Page 2 - Trademarks; Marks Used in this Guide; Notes
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed...
Page 3 - Organization of this Manual; For Windows OS
3 Organization of this Manual The following instruction guides are included with this product. For Windows OS For Mac OS Setup Guide Briefly describes how to set up this product with illustrations. See User’s Guide for more information. User’s Guide (PDF) Presents detailed information users need to ...
Page 4 - Table of Contents
4 Table of Contents Trademarks.................................................................. 2Marks Used in this Guide ......................................... 2Screens Appearing in this Guide ............................. 2Organization of this Manual..................................... 3 Befo...
Page 6 - Before Using this Product; For Safe Use; WARNING
6 Before Using this Product For Safe Use To use this product safely, be sure to read this guide as well as the other instruction guides included with this product before using it. Keep this guide at hand so that you can resolve any questions you have about this product. To prevent harm to custom...
Page 7 - CAUTION
7 Before Using this Product Install this product in the following type of place. Place that is flat and stable Place with the following temperature and humidity range When using this product in a place where static electricity is easily generated, use an antistatic mat or other product to prevent ...
Page 8 - Cautions for the Power Source
8 Cautions for the Power Source WARNING Do not connect or disconnect the power plug with wet hands. This may result in electric shock. Use only the type of power source indicated on the product’s label. Use of the wrong type of power source may result in electric shock or fire. Do not plug the power...
Page 9 - Cautions for Using
9 Before Using this Product Cautions for Using WARNING Do not continue to use under abnormal conditions such as smoke, unusual odors or sounds. This may result in electric shock or fire. Immediately turn off the power, disconnect the power plug from the outlet, and contact your dealer or the Epson R...
Page 11 - For Canadian Users
11 Before Using this Product For PP-50 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a co...
Page 12 - Cautions for CD/DVD discs; Uses of this Product; Incidental Loss Arising from the Use of this Product
12 Cautions for CD/DVD discs Before using this product, run an operation check to make sure it is functioning normally. Also, back up the data on CD/DVD discs onto separate media as necessary. Data may be damaged or lost at the following times: When there is static electricity or electrical noise ...
Page 13 - Basic Operations; Parts Names; Front
13 Basic Operations Basic Operations Parts Names Front Back 1 Control panel Use to control the product. It also shows the status of the product. See “Control panel” on page 16 for details. 2 Ink cartridge cover Open to insert and replace ink cartridges. 3 Power button Use to turn the product on and ...
Page 14 - Inside
14 Inside 1 Drive 1 Writes data on the recording surface of the discs. 2 Drive 2 Writes data on the recording surface of the discs. 3 Printer Prints on the label surface of the discs. 4 Stacker 3 Use as the disc output stacker. Holds up to about 50 discs. 5 Stacker 4 Use as a disc output stacker. Ho...
Page 16 - Control panel
16 Control panel * Job: Processing performed by this product, such as writing and printing data 1 Power light Flashes or turns on when the power is turned on. 2 BUSY light Flashes when a job * is being processed. 3 ERROR light Flashes or turns on when an error occurs. 4 INK light Flashes or turns on...
Page 17 - Lights for the Status of the Product
17 Basic Operations Lights for the Status of the Product This section describes the status of the product using the lights displayed on the control panel. The status of the product is also indicated by the combination of lights flashing/turning on. See “Checking Lights for Errors” on page 110 for de...
Page 19 - Turning On the Power; Connect the power cord.; Turning Off the Power; Press the power button until the Power light flashes.
19 Basic Operations Turning Power On/Off This section describes how to turn the power on and off. Turning On the Power 1 Connect the power cord. 2 Press the power button. The Power light flashes green, then stays on. Turning Off the Power Press the power button until the Power light flashes. The Pow...
Page 20 - Opening/Closing the Disc Cover; Opening the Disc Cover
20 Opening/Closing the Disc Cover When you load discs into the input stackers or take out discs from the output stackers, open and close the disc cover as described below. Opening the Disc Cover Hold the handle, and open the disc cover in the direction indicated by the arrow in the illustration belo...
Page 21 - Closing the Disc Cover
21 Basic Operations Closing the Disc Cover Hold the handle, and close the disc cover in the direction indicated by the arrow in the illustration below. For PP-50 Before closing the disc cover, make sure that there are no discs left near Stacker 3 and that discs in Stacker 3 are not slanted. Otherwis...
Page 22 - Handling Stackers; Attach; Line up the indentations and attach.; Remove; Gently lift and pull towards you to take out.; Stacker 1
22 Handling Stackers Handle the stackers as shown below. Stacker 1/Stacker 2 Stacker 1 and Stacker 2 are the same. Handle them in the same way. Attach Line up the indentations and attach. Remove Gently lift and pull towards you to take out. Stacker 1 Stacker 2
Page 23 - Stacker 3; Hold the handle, lift it up, and then pull towards you to take out.
23 Basic Operations Stacker 3 Attach (Only for PP-100/PP100AP) Hold the handle, line up the indentations, and attach. Remove (Only for PP-100/PP100AP) Hold the handle, lift it up, and then pull towards you to take out. For PP-50 Stacker 3 is fixed. Its shape differs from that of stacker 3 for the PP...
Page 24 - Pull out; Hold the Stacker 4 grip and pull out the stacker.; Push in; Hold the Stacker 4 grip and push the stacker in.
24 Stacker 4 (Only for PP-100/PP-100AP) Pull out Hold the Stacker 4 grip and pull out the stacker. Push in Hold the Stacker 4 grip and push the stacker in. Do not apply strong force to Stacker 4 when handling it. When the BUSY light and the STACKER 4 light are flashing rapidly, a disc is being e...
Page 25 - Software Settings; Installing Software
25 Software Settings Software Settings This section describes the basic settings of the software required for using the product (PP-100/PP-100AP/PP-50) after the setup. (For the setup procedure, see Setup Guide for Mac .) Installing Software The installation procedure installs the following software...
Page 26 - System Requirements
26 System Requirements The minimum hardware and system requirements for using the supplied software are shown below. OS (Operating system) Mac OS X v10.7.3 Lion Mac OS X v10.6.8 Snow Leopard CPU Mac OS X v10.7.3 Intel 64 bit CPU Mac OS X v10.6.8 Intel Core Duo 1.83 GHz or faster processor Memory...
Page 27 - Properties Setting; Start up EPSON Total Disc Utility.
27 Software Settings Properties Setting After installing the software and adding the printer (For these procedures, see Setup Guide for Mac .), follow the steps below to set Stacker Settings , Drive Settings , and Printer Settings with EPSON Total Disc Utility. 1 Make sure that the product is connec...
Page 28 - Set; Click; OK
28 The Properties screen appears. 4 Set Stacker Settings , Drive Settings (only for PP-100/PP-50), and Printer Settings (only for PP-100/PP-50). See EPSON Total Disc Utility Help for details. 5 Click OK . Setting the most suitable publish mode for the usage or number of discs to be published enabl...
Page 29 - Setting a Working Folder; Common Settings for Publishing
29 Software Settings Common Settings for Publishing Follow the steps below to set Working Folder , Notification Settings , and Write Settings . Setting a Working Folder Follow the steps below to create a Working Folder on the hard disk for the disc publishing operation. 1 Start up EPSON Total Disc U...
Page 32 - Uninstalling the Software; Hardware
32 Uninstalling the Software If the software could not be installed properly, uninstall (delete) the software, and then reinstall it. 1 Turn off the product. See “Turning Off the Power” on page 19 . 2 Exit all applications that are running. 3 Click [System Preferences] in the Dock. 4 Click [Print &a...
Page 33 - Select; EPSON Total Disc Maker; When the uninstall complete screen appears, click; Quit
33 Software Settings 9 Select EPSON Total Disc Maker , and click Uninstall . 10 When the uninstall complete screen appears, click Quit . 1 2
Page 34 - Using Software; What is EPSON Total Disc Maker?; Launchpad; EPSON Total Disc Maker Help
34 Using Software EPSON Total Disc Maker What is EPSON Total Disc Maker? EPSON Total Disc Maker is software for registering the write data* and the print data for the label surface, and publishing to this product (PP-100/PP-100AP/PP-50). In EPSON Total Disc Maker, the execution of writing data* and ...
Page 35 - Screen Configuration of EPSON Total Disc Maker; Disc view
35 Using Software Screen Configuration of EPSON Total Disc Maker This section describes the screen configuration of EPSON Total Disc Maker. See EPSON Total Disc Maker Help for details on use. Disc view Starting EPSON Total Disc Maker or clicking Disc in Label view displays Disc view. In Disc view, y...
Page 36 - Label view
36 Label view Clicking Label in Disc view displays Label view. In Label view, you can edit the data for printing on the label surface of the disc.
Page 37 - Publish view
37 Using Software Publish view Clicking [ Publish ] in Disc view or Label view displays Publish view. In Publish view, you can publish the writing data and label to this product.
Page 38 - What is EPSON Total Disc Utility?; EPSON Total Disc Utility Help; EPSON Total Disc Utility Help
38 EPSON Total Disc Utility What is EPSON Total Disc Utility? EPSON Total Disc Utility is software for displaying the product’s current status, remaining ink, job information, and other information, as well as for the basic settings for publishing discs with the product, such as settings for publish...
Page 39 - Screen Configuration of EPSON Total Disc Utility; Unfinished Job
39 Using Software Screen Configuration of EPSON Total Disc Utility This section describes the screen configuration of EPSON Total Disc Utility. See EPSON Total Disc Utility Help for details on use. Main screen Click the Unfinished Job tab and Finished Job tab to display each screen. Unfinished Job s...
Page 43 - Printer Utility
43 Using Software Printer Utility screen In the Utility screen, you can run various maintenance functions to maintain the print quality. For details on Nozzle Check , see “Checking the Print Head Nozzles” on page 84 . For details on Head Cleaning , see “Cleaning the Print Head” on page 86 . Fo...
Page 44 - Printer Driver; What is Printer Driver?; File; menu of your application to display the setting screen of the
44 Printer Driver What is Printer Driver? The printer driver is software for the necessary settings to publish discs from commercially available applications other than EPSON Total Disc Maker. Displaying Printer Driver Screen Select Print... from the File menu of your application to display the sett...
Page 45 - Screen Configuration of Printer Driver
45 Using Software Screen Configuration of Printer Driver This section describes the screen configuration of the printer driver. Print Settings area In the Print Settings area, you can configure basic settings for label printing and disc image file setting to write data onto discs. Display the printe...
Page 47 - Color Options area
47 Using Software Color Options area In Color Options area, you can adjust print colors. Display the printer driver screen, and select Color Options to display the Color Options area. If you wish, you can make color adjustments at the time of printing without making color adjustments to the actual...
Page 48 - Publishing Discs; Compatible Disc Types; Printable Disc Types
48 Publishing Discs Compatible Disc Types Printable disc and writable disc types differ. When using this product for both printing and writing*, use discs that are compatible with both. * Writing data is not available with the PP-100AP. Printable Disc Types The product can print on 12-cm CD/DVD disc...
Page 49 - Writable Disc Types
49 Publishing Discs Writable Disc Types The PP-100 and PP-50 can write to the following types of disc. Type Capacity Characteristics CD-R 650/700 MB The rewriting and deleting of data is not possible once data has been written. This is a general use format. DVD-R 4.7 GB (single sided, single layer) ...
Page 50 - Handling Discs; Notes on Usage
50 Handling Discs Notes on Usage Do not touch the recording surface when holding a disc. Handle discs carefully to ensure fingerprints, dirt, dust, moisture, scratches, etc., do not get on the label surface and recording surface. Gently wipe off any dust, dirt, and the like with a soft dry cloth...
Page 51 - Notes on storage
51 Publishing Discs Notes on storage Do not place discs in a location where they will be subject to high temperature and humidity such as locations under direct sunlight, near heating equipment. Do not place discs in locations where temperatures vary greatly. Doing so may result in condensation....
Page 52 - Printable Area
52 Printable Area The printable area is the area of the label surface on which printing is possible. The printable area and recommended print area are shown in the table below. Printing will be done in the gray area in the figure below. Printing outside of the recommended print area may result in ...
Page 54 - Flow for Publishing Discs; When publishing with EPSON Total Disc Maker
54 Flow for Publishing Discs This section describes how to publish discs using the product. The publishing procedure differs, depending on whether you publish with EPSON Total Disc Maker or with other applications. When publishing with EPSON Total Disc Maker If you publish a large number of discs,...
Page 55 - When publishing with the other applications; Application
55 Publishing Discs When publishing with the other applications * Registering write data is not available with the PP-100AP. With the PP-100 or PP-50, if you specify an image file in the print settings, writing data onto a disc is possible at the same time as label printing. See “Print Settings area...
Page 56 - Selecting Publish Mode
56 Selecting Publish Mode Setting the most suitable publish mode for the usage or number of discs to be published enables efficient disc publishing. Select the publish mode, referring to the following descriptions, and change the setting in the properties setting if necessary. For properties setting...
Page 57 - External Output mode:
57 Publishing Discs External Output mode: When you want to publish two type of discs without having to change discs This mode uses Stacker 1 and Stacker 2 as the input stackers for discs. You can select Stacker 3 or Stacker 4 as the output stacker. If, for example, CD-Rs are loaded in Stacker 1 an...
Page 60 - Loading Discs; Fully separate the discs to prevent them from sticking together.; Take out the input stacker and load the discs into it.
60 Loading Discs This section describes how to load discs into the input stacker, and insert it. 1 Fully separate the discs to prevent them from sticking together. 2 Open the disc cover. For precautions when you open the disc cover, see “Opening the Disc Cover” on page 20 . 3 Take out the input stac...
Page 61 - Insert the stacker, and close the disc cover.
61 Publishing Discs For PP-50 4 Insert the stacker, and close the disc cover. Publish Mode Input Stacker Number of Discs Standard Mode Stacker 1 Up to approximately 50 discs Low-volume Mode (Different types of discs can be loaded into Stacker 1 and Stacker 2.) Stacker 1 Up to approximately 50 discs ...
Page 62 - Display Disc view of EPSON Total Disc Maker.; Configure each setting.; Open Finder
62 Registering Write Data (Only for PP-100/PP-50) This section describes how to register data to be written in Disc view of EPSON Total Disc Maker. In this example, we explain the procedure to publish photo data CDs. 1 Display Disc view of EPSON Total Disc Maker. See “Disc view” on page 35 . 2 Confi...
Page 63 - Drag and drop any image data to write to the CD from Finder.
63 Publishing Discs 4 Drag and drop any image data to write to the CD from Finder. The data that you drag and drop appears in the data list. The registration of write data is now finished. When the registered data does not comply with the restrictions of the selected file system, the file system r...
Page 64 - Creating Labels
64 Creating Labels Create a label design in Label view (See “Label view” on page 36 .) of EPSON Total Disc Maker. In the label view, an image of the print results of the label appears. You can edit the label while checking the image of the print results. There is no need to create a label if you o...
Page 65 - ] in Disc view or Label view to display Publish view.
65 Publishing Discs Publishing Discs This section describes how to publish a job for publishing discs to the product in Publish view of EPSON Total Disc Maker. 1 Click [ Publish ] in Disc view or Label view to display Publish view. 2 Configure each setting. See EPSON Total Disc Maker Help for detail...
Page 66 - Make sure that discs are loaded in the input stacker correctly.
66 3 Make sure that discs are loaded in the input stacker correctly. See “Loading Discs” on page 60 . 4 Click Publish . EPSON Total Disc Utility starts, and the disc publishing process begins. With the PP-100 or PP-100AP, you can take out the published discs output to Stacker 4 without pausing the...
Page 67 - Setting Printer Driver and Publishing Discs; Printer
67 Publishing Discs Setting Printer Driver and Publishing Discs This section describes how to set the printer driver (setting for label print and registering a disc image file of write data*) and publish a job for publishing discs to the product when you publish discs with applications other than EP...
Page 69 - Print
69 Publishing Discs 7 Configure each setting. See “Print Settings area” on page 45 for details. 8 Click Print . EPSON Total Disc Utility starts, and the disc publishing process begins. With the PP-100 or PP-100AP, you can take out the published discs output to Stacker 4 without pausing the job. Ho...
Page 70 - Taking out discs; Take out the published discs from the stacker.
70 Taking out discs When the publishing process finishes, follow the steps below to take out published discs. For PP-100/PP-100AP The stacker used as the output stacker differs depending on the publish mode. Confirm the output stacker in the following table. 1 Only when the output stacker is Stacker...
Page 71 - Open the disc cover.; Only when the output stacker is Stacker 2, take it out.
71 Publishing Discs For PP-50 The stacker used as the output stacker differs depending on the publish mode. Confirm the output stacker in the following table. 1 Open the disc cover. For precautions when you open the disc cover, see “Opening the Disc Cover” on page 20 . 2 Only when the output stacker...
Page 72 - Job Operations; Pausing/Cancelling Jobs; Pause
72 Job Operations Processing performed by this product, such as writing and printing data, is called a “job.” After publishing a job with EPSON Total Disc Maker or the printer driver, you can pause/cancel it or change the processing order of jobs. Pausing/Cancelling Jobs Follow the steps below to pa...
Page 73 - Select the job you want to give priority to, and click; Priority Publishing
73 Publishing Discs Priority Publishing If you need to process a job before the others when more than one job is being published, follow the steps below. 1 Start up EPSON Total Disc Utility. See “Starting EPSON Total Disc Utility” on page 38 . 2 Select the job you want to give priority to, and click...
Page 74 - Convenient Features; Printing on User Defined Label Size Discs
74 Convenient Features Printing on User Defined Label Size Discs Set an arbitrary size if you print on discs whose label size is other than Standard and Wide . The setting procedure of the user defined label size differs, depending on whether you publish with EPSON Total Disc Maker or with the other...
Page 75 - Creating Copies Directly from Discs; Insert the disc you want to create a copy of in the drive of the PC.
75 Convenient Features Creating Disc Copies (Only for PP-100/PP-50) With EPSON Total Disc Maker, you can create CD/DVD copies using an original disc or a disc image file. Creating Copies Directly from Discs This section describes how to create CD/DVD copies directly from a CD/DVD disc inserted in th...
Page 77 - Creating Copies from Disc Image Files; Start EPSON Total Disc Maker.; to; Copy
77 Convenient Features Creating Copies from Disc Image Files This section describes how to create CD/DVD copies using a disc image file. 1 Start EPSON Total Disc Maker. See “Starting EPSON Total Disc Maker” on page 34 . 2 Set Type to Copy . 3 Configure each setting. See EPSON Total Disc Maker Help f...
Page 78 - Adjusting Print Colors
78 Adjusting Print Colors This section describes how to adjust the colors of print data. If you wish, you can make color adjustments at the time of printing without making color adjustments to the actual data. Mode Photo-realistic Uses the standard color correction of the printer driver for printing...
Page 80 - Maintenance; Replacing the Ink Cartridge; Checking the Ink Levels; INK lights on the Control panel
80 Maintenance Replacing the Ink Cartridge Checking the Ink Levels When it becomes time to replace even one of the six ink cartridges, printing is no longer possible. The INK light on the control panel notifies you the ink levels as follows. When the INK light flashes, the remaining ink of that co...
Page 81 - How to Replace the Ink Cartridges
81 Maintenance How to Replace the Ink Cartridges This section describes how to replace the ink cartridges, using light magenta as an example. The replacement positions differ for the other colors, but the procedure is the same. See “Ink cartridges and Maintenance Box” on page 143 for the ink cartrid...
Page 82 - Take the ink cartridge out of its package.
82 3 Take the ink cartridge out of its package. 4 Use the label color to check where to set the ink cartridge, and gently push the new ink cartridge into the ink cartridge holder on this product until you hear a click. For optimum printing quality, open the clear plastic package only immediately b...
Page 83 - Close the ink cartridge cover.
83 Maintenance 5 Close the ink cartridge cover. Do not turn off the power or open the ink cartridge cover during ink charging. These actions cause the ink to be charged again, which results in a noticeable consumption of ink. In addition, there is a risk that you will not be able to print properly...
Page 84 - Checking the Print Head Nozzles; How to Perform a Nozzle Check; Set one unprinted disc into Stacker 1.; screen of the EPSON Total Disc Utility.
84 Checking the Print Head Nozzles If the print head nozzles are clogged, the printing may be faint even though there is ink, or unusual colors may be printed. The nozzle check prints a pattern for checking the status of the nozzles, and you can check if the nozzles are clogged by looking at this pa...
Page 85 - Check the printed nozzle check pattern.
85 Maintenance 4 Click Print . The disc on which the nozzle check pattern was printed is output to Stacker 3 or Stacker 4. 5 Check the printed nozzle check pattern. If it is normal, all of the lines are printed as shown in the illustration on the left below. If there are lines that were not printed,...
Page 86 - Cleaning the Print Head
86 Cleaning the Print Head Head cleaning is a function for cleaning the surface of the print head to maintain the print quality. Run head cleaning if the printing becomes faint or gaps appear in the printing. Print head cleaning consumes ink. Before running print head cleaning, you can run a nozzle ...
Page 87 - How to Clean the Print Head; Turn the product on.; Running it from a PC; Display the
87 Maintenance How to Clean the Print Head There are the following two ways to run head cleaning. Running it using the control panel on the product Running it from a PC Running it using the control panel on the product 1 Turn the product on. 2 Press the Cleaning button for 3 seconds. The BUSY li...
Page 88 - Start
88 3 Click Start . The BUSY light flashes, and head cleaning starts. When head cleaning is finished, the BUSY light goes off.
Page 89 - Aligning the Print Head
89 Maintenance Aligning the Print Head If the print position when the print head moves from right to left is not aligned with the print position when the print head moves from left to right, gaps may appear in vertical lines, and the print results may become blurry. If this happens, run print head a...
Page 90 - Check the printed print head alignment pattern.
90 4 Click Print . The disc on which the print head alignment pattern was printed is output to Stacker 3 or Stacker 4. 5 Check the printed print head alignment pattern. Print head alignment pattern
Page 91 - Select the number of the pattern with the fewest vertical lines.; Finish
91 Maintenance 6 Select the number of the pattern with the fewest vertical lines. In the illustration above, the pattern with the fewest vertical lines is “5”, so select “5.”If you want to print the print head alignment pattern again, to check it, set a disc in Stacker 1, and click Realign . 7 Click...
Page 92 - Correcting the Printing Position
92 Correcting the Printing Position Adjust the printing position if it has shifted towards the top, bottom, left, or right. 1 Set one unprinted disc into Stacker 1. 2 Display the Printer Utility screen of the EPSON Total Disc Utility. See “Properties screen (General screen)” on page 40 for display p...
Page 94 - Set one unprinted disc into Stacker 1, and click
94 5 Click Finish if the lines on the top, bottom, left and right are evenly printed on the label surface. If they are not printed evenly, adjust the alignment in one of the following ways. If the printing has shifted to the left: Select a positive correction value in Horizontal . If the printin...
Page 95 - Cleaning Your Product; Cleaning the Exterior; Turn the product off.; Use a soft cloth to wipe off the dust and dirt.; Cleaning the Interior
95 Maintenance Cleaning Your Product To keep your product operating at its best, clean it by using the following procedure. Cleaning the Exterior 1 Turn the product off. See “Turning Off the Power” on page 19 . 2 After the Power light goes off, unplug the power plug from the outlet. 3 Use a soft clo...
Page 97 - Checking Maintenance Information; Click the
97 Maintenance Checking Maintenance Information This section describes how to check information that is useful when carrying out maintenance and providing support for your product, such as usage status of the internal drives and the number of published discs. 1 Display the Printer Utility screen of ...
Page 99 - How to Check When it is Time to Replace the Ink Pad; How to Replace the Ink Pad
99 Maintenance Replacing the Ink Pad (Only for PP-100/PP-50) The ink pad is a part that absorbs waste ink ejected during head cleaning or printing. When it is time to replace the ink pad, publishing is no longer possible. How to Check When it is Time to Replace the Ink Pad The product notifies you w...
Page 100 - How to Check When it is Time to Replace the Maintenance Box; How to Replace the Maintenance Box
100 Replacing the Maintenance Box (Only for PP-100AP) The maintenance box is a part that absorbs waste ink ejected during head cleaning or printing. When it is time to replace the maintenance box, publishing is no longer possible. How to Check When it is Time to Replace the Maintenance Box You can c...
Page 102 - Precautions for Transporting Your Product
102 Precautions for Transporting Your Product When transporting your product, be sure to use the original box and protective materials to protect it from an impact or the like. See Setup Guide for Mac for details on the handling of protective materials. Make sure that no discs remain inside the pr...
Page 103 - Attach protective materials to the arm, and secure them with tape.
103 Maintenance 1 Turn the product off. See “Turning Off the Power” on page 19 . 2 After the Power light goes off, disconnect the power cord and USB cable. 3 Attach protective materials to the arm, and secure them with tape. 4 Attach Stacker 1, Stacker 2, and Stacker 3 (only for PP-100/PP-100AP), an...
Page 104 - Troubleshooting; Problems and their Remedies; Power/Control Panel Problems
104 Troubleshooting Problems and their Remedies Power/Control Panel Problems Refer to this information together with the EPSON Total Disc Utility Help and the information available on the Epson website. If your problem cannot be resolved even after the following remedies, contact customer suppor...
Page 107 - Label Printing Problems
107 Troubleshooting Label Printing Problems Symptom/Problem Status Check/Remedy Procedure Rubbing Lines or streaks are formed Blurriness Text or lines are shaky Incorrect color tones Some colors are not printed Unevenness in the printing Mosaic-like patterns are printed Printing is...
Page 109 - Other Problems
109 Troubleshooting Other Problems Symptom/Problem Status Check/Remedy Procedure Unable to install software Is the USB cable unplugged? Make sure the USB cable is firmly connected. Is the USB cable one supplied with the product? Use the USB cable supplied with the product. Is there enough available ...
Page 110 - Checking Lights for Errors; Error Associated with Covers
110 Checking Lights for Errors The light statuses are indicated as follows. Error Associated with Covers If resuming label printing after an error, run a nozzle check and confirm the condition of the print head. See “Checking the Print Head Nozzles” on page 84 for details on the nozzle check. You ca...
Page 111 - Error Associated with Disc Transfer
111 Troubleshooting Error Associated with Disc Transfer Lights Conditions/Remedies Power BUSY ERROR INK STACKER 1 2 3 4 Disc pick error Resolve the problem as follows. 1. Open the disc cover and fully separate the discs in the input stacker to prevent them from sticking together. 2. Close the disc c...
Page 113 - Error Associated with Stacker
113 Troubleshooting Error Associated with Stacker Lights Conditions/Remedies Power BUSY ERROR INK STACKER 1 2 3 4 Only for PP-100/PP-100AP Stacker 3 is inserted for Standard mode or External Output mode (when Stacker 4 is set as the output stacker). Remove Stacker 3. Stacker 1 is not correctly inser...
Page 114 - Error Associated with Ink
114 Error Associated with Ink Stacker 2 (set as the output stacker) is full. Remove published discs from Stacker 2. Stacker 3 is full. Remove published discs from Stacker 3. Only for PP-100/PP-100AP Stacker 4 is full. Remove published discs from Stacker 4. Only for PP-100/PP-100AP Stacker 4 is open....
Page 115 - Error Associated with Printer
115 Troubleshooting Error Associated with Printer Lights Conditions/Remedies Power BUSY ERROR INK STACKER 1 2 3 4 Only for PP-100AP The maintenance box has reached its replacement time or it is not installed correctly. Replace the maintenance box or reinstall it. (See “How to Replace the Maintenance...
Page 117 - Other Error
117 Troubleshooting Other Error Lights Conditions/Remedies Power BUSY ERROR INK STACKER 1 2 3 4 Improper status error Turn the product off and back on.
Page 118 - Checking with EPSON Total Disc Utility
118 Checking with EPSON Total Disc Utility EPSON Total Disc Utility enables you to check the status of this product and the remedy procedures for errors. See “Starting EPSON Total Disc Utility” on page 38 for EPSON Total Disc Utility start procedure. ➀ Operation Guidance This displays the status of ...
Page 119 - When Discs Cannot be Published; Check 1: Check of EPSON Total Disc Utility; Check 2: Check of the product; Check 3: Check of connection between the product and PC
119 Troubleshooting When Discs Cannot be Published If the disc is not published by clicking Publish in the Publish view of EPSON Total Disc Maker, or if the product does not work, check the points below. Check 1: Check of EPSON Total Disc Utility Is an error message displayed in EPSON Total Disc Uti...
Page 120 - Check 4: Check of printer driver settings; Is the printer registered?
120 Check 4: Check of printer driver settings Is the printer registered? 1 Click [System Preferences] in the Dock. 2 Click [Print & Scan] ([ Print & Fax ] in Mac OS X v10.6) in Hardware . 3 Check that this product icon (EPSON PP-xxx-xxxxxx) is found in Printers . If the icon is not found, th...
Page 121 - Is the printer set to Pause?; Resume Printer
121 Troubleshooting Is the printer set to Pause? If Paused is displayed for the product’s icon (EPSON PP-xxx-xxxxxx), follow the steps below to resume the printer. 1 Select the product icon (EPSON PP-xxx-xxxxxx) and double-click Open Print Queue... . 2 Click Resume Printer .
Page 123 - Disc Does not Come Out; Insert a hard pin into the eject hole of the drive to open the tray.
123 Troubleshooting Disc Does not Come Out Perform the procedure below if the disc cannot be ejected because the drive tray or printer tray does not come out. Drive Tray Does not Come Out (Only for PP-100/PP-50) Turn the power of the product off and then on again. If the drive tray still does not co...
Page 124 - Printer Tray Does not Come Out; Remove the two screws to remove the rear printer cover.
124 Printer Tray Does not Come Out Turn the power of the product off and then on again. If the printer tray still does not come out, perform the procedure below. For PP-100/PP-50 1 Turn the product off. See “Turning Off the Power” on page 19 . 2 After the Power light goes off, unplug the power plug ...
Page 125 - Pull out the printer tray.
125 Troubleshooting 5 Open the disc cover. 6 Pull out the printer tray. 7 Remove the disc, and close the disc cover. The printer tray automatically closes when the power is turned on in Step 9. 8 Reattach the rear printer cover. 9 Insert the power plug into the outlet, and turn on the power.
Page 126 - Loosen the two screws.
126 For PP-100AP 1 Turn the product off. See “Turning Off the Power” on page 19 . 2 After the Power light goes off, unplug the power plug from the outlet. 3 Loosen the two screws. 4 Remove the maintenance box cover. 5 Pull out the maintenance box. Do not tilt the used maintenance box. Otherwise in...
Page 129 - Disc Recording Surface is Stained with Ink
129 Troubleshooting Disc Recording Surface is Stained with Ink When the disc recording surface is stained with ink, the printer tray may be dirty. Clean the printer tray by following the procedure below. For PP-100/PP-50 1 Turn the product off. See “Turning Off the Power” on page 19 . 2 After the Po...
Page 133 - Reattach the maintenance box cover.
133 Troubleshooting 12 Reattach the maintenance box cover. 13 Tighten the two screws. 14 Insert the power plug into the outlet, and turn on the power.
Page 134 - Appendix; Where to Get Help; Before Contacting Epson
134 Appendix Where to Get Help Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not list...
Page 135 - Help for Australia
135 Appendix Help for Australia Contacts for information, support, and services are: Epson Australia Pty Ltd 3 Talavera Road North Ryde NSW 2113 Australia Phone: 02-8899-3666 Fax: 02-8899-3777 If you need the latest drivers, FAQs, manuals, or other downloadable, access: http://www.epson.com.au
Page 136 - Product Specifications; Basic Specifications
136 Product Specifications Basic Specifications External dimensions and weight PP-100 PP-100AP PP-50 Item Description External dimensions 377 mm (W) x 465 mm (D) x 348 mm (H) Weight Approx. 24.0 kg (including the stackers and ink cartridges, but not including the power cord and discs) Item Descripti...
Page 137 - Job processing
137 Appendix Job processing Figures below are based on Mac OS X v10.7. PP-100 PP-100AP PP-50 Depending on the operating environment and discs used, the writing speed may become slower than the set speed. (This is to ensure recording quality is maintained.) Item Description Write and print CD 30 disc...
Page 138 - Number of connectable products; Printing specifications
138 Number of connectable products *: Guaranteed number of products that can process jobs published from one connected PC at the same time. More than one PP-50 cannot be connected to one PC. Printing specifications dpi: number of dots every 25.4 mm (dots per inch) Item Description Number of products...
Page 139 - Ink cartridge
139 Appendix Ink cartridge Drive specifications (Only for PP-100/PP-50) Item Description Form Separate ink cartridge for each color Color Black, cyan, magenta, yellow, light cyan, light magenta Recommended expiration date Use within the expiration date written on each individual packaging box. Use w...
Page 141 - Standards and approvals
141 Appendix Standards and approvals PP-100/PP-100AP PP-50 Item Description Safety UL60950-1 CAN/CSA-C22. 2 No. 60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B AS/NZS CISPR22 Class B Low voltage directive 2006/95/EC EN60950-1 EMC directive 2004/108/EC EN55022 Class A EN610...
Page 143 - Consumables; Ink cartridges and Maintenance Box; Discs
143 Appendix Consumables Ink cartridges and Maintenance Box You can use the following ink cartridges with this product: To purchase Discproducer exclusive ink cartridges and maintenance boxes, check with the dealer where you purchased your product or access one of the following URLs: http://www.disc...