Ford 2011 Crown Victoria v.2- User Manual

Warning symbols on your vehicle When you see this symbol, it isimperative that you consult therelevant section of this guide beforetouching or attempting adjustmentof any kind. Protecting the environment We must all play our part inprotecting the environment. Correctvehicle usage and the authorizedd...

Do not add friction modifier compounds or special break-in oils sincethese additives may prevent piston ring seating. See Engine oil in the Maintenance and Specifications chapter for more information on oil usage. SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is cov...

your vehicle. For U.S. only (if equipped), if you choose to use the SYNC 威 Vehicle Health Report, you consent that certain diagnostic informationmay also be accessed electronically by Ford Motor Company and Fordauthorized service facilities, and that the diagnostic information may beused for any pur...

CELL PHONE USE The use of Mobile Communications Equipment has become increasinglyimportant in the conduct of business and personal affairs. However,drivers must not compromise their own or others’ safety when usingsuch equipment. Mobile Communications can enhance personal safetyand security when app...

These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat LowerAnchor Child Seat TetherAnchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid -Non-Petroleum Based P...

WARNING LIGHTS AND CHIMES Standard instrument cluster Optional instrument cluster Warning lights and gauges can alert you to a vehicle condition that maybecome serious enough to cause expensive repairs. A warning light mayilluminate when a problem exists with one of your vehicle’s functions.Many lig...

Brake system warning light: To confirm the brake system warninglight is functional, it willmomentarily illuminate when theignition is turned to the on positionwhen the engine is not running, or in a position between on and start, orby applying the parking brake when the ignition is turned to the onp...

Charging system: Illuminates when the battery is not charging properly.If it stays on while the engine isrunning, there may be a malfunctionwith the charging system. Contact your authorized dealer as soon aspossible. This indicates a problem with the electrical system or a relatedcomponent. Engine o...

Low tire pressure warning: Illuminates when your tire pressureis low. If the light remains on atstart up or while driving, the tirepressure should be checked. Referto Inflating your tires in the Tires, Wheels and Loading chapter. When the ignition is first turned to on, the light will illuminate for...

Turn signal: Illuminates when the left or right turn signal or thehazard lights are turned on. If theindicators stay on or flash faster, check for a burned out bulb. High beams: Illuminates when the high beam headlamps are turned on. Headlamps on warning chime: Sounds when the headlamps or parking l...

Engine coolant temperaturegauge: Indicates engine coolant temperature. At normal operatingtemperature, the needle will be inthe normal range (between “H” and“C”). If it enters the red section, the engine is overheating. Stopthe vehicle as soon as safelypossible, switch off the engine and let the eng...

TEXT SIZE Press SELECT to change the display text size: • NORMAL • LARGE UNITS Displays the current units English or Metric. Press SELECT to change the display units. • ENGLISH • METRIC LANGUAGE Displays the current language selected. Press SELECT to change the display language. • ENGLISH • ESPANOL ...

AUDIO SYSTEMS AM/FM stereo (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is the ...

1. Seek: Press / to find the next strong station down/up thefrequency band. 2. Tune: Press / to manually change radio frequency down/up. 3. AM/FM: Press to choose a frequency band in radio mode. 4. Memory preset buttons: To set a station: Select frequency bandAM/FM; tune to a station, press andhold ...

Autoset: Allows you to set the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2. PressMENU until AUTOSET appears in the display. Press SEL to turn ON or OFF. When the six strongest stations are filled, the station storedin preset 1 will begin pl...

9. TUNE: Press to manually go up or down the radio frequency. CAT: CAT is only available when equipped with Satellite Radio. Your system may be equipped with Satellite ready capability. The kit to enableSatellite reception is available through your dealer. Detailed Satelliteinstructions are included...

WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that maytake their focus off the road. Your primary responsibility is the safeoperation of the vehicle. We recommen...

GENERAL AUDIO INFORMATION Radio frequencies: AM and FM frequencies are established by the Federal Communications Commission (FCC) and the Canadian Radio andTelecommunications Commission (CRTC). Those frequencies are: AM - 530, 540–1700, 1710 kHz FM- 87.7, 87.9–107.7, 107.9 MHz Radio reception factor...

CD/CD player care: Do: • Handle discs by their edges only. Never touch the playing surface. • Inspect discs before playing. Clean only with an approved CD cleanerand wipe from the center out. Don’t: • Expose discs to direct sunlight or heat sources for extended periodsof time. • Clean using a circul...

MANUAL HEATING AND AIR CONDITIONING SYSTEM(IF EQUIPPED) 1. Fan speed adjustment: Controls the volume of air circulated in thevehicle. 2. Temperature selection: Controls the temperature of theairflow in the vehicle. 3. Air flow selections: Controls the direction of the airflow in thevehicle. See the ...

• A small amount of air may be felt from the floor vent regardless of theair distribution setting that is selected. During extreme high ambient temperatures when idling stationary forextended periods of time in gear, it is recommended to run the A/C inthe MAX A/C position reduce blower fan speed fro...

During extreme high ambient temperatures when idling stationary forextended periods of time in gear, it is recommended to run the A/C inthe MAX A/C position reduce blower fan speed from the highest settingand put the vehicle’s transmission into the park gear position to continueto receive cool air f...

HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps,license plate lamps and tail lamps. Turns the headlamps on. Autolamp control (if equipped) The autolamp system provides lightsensitive automatic on-off control ofthe exterior lights normallycontrolled by the hea...

Fog lamp control (if equipped) With the ignition on, the fog lampscan be turned on when theheadlamp control is pulled towardyou and is in any of the followingpositions: • Parking lamps • Low beams • Autolamps (when active) Fog lamps will turn off when thehigh beams are activated. High beams • Push t...

WARNING: Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Light (DRL) System does not activate your tail lamps and generally may notprovide adequate lighting during these conditions. Failure to activateyour headlamps under these conditions may result...

8. Locate the horizontal adjuster foreach headlamp. Turn it clockwise orcounterclockwise and place the leftedge of the high intensity area evenwith the vertical line correspondingto the headlamp under adjustment. Vertical aim adjustment (Grand Marquis only) 1. Park the vehicle directly in front of a...

To see a clearer light pattern foradjusting, you may want to blockthe light from one headlamp whileadjusting the other. 5. Locate the vertical adjuster oneach headlamp. Using a 4 mmwrench, turn the adjuster eitherclockwise (to adjust down) orcounterclockwise (to adjust up).The horizontal edge of the...

If equipped with remote keyless entry, the courtesy lamp will illuminatewhenever any door is opened and will remain on for 25 seconds after thedoor is shut or when the ignition is turned to the on position. Rear courtesy/reading lamps (if equipped) Rotate the lens to illuminate thelamp. With the len...

Replacing exterior bulbs Check the operation of all bulbs frequently. Replacing headlamp bulbs (Crown Victoria only) To remove the headlamp bulb: 1. Make sure the headlamp switch is in the off position, then open thehood. 2. Remove the radiator cover by turning the three retainers to the unlockposit...

To install the new bulb: WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause thebulb to break the next time the headlamps are operated. Note: If the bulb is accident...

5. Rotate the bulb socketcounterclockwise and remove fromlamp assembly. 6. Carefully pull bulb straight out ofthe socket and push in the new bulbuntil it snaps, locking it intoposition. 7. To complete installation, followthe removal procedure in reverseorder. Replacing tail/brake/turn signal lamp bu...

3. Carefully pull the bulb socket outof the lamp assembly. 4. Pull the bulb straight out of thesocket and push in the new bulb. To install, reverse the removalprocedure. Replacing headlamp bulbs (Grand Marquis only) To remove the headlamp bulb: 1. Make sure the headlamp control is in the off positio...

WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause thebulb to break the next time the headlamps are operated. Note: If the bulb is accidentally touched, it should b...

Replacing high-mount brakelamp bulbs 1. Remove two screws from thelamp assembly. 2. Carefully lift the lamp assemblyup for access to the bulbs. 3. Carefully pull the bulb socket outof the lamp assembly. 4. Pull the bulb straight out of thesocket and push in the new bulb. To install, reverse the remo...

MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you toincrease the speed of the wipers;rotate towards you to decrease thespeed of the wipers. Windshield washer: Press the end of the stalk: • briefly: causes a single swipe ofthe wipers without washer fluid. • a quick pr...

TILT STEERING WHEEL To adjust the steering wheel: 1. Pull and hold the steering wheelrelease control toward you. 2. Move the steering wheel up ordown until you find the desiredlocation. 3. Release the steering wheelrelease control. This will lock thesteering wheel in position. WARNING: Never adjust ...

Heated outside mirrors (if equipped) Both mirrors are heatedautomatically to remove ice, mistand fog when the rear windowdefrost is activated. Do not remove ice from themirrors with a scraper orattempt to readjust the mirrorglass if it is frozen in place.These actions could causedamage to the glass ...

SPEED CONTROL (IF EQUIPPED) With speed control set, you can maintain a set speed without keepingyour foot on the accelerator pedal. WARNING: Do not use the speed control in heavy traffic or on roads that are winding, slippery or unpaved. Using speed control The speed controls are located on the stee...

Resuming a set speed Press and release RESUME. This will automatically return the vehicle tothe previously set speed. Increasing speed while using speed control To set a higher speed: • Press and hold SET + until you get to the desired speed, then release.You can also use SET + to operate the tap-up...

Climate control features TEMP +/–: Press to increase or decrease the interior temperature. POSITIVE RETENTION FLOOR MAT WARNING: Do not install additional floor mats on top of the factory installed floor mats as they may interfere with the accelerator or the brake pedals. Position the floor mat so t...

KEYS The vehicle is equipped with a master key which will access the vehicle’sdoors, trunk, glove box, ignition and remote trunk release. POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors. Smart locks (if equipped) With the key in any ignition position, ...

Autounlock The autounlock feature will unlock all doors when: • the ignition has been in the on position, all doors are closed, and thevehicle has been in motion at a speed greater than 12 mph (20 km/h), • the vehicle has then come to a stop and the ignition is turned to theaccessory or off position...

SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED) With the keyless entry keypad, youcan: • lock or unlock the vehicle doorswithout using the key. • open the trunk. See also Remote entry system in this chapter for more information. Your vehicle has a factory-set 5–digit code that operates the keylessent...

4. Press 3 • 4 to store the second personal code. 5. The doors will again lock then unlock to confirm programming of thenew code. To store a third personal code: 1. Enter the factory set code. 2. Within five seconds press 1 • 2 on the keypad to enter the programming mode. 3. Enter a third personal 5...

Locking doors with the keyless entry system It is not necessary to enter the factory-set code prior to locking all doors.To lock the doors, press 7 • 8 and press 9 • 0 at the same time. Note: The doors will not lock if the driver door is ajar. Anti-scan feature If the wrong code has been entered sev...

Changes or modifications not expressly approved by the partyresponsible for compliance could void the user’s authority tooperate the equipment. Your vehicle comes with two coded keys ; additional coded keys may be purchased from your authorized dealer. The authorized dealer canprogram your spare key...

SEATING Adjustable head restraints Your vehicle is equipped with front row outboard head restraints that arevertically adjustable. WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and/or operate the vehicle, until the head res...

2. Simultaneously press and holdboth the adjust/release button andthe unlock/remove button, then pullup on the head restraint. To reinstall the adjustable head restraint, do the following: 1. Insert the two stems into theguide sleeve collars. 2. Push the head restraint downuntil it locks. Properly a...

Lift handle to move seat forward orbackward. Pull lever up to adjust seatback. WARNING: Before returning the seatback to its original position, make sure thatcargo or any objects are nottrapped behind the seatback. Afterreturning the seatback to itsoriginal position, pull on theseatback to ensure th...

To adjust the front seatback usingthe manual recliner: • Lift and hold the handle locatedon the side of the seat. • Lean against the seatback toadjust it to your desired position.You can recline the seat back orbring it forward. • Release the handle when the desired position has been reached. Adjust...

Press to move the front portion ofthe seat cushion up or down. Press to move the rear portion ofthe seat cushion up or down. Using the power lumbar support (if equipped) The power lumbar control is locatedon the front inboard side of theseat. Press the top side of the control toadjust firmness. Pres...

Front passenger sensing system For airbags to do their job they must inflate with great force, and thisforce can pose a potentially deadly risk to occupants that are very closeto the airbag when it begins to inflate. For some occupants, like infantsin rear-facing child seats, this occurs because the...

Safety restraints precautions WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit in a rear seating position where they can be properly restrained. WARNING: Never let a passenger hold a...

WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a childanywhere near them. WARNING: Front and rear seat occupants, including pregnant women, should wear safety belts fo...

Restraint of pregnant women WARNING: Always ride and drive with your seatback upright and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. Theshoulder portion of the safety belt should be positioned across thechest. Pregnant...

Shorten and fasten the belt whennot in use. Safety belt locking modes The front outboard and rear safety restraints in the vehicle arecombination lap and shoulder belts. The driver safety belt has the firstlocking mode and the front outboard passenger and rear seat safety beltshave both types of loc...

How to use the automatic locking mode 1. Buckle the combination lap andshoulder belt. 2. Grasp the shoulder portion andpull downward until the entire beltis pulled out. 3. Allow the belt to retract. As the belt retracts, you will hear a clickingsound. This indicates the safety belt is now in the aut...

Safety belt extension assembly If the safety belt is too short when fully extended, there is an 8 inch(20 cm) safety belt extension assembly that can be added (part number611C22). This assembly can be obtained from an authorized dealer. Use only extensions manufactured by the same supplier as the sa...

Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and achime sounds to remind the occupants to fasten their safety belts. Conditions of operation If... Then... The driver’s safety belt is notbuckled before the ignitionswitch is turned t...

WARNING: Do not sit on top of a buckled safety belt or insert a latchplate into the buckle to avoid the Belt-Minder 威 chime. To do so may adversely affect the performance of the vehicle’s airbagsystem. One-time disable If at any time the driver/front passenger quickly buckles then unbucklesthe safet...

1. Turn the ignition switch to the on position. DO NOT START THEENGINE. 2. Wait until the safety belt warning light turns off (Approximately oneminute). • Step 3 must be completed within 50 seconds after the safety beltwarning light turns off. 3. For the seating position being disabled, buckle then ...

Important SRS precautions The SRS is designed to work withthe safety belt to help protect thedriver and right front passengerfrom certain upper body injuries.Airbags DO NOT inflate slowly;there is a risk of injury from adeploying airbag. WARNING: All occupants of the vehicle, including the driver, s...

Children and airbags Children must always be properlyrestrained. Accident statisticssuggest that children are safer whenproperly restrained in the rearseating positions than in the frontseating position. Failure to followthese instructions may increase therisk of injury in a collision. WARNING: Airb...

How does the airbag supplemental restraint system work? The airbag SRS is designed toactivate when the vehicle sustainslongitudinal deceleration sufficientto cause the sensors to close anelectrical circuit that initiates airbaginflation. The fact that the airbags did notinflate in a collision does n...

The SRS consists of the following items: • Driver and passenger airbag modules (which include the inflators andairbags) • safety belt pretensioners • Front passenger sensing system • “Passenger airbag off” or “pass airbag off” indicator lamp. Refer to Front passenger sensing system later in this cha...

The conditions listed above may cause the weight of a properly seatedoccupant to be incorrectly interpreted by the front passenger sensingsystem. The person in the front passenger seat may appear heavier orlighter due to the conditions described in the list above. WARNING: To reduce the risk of poss...

WARNING: The front passenger airbag is not designed to offer protection to an occupant in the center seating position. WARNING: An out of position front center occupant could affect the decision of the front passenger sensing system. If it is necessary to modify an advanced front airbag system toacc...

WARNING: Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident. WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback. WARNING...

The side airbags are fitted on the outboard side of the seatbacks of thefront seats. In certain lateral collisions, the airbag on the side affected bythe collision will be inflated. The airbag was designed to inflate betweenthe door panel and occupant to further enhance the protection providedoccupa...

• A series of five beeps will be heard. The tone pattern will repeatperiodically until the problem and/or light are repaired. If any of these things happen, even intermittently, have the SRS servicedat your authorized dealer immediately. Unless serviced, the system maynot function properly in the ev...

Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommendedrestraint type Infants ortoddlers Children weighing 40 lb (18 kg) orless (generally age four or younger) Use a child safetyseat (sometimescalled an infantcarrier, convertibleseat, or toddlerseat). Smallc...

Recommendations for attaching child safety restraints for children RestraintType Child Weight Use any attachment method as indicated below by “X” LATCH(loweranchorsandtoptetheranchor) LATCH(loweranchorsonly) Safetybeltandtoptetheranchor Safetybelt andLATCH(loweranchorsand toptetheranchor) Safetybelt...

WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision, which may result in serious injury ordeath. WARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase ...

Follow all the safety restraint and airbag precautions that apply to adultpassengers in your vehicle. If the child is the proper height, age, and weight (as specified by yourchild safety seat or booster manufacturer), fits the restraint and can berestrained properly, then restrain the child in the c...

10. Before placing the child in theseat, forcibly move the seat forwardand back to make sure the seat issecurely held in place. To checkthis, grab the seat at the belt pathand attempt to move it side to sideand forward and back. There shouldbe no more than 1 inch (2.5 cm) ofmovement for proper insta...

Attaching child safety seats with tether straps Many forward-facing child safety seats include a tether strap whichextends from the back of the child safety seat and hooks to an anchoringpoint called the top tether anchor. Tether straps are available as anaccessory for many older safety seats. Conta...

2. Locate the correct anchor for theselected seating position. 3. Open the tether anchor cover. 4. Clip the tether strap to theanchor as shown. If the tether strap is clippedincorrectly, the child safety seat maynot be retained properly in theevent of a collision. 5. Tighten the child safety seat te...

Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, and lets you adjust the shoulder belt to cross the chest andrest snugly near the center of the shoulder. The drawings below comparethe ideal fit (cente...

Follow all instructions provided by the manufacturer of the booster seat. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the riskof injury or death in a collis...

INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewallbetween tread shoulder andmaximum section width. Forexample: • Treadwear 200 Traction AA Temperature A These Tire Quality G...

WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or “blowout”, with unexpected loss of vehicle control and increasedrisk of injury. Under-inflation increases sidewall flexing and rollingresistance, resulting in heat buildup a...

Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressurewhen you get to the pump. It is normal for tires to heat up and the airpressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, ...

Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them if one or more of the following conditions exist: Tire wear When the tread is worn down to1/16th of an inch (2 mm), tires mustbe replaced to help pre...

U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identific...

Safety practices Driving habits have a great deal to do with your tire mileage and safety. • Observe posted speed limits • Avoid fast starts, stops and turns • Avoid potholes and objects on the road • Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck...

Tire rotation Rotating your tires at the recommended interval (as indicated in the Scheduled Maintenance Guide chapter) will help your tires wear more evenly, providing better tire performance and longer tire life. • Rear-wheel drive (RWD) vehicles(front tires at top of diagram) Sometimes irregular ...

Information on “P” type tires P215/65R15 95H is an example of atire size, load index and speedrating. The definitions of theseitems are listed below. (Note thatthe tire size, load index and speedrating for your vehicle may bedifferent from this example.) 1. P: Indicates a tire, designated by the Tir...

Note: You may not find this information on all tires because it is not required by federal law. Letter rating Speed rating - mph (km/h) M 81 mph (130 km/h) N 87 mph (140 km/h) Q 99 mph (159 km/h) R 106 mph (171 km/h) S 112 mph (180 km/h) T 118 mph (190 km/h) U 124 mph (200 km/h) H 130 mph (210 km/h)...

11. Maximum Load: Indicates the maximum load in kilograms and pounds that can be carried by the tire. Refer to the Safety ComplianceCertification Label, which is located on the B-Pillar or the edge of thedriver’s door, for the correct tire pressure for your vehicle. 12. Treadwear, Traction and Tempe...

Additional information contained on the tire sidewall for “LT” typetires “LT” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below. Note: Tire Quality Grades do not apply to this type of tire. 1. LT: Indicates a tire, designated by the Tire a...

Information on “T” type tires “T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below: T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Grades donot apply ...

The tire pressure monitoring system complies with part 15 of the FCCrules and with RSS-210 of Industry Canada. Operation is subject to thefollowing two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,including interference that...

Understanding your tire pressure monitoring system (TPMS) The tire pressure monitoring system measures pressure in your four roadtires and sends the tire pressure readings to your vehicle. The low tirepressure warning light will turn on if the tire pressure is significantly low.Once the light is ill...

When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn youwhen your tires need air. It can also warn you in the event the system is nolonger capable of functioning as intended. Please refer to the followingchart for information conc...

When inflating your tires When putting air into your tires (such as at a gas station or in yourgarage), the tire pressure monitoring system may not respondimmediately to the air added to your tires. It may take up to two minutes of driving over 20 mph (32 km/h) for thelight to turn off after you hav...

Note: The suspension insulation and bumpers will help prevent vehicle damage. Do not remove these components from your vehicle when usingsnow tires and chains. Follow these guidelines when using snow tires and chains: • If possible, avoid fully loading your vehicle. • Use only cable type chains offe...

Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be foundon the Tire Label on the B-Pillar or the edge of the driver’s door(vehicles exported outside the US and Canada may not have a TireLabel). Look for “THE COMBINED WEI...

Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue loadweight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb wei...

GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Labellocated on the B-Pillar or the edge of the driver’s door. The totalload on each axle must never exceed its GAWR....

• Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structuraldamage, serious damage to the vehicle, loss of control and personalinjury. Tires, Wheels and Lo...

GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo andpassengers – that the vehicle can handle without r...

1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb. Now youhave the load capacity to transport the cement and your friend home.In metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x45 kg) = 635 - 198 - 405 = 32 kg. The above calculations also assume that the loads are position...

WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of the vehicle and could result in engine damage, transmission damage, structural damage, lossof vehicle control, vehicle rollover and personal injury. Preparing to tow Use the proper equipment for towing ...

Trailer lamps Trailer lamps are required on most towed vehicles. Make sure all runninglights, brake lights, turn signals and hazard lights are working. Contactyour authorized dealer or trailer rental agency for proper instructionsand equipment for hooking-up trailer lamps. Driving while you tow When...

Launching or retrieving a boat Disconnect the wiring to the trailer before backing the trailerinto the water. Reconnect the wiring to the trailer after thetrailer is removed from the water. When backing down a ramp during boat launching or retrieval: • Do not allow the static water level to rise abo...

STARTING Positions of the ignition 1. Off— shuts off the engine and allaccessories/locks the gearshift leverand allows key removal. 2. Accessory— allows the electricalaccessories such as the radio tooperate while the engine is notrunning. 3. On— all electrical circuitsoperational. Warning lightsillu...

You may experience a decrease in peak performance when the engine iscold when operating on E 85 ethanol. Do not crank the engine for more than 10 seconds at a time as starterdamage may occur. If the engine fails to start, turn the key to off andwait 30 seconds before trying again. Do not use startin...

ENGINE BLOCK HEATER (IF EQUIPPED) An engine block heater warms the engine coolant which aids in startingand allows the heater/defroster system to respond quickly. If your vehicleis equipped with this system, your equipment includes a heater elementwhich is installed in your engine block and a wire h...

• To reduce the risk of electrical shock, do not use your heater withungrounded electrical systems or two pronged (cheater) adapters.Also ensure that the block heater, especially the cord, is in goodcondition before use. • Make sure that when in operation, the extension cord plug /engineblock heater...

BRAKES Your service brakes are self-adjusting. Refer to the scheduled maintenance information for scheduled maintenance. Occasional brake noise is normal and often does not indicate aperformance concern with the vehicle’s brake system. In normaloperation, automotive brake systems may emit occasional...

The ABS operates by detecting theonset of wheel lockup during brakeapplications and compensates forthis tendency. The wheels areprevented from locking even whenthe brakes are firmly applied. Theaccompanying illustration depictsthe advantage of an ABS equippedvehicle (on bottom) to a non-ABSequipped ...

Parking brake Apply the parking brake wheneverthe vehicle is parked. To set the parking brake: 1. Move the gearshift to P (Park). 2. Press pedal downward. The BRAKE warning lamp in theinstrument cluster illuminates andremains illuminated (when theignition is turned on) until theparking brake is full...

STEERING To help prevent damage to the power steering system, never hold thesteering wheel at its furthest turning points (until it stops) for more thana few seconds when the engine is running. It is also important to maintain a proper power steering fluid level in thepower steering fluid reservoir:...

If you exceed the load limit, the rear air suspension may not operate. The air suspension shut-off switch islocated on the left side of the trunk.If this switch is in the off position,the rear air suspension will notoperate. WARNING: On vehicles equipped with air suspension, turn off the airsuspensi...

If the fuse is not blown, perform the following procedure: 1. Apply the parking brake, turn the ignition to the accessory position. 2. Locate the access plug on theunderside of the steering columncover. 3. Remove the access plug using aflat head screwdriver. Insert thescrewdriver into the access hol...

• O/D OFF lamp is illuminated. • Provides engine braking. • Use when driving conditions cause excessive shifting from O/D toother gears. Examples: hilly terrain, heavy loads, trailer towing andwhen engine braking is required. • To return to O/D (overdrive mode), press the transmission controlswitch....

DRIVING THROUGH WATER If driving through deep or standingwater is unavoidable, proceed veryslowly especially when the depth isnot known. Never drive throughwater that is higher than the bottomof the wheel rims (for cars) or thebottom of the hubs (for trucks). When driving through water, traction or ...

ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. The serviceis available: • 24-hours, seven days a week • for the...

Canadian customers refer to your Warranty Guide or visit ourwebsite at www.ford.ca for information on: Using roadside assistance Complete the roadside assistance identification card and place it in yourwallet for quick reference. In the United States, this card is found in theOwner Guide portfolio i...

The fuel pump shut-off switch islocated on the left side of the trunkbehind the left rear tail light and thetrunk liner. Use the following procedure to reset the fuel pump shut-off switch. 1. Turn the ignition to the off position. 2. Check the fuel system for leaks. 3. If no fuel leak is apparent, r...

Note: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wiredamage and could start a fire. Standard fuse amperage rating and color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link ca...

The fuses are coded as follows. Fuse/Relay Location Fuse Amp Rating Protected Circuits 1 10A Ignition (START) - Starter relaycoil, DTRS 2 7.5A Power mirrors, Mirror switch,Keypad switch, Decklid switch,Adjustable pedal switch, Driver’sdoor module, Cluster 3 5A Ignition (START) - Audio mute,Police po...

Fuse/Relay Location Fuse Amp Rating Protected Circuits 8 10A Electronic automatic temperaturecontrol (EATC) module (vehiclesequipped with EATC only) 9 7.5A Ignition (ON/ACC) - Door lockswitch illumination, Heated seatswitch illumination, Radio,Antenna, Electrochromatic mirror,Window relay coil, Deck...

Fuse/Relay Location Fuse Amp Rating Protected Circuits 21 10A LCM (Right-hand low beam) 22 10A Ignition (ON/START) - Restraintcontrol module (RCM), Occupantclassification sensor (OCS),Passenger airbag deactivationindicator (PADI) 23 15A Multi-function switch(Flash-to-pass), LCM (Highbeams) 24 10A Ig...

Power distribution box The power distribution box is located in the engine compartment. Thepower distribution box contains high-current fuses that protect yourvehicle’s main electrical systems from overloads. WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To red...

Fuse/Relay Location Fuse Amp Rating Protected Circuits 102 50A** Cooling fan 103 50A** Instrument panel (I/P) fuse box feed#1, I/P fuses 10, 12, 14, 16 and 18 104 50A** Instrument panel (I/P) fuse box feed#2, I/P fuses 2, 4, 6, 8, 19, 21, 23 and25 105 30A** Starter relay feed 106 40A** Anti-lock bra...

CHANGING THE TIRES If you get a flat tire while driving, do not apply the brake heavily.Instead, gradually decrease your speed. Hold the steering wheel firmlyand slowly move to a safe place on the side of the road. Note: The tire pressure monitoring system (TPMS) indicator light will illuminate when...

Tire change procedure WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the vehicle is in P (Park). WARNING: To help prevent the vehicle from moving when you change a tire, be sure the parking br...

7. Remove the jack and fully tightenthe lug nuts in the order shown.Refer to Wheel lug nut torque specifications later in this chapter for the proper lug nut torquespecification. 8. Install any wheel covers,ornaments or hub caps. Make surethey are snapped in place. 9. Put flat tire, jack and lug wre...

4. Check all battery terminals and remove any excessive corrosion beforeyou attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electricalsurges. Turn all other accessories off. Connecting the jumper cables Note: In the...

Jump starting 1. Start the engine of the booster vehicle and run the engine atmoderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for anadditional three minutes before disconnecting the jumper cables. Removing the j...

WRECKER TOWING If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, yourroadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift or flatbedequipment. Do not tow with a slingb...

Emergency towing In case of a roadside emergency with a disabled vehicle (without accessto wheel dollies, car hauling trailer, or flatbed transport vehicle) yourvehicle (regardless of transmission powertrain configuration) can be flattowed (all wheels on the ground) under the following conditions: •...

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizeddealer. While any authorized dealer handling your vehicle line willprovide warranty service, we recommend you return to your sellingauthorized dealer who wants to ensure your continued satisfaction. Plea...

In Canada: Mailing address (Ford vehicles) Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing address (Lincoln vehicles) Lincoln CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oak...

You can get more information by calling BBB AUTO LINE at1-800-955-5100, or writing to: BBB AUTO LINE4200 Wilson Boulevard, Suite 800Arlington, Virginia 22203–1833 BBB AUTO LINE applications can also be requested by calling the FordMotor Company Customer Relationship Center at 1-800-392-3673. Note: F...

GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA Before exporting your vehicle to a foreign country, contact theappropriate foreign embassy or consulate. These officials can inform youof local vehicle registration regulations and where to find unleaded fuel. If you cannot find unleaded fuel or can onl...

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft 威 Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washingor laundry liquid. These products can ...

WINDOWS AND WIPER BLADES The windshield, rear and side windows and the wiper blades should becleaned regularly. If the wipers do not wipe properly, substances on thevehicle’s glass or the wiper blades may be the cause. These may includehot wax treatments used by commercial car washes, water repellen...

Regular cleaning and conditioning will maintain the appearance of theleather. Cleaning For dirt, use a vacuum cleaner then use a clean, damp cloth or softbrush. For routine cleaning, wipe the surface with a soft, damp cloth. For morethorough cleaning, wipe the surface with a mild soap and water solu...

FORD AND LINCOLN CAR CARE PRODUCTS Your Ford or Lincoln authorized dealer has many quality productsavailable to clean your vehicle and protect its finishes. These qualityproducts have been specifically engineered to fulfill your automotiveneeds; they are custom designed to complement the style andap...

SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer canprovide the necessary parts and service. Check your Warranty Guide to find out wh...

Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels. WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running. OPENING THE HOOD 1. Ins...

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 1. Brake fluid reservoir 2. Engine oil dipstick 3. Windshield washer fluid reservoir 4. Air filter assembly 5. Power steering fluid reservoir 6. Engine coolant reservoir 7. Battery 8. Power distribution box 9. Engine oil filler cap 10. Automatic trans...

WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if thelevel is low. In very cold weather, donot fill the reservoir completely. Only use a washer fluid that meetsFord specifications. Do not use anyspecial washer fluid such aswindshield water repellent type fluidor bug wash. They may causesque...

To prolong the life of the wiper blades, it is highly recommended toscrape off the ice on the windshield before turning on the wipers. Thelayer of ice has many sharp edges and can damage the micro edge of thewiper rubber element. ENGINE OIL Checking the engine oil Refer to the scheduled maintenance ...

• If the oil level is below this mark, engine oil must be added to raise the level within thenormal operating range. • If required, add engine oil to the engine. Refer to Adding engine oil in this chapter. • Do not overfill the enginewith oil. Oil levels above thismark may cause enginedamage. If the...

Engine oil and filter recommendations Look for this certificationtrademark. Use SAE 5W-20 engine oil Only use oils certified for gasoline engines by the American PetroleumInstitute (API). An oil with this trademark symbol conforms to thecurrent engine and emission system protection standards and fue...

BATTERY Your vehicle is equipped with aMotorcraft 威 maintenance-free battery which normally does notrequire additional water during itslife of service. If your battery has a cover/shield, make sure it is reinstalledafter the battery has been cleaned or replaced. For longer, trouble-free operation, k...

WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect againstpossible splashing of acid solution. In case of acid contact with skin oreyes, flush immediately with water f...

If the battery has been disconnected or a new battery has been installed,the clock and radio settings must be reset once the battery isreconnected. • Always dispose of automotivebatteries in a responsible manner.Follow your local authorizedstandards for disposal. Call yourlocal authorized recycling ...

When the engine is cold, check thelevel of the engine coolant in thereservoir. • The engine coolant should be at the FULL COLD level, or within theCOLD FILL or MIN / MAX range as listed on the engine coolantreservoir (depending upon application). • Refer to scheduled maintenance information for serv...

WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hotengine parts. WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the...

Add the proper mixture of coolant and water to the cooling system byfollowing these steps: 1. Before you begin, turn the engine off and let it cool. 2. When the engine is cool, wrap a thick cloth around the coolantpressure relief cap on the coolant reservoir (a translucent plastic bottle).Slowly tur...

Fill your engine coolant reservoir as outlined in Adding engine coolant in this section. Severe climates If you drive in extremely cold climates: • It may be necessary to increase the coolant concentrationabove 50%. • NEVER increase the coolant concentration above 60%. • A coolant concentration of 6...

WARNING: Never remove the coolant reservoir cap while the engine is running or hot. 5. Re-start the engine and take your vehicle to an authorized dealer. Driving the vehicle without repairing the engine problemincreases the chance of engine damage. Take your vehicle to anauthorized dealer as soon as...

Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materialsand any open flames beforefueling your vehicle. • Always turn off the vehicle beforefueling. • Automotive fuels can be harmfulor fatal if swallowed. Fuels such as gasoline and ethanol are highlytoxic an...

Refueling WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; • Do not smoke if you are near fuel or refueling your vehicle; ...

At the next opportunity, safely pull off of the road, remove the fuel fillercap, align the cap properly and reinstall it. The check fuel caplight or CHECK FUEL CAP message may not reset immediately; it may take several driving cycles for the check fuel cap light or CHECK FUEL CAP message to turn off...

Note: Use of any fuel other than those recommended may cause powertrain damage, a loss of vehicle performance, and repairs may notbe covered under warranty. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines toimprove air quality, per the recommendations in the Choosing th...

“Premium” unleaded gasoline is not recommended for vehicles designedto use “Regular” unleaded gasoline because it may cause these problemsto become more pronounced. If the problems persist, see yourauthorized dealer. FFV engines If you experience starting, rough idle or hesitation driveability probl...

ESSENTIALS OF GOOD FUEL ECONOMY Measuring techniques Your best source of information about actual fuel economy is you, thedriver. You must gather information as accurately and consistently aspossible. Fuel expense, frequency of fill-ups or fuel gauge readings areNOT accurate as a measure of fuel eco...

Calculating fuel economy 1. Fill the fuel tank completely and record the initial odometer reading(in miles or kilometers). 2. Each time you fill the tank, record the amount of fuel added (ingallons or liters). 3. After at least three to five tank fill-ups, fill the fuel tank and recordthe current od...

EMISSION CONTROL SYSTEM Your vehicle is equipped with various emission control components and acatalytic converter which will enable your vehicle to comply withapplicable exhaust emission standards. To make sure that the catalyticconverter and other emission control components continue to workproper...

Readiness for Inspection/Maintenance (I/M) testing Some state/provincial and local governments may haveInspection/Maintenance (I/M) programs to inspect the emission controlequipment on your vehicle. Failure to pass this inspection could preventyou from getting a vehicle registration. Your vehicle ma...

2. While the engine idles, turn the steering wheel left and right severaltimes. 3. Turn the engine off. 4. Check the fluid level in thereservoir. It should be between theMIN and MAX lines. Do not addfluid if the level is in this range. 5. If the fluid is low, add fluid in small amounts, continuously...

AIR FILTER Refer to scheduled maintenance information for the appropriate intervals for changing the air filter element. When changing the air filter element, use only the air filter elementlisted. Refer to Motorcraft 威 part numbers in this chapter. WARNING: To reduce the risk of vehicle damage and/...

VEHICLE STORAGE If you plan on storing your vehicle for an extended period of time(30 days or more), refer to the following maintenance recommendationsto ensure your vehicle stays in good operating condition. All motor vehicles and their components were engineered and tested forreliable, regular dri...

Note: During extended periods of vehicle storage (30 days or more), fuel may deteriorate due to oxidation. Add Motorcraft 威 Gas Stabilizer or equivalent meeting Ford material specification ESE-M99C112-A to thevehicle fuel system whenever actual or expected storage periods exceed30 days. Follow the i...

• Check the exhaust for any foreign material that may have collectedduring storage. • Check tire pressures and set tire inflation per the Tire Label. • Check brake pedal operation. Drive the vehicle 15 ft (4.5 meters) backand forth to remove rust build-up. • Check fluid levels (including coolant, oi...

The Vehicle Identification Number (VIN) contains the followinginformation: 1. World manufacturer identifier 2. Brake system / Gross VehicleWeight Rating (GVWR) / RestraintDevices and their location 3. Make, vehicle line, series, bodytype 4. Engine type 5. Check digit 6. Model year 7. Assembly plant ...

This information is intended to aid the operators of police or fleetvehicles (used in severe duty, high mileage operations) in understandingthe required maintenance services for such vehicles. It coversmaintenance services for vehicles equipped with Heavy Duty packages.However, other vehicles operat...

Driving in the overdrive cancel mode for prolonged periods at high speedswill deteriorate performance and may cause extensive engine damage. Crown Victoria police vehicles are designed to operate inthe (Overdrive) gear selector position while in pursuit. Optimum performance will be obtained in (Over...

REAR AXLE Axle break-in – Police and middle eastern countries only Rear axles in vehicles destined for use by police or in middle easterncountries are equipped with a synthetic lubricant. Do not drive over100 mph (160 km/h) for the first 1,000 miles (1,600 km) to allow axlecomponents to wear in. Add...

Taxi Pin Function Gauge Color 1 Not used — — 2 Vehicle speed signal 20 Gray/Black 3 Battery saver 18 Light green/Orange 4 50A Battery 10 Light green 5 Not used — — 6 50A Battery 10 Tan/Yellow 7 20A Run/Acc 12 White/Pink 8 10A Run/Acc 14 Light Blue/White 9 50A Battery 10 Yellow 10 Not used — — 11 50A...

Headlight flashers (wig-wags) - police An interfacing connector is provided on the headlight circuit for use ofthe headlights as alternating flashers (wig-wags). The connector islocated in front of the radiator. A protective cap is attached to preventcontaminants from entering the connector when a w...

WHEELS/TIRES/BRAKES Wheel rims - police To withstand the demands placed on vehicles driven under heavy dutyservice conditions, Ford Motor Company installs heavy duty steel wheels. Tires - police Tires (including the spare) are speed-rated radials for police use. Useonly the recommended tire size and...

TPMS reset tips: • To reduce the chances of interference from another vehicle, the TPMSreset procedure should be performed at least three feet (one meter)away from another Ford Motor Company vehicle undergoing the TPMSreset procedure at the same time. • Do not wait more than two minutes between rese...

4. Press and hold the brake pedalfor two seconds, then release. 5. Turn the ignition to off - DO NOT remove the key. 6. Cycle the ignition from off to on three times ending in on - DO NOT start the engine. If the reset mode has been entered successfully, the horn will soundonce, and the TPMS indicat...

If after repeating the procedure and two short beeps are heard when theignition is turned to off, seek assistance from your authorized dealer. Brakes - police The police vehicle is equipped with heavy duty front disc brake pads tomeet the varying demands of different police service for fade resistan...

Aftermarket equipment installation Ford has developed a Police Interceptor Modifier Guide to assist the vehicle modifier in safely installing police equipment into the vehicle.The guide provides detailed information on the location of key vehiclecomponents that must be untouched and warnings for oth...

WARNING: Following the trunk packing considerations, also on the www.fleet.ford.com website, is the most meaningful method of reducing risk. If your department practice is inconsistent with theTrunk Packing Considerations, then Ford suggests that you considerpurchasing an optional drop-in Trunk Pack...

3. Ammunition – The safest location for ammunition is the forward package shelf and on the side shelves. It is recommended that a plasticstorage container be utilized and mounted using the ⬙ Trunk Mounting Equipment Guide ⬙ for proper fastener locations. It is also recommended that ammunition remain...

Ballistic door panels (if equipped) Your vehicle may be equipped with ballistic door panels on one or bothof the front doors. Doors equipped with a ballistic panel are marked witha sticker on the interior door trim panel above the door handle indicating“BALLISTIC PANEL”. Otherwise, doors with ballis...

The above illustration is an outside view of the left front door. Theshaded area represents the area covered by the ballistic door panel. Removing the panels It is important that these panels be removed from the vehicle after thevehicle has been impacted on the protected door, the door has beenshot,...

Figure 1 1. 9.5 inches (240 mm) from center of airbag door 2. 15.7 inches (400 mm) from center of airbag door 3. 28.5 inches (725 mm) No objects should be placed between the airbags due to airbagvariability. 10 20 30 40 50 60 70 80 90 100 110 120 20 40 60 80 100 120 140 160 180 200 L P R N D 2 1 1 2...

Figure 2 1. 30.5 inches (775 mm). Cross section through center of vehicle(passenger side shown) 1 Crown Victoria Severe Duty 291 2011 Crown Victoria (cro) Owners Guide, 2nd PrintingUSA (fus)

Figure 3 1. 23.6 inches (600 mm). Front passenger compartment 2. 17 inches (430 mm). Front driver Crown Victoria Severe Duty 292 2011 Crown Victoria (cro) Owners Guide, 2nd PrintingUSA (fus)

Figure 6 1. Area on top of instrument panel. Equipment must not interfere with driver visibility. 2. The airbag door must be kept clear for deployment of airbag 3. Area in front of center console from bottom of ashtray to top ofinstrument panel (see Figure 2 for dimensions) 4. 11 inches (279 mm) wid...

FORD CUSTOM ACCESSORIES FOR YOUR VEHICLE A wide selection of Ford Custom Accessories are available for yourvehicle through your local Ford or Ford of Canada dealer. These qualityaccessories have been specifically engineered to fulfill your automotiveneeds; they are custom designed to complement the ...

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY) More than 30 million Ford and Lincoln owners have discovered thepowerful protection of Ford ESP. It is the only extended service planbacked by Ford Motor Company, and provides “peace of mind”protection beyond the New Vehicle Limited Warranty coverage. Up t...

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY) You can get more protection for your vehicle by purchasing a FordExtended Service Plan (ESP). Ford ESP is the only service contractbacked by Ford Motor Company of Canada, Limited. Depending on theplan you purchase, Ford ESP provides benefits such as: • R...

GENERAL MAINTENANCE INFORMATION Why maintain your vehicle? This guide describes the scheduled maintenance required for your vehicle.Carefully following this schedule helps protect against major repairexpenses resulting from neglect or inadequate maintenance and may alsohelp to increase the value of ...

Chemicals or additives not approved by Ford are not required for factoryrecommended maintenance. In fact, Ford Motor Company recommendsagainst the use of such additive products unless specificallyrecommended by Ford for a particular application. Oils, fluids and flushing In many cases, fluid discolo...

Value shopping for your vehicle’s maintenance needs Your dealership recognizes the competitive landscape of maintenance andlight repair automotive services. With factory-trained technicians, andone-stop service from routine maintenance like oil changes and tire rotationsto repairs like brake service...

NORMAL SCHEDULED MAINTENANCE AND LOG The following section contains the “Normal Schedule”. This schedule ispresented at specific mileage (kilometer) intervals with exceptionsnoted. Scheduled Maintenance Guide 310 2011 Crown Victoria (cro) Owners Guide, 2nd PrintingUSA (fus)

Every 15,000 miles(24,000 km) Replace cabin air filter (if equipped) Every 30,000 miles(48,000 km) Replace climate-controlled seat filter (ifequipped) Replace engine air filter Replace fuel filter (Crown Victoria, GrandMarquis and Town Car) Every 105,000 miles(168,000 km) Change engine coolant 1 Rep...

Maintenance schedule log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ...

SPECIAL OPERATING CONDITIONS If you operate your vehicle primarily in one of the more demanding conditions listed below, you will need to have some items maintainedmore frequently. If you only occasionally operate your vehicle under these conditions, it is not necessary to perform the additionalmain...

Extensive idling and/or low-speed driving for long distances as in heavy commercial use such as delivery, taxi, patrol car or livery Inspect frequently, service as required – Replace cabin air filter (if equipped) – Replace engine air filter Every 5,000 miles (8,000 km) – Inspect brake system– Inspe...

Crown Victoria police interceptor & taxi, and Executive Series Town Car equipped with engine idle hour meter Inspect frequently, service as required – Replace cabin air filter (if equipped) Every 5,000 miles (8,000 km) – Inspect brake system– Inspect wheels and related components for abnormalnoi...

ENGINE IDLE HOUR METER (IF EQUIPPED): Your vehicle may be equipped with an idle meter to indicate how muchtime the vehicle is idling in P (Park) or N (Neutral). The meter isincorporated with the vehicle odometer. Depressing the odometer-resetbutton once will display the trip odometer (miles [km] fol...

Operating in dusty conditions such as unpaved or dusty roads Inspect frequently, service as required – Replace cabin air filter (if equipped) – Replace engine air filter Every 5,000 miles (8,000 km) – Inspect wheels and related components for abnormalnoise, wear, looseness or drag– Rotate tires, ins...

Special operating condition log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D A...

EXCEPTIONS In addition, there are several exceptions to the Normal Schedule. Theyare listed below: Normal vehicle axle maintenance ❑ Rear axles and power take-off (PTO) units containing synthetic fluid and light duty trucks equipped with Ford-design axlesare lubricated for life. These fluids are not...

ENGINE COOLANT CHANGE RECORD Initial change 6 years or 105,000 miles (168,000 km)(whichever comes first) After initial change Every 3 years or 45,000 miles (72,000 km) Engine coolant change log D EALER V ALIDATION : P&A C ODE : RO#: H OURS : D ATE : M ILEAGE : D EALER V ALIDATION : P&A C ODE...

A ABS (see Brakes) .....................179 Accessory delay ..........................68 Airbags (police) ........................288 Airbag supplemental restraintsystem ........................111–112, 121 and child safety seats ............114description ......................112, 121disposal .......