenience Many dealerships have extended evening and Saturday hours to makeyour ser...

Multi-point inspection In order to keep your vehicle running right, it is important to have thesystems on your vehicle checked regularly. This can help identifypotential issues and prevent major problems. Ford Motor Companyrecommends the following multi-point inspection be performed at everyschedule...

NORMAL SCHEDULED MAINTENANCE AND LOG For your convenience, your vehicle is equipped with a message centerwhich determines the proper oil change service interval. You shouldperform the engine oil change as indicated by the instrument clustermessage center. The message center will display ENGINE OIL C...

Oil Change S ervice Interval* 1 2 3 456789 1 0 Change engine oil and filter • ••••••••• Rotate tires, inspect tire wear and measure tread depth • ••••••••• Inspect wheels and related components for abnormal noise, wear , looseness or drag • ••••••••• Perform multi-point inspection (recommended) • ••...

Maintenance schedule log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...

SPECIAL OPERATING CONDITIONS If you operate your Ford/Lincoln/Mercury vehicle primarily in one of the more demanding Special Operating Conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not...

Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery As required – Change engine oil and replace oil filter as indicated bymessage center and perform services as listed in theNormal Scheduled Maintenance chart (except Fi...

Operating in dusty conditions such as unpaved or dusty roads Inspect frequently, service as required – Replace cabin air filter (if equipped). – Replace engine air filter. Every 5,000 miles (8,000 km) – Rotate tires, inspect tires for wear and measure treaddepth.– Inspect the wheels and related comp...

Special operating condition log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...

EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. Theyare listed below: Normal vehicle axle maintenance ❑ Rear axles and power take-off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-designaxles are lubricated for life. These lubricants...

COOLANT CHANGE RECORD Engine coolant ❑ 6 years or 100,000 miles (160,000 km) - change coolant (whichever comes first). ❑ After initial change - change coolant every 3 years or 50,000 miles (80,000 km). Scheduled Maintenance Guide 410 2011 Flex (471) Owners Guide, 1st PrintingUSA (fus)

Engine coolant change log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M...

A Accessory delay ........................102 Active Park Assist .....................276 AdvanceTrac ..............................257 Air cleaner filter .......373–374, 377 Air conditioning ..............68, 71, 74 manual heating and airconditioning system .................68 Airbag supplemental r...

fluid, checking and adding(automatic) .............................369 Turn signal ..................................85 U Universal garage door opener ..108 USB port ......................................39 V Vehicle Identification Number(VIN) ..........................................383 Vehicle lo...