Ford 2009 Flex v.2- User Manual

Protecting the environment We must all play our part inprotecting the environment. Correctvehicle usage and the authorizeddisposal of waste, cleaning andlubrication materials are significantsteps towards this aim. Information in this respect is highlighted in thisguide with the tree symbol. CALIFORN...

SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered byyour vehicle’s New Vehicle Limited Warranty, refer to the Warranty Guide/Customer Information Guide that is provided to you along with your Owner’s Guide. Special instructions For you...

Cell phone use The use of Mobile Communications Equipment has become increasinglyimportant in the conduct of business and personal affairs. However,drivers must not compromise their own or others’ safety when usingsuch equipment. Mobile Communications can enhance personal safetyand security when app...

Export unique (Non–United States/Canada) vehicle specificinformation For your particular global region, your vehicle may be equipped withfeatures and options that are different from the ones that are describedin this Owner’s Guide. A market unique supplement may be supplied that complements this boo...

These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Airbag - Side Child Seat LowerAnchor Child Seat TetherAnchor Brake System Anti-Lock Brake System Parking Brake System Brake Fluid -Non-Petroleum Based P...

WARNING LIGHTS AND CHIMES Warning lights and gauges can alert you to a vehicle condition that maybecome serious enough to cause extensive repairs. A warning light mayilluminate when a problem exists with one of your vehicle’s functions.Many lights will illuminate when you start your vehicle to make ...

WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possiblycausing a fire. Powertrain malfunction/reducedpower: Illuminates when a powertrain or a AWD fault has beendete...

Airbag readiness: If this light fails to illuminate when the ignition isturned to on, continues to flash orremains on, have the systemserviced immediately by your authorized dealer. A chime will sound ifthere is a malfunction in the indicator light. Safety belt: Reminds you to fasten your safety bel...

Low tire pressure warning: Illuminates when your tire pressureis low. If the light remains on atstart up or while driving, the tirepressure should be checked. Referto Inflating your tires in the Tires, Wheels and Loading chapter. When the ignition is first turned to on, the light will illuminate for...

Engine coolant temperaturegauge: Indicates engine coolant temperature. At normal operatingtemperature, the needle will be inthe normal range (between “H” and“C”). If the needle moves close to the “H” range, the engine isoverheating. Stop the vehicle assoon as safely possible, switch off the engine a...

Trip odometer: Registers the miles (kilometers) of individual journeys.Press and release the messagecenter INFO button until “TRIP A”appears in the display (thisrepresents the trip mode). Press thecontrol again to select Trip B. Press and hold the RESET button for twoseconds to reset. 2009 Flex (471...

AUDIO SYSTEMS AM/FM CD/MP3 satellite compatible sound system WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take theirfocus off the road. The driver’s primary respo...

CD/MP3 Player CD: Press to enter CD/MP3 mode. If a disc is already loaded into thesystem, CD/MP3 play will beginwhere it ended last. If no CD is loaded, NO DISC will appear in thedisplay. LOAD:For a single CD system– This control is not operational. To load aCD, simply insert the disc, label side up...

TEXT: Press and release to display the artist and song title. While inTEXT MODE, press again to scrollthrough the Artist (AR), Song (SO), Channel (CH) and Category (CA). In TEXT MODE: Sometimes the display requires additional text to be displayed. When the < / > indicator is active, press TEXT...

titles, the display will read REPLACE SONG? Press OK to access thesaved titles and press SEEK to cycle through the saved titles. When the song title appears in the display that you would like toreplace, press OK. SONG REPLACED will appear in the display. b. DELETE A SONG: Press OK to delete a song f...

b. CHANGE PIN: Press OK when CHANGE PIN is displayed. The display will read ENTER OLD PIN. Enter your current (old) PINnumber and when the system accepts your entry it will displayENTER NEW PIN. Enter your new four-digit PIN and the system willsave the new PIN and PIN SAVED will display. c. UNLOCK A...

Extra Features AUX: Press repeatedly to cycle through LINE (auxiliary audiomode), SYNC (if equipped) and FESmodes (if equipped). For location and further information on auxiliary audio mode, refer to Auxiliary input jack later in this chapter. If your vehicle is equipped with SYNC, refer to the SYNC...

The Auxiliary Input Jack provides away to connect your portable musicplayer to the in-vehicle audiosystem. This allows the audio from aportable music player to be playedthrough the vehicle speakers withhigh fidelity. To achieve optimalperformance, please observe thefollowing instructions whenattachi...

Your vehicle may be equipped with aUSB port inside your center console.This feature allows you to plug inmedia playing devices, memorysticks, and also to charge devices ifthey support this feature. Forfurther information on this feature,refer to Accessing and using your USB port in the SYNC suppleme...

CDs with homemade paper(adhesive) labels should not beinserted into the CD player asthe label may peel and cause theCD to become jammed. It isrecommended that homemadeCDs be identified withpermanent felt tip marker ratherthan adhesive labels. Ballpoint pens may damage CDs. Pleasecontact your authori...

Sample MP3 structure If you are burning your own MP3discs, it is important to understandhow the system will read thestructures you create. While variousfiles may be present, (files withextensions other than mp3), onlyfiles with the .mp3 extension will beplayed. Other files will be ignoredby the syst...

• Terrain: Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage and thunderstorms caninterfere with your reception. • Station overload: When you pass a ground based broadcast repeatingtower, a stronger signal may overtake a weaker one and result ...

Your vehicle may be equipped with a Family Entertainment System(FES) which allows you to listen to audio CDs, MP3 discs, watch DVDsand to plug in and play a variety of standard video game systems. TheDVD player is capable of playing standard DVDs, CDs, MP3s and iscompatible with CD-R/W, CD-R and cer...

1. Press theheadphone/speaker / button on the DVD player or press the 2and 4 memory presets on the radio at the same time. A green light will illuminate next to either the A or B Headphone ControlButton to indicate which channel is active (able to be controlled). 2. Press MEDIA to change the audio s...

To adjust display brightness: To decrease/increase the brightnesslevel on the display screen, pressthe brightness control on the DVDsystem. A display will appear at thebottom of the screen indicating thebrightness level. The brightness display will only appear when the menuis not displayed. DVD play...

14. MENU: When playing a DVD, press MENU once to enter the DVDdisc menu (if available) and presstwice to enter the system set-up menu. From the set-up menu, you mayselect from Angle, Aspect Ratio, Language, Subtitles, Disc resume,Compression, Restore Defaults and Back. For more detailed information,...

1. Power control: Press to turn the FES (Family Entertainment System) ON/OFF. 2. Cursor controls: Use in various active menus to advance the cursor up/down/left/right. When not in a Menu, the left and right cursor controlsdecrease and increase the display brightness. 3. DISPLAY: Press to access the ...

Battery replacement Batteries are supplied with the remote control unit. Since all batterieshave a limited shelf life, replace them when the unit fails to control theDVD player.Remove the screw and unlatch the battery cover to access the batteries.The remote control unit uses two AAA batteries which...

Adjust the headphone volume usingthe volume control on the DVDsystem. Operation Single play/Dual play Your DVD and audio system work together with the infrared headphonesand wired headphones (not included) to allow the rear seat passengersto listen to the radio (and other media sources) over the hea...

Audio displays Your DVD system interacts closely with the front audio system. Statusmessages will appear in the radio display showing the DVD status. Somepossible radio display messages: • SINGLE PLAY or DUAL PLAY • DVD LOAD • DVD MENU • DVD STOP Audio interaction You can then also use the front aud...

When the DVD system is ON, youcan then press the memory presetcontrols 2 and 4 simultaneously totoggle between Single Play and Dual Play. In Single Play mode, allspeakers listen to the same media. In Dual Play mode, rear seatpassengers can use the infrared wireless, or wired (not included)headphones...

Safety information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take theirfocus off the road. The driver’s primary responsibility is the safeoperation of their ve...

Do not operate video games or video equipment if the power cordsand/or cables are broken, split or damaged. Carefully place cords and/orcables where they will not be stepped on or interfere with the operationof seats and/or compartments. Disconnect video games and video equipment power cords and/or ...

SINGLE ZONE CLIMATE CONTROL WITH REAR PASSENGERCOMPARTMENT CLIMATE CONTROL 1. Defrost: Distributes outside air through the windshield defroster vents and demister vents. Can be used to clear the windshield of fog andthin ice. The system will automatically provide outside air to reducewindow fogging....

Operating tips • To reduce fog build up on the windshield during humid weather, placethe air flow selector in the position. • To reduce humidity build up inside the vehicle: do not drive with thesystem off or with recirculated air engaged. • Do not put objects under the front seats that will interfe...

DUAL ZONE AUTOMATIC TEMPERATURE CONTROL WITHHEATED SEATS AND REAR PASSENGER COMPARTMENTCLIMATE CONTROL (IF EQUIPPED) Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Driver Controls chapter. 1. + Front fan speed control: Press to increase the fan speed...

• : Distributes air through the instrument panel vents. • : Distributes air through the instrument panel vents, floor vents and rear seat floor vents. • : Distributes air through the floor vents and rear seat floor vents. 4. A/C: Press to activate/deactivate air conditioning. Use with recirculated a...

DUAL ZONE AUTOMATIC TEMPERATURE CONTROL(NAVIGATION BASED–IF EQUIPPED) Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Driver Controls chapter. 1. Climate: Press to control the climate control system through the touch display screen. See Touchscreen fu...

TOUCHSCREEN FUNCTIONS Temperature conversion: To switch between Fahrenheit and Celsius, refer to Message center in the Driver Controls chapter. Front Zone – Press to activate the touchscreen controls for the front climate system. Temperature – Press the up and down arrows on the left side of the scr...

Max A/C – Distributes recirculated air through the instrument panel vents to cool the vehicle. This re-cooling of the interior air is moreeconomical and efficient. Recirculated air may also help reduceundesirable odors from entering the vehicle. Press MAX A/C again fornormal operation. Rear Zone Pow...

REAR WINDOW DEFROSTER R The rear defroster control is located on the climate control panel andworks to clear the rear window of fog and thin ice. The ignition must be on to operate the rear window defroster. The rear defroster turns off automatically after 10 minutes or when theignition is turned of...

HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, licenseplate lamps and tail lamps. Turns the low beam headlamps on. Autolamp control (if equipped) The autolamp system provides lightsensitive automatic on/off control ofthe exterior lights normallycontrolled b...

3. Turn the ignition switch to on and then back to off. 4. Turn the headlamp control to the autolamp position. The headlampswill turn on. 5. Wait the desired amount of time for the exit delay you want (up tothree minutes), then turn the headlamp control to off. The headlampswill turn off. Fog lamp c...

Daytime running lamps (DRL) (if equipped) Turns the headlamps on with a reduced output.To activate: • the ignition must be in the on position, • the headlamp control is in the off, autolamps or parking lamp positionand • the transmission must be out of the P (Park) position. WARNING: Always remember...

• (1) 8 feet (2.4 meters) • (2) Center height of lamp toground • (3) 25 feet (7.6 meters) • (4) Horizontal reference line 2. Measure the height of theheadlamp bulb center from theground and mark an 8 foot(2.4 meter) horizontal reference lineon the vertical wall or screen at thisheight (a piece of ma...

Halogen headlamp 5. Locate the vertical adjuster on each headlamp. Using a Phillips #2screwdriver, turn the adjuster either clockwise (to adjust down) orcounterclockwise (to adjust up). The horizontal edge of the brighter lightshould touch the horizontal reference line. 6. Close the hood and turn of...

Note: The ambient lights will stay on until after the ignition is placed in the off position and either of the front doors are opened or the accessorydelay timer expires. BULB REPLACEMENT Headlamp condensation Exterior lamps are vented to accommodate normal changes in pressure.Condensation can be a ...

Replacing fog lamp bulbs (if equipped) 1. Make sure the fog lamp switch isin the off position. 2. From underneath the vehicle,partially remove the tire splashshield by removing four drivescrews. After removing to allow free accessto the front fog lamp bulb andelectrical wire harness, the splash shie...

MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you toincrease the speed of the wipers;rotate towards you to decrease thespeed of the wipers. Windshield washer: Push the end of the stalk: • briefly: causes a single swipe ofthe wipers without washer fluid. • a quick pus...

Rear window wiper/washer controls For rear wiper operation, rotate therear window wiper and washercontrol to the desired position.Select: 2 — Normal speed operation of rearwiper. 1 — Intermittent operation of rearwiper. 0 (off) — Rear wiper and washer off. For rear wash cycle, rotate (and hold as de...

ILLUMINATED VISOR MIRROR (IF EQUIPPED) Lift the mirror cover to turn on thevisor mirror lamp. Slide on rod feature The visor will slide back and forthon the rod for increased sunlightcoverage. Rotate the visor towardsthe side window and extend itrearward for additional sunlightcoverage. Note: To sto...

OVERHEAD CONSOLE The appearance of your vehicle’s overhead console will vary according toyour option package. Storage compartment The storage compartment may beused to store a pair of sunglasses.Press the release area on the rearedge of the bin door to open thestorage compartment. The door willopen ...

2. To calibrate, press and hold the 7and 9 radio preset buttons togetherfor approximately 10 seconds untilCAL appears. Release the buttons. 3. Slowly drive the vehicle in acircle (less than 3 mph [5 km/h])until the CAL display changes to thedirection value (N, S, E, W, etc.). Itmay take up to five c...

Second row center console features (if equipped) The second row center consoleincorporates the following features: • Flip forward armrest to provide aflat load floor • Utility compartment • Cupholders • Refrigerator unit (if equipped) inthe utility compartment. Refer to Console refrigerator/freezer....

Refrigerator: Press the COOL side of the control and the indicator lighton the cool side of the switch willglow when the refrigerator is active.When in cool mode the temperaturewill cool to approximately 41°F(5°C). Press COOL again to turn offthe refrigerator or press FREEZE toswitch over to freezer...

Press and pull the window switchesto open and close windows. • Push down (to the first detent)and hold the switch to open. • Pull up (to the first detent) andhold the switch to close. Rear Window Buffeting: When one or both of the rear windows are open, the vehicle may demonstrate a wind throb or bu...

Window lock The window lock feature allows onlythe driver to operate the powerwindows. To lock out all the window controls(except for the driver’s) press theright side of the control. Press theleft side to restore the windowcontrols. Bounce-Back (Driver’s window only) When an obstacle has been detec...

Memory feature (if equipped) The accelerator and brake pedal positions are saved when doing amemory set function and can be recalled along with the vehiclepersonality features when a memory position is selected through theremote entry transmitter, keyless entry keypad or memory switch on thedriver’s...

STEERING WHEEL CONTROLS (IF EQUIPPED) Radio control features Press MEDIA to select: • AM, FM1, FM2, or CD • DVD/FES (if equipped) • SAT1, SAT2 or SAT3 (SatelliteRadio mode if equipped). • LINE IN (Auxiliary input jack) In Radio mode: • Press to access the next/previous preset station. In CD mode: • ...

The multi-panel vista roof has a built-in sliding shade that can bemanually opened or closed when the glass panel is shut. To close theshade, pull it toward the front of the vehicle. HOMELINK 姞 WIRELESS CONTROL SYSTEM (IF EQUIPPED) The HomeLink 威 Wireless Control System, located on the driver’s viso...

1. Position the end of yourhand-held transmitter 1–3 inches(2–8 cm) away from the HomeLink 威 button you wish to program (locatedon your visor) while keeping theindicator light in view. 2. Simultaneously press and holdboth the chosen HomeLink 威 and hand-held transmitter buttons until the HomeLink 威 i...

Gate Operator & Canadian Programming During programming, yourhand-held transmitter mayautomatically stop transmitting —not allowing enough time forHomeLink 威 to accept the signal from the hand-held transmitter. After completing Step 1 outlined inthe Programming section, replace Step 2 with the f...

Erasing HomeLink 姞 buttons To erase the three programmedbuttons (individual buttons cannotbe erased): • Press and hold the two outerHomeLink 威 buttons until the indicator light begins toflash-after 20 seconds. Releaseboth buttons. Do not hold forlonger that 30 seconds. HomeLink 威 is now in the train...

Selectable features Reset Press this control to select and resetfunctions shown in the INFO menuand SETUP menu. Info menu This control displays the followingcontrol displays: • Trip Odometer A or B • Distance to Empty • Average Fuel Economy • Instantaneous Fuel Economy • Elapsed Timer • Blank (odome...

Loading chapter. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. OIL LIFE CHANGE SOON — Displayed when the engine oil life remaining is 10% or less. When oil life left is between 10% and 0%, theXX% OIL LIFE CHANGE SOON message will be displayed. O...

POWER LIFTGATE (PLG) (IF EQUIPPED) You can power open or close the liftgate with the following controls. • instrument panel control button • integrated keyhead transmitter button • outside liftgate control button • control button in the rear cargo area Note: The liftgate movement direction can be re...

To power open the liftgate withoutside liftgate control button: 1. To open, unlock the liftgate withthe integrated keyhead transmitteror power door unlock control. 2. To open the liftgate, push thecontrol button located in the top ofthe liftgate pull cup handle. Note: For the best performance allow ...

Obstacle detection: The power liftgate system is equipped with an obstacle detection feature. If the power liftgate is closing, the system will reverse to full open whenit detects an obstacle. A chime will sound three times when an obstacleis detected as the liftgate begins to reopen. Once the obsta...

CARGO AREA FEATURES Cargo net (if equipped) The cargo pouch net secureslightweight objects in the cargoarea. Attach the net to the anchorsprovided. Do not put more than50 lb. (22 kg) in the net. WARNING: The cargo net is not designed to restrain objects during a collision or heavybraking. LUGGAGE RA...

KEYS Your vehicle is equipped with twoIntegrated Keyhead Transmitters(IKTs). The IKT functions as both aprogrammed ignition key thatoperates all the locks and starts thevehicle, and a remote keyless entrytransmitter. Vehicles with a powerliftgate will have a four-button IKTwhile vehicles without a p...

Recommended handling of the Integrated Keyhead Transmitter(IKT) To avoid inadvertently activating the remote entry functions of yourvehicle, it is recommended that the Integrated Keyhead Transmitter(IKT) be handled properly when starting and turning off your vehicle. When inserting the IKT into thei...

Keyless entry keypad autolock enable/disable procedure 1. Turn the ignition to the offposition. 2. Close all the doors. 3. Enter factory–set 5–digit entrycode. 4. Touch and hold the 3 • 4. While holding the 3 • 4 touch the 7 • 8. 5. Release the 7 • 8. 6. Release the 3 • 4. The user should receive a ...

Keyless entry keypad autounlock enable/disable procedure 1. Turn the ignition to the offposition. 2. Close all the doors. 3. Enter factory–set 5–digit entrycode. 4. Touch and hold the 3 • 4. While holding the 3 • 4, touch and release the 7 • 8. While still holding the 3 • 4, touch and release the 7 ...

REMOTE ENTRY SYSTEM The Integrated Keyhead Transmitter (IKT) complies with part 15 of theFCC rules and with RSS-210 of Industry Canada. Operation is subject tothe following two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,in...

2. Press and release again within three seconds to unlock all the doors. The remote entry system activates the illuminated entry feature; thisfeature turns on the lamps for 25 seconds or until the ignition is turnedto the on position. The inside lights will not turn off if: • they have been turned o...

WARNING: Make sure the liftgate is closed to prevent exhaust fumes from being drawn into the vehicle. This will also prevent passengers and cargo from falling out. If you must drive with theliftgate open, keep the vents open so outside air comes into thevehicle. Car finder Press twice within three s...

3. Within three seconds press the control on the Integrated Keyhead Transmitter. 4. A tone will be heard when the activation is complete. 5. Repeat this procedure for another Integrated Keyhead Transmitter ifdesired. Deactivating the memory feature To deactivate this feature: 1. Press and hold eithe...

4. Insert the new battery. Refer to the instructions inside the IKT for thecorrect orientation of the battery. Press the battery down to ensure thatthe battery is fully seated in the battery housing cavity. 5. Snap the battery cover back onto the key. Note: Replacement of the battery will not cause ...

Perimeter lamps illuminated entry With the Integrated Keyhead Transmitter system, the following items willilluminate when the control on the transmitter is pressed: • Headlamps • Park lamps • Tail lamps The lamps will automatically turn off: • if the ignition switch is turned to the on position, or ...

6. Press the power door unlock control twice within five seconds. Note: The horn will chirp once to indicate the perimeter lighting feature hasbeen deactivated. The horn will chirp once and honk once (one shortand one long) to indicate the perimeter lighting feature has beenactivated. 7. Turn the ig...

SECURICODE™ KEYLESS ENTRY SYSTEM The keypad is invisible until touched and then it lights up so you can seeand touch appropriate buttons. You can use the keyless entrykeypad to: • lock or unlock the doors withoutusing a key. • recall memory seat, powermirrors, and adjustable pedals (ifequipped). The...

Tips: • Do not set a code that uses five of the same number. • Do not use five numbers in sequential order. • The factory set code will work even if you have set your own personalcode. Erasing personal code 1. Enter the factory set 5–digit code. 2. Within five seconds, touch the 1 • 2 on the keypad ...

SECURILOCK™ PASSIVE ANTI-THEFT SYSTEM SecuriLock™ passive anti-theft system is an engine immobilizationsystem. This system is designed to help prevent the engine from beingstarted unless a coded Integrated Keyhead Transmitter (IKT) programmed to your vehicle is used. The use of the wrong type of cod...

Replacement Integrated Keyhead Transmitters (IKT) and codedkeys Note: Your vehicle comes equipped with two Integrated Keyhead Transmitters (IKTs). The IKT functions as both a programmed ignitionkey that operates all the locks and starts the vehicle, as well as a remotekeyless entry transmitter. A ma...

PERIMETER ALARM SYSTEM (IF EQUIPPED) The perimeter anti-theft system will help protect your vehicle fromunauthorized entry. If there is any potential perimeter anti-theft problem with your vehicle,ensure ALL Integrated Keyhead Transmitters are brought to the authorized dealer to aid in troubleshooti...

• Touch the 7 • 8 and 9 • 0 controls on the keyless entry padat the same time to lock thedoors (driver’s door must beclosed). There is a 20 second countdownwhen any of the above actions occurbefore the vehicle becomes armed. Each door, the hood, and theliftgate is armed individually, and ifany are o...

SEATING WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Before ret...

WARNING: To minimize the risk of neck injury in the event of a crash, head restraints must be installed properly. Adjusting the front manual seat (if equipped) WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Always drive and ride with your seatback upright an...

Using the manual lumbar support (if equipped) The lumbar control is located on theside of the seat cushion. Turn to adjust lumbar support. Rotate the lumbar forward to adjustfirmness. Rotate the lumbar rearward toadjust softness. Folding down the front passenger seatback The front passenger seatback...

Adjusting the front power seat (if equipped) WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Do not pile cargo higher than the seatbacks to reduce the risk of injury in a collision or sudden stop. WARNING: Always drive and ride with your seatback upright and ...

Using the power lumbar support (if equipped) The power lumbar control is located on the outboard side of the seat. Press the forward side of the controlto adjust firmness. Press the rearward side of thecontrol to adjust softness. Heated seats (if equipped) WARNING: Persons who are unable to feel pai...

REAR SEATS Head restraints Lift the head restraint so that it is located directly or as close as possiblebehind your head. The head restraints can be movedup by pulling up on the headrestraint. Push the release button to lowerhead restraint. WARNING: The adjustable head restraint is a safety device....

1. Lift the handle located on theside of the seat. The seatback will fold flat. 2. Lift the handle all the way upuntil the seat releases from thefloor. Rotate the seat forward toallow access to the third row. 2009 Flex (471) Owners Guide, 2nd PrintingUSA (fus) Seating and Safety Restraints 167

3. To return the seatback to thefloor from tumbled position, rotatethe seat down until you hear itlatching to the floor. 4. To return the seatback to theupright position • Lift the seatback toward the rearof the vehicle, and • Rotate the seatback until youhear a click, locking it in theupright posit...

Press the control located at theback of the rear door opening onetime to fold the seat back down andtumble the seat forward for accessto the 3rd row. Exiting the third row seat 1. Stow the head restraint by pushing the head restraint release buttonwhile sliding the head restraint fully down. 2. Pull...

4. To return the seatback to theupright position • Lift the seatback toward the rearof the vehicle, and • Rotate the seatback until youhear a click, locking it in theupright position. Note: The seatback will not raise if the rear latch hooks are notproperly engaged to the floorstriker. If the seatba...

Stowing the third row seat 1. Remove all objects from the seatand stowage tub. 2. Stow the head restraints bypushing the head restraint releasebutton while sliding the headrestraints fully down. 3. From the rear of the vehicle, fold seatback by pulling and holding thenumber 1 strap while pushing the...

WARNING: Do not drive the vehicle when the third row seat is rotated backwards. During a sudden stop, the safety belts are not functional in this position, and during a sudden stop, the third rowseat can rapidly tip back to the forward position, all of which mayresult in serious injury. SAFETY RESTR...

WARNING: Air bags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active air bag. If you must use a forward-facing child seat in the front seat, movethe seat all the way back. WARNING: When possible, all children 12 years old and under should be proper...

Determining if the Personal Safety System 姞 is operational The Personal Safety System 威 uses a warning light in the instrument cluster or a back-up tone to indicate the condition of the system. Referto the Warning lights and chimes section in the Instrument Cluster chapter. Routine maintenance of th...

WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do notallow people to ride in any area of your vehicle that is not equippedwith seats and safety belts. Be sure ...

2. To unfasten, push the releasebutton and remove the tongue fromthe buckle. All restraints in the vehicle are combination lap and shoulder belts. While you are fastened in the safety belt, the combination lap/shoulderbelt adjusts to your movement. However, if you brake hard, turn hard, orif your ve...

Automatic locking mode When to use the automatic locking mode In this mode, the shoulder belt is automatically pre-locked. The belt willstill retract to remove any slack in the shoulder belt. The automaticlocking mode is not available on the driver safety belt. This mode should be used any time a ch...

How to disengage the automatic locking mode WARNING: Ford Motor Company recommends that all passenger safety belt assemblies and attaching hardware should be inspected by an authorized dealer after any collision to verify thatthe ⬙ automatic locking retractor ⬙ feature for child seats is still worki...

WARNING: The driver and front passenger safety belt system (including retractors, buckles and height adjusters) must be replaced if the vehicle is involved in a collision that results indeployment of front airbags, seat-mounted side airbags and SafetyCanopy 威 , and safety belt pretensioners. Safety ...

The following are reasons most often given for not wearing safety belts(All statistics based on U.S. data): Reasons given... Consider... “Crashes are rare events” 36700 crashes occur every day. The more we drive, the more we areexposed to “rare” events, even forgood drivers. 1 in 4 of us will be ser...

Reasons given... Consider... “I have an airbag” Airbags offer greater protection whenused with safety belts. Frontal airbagsare not designed to inflate in rear andside crashes or rollovers. “I’d rather be thrown clear” Not a good idea. People who are ejected are 40 times more likelyto DIE. Safety be...

WARNING: Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system,increasing the risk of injury. Do not modify the front end of thevehicle. Children and airbags Children must always...

The airbags inflate and deflaterapidly upon activation. After airbagdeployment, it is normal to notice asmoke-like, powdery residue orsmell the burnt propellant. This mayconsist of cornstarch, talcumpowder (to lubricate the bag) orsodium compounds (e.g., bakingsoda) that result from thecombustion pr...

• driver and front passenger safety belt pretensioner • a readiness light and tone. • diagnostic module. • the electrical wiring which connects the components. • Front passenger sensing system. Refer to Front passenger sensing system later in this chapter. • “Passenger airbag off” or “pass airbag of...

In case there is a problem with thefront passenger sensing system, theairbag readiness lamp in theinstrument cluster will stay lit. If the airbag readiness lamp is lit, do the following: The driver and/or adult passengers should check for any objects thatmay be lodged underneath the front passenger ...

A difficulty with the system is indicated by one or more of the following: • The readiness light (same lightfor front and side airbag system)will either flash or stay lit. • The readiness light will notilluminate immediately after ignition is turned on. • A series of five beeps will be heard. The to...

WARNING: All occupants of the vehicle including the driver should always wear their safety belts even when an airbag SRS and Safety Canopy 威 system is provided. WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the inflatable Safety Canopy 威 . How does the...

Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone toindicate the condition of the system. Refer to the Airbag readiness section in the Instrument Cluster chapter. Routine maintenance of the airbag is not required. Any difficulty with the syst...

Important child restraint precautions WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be purchased separately from the vehicle.Failure to follow these instructions and guidelines may result in ani...

Recommendations for Safety Restraints for Children Child size, height, weight, or age Recommendedrestraint type Infantsortoddlers Children weighing 40 lb (18 kg) or less(generally age four or younger) Use a child safetyseat (sometimescalled an infantcarrier, convertibleseat, or toddlerseat). Smallch...

Recommendations for attaching child safety restraints for children RestraintType Child Weight Use any attachment method as indicated below by “X” LATCH(loweranchorsandtoptetheranchor) LATCH(loweranchorsonly) Safetybeltandtoptetheranchor Safety beltandLATCH(loweranchorsand toptetheranchor) Safetybelt...

WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision, which may result in serious injury ordeath. WARNING: Never use pillows, books, or towels to boost a child. They can slide around and increase ...

If the child is the proper height, age, and weight (as specified by yourchild safety seat or booster manufacturer), fits the restraint and can berestrained properly, then restrain the child in the child safety seat orwith the belt-positioning booster. Remember that child seats andbelt-positioning bo...

Attach the tether strap afterward, if included with the child seat. Referto Recommendations for attaching safety restraints for children in this chapter. Attaching child safety seats with tether straps Many forward-facing child safety seats include a tether strap whichextends from the back of the ch...

• 2nd row bench (60/40) • 3rd row Note : The cargo tie-downs at the rear edge of the floor are nottether anchors. 3. Clip the tether strap to theanchor as shown. If the tether strap is clippedincorrectly (as shown) the childsafety seat may not be retainedproperly in the event of a collision. 2009 Fl...

4. Rotate the tether strap clip. 5. Tighten the child safety seattether strap according to themanufacturer’s instructions. If the safety seat is not anchored properly, the risk of a child beinginjured in a collision greatly increases. Child booster seats The belt-positioning booster (booster seat) i...

Children and booster seats vary in size and shape. Choose a booster thatkeeps the lap belt low and snug across the hips, never up across thestomach, and lets you adjust the shoulder belt to cross the chest andrest snugly near the center of the shoulder. The drawings below comparethe ideal fit (cente...

Move a child to a different seating location if the shoulder belt does notstay positioned on the shoulder during use. Follow all instructions provided by the manufacturer of the booster seat. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back be...

NOTICE TO CROSSOVER VEHICLE OWNERS Crossover vehicles handle differentlythan passenger cars in the variousdriving conditions that areencountered on streets, highwaysand off-road. Crossover vehicles arenot designed for cornering at speedsas high as passenger cars any morethan low-slung sports cars ar...

driving surfaces are relatively level, obstruction-free and otherwisesimilar to normal on-road driving conditions. Operating your vehicleunder other than those conditions could subject the vehicle to excessivestress which might result in damage which is not covered under yourwarranty. For AWD vehicl...

INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewallbetween tread shoulder andmaximum section width. Forexample: • Treadwear 200 Traction AA Temperature A These Tire Quality G...

WARNING: Under-inflation is the most common cause of tire failures and may result in severe tire cracking, tread separation or ⬙ blowout ⬙ , with unexpected loss of vehicle control and increased risk of injury. Under-inflation increases sidewall flexing and rollingresistance, resulting in heat build...

Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressurewhen you get to the pump. It is normal for tires to heat up and the airpressure inside to go up as you drive. 2. Remove the cap from the valve on one tire, ...

Improper or inadequate vehicle maintenance can cause tires to wearabnormally. Inspect all your tires, including the spare, frequently, andreplace them if one or more of the following conditions exist: Tire wear When the tread is worn down to1/16th of an inch (2 mm), tires mustbe replaced to help pre...

U.S. DOT Tire Identification Number (TIN) Both U.S. and Canada Federal regulations require tire manufacturers toplace standardized information on the sidewall of all tires. Thisinformation identifies and describes the fundamental characteristics ofthe tire and also provides a U.S. DOT Tire Identific...

WARNING: When mounting replacement tires and wheels, you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautionslisted below. If the beads do not seat at the maximum pressureindicated, re-lubricate and try again.When inflating the ...

• Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion. A tire can explode in as little as three to fiveseconds. WARNING: Do not spin th...

3. 65: Indicates the aspect ratio which gives the tire’s ratio of height to width. 4. R: Indicates a “radial” type tire. 5. 15: Indicates the wheel or rim diameter in inches. If you change your wheel size, you will have to purchase new tires to match the new wheeldiameter.6. 95: Indicates the tire’s...

Information on “T” type tires “T” type tires have some additionalinformation beyond those of “P”type tires; these differences aredescribed below: T145/80D16 is an example of a tiresize. Note: The temporary tire size for your vehicle may be different fromthis example. Tire Quality Grades donot apply ...

The Tire Pressure Monitoring System complies with part 15 of the FCCrules and with RSS-210 of Industry Canada. Operation is subject to thefollowing two conditions: (1) This device may not cause harmfulinterference, and (2) This device must accept any interference received,including interference that...

Understanding your Tire Pressure Monitoring System (TPMS) The Tire Pressure Monitoring System measures pressure in your fourroad tires and sends the tire pressure readings to your vehicle. The LowTire Pressure Warning Lamp will turn ON if the tire pressure issignificantly low. Once the light is illu...

When you believe your system is not operating properly The main function of the Tire Pressure Monitoring System is to warn youwhen your tires need air. It can also warn you in the event the system is nolonger capable of functioning as intended. Please refer to the followingchart for information conc...

Low Tire PressureWarning Light Possible cause Customer Action Required Flashing WarningLight Spare tire inuse Your temporary spare tire is inuse. Repair the damaged roadwheel and re-mount it on thevehicle to restore systemfunctionality. For a descriptionof how the system functionsunder these conditi...

SNOW TIRES AND CABLES/CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety andperformance of your vehicle, which could result in an increased risk ofloss of vehicle cont...

VEHICLE LOADING – WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and/ortrailer, to keep your loaded vehicle weight within its design ratingcapability, with or without a trailer. Properly loading your vehicle willprovide maximum return of vehicle design p...

Payload – is the combined weight of cargo and passengers that the vehicle is carrying. The maximum payload for your vehicle can be foundon the Tire Label on the B-Pillar or the edge of the driver’s door(vehicles exported outside the US and Canada may not have a TireLabel). Look for “THE COMBINED WEI...

Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue loadweight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb wei...

GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Labellocated on the B-Pillar or the edge of the driver’s door. The totalload on each axle must never exceed its GAWR....

WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structuraldamage, serious damage to the vehicle, loss of control and personalinjury. GCW (Gross Combined Weight) – is the...

WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargoshould never exceed XXX kg or XXX lbs.” on your vehicle’s pla...

to transport the cement to your home? If you and your friend eachweigh 220 lb. (99 kg), the calculation would be: 1,400 - (2 x 220) -(12 x 100) = 1,400 - 440 - 1,200 = - 240 lb. No, you do not haveenough cargo capacity to carry that much weight. In metric units, thecalculation would be: 635 kg - (2 ...

Preparing to tow Use the proper equipment for towing a trailer and make sure it isproperly attached to your vehicle. Contact your authorized dealer or areliable trailer dealer as soon as possible if you require assistance. Hitches Do not use hitches that clamp onto the vehicle bumper. Use a loadcarr...

WARNING: Do not connect a trailer’s hydraulic brake system directly to your vehicle’s brake system. Your vehicle may not have enough braking power and your chances of having a collisiongreatly increase. The braking system of the tow vehicle is rated for operation at theGVWR not GCWR. Trailer lamps T...

Trailer towing tips • Practice turning, stopping and backing up before starting on a trip toget the feel of the vehicle trailer combination. When turning, makewider turns so the trailer wheels will clear curbs and other obstacles. • Allow more distance for stopping with a trailer attached. • If you ...

All Wheel Drive (AWD) vehicles: Tow your All Wheel Drive vehicle with all four wheels on the ground orwith all four wheels off the ground using a vehicle transport trailer. Do not tow your All Wheel Drive vehicle with the front wheels offthe ground (by using a tow dolly) and the rear wheels on thegr...

STARTING Positions of the ignition 1. Off— locks the automatictransmission gearshift lever andallows key removal. This positionalso shuts the engine and allelectrical accessories off withoutlocking the steering wheel. To lockthe steering wheel, remove the keythen turn the steering wheel. 2. Accessor...

• Make sure the gearshift lever is inP (Park). 3. Turn the key to 3 (on) withoutturning the key to 4 (start). Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights. Starting the engine 1. Turn th...

How to use the engine block heater Ensure the receptacle terminals are clean and dry prior to use. To cleanthem, use a dry cloth. Depending on the type of factory installed equipment, your engine blockheater system may consume anywhere between 400 watts or 1000 wattsof energy per hour. Your factory ...

ABS warning lamp The ABS lamp in the instrumentcluster momentarily illuminateswhen the ignition is turned on. Ifthe light does not illuminate duringstart up, remains on or flashes, theABS is disabled due to a malfunction and needs to be serviced. Even when the ABS is disabled,normal braking is still...

Electronic Stability Control (ESC) Electronic Stability Control (ESC) may enhance your vehicle’s directionalstability during adverse maneuvers, for example when cornering severelyor avoiding objects in the roadway. ESC operates by applying brakes toone or more of the wheels individually and, if nece...

STEERING To help prevent damage to the power steering system, never hold thesteering wheel at its furthest turning points (until it stops) for more thana few seconds when the engine is running. It is also important to maintain a proper power steering fluid level in thepower steering fluid reservoir:...

Automatic Transmission Adaptive Learning Your transmission is equipped with an adaptive learning strategy found inthe vehicle computer. This feature is designed to increase durability andprovide consistent shift feel over the life of the vehicle. A new vehicle ortransmission may have firm and/or sof...

WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle. R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward.Always come to a complete stop...

• Provides additional engine braking through the automatic transmissionshift strategy which reacts to vehicle inputs (vehicle acceleration,accelerator pedal, brake pedal and vehicle speed). • Allows the transmission to select gears that will provide the desiredengine braking based on the vehicle inp...

All components of the AWD system are sealed for life and require nomaintenance. If your vehicle is equipped with AWD, a spare tire of a different sizeother than the tire provided should never be used. If the spare tire isinstalled, the AWD system may disable automatically and enter frontwheel drive ...

When driving through water, determine the depth; avoid water higherthan the bottom of the wheel rims (if possible) and proceed slowly. If theignition system gets wet, the vehicle may stall. Once through water, always try the brakes. Wet brakes do not stop thevehicle as effectively as dry brakes. Dry...

Make sure you allow sufficient distance between you and other vehiclesfor stopping. Drive slower than usual and consider using one of the lowergears. In emergency stopping situations, apply the brake steadily. Sinceyour vehicle is equipped with a four wheel anti-lock brake system (ABS),do not “pump”...

ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford MotorCompany offers a complimentary roadside assistance program. Thisprogram is separate from the New Vehicle Limited Warranty. The serviceis available: • 24–hours, seven days a week • for the...

Canadian customers refer to your Customer Information Guidefor information on: • coverage period • exact fuel amounts • towing of your disabled vehicle • emergency travel expense reimbursement • travel planning benefits In Canada, for uninterrupted Roadside Assistance coverage, you maypurchase exten...

Standard fuse amperage rating and color COLOR Fuse rating Mini fuses Standard fuses Maxi fuses Cartridge maxi fuses Fuse link cartridge 2A Grey Grey — — — 3A Violet Violet — — — 4A Pink Pink — — — 5A Tan Tan — — — 7.5A Brown Brown — — — 10A Red Red — — — 15A Blue Blue — — — 20A Yellow Yellow Yellow ...

Passenger compartment fuse panel The fuse panel is located under the instrument panel to the left of thesteering wheel. The fuses are coded as follows. Fuse/Relay Location Fuse Amp Rating Protected Circuits 1 30A Driver smart window motor 2 15A Not used (spare) 3 15A Family entertainment system(FES)...

CHANGING A FLAT TIRE If you get a flat tire while driving: • do not brake heavily. • gradually decrease the vehicle’s speed. • hold the steering wheel firmly. • slowly move to a safe place on the side of the road. Your vehicle may be equipped with a conventional spare tire that isdifferent in one or...

3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire/wheel, do not: • Exceed 70 mph (113 km/h) • Use more than one dissimilar spare tire/wheel at a time • Use commercial car washing equipment • Use snow chains on the end of the vehicle with the d...

Stopping and securing the vehicle 1. Park on a level surface, set theparking brake and activate hazardflashers. 2. Place gearshift lever in P (Park)and turn engine off. Removing the spare tire and jack If the 3rd row seat (if equipped) is stowed in the floor, you will need tounstow it to access the ...

Tire change procedure WARNING: When one of the front wheels is off the ground, the transaxle alone will not prevent the vehicle from moving or slipping off the jack, even if the vehicle is in P (Park). WARNING: To help prevent the vehicle from moving when you change a tire, be sure to place the tran...

Stowing the tire and jack 1. Fully collapse the jack, fold thelug wrench socket into the handleand place the jack and wrench intothe felt bag as shown. Place theextension bolt or L-shaped bolt intothe external pocket of the felt bag.Take care to position the jack asshown to ensure that the locatingh...

General information WARNING: Failure to follow these guidelines could result in an increased risk of loss of vehicle control, injury or death. Do not attempt to repair punctures larger than 1 ⁄ 4 inch (6.4 mm) or damage to the tire’s sidewall. The tire may not completely seal. Note: Do not use the t...

• Never leave the temporary mobility kit unattended when it isoperating. • Sealant compound contains latex. Make sure that you use thenon-latex gloves provided to avoid an allergic reaction. • Keep the temporary mobility kit away from children. • Only use the temporary mobility kit when the ambient ...

Do not remove any foreign object that has pierced the tire. If a punctureis located in the tire sidewall, stop and call roadside assistance. 1. Remove the valve cap from the tire valve. 2. Unwrap the clear tube from the compressor housing. 3. Remove the tube cap and fasten the metal connector of the...

8. Inflate the tire to the pressurelisted on the tire label located onthe driver’s door or the door jamarea. Note: When the sealing compound is first added into the tire, theair pressure gauge reading on the compressor unit may indicate ahigher value; this is normal and should be no reason for conce...

Second stage: Checking tire pressure Check the air pressure of your tires as follows: 1. Remove the valve cap from the tire valve. 2. Unhook the black hose from the side of the compressor and fastenfirmly on the valve stem by turning clockwise. WARNING: If you are proceeding from the First stage: Re...

Note: After the sealing compound has been used, the maximum vehicle speed is 50 mph (80 km/h) and the maximum driving distance is120 miles (200 km). The sealed tire should be inspected immediately. Note: After sealant use, the TPMS sensor and valve stem on the wheel must be replaced by an authorized...

2. Once aligned, seat the sealantcanister by lightly pushing downuntil you hear an audible click. 3. Wrap the clear tube around thecompressor housing. Note: If you experience any difficulties with the removal or installation of the sealant canister, consult your Ford Motor Company authorizeddealer f...

Bolt size Wheel lug nut torque* lb.ft. N • m 1/2-20 UNF 100 135 * Torque specifications are for nut and bolt threads free of dirt andrust. Use only Ford recommended replacement fasteners. WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounti...

Connecting the jumper cables 1. Connect the positive (+) jumper cable to the positive (+) terminal ofthe discharged battery. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Connect the other end of the positive (+) cable to the positive (+)termi...

3. Connect the negative (-) cable to the negative (-) terminal of theassisting battery. 4. Make the final connection of the negative (-) cable to an exposedmetal part of the stalled vehicle’s engine, away from the battery and thecarburetor/fuel injection system. Do not use fuel lines, engine rocker ...

3. Once the disabled vehicle has been started, run both engines for anadditional three minutes before disconnecting the jumper cables. Removing the jumper cables Remove the jumper cables in the reverse order that they wereconnected. 1. Remove the jumper cable from the ground metal surface. Note: In ...

3. Remove the jumper cable from the positive (+) terminal of the boostervehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of thedisabled vehicle’s battery. After the disabled vehicle has been started and the jumper cablesremoved, allow it to idle for several minutes so the...

WRECKER TOWING If you need to have your vehicle towed, contact a professional towingservice or, if you are a member of a roadside assistance program, yourroadside assistance service provider. It is recommended that your vehicle be towed with a wheel lift anddollies or flatbed equipment. Do not tow w...

If the vehicle is towed by other means or incorrectly, vehicledamage may occur. Ford Motor Company produces a towing manual for all authorized towtruck operators. Have your tow truck operator refer to this manual forproper hook-up and towing procedures for your vehicle. Emergency towing In case of a...

GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorizedFord, Lincoln, or Mercury dealer. While any authorized dealer handlingyour vehicle line will provide warranty service, we recommend youreturn to your selling authorized dealer who wants to ensure yourcon...

In Canada: Mailing Address (Ford vehicles) Customer Relationship CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6J 5E4 Telephone 1-800-565-3673 (FORD) Online www.ford.ca Mailing Address (Lincoln vehicles) Lincoln CentreFord Motor Company of Canada, LimitedP.O. Box 2000Oak...

authorized dealer to resolve a factory-related vehicle service concernhave been unsatisfactory, Ford of Canada participates in an impartialthird party mediation/arbitration program administered by the CanadianMotor Vehicle Arbitration Plan (CAMVAP). The CAMVAP program is a straight-forward and relat...

Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by their website:www.helminc.com. (Items in this catalog may be purchased by credit card, check ormoney order.) Obtaining a French owner’s guide French Owner’s Guides can be obtained from your authorized dealer orby writi...

WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutralpH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is availablefrom your authorized dealer. • Never use strong household detergents or soap, such as dish washingor laundry liquid. These products can dis...

WAXING • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft PremiumLiquid Wax (ZC-53-A), which is available from your authorized dealer,or an equivalent quality product. • Do not allow paint sealant to come in contact with any non-body(low-gloss black) colored trim, su...

ENGINE Engines are more efficient when they are clean because grease and dirtbuildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. Thehigh-pressure fluid could penetrate the sealed parts and causedamage. • Do not spray a hot engine with ...

PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products areavailable from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug and TarRemover (ZC-42). • For plastic...

INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS Clean the instrument panel, interior trim areas and cluster lens with aclean and damp white cotton cloth, then with a clean and dry whitecotton cloth; you may also use Motorcraft Dash & Vinyl Cleaner(ZC-38-A) on the instrument panel and interior tr...

• If grease or tar is present on the material, spot-clean the area firstwith Motorcraft Spot and Stain Remover (ZC-14). In Canada, useMotorcraft Multi-Purpose Cleaner (CXC-101). • If a ring forms on the fabric after spot cleaning, clean the entire areaimmediately (but do not oversaturate) or the rin...

FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many qualityproducts available to clean your vehicle and protect its finishes. Thesequality products have been specifically engineered to fulfill yourautomotive needs; they are custom designed to complement...

SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer canprovide the necessary parts and service. Check your Warranty Guide/Customer Infor...

OPENING THE HOOD 1. Inside the vehicle, pull the hoodrelease handle located under thebottom of the instrument panel nearthe steering column. 2. Go to the front of the vehicle andrelease the auxiliary latch that islocated under the front center ofthe hood. 3. Lift the hood. 2009 Flex (471) Owners Gui...

IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 1. Power steering fluid reservoir 2. Engine coolant reservoir 3. Brake fluid reservoir 4. Battery 5. Power distribution box 6. Air filter assembly 7. Automatic transmission fluid dipstick 8. Engine oil dipstick 9. Engine oil filler cap 10. Windshield ...

WINDSHIELD WASHER FLUID Add fluid to fill the reservoir if thelevel is low. In very cold weather, donot fill the reservoir completely. Only use a washer fluid that meetsFord specification WSB-M8B16-A2.Do not use any special washer fluidsuch as windshield water repellenttype fluid or bug wash. They m...

Poor wiper quality can be improved by cleaning the wiper blades and thewindshield. Refer to Windows and wiper blades in the Cleaning chapter.To prolong the life of the wiper blades, it is highly recommended toscrape off the ice on the windshield before turning on the wipers. Thelayer of ice has many...

3. Set the parking brake and ensure the gearshift is securely latched in P(Park). 4. Open the hood. Protect yourself from engine heat. 5. Locate and carefully remove theengine oil level dipstick. 6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again. • If the oil level is withi...

• Do not overfill the enginewith oil. Oil levels above thismark may cause enginedamage. If the engine is overfilled, some oil must beremoved from the engine by anauthorized dealer. 7. Put the dipstick back in and ensure it is fully seated. Adding engine oil 1. Check the engine oil. For instructions,...

to the current engine and emission system protection standards and fueleconomy requirements of the International Lubricant Standardization andApproval Committee (ILSAC), comprised of U.S. and Japaneseautomobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft SAE 5W-20or a...

If you see any corrosion on the battery or terminals, remove the cablesfrom the terminals and clean with a wire brush. You can neutralize theacid with a solution of baking soda and water. It is recommended that the negative battery cable terminal bedisconnected from the battery if you plan to store ...

1. With the vehicle at a complete stop, set the parking brake. 2. Put the gearshift in P (Park), turn off all accessories and start theengine. 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine...

FILL RANGE” in the coolant reservoir. If the level falls below, addcoolant per the instructions in the Adding engine coolant section. Your vehicle was factory-filled with a 50/50 engine coolant and waterconcentration. If the concentration of coolant falls below 40% or above60%, the engine parts coul...

WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hotengine parts. WARNING: Do not put engine coolant in the windshield washer fluid container. If sprayed on the...

Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled enginecoolant in vehicles originally equipped with Motorcraft Premium GoldEngine Coolant since a Ford-approved recycling process is not yetavailable. Used engine coolant should be disposed of in an appropriate manner. ...

• Refer to the chart on the coolant container to ensure thecoolant concentration in your vehicle will provide adequateprotection at the temperatures in which you drive. Vehicles driven year-round in non-extreme climates should use a 50/50mixture of engine coolant and distilled water for optimum cool...

Refueling WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; • Do not smoke if you are near fuel or refueling your vehicle; ...

Note: A fuel spillage concern may occur if overfilling the fuel tank. Do not overfill the tank to the point that the fuel is able to bypass the fuelfiller nozzle. The overfilled fuel may run down the drain located belowand in front of the fuel filler door. If the Check Fuel Fill Inlet lamp or Check ...

Your vehicle was not designed to use fuel or fuel additives with metalliccompounds, including manganese-based additives. Note: Use of any fuel other than those recommended may cause powertrain damage, a loss of vehicle performance, and repairs may notbe covered under warranty. Octane recommendations...

Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines toimprove air quality, per the recommendations in the Choosing the right fuel section. Running out of fuel Avoid running out of fuel because this situation may have an adverseeffect on powertrain components. If you have ru...

1. After lifting the carpeted floorpanel, locate the white plasticfunnel. It is attached to the rear,lower edge of the spare tirecompartment. 2. Slowly insert the funnel into theEasy Fuel™ system. 3. Fill the vehicle with fuel from the portable fuel container.4. When done, clean the funnel or proper...

The advertised capacity is the amount of the indicated capacity and theempty reserve combined. Indicated capacity is the difference in theamount of fuel in a full tank and a tank when the fuel gauge indicatesempty. Empty reserve is the small amount of fuel remaining in the fueltank after the fuel ga...

Keep a record for at least one month and record the type of driving (cityor highway). This will provide an accurate estimate of the vehicle’s fueleconomy under current driving conditions. Additionally, keeping recordsduring summer and winter will show how temperature impacts fueleconomy. In general,...

• Perform all regularly scheduled maintenance items. Follow therecommended maintenance schedule and owner maintenance checksfound in scheduled maintenance information. Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economyat any speed. • Carrying unnecessary weight may re...

indicate that the vehicle is not ready for I/M testing. To determine if thevehicle is ready for I/M testing, turn the ignition key to the on positionfor 15 seconds without cranking the engine. If the Service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M tes...

BRAKE FLUID The fluid level will drop slowly asthe brakes wear, and will rise whenthe brake components are replaced.Fluid levels between the “MIN” and“MAX” lines are within the normaloperating range; there is no need toadd fluid. If the fluid levels areoutside of the normal operatingrange the perfor...

If an overfill occurs, excess fluidshould be removed by an authorizeddealer. An overfill condition oftransmission fluid may cause shift and/or engagement concernsand/or possible damage. Do not use supplemental transmission fluid additives, treatments orcleaning agents. The use of these materials may...

The Vehicle Identification Number (VIN) contains the followinginformation: 1. World manufacturer identifier 2. Brake system / Gross VehicleWeight Rating (GVWR) / RestraintSystem 3. Vehicle line, series, body type 4. Engine type 5. Check digit 6. Model year 7. Assembly plant 8. Production sequence nu...

GENUINE FORD ACCESSORIES FOR YOUR VEHICLE A wide selection of Genuine Ford Accessories are available for yourvehicle through your local Ford or Ford of Canada dealer. These qualityaccessories have been specifically engineered to fulfill your automotiveneeds; they are custom designed to complement th...

A Accessory delay ........................104 AdvanceTrac ..............................264 Air cleaner filter ...............364–365 Air conditioning ..............68, 71, 74 manual heating and airconditioning system .................68 Airbag supplemental restraintsystem ........................18...