Page 2 - Table of Contents
Seating and Safety Restraints 85 Seating 85 Safety restraints 93 Airbags 103 Child restraints 113 Tires, Wheels and Loading 135 Tire information 137 Tire inflation 139 Tire Pressure Monitoring System (TPMS) 155 Vehicle loading 163 Trailer towing 170 Trailer brake controller-integrated 175 Recreation...
Page 3 - Copyright © 2010 Ford Motor Company
Customer Assistance 238 Reporting safety defects (U.S. only) 245 Reporting safety defects (Canada only) 245 Cleaning 246 Underbody preservation 252 Maintenance and Specifications 254 Engine compartment 256 Engine oil 258 Battery 260 Engine coolant 263 Fuel information 269 Air filter(s) 289 Part numb...
Page 4 - CONGRATULATIONS; Additional owner information is given in separate publications.; SAFETY AND ENVIRONMENT PROTECTION; Introduction
CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to getwell acquainted with your vehicle by reading this handbook. The moreyou know and understand about your vehicle, the greater the safety andpleasure you will derive from driving it. For more information on Ford Moto...
Page 5 - Engine exhaust, some of its constituents, and; PERCHLORATE MATERIAL; Trailer towing
Warning symbols on your vehicle When you see this symbol, it isimperative that you consult therelevant section of this guide beforetouching or attempting adjustmentof any kind. Protecting the environment We must all play our part inprotecting the environment. Correctvehicle usage and the authorizedd...
Page 7 - Using your vehicle as an ambulance; Ford Incomplete; Using your vehicle as a stationary power source (PTO); Refer to the; DATA RECORDING; SYNC
Using your vehicle as an ambulance If your light truck is equipped with the Ford Ambulance PreparationPackage, it may be utilized as an ambulance. Ford urges ambulancemanufacturers to follow the recommendations of the Ford Incomplete Vehicle Manual, Ford Truck Body Builder’s Layout Book and the Qual...
Page 9 - What is not covered
Note: Including to the extent that any law pertaining to EventData Recorders applies to SYNC 威 or its features, please note the following: Once 911 Assist (if equipped) is enabled (set ON), 911Assist may, through any paired and connected cell phone, discloseto emergency services that the vehicle has...
Page 10 - CELL PHONE USE; Driving while distracted can result in loss of vehicle
CELL PHONE USE The use of Mobile Communications Equipment has become increasinglyimportant in the conduct of business and personal affairs. However,drivers must not compromise their own or others’ safety when usingsuch equipment. Mobile Communications can enhance personal safetyand security when app...
Page 12 - Vehicle Symbol Glossary
These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat LowerAnchor Child Seat TetherAnchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid -Non-Petroleum Based P...
Page 14 - WARNING LIGHTS AND CHIMES; Starting the engine; Instrument Cluster
WARNING LIGHTS AND CHIMES Warning lights and gauges can alert you to a vehicle condition that maybecome serious enough to cause expensive repairs. A warning light mayilluminate when a problem exists with one of your vehicle’s functions.Many lights will illuminate when you start your vehicle to make ...
Page 15 - Brake system warning light:; BRAKE
light will stay on until the engine is cranked, then turn itself off if nomalfunctions are present. However, if after 15 seconds the service enginesoon light blinks eight times, it means that the vehicle is not ready forI/M testing. See the Readiness for Inspection/Maintenance (I/M) testing in the M...
Page 16 - ABS
WARNING: Driving a vehicle with the brake system warning light on is dangerous. A significant decrease in braking performance may occur. It will take you longer to stop the vehicle.Have the vehicle checked by your authorized dealer. Driving extendeddistances with the parking brake engaged can cause ...
Page 17 - Traction control / AdvanceTrac
Low tire pressure warning (ifequipped): Illuminates when your tire pressure is low. If the lightremains on at start up or whiledriving, the tire pressure should bechecked. Refer to Inflating your tires in the Tires, Wheels and Loading chapter. When the ignition is first turned to on, the light will ...
Page 18 - Headlamps on warning chime:; OFF
Anti-theft system: Flashes when the SecuriLock 威 Passive Anti-theft System has been activated. Overdrive off (if equipped): Illuminates when the overdrivefunction of the transmission hasbeen turned off; refer to the Driving chapter. If the light does not illuminate, have the transmission serviced so...
Page 19 - Parking brake on warning chime:; Sounds when the parking brake is; GAUGES; Indicates the; If it enters the red section,
Parking brake on warning chime: Sounds when the parking brake is set, the engine is running and the vehicle is driven more than 3 mph(5 km/h). GAUGES Speedometer: Indicates the current vehicle speed. Engine coolant temperaturegauge: Indicates engine coolant temperature. At normal operatingtemperatur...
Page 20 - Battery voltage gauge:
WARNING: Never remove the coolant reservoir cap while the engine is running or hot. Odometer: Registers the total miles (kilometers) of the vehicle. Refer to Message center in this chapter on how to switch thedisplay from metric to English. Trip odometer: Registers the miles (kilometers) of individu...
Page 22 - Setup menu (vehicle customization and vehicle system check); HOLD RESET FOR SETUP MENU
XX.X MPG (L/100km) Average fuel economy displays your average fuel economy in miles/gallonor liters/100 km. If you calculate your average fuel economy by dividing distance traveledby gallons of fuel used (liters of fuel used by 100 kilometers traveled),your figure may be different than displayed for...
Page 26 - HOLD RESET FOR SYSTEM CHECK; XX MILES TO E FUEL LEVEL XXX
HOLD RESET FOR SYSTEM CHECK Press and hold the SELECT/RESET stem to select system check whenHOLD RESET FOR SYSTEM CHECK is displayed in the message center.For each of the monitored systems, the message center will indicateeither an ok message or a warning message for two seconds. Pressing theSELECT/...
Page 28 - TIRE PRESSURE MONITOR FAULT (if equipped); Understanding Your Tire Pressure Monitoring System; ENGINE OIL CHANGE SOON
TIRE PRESSURE MONITOR FAULT (if equipped) — Displayed when the Tire Pressure Monitoring System is malfunctioning. If thewarning stays on or continues to come on, have the system inspected byyour authorized dealer. TIRE PRESSURE SENSOR FAULT (if equipped) — Displayed when a tire pressure sensor is ma...
Page 29 - AUDIO SYSTEMS; Entertainment Systems
AUDIO SYSTEMS AM/FM stereo system (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility ...
Page 35 - Auxiliary input jack
TRACK/FOLDER MODE: Available only on MP3 discs in CD mode. In track mode, press SEEK, SEEK to scroll through all tracks on the disc. In folder mode, press SEEK, SEEK to scroll through tracks within the selected folder. Press FOLDER, FOLDER to access the previous/next folder (if available). COMPRESS ...
Page 36 - OK; current; FOLDER
6. / OK (Play/Pause): This control is operational in CD/MP3 mode. Whena CD/MP3 is playing, press to pause or play the current CD/MP3. TheCD/MP3 status will display in the radio display. OK: Use in various menu selections. 7. SHUFFLE: Press SHUFFLE to engage shuffle mode. SHUFFLE ONwill appear in the...
Page 39 - Any portable music player designed to be used with headphones; To play your portable music player using the auxiliary input jack:; Begin with the vehicle parked and the radio turned off.
Required equipment: 1. Any portable music player designed to be used with headphones 2. An audio extension cable with stereo male 1/8 in. (3.5 mm)connectors at each end To play your portable music player using the auxiliary input jack: 1. Begin with the vehicle parked and the radio turned off. 2. En...
Page 41 - There are three factors that can affect radio reception:
GENERAL AUDIO INFORMATION Radio frequencies: AM and FM frequencies are established by the Federal CommunicationsCommission (FCC) and the Canadian Radio and TelecommunicationsCommission (CRTC). Those frequencies are: AM: 530, 540–1700, 1710 kHz FM: 87.7, 87.9–107.7, 107.9 MHz Radio reception factors:...
Page 42 - Audio system warranty and service; MP3 track and folder structure; Sample MP3 structure
CD units are designed to play commercially pressed 4.75 in(12 cm) audio compact discs only. Due to technicalincompatibility, certain recordable and re-recordable compactdiscs may not function correctly when used in Ford CD players. Do not use any irregular shapedCDs or discs with a scratchprotection...
Page 43 - SIRIUS; Satellite radio reception factors:; To receive the satellite signal, your
• MP3 folder mode represents a folder structure consisting of one levelof folders. The CD player numbers all MP3 tracks on the disc (notedby the .mp3 file extension) and all folders containing MP3 files, fromF001 (folder) T001 (track) to F253 T255. • Creating discs with only one level of folders wil...
Page 46 - Navigation System
Radio Display Condition Action Required NO TEXT Song title information not available. Song title information not available at this time on this channel. The system is working properly. NO TEXT Category information not available. Category information not available at this time on this channel. The sy...
Page 47 - Climate Controls
HEATER ONLY SYSTEM(IF EQUIPPED) 1. Fan speed adjustment: Controls the volume of air circulated in thevehicle. 2. Temperature selection: Controls the temperature of theairflow in the vehicle. 3. Air flow selections: Controls the direction of the airflow in the vehicle. See the following for a brief d...
Page 50 - Lights
HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, licenseplate lamps and tail lamps. Turns the headlamps on. Daytime running lamps (DRL) (if equipped) Turns the headlamps on with a reduced output. To activate: • the ignition must be in the on position and • th...
Page 51 - PANEL DIMMER CONTROL; If the battery is disconnected,
Flash-to-pass Pull toward you slightly to activateand release to deactivate. PANEL DIMMER CONTROL Use to adjust the brightness of theinstrument panel and all applicableilluminated switches in the vehicleduring headlamp and park lampoperation. Move the control to the full uprightposition, past detent...
Page 52 - To adjust the headlamps:
To adjust the headlamps: 1. Park your vehicle on a level surface about 25 feet (7.6 meters) awayfrom a vertical plain surface (3). Check your headlamp alignment atnight or in a dark area so that you can see the headlamp beam pattern. • (1) 8 feet (2.4 meters) • (2) Center height of lamp toground • (...
Page 53 - VERTICAL AIM ADJUSTMENT (AERODYNAMIC HEADLAMPS)
7. On the wall or screen, locate the high intensity area of the beampattern. The left edge of the high intensity area should be even with thevertical line corresponding to the headlamp under adjustment. If the leftedge of the high intensity area is not even with the vertical line, followthe next ste...
Page 54 - Close the hood and turn off the lamps.; TURN SIGNAL CONTROL; position
5. Locate the vertical adjuster onthe back of each headlamp, then usea long Phillips #2 screwdriver toturn the adjuster eithercounterclockwise (to adjust down)or clockwise (to adjust up) aligningthe upper edge of the light patternup to the horizontal line. 6. Repeat step 3–5 for the otherheadlamp. 7...
Page 55 - Cargo lamps; BULB REPLACEMENT; Examples of acceptable condensation are:
Cargo lamps The dome portion of the cargolamp, the center light, can be turnedon when the headlamp control isrotated fully counterclockwise orwhen any door is opened. With the ignition key in the accessory or on position, the rear lamp canbe turned on or off by sliding the control. Front and rear co...
Page 57 - Replacing exterior bulbs; Check the operation of all bulbs frequently.
Replacing exterior bulbs Check the operation of all bulbs frequently. Replacing headlamp bulbs (aerodynamic) 1. Make sure the headlamp switch is in the off position, then open thehood. 2. Remove the three screws fromthe headlamp assembly and pull theassembly straight out. 3. Disconnect the electrica...
Page 58 - Aerodynamic; Rotate the bulb socket counterclockwise and remove.
2. Remove the four screws from theheadlamp assembly and carefullyremove the lamp/bezel. 3. Remove the four screws and theretaining ring. 4. Disconnect the electricalconnector from the lamp andremove the lamp. To install the new lamp, follow theremoval procedures in reverse order. Replacing front par...
Page 62 - Courtesy wipe feature:; One extra wipe will occur a few seconds after; Driver Controls
MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you toincrease the speed of the wipers;rotate towards you to decrease thespeed of the wipers. Windshield washer: Press the end of the stalk: • briefly: causes a single swipe ofthe wipers without washer fluid. • a quick pr...
Page 63 - TILT STEERING WHEEL; To adjust the steering wheel:
TILT STEERING WHEEL To adjust the steering wheel: 1. Pull and hold the steering wheelrelease control toward you. 2. Move the steering wheel up ordown until you find the desiredlocation. 3. Release the steering wheelrelease control. This will lock thesteering wheel in position. WARNING: Never adjust ...
Page 64 - Accessory delay
working, a fuse may have blown. Refer to Fuses and relays in the Roadside Emergencies chapter for information on checking and replacing fuses.To have full capacity usage of your power point, the engine is required tobe running to avoid unintentional discharge of the battery. To preventthe battery fr...
Page 65 - Rearview camera system; EXTERIOR MIRRORS
INTERIOR MIRROR The interior rear view mirror has two pivot points on the support armwhich lets you adjust the mirror up or down and from side to side. WARNING: Do not adjust the mirror while the vehicle is in motion. Automatic dimming interior rear view mirror (if equipped) The interior rear view m...
Page 66 - Do not apply any force on the
To adjust your mirrors: 1. Rotate the control clockwise toadjust the right mirror and rotatethe control counterclockwise toadjust the left mirror. 2. Move the control in the directionyou wish to tilt the mirror. 3. Return to the center position to lock mirrors in place. Spotter mirror (if equipped) ...
Page 67 - Using speed control
Fold-away mirrors The mirrors can be manually folded forward or backwards for narrowspaces like driving through an automatic car wash or backing out of agarage with the trailer tow mirror. The telescoping feature (ifequipped) allows the mirror toextend approximately 3.15 inches(80 mm). This feature ...
Page 69 - Navigation system/SYNC
Reducing speed while using speed control To reduce the set speed: • Press and hold COAST until you get to the desired speed, thenrelease. You can also use COAST to operate the tap-down function.Press and release COAST to decrease the vehicle set speed in 1 mph(1.6 km/h) increments. • Press the brake...
Page 70 - Switch
UPFITTER CONTROLS (IF EQUIPPED) Your vehicle may be equipped withthe Upfitter option package whichwill provide four switches, mountedin the center of the instrumentpanel, labeled AUX 1, AUX 2, AUX 3and AUX 4. These switches will onlyoperate while the ignition is in theon position, whether the engine...
Page 71 - POSITIVE RETENTION FLOOR MAT (IF EQUIPPED); Do not install additional floor mats on top of the
POSITIVE RETENTION FLOOR MAT (IF EQUIPPED) WARNING: Do not install additional floor mats on top of the factory installed floor mats as they may interfere with the accelerator or the brake pedals. Position the floor mat so that theeyelet is over the pointed end of theretention post and rotate forward...
Page 72 - Locks and Security
KEYS The key operates all locks on your vehicle. You should always carry asecond key with you in a safe place in case you require it in anemergency. If your vehicle is equipped with the SecuriLock 威 Passive Anti-theft system, your keys are electronically coded to your vehicle; using anon-coded key w...
Page 74 - Autounlock feature; Deactivating/activating autounlock feature
Autounlock feature After the autolock feature has locked the doors, the autounlock featurewill unlock all the doors when: • the vehicle has then come to a stop and the ignition is turned off or toaccessory; and • the driver door is opened within 10 minutes of the ignition beingturned off or to acces...
Page 78 - Two step door unlocking; One step door unlocking
The remote entry system allows youto lock or unlock all vehicle doorswithout a key. Note: The lock and unlock features work when the ignition is in anyposition. The panic feature is activewhen the ignition is in either theaccessory, off or on positions. If there are problems with theremote entry sys...
Page 80 - How to reprogram your remote entry transmitters; all remote entry transmitters
2. Do not wipe off any grease on thebattery terminals on the backsurface of the circuit board. 3. Remove the old battery. Note: Please refer to local regulations when disposing oftransmitter batteries. 4. Insert the new battery. Refer tothe diagram inside the remote entrytransmitter for the correcto...
Page 81 - Programming spare keys
3. Cycle eight times rapidly (within 10 seconds) between the 3 (off)position and 4 (on). Note: The eighth turn must end in the 4 (on) position. 4. The doors will lock, then unlock, to confirm that the programmingmode has been activated. 5. Within 20 seconds press any button on the remote entry trans...
Page 83 - A maximum of eight keys can be coded to your vehicle.
Replacement keys If your keys are lost or stolen and you don’t have an extra coded key,you will need to have your vehicle towed to an authorized dealer. Thekey codes need to be erased from your vehicle and new coded keys willneed to be programmed. Replacing coded keys can be very costly. Store an ex...
Page 84 - Your new unprogrammed key is now programmed.
6. Turn the ignition to the 2 (lock) position, and remove the second keyfrom the ignition. 7. After three seconds but within 20 seconds of removing the previouslyprogrammed coded key, insert the unprogrammed key (new/valet key)into the ignition. 8. Turn the ignition from the 2 (lock) position to the...
Page 85 - Seating and Safety Restraints
FRONT SEATING WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Befo...
Page 86 - Adjusting the front manual seat (if equipped)
Adjusting the front manual seat (if equipped) WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. Lift handle to move seat forward orbackward. Pull lever up to adjust ...
Page 87 - The control is located on the outboard side of the seat cushion.
Using the manual lumbar support (if equipped) The lumbar support control islocated on the inboard side of thedriver’s seat. Turn the lumbar support controlclockwise to increase firmness. Turn the lumbar support controlcounterclockwise to increasesoftness. Adjusting the front power seat (if equipped)...
Page 90 - Pull the seat latch handle downward to lock the seat in position.; Rear bench seat
1. Position the seat to the floormount. 2. Pull the seat latch handle downward to lock the seat in position. 3. Make sure the safety belt is not twisted, then insert the safety belttongue into detachable anchor until you hear a “click” and feel the latchengage. Rear bench seat To remove the seats: 1...
Page 91 - The end of the shoulder belt; must
2. Find the clips attached near theends of the lap/shoulder belts. 3. Clip the end of the belt to thestationary portion of the shoulderbelt coming out of the trim panel. The end of the shoulder belt must be clipped in order to keep it fromstriking anything during vehicleoperation. Seating and Safety...
Page 93 - SAFETY RESTRAINTS
4. Engage the front LH/RH hooks to the LH/RH front striker pins. 5. After the front LH/RH hooks are engaged to the LH/RH front strikerpins, pull LH/RH seat latch release straps to allow engagement of thelatch to the striker pins. Refer to the illustration in To remove the rear seats above. 6. Pull/p...
Page 94 - Combination lap and shoulder belts
WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do notallow people to ride in any area of your vehicle that is not equippedwith seats and safety belts. Be sure ...
Page 96 - When to use the automatic locking mode; any time; a child safety seat, except a
Pregnant women should alwayswear their safety belt. The lap beltportion of a combination lap andshoulder belt should be positionedlow across the hips below the bellyand worn as tight as comfort willallow. The shoulder belt should bepositioned to cross the middle ofthe shoulder and the center of thec...
Page 97 - How to use the automatic locking mode; How to disengage the automatic locking mode; After any vehicle collision, the safety belt system at
How to use the automatic locking mode • Buckle the combination lap andshoulder belt. • Grasp the shoulder portion andpull downward until the entirebelt is pulled out. • Allow the belt to retract. As the belt retracts, you will hear a clickingsound. This indicates the safety belt is now in the automa...
Page 98 - Safety belt pretensioner; The driver and front passenger safety belt system; Front safety belt height adjustment; Position the safety belt height adjusters so that the
WARNING: BELT AND RETRACTOR ASSEMBLY MUST BE REPLACED if the safety belt assembly “automatic locking retractor” feature or any other safety belt function is not operatingproperly when checked by an authorized dealer. Failure to replace thebelt and retractor assembly could increase the risk of injury...
Page 99 - feature is a supplemental warning to the safety belt
Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and achime sounds to remind the occupants to fasten their safety belts. Conditions of operation If... Then... The driver’s safety belt is notbuckled before the ignitionswitch is turned t...
Page 100 - in 4 of us will be
If... Then... The driver’s safety belt is notbuckled approximately5 seconds after the safety beltwarning light has turned off... The Belt-Minder 威 feature is activated - the safety belt warning lightilluminates and the warning chimesounds for 6 seconds every30 seconds, repeating forapproximately 5 m...
Page 102 - feature
Deactivating/activating the Belt-Minder 姞 feature Read Steps 1 - 5 thoroughly before proceeding with thedeactivation/activation programming procedure. The Belt-Minder 威 feature can be deactivated/activated by performing the following procedure: Before following the procedure, make sure that: • the p...
Page 103 - Safety belt extension assembly; Do not use extensions to change the fit of the; AIRBAG SUPPLEMENTAL RESTRAINT SYSTEM (SRS)
• This will enable the Belt-Minder 威 feature for that seating position if it is currently disabled. As confirmation, the safety belt warning light willflash four times per second for three seconds, followed by threeseconds with the light off, then followed by the safety belt warninglight flashing fo...
Page 104 - Important SRS precautions
Important SRS precautions The SRS is designed to work withthe safety belt to help protect thedriver and right front passengerfrom certain upper body injuries.Airbags DO NOT inflate slowly;there is a risk of injury from adeploying airbag. WARNING: All occupants of the vehicle, including the driver, s...
Page 106 - How does the airbag supplemental restraint system work?; one or more impact and safing sensors
How does the airbag supplemental restraint system work? The airbag SRS is designed toactivate when the vehicle sustains alongitudinal deceleration sufficientto cause the airbag sensors to closean electrical circuit that initiatesairbag inflation. The fact that theairbags did not inflate in a collisi...
Page 107 - Warning lights and; SOS Post-Crash Alert SystemTM
• safety belt pretensioners • a readiness light and tone • a diagnostic module • and the electrical wiring which connects the components The diagnostic module monitors its own internal circuits and thesupplemental airbag electrical system wiring (including the impactsensors), the system wiring, the ...
Page 108 - Note; in the
The system can be turned off when any one of the following actions aretaken by the driver or any other person: • pressing the hazard control button, • or pressing the panic button on the remote entry transmitter. The feature will continue to operate until the vehicle runs out of power. Disposal of a...
Page 110 - not
WARNING: If the OFF light is illuminated when the passenger airbag switch is in the ON position and the ignition switch is in ON, have the passenger airbag switch serviced at an authorized dealerimmediately. The passenger side airbag should always be ON (the airbag OFF lightshould not be illuminated...
Page 111 - NHTSA deactivation criteria (excluding Canada)
Read all airbag warning labels in the vehicle as well as the otherimportant airbag instructions and warnings in this Owner’s Guide. NHTSA deactivation criteria (excluding Canada) 1. Infant. An infant (less than 1 year old) must ride in the front seat because: • the vehicle has no rear seat; • the ve...
Page 112 - Transport Canada deactivation criteria (Canada Only); Child age 12 or under:
Transport Canada deactivation criteria (Canada Only) 1. Infant: An infant (less than 1 year old) must ride in the front seat because: • my vehicle has no rear seat; • the rear seat in my vehicle cannot accommodate a rear-facing infantseat; or • the infant has a medical condition which, according to ...
Page 113 - SAFETY RESTRAINTS FOR CHILDREN; Airbag supplemental restraint system; Important child restraint precautions; Always make sure your child is secured properly in
SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safetyrestraints for children. Also see Airbag supplemental restraint system (SRS) in this chapter for special instructions about using airbags. Important child restraint precautions WARNING: Always make ...
Page 114 - Recommendations for Safety Restraints for Children
Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommendedrestraint type Infants ortoddlers Children weighing 40 lb (18 kg) or less(generally age four or younger) Use a child safetyseat (sometimescalled an infantcarrier,convertible seat,or toddler seat). Smallc...
Page 115 - Airbags can kill or injure a child in a child seat.
• When possible, always properly restrain children twelve (12) years ofage and under in a rear seating position of your vehicle. Accidentstatistics suggest that children are safer when properly restrained inthe rear seating positions than in a front seating position. Recommendations for attaching ch...
Page 116 - Transporting children
WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size,height, weight, or age. Follow the child restraint manufacturer’sinstructions and warnings provided for install...
Page 117 - or on the internet; SAFETY SEATS FOR CHILDREN; When installing a child safety seat:
training to ensure that all children ages 0 to 16 are properly restrained inthe correct restraint system. Ford recommends checking with a NHTSACertified Child Passenger Safety Technician (CPST) and yourpediatrician to make sure your seat is appropriate for your child andproperly installed in the veh...
Page 125 - Attaching child safety seats with tether straps; When using forward-facing child safety seats in
Attaching child safety seats with tether straps WARNING: When using forward-facing child safety seats in vehicles with only two seating positions or the forward-facing child safety seat cannot be placed in the rear of the vehicle, move thepassenger seat as far back from the instrument panel as possi...
Page 126 - Front passenger seating position
Perform the following steps to install a child safety seat with tetheranchors: Front passenger seating position The tether can be attached directlyto the rear of the front seat. 1. Adjust the front right-handpassenger seat full forward. Seating and Safety Restraints 126 2011 Econoline (eco) Owners G...
Page 130 - Child booster seats
2. Route the child safety tetherstrap over the back of the benchseat. 3. For any three passenger bench,clip the center tether strap hook tothe tether bracket mounted underrear rail of seat cushion frame. Foreither the three or four passengerbench, clip the outboard tetherstrap hooks to the tether br...
Page 133 - The importance of shoulder belts
Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, and lets you adjust the shoulder belt to cross the chest andrest snugly near the center of the shoulder. The drawings below comparethe ideal fit (cente...
Page 134 - Child restraint and safety belt maintenance; Interior
Follow all instructions provided by the manufacturer of the booster seat. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a collis...
Page 135 - NOTICE TO UTILITY VEHICLE AND TRUCK OWNERS; Tires, Wheels and Loading
NOTICE TO UTILITY VEHICLE AND TRUCK OWNERS Utility vehicles and trucks handledifferently than passenger cars inthe various driving conditions thatare encountered on streets,highways and off-road. Utilityvehicles and trucks are not designedfor cornering at speeds as high aspassenger cars any more tha...
Page 137 - ) times as well on the government course as a tire; Traction AA A B C
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewallbetween tread shoulder andmaximum section width. Forexample: • Treadwear 200 Traction AA Temperature A These Tire Quality G...
Page 140 - Maximum Permissible Inflation Pressure; is the tire manufacturer’s
Always inflate your tires to the Ford recommended inflation pressureeven if it is less than the maximum inflation pressure information foundon the tire. The Ford recommended tire inflation pressure is found onthe Safety Compliance Certification Label or Tire Label which is locatedon the B-Pillar or ...
Page 142 - Tire inflation information; An inflated tire and rim can be very dangerous if
Tire inflation information All tires with Steel Carcass Plies (if equipped): This type of tire utilizes steel cords in the sidewalls. As such, theycannot be treated like normal light truck tires. Tire service, includingadjusting tire pressure, must be performed by personnel trained,supervised and eq...
Page 143 - Stay out of the trajectory (1) as indicated in the; TIRE CARE
WARNING: Stay out of the trajectory (1) as indicated in the illustration. TIRE CARE Inspecting your tires and wheel valve stems Periodically inspect the tire treads for uneven or excessive wear andremove objects such as stones, nails or glass that may be wedged in thetread grooves. Check the tire an...
Page 144 - Tires degrade over time depending on many factors such as
Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them if one or more of the following conditions exist: Tire wear When the tread is worn down to1/16th of an inch (2 mm), tires mustbe replaced to help pre...
Page 145 - Tire replacement requirements; Only use replacement tires and wheels that are the
U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identific...
Page 146 - Safety practices
WARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautionslisted below. If the beads do not seat at the maximum pressureindicated, re-lubricate and try again.When inflating the ...
Page 147 - Do not run over curbs or hit the tire against a curb when parking; do; rapidly spin the tires spinning the tires can tear the tire and; Tire and wheel alignment; Scheduled Maintenance Guide
• Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to fiveseconds. WARNING: Do not spin th...
Page 149 - INFORMATION CONTAINED ON THE TIRE SIDEWALL
• DRW – Six tire rotation If your vehicle is equipped with dualrear wheels it is recommended thatthe front and rear tires (in pairs) berotated only side to side. We do notrecommend splitting up the dualrear wheels. Rotate them side toside as a set/pair. After tire rotation,inflation pressures must b...
Page 150 - Information on “P” type tires
Information on “P” type tires P215/65R15 95H is an example of atire size, load index and speedrating. The definitions of theseitems are listed below. (Note thatthe tire size, load index and speedrating for your vehicle may bedifferent from this example.) 1. P: Indicates a tire, designated by the Tir...
Page 152 - Treadwear, Traction and Temperature Grades; The treadwear grade is a comparative rating based on the; Maximum Permissible Inflation Pressure:; Indicates the tire
12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on aspecified government test course. For example, a tire graded 150would wear one and one-half (1 1 ⁄ 2 ) times as well ...
Page 153 - Load Range/Load Inflation
Additional information contained on the tire sidewall for “LT” typetires “LT” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below. Note: Tire Quality Grades do not apply to this type of tire. 1. LT: Indicates a tire, designated by the Tire a...
Page 154 - Vehicle loading — with and without a trailer
Information on “T” type tires “T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below: T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Grades donot apply ...
Page 156 - Changing tires with TPMS; It is; Understanding your tire pressure monitoring system (TPMS); When your temporary spare tire is installed
The tire pressure monitoring system complies with part 15 of the FCCrules and with RSS-210 of Industry Canada. Operation is subject to thefollowing two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,including interference that...
Page 158 - Customer action required; Inflating your tires
Low tirepressurewarning light Possiblecause Customer action required Solid warning light Tire(s) under-inflated 1. Check your tire pressure toensure tires are properly inflated;refer to Inflating your tires in this chapter.2. After inflating your tires to themanufacturer’s recommendedinflation press...
Page 159 - When
Low tirepressurewarning light Possiblecause Customer action required Flashing warninglight Spare tire inuse Your temporary spare tire is inuse. Repair the damaged roadwheel and re-mount it on thevehicle to restore systemfunctionality. For a description ofhow the system functions underthese condition...
Page 160 - TPMS reset procedure; To determine the required pressure(s) for your
under-inflated, carefully drive the vehicle to the nearest location whereair can be added to the tires. Inflate all the tires to the recommendedinflation pressure. TPMS reset procedure The TPMS reset procedure needs to be performed after each tirerotation on vehicles that require different recommend...
Page 162 - TRAINING COMPLETE; Vehicle loading - with and; SNOW TIRES AND CHAINS
8. Remove the valve cap from the valve stem on the right rear tire.Decrease the air pressure until the horn sounds. 9. Remove the valve cap from the valve stem on the left rear tire.Decrease the air pressure until the horn sounds. Training is complete after the horn sounds for the last tire trained(...
Page 163 - – is the weight of the vehicle including a full tank of; Vehicle Curb Weight; – is the weight of your new vehicle when you
• Install chains securely, verifying that the chains do not touch anywiring, brake lines or fuel lines. • Drive cautiously. If you hear the chains rub or bang against yourvehicle, stop and retighten the chains. If this does not work, removethe chains to prevent damage to your vehicle. • Remove the t...
Page 164 - Payload; – is the combined weight of cargo and passengers that the; “THE COMBINED WEIGHT OF OCCUPANTS AND; for
Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be foundon the Tire Label on the B-Pillar or the edge of the driver’s door(vehicles exported outside the US and Canada may not have a TireLabel). Look for “THE COMBINED WEI...
Page 165 - Cargo Weight; – includes all weight added to the Base Curb Weight,
Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue loador king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehi...
Page 166 - These; The GVWR is shown on the Safety
GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Labellocated on the B-Pillar or the edge of the driver’s door. The totalload on each axle must never exceed its GAWR....
Page 167 - Exceeding the Safety Compliance Certification Label
• Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structuraldamage, serious damage to the vehicle, loss of control and personalinjury. Tires, Wheels and Lo...
Page 168 - RV and Trailer Towing Guide
GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo andpassengers – that the vehicle can handle without r...
Page 169 - Steps for determining the correct load limit:
WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargoshould never exceed XXX kg or XXX lb.” on your vehicle’s plac...
Page 170 - TRAILER TOWING
x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enoughcargo capacity to carry that much weight. In metric units, thecalculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -540 = -103 kg. You will need to reduce the load weight by at least240 lb. (104 kg). If you remove 3-10...
Page 174 - Preparing to tow; Do not connect a trailer’s hydraulic brake system
WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in engine damage, transmission damage, structural damage, lossof vehicle control, vehicle rollover and personal injury. Preparing to tow Use the proper equipment for towing ...
Page 176 - Procedure for adjusting GAIN; Procedure for adjusting GAIN:
• TBC GAIN = XX.X OUTPUT = ////// : When the vehicle’s brake pedal is pushed, or when the manual control is activated, bar indicators willilluminate in the instrument cluster message center to indicate theamount of power going to the trailer brakes relative to the brake pedalor manual control input....
Page 177 - Short circuit on the electric brake output wire
2. Hook up the trailer and make the electrical connections according tothe trailer manufacturer’s instructions. 3. When a trailer with electric brakes is plugged in, the TRAILER CONNECTED message will display in the instrument cluster message center. 4. Use the GAIN adjustment (+/-) buttons to incre...
Page 178 - When towing a trailer:
Points to Remember: • Remember to adjust gain setting before using the TBC for the firsttime. • Readjust GAIN setting on the TBC (according to procedure above)whenever road, weather and trailer or vehicle loading conditionschange from those that existed when the gain was initially set. • The sliding...
Page 179 - Do not apply your brakes continuously, as they; Servicing after towing; Trailer towing tips; Maintenance and Specifications; Launching or retrieving a boat
• Consider turning overdrive off (4–speed transmissions) or using thetow/haul feature (5–speed transmissions) to eliminate excessiveshifting and assist in transmission cooling. For additional information,refer to Automatic transmission operation in the Driving chapter. • Allow more distance for stop...
Page 180 - RECREATIONAL TOWING; In case of a roadside emergency with a disabled vehicle, see
When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise above the bottom edge ofthe rear bumper. • Do not allow waves to break higher than 6 in (15 cm) above thebottom edge of the rear bumper. Exceeding these limits may allow water to enter vehicle ...
Page 181 - Driving
STARTING Positions of the ignition 1. Accessory — allows the electricalaccessories such as the radio tooperate while the engine is notrunning. 2. Lock — locks the automatictransmission gearshift lever andallows key removal. 3. Off — shuts off the engine and allaccessories without locking thesteering...
Page 183 - Cold weather starting (flexible fuel vehicles only)
• Turn the key to 4 (on) withoutturning the key to 5 (start). Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights. Starting the engine 1. Turn the key to 4 (on) withoutturning the key to 5 (sta...
Page 184 - Guarding against exhaust fumes
You may experience a decrease in peak performance when the engine iscold when operating on E 85 ethanol. Do not crank the engine for more than 10 seconds at a time as starterdamage may occur. If the engine fails to start, turn the key to off andwait 30 seconds before trying again. Do not use startin...
Page 185 - Cold weather starting
See Cold weather starting earlier in this chapter for more information on starting with ethanol. WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. WARNING: To reduce the risk of electrical shock, do not use your heater with ungrounded ele...
Page 186 - Refer to
• Be sure that the engine block heater, heater cord and extension cordare solidly connected. A poor connection can cause the cord tobecome very hot and may result in an electrical shock or fire. Be sureto check for heat anywhere in the electrical hookup once the systemhas been operating for approxim...
Page 187 - Parking brake; Always set the
Using ABS When hard braking is required, apply continuous force on the brakepedal. Do not pump the brake pedal since this will reduce theeffectiveness of the ABS and will increase your vehicle’s stoppingdistance. The ABS will be activated immediately, allowing you to retainsteering control during ha...
Page 192 - Roll Stability ControlTM (RSC
Certain adverse driving maneuvers may activate the ESC system, whichinclude but are not limited to: • Taking a turn too fast • Maneuvering quickly to avoid an accident, pedestrian or obstacle • Driving over a patch of ice or other slippery surfaces • Changing lanes on a snow-rutted road • Entering a...
Page 193 - STEERING
20 mph (32 km/h) will turn off the stability control light and TCS OFFlight. The switch will not allow partial AdvanceTrac 威 with RSC 威 system disabling above 20 mph (32 km/h). In R (Reverse), ABS and the engine traction control and brake tractioncontrol features will continue to function; however, ...
Page 194 - PREPARING TO DRIVE
• Heavy or uneven steering efforts may be caused by low power steeringpump fluid level. Check for low power steering pump fluid level beforeseeking service by your authorized dealer. • Do not fill the power steering pump reservoir above the FULL COLDrange on the dipstick, as this may result in leaks...
Page 195 - designed for; Vehicle stability and handling
WARNING: Vehicles with a higher center of gravity such as utility vehicles and trucks handle differently than vehicles with a lower center of gravity. Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low-slungsports cars are designed to per...
Page 196 - designed for cornering at speeds as high as passenger; BRAKE-SHIFT INTERLOCK; Fuses and relays
Emergency maneuvers • In an unavoidable emergency situation where a sudden sharp turnmust be made, remember to avoid “over-driving” your vehicle, i.e.,turn the steering wheel only as rapidly and as far as required to avoidthe emergency. Excessive steering will result in less vehicle control,not more...
Page 198 - AUTOMATIC TRANSMISSION OPERATION; To put your vehicle in gear:
AUTOMATIC TRANSMISSION OPERATION Understanding the gearshift positions of the 4–speed automatictransmission Your vehicle has been designed to improve fuel economy by reducingfuel usage during coasting or deceleration. When you take your foot offthe accelerator pedal and the vehicle begins to slow do...
Page 200 - Forced downshifts
2 (Second) This position allows for second gear only. • Provides engine braking. • Use to start-up on slippery roads. • To return to (Overdrive), move the gearshift lever into the (Overdrive) position. • Selecting 2 (Second) at higher speeds will cause the transmission todownshift to second gear at ...
Page 206 - Always use caution while backing.; Image delay if displayed through the rearview mirror:
REARVIEW CAMERA SYSTEM (IF EQUIPPED) The rearview camera system locatedon the back door provides a videoimage, which appears in therearview mirror or navigation screen(if equipped), of the area behind thevehicle. It adds assistance to thedriver while reversing or reverseparking the vehicle. To use t...
Page 207 - Night time and dark area use
Note: The default setting for the rear camera delay is off. Press the “Settings” button found on the navigation screen (if equipped) to set therear camera delay feature to on or off. When towing, the camera system will only see what is being towedbehind the vehicle; this might not provide adequate c...
Page 208 - Servicing; Exterior mirrors; Driving with blind spot mirrors; Objects in the blind spot mirror are closer than they
Servicing • If the image comes on while the vehicle is not in R (Reverse), havethe system inspected by your authorized dealer. • If the image is not clear, then check if there is anything covering thelens such as dirt, mud, ice, snow, etc. If the image is still not clearafter cleaning, have your sys...
Page 209 - VEHICLE USED AS A STATIONARY POWER SOURCE; Ford Truck Body Builders Layout Book,; DRIVING THROUGH WATER; Wet brakes do not stop the vehicle as quickly as dry brakes.
VEHICLE USED AS A STATIONARY POWER SOURCE Auxiliary equipment called power take-off or PTO, is often added to theengine or transmission to operate utility equipment. Examples include awheel-lift for tow trucks, cranes, tools for construction or tire service andpumping fluids. PTO applications draw a...
Page 210 - 4–hours, seven days a week; Roadside Emergencies
ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. The serviceis available: • 24–hours, seven days a week • for the...
Page 211 - Using roadside assistance; Warranty Guide
Canadian customers refer to your Customer Information Guidefor information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits In Canada, for uninterrupted Roadside Assistance coverage, you maypurchase exten...
Page 212 - HAZARD FLASHER CONTROL; With extended use, the flasher may run down your battery.
HAZARD FLASHER CONTROL The hazard flasher is located on thesteering column, just behind thesteering wheel. The hazard flasherswill operate when the ignition is inany position or if the key is not inthe ignition. Press the flasher control and allfront and rear direction signals willflash. Press the f...
Page 214 - Standard fuse amperage rating and color
FUSES AND RELAYS Fuses If electrical components in thevehicle are not working, a fuse mayhave blown. Blown fuses areidentified by a broken wire withinthe fuse. Check the appropriatefuses before replacing any electricalcomponents. Note: Always replace a fuse with one that has the specified amperage r...
Page 215 - Passenger compartment fuse panel; Always disconnect the battery before servicing high
Passenger compartment fuse panel The fuse panel is located to the left of the brake pedal and mountedonto the lower left cowl panel. Remove the fuse panel cover to accessthe fuses. WARNING: Always disconnect the battery before servicing high current fuses. If your vehicle is equipped with an auxilia...
Page 218 - Power distribution box; Battery; Location
Power distribution box The power distribution box is located in the engine compartment. Thepower distribution box contains high-current fuses that protect yourvehicle’s main electrical systems from overloads. WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To red...
Page 222 - CHANGING THE TIRES; Loading; Dissimilar spare tire/wheel information
CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily.Instead, gradually decrease your speed. Hold the steering wheel firmlyand slowly move to a safe place on the side of the road. Note: If your vehicle is equipped with the tire pressure monitoring system (TPMS), th...
Page 226 - Tire change procedure
Tire change procedure WARNING: To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions) the wheel that is diagonally opposite (other side andend of the vehicle) to the tire being changed. WARNING: If the vehicle slips off the j...
Page 229 - Wheel lug nut torque specifications
Front axle jacking points: Place the jack under the pin on the front surface of the front axle. Do not place the jack under oron the steering linkage. 3. Raise the jack until the wheel iscompletely off the ground. (Turnjack handle clockwise if your vehicleis equipped with a screw-type jackor pump th...
Page 231 - WHEEL LUG NUT TORQUE SPECIFICATIONS
5. Repeat this tightness check procedure when servicing the spare tirepressure (every six months, as per your scheduled maintenance information), or at any time that the spare tire is disturbed through service of other components. 6. If removed, install the spare tire lock (if equipped) into the bum...
Page 232 - JUMP STARTING
WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum orbrake disc that contacts the wheel. Ensure that any fasteners thatattach the rotor to the hub are secured so they do ...
Page 233 - touch. Set the parking brake on; Connecting the jumper cables; In the illustration, the vehicle on the bottom is used to designate
Preparing your vehicle When the battery is disconnected or a new battery is installed, theautomatic transmission must relearn its shift strategy. As a result, thetransmission may have firm and/or soft shifts. This operation isconsidered normal and will not affect function or durability of thetransmi...
Page 234 - Jump starting; Start the engine of the disabled vehicle.
1. Connect the positive (+) jumpercable to the positive (+) terminal ofthe discharged battery. 2. Connect the other end of thepositive (+) cable to the positive(+) terminal of the assisting battery. 3. Connect the negative (-) cable tothe negative (-) terminal of theassisting battery. 4. Make the fi...
Page 235 - Removing the jumper cables
Removing the jumper cables Remove the jumper cables in the reverse order that they wereconnected. Note: In the illustration, the vehicle on the bottom is used to designate the assisting (boosting) battery. 1. Remove the jumper cable fromthe ground metal surface. 2. Remove the jumper cable on thenega...
Page 236 - WRECKER TOWING
WRECKER TOWING If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, yourroadside assistance service provider. Ford recommends your vehicle be towed with a wheel lift or flatbed. Donot tow with a slingbelt. Ford Motor C...
Page 237 - Emergency towing; Brake-shift interlock
Emergency towing In case of a roadside emergency with a disabled vehicle (without accessto wheel dollies, car hauling trailer, or flatbed transport vehicle) yourvehicle (regardless of transmission powertrain configuration) can be flattowed (all wheels on the ground) under the following conditions: •...
Page 238 - Customer Assistance
GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizedFord, Lincoln, or Mercury dealer. While any authorized dealer handlingyour vehicle line will provide warranty service, we recommend youreturn to your selling authorized dealer who wants to ensure yourcon...
Page 239 - Service specials and promotions.; Telephone; Away from home–motorhome service
• Service specials and promotions. In Canada: Mailing Address (Ford vehicles) Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing Address (Lincoln vehicles) Lincoln CentreFord Motor Company...
Page 242 - Ford Motor Company reserves the right to change eligibility
scheduled so that you can present your case in an informal settingbefore an impartial person. The arbitrator will consider the testimonyprovided and make a decision after the hearing. Disputes submitted to the BBB AUTO LINE program are usually decidedwithin forty days after you file your claim with ...
Page 243 - GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
settlement have failed. This procedure is without cost to you and isdesigned to eliminate the need for lengthy and expensive legalproceedings. In the CAMVAP program, impartial third-party arbitrators conducthearings at mutually convenient times and places in an informalenvironment. These impartial a...
Page 244 - ORDERING ADDITIONAL OWNER’S LITERATURE
If your vehicle must be serviced while you are traveling or living inPuerto Rico, contact the nearest authorized dealer. If the authorizeddealer cannot help you, contact: Ford International Business Development Inc.Customer Assistance CenterP.O. Box 11957Caparra Heights StationSan Juan, Puerto Rico ...
Page 245 - Obtaining a French Owner’s Guide
(Items in this catalog may be purchased by credit card, check ormoney order.) Obtaining a French Owner’s Guide French Owner’s Guides can be obtained from your authorized dealer orby contacting Helm, Incorporated using the contact information listedpreviously in this section. REPORTING SAFETY DEFECTS...
Page 246 - WASHING THE EXTERIOR; available from your authorized dealer.; Exterior chrome; Use Motorcraft; Cleaning
WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft 威 Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washingor laundry liquid. These products can ...
Page 248 - ENGINE; Spray Motorcraft
ENGINE Engines are more efficient when they are clean because grease and dirtbuildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. Thehigh-pressure fluid could penetrate the sealed parts and causedamage. • Do not spray a hot engine with ...
Page 249 - WINDOWS AND WIPER BLADES; Ultra-Clear Spray Glass; INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should becleaned regularly. If the wipers do not wipe properly, substances on thevehicle’s glass or the wiper blades may be the cause. These may includehot wax treatments used by commercial car washes, water repellen...
Page 251 - For King Ranch; Clean spills and stains as quickly as possible.; LEATHER SEATS FOR THE KING RANCH; Clean spills as quickly as possible.
WARNING: Do not use cleaning solvents, bleach or dye on the vehicle’s seatbelts, as these actions may weaken the belt webbing. LEATHER SEATS(IF EQUIPPED, EXCEPT FOR THE KING RANCH 姞 EDITION) For King Ranch 威 leather seats, refer to a separate section in this chapter. • Clean spills and stains as qui...
Page 252 - Scratches; Conditioning; UNDERBODY
• Do not spill coffee, ketchup, mustard, orange juice or oil-basedproducts on the leather as they may permanently stain the leather. • Do not use household cleaning products, alcohol solutions, solvents orcleaners intended for rubber, vinyl or plastics. Scratches Natural Markings - Because the leath...
Page 253 - FORD AND LINCOLN MERCURY CAR CARE PRODUCTS
FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many qualityproducts available to clean your vehicle and protect its finishes. Thesequality products have been specifically engineered to fulfill yourautomotive needs; they are custom designed to complement...
Page 254 - SERVICE RECOMMENDATIONS; scheduled maintenance; PRECAUTIONS WHEN SERVICING YOUR VEHICLE
SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer canprovide the necessary parts and service. Check your Warranty Guide to find out wh...
Page 255 - OPENING THE HOOD; Lift the hood and secure it with the prop rod.
OPENING THE HOOD 1. Inside the vehicle, pull the hoodrelease handle located under thebottom left corner of the instrumentpanel. 2. Go to the front of the vehicle and push the auxiliary latch, located inthe center top of the grille, to the left to release the hood. 3. Lift the hood and secure it with...
Page 256 - IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 1. Battery 2. Windshield washer fluid reservoir 3. Engine oil filler cap 4. Automatic transmission fluid dipstick 5. Air filter assembly 6. Engine oil dipstick 7. Power steering fluid reservoir 8. Brake fluid reservoir 9. Engine coolant reservoir 10. ...
Page 257 - WINDSHIELD WASHER FLUID; Maintenance; CHANGING THE WIPER BLADES; Windows and wiper blades
WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if thelevel is low. In very cold weather, donot fill the reservoir completely. Only use a washer fluid that meetsFord specifications. Do not use anyspecial washer fluid such aswindshield water repellent type fluidor bug wash. They may causesque...
Page 258 - scheduled maintenance information; between the lower and upper holes or between
To prolong the life of the wiper blades, it is highly recommended toscrape off the ice on the windshield before turning on the wipers. Thelayer of ice has many sharp edges and can damage the micro edge of thewiper rubber element. ENGINE OIL Checking the engine oil Refer to the scheduled maintenance ...
Page 259 - Put the dipstick back in and ensure it is fully seated.; Adding engine oil; Checking the engine; Engine oil and filter recommendations; Use SAE 5W-20 engine oil; SAE 5W-20 oil provides optimum fuel economy and
7. Put the dipstick back in and ensure it is fully seated. Adding engine oil 1. Check the engine oil. For instructions, refer to Checking the engine oil in this chapter. 2. If the engine oil level is not within the normal range, add only certifiedengine oil of the recommended viscosity. Remove the e...
Page 260 - BATTERY
vehicle’s engine. Refer to Maintenance product specifications and capacities later in this chapter for more information. Do not use supplemental engine oil additives, cleaners or other enginetreatments. They are unnecessary and could lead to engine damage thatis not covered by Ford warranty. Change ...
Page 261 - Wash hands after handling; Automatic transmission operation
When the battery is disconnected or a new battery installed, thetransmission must learn its adaptive strategy. As a result of this, thetransmission may shift firmly. This operation is considered normal andwill fully update transmission operation to its optimum shift feel. Note: Electrical or electro...
Page 262 - Battery relearn; With the vehicle at a complete stop, set the parking brake.
Auxiliary battery (if equipped) Your vehicle may be equipped with a frame-mounted auxiliary batterylocated on the passenger side frame rail, behind the front passengerdoor. This auxiliary battery is connected to the auxiliary battery relay, soit is not used to start the vehicle. Battery relearn Beca...
Page 263 - scheduled maintenance information.; 0/50 mixture of coolant and water provides the following:; RETURN
• Always dispose of automotivebatteries in a responsible manner.Follow your local authorizedstandards for disposal. Call yourlocal authorized recycling centerto find out more about recyclingautomotive batteries. ENGINE COOLANT Checking engine coolant The concentration and level of engine coolant sho...
Page 264 - Adding engine coolant; until the appropriate fill level is obtained. If coolant is
When the engine is cold, check thelevel of the engine coolant in thereservoir. • The engine coolant should be at the FULL COLD level, or within theCOLD FILL or MIN / MAX range as listed on the engine coolantreservoir (depending upon application). • Refer to scheduled maintenance information for serv...
Page 265 - Maintenance product; Do not add extra inhibitors or additives to the coolant.
WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hotengine parts. WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the...
Page 266 - Recycled engine coolant; Used engine coolant should be disposed of in an appropriate; Coolant refill capacity; Maintenance product specifications and capacities
Add the proper mixture of coolant and water to the cooling system byfollowing these steps: 1. Before you begin, turn the engine off and let it cool. 2. When the engine is cool, wrap a thick cloth around the coolantpressure relief cap on the coolant reservoir (a translucent plastic bottle).Slowly tur...
Page 267 - Severe climates; If you drive in extremely hot climates:; NEVER decrease the coolant concentration below 40%.
Fill your engine coolant reservoir as outlined in Adding engine coolant in this section. Severe climates If you drive in extremely cold climates (less than –34°F [–36°C]): • It may be necessary to increase the coolant concentrationabove 50%. • NEVER increase the coolant concentration above 60%. • A ...
Page 272 - Refueling; Fuel filler cap
Refueling WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; • Do not smoke if you are near fuel or refueling your vehicle; ...
Page 274 - Choosing the right fuel; Use of any fuel other than those recommended may cause; Cleaner air; Choosing the right; Octane recommendations
Choosing the right fuel If your vehicle is a flexible fuel vehicle (FFV), use only UNLEADEDFUEL and FUEL ETHANOL (Ed75–Ed85). If your vehicle is not a flexible fuel vehicle (FFV), then only useUNLEADED fuel or UNLEADED fuel blended with a maximum of 10%ethanol. Do not use fuel ethanol (E85), diesel,...
Page 275 - Fuel quality; Unleaded gasoline engines; Running out of fuel
possible—at least half a tank. Do not add less than five gallons (18.9L)when refueling. You should drive the vehicle immediately after refuelingfor at least 5 miles (8 km) to allow the vehicle to adapt to the change inethanol concentration. If you exclusively use E85 fuel, it is recommended to fill ...
Page 276 - ESSENTIALS OF GOOD FUEL ECONOMY
If you have run out of fuel: • You may need to cycle the ignition from off to on several times afterrefueling to allow the fuel system to pump the fuel from the tank tothe engine. On restarting, cranking time will take a few seconds longerthan normal. • Normally, adding 1 gallon (3.8L) of fuel is en...
Page 277 - Calculating fuel economy; Habits
• Use the same filling rate setting (low — medium — high) each timethe tank is filled. • Allow no more than two automatic click-offs when filling. • Always use fuel with the recommended octane rating. • Use a known quality gasoline, preferably a national brand. • Have the vehicle loading and distrib...
Page 279 - EMISSION CONTROL SYSTEM
• Driving on flat terrain offers improved fuel economy as compared todriving on hilly terrain. • Transmissions give their best fuel economy when operated in the topcruise gear and with steady pressure on the gas pedal. • Close windows for high speed driving. EMISSION CONTROL SYSTEM Your vehicle is e...
Page 282 - POWER STEERING FLUID; Check the power steering fluid. Refer to
POWER STEERING FLUID Check the power steering fluid. Refer to scheduled maintenance information. 1. Start the engine and let it rununtil it reaches normal operatingtemperature. 2. While the engine idles, turn thesteering wheel left and right severaltimes. 3. Turn the engine off. 4. Check the fluid l...
Page 284 - Refer to your
TRANSMISSION FLUID Checking automatic transmission fluid (if equipped) Refer to your scheduled maintenance information for scheduled intervals for fluid checks and changes. Your transmission does notconsume fluid. However, the fluid level should be checked if thetransmission is not working properly,...
Page 289 - Automatic transmission fluid filter; AIR FILTER
Automatic transmission fluid filter The Torqshift 威 automatic transmission is equipped with aserviceable transmission fluid filterlocated inside the transmissionbottom pan. Refer to scheduled maintenance information for service intervals for automatic transmission fluid andtransmission filter. For t...
Page 290 - Changing the air filter element; Connect the fresh air inlet tube to the radiator support.; VEHICLE STORAGE
Changing the air filter element 1. Disconnect the fresh air inlet tubefrom the radiator support. 2. Open the clamp that secures thetwo halves of the air filter housingtogether. 3. Carefully separate the two halvesof the air filter housing. 4. Remove the air filter elementfrom the housing. 5. Install...
Page 292 - Removing vehicle from storage
Cooling system • Protect against freezing temperatures. • When removing vehicle from storage, check coolant fluid level.Confirm there are no cooling system leaks, and fluid is at therecommended level. Battery • Check and recharge as necessary. Keep connections clean. • If storing your vehicle for mo...
Page 293 - or
• If the battery was removed, clean the battery cable ends and inspect. If you have any concerns or issues, contact your authorized dealer. MOTORCRAFT PART NUMBERS Component 4.6L V8 engine 5.4L V8 engine 6.8L V10 engine Air filter element FA-1632 FA-1632 FA-1632 Battery- standard / (auxiliary) BXT-6...
Page 302 - IDENTIFYING YOUR VEHICLE
IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label (complete Ford builtvehicles) The National Highway Traffic Safety Administration Regulations requirethat a Safety Compliance Certification Label be affixed to a vehicle andprescribe where the Safety Compliance Certification Label may bel...
Page 303 - Certification label for incomplete vehicles
The vehicle identification number (VIN) contains the followinginformation: 1. World manufacturer identifier 2. Brake system / Gross VehicleWeight Rating (GVWR) / RestraintDevices and their location 3. Make, vehicle line, series, bodytype 4. Engine type 5. Check digit 6. Model year 7. Assembly plant ...
Page 305 - Accessories
FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for yourvehicle through your local Ford or Ford of Canada dealer. These qualityaccessories have been specifically engineered to fulfill your automotiveneeds; they are custom designed to complement the ...
Page 307 - Ford Extended Service Plan
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford, Lincoln, and Mercury owners have discoveredthe powerful protection of Ford ESP. It is the only extended service planbacked by Ford Motor Company, and provides “peace of mind”protection beyond the New Vehicle Limited Warranty cove...
Page 310 - FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY); Rental reimbursement
FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is the only service contractbacked by Ford Motor Company. Depending on the plan you purchase,Ford ESP provides benefits such as: • Rental reimbursement...
Page 311 - or Ford-authorized remanufactured
GENERAL MAINTENANCE INFORMATION Why maintain your vehicle? This guide describes the scheduled maintenance required for yourvehicle. Carefully following this schedule helps protect against majorrepair expenses resulting from neglect or inadequate maintenance andmay also help to increase the value of ...
Page 312 - Genuine Ford parts and service; Convenience
parts that are used for maintenance replacement or for the service ofcomponents affecting emission control must be equivalent to genuineFord Motor Company parts in performance and durability. It is theowner’s responsibility to determine the equivalency of such parts. Pleaseconsult your Warranty Guid...
Page 313 - Value shopping for your vehicle’s maintenance needs; WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Company’s specifications, and we stand behind them. Parts installed atyour Ford or Lincoln Mercury dealership carry a nationwide, 12 months,12,000 mile (20,000 km) parts and labor limited warranty. Your dealercan give you details. Value shopping for your vehicle’s maintenance needs Your dealership r...
Page 314 - Multi-point inspection
Multi-point inspection In order to keep your vehicle running right, it is important to have thesystems on your vehicle checked regularly. This can help identifypotential issues and prevent major problems. Ford Motor Companyrecommends the following multi-point inspection be performed at everyschedule...
Page 316 - NORMAL SCHEDULED MAINTENANCE AND LOG
NORMAL SCHEDULED MAINTENANCE AND LOG The following section contains the “Normal Schedule”. This schedule ispresented at specific mileage (kilometer) intervals with exceptionsnoted. Scheduled Maintenance Guide 316 2011 Econoline (eco) Owners Guide, 1st PrintingUSA (fus)
Page 320 - Maintenance schedule log
Maintenance schedule log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...
Page 323 - Towing a trailer or using a camper or car-top carrier; – See axle maintenance items under; months; – Change engine oil and replace oil filter.
SPECIAL OPERATING CONDITIONS If you operate your Ford/Lincoln/Mercury vehicle primarily in one of the more demanding Special Operating Conditions listed below, you will need to have some items maintained more frequently. If you only occasionally operate your vehicle under these conditions, it is not...
Page 324 - – Replace engine air filter.
Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery Inspect frequently, service as required – Replace cabin air filter (if equipped). – Replace engine air filter. Every 5,000 miles (8,000 km) – Inspect brake system.– Ro...
Page 326 - Exclusive use of E85 (Flex Fuel Vehicles only)
Off-road operation Inspect frequently, service as required – Replace cabin air filter (if equipped). – Replace engine air filter.– Inspect and lubricate steering linkage ball joints andU-joints (if equipped with grease fittings). Every 5,000 miles (8,000 km) or 6 months – Change engine oil and repla...
Page 327 - Special operating condition log
Special operating condition log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...
Page 329 - EXCEPTIONS
EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. Theyare listed below: Normal vehicle axle maintenance ❑ Rear axles and power take-off (PTO) units containing synthetic lubricant and light duty trucks equipped with Ford-designaxles are lubricated for life. These lubricants...
Page 330 - COOLANT CHANGE RECORD
COOLANT CHANGE RECORD Hot climate oil change intervals ❑ If operating conditions are normal and you drive your Ford, Lincoln or Mercury vehicle under typical, everyday conditions and you are using an API performance category oil of SL or later (for example SM, etc.) then you can follow the 7,500 mil...
Page 331 - Engine coolant change log
Engine coolant change log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M...
Page 332 - Index
A Accessory delay ..........................64 AdvanceTrac ..............................189 Air cleaner filter .......289–290, 293 Airbag supplemental restraintsystem ................................103–104 and child safety seats ............105description ..............................104disposal ...
Page 337 - Windows
sidewall information ...............149snow tires and chains ............162spare tire .........................222, 224terminology .............................138tire grades ...............................138treadwear ........................137, 144 Towing .......................................1...