Epson Perfection V500 Office- User Manual

Home > Placing Originals on the Scanner Placing Originals on the Scanner Follow the steps here to place your original documents, photos, film strips, or slides on the scanner. Placing Documents or Photos Placing Film or Slides

Home > Scanning Documents or Photos Scanning Documents or Photos Follow the step-by-step instructions here to scan documents or photos using any of the available scanning methods. Starting a Scan With the Scanner Buttons Starting a Scan With Epson Scan Starting a Scan With Another Scanning Progra...

Home > Scanning Film or Slides Scanning Film or Slides Follow the step-by-step instructions here to scan film strips or slides using any of the available scanning methods. Starting a Scan With the Scanner Buttons Starting a Scan With Epson Scan Starting a Scan With Another Scanning Program Select...

Home > Scanning Special Projects Scanning Special Projects Follow these instructions for specific scanning projects you may need to create. Restoring Color Removing Dust Marks Removing Dust and Scratch Marks from Film and Slides Using Digital ICE Technology Fixing Backlit Photos Using the Scanner...

Home > Using the Optional Automatic Document Feeder Using the Optional Automatic Document Feeder Follow the steps here to install the optional Automatic Document Feeder and use it to scan multi-page documents. Unpacking the Automatic Document Feeder Installing the Automatic Document Feeder Loadin...

Home > Maintenance Maintenance Follow the guidelines here to maintain and transport your scanner. Cleaning the Scanner Replacing the Scanner Light Source Transporting the Scanner

Home > Solving Problems Solving Problems Troubleshooting If you have a problem using your scanner or its software, check here for solutions. Reading the Status Light Scanner Problems Scanning Software Problems Scan Quality Problems Film or Slide Scanning Problems Optional Automatic Document Feede...

Home > Technical Specifications Technical Specifications Check here for technical details about your scanner and its accessories. System Requirements Scanner Specifications Optional Automatic Document Feeder Specifications

Home > Safety Important Safety Instructions Restrictions on Copying Read all these instructions, and follow all warnings and instructions marked on the scanner. In this document, warnings, cautions, and notes indicate the following: Warnings must be followed carefully to avoid bodily injury. Caut...

The AC adapter cord should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of the adapter cord and do not allow the AC adapter or the cord to be stepped on or run over. Be particularly careful to keep the AC adapter cord straight at the end and the poi...

Restrictions on Copying Observe the following restrictions to ensure responsible and legal use of your scanner. Copying of the following items is prohibited by law: Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securitiesUnused postage stamps, ...

Home > Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corp...

Home > Operating System Versions Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows Vista, XP, XP x64, and 2000. Windows Vista refers to Windows Vista Ultimate Edition, Windows Vista Home Premium Edition, Windows Vista Home Basic Edition, Win...

Home > Overview of Your Scanner Features Color Restoration Using the Color Restoration feature in your scanning software, you can transform an old, faded, or badly exposed photo into one with true-to-life color and sharpness. Original image Color Restoration applied For instructions on using this...

Home > Overview of Your Scanner Features Dust Removal Using the Dust Removal feature in your scanning software, you can virtually “clean” the dust marks from your originals as you scan them. Original image Dust Removal applied Note: Before scanning your originals, carefully remove any dust that y...

Home > Overview of Your Scanner Features Digital ICE Technology and Digital ICE Lite Technology Your scanner and its Epson Scan software are equipped with the Digital ICE Technology and Digital ICE Lite Technology features that remove dust or scratch marks from color film or slides. Original imag...

Home > Overview of Your Scanner Features Backlight Correction Using the Backlight Correction feature in your scanning software, you can remove shadows from photos that have too much background light. Original image Backlight Correction applied For instructions on using this feature, see Fixing Ba...

Home > Overview of Your Scanner Features Available Scanning Methods Using the Scanner Buttons Using Epson Scan Your scanner gives you a variety of ways to scan images. You can select the method that works best for the project you are scanning and the way you like to work. Using the Scanner Button...

Film or slides: See Starting a Scan With the Scanner Buttons . Top Using Epson Scan Epson Scan lets you control all aspects of scanning and includes four modes. Full Auto Mode lets you scan quickly and easily, without selecting any settings or previewing your image. This is the default mode in Epson...

Home > Guide to the Scanner Parts Light and Buttons Light Buttons The scanner has four buttons for scanning operations. The status light indicates whether the scanner is operating normally. a. Scan to PDF button b. Scan to E-mail button c. Copy button d. Start button e. status light Light The sta...

Color Indicator Status Meaning Green On Ready to scan images. Flashing Initializing or scanning. Orange Flashing An error has occurred. See Reading the Status Light for more information. (None) Off The scanner is off. Top Buttons Before using the scanner buttons, make sure you have installed Epson S...

Home > Placing Originals on the Scanner Placing Documents or Photos Placing Large or Thick Documents Before scanning a document, remember to respect the rights of copyright owners. Do not scan published text or images without first checking their copyright status. Caution: Do not place heavy obje...

An area 0.12 inch (3 mm) from the horizontal and the vertical sides of the scanner glass cannot be scanned. If you place a document in the corner of the document table, move it down and in slightly to avoid cropping. a., b. Maximum unreadable area of 0.12 inch (3 mm) If you are scanning multiple pho...

Note: Always keep the document table clean. Do not leave photos on the document table for an extended period of time as they may stick to the glass. To scan your document or photo, see Starting a Scan With the Scanner Buttons . Placing Large or Thick Documents When you scan a large or thick document...

Turn on the scanner using its power switch. Note: When scanning without the scanner cover, gently press down on your document to flatten it. When you are finished scanning, replace the scanner cover in the reverse order that you removed it. Note: Before connecting or disconnecting the cover cable, t...

Home > Placing Originals on the Scanner Placing Film or Slides Removing the Document Mat Placing Slides in the Holder Placing Film in the Holder Replacing the Document Mat Removing the Document Mat To scan film strips or slides, you need to remove the document mat from the scanner cover. This unc...

a. transparency unit window To place film for scanning, see Placing Film in the Holder . To place slides for scanning, see Placing Slides in the Holder . Top Placing Slides in the Holder You can scan up to four 35mm slides at a time using the slide portion of the film holder. Note: Make sure the whi...

Make sure you removed the document mat. See Removing the Document Mat . Close the scanner cover. To scan your slides, see Starting a Scan With the Scanner Buttons . When you are finished scanning slides, be sure to replace the document mat before scanning documents or photos. See Replacing the Docum...

Make sure the film strip is placed as shown. Place the film holder on the document table so that it is aligned as shown. Make sure the tab labelled “A” on the film holder fits into the area labelled “A” on the scanner.

Make sure you removed the document mat. See Removing the Document Mat . Close the scanner cover. To scan your film, see Starting a Scan With the Scanner Buttons . When you are finished scanning film, be sure to replace the document mat before scanning documents or photos. See Replacing the Document ...

Close the scanner cover. Note: You cannot use Full Auto Mode to scan medium format film. To scan your film, see Starting a Scan With the Scanner Buttons . When you are finished scanning film, be sure to replace the document mat before scanning documents or photos. See Replacing the Document Mat . To...

Home > Scanning Documents or Photos Starting a Scan With the Scanner Buttons a. Scan to PDF button b. Scan to E-mail button c. Copy button d. Start button Start button Place your original document or photo on the scanner. See Placing Documents or Photos . To start a scan, press the Start button o...

Home > Scanning Documents or Photos Starting a Scan With Epson Scan If you want to scan an image and save it directly to a file, you can start Epson Scan as a “standalone” program. Place your original document or photo on the scanner. See Placing Documents or Photos . Do one of the following to s...

Home or Professional Mode If the Mode box in the upper right corner of the window is set to Home or Professional Mode, see Selecting Basic Settings for instructions. Office Mode If the Mode box in the upper right corner of the window is set to Office Mode, click the Help button in the Epson Scan win...

Home > Scanning Documents or Photos Starting a Scan With Another Scanning Program You can use any TWAIN-compliant scanning program, such as Adobe Photoshop Elements, to scan with your scanner. You open the program, select Epson Scan as your scanning program, and scan. When you are finished, the s...

Windows: Click Edit and Enhance Photos , then open the File menu and select Import . Mac OS X: Click Close in the Welcome window (if it appears), then open the File menu and select Import . Note: You can also scan using the Start From Scratch or Quickly Fix Photos options in Photoshop Elements. See ...

Home > Scanning Documents or Photos Selecting Epson Scan Settings Overview of the Epson Scan Modes Selecting File Save Settings Using Full Auto Mode Changing the Scan Mode Selecting Basic Settings Selecting the Scan Resolution Previewing and Adjusting the Scan Area Adjusting the Color and Other I...

See Changing the Scan Mode for instructions on switching to Office Mode. For instructions on scanning using this mode, select Office Mode and then click the Help button in the Epson Scan window. Professional Mode gives you total control of your scanning settings and lets you check their effects with...

Specify a file name prefix with an alphanumeric character string. A 3-digit number is automatically added to the file name, but you can change the Start Number if you like. If you are scanning multiple images at once, each image will receive a different 3-digit number. Note: With Windows, the follow...

Format (File Extension) Explanation BITMAP (*. BMP) (Windows only) A standard image file format for Windows. Most Windows programs, including word processing programs, can read images in this format. JPEG (*. JPG) A compressed file format in which the compression level can be selected. The JPEG form...

Select this option if you want Windows Explorer or the Macintosh Finder to automatically open the folder where your scanned image is saved when Epson Scan finishes scanning. Click OK . In Full Auto Mode, click OK again, then click Scan . In Home or Professional Mode, click Preview , then click Scan ...

If you want to select a custom resolution, restore faded colors, or remove dust marks, click the Customize button. You see the Customize window.

Note: If you started scanning from a program like Adobe Photoshop Elements, the File Save Settings button is not available in the Customize window. Select your settings and click OK . (For details on selecting settings, click the Help button.) Click the Scan button. Epson Scan starts scanning in Ful...

Note: If you need to change any settings, click the Pause button. You will return to the Epson Scan standby window.If you need to cancel scanning, click the Cancel button when it appears. Depending on how you started Epson Scan, the program saves the file to the location you specified or opens the s...

Note: If you have a problem scanning your photo or document in Full Auto Mode, try scanning it in Home or Professional Mode instead.If you want to change the scan mode, see Changing the Scan Mode . If your image is not rotated correctly, see Images Are Rotated Incorrectly . Top Changing the Scan Mod...

Black & White Document with black text and/or line art If you select 8-bit Grayscale or Black & White in Professional Mode, you can also select a Color Enhance or Dropout Image Option setting (to enhance or dropout the color you select). To access the setting, click the + (Windows) or (Mac O...

You will scan the images at their original size, but then enlarge them later in an image-editing program. If you plan to enlarge your images later in an image-editing program, you need to increase the Resolution setting to retain a high image quality after enlargement. Increase the resolution by the...

Depending on your document type and other settings, the normal preview may be automatically selected and you will not be able to change to thumbnail preview. Follow these steps to preview your image(s) in Home or Professional Mode. Click the Preview button toward the bottom of the Epson Scan window....

If you are going to scan at a different size than your original, you must first select your Target Size and automatically create a marquee that is proportioned to that size. See Selecting the Scan Size for instructions. You can then copy the marquee and place it on each image you will scan at that s...

Note: If you draw multiple marquees, make sure you click the All button in the Preview window before you scan; otherwise, only the area inside of the last marquee you drew will be scanned. Top Adjusting the Color and Other Image Settings Once you have previewed your images and adjusted the scan area...

Unsharp Mask Home: Automatically applied.Professional: Turned on by default. Unsharp Mask makes the edges of image areas clearer for an overall sharper image. The level of sharpness is adjustable. Turn off to leave softer edges. Descreening Home and Professional: Improves results when scanning magaz...

To view the red, green, and blue levels at particular points in your preview image as you make adjustments, click the densitometer icon in the preview window and click an image area. See Epson Scan Help for details.Certain settings may not be available, or may be automatically selected, depending on...

If you need to create a scan size that is not in the Target Size list, you can create a custom size. Click the arrow in the list and select Customize . You see the Target Size window. Type a name for your custom size, enter the size, click the Save button, then click OK . Your new size appears in th...

To size your image by a certain percentage, adjust the Scale value. To change the way your image is cropped, turn Trimming on or off. (See Epson Scan Help for details.) To unlock the proportions of your scan size, click the lock icon. Then adjust the marquee or enter new width/height measurements. O...

If you started your scan by pressing the Start button or running Epson Scan as a standalone program and you used Home or Professional Mode, you see the File Save Settings window. This lets you select the name and location of your saved scan files. See Selecting File Save Settings for details. If you...

Home > Scanning Film or Slides Selecting Epson Scan Settings Overview of the Epson Scan Modes Selecting File Save Settings Using Full Auto Mode Changing the Scan Mode Selecting Basic Settings Selecting the Scan Resolution Previewing and Adjusting the Scan Area Adjusting the Color and Other Image ...

In Home Mode, Epson Scan selects a default resolution setting based on the Destination setting you select. See Selecting the Scan Resolution to continue scanning. Top Selecting the Scan Resolution In Home Mode, you can change the resolution only if you select Other as the Destination setting. In Pro...

Epson Scan prescans your images and displays them in one of the following Preview windows. Normal preview

You can move the marquee, adjust its size, and create multiple marquees on one image (normal preview only) to scan different image areas in separate scan files. Follow these steps. Note for Home Mode users: When you use the Thumbnail preview with film or slides, Epson Scan automatically creates marq...

Histogram Professional only: Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually. For advanced users only. Click the Histogram Adjustment button to access the Histogram setting. Tone Correction Professional only: Provides a graphical interface for adjusting ...

If you need to rotate the marquee for a landscape or portrait image without changing its aspect ratio, click the orientation icon. (Not available if you are scanning at the Original Target Size.) Note: For more information about using the Target Size tools, click Help in the Epson Scan window. Now y...

Home > Scanning Special Projects Restoring Color Using the Color Palette Function (Professional Mode Only) Using the Color Restoration feature in Epson Scan, you can transform old, faded, or badly exposed photos into ones with true-to-life color and sharpness. You can restore printed photos, film...

Professional Mode : Scroll down to the Adjustments area and click the Color Restoration checkbox.

Make any other necessary image adjustments. See one of these sections for instructions. Documents or photos: Adjusting the Color and Other Image Settings Film or slides: Adjusting the Color and Other Image Settings Size your image as necessary. See one of these sections for instructions. Documents o...

Home > Scanning Special Projects Removing Dust Marks Using the Dust Removal feature in Epson Scan, you can virtually “clean” the dust marks from your originals as you scan them. Original image Dust Removal applied Note: Before scanning your originals, carefully remove any dust that you can see on...

Note: You can reduce the appearance of surface roughness in your film or slide(s) by clicking the Grain Reduction checkbox. Click the + (Windows) or (Mac OS X) button and select a Level setting to adjust its effect, if necessary.The result of the dust removal does not appear in the image in the Prev...

The results of Digital ICE Technology do not appear in the images in the Preview window, but apply to all of them. You must scan the images to see the effects. Make any other necessary image adjustments. See Adjusting the Color and Other Image Settings for instructions. Size your image as necessary....

the scan resolution you specify in Epson Scan. Make sure your system resources meet these increased requirements. Note: It may take much longer to scan and for your software to respond to clicking the Cancel button if you have insufficient system resources. Top

Home > Scanning Special Projects Fixing Backlit Photos Using the Backlight Correction feature in Epson Scan, you can remove shadows from photos that have too much background light. You can fix printed photos, film, or slides automatically as you scan them. Note: Backlight Correction is not availa...

Professional Mode : Scroll down to the Adjustments area and click the Backlight Correction checkbox. If you want to increase or decrease the level of the backlight correction effect, click the + (Windows) or (Mac OS X) button next to the option and select a setting in the Level list.

Home > Scanning Special Projects Using the Scanner as a Copier You can use your scanner along with a printer connected to your computer just like you would use a copy machine. You can even enlarge and reduce, restore faded colors, remove dust, enhance text, and adjust image brightness and contras...

If you want to preview your scan before printing it or select additional copy settings, click the Preview/Custom button at the bottom of the window. Click Help in the Copy Utility for instructions on using the Custom Copy features.

Home > Scanning Special Projects Scanning Directly to a PDF File Starting a Scan With the Scan to PDF Button Starting a Scan With Epson Scan (Full Auto Mode) Starting a Scan With Epson Scan (Home/Office/Professional Mode) Starting a Scan With the Scan to PDF Button You can scan multiple document ...

Click the Settings button. You see the Scan to PDF Settings window.

Click the Color , Grayscale , or Black&White button to match the colors in the original. Click the arrow to open the Size list and select the size of your original. If you need to select a size that is not in the Size list, you can create a custom size. Click the arrow in the Size list and selec...

If you need to change any of the current PDF settings, click the Options button. You see the Epson PDF Plug-in Settings window.

When you are finished, click Finish or press the Scan to PDF button on the scanner. Your document is saved as a PDF file in the Pictures or My Pictures folder. Top Starting a Scan With Epson Scan (Full Auto Mode) Using Full Auto Mode, you can scan a document to a PDF file quickly and easily. Note: I...

Click the File Save Settings button. The File Save Settings window appears.

Select PDF as the Type setting. The current PDF settings are displayed below it. If you need to change any of the current PDF settings, click the Options button. You see the Epson PDF Plug-in Settings window.

If you are only scanning one document page, or you don’t need to edit your pages, click Save File and go to step 12. If you are scanning multiple pages, click Add Page , replace the first page on the document table with the second page, and click Scan . Repeat this step for each page in your documen...

Home > Scanning Special Projects Scanning Directly to an E-mail You can scan using the Scan to E-mail button and automatically attach scanned image file (s) to an e-mail message. Note: Not all e-mail programs work with the Scan to E-mail button. See the Attach To Email Read Me file for more infor...

Home > Scanning Special Projects Converting Scanned Documents Into Editable Text You can scan a document and convert the text into data that you can edit with a word processing program. This process is called OCR (Optical Character Recognition). To scan and use OCR, you need to use an OCR program...

Click the Scan&Read icon at the top of the window. Epson Scan starts in the last mode you used. Note for Mac OS X users: If you do not see a Scan&Read icon, choose Select Scanner from the Scan&Read menu, select EPSON Perfection V500 , and click OK . Then select Scan&Read from the Sca...

Preview and select your scan area as described in Previewing and Adjusting the Scan Area . Then click Scan . Your document is scanned, processed into editable text, and opened in the FineReader window. Note: In Home, Office, or Professional Mode, if the characters in your text are not recognized ver...

Home > Scanning Special Projects Scanning and Printing Color Accurate Images Scanning and Saving Your Image Printing Your Image You can optimize the color accuracy of your images using a photo-editing application, such as Adobe Photoshop Elements. Note: Not all versions of Photoshop Elements are ...

When creating a custom ICC profile for the scanner, be sure to place the profile in the following folder. Windows Vista and XP: C:\Windows\System32\Spool\Drivers\ColorWindows 2000: C:\WINNT\System32\Spool\Drivers\ColorMac OS X: hard disk drive\Library\ColorSync\Profiles For the Target setting, selec...

Check the settings in your printer software and make any changes necessary for your print job, then click Print to print your image. For details on selecting printer settings, see your printer’s documentation. Top

Home > Scanning Special Projects Assigning Another Windows Program to a Scanner Button Assigning a Program With Windows Vista Assigning a Program With Windows XP Assigning a Program With Windows 2000 You can assign the scanner buttons to any Windows program that supports scanner events, such as P...

In the Select an event list, choose the button to which you want to assign a program. In the Start this program list, choose the program you want to assign. Only compatible programs appear in the list. Note: If you want to be given a choice of programs whenever you press the selected button, click t...

Top Assigning a Program With Windows XP Click Start > Control Panel > Printers and Other Hardware > Scanners and Cameras , or click Start > Control Panel and then double-click the Scanners and Cameras icon. Right-click your scanner’s icon and select Properties . Click the Events tab.

In the Select an event list, choose the button to which you want to assign a program. In the Start this program list, choose the program you want to assign. Only compatible programs appear in the list. Note: If you want to be given a choice of programs whenever you press the selected button, click t...

Click Apply , then click OK . Note: You must restart your computer before using the newly assigned scanner buttons. Top

Home > Using the Optional Automatic Document Feeder Unpacking the Automatic Document Feeder The Automatic Document Feeder (B12B813391) allows you to automatically load multiple-page documents into your scanner. This is particularly useful for scanning documents for OCR (Optical Character Recognit...

ADF Document Mat You can place this mat over a document if you need to scan it from the document table when the ADF is installed. See Placing Documents on the Document Table With the Automatic Document Feeder Installed .

Home > Using the Optional Automatic Document Feeder Installing the Automatic Document Feeder Whenever you want to use the ADF, you need to remove the scanner cover and replace it with the ADF. Exit Epson Scan and turn off your scanner using its power switch. Disconnect the cover cable. Open the s...

Pull the scanner cover straight up and off the scanner.

Remove the tape and other packing materials from the ADF. Insert the hinge posts on the ADF into the holes in the top of the scanner, at the back edge. Then close the ADF.

Connect the ADF cable to the scanner’s OPTION port. Slide the paper support into its slot on the edge of the sheet feeder on the ADF.

Home > Using the Optional Automatic Document Feeder Loading Documents in the Automatic Document Feeder Document Specifications Placing Documents on the Document Table With the Automatic Document Feeder Installed You can load up to 30 sheets of paper in the ADF (based on a stack thickness of 0.2 i...

Slide the edge guide on the input tray of the ADF all the way to the right. Place your stack of paper in the input tray with the printed side facing up and the top edge facing into the feeder. Slide the paper into the feeder until it meets resistance. Then slide the edge guide over to the edge of th...

Home > Using the Optional Automatic Document Feeder Scanning Using the Automatic Document Feeder When you scan documents with the ADF, it is best to use Office Mode. Note: Do not open the ADF while you are scanning or you will see an option error and paper feeding will stop.Do not load mixed-size...

Select whether the Image Type of your document pages is Color , Grayscale , or Black&White . Select Auto Detect , ADF , or Document Table as the Document Source setting. Note:

If you loaded mixed-size sheets at one time, select Auto Detect . Select the size of your original document as the Size setting. Click the arrow next to the Resolution list and select the number of dots per inch at which you want to scan. See the table below for some guidelines: What you will do wit...

Text Enhancement Enhances text recognition when scanning text documents. Threshold Adjusts the level at which the black areas in text and line art are delineated, improving text recognition in OCR programs. This setting is available only when the Image Type is set to Black&White . Auto Area Segm...

Home > Using the Optional Automatic Document Feeder Cleaning and Replacing the Paper Path Guide After you have used the ADF for a long time, a line of dots may begin to appear on the scanned images. If this happens, follow the steps below to clean the paper path guide. If the problem persists, yo...

Lift up the edges of the clips holding the paper path guide in place and push the clips all the way out of the notches to release them. Remove the paper path guide in the direction shown below. Using a soft, dry cloth, wipe the clear portion of the paper path guide to clean off any dust or dirt. Sli...

Home > Maintenance Replacing the Scanner Light Source The luminosity of the scanner light source declines over time. If the light source breaks or becomes too dim to operate normally, the scanner stops working and the status light rapidly flashes orange. When this happens, the light source assemb...

Home > Maintenance Transporting the Scanner Before transporting the scanner for a long distance or storing it for an extended period of time, you need to lock the scanner’s carriage and transparency unit to prevent damage. Plug in the scanner, connect it to your computer, turn on the scanner usin...

Home > Solving Problems Reading the Status Light If an error occurs, the scanner stops operating and the status light flashes orange. This indicates one of the following problems: The scanner is not connected to your computer properly or your software is not fully installed. See the Start Here sh...

Home > Solving Problems Scanner Problems The Scanner Does Not Scan The Scanner Is Not Recognized by Your System Pressing a Scanner Button Does Not Start the Correct Program You Cannot Scan Multiple Images at One Time See your Start Here sheet for instructions on setting up your scanner. If you ha...

First check your connection to the scanner and computer: Make sure your scanner’s AC adapter is securely connected to the scanner and a working electrical outlet.Make sure the interface cable is securely connected to the scanner and your computer, and that the cable is not damaged or crimped.Your sy...

If a USB Universal Host Controller and USB Root Hub are listed, Windows supports USB. Try scanning again. If your scanner still is not recognized, contact Epson for assistance. See Epson Technical Support for details. Top Pressing a Scanner Button Does Not Start the Correct Program Make sure Epson S...

click > Control Panel and double-click the Scanners and Cameras icon. Click your scanner’s icon, then click Properties (when you see the User Account Control window, click Continue ). Click the Events tab in your scanner’s Properties window and make sure Take no action is not selected. Also, make...

Home > Solving Problems Scanning Software Problems You Cannot Start Epson Scan The Scanner Software Does Not Work Properly You Cannot Scan in Full Auto Mode You Cannot Scan Using the Thumbnail Preview Scanning Takes a Long Time Images Are Rotated Incorrectly Note: Periodically, it’s a good idea t...

a Scan With Another Scanning Program for documents and photos or Starting a Scan With Another Scanning Program for film and slides. In the Windows Device Manager, make sure your scanner’s name appears under Imaging devices without a question ( ? ) or an exclamation ( ! ) mark, or a red X . If the sc...

Top You Cannot Scan in Full Auto Mode Epson Scan may not be able to detect certain types of images, or may crop or group the images unexpectedly. This may happen if you scan the following items: Images with a dark backgroundImages with a very bright backgroundColor negative film with extremely light...

You Cannot Scan Using the Thumbnail Preview Epson Scan may not be able to detect certain types of images, or may crop or group the images unexpectedly. This may happen if you scan the following items: Images with a dark backgroundImages with a very bright backgroundColor negative film with extremely...

Top Images Are Rotated Incorrectly Try one or more of the following solutions. For documents or photos: Make sure the documents or photos are placed on the scanner’s document table correctly. See Placing Documents or Photos for instructions. Try disabling or enabling the Auto Photo Orientation setti...

Home > Solving Problems Scan Quality Problems The Edges of Your Document Are Not Scanned You See Only a Few Dots in Your Scanned Image A Line of Dots Always Appears in Your Scanned Images Straight Lines in Your Image Come Out Crooked Your Image Is Distorted or Blurred Colors Are Patchy or Distort...

A Line of Dots Always Appears in Your Scanned Images The document table or transparency unit window may be dusty or scratched. Clean the document table and transparency unit window as described in Cleaning the Scanner . If you still have the problem, contact Epson. See Epson Technical Support for de...

Adjusting the Color and Other Image Settings for documents and photos or Adjusting the Color and Other Image Settings for film and slides. Adjust the Auto Exposure setting in Epson Scan’s Professional Mode window. See Adjusting the Color and Other Image Settings for documents and photos or Adjusting...

Select the Descreening checkbox in Epson Scan’s Home or Professional Mode window. In Professional Mode, select an appropriate Screen Ruling for the Descreening and deselect the Unsharp Mask setting. See Adjusting the Color and Other Image Settings for instructions.Select a lower Resolution setting. ...

Try selecting the following settings in the Configuration window: Color Control , Continuous auto exposure , and Recommended Value (on the Color tab). Also try turning off the Fast Preview setting. See Epson Scan Help for details. Make sure to enable the Embed ICC Profile setting. To access this set...

Home > Solving Problems Film or Slide Scanning Problems You Cannot Scan Film or Slides Negative Film Preview Images Look Strange Striped Rings Appear in Your Scanned Image A Line Appears in the Previewed Image You Cannot Scan Film or Slides Make sure the document mat is removed from the scanner c...

Top Striped Rings Appear in Your Scanned Image A ring-shaped pattern of stripes (called a Newton ring) sometimes appears on scanned images of transparent materials if the film is curled. Place the film with the base side facing up and preview using thumbnail preview. Then flip the previewed image by...

Home > Solving Problems Optional Automatic Document Feeder Problems You Cannot Scan Using the Automatic Document Feeder Paper Jams in the Automatic Document Feeder You Cannot Scan Using the Automatic Document Feeder Make sure the optional ADF is installed correctly. See Installing the Automatic D...

Home > Solving Problems Uninstalling Your Scanning Software Uninstalling Epson Scan Uninstalling Other Epson Software Uninstalling the On-screen User’s Guide You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your operating system. Unins...

(located under Programs), or click > Control Panel and then double-click the Programs and Features icon. Windows XP : Click Start > Control Panel > Add or Remove Programs , or click Start > Control Panel and then double-click the Add or Remove Programs icon. Windows 2000 : Click Start &g...

If the Authenticate dialog box appears, enter your password or phrase and click OK . Select Uninstall from the pull-down menu at the top and click Uninstall . Follow the on-screen instructions to uninstall Epson Scan. Top Uninstalling Other Epson Software Follow the instructions in the section for y...

Click Uninstall/Change , then click Continue in the User Account Control window (Windows Vista), or click Change/Remove (Windows XP and 2000). If a confirmation window appears, click OK . Repeat steps 3 through 5 for each of the following programs. Epson Event ManagerEPSON Perfection V500 Office Sca...

Double-click the Installer icon. Read the software license agreement and click Continue , then click Agree . Select Uninstall from the pull-down menu at the top and click Uninstall . Top Uninstalling the On-screen User’s Guide If you need to uninstall this on-screen User’s Guide , follow the steps h...

Home > Solving Problems Epson Technical Support Internet Support Speak to a Support Representative Purchase Supplies and Accessories Other Software Technical Support Internet Support Visit Epson’s support website for solutions to common problems. You can download drivers and documentation, get FA...

Purchase Supplies and Accessories You can purchase genuine Epson accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at http://www.epsonstore.com (U.S. sales) or http://www.epson.ca (Canadian sales). Top Other Soft...

Home > Technical Specifications System Requirements Windows System Requirements Macintosh System Requirements Make sure your system meets the requirements in these sections before using it with your scanner. Windows System Requirements System Microsoft Windows Vista, XP, XP Professional x64 Editi...

Home > Technical Specifications Scanner Specifications General Mechanical Electrical Environmental Interfaces Standards and Approvals Note: Specifications are subject to change without notice. General Scanner type Flatbed color Photoelectric device Color CCD line sensor Effective pixels 54,400 × ...

Interface One USB 2.0 Hi-speed port Light source White LED, IR LED * Optical Resolution is the maximum scan resolution of the CCD elements, using the definition of ISO 14473. ISO 14473 defines optical resolution as the fundamental sampling rate of the scan sensor. Top Mechanical Dimensions Width: 18...

AC adapter model A411B A411E Rated input voltage AC 100 to 120 V AC 220 to 240 V Rated input current 1.0 A 0.5 A Rated input frequency 50 to 60 Hz Rated output voltage DC 24.0 V Rated output current 1.3 A Note: The AC adapter model varies in certain locations. Top Environmental Temperature Operating...

Top Standards and Approvals Scanner U.S. model: EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B AC Adapter U.S. model: Safety UL60950-1 CAN/CSA-C22.2 No. 60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR22 Class B Top

Home > Technical Specifications Optional Automatic Document Feeder Specifications General Electrical Environmental Mechanical General Product code B12B813391 Paper input Face-up loading Paper output Face-down ejection Paper capacity Maximum 0.2 inch (6 mm) stack height Paper types Bond paper, fin...