Page 2 - Table of Contents
Seating and Safety Restraints 89 Seating 89 Safety restraints 97 Airbags 112 Child restraints 125 Tires, Wheels and Loading 143 Tire information 143 Tire inflation 145 Tire Pressure Monitoring System (TPMS) 158 Vehicle loading 163 Trailer towing 170 Recreational towing 173 Driving 174 Starting 174 B...
Page 3 - Copyright © 2011 Ford Motor Company
Maintenance and Specifications 229 Engine compartment 231 Engine oil 233 Battery 236 Engine coolant 238 Fuel information 244 Air filter(s) 260 Part numbers 263 Maintenance product specifications and capacities 264 Engine data 267 Crown Victoria Severe Duty 270 Accessories 300 Ford Extended Service P...
Page 4 - CONGRATULATIONS; Additional owner information is given in separate publications.; SAFETY AND ENVIRONMENT PROTECTION; Introduction
CONGRATULATIONS Congratulations on acquiring your new Ford Motor Company product.Please take the time to get well acquainted with your vehicle by readingthis handbook. The more you know and understand about your vehicle,the greater the safety and pleasure you will derive from driving it. For more in...
Page 5 - Engine exhaust, some of its constituents, and; PERCHLORATE MATERIAL; Trailer towing
Warning symbols on your vehicle When you see this symbol, it isimperative that you consult therelevant section of this guide beforetouching or attempting adjustmentof any kind. Protecting the environment We must all play our part inprotecting the environment. Correctvehicle usage and the authorizedd...
Page 6 - NEVER
Do not add friction modifier compounds or special break-in oils sincethese additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage. SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is cov...
Page 7 - Event Data Recording
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC 威 Vehicle Health Report, you consent that certain diagnostic informationmay also be accessed electronically by Ford Motor Company and Fordauthorized service facilities, and that the diagnostic information may beused for any pur...
Page 9 - CELL PHONE USE; Driving while distracted can result in loss of vehicle; Refer to this Owner’s Guide for all other required
CELL PHONE USE The use of Mobile Communications Equipment has become increasinglyimportant in the conduct of business and personal affairs. However,drivers must not compromise their own or others’ safety when usingsuch equipment. Mobile Communications can enhance personal safetyand security when app...
Page 10 - Vehicle Symbol Glossary
These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat LowerAnchor Child Seat TetherAnchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid -Non-Petroleum Based P...
Page 12 - Instrument Cluster
WARNING LIGHTS AND CHIMES Standard instrument cluster Optional instrument cluster Warning lights and gauges can alert you to a vehicle condition that maybecome serious enough to cause expensive repairs. A warning light mayilluminate when a problem exists with one of your vehicle’s functions.Many lig...
Page 14 - Brake system warning light:; Seating and Safety Restraints; BRAKE
Brake system warning light: To confirm the brake system warninglight is functional, it willmomentarily illuminate when theignition is turned to the on positionwhen the engine is not running, or in a position between on and start, orby applying the parking brake when the ignition is turned to the onp...
Page 15 - Engine coolant temperature:
Charging system: Illuminates when the battery is not charging properly.If it stays on while the engine isrunning, there may be a malfunctionwith the charging system. Contact your authorized dealer as soon aspossible. This indicates a problem with the electrical system or a relatedcomponent. Engine o...
Page 16 - Low tire pressure warning:; Inflating your tires; OFF
Low tire pressure warning: Illuminates when your tire pressureis low. If the light remains on atstart up or while driving, the tirepressure should be checked. Referto Inflating your tires in the Tires, Wheels and Loading chapter. When the ignition is first turned to on, the light will illuminate for...
Page 17 - Message center
Turn signal: Illuminates when the left or right turn signal or thehazard lights are turned on. If theindicators stay on or flash faster, check for a burned out bulb. High beams: Illuminates when the high beam headlamps are turned on. Headlamps on warning chime: Sounds when the headlamps or parking l...
Page 18 - If it enters the red section,
Engine coolant temperaturegauge: Indicates engine coolant temperature. At normal operatingtemperature, the needle will be inthe normal range (between “H” and“C”). If it enters the red section, the engine is overheating. Stopthe vehicle as soon as safelypossible, switch off the engine and let the eng...
Page 21 - TIMER
The DTE function will display FUEL LEVEL LOW and sound a tone forone second when you have approximately 50 miles (80 km) to empty. Ifyou RESET this warning message, this display and tone will returnwithin 10 minutes or 10 miles (16 km). DTE is calculated using a running average fuel economy, which i...
Page 23 - System warnings
UNITS Displays the current units English or Metric. Press SELECT to change the display units. • ENGLISH • METRIC LANGUAGE Displays the current language selected. Press SELECT to change the display language. • ENGLISH • ESPANOL • FRANCAIS OIL LIFE START VALUE PRESS SELECT TO CHANGE Press SELECT to ch...
Page 26 - AUDIO SYSTEMS; SEEK; TUNE; Entertainment Systems
AUDIO SYSTEMS AM/FM stereo (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is the ...
Page 27 - Memory preset buttons:
3. AM/FM: Press to choose a frequency band in radio mode. 4. Memory preset buttons: To set a station: Select frequency bandAM/FM; tune to a station, press andhold a preset button until sound returns. 5. Power/volume: Press to turn ON/OFF; turn to increase ordecrease volume levels. 6. Tone: Press TON...
Page 30 - Speed sensitive volume:
9. MENU: Press MENU to access the following functions: Autoset: Allows you to set the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2. PressMENU until AUTOSET appears in the display. Press SEL to turn ON or OFF. When the six strongest stations ...
Page 34 - Occupancy mode
7. MENU: Press MENU repeatedly to access RDS ON/OFF. Press SEL-TEXT to switch RDS ON or OFF. Press MENU again to access Program type mode or ShowType/Name mode. (MENU must be pressed within 10 seconds to proceedto the next RDS mode.) The Federal Communications Commission (FCC) and the Canadian Radio...
Page 35 - Check with your authorized dealer for availability.
than six strong stations, the system will store the last one in theremaining presets. When activated, AUTOSET will momentarily appear inthe display when any of the preset controls are pressed. Speed sensitive volume: Radio volume changes automatically and slightly with vehicle speed to compensate fo...
Page 38 - Check with your authorized dealer for
1. CD slot: To insert a CD, press LOAD. Wait to insert a CD until thesystem displays LOAD CD #. Whenthe system is ready, insert a CD, label side up. 2. SEEK: Press to access the next/previous radio station or CDtrack. Press and hold toadvance/reverse in the current CD track. 3. TUNE/CAT: Press to ma...
Page 41 - GENERAL AUDIO INFORMATION
12. LOAD: Press to load a CD. Press LOAD and a specific preset toload in that particular slot. Availableslots are indicated by small flashing indicators in the display. When thesystem is ready to accept a disc, LOAD CD X will appear in the display.Load the CD. Press and hold to autoload up to 6 disc...
Page 42 - Warranty
Cassette player care: • Use only cassettes that are 90 minutes long or less. • Tighten very loose tapes by inserting a finger or pencil into the holeand turning the hub. • Remove loose labels before inserting tapes. • Allow tapes which have been subjected to extreme heat, humidity orcold to reach a ...
Page 43 - Operating tips; Climate Controls
MANUAL HEATING AND AIR CONDITIONING SYSTEM(IF EQUIPPED) 1. Fan speed adjustment: Controls the volume of air circulated in thevehicle. 2. Temperature selection: Controls the temperature of theairflow in the vehicle. 3. Air flow selections: Controls the direction of the airflow in thevehicle. See the ...
Page 44 - AUTO
• A small amount of air may be felt from the floor vent regardless of theair distribution setting that is selected. During extreme high ambient temperatures when idling stationary forextended periods of time in gear, it is recommended to run the A/C inthe MAX A/C position reduce blower fan speed fro...
Page 46 - REAR WINDOW DEFROSTER; Heated outside mirrors
During extreme high ambient temperatures when idling stationary forextended periods of time in gear, it is recommended to run the A/C inthe MAX A/C position reduce blower fan speed from the highest settingand put the vehicle’s transmission into the park gear position to continueto receive cool air f...
Page 47 - HEADLAMP CONTROL; Lights
HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps,license plate lamps and tail lamps. Turns the headlamps on. Autolamp control (if equipped) The autolamp system provides lightsensitive automatic on-off control ofthe exterior lights normallycontrolled by the hea...
Page 48 - High beams; Turns the headlamps on with a reduced output. To activate:
Fog lamp control (if equipped) With the ignition on, the fog lampscan be turned on when theheadlamp control is pulled towardyou and is in any of the followingpositions: • Parking lamps • Low beams • Autolamps (when active) Fog lamps will turn off when thehigh beams are activated. High beams • Push t...
Page 49 - PANEL DIMMER CONTROL; The panel dimmer control also controls the dome lamp operation.; AIMING THE HEADLAMPS
WARNING: Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Light (DRL) System does not activate your tail lamps and generally may notprovide adequate lighting during these conditions. Failure to activateyour headlamps under these conditions may result...
Page 51 - Vertical aim adjustment (Grand Marquis only)
8. Locate the horizontal adjuster foreach headlamp. Turn it clockwise orcounterclockwise and place the leftedge of the high intensity area evenwith the vertical line correspondingto the headlamp under adjustment. Vertical aim adjustment (Grand Marquis only) 1. Park the vehicle directly in front of a...
Page 52 - Close the hood and turn off the lamps.; TURN SIGNAL CONTROL; The courtesy lamps light when:
To see a clearer light pattern foradjusting, you may want to blockthe light from one headlamp whileadjusting the other. 5. Locate the vertical adjuster oneach headlamp. Using a 4 mmwrench, turn the adjuster eitherclockwise (to adjust down) orcounterclockwise (to adjust up).The horizontal edge of the...
Page 53 - Examples of acceptable condensation are:
If equipped with remote keyless entry, the courtesy lamp will illuminatewhenever any door is opened and will remain on for 25 seconds after thedoor is shut or when the ignition is turned to the on position. Rear courtesy/reading lamps (if equipped) Rotate the lens to illuminate thelamp. With the len...
Page 55 - Replacing exterior bulbs; Check the operation of all bulbs frequently.; Replacing headlamp bulbs (Crown Victoria only); To remove the headlamp bulb:
Replacing exterior bulbs Check the operation of all bulbs frequently. Replacing headlamp bulbs (Crown Victoria only) To remove the headlamp bulb: 1. Make sure the headlamp switch is in the off position, then open thehood. 2. Remove the radiator cover by turning the three retainers to the unlockposit...
Page 56 - Replacing front parking/turn signal lamp bulbs
To install the new bulb: WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause thebulb to break the next time the headlamps are operated. Note: If the bulb is accident...
Page 58 - Replacing tail/brake/turn signal lamp bulbs
5. Rotate the bulb socketcounterclockwise and remove fromlamp assembly. 6. Carefully pull bulb straight out ofthe socket and push in the new bulbuntil it snaps, locking it intoposition. 7. To complete installation, followthe removal procedure in reverseorder. Replacing tail/brake/turn signal lamp bu...
Page 60 - Replacing headlamp bulbs (Grand Marquis only)
3. Carefully pull the bulb socket outof the lamp assembly. 4. Pull the bulb straight out of thesocket and push in the new bulb. To install, reverse the removalprocedure. Replacing headlamp bulbs (Grand Marquis only) To remove the headlamp bulb: 1. Make sure the headlamp control is in the off positio...
Page 61 - Replacing front parking/cornering/turn signal lamp bulbs
WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause thebulb to break the next time the headlamps are operated. Note: If the bulb is accidentally touched, it should b...
Page 65 - Courtesy wipe feature:; One extra wipe will occur a few seconds after; Windshield wiper/washer features; Driver Controls
MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you toincrease the speed of the wipers;rotate towards you to decrease thespeed of the wipers. Windshield washer: Press the end of the stalk: • briefly: causes a single swipe ofthe wipers without washer fluid. • a quick pr...
Page 66 - TILT STEERING WHEEL; To adjust the steering wheel:
TILT STEERING WHEEL To adjust the steering wheel: 1. Pull and hold the steering wheelrelease control toward you. 2. Move the steering wheel up ordown until you find the desiredlocation. 3. Release the steering wheelrelease control. This will lock thesteering wheel in position. WARNING: Never adjust ...
Page 70 - Press the right side of the control to adjust the pedals toward you.
Heated outside mirrors (if equipped) Both mirrors are heatedautomatically to remove ice, mistand fog when the rear windowdefrost is activated. Do not remove ice from themirrors with a scraper orattempt to readjust the mirrorglass if it is frozen in place.These actions could causedamage to the glass ...
Page 71 - Using speed control; Setting speed control
SPEED CONTROL (IF EQUIPPED) With speed control set, you can maintain a set speed without keepingyour foot on the accelerator pedal. WARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. Using speed control The speed controls are located on the stee...
Page 72 - Audio control features
Resuming a set speed Press and release RESUME. This will automatically return the vehicle tothe previously set speed. Increasing speed while using speed control To set a higher speed: • Press and hold SET + until you get to the desired speed, then release.You can also use SET + to operate the tap-up...
Page 73 - POSITIVE RETENTION FLOOR MAT; Do not install additional floor mats on top of the; INTERIOR TRUNK CONTROL
Climate control features TEMP +/–: Press to increase or decrease the interior temperature. POSITIVE RETENTION FLOOR MAT WARNING: Do not install additional floor mats on top of the factory installed floor mats as they may interfere with the accelerator or the brake pedals. Position the floor mat so t...
Page 74 - Autorelock; Locks and Security
KEYS The vehicle is equipped with a master key which will access the vehicle’sdoors, trunk, glove box, ignition and remote trunk release. POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors. Smart locks (if equipped) With the key in any ignition position, ...
Page 75 - for the autolock feature,
Autounlock The autounlock feature will unlock all doors when: • the ignition has been in the on position, all doors are closed, and thevehicle has been in motion at a speed greater than 12 mph (20 km/h), • the vehicle has then come to a stop and the ignition is turned to theaccessory or off position...
Page 82 - SECURICODETM KEYLESS ENTRY SYSTEM (IF EQUIPPED); Remote entry system; Programming a personal entry code
SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED) With the keyless entry keypad, youcan: • lock or unlock the vehicle doorswithout using the key. • open the trunk. See also Remote entry system in this chapter for more information. Your vehicle has a factory-set 5–digit code that operates the keylessent...
Page 83 - Erasing personal code
4. Press 3 • 4 to store the second personal code. 5. The doors will again lock then unlock to confirm programming of thenew code. To store a third personal code: 1. Enter the factory set code. 2. Within five seconds press 1 • 2 on the keypad to enter the programming mode. 3. Enter a third personal 5...
Page 84 - Locking doors with the keyless entry system; SECURILOCK
Locking doors with the keyless entry system It is not necessary to enter the factory-set code prior to locking all doors.To lock the doors, press 7 • 8 and press 9 • 0 at the same time. Note: The doors will not lock if the driver door is ajar. Anti-scan feature If the wrong code has been entered sev...
Page 85 - Programming spare keys
Immobilizer System PATS XCVR certification numbers Ghana SPLS / -485 / 2001 Guam (USA) See USA Jordan 4/U/U/4250 Kenya CCK/ES/100/0 Kuwait M.C/U.S.0 /5/7-12579 Mauritius TA/2005/15 Mayotte (F) Mexico RLVVIVP03-324 Morocco MR 1299 ANRT 2004 Netherlands Antilles (NL) Nicaragua NCG-CE-04-004 Northern M...
Page 89 - To minimize the risk of neck injury in the event of a
SEATING Adjustable head restraints Your vehicle is equipped with front row outboard head restraints that arevertically adjustable. WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and/or operate the vehicle, until the head res...
Page 91 - Adjusting the front manual seat (if equipped)
2. Simultaneously press and holdboth the adjust/release button andthe unlock/remove button, then pullup on the head restraint. To reinstall the adjustable head restraint, do the following: 1. Insert the two stems into theguide sleeve collars. 2. Push the head restraint downuntil it locks. Properly a...
Page 92 - Using the manual recline function (if equipped)
Lift handle to move seat forward orbackward. Pull lever up to adjust seatback. WARNING: Before returning the seatback to its original position, make sure thatcargo or any objects are nottrapped behind the seatback. Afterreturning the seatback to itsoriginal position, pull on theseatback to ensure th...
Page 93 - Adjusting the power front seats (if equipped)
To adjust the front seatback usingthe manual recliner: • Lift and hold the handle locatedon the side of the seat. • Lean against the seatback toadjust it to your desired position.You can recline the seat back orbring it forward. • Release the handle when the desired position has been reached. Adjust...
Page 95 - Using the power lumbar support (if equipped)
Press to move the front portion ofthe seat cushion up or down. Press to move the rear portion ofthe seat cushion up or down. Using the power lumbar support (if equipped) The power lumbar control is locatedon the front inboard side of theseat. Press the top side of the control toadjust firmness. Pres...
Page 99 - Front passenger sensing system
Front passenger sensing system For airbags to do their job they must inflate with great force, and thisforce can pose a potentially deadly risk to occupants that are very closeto the airbag when it begins to inflate. For some occupants, like infantsin rear-facing child seats, this occurs because the...
Page 101 - Safety restraints precautions
Safety restraints precautions WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit in a rear seating position where they can be properly restrained. WARNING: Never let a passenger hold a...
Page 102 - Combination lap and shoulder belts
WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a childanywhere near them. WARNING: Front and rear seat occupants, including pregnant women, should wear safety belts fo...
Page 103 - Lap belts; Adjusting the front center seat lap belt (if equipped)
Restraint of pregnant women WARNING: Always ride and drive with your seatback upright and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. Theshoulder portion of the safety belt should be positioned across thechest. Pregnant...
Page 104 - When to use the automatic locking mode; any time; a child safety seat, except a
Shorten and fasten the belt whennot in use. Safety belt locking modes The front outboard and rear safety restraints in the vehicle arecombination lap and shoulder belts. The driver safety belt has the firstlocking mode and the front outboard passenger and rear seat safety beltshave both types of loc...
Page 105 - How to use the automatic locking mode; How to disengage the automatic locking mode; After any vehicle collision, the safety belt system at; Energy management feature
How to use the automatic locking mode 1. Buckle the combination lap andshoulder belt. 2. Grasp the shoulder portion andpull downward until the entire beltis pulled out. 3. Allow the belt to retract. As the belt retracts, you will hear a clickingsound. This indicates the safety belt is now in the aut...
Page 106 - Safety belt extension assembly; Do not use extensions to change the fit of the; Front safety belt height adjustment; Position the safety belt height adjusters so that the; Safety belt warning light and indicator chime
Safety belt extension assembly If the safety belt is too short when fully extended, there is an 8 inch(20 cm) safety belt extension assembly that can be added (part number611C22). This assembly can be obtained from an authorized dealer. Use only extensions manufactured by the same supplier as the sa...
Page 107 - Conditions of operation
Conditions of operation If... Then... The driver’s safety belt is notbuckled before the ignitionswitch is turned to the onposition... The safety belt warning lightilluminates 1-2 minutes and thewarning chime sounds 4-8 seconds. The driver’s safety belt isbuckled while the indicatorlight is illuminat...
Page 109 - in 4 of us will be; Prime time for an accident.
The following are reasons most often given for not wearing safety belts(All statistics based on U.S. data): Reasons given... Consider... “Crashes are rare events” 36700 crashes occur every day. The more we drive, the more we areexposed to “rare” events, even forgood drivers. 1 in 4 of us will be ser...
Page 110 - People; feature; The driver and front passenger Belt-Minder
Reasons given... Consider... “I have an airbag” Airbags offer greater protection whenused with safety belts. Frontal airbagsare not designed to inflate in rear andside crashes or rollovers. “I’d rather be thrown clear” Not a good idea. People who are ejected are 40 times more likelyto DIE. Safety be...
Page 114 - Children and airbags; Airbags can kill; Front seating positions only: If seating two adults
Children and airbags Children must always be properlyrestrained. Accident statisticssuggest that children are safer whenproperly restrained in the rearseating positions than in the frontseating position. Failure to followthese instructions may increase therisk of injury in a collision. WARNING: Airb...
Page 115 - How does the airbag supplemental restraint system work?
How does the airbag supplemental restraint system work? The airbag SRS is designed toactivate when the vehicle sustainslongitudinal deceleration sufficientto cause the sensors to close anelectrical circuit that initiates airbaginflation. The fact that the airbags did notinflate in a collision does n...
Page 116 - the air bag will not
The SRS consists of the following items: • Driver and passenger airbag modules (which include the inflators andairbags) • safety belt pretensioners • Front passenger sensing system • “Passenger airbag off” or “pass airbag off” indicator lamp. Refer to Front passenger sensing system later in this cha...
Page 120 - If the airbag readiness lamp is lit, do the following:
• Objects placed on the occupant’s lap • Cargo interference with the seat • Other passengers pushing or pulling on the seat • Rear passenger feet and knees resting or pushing on the seat The conditions listed above may cause the weight of a properly seatedoccupant to be incorrectly interpreted by th...
Page 121 - Determining if the system is operational; Warning lights and
• If the airbag readiness lamp remains illuminated, this may or may/notbe a problem due to the front passenger sensing system. DO NOT attempt to repair or service the system; take your vehicleimmediately to an authorized dealer. WARNING: The front passenger airbag is not designed to offer protection...
Page 122 - Seat-mounted side airbag system
Seat-mounted side airbag system WARNING: Do not place objects or mount equipment on or near the airbag cover on the side of the seatbacks of the front seats or in front seat areas that may come into contact with adeploying airbag. Failure to follow these instructions may increase therisk of personal...
Page 124 - the
WARNING: Several air bag system components get hot after inflation. Do not touch them after inflation. WARNING: If the side airbag has deployed, the airbag will not function again.The side airbag system(including the seat) must beinspected and serviced by anauthorized dealer. If the airbag is not re...
Page 125 - SAFETY RESTRAINTS FOR CHILDREN; Airbag supplemental restraint system; Important child restraint precautions; Always make sure your child is secured properly in
SAFETY RESTRAINTS FOR CHILDREN See the following sections for directions on how to properly use safetyrestraints for children. Also see Airbag supplemental restraint system (SRS) in this chapter for special instructions about using airbags. Important child restraint precautions WARNING: Always make ...
Page 126 - Recommendations for Safety Restraints for Children
Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommendedrestraint type Infants ortoddlers Children weighing 40 lb (18 kg) or less(generally age four or younger) Use a child safetyseat (sometimescalled an infantcarrier,convertible seat,or toddler seat). Smallc...
Page 127 - Airbags can kill or injure a child in a child seat.
Recommendations for attaching child safety restraints for children RestraintType Child Weight Use any attachment method as indicated below by “X” LATCH(loweranchorsandtoptetheranchor) LATCH(loweranchorsonly) Safetybeltandtoptetheranchor Safetybelt andLATCH(loweranchorsand toptetheranchor) Safetybelt...
Page 128 - Transporting children
WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision, which may result in serious injury ordeath. WARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase ...
Page 129 - When installing a child safety seat:
Follow all the safety restraint and airbag precautions that apply to adultpassengers in your vehicle. If the child is the proper height, age, and weight (as specified by yourchild safety seat or booster manufacturer), fits the restraint and can berestrained properly, then restrain the child in the c...
Page 133 - Installing child safety seats in the lap belt seating positions
10. Before placing the child in theseat, forcibly move the seat forwardand back to make sure the seat issecurely held in place. To checkthis, grab the seat at the belt pathand attempt to move it side to sideand forward and back. There shouldbe no more than 1 inch (2.5 cm) ofmovement for proper insta...
Page 137 - Attaching child safety seats with tether straps; Route the child safety seat tether strap over the back of the seat.
Attaching child safety seats with tether straps Many forward-facing child safety seats include a tether strap whichextends from the back of the child safety seat and hooks to an anchoringpoint called the top tether anchor. Tether straps are available as anaccessory for many older safety seats. Conta...
Page 138 - Child booster seats
2. Locate the correct anchor for theselected seating position. 3. Open the tether anchor cover. 4. Clip the tether strap to theanchor as shown. If the tether strap is clippedincorrectly, the child safety seat maynot be retained properly in theevent of a collision. 5. Tighten the child safety seat te...
Page 141 - The importance of shoulder belts
Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, and lets you adjust the shoulder belt to cross the chest andrest snugly near the center of the shoulder. The drawings below comparethe ideal fit (cente...
Page 142 - Child restraint and safety belt maintenance; Interior
Follow all instructions provided by the manufacturer of the booster seat. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a collis...
Page 143 - ) times as well on the government course as a tire; Traction AA A B C; Tires, Wheels and Loading
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewallbetween tread shoulder andmaximum section width. Forexample: • Treadwear 200 Traction AA Temperature A These Tire Quality G...
Page 146 - Maximum Permissible Inflation Pressure; is the tire manufacturer’s
WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or “blowout”, with unexpected loss of vehicle control and increasedrisk of injury. Under-inflation increases sidewall flexing and rollingresistance, resulting in heat buildup a...
Page 147 - TIRE CARE
Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressurewhen you get to the pump. It is normal for tires to heat up and the airpressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, ...
Page 148 - Tires degrade over time depending on many factors such as
Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them if one or more of the following conditions exist: Tire wear When the tread is worn down to1/16th of an inch (2 mm), tires mustbe replaced to help pre...
Page 149 - Tire replacement requirements; Only use replacement tires and wheels that are the
U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identific...
Page 150 - Safety practices
WARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautionslisted below. If the beads do not seat at the maximum pressureindicated, re-lubricate and try again.When inflating the ...
Page 151 - Do not run over curbs or hit the tire against a curb when parking; do; rapidly spin the tires spinning the tires can tear the tire and; Tire and wheel alignment; Scheduled Maintenance
• Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to fiveseconds. WARNING: Do not spin th...
Page 152 - INFORMATION CONTAINED ON THE TIRE SIDEWALL
• Rear-wheel drive (RWD) vehicles(front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. Note: If your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment, tire imbalance or mechanicalproblem involved before ti...
Page 153 - Information on “P” type tires
Information on “P” type tires P215/65R15 95H is an example of atire size, load index and speedrating. The definitions of theseitems are listed below. (Note thatthe tire size, load index and speedrating for your vehicle may bedifferent from this example.) 1. P: Indicates a tire, designated by the Tir...
Page 155 - Treadwear, Traction and Temperature Grades; The treadwear grade is a comparative rating based on the; Maximum Permissible Inflation Pressure:; Indicates the tire
12. Treadwear, Traction and Temperature Grades • Treadwear: The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on aspecified government test course. For example, a tire graded 150would wear one and one-half (1 1 ⁄ 2 ) times as well ...
Page 156 - Load Range/Load Inflation
Additional information contained on the tire sidewall for “LT” typetires “LT” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below. Note: Tire Quality Grades do not apply to this type of tire. 1. LT: Indicates a tire, designated by the Tire a...
Page 157 - Vehicle loading – with and without a trailer
Information on “T” type tires “T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below: T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Grades donot apply ...
Page 159 - Changing tires with a TPMS; It is
following two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,including interference that may cause undesired operation. WARNING: The tire pressure monitoring system is NOT a substitute for manually checking tire pressure. The ...
Page 160 - Understanding your tire pressure monitoring system (TPMS); When your temporary spare tire is installed
Understanding your tire pressure monitoring system (TPMS) The tire pressure monitoring system measures pressure in your four roadtires and sends the tire pressure readings to your vehicle. The low tirepressure warning light will turn on if the tire pressure is significantly low.Once the light is ill...
Page 161 - When you believe your system is not operating properly; Customer action required; Solid warning light
When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn youwhen your tires need air. It can also warn you in the event the system isno longer capable of functioning as intended. Please refer to thefollowing chart for information conc...
Page 162 - When
Low tire pressurewarning light Possiblecause Customer action required Flashing warninglight Spare tire inuse Your temporary spare tire is inuse. (This includes the optionalfull-sized matching wheel andtire). Repair the damaged roadwheel and re-mount it on thevehicle to restore systemfunctionality. F...
Page 163 - SNOW TIRES AND CHAINS; Snow tires must be the same size, load index, speed; VEHICLE LOADING – WITH AND WITHOUT A TRAILER
SNOW TIRES AND CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety andperformance of your vehicle, which could result in an increased risk ofloss of vehicle control, ve...
Page 165 - Cargo Weight; – includes all weight added to the Base Curb Weight,
Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue loadweight is also part of cargo weight. Tires, Wheels and Loading 165 2011 Crown Victoria (cro) Owners Guide, 3rd PrintingUSA (fus)
Page 166 - These; The GVWR is shown on the Safety
GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance...
Page 167 - Exceeding the Safety Compliance Certification Label
• Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structuraldamage, serious damage to the vehicle, loss of control and personalinjury. Tires, Wheels and Lo...
Page 168 - RV and Trailer Towing Guide
GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo andpassengers – that the vehicle can handle without r...
Page 169 - Steps for determining the correct load limit:
Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargoshould never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that willbe riding in your vehicle. 3. Subtract the combin...
Page 170 - TRAILER TOWING
calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -540 = -103 kg. You will need to reduce the load weight by at least240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, thenthe load calculation would be: 1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now yo...
Page 172 - When towing a trailer:; Trailer towing tips; Maintenance and Specifications
Trailer lamps Trailer lamps are required on most towed vehicles. Make sure all runninglights, brake lights, turn signals and hazard lights are working. Contactyour authorized dealer or trailer rental agency for proper instructionsand equipment for hooking-up trailer lamps. Driving while you tow When...
Page 173 - Launching or retrieving a boat; When backing down a ramp during boat launching or retrieval:; RECREATIONAL TOWING; Wrecker towing
Launching or retrieving a boat Disconnect the wiring to the trailer before backing the trailerinto the water. Reconnect the wiring to the trailer after thetrailer is removed from the water. When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise abo...
Page 174 - Starting the engine; Driving
STARTING Positions of the ignition 1. Off— shuts off the engine and allaccessories/locks the gearshift leverand allows key removal. 2. Accessory— allows the electricalaccessories such as the radio tooperate while the engine is notrunning. 3. On— all electrical circuitsoperational. Warning lightsillu...
Page 177 - Guarding against exhaust fumes
You may experience a decrease in peak performance when the engine iscold when operating on E 85 ethanol. Do not crank the engine for more than 10 seconds at a time as starterdamage may occur. If the engine fails to start, turn the key to off andwait 30 seconds before trying again. Do not use startin...
Page 178 - Cold weather starting
ENGINE BLOCK HEATER (IF EQUIPPED) An engine block heater warms the engine coolant which aids in startingand allows the heater/defroster system to respond quickly. If your vehicleis equipped with this system, your equipment includes a heater elementwhich is installed in your engine block and a wire h...
Page 179 - Your service brakes are self-adjusting. Refer to the
• To reduce the risk of electrical shock, do not use your heater withungrounded electrical systems or two pronged (cheater) adapters.Also ensure that the block heater, especially the cord, is in goodcondition before use. • Make sure that when in operation, the extension cord plug /engineblock heater...
Page 181 - ABS
The ABS operates by detecting theonset of wheel lockup during brakeapplications and compensates forthis tendency. The wheels areprevented from locking even whenthe brakes are firmly applied. Theaccompanying illustration depictsthe advantage of an ABS equippedvehicle (on bottom) to a non-ABSequipped ...
Page 182 - Parking brake; To set the parking brake:
Parking brake Apply the parking brake wheneverthe vehicle is parked. To set the parking brake: 1. Move the gearshift to P (Park). 2. Press pedal downward. The BRAKE warning lamp in theinstrument cluster illuminates andremains illuminated (when theignition is turned on) until theparking brake is full...
Page 184 - STEERING; Power steering fluid
STEERING To help prevent damage to the power steering system, never hold thesteering wheel at its furthest turning points (until it stops) for more thana few seconds when the engine is running. It is also important to maintain a proper power steering fluid level in thepower steering fluid reservoir:...
Page 185 - BRAKE-SHIFT INTERLOCK; Fuses and relays
If you exceed the load limit, the rear air suspension may not operate. The air suspension shut-off switch islocated on the left side of the trunk.If this switch is in the off position,the rear air suspension will notoperate. WARNING: On vehicles equipped with air suspension, turn off the airsuspensi...
Page 186 - AUTOMATIC TRANSMISSION OPERATION
2. Locate the access plug on theunderside of the steering columncover. 3. Remove the access plug using aflat head screwdriver. Insert thescrewdriver into the access holenearest the steering wheel. Thenpress and hold the override buttonusing a flat head screwdriver. Applythe brake pedal and shift the...
Page 188 - Forced downshifts; If your vehicle gets stuck in mud or snow
• To return to O/D (overdrive mode), press the transmission controlswitch. The O/D OFF lamp will not be illuminated. • O/D (Overdrive) is automatically returned each time the key is turnedoff. 2 (Second) This position allows for second gear only. • Provides engine braking. • Use to start-up on slipp...
Page 189 - Wet brakes do not stop the vehicle as quickly as dry brakes.
DRIVING THROUGH WATER If driving through deep or standingwater is unavoidable, proceed veryslowly. Never drive through waterthat is higher than the bottom ofthe wheel rims (for cars) or thebottom of the hubs (for trucks). When driving through water, traction or brake capability may be limited.Also, ...
Page 190 - ROADSIDE ASSISTANCE; Roadside assistance will cover:; Roadside Emergencies
ROADSIDE ASSISTANCE Vehicles sold in the U.S. : Getting roadside assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. The serviceis available: • 24-hours,...
Page 191 - With extended use, the flasher may run down your battery.
U.S. Ford vehicle customers who require Roadside Assistance, call1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford MotorCompany will reimburse a reasonable amount for towing to the nearestdealership within 35 miles (56 km). To obtain reimbursementinformation, U.S. Ford ve...
Page 192 - FUEL PUMP SHUT-OFF SWITCH; Use the following procedure to reset the fuel pump shut-off switch.
FUEL PUMP SHUT-OFF SWITCH FUEL RESET The fuel pump shut-off switch is a device intended to stop the electricfuel pump when your vehicle has been involved in a substantial jolt. After a collision, if the engine cranks but does not start, the fuel pumpshut-off switch may have been activated. The fuel ...
Page 193 - Standard fuse amperage rating and color; Passenger compartment fuse panel
FUSES AND RELAYS Fuses If electrical components in thevehicle are not working, a fuse mayhave blown. Blown fuses areidentified by a broken wire withinthe fuse. Check the appropriatefuses before replacing any electricalcomponents. Note: Always replace a fuse with one that has the specified amperage r...
Page 194 - The fuses are coded as follows.; Location; LCM
To remove a fuse use the fuse puller tool provided on the fuse panelcover. The fuses are coded as follows. Fuse/Relay Location Fuse Amp Rating Protected Circuits 1 10A Ignition (START) - Starter relaycoil, DTRS 2 7.5A Power mirrors, Mirror switch,Keypad switch, Decklid switch,Adjustable pedal switch...
Page 195 - Audio
Fuse/Relay Location Fuse Amp Rating Protected Circuits 8 10A Electronic automatic temperaturecontrol (EATC) module (vehiclesequipped with EATC only) 9 7.5A Ignition (ON/ACC) - Door lockswitch illumination, Heated seatswitch illumination, Radio, Antenna,Electrochromatic mirror, Windowrelay coil, Deck...
Page 196 - Not used; Power distribution box
Fuse/Relay Location Fuse Amp Rating Protected Circuits 22 10A Ignition (ON/START) - Restraintcontrol module (RCM), Occupantclassification sensor (OCS),Passenger airbag deactivationindicator (PADI) 23 15A Multi-function switch(Flash-to-pass), LCM (High beams) 24 10A Ignition (ON/START) - Passiveanti-...
Page 199 - Cooling fan
Fuse/Relay Location Fuse Amp Rating Protected Circuits 102 50A** Cooling fan 103 50A** Instrument panel (I/P) fuse boxfeed #1, I/P fuses 10, 12, 14, 16and 18 104 50A** Instrument panel (I/P) fuse boxfeed #2, I/P fuses 2, 4, 6, 8, 19,21, 23 and 25 105 30A** Starter relay feed 106 40A** Anti-lock brak...
Page 201 - CHANGING THE TIRES; Tire pressure monitoring system; Dissimilar spare tire/wheel information
CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily.Instead, gradually decrease your speed. Hold the steering wheel firmlyand slowly move to a safe place on the side of the road. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when...
Page 205 - Tire change procedure
Tire change procedure WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the vehicle is in P (Park). WARNING: To help prevent the vehicle from moving when you change a tire, be sure the parking br...
Page 206 - Before placing the jack under the vehicle, NOTE the jack location; JACK LOCATION; aligning it with the
Before placing the jack under the vehicle, NOTE the jack location markings: JACK LOCATION The jack location markings can befound on the lower outer edge of the body. • Locate the jack locator mark (B)on the body (C) near the tire youare changing, then place the jack(D) under the frame (A) of the veh...
Page 207 - WHEEL LUG NUT TORQUE SPECIFICATIONS; When a wheel is installed, always remove any
6. Lower the vehicle by turning the jack handle counterclockwise. 7. Remove the jack and fully tightenthe lug nuts in the order shown.Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torquespecification. 8. Install any wheel covers,ornaments or hub caps. Make...
Page 209 - Connecting the jumper cables; In the illustration, the vehicle on the bottom is used to designate
4. Check all battery terminals and remove any excessive corrosion beforeyou attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electricalsurges. Turn all other accessories off. Connecting the jumper cables Note: In the...
Page 210 - Jump starting; Start the engine of the disabled vehicle.; Removing the jumper cables
Jump starting 1. Start the engine of the booster vehicle and run the engine atmoderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for anadditional three minutes before disconnecting the jumper cables. Removing the j...
Page 211 - WRECKER TOWING
WRECKER TOWING If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, yourroadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbedequipment. Do not tow with a slingb...
Page 212 - Emergency towing; Brake-shift interlock
Emergency towing In case of a roadside emergency with a disabled vehicle (without accessto wheel dollies, car hauling trailer, or flatbed transport vehicle) yourvehicle (regardless of transmission powertrain configuration) can be flattowed (all wheels on the ground) under the following conditions: •...
Page 213 - Customer Assistance
GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizeddealer. While any authorized dealer handling your vehicle line willprovide warranty service, we recommend you return to your sellingauthorized dealer who wants to ensure your continued satisfaction. Plea...
Page 214 - Additional assistance
In Canada: Mailing address (Ford vehicles) Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oak...
Page 217 - Ford Motor Company reserves the right to change eligibility; GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
You can get more information by calling BBB AUTO LINE at1-800-955-5100, or writing to: BBB AUTO LINE4200 Wilson Boulevard, Suite 800Arlington, Virginia 22203–1833 BBB AUTO LINE applications can also be requested by calling the FordMotor Company Customer Relationship Center at 1-800-392-3673. Note: F...
Page 221 - WASHING THE EXTERIOR; available from your authorized dealer.; Exterior chrome; Use Motorcraft; WAXING; Wash the vehicle first.; Cleaning
WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft 威 Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washingor laundry liquid. These products can ...
Page 224 - WINDOWS AND WIPER BLADES; Ultra-Clear Spray Glass; INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should becleaned regularly. If the wipers do not wipe properly, substances on thevehicle’s glass or the wiper blades may be the cause. These may includehot wax treatments used by commercial car washes, water repellen...
Page 227 - Conditioning; UNDERBODY
Regular cleaning and conditioning will maintain the appearance of theleather. Cleaning For dirt, use a vacuum cleaner then use a clean, damp cloth or softbrush. For routine cleaning, wipe the surface with a soft, damp cloth. For morethorough cleaning, wipe the surface with a mild soap and water solu...
Page 228 - FORD AND LINCOLN CAR CARE PRODUCTS
FORD AND LINCOLN CAR CARE PRODUCTS Your Ford or Lincoln authorized dealer has many quality productsavailable to clean your vehicle and protect its finishes. These qualityproducts have been specifically engineered to fulfill your automotiveneeds; they are custom designed to complement the style andap...
Page 229 - SERVICE RECOMMENDATIONS; scheduled maintenance; PRECAUTIONS WHEN SERVICING YOUR VEHICLE
SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer canprovide the necessary parts and service. Check your Warranty Guide to find out wh...
Page 230 - Working with the engine on; To reduce the risk of vehicle damage and/or; OPENING THE HOOD
Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels. WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. OPENING THE HOOD 1. Ins...
Page 231 - IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 1. Brake fluid reservoir 2. Engine oil dipstick 3. Windshield washer fluid reservoir 4. Air filter assembly 5. Power steering fluid reservoir 6. Engine coolant reservoir 7. Battery 8. Power distribution box 9. Engine oil filler cap 10. Automatic trans...
Page 232 - WINDSHIELD WASHER FLUID; If you operate your vehicle in temperatures below; CHANGING THE WIPER BLADES; Windows and wiper blades
WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if thelevel is low. In very cold weather, donot fill the reservoir completely. Only use a washer fluid that meetsFord specifications. Do not use anyspecial washer fluid such aswindshield water repellent type fluidor bug wash. They may causesque...
Page 233 - scheduled maintenance information; within this
To prolong the life of the wiper blades, it is highly recommended toscrape off the ice on the windshield before turning on the wipers. Thelayer of ice has many sharp edges and can damage the micro edge of thewiper rubber element. ENGINE OIL Checking the engine oil Refer to the scheduled maintenance ...
Page 234 - Adding engine oil; Checking the engine
• If the oil level is below this mark, engine oil must be added to raise the level within thenormal operating range. • If required, add engine oil to the engine. Refer to Adding engine oil in this chapter. • Do not overfill the enginewith oil. Oil levels above thismark may cause enginedamage. If the...
Page 235 - Engine oil and filter recommendations; Use SAE 5W-20 engine oil; SAE 5W-20 oil provides optimum fuel economy and; Maintenance product specifications and
Engine oil and filter recommendations Look for this certificationtrademark. Use SAE 5W-20 engine oil Only use oils certified for gasoline engines by the American PetroleumInstitute (API). An oil with this trademark symbol conforms to thecurrent engine and emission system protection standards and fue...
Page 236 - BATTERY; Electrical or electronic accessories or components added to the
BATTERY Your vehicle is equipped with aMotorcraft 威 maintenance-free battery which normally does notrequire additional water during itslife of service. If your battery has a cover/shield, make sure it is reinstalledafter the battery has been cleaned or replaced. For longer, trouble-free operation, k...
Page 237 - Wash hands after handling.
WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect againstpossible splashing of acid solution. In case of acid contact with skin oreyes, flush immediately with water f...
Page 238 - scheduled maintenance information.; 0/50 mixture of coolant and water provides the following:; RETURN
If the battery has been disconnected or a new battery has been installed,the clock and radio settings must be reset once the battery isreconnected. • Always dispose of automotivebatteries in a responsible manner.Follow your local authorizedstandards for disposal. Call yourlocal authorized recycling ...
Page 239 - Adding engine coolant; until the appropriate fill level is obtained. If coolant is
When the engine is cold, check thelevel of the engine coolant in thereservoir. • The engine coolant should be at the FULL COLD level, or within theCOLD FILL or MIN / MAX range as listed on the engine coolantreservoir (depending upon application). • Refer to scheduled maintenance information for serv...
Page 240 - DO NOT MIX; Do not add extra inhibitors or additives to the coolant.
WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hotengine parts. WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the...
Page 241 - Recycled engine coolant; Used engine coolant should be disposed of in an appropriate; Coolant refill capacity; Maintenance product specifications and capacities
Add the proper mixture of coolant and water to the cooling system byfollowing these steps: 1. Before you begin, turn the engine off and let it cool. 2. When the engine is cool, wrap a thick cloth around the coolantpressure relief cap on the coolant reservoir (a translucent plastic bottle).Slowly tur...
Page 242 - Severe climates; If you drive in extremely cold climates:; NEVER increase the coolant concentration above 60%.; If you drive in extremely hot climates:; NEVER decrease the coolant concentration below 40%.; How fail-safe cooling works
Fill your engine coolant reservoir as outlined previously in the Adding engine coolant section. Severe climates If you drive in extremely cold climates: • It may be necessary to increase the coolant concentrationabove 50%. • NEVER increase the coolant concentration above 60%. • A coolant concentrati...
Page 244 - FUEL FILTER; Replace the fuel filter with an authorized Motorcraft
WARNING: Never remove the coolant reservoir cap while the engine is running or hot. 5. Re-start the engine and take your vehicle to an authorized dealer. Driving the vehicle without repairing the engine problemincreases the chance of engine damage. Take your vehicle to anauthorized dealer as soon as...
Page 245 - Observe the following guidelines when handling automotive fuel:
Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materialsand any open flames beforefueling your vehicle. • Always turn off the vehicle beforefueling. • Automotive fuels can be harmfulor fatal if swallowed. Fuels such as gasoline and ethanol are highlytoxic an...
Page 247 - Refueling; Fuel filler cap
Refueling WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; • Do not smoke if you are near fuel or refueling your vehicle; ...
Page 248 - Choosing the right fuel
At the next opportunity, safely pull off of the road, remove the fuel fillercap, align the cap properly and reinstall it. The check fuel caplight or CHECK FUEL CAP message may not reset immediately; it may take several driving cycles for the check fuel cap light or CHECK FUEL CAP message to turn off...
Page 249 - Use of any fuel other than those recommended may cause; Cleaner air; Choosing the right; Octane recommendations; Unleaded gasoline engines
Note: Use of any fuel other than those recommended may cause powertrain damage, a loss of vehicle performance, and repairs may notbe covered under warranty. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines toimprove air quality, per the recommendations in the Choosing th...
Page 250 - FFV engines; Running out of fuel; If you have run out of fuel:
“Premium” unleaded gasoline is not recommended for vehicles designedto use “Regular” unleaded gasoline because it may cause these problemsto become more pronounced. If the problems persist, see yourauthorized dealer. FFV engines If you experience starting, rough idle or hesitation driveability probl...
Page 251 - Maintenance; Calculating fuel economy
ESSENTIALS OF GOOD FUEL ECONOMY Measuring techniques Your best source of information about actual fuel economy is you, thedriver. You must gather information as accurately and consistently aspossible. Fuel expense, frequency of fill-ups or fuel gauge readings areNOT accurate as a measure of fuel eco...
Page 252 - Habits
2. Each time you fill the tank, record the amount of fuel added (ingallons or liters). 3. After at least three to five tank fill-ups, fill the fuel tank and recordthe current odometer reading. 4. Subtract your initial odometer reading from the current odometerreading. 5. Follow one of the simple cal...
Page 254 - EMISSION CONTROL SYSTEM
EMISSION CONTROL SYSTEM Your vehicle is equipped with various emission control components and acatalytic converter which will enable your vehicle to comply withapplicable exhaust emission standards. To make sure that the catalyticconverter and other emission control components continue to workproper...
Page 256 - POWER STEERING FLUID
Readiness for Inspection/Maintenance (I/M) testing Some state/provincial and local governments may haveInspection/Maintenance (I/M) programs to inspect the emission controlequipment on your vehicle. Failure to pass this inspection could preventyou from getting a vehicle registration. Your vehicle ma...
Page 257 - BRAKE FLUID; Refer to your
2. While the engine idles, turn the steering wheel left and right severaltimes. 3. Turn the engine off. 4. Check the fluid level in thereservoir. It should be between theMIN and MAX lines. Do not addfluid if the level is in this range. 5. If the fluid is low, add fluid in small amounts, continuously...
Page 260 - AIR FILTER; Changing the air filter element
AIR FILTER Refer to scheduled maintenance information for the appropriate intervals for changing the air filter element. When changing the air filter element, use only the air filter elementlisted. Refer to Motorcraft 威 part numbers in this chapter. WARNING: To reduce the risk of vehicle damage and/...
Page 261 - VEHICLE STORAGE
VEHICLE STORAGE If you plan on storing your vehicle for an extended period of time(30 days or more), refer to the following maintenance recommendationsto ensure your vehicle stays in good operating condition. All motor vehicles and their components were engineered and tested forreliable, regular dri...
Page 262 - Removing vehicle from storage
Note: During extended periods of vehicle storage (30 days or more), fuel may deteriorate due to oxidation. Add a quality gas stabilizerproduct to the vehicle fuel system whenever actual or expected storageperiods exceed 30 days. Follow the instructions on the additive label.The vehicle should then b...
Page 263 - or
• Check tire pressures and set tire inflation per the Tire Label. • Check brake pedal operation. Drive the vehicle 15 ft (4.5 meters) backand forth to remove rust build-up. • Check fluid levels (including coolant, oil and gas) to make sure thereare no leaks, and fluids are at recommended levels. • I...
Page 269 - TRANSMISSION CODE DESIGNATIONS
The Vehicle Identification Number (VIN) contains the followinginformation: 1. World manufacturer identifier 2. Brake system / Gross VehicleWeight Rating (GVWR) / RestraintDevices and their location 3. Make, vehicle line, series, bodytype 4. Engine type 5. Check digit 6. Model year 7. Assembly plant ...
Page 270 - CONTACT US; As the police proportion of the Crown Victoria market continues; TRANSMISSION; Crown Victoria Severe Duty
This information is intended to aid the operators of police or fleetvehicles (used in severe duty, high mileage operations) in understandingthe required maintenance services for such vehicles. It coversmaintenance services for vehicles equipped with Heavy Duty packages.However, other vehicles operat...
Page 271 - POWERTRAIN OVERSPEED PROTECTION
Driving in the overdrive cancel mode for prolonged periods at high speedswill deteriorate performance and may cause extensive engine damage. Crown Victoria police vehicles are designed to operate inthe (Overdrive) gear selector position while in pursuit. Optimum performance will be obtained in (Over...
Page 272 - The Motorcraft
REAR AXLE Axle break-in – Police and middle eastern countries only Rear axles in vehicles destined for use by police or in middle easterncountries are equipped with a synthetic lubricant. Do not drive over100 mph (160 km/h) for the first 1,000 miles (1,600 km) to allow axlecomponents to wear in. Add...
Page 273 - Power distribution connector
Alternator - police The high-output alternator provides 200 amperes of current to supportthe high power requirements of modern police equipment. Output at idleis approximately 130 amperes. Current demand by both the vehicle andall energized police equipment in excess of this amount during vehicleidl...
Page 274 - Yellow; Rear power point - police; Under no circumstance should the rear power point
Taxi Pin Function Gauge Color 6 50A Battery 10 Tan/Yellow 7 20A Run/Acc 12 White/Pink 8 10A Run/Acc 14 Light Blue/White 9 50A Battery 10 Yellow 10 Not used — — 11 50A Battery 10 Red/White 12 10A Run/Acc 14 Gray/White The mating connector is provided on the end of the power distributionconnector. The...
Page 275 - HEAVY DUTY SUSPENSION - POLICE
Headlight flashers (wig-wags) - police An interfacing connector is provided on the headlight circuit for use ofthe headlights as alternating flashers (wig-wags). The connector islocated in front of the radiator. A protective cap is attached to preventcontaminants from entering the connector when a w...
Page 276 - Training the tire pressure monitoring system (TPMS)
WHEELS/TIRES/BRAKES Wheel rims - police To withstand the demands placed on vehicles driven under heavy dutyservice conditions, Ford Motor Company installs heavy duty steel wheels. Tires - police Tires (including the spare) are speed-rated radials for police use. Useonly the recommended tire size and...
Page 278 - DO NOT
• Do not wait more than two minutes between resetting each tire sensoror the system will time-out and the entire procedure will have to berepeated on all four wheels. • A double horn chirp indicates the need to repeat the procedure. TPMS reset procedure Note: It is recommended that you read the enti...
Page 279 - Cycle the ignition from off to on three times ending in on -; does not flash, seek service from
4. Press and hold the brake pedalfor two seconds, then release. 5. Turn the ignition to off - DO NOT remove the key. 6. Cycle the ignition from off to on three times ending in on - DO NOT start the engine. If the reset mode has been entered successfully, the horn will soundonce, and the TPMS indicat...
Page 280 - left front tire; in the following clockwise
7. Train the TPMS sensors in the tires using the following TPMS resetsequence starting with the left front tire in the following clockwise order: • Left front (Driver’s side front tire) • Right front (Passenger’s side front tire) • Right rear (Passenger’s side rear tire) • Left rear (Driver’s side r...
Page 281 - Brake fluid maintenance; INTERIOR
• If the horn does not sound while attempting to reset any wheel, seekservice from your authorized dealer. 10. Perform Steps 8 and 9 on the right front tire, right rear tire andfinally the left rear tire. Training is complete after the horn sounds forthe last tire trained (left rear tire). Turn the ...
Page 282 - Calibrated speedometer - police
Seat belt extenders should never be worn when the lap strap will notadjust snugly on the hips and/or when the intersection of the lap beltand shoulder belt straps (measured along the lap strap) is less than six(6) inches (15 cm) from an imaginary center line of the occupant’s body. WARNING: Do not u...
Page 283 - Aftermarket equipment installation; Police Interceptor Modifier Guide
transceivers, garage door openers and other transmitters whose poweroutput is 5 watts or less will not ordinarily affect your vehicle’soperation.) Because we have no control over the installation, design or manufactureof such systems, Ford cannot assume responsibility for any adverseeffects or damag...
Page 284 - Trunk PackTM and trunk loading; Ford recommends that police equipment be both; Trunk packing considerations
Trunk Pack™ and trunk loading WARNING: Ford recommends that police equipment be both secured and laterally aligned. Hard, stiff or sharp objects, especially when not secured or properly located, pose a risk to the fueltank and back seat occupants in the event of a high speed rear impact.After-market...
Page 285 - ’LOAD SAFE’; Equipment categories and placement; not be transported in a vehicle trunk
’LOAD SAFE’ L-Lateral S-Soft O-Orientation A-and A-and F-Fixed D-Direction E-Equipment Equipment categories and placement It is recognized that a wide variety of equipment is carried in the trunks ofpolice vehicles as noted above. This section addresses the inherent risks ofvarious types of equipmen...
Page 287 - deploy the system any time the key or engine is turned on.
The fire suppression system is mounted beneath the vehicle andattached to the frame above and forward of the fuel tank and rear axle.The fire system control module is mounted inside the passengercompartment centered underneath the rear seat cushion. The system isdesigned to deploy automatically afte...
Page 288 - Figure A
Figure A The approved ISO symbol for fire suppression is shown in Figure A. Thissymbol is printed on the manual activation switch and on the diagnostictelltale on the instrument cluster. The system automatically performs a diagnostic check self check andmomentarily lights the cluster lamp when the k...
Page 289 - It is imperative
Manufactured by combining ballistic grade ceramic and HighPerformance Para-Aramid, this composite ballistic door panel has beenextensively tested with rounds called out in the above-referencedspecifications. WARNING: As with body armor, protection provided by the ballistic panel is limited. Certain ...
Page 290 - Removing the panels; AIRBAGS
Removing the panels It is important that these panels be removed from the vehicle after thevehicle has been impacted on the protected door, the door has beenshot, or the vehicle is being removed from active duty. For details onpanel removal, refer to the Crown Victoria Workshop Manual. After removal...
Page 292 - Figure 2
Figure 2 1. 30.5 inches (775 mm). Cross section through center of vehicle(passenger side shown) 1 Crown Victoria Severe Duty 292 2011 Crown Victoria (cro) Owners Guide, 3rd PrintingUSA (fus)
Page 293 - Figure 3
Figure 3 1. 23.6 inches (600 mm). Front passenger compartment 2. 17 inches (430 mm). Front driver Crown Victoria Severe Duty 293 2011 Crown Victoria (cro) Owners Guide, 3rd PrintingUSA (fus)
Page 295 - Figure 6; Equipment must not interfere; The airbag door must be kept clear for deployment of airbag
Figure 6 1. Area on top of instrument panel. Equipment must not interfere with driver visibility. 2. The airbag door must be kept clear for deployment of airbag 3. Area in front of center console from bottom of ashtray to top ofinstrument panel (see Figure 2 for dimensions) 4. 11 inches (279 mm) wid...
Page 300 - FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE; the remainder of your new vehicle limited warranty.; Lifestyle; Vehicle tracking and recovery*; Accessories
FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for yourvehicle through your local Ford or Ford of Canada dealer. These qualityaccessories have been specifically engineered to fulfill your automotiveneeds; they are custom designed to complement the ...
Page 302 - Ford Extended Service Plan
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford and Lincoln owners have discovered thepowerful protection of Ford ESP. It is the only extended service planbacked by Ford Motor Company, and provides “peace of mind”protection beyond the New Vehicle Limited Warranty coverage. Up t...
Page 305 - FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY); Rental reimbursement
FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is the only service contractbacked by Ford Motor Company of Canada, Limited. Depending on theplan you purchase, Ford ESP provides benefits such as: • R...
Page 306 - Protecting your investment
GENERAL MAINTENANCE INFORMATION Why maintain your vehicle? This guide describes the scheduled maintenance required for yourvehicle. Carefully following this schedule helps protect against majorrepair expenses resulting from neglect or inadequate maintenance andmay also help to increase the value of ...
Page 307 - Genuine Ford parts and service; Convenience
Ford strongly recommends the use of genuine Ford replacement parts.Parts other than Ford, Motorcraft 威 or Ford-authorized remanufactured parts that are used for maintenance replacement or for the service ofcomponents affecting emission control must be equivalent to genuineFord Motor Company parts in...
Page 308 - Owner checks and services
Genuine Ford and Motorcraft 姞 replacement parts Dealerships stock Ford and Motorcraft 威 branded replacement parts. These parts meet or exceed Ford Motor Company’s specifications, andwe stand behind them. Parts installed at your dealership carry anationwide, 12 month/12,000 mile (20,000 km) parts and...
Page 311 - NORMAL SCHEDULED MAINTENANCE AND LOG
NORMAL SCHEDULED MAINTENANCE AND LOG The following section contains the “Normal Schedule”. This schedule ispresented at specific mileage (kilometer) intervals with exceptionsnoted. Scheduled Maintenance 311 2011 Crown Victoria (cro) Owners Guide, 3rd PrintingUSA (fus)
Page 314 - failure to replace
Every 15,000 miles(24,000 km) Replace cabin air filter (if equipped) Every 30,000 miles(48,000 km) Replace climate-controlled seat filter (ifequipped) Replace engine air filter Replace fuel filter (Crown Victoria, GrandMarquis and Town Car) Every 105,000 miles(168,000 km) Change engine coolant 1 Rep...
Page 315 - Maintenance schedule log
Maintenance schedule log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...
Page 318 - SPECIAL OPERATING CONDITIONS; If you operate your vehicle; primarily; in one of the more demanding; occasionally; operate your vehicle under; Towing a trailer or using a camper or car-top carrier; – Inspect and lubricate U-joints; Exceptions; – Change engine oil and filter
SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in one of the more demanding conditions listed below, you will need to have some items maintainedmore frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additionalmain...
Page 319 - – Replace engine air filter; months; months or 200 hours of engine
Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery Inspect frequently, service as required – Replace cabin air filter (if equipped) – Replace engine air filter Every 5,000 miles (8,000 km) – Inspect brake system– Inspe...
Page 320 - months or as indicated by; – Change engine oil and filter (see description below)
Crown Victoria police interceptor & taxi, and Executive Series Town Car equipped with engine idle hour meter Inspect frequently, service as required – Replace cabin air filter (if equipped) Every 5,000 miles (8,000 km) – Inspect brake system– Inspect wheels and related components for abnormalnoi...
Page 321 - It cannot be; Police/Fleet vehicles often experience long periods of; Engine idle hour meter calculation:
ENGINE IDLE HOUR METER (IF EQUIPPED): Your vehicle may be equipped with an idle meter to indicate how muchtime the vehicle is idling in P (Park) or N (Neutral). The meter isincorporated with the vehicle odometer. Depressing the odometer-resetbutton once will display the trip odometer (miles [km] fol...
Page 322 - Exclusive use of E85 (Flex Fuel Vehicles only)
Operating in dusty conditions such as unpaved or dusty roads Inspect frequently, service as required – Replace cabin air filter (if equipped) – Replace engine air filter Every 5,000 miles (8,000 km) – Inspect wheels and related components for abnormalnoise, wear, looseness or drag– Rotate tires, ins...
Page 323 - Special operating condition log
Special operating condition log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...
Page 325 - EXCEPTIONS
EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. Theyare listed below: Normal vehicle axle maintenance ❑ Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axlesare lubricated for life. These fluids are not...
Page 327 - ENGINE COOLANT CHANGE RECORD; Initial change; Engine coolant change log
ENGINE COOLANT CHANGE RECORD Initial change 6 years or 105,000 miles (168,000 km)(whichever comes first) After initial change Every 3 years or 45,000 miles (72,000 km) Engine coolant change log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE...
Page 328 - Index
A ABS (see Brakes) .....................180 Accessory delay ..........................68 Airbags (police) ........................290 Airbag supplemental restraintsystem ................................112, 122 and child safety seats ............114description ......................112, 122disposal ...
Page 330 - Heating
Engine oil ..................................233 change oil soon warning,message center .......................233checking and adding ..............233dipstick ....................................233filter, specifications ........235, 263recommendations ...................235refill capacities .........