Epson LabelWorks LW-900P- User Manual

Read this document carefully to use this product
safely and correctly.

Safety Instructions

For your safety, read the attached documents

carefully to use this product correctly. After

you have read all instructions, keep this manual

handy for future reference and to make your

concerns clear. Items below indicate safety

precautions to protect users, their surroundings

and their property from possible injury or

damage. Precautionary notations are categorised

as follows according to personal injury and

damage to the equipment if the instructions are

ignored or the equipment is misused.

WARNING

This symbol indicates information that, if

ignored, could possibly result in serious

personal injury or even death due to incorrect

handling.

CAUTION

This symbol indicates information that, if

ignored, could possibly result in personal injury

or physical damage due to incorrect handling.

The following describes the meaning of each symbol

used in the precautions.

This indicates an important reminder.

This indicates a prohibited item.

This indicates a mandatory procedure.

User’s Guide

English

Troubleshooting

Problems



The product does not work if a print job is sent.

Is there any message displayed on the computer screen?

Check the content of message.
Is the printer driver installed?

Install the printer driver.

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Label Editor User's Guide

Did you reboot the computer after installing the printer driver?

The printer driver may not be installed correctly unless the computer

is rebooted. Re-install the printer driver.

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Guide
Is the product correctly connected to the computer?

Check the cable connecting the product and the printer.

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Connecting to your computer

Is the AC adapter connected?

Check the connection of the AC adapter.

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Connecting the AC adapter

Is the selected printer correct?

If a wrong printer is selected, printing cannot be done normally.

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Label Editor User's Guide

The power cannot be turned ON/OFF.

Is the power lamp ON?

This product does not have any power switch. The power turns ON

automatically if the AC adapter and the USB cable are connected.

To turn the power off, unplug the AC adapter from the product.

Characters are missing or faint.

Is the print head dirty?

Clean the print head.

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When the printhead is dirty

The label is not automatically cut.

Is “Don't cut” selected?

Check the settings of the printer driver.
Is the cutter blade worn?

The cutter blade can eventually become dull and warn. If this

happens, contact the EPSON customer support centre for advice.

MEMO

If none of the above has solved the problem or the symptom

is other than the above, contact the EPSON customer support

centre.

Before use

1. Connecting Cables

MEMO

This product does not have a power switch. The power

turns ON automatically if the AC adapter and the USB

cable are connected. When the power is ON, the power

lamp on the front lights.

To check the status of the power lamp

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Checking the power lamp and half-cut lamp

Connecting the AC adapter

c

Make sure to use the dedicated AC adapter

(AST1527Z).

1. Insert the plug of the AC adapter firmly into

the power socket on the rear of the product.

2. Insert the power plug of the AC adapter into

the outlet.

c

Do not unplug the AC adapter or USB

cable while printing or feeding tape.

Doing so interrupts printing or tape

feeding, and may cause damage to the

product.

Connecting to your computer

MEMO

Before connecting the product to your computer,

make sure to confirm the printer driver is installed on

it.

If the product is connected to the computer without
the printer driver installed, the “found new hardware”

wizard screen appears. Click [Cancel] , and install the

printer driver before use.

How to install the driver

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Turn the computer on in advance.

1. Connect the USB cable to the product.

c

Make sure to use the supplied USB cable.

2. Connect the other end of the USB cable to

the USB terminal on the computer.

To the computer

MEMO

Confirm the shape and the direction of the connector

before connecting the USB cable.
Do not use a USB hub.
When connecting two or more products to one

computer

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Label Editor User's Guide

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2. Installing a tape cartridge

1. Remove the slack of the ink ribbon.

2. Press the cover release button to open the

compartment cover.

c

Do not hold the product by the cover.

3. Install a tape cartridge.

Insert it firmly as far as it will go.

When installing a new tape or the tip of

the tape is longer than usual, put the tape

through the tape guide.

c

Do not pull out the tape forcibly by

hand.

4. Close the cover.

Press the upper centre of the cover until it

closes and snaps into place.

c

Be sure to insert the tape cartridge

firmly as far as it will go. If the cover

is closed without inserting the tape

cartridge fully, the product or the

tape cartridge may get damaged.

Specifications

Body

Dimensions Approx. 85 (W) x 182 (D) x 146 (H) (mm)
Weight

Approx. 900g (excluding tape cartridge)

Usage conditions

Operating temperature 5 to 35 degrees C
Storage temperature

-10 to 55 degrees C

Power supply

AC

adapter

Type

AST1527Z1-1

Manufacturer Seiko Epson Corp.
Input

AC100-240V, 0.9A, 50-60Hz

(dedicated adapter, power

cable only)

Output

DC15V, 2.7A

Total output

power

41W

Supported tape width

6mm, 9mm, 12mm, 18mm, 24mm, 36mm

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Part Names

1. Compartment cover
2. Tape confirmation window
3. Power socket
4. USB connector
5. Cover release button
6. Power lamp
7. Half-cut lamp
8. Feed button
9. Tape outlet slot
10. Trimmer inlet slot
11. Trimmer guide
12. Trimmer table
13. Tape cartridge compartment
14. Securing hook
15. Tape guide
16. Trimmer box

Cleaning

When the exterior is dirty

Wipe the dirt off with a soft cloth. If it is very

dirty, use a cloth wrung out of water.

c

Never use chemicals or solvents such

as benzine, thinner, or alcohol, or use a

chemical duster.

When the printhead is dirty

If the print becomes faint or some parts

are missing, there may be some dirt on the

printhead.

Clean the print head with a cotton swab

moistened with medical alcohol (commercially

available ethanol).

2

1

4

3

Checking the power lamp and half-cut lamp

You can check the status of the product with the lamps.

Power lamp

Status of the lamp

Status of the product

ON

The power is on and the product is ready to operate.

Blinks (Same
interval for
ON/OFF)

Slow blink When preparing to print, printing or feeding.
Fast blink When cutting tape.

Blink (Interval for OFF is
longer.)

In an error status.
When a message appears on the computer screen: Check the
content of message.
When no message appears on the computer screen: Check the
status of the cover and the tape cartridge of the product.
If not improved, unplug the AC adapter once.
If the error occurs again even though the AC adapter is
reconnected, contact the EPSON customer support centre.

OFF

The power is OFF.
The power turns ON automatically if the AC adapter and
the USB cable are connected to the product. Check the
connection of the cables.



6

10

7

5

8
9

12

11

16

13
14

15

Half-cut lamp

Status of the lamp

Status of the product

ON

When printing a label with the half-cut setting enabled.

Blinks (Same interval for
ON/OFF)

When making a half-cut.

Blink (Interval for OFF is
longer.)

In an error status.
When a message appears on the computer screen: Check the
content of message.
When no message appears on the computer screen: Check
the status of the cover and the tape cartridge of the product.
If not improved, unplug the AC adapter once.
If the error occurs again even though the AC adapter is
reconnected, contact the EPSON customer support centre.

OFF

The half-cut setting is disabled.

How to remove the tape cartridge

c

Hold the cartridge by the tabs, and pull it

straight out.

3. Feeding the tape

After setting a tape cartridge, make sure to feed tape.

1. Press on the product.

Feed and Cut: Feeds the tape about 20mm

and cuts it.

Feed: Feeds the tape about 20mm.

4. Editing and printing a label

You can create label designs on your computer

using the supplied editing software, then print

the labels you created using this product.

When using the product for the first time, install

the supplied dedicated printer driver and editing

software.

For information on installation and operation of

the software

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5. Printing labels

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Label Editor User's Guide

Rounding off the corners

The corners of printed labels can be rounded

off by inserting them into the trimmer. Rounded

labels can look better, and the rounded corners

make the labels less likely to peel away after

sticking.

1. Align a label to the trimmer guide on the

trimmer table, then insert it as far as it will

go.

When trimming a “half-cut” label, fold it at

the cut line, then insert it into the trimmer

inlet slot with the fold first.

Cut line

�



Maintenance of the trimmer

Cleaning the trimmer

Remove the trimmer box and clean the trimmer

periodically.

c

Make sure to turn the power off before

cleaning.

1. Unplug the AC adapter to turn the power

off.

2. Remove the trimmer box.

Pull the box out by the tab on the bottom.

3. Remove any paper chips with a cotton swab

or similar.



4. Set the trimmer box back.

When removing the trimmer box, make sure

to turn the power off. If the product operates

without the trimmer box, injury or damage may

occur with the blade inside the product.

Keep your fingers away from the trimmer, as

there is a risk of injury.

Replacing the trimmer blade

The trimmer blade may eventually become worn

and dull. If this happens, contact the EPSON

customer support centre.



2. Once the sound of cutting has stopped, take

the label out.

If the corners are not sufficiently rounded,

repeat the trimming process.

3. Turn over and align the label with the

trimmer guide to trim the other end, then

insert and trim it.

The trimmer does not function while printing

labels or when the compartment cover is open.
Be sure to insert the label thoroughly as far

as it will go. Also, insert it straight along the

trimmer guide. Otherwise, the label may not be

trimmed correctly.
Make sure the cutting sounds have stopped

before taking the label out. If the label is

removed during trimming, it may not be

trimmed correctly. If not, do it all over again.
Do not move the label when it is inserted in the

trimmer. If it is moved, it will be misaligned and

may not be rounded off correctly.
6mm-wide labels cannot be trimmed.
At the time of purchase, some paper chips may

remain in the trimmer box attributed to the cut

test in the manufacturing process.

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6. Attaching labels

1. Peel off the backing paper.
2. Attach the label and rub it firmly.

Turn the power off after use

1. Disconnect the USB cable.

Disconnect it from both the product and

the computer.

2. Unplug the AC adapter.

Unplug it from the outlet and the power

socket of the product.

MEMO

To turn the power off, just unplug the AC adapter.

If you do not use the product for a long time

Remove the tape cartridge, and unplug the AC adapter

and USB cable from the product if you do not use

the product for a long time. Keep the product, AC

adapter, USB cable and tape cartridges in a cool, dark

place away from direct sunlight, high temperature or

humidity, magnetised items, vibrations or dust.



Do not use any damaged AC adapter or power

cable. Otherwise, damage, overheating or

smoking may occur, which may result in fire or

electric shock.

Do not touch the plug during thunderstorms.

When using this product

Do not apply any strong force or shocks to

the product such as standing on, dropping

or hitting it. Otherwise, the product may be

broken, which may result in fire or electric

shock. If it is damaged, turn off the power

immediately, unplug the AC adapter and then

contact the EPSON customer support centre.

Continuous use may result in fire or electric

shock.
Take care not to spill any beverage such as tea,

coffee or juice onto the product, or to spray

aerosol insecticide. It may cause malfunction,

fire, or electric shock. If any liquid has been

spilled on the product, turn off the power,

unplug the AC adapter immediately, and then

contact the EPSON customer support centre.

Continuous use may result in fire or electric

shock.
Do not touch the printhead because it becomes

very hot. Otherwise, there is a risk of burns.

Do not open any covers other than the

compartment cover. Doing so may result in fire

or electric shock. Always use the product as

instructed in this manual. Otherwise, damage

or injury may occur.
If any of the following abnormalities is

observed, turn off the power immediately,

unplug the AC adapter, and then contact the

EPSON customer support centre.

If smoke, strange odours or unexpected noises

come from the product
If liquid or foreign objects get inside the

product
If the product has been dropped or damaged

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When handling the auto trimmer

When removing the trimmer box, make sure to

turn the power off.

If the product operates without the trimmer

box, injury or damage may occur with the blade

inside the product.

When cleaning the trimmer box, do not touch

the trimmer blade, as there is a risk of injury.
Do not insert anything other than labels into

the trimmer inlet slot. Otherwise, damage to

the trimmer may occur.

WARNING

When using the AC adapter and power

cable

Do not use any AC adapter or power cable

other than the dedicated AC adapter and power

cable. Do not use the AC adapter with other

than the specified voltage also. Otherwise,

damage, overheating, fire or electric shock may

occur.
Take the following precautions when handling

the AC adapter and power cable.

Make sure to avoid octopus wiring.
Make sure the plug is not dusty before

inserting it into an outlet.
Insert the plug firmly into the outlet.
Do not hold the plug with wet hands.
Do not pull the power cable when

disconnecting the plug. Be sure to hold the

plug when disconnecting it.
Do not make any modification to the AC

adapter or power cable.
Do not apply strong shocks to or put a heavy

object on the AC adapter or power cable.
Do not bend or twist the AC adapter or power

cable forcibly.
Do not place the AC adapter or power cable

near a heater.

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When handling tape cartridges



Make sure to use a dedicated LC Tape.
Some types of tape cannot be cut by the cutter or the

trimmer. For the details, refer to the tape's manual.
Do not drop it or disassemble it. Doing so may cause

damage.
Do not pull out the tape forcibly by hand. Otherwise,

the tape cartridge may be broken and unusable.

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3. Feeding the tape

Avoid using a tape cartridge without remaining tape.

Doing so may cause overheating of the printhead,

which may result in damage or malfunction.

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MEMO

Tape cartridges contain ink ribbons. When disposing

of tape cartridges, make sure to follow the local

regulations for disposal.

Other cautions



Notes on usage

Do not touch the printhead.
Take care not to cut your fingers when cutting the

label with scissors.
Do not attach a label on human bodies, living things,

public facilities or other people's belongings.

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About the printed labels

Depending on the environment labels are used in

and the nature of the object labels are attached to,

the following issues may occur:

Label: Discolouration, faded characters,

peeling

Adhesive side: Adhesive residue, staining, damage

Carefully check the suitability of the label for the

intended purpose before use. EPSON takes no

responsibility for any damage or loss due to the

above mentioned causes.

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When handling the auto cutter

Do not touch the tape outlet slot (where the

labels come out) during printing or when the

auto cutter is in operation. Otherwise, there is a

risk of injury.

When handling the half cutter

Do not touch the tape outlet slot (where the

labels come out) during printing or when the

auto cutter is in operation. Otherwise, there is a

risk of injury.

Others

Do not use or store the product, AC adapter,

power cable, USB cable or tape cartridges in the

following places.

In direct sunlight.
Where it may become extremely hot such as in

a vehicle with the windows closed.
Where it may become extremely hot such as

near a heater or the temperature becomes

very unstable such as near the exhaust duct of

an air conditioner.
Where the product may get wet due to a

shower or rain such as in a bathroom or

outdoors.
In a dusty place or where the product may be

exposed to smoke or steam such as near the

kitchen or a humidifier.
On an unstable place such as on a shaky table

or on an inclined place.
Where it might be subjected to vibration or

shock.
Near high-voltage power lines or something

that generates a magnetic field.

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Keep the plastic bags used to contain the

product or this manual out of reach of children.

Children may suffocate if they swallow them or

put their heads into the bags.

CAUTION

When using the AC adapter

Do not use the AC adapter in a small, confined

space, or cover it with a cloth. Otherwise, the AC

adapter may overheat and deteriorate.

When using this product

Do not stand on the product or place it on an

unstable place such as on a shaky table or on

an incline. Otherwise, the product may fall and

cause injury.
To ensure safety, unplug this product before

leaving it unused.

Unable to trim the label correctly.

Did you trim it during printing?

The trimmer does not work during printing.
Is the compartment cover open?

The trimmer does not work if the compartment cover is open. Close

the cover.
Did you insert the label to the trimmer inlet slot correctly?

Insert the label straight along the trimmer guide.

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Rounding off the corners

Is the trimmer box full of paper chips?

Take out the trimmer box and remove the paper chips.

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Cleaning the trimmer

Is the trimmer blade worn?

The cutter blade can eventually become dull and worn. If this

happens, contact the EPSON customer support centre for advice.

Half-cut cannot be made correctly.

Is the “Half cut” setting enabled?

Check the settings of the printer driver.
Is “Don't half cut” selected?

Check the settings of the printer driver.
Is the blade for half-cut worn?

The cutter blade can eventually become dull and worn. If this

happens, contact the EPSON customer support centre for advice.

Unable to attach labels.

Did you peel off the backing paper?

Peel off the backing paper before attaching the label.
Are you attaching it to a dirty or rough surface?

The label may not adhere due to the material of the attachment

location or the environmental conditions.

Before cleaning, make sure to unplug the AC

adapter from the outlet.

Do not use a moistened cloth or solvents such

as alcohol, thinner or benzine.

Others

The supplied disc is a data CD-ROM for

computers. Do not play it in an audio CD player.

Otherwise a very loud sound may be emitted,

causing risk to both your hearing and your

audio equipment.
Be careful of continuous use of this product,

which may cause eye fatigue.

If your product is faulty, please read the
included warranty card and consult the store
you purchased it from. If you require further
assistance contact your local EPSON customer
support centre.

Please also find below the URL for the support
centre:
http://www.epson.co.uk/support