Epson 2720 - User Manual

14 Icons Description No Wi-Fi connection. A Wi-Fi network error has occurred or the product is searching for a connection. A Wi-Fi connection is established. The number of bars indicates the connection's signalstrength. No Wi-Fi Direct connection. A Wi-Fi Direct connection is established. Parent top...

15 Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Settings and press the OK button. 3. Select Printer Setup and press the OK button. 4. Select Language and press the OK button. 5. Select a ...

16 6. Press the home button to exit. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access to your product from a USB-connected computer. This restricts non-networkaccess to the product. 1. Press the home button, if necessary. 2. Select Settings and press the ...

17 Product Parts Locations See these sections to identify the parts on your product. Product Parts - FrontProduct Parts - InsideProduct Parts - Back Parent topic: Product Basics Product Parts - Front 1 Rear paper feed 2 Paper support 3 Edge guides 4 Feeder guard 5 Output tray 6 Paper stopper Parent ...

18 Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel Downloaded from thelostmanual.org

19 1 Inner cover 2 Ink tank unit 3 Ink tanks 4 Ink tank cover 5 Print head Parent topic: Product Parts Locations Product Parts - Back 1 AC inlet 2 USB port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if i...

20 Changing the Sleep Timer Setting from the Control Panel You can use the product's control panel to change the time period before the product enters sleep mode. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Settings and press the OK button. 3. Select Printer Setup an...

21 5. Use the arrow buttons to adjust the number of minutes of inactivity before the product enters sleepmode. Then press the OK button. 6. Press the home button to exit. Parent topic: Using Power Saving Settings Changing the Power Off Timer Setting from the Control Panel You can use the product's c...

22 You see this screen: 5. Select the length of time after which you want the product to automatically turn off when it is not inuse. Then press the OK button. 6. Press the home button to exit. Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use y...

23 Setting Up Epson Connect ServicesUsing Epson Email PrintUsing the Epson iPrint Mobile AppUsing Epson Remote Print Parent topic: Product Basics Related tasks Using AirPrintUsing Google Cloud PrintAndroid Printing Using the Epson Print EnablerUsing Fire OS PrintingUsing Windows 10 Mobile Printing S...

24 5. Press the OK button to select Yes . 6. Follow the instructions on your screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related topics Wi-Fi Networking Using Epson Email Print With Epson Email Print, you can print from an...

25 2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device. 3. Download Epson iPrint from the Apple App Store or Google Play. 4. Connect your mobile device to the same wireless...

26 Voice-activated Printing Take advantage of voice-activated, hands-free printing from your Epson product with Alexa, Siri, andGoogle Assistant. Depending on which voice assistant you use, you can ask your product to printphotos, calendars, recipes, photo props, and more. Click here for more inform...

27 2. Set up your product for wireless printing. See the link below. 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product. Note: For details, see the AirPrint page on the Apple website. Parent topic: Product Basics Related re...

28 Your product is now linked to your Google Account and can be accessed from any Chromebook,computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or ...

29 7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page. Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone,or Android phone with Internet access. Visit Epson Support for Google Cloud Pri...

30 Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phoneor tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epsonproduct and print. 1. Connect your Epson produc...

31 Related topics Wi-Fi Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epsonproduct. There is no software to download, no drivers to install, and no cables to connect. Look for theprint option in your Windows 10...

32 Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security RecommendationsWi-Fi Infrastructure Mode SetupWi-Fi Direct Mode SetupWi-Fi Protected Setup (WPS)Printing a Network Status SheetPrinting a Network Connection ReportChanging or Updating Network Connections ...

33 Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point.The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Compute...

34 Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software. The installer program ...

36 Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device withoutrequiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a networkaccess point for up to 8 devices. 1 Epson product 2 Computer with a wirele...

39 You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. Note: If the icon is displayed on the LCD screen, Wi-Fi Direct mode is not enabled. Repeat these steps to try again. Parent topic: Wi-Fi Direct Mode Setup Wi-Fi ...

41 Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet for detailed information about your product's network status. 1. Press the home button, if necessary. 2. Select Settings > Network Settings > Print Status Sheet . You see this scre...

42 You see a screen like this: 3. Press the start button to print the network connection report. Examine any error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi Networking Network Connection Report Codes and Messages Chec...

43 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message Solution E1 Confirm that the network cable isconnected and network devices such ashub, router, or access point are turned on. Make sure your router,...

45 Error code and message Solution E5 Security mode (e.g. WEP, WPA) does notmatch the current setting of the printer.Confirm security mode. Contact yournetwork administrator for assistance. If the security on your router or access point is not one ofthe following types, change the type of security o...

48 Network Environment Messages Message Solution The same SSID may be set on severalaccess points. Check the settings on your router and other access pointsto make sure each one uses a different SSID. The Wi-Fi environment needs to beimproved. Turn the wireless router off andthen turn it on. If the ...

49 Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser.You do this by accessing your product's built-in Web Config utility from a computer or other device that isconnected to the same network as your product. 1. Print a...

50 1. Do one of the following: • Windows : Uninstall your product software. • Mac : Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninst...

51 Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Sheet FeederPaper Loading CapacityCompatible Epson PapersBorderless Paper Type CompatibilityPaper or Media Type Settings - Printing SoftwareSelecting the Paper Settings - Control PanelSelecting t...

55 • Load letterhead or pre-printed paper top edge first. • Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or curled, or paper that has stickers on it. Using these types of paper can cause paper jams and smears on the printout. • Fan and align the edges of envelopes bef...

56 Paper type Loading capacity Double-sided capacity Epson PremiumPresentation Paper Matte Epson Ultra PremiumPresentation Paper Matte Epson Photo Paper Glossy Epson Premium PhotoPaper Glossy Epson Ultra Premium PhotoPaper Glossy Epson Premium PhotoPaper Semi-gloss 20 sheets If paper feeds incorrect...

58 Paper Type Size Part number Sheet count Epson Ultra Premium Photo PaperGlossy 4 × 6 inches (102 × 152 mm) S042181 S042174 60 100 5 × 7 inches (127 × 178 mm) S041945 20 8 × 10 inches (203 × 254 mm) S041946 20 Letter (8.5 × 11 inches[216 × 279 mm]) S042182 S042175 25 50 Parent topic: Loading Paper ...

59 For this paper Select this paper Type or Media Type setting Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Premi...

60 You see a screen like this: 3. Select Paper Size . 4. Select the paper size you loaded. 5. Select Paper Type . 6. Select the paper type you loaded. 7. Press the home button to exit. Paper or Media Type Settings - Control Panel Parent topic: Loading Paper Paper or Media Type Settings - Control Pan...

62 5. When you are finished, press the home button to exit. Paper Source Settings Options Parent topic: Loading Paper Paper Source Settings Options Select the paper source options you want to use for your print jobs. Paper SourceSettings option Available settings Description Paper Setting Various Se...

63 Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on th...

65 Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or PhotosCopying Options Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and...

66 6. Press the left or right arrow button to select one of the following: • Color : for color copies • B&W : for black-and-white copies 7. Press the OK button to view the print settings for the copies. You see this screen: 8. Press the down arrow button to view the individual settings. You see ...

67 9. To change the print settings, press the arrow buttons to select and adjust the necessary settings.When you are finished, press the OK button. 10. When you are ready to copy, press the start button. Note: To cancel copying, press the stop button. Parent topic: Copying Related references Compati...

69 Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website....

70 Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, o...

73 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options. Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows ...

75 Double-sided Printing Options - Windows You can select any of the double-sided options to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to...

80 Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Preset...

81 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to controlyour printing presets. 4. To choose a preset for printin...

82 Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up...

84 Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops d...

85 You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • ...

88 Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in thatprogram session. If you want to change the print settings you use in all your Windows programs, you canselect new default print settings. 1. Access the...

89 Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the ...

90 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for u...

91 Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, asdescribed in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product...

92 You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. Downloaded from thelostmanual.org

93 You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK . You return ...

94 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 12. Click OK to save your settings. You see your application's Print window. 13. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on...

96 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for ...

99 Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable,depending on other settings you have chosen. Expansion If y...

100 select a custom setting to create a custom paper size, but the Quality setting will be limited to Normal . Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 2. Select the orientation of your docu...

101 • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. • To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing on a Mac Managing Color - Mac You can adjust the Color Matching an...

103 Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences . 2. Select Print & Fax , Print & Scan , or Printers & Scanners , select your product, and s...

104 Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed. High Speed Printing Speeds ...

106 You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete . • To pause a print job, click the print job and click or Hold . To resume a print job, click the paused print job and click or Re...

107 Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print . • Open a web browser and enter chrome://devices in the address bar. Skip to step ...

108 Scanning You can scan your originals and save them as digital files. Starting a ScanScanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control PanelStarting a Scan Using ...

109 You see a screen like this: 4. Press the left or right arrow button to select a scan option and press the OK button. • To Computer (JPEG) saves your scan as a JPEG file on your computer or as an image capture on a Mac. • To Computer (PDF) saves your scan as a PDF file on your computer or as an i...

111 Before you set up a WSD port, make sure you installed your product software, and connected yourproduct and computer to the same network. 1. Turn on your product. 2. Print a network status sheet so you can identify the network name and model name for your producton the network. 3. Click or Start ...

114 Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you ...

116 Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanneddocument to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S opera...

119 13. Select the location in which you want to save your scanned file as the Folder setting. If necessary, select Select to create a new folder. 14. Click Scan . The product scans your original and saves the scanned file in the location you specified. Additional Scanning Settings - Main Settings T...

120 Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text fromthe graphics. Threshold Adjusts the level at which black areas in text and line art are delineated, imp...

122 10. Select the Security tab if you want to add a password to the PDF or protect printing or editing properties. 11. Click OK . 12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan . The scanned image is saved as a searchable PDF. Parent topic: Scanning ...

123 Scan Resolution Guidelines The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your scans. Increasing the resolution raises the amount of detail captured but comes with the followingdisadvantages: • Larger file sizes • It takes longer to scan your o...

124 Refilling Ink When the ink level is below the lower line on an ink tank, you need to refill it. Periodically check the ink tanks to see if they need to be refilled. Before checking the ink levels or refilling an ink tank as described here, be sure to read the ink safetyprecautions. Caution: If t...

125 • If ink spills, wipe it up immediately. To prevent the ink from spreading, blot the spill with a dry cloth, then wipe it with a damp cloth. The ink will be hard to remove once it has dried. Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Epson's warr...

126 Ink Bottle and Ink Tank Information • To maintain optimum print head performance, some ink is consumed from all ink tanks during printing and when performing maintenance operations, such as cleaning the print head. Ink may also beconsumed when the product is turned on. • The ink bottles may cont...

127 Checking Ink Levels on Your Product To confirm the actual ink levels, visually check the ink levels in the product’s ink tanks. Make sure the inklevels are above the lower lines on the ink tanks. Note: The product has a low ink alert system. The accuracy of this system depends on the user refill...

129 Checking Ink Levels - Mac You can check your ink levels using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences . Select Print & Fax , Print & Scan , or Printers & Scanners , select your product, and select Options & Supplies . Select Utility and ...

130 Related tasks Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the ...

131 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Ink Levels Purchase Epson Ink You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies fro...

132 Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead itestimates the amount of ink remaining by internally monitoring ink usage. The low ink alert ...

138 Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean thepaper path. Print Head MaintenancePrint Head AlignmentCleaning the Paper...

143 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish . If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks Cleaning the Print Head U...

144 Note: You may not be able to clean the print head when the ink level in any of the tanks is low. You may have to refill the ink tank first. Cleaning the Print Head Using the Product Control PanelCleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related tasks R...

147 You see a window like this: 5. Click Start to begin the cleaning cycle. You see a message on the computer screen during the cleaning cycle.The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never open the inner cover or turn off the p...

149 Power Cleaning If you still see white or dark lines or missing nozzles in your printouts, even after cleaning the print headseveral times, you can run a Power Cleaning. If you do not see improvement after running a Power Cleaning, turn off the product and wait at least 12hours before running ano...

152 Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark orlight horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Prod...

153 7. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 8. Check the printed pattern and use the arrow and OK buttons to select the number representing the most solid printed pattern for each set on the LCD screen. Vert...

154 You see a screen like this: 3. Select Paper Guide Cleaning and press the OK button. 4. Follow the on-screen instructions to clean the paper guide. 5. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Related concepts Print Head AlignmentPrint ...

155 Checking the Sheet Counter - Windows You can check the number of sheets of paper that have fed through the product by checking the sheetcounter. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click...

156 2. Select Printer and Option Information . You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Downloaded from thelostmanual.org

157 Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alc...

158 6. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with alittle glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 7. Close the document cover. 8. Clean the outer case and control...

162 Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software UpdatesProduct Status MessagesMessage Appears Prompting You to Reset Ink LevelsRunning a Product CheckResetting Control Panel DefaultsSolving Setup ProblemsSolving Network Probl...

163 • OS X : You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater . • macOS 10.12.x or later : You can manually update the software by opening the App Store , selecting Updates , searching for a software update option for Ep...

164 LCD code Condition/solution (I-31) To make wireless connection settings from your computer, run the installer and followthe on-screen instructions. (I-41) The Paper Setup Auto Display option is disabled. You must enable Paper Setup Auto Display to use AirPrint. (I-60) Your computer may not suppo...

165 Note: Depending on the operating conditions, you may see the ink reset message even when there is still ink in the tanks. 2. Select the colors that you refilled on the LCD screen. 3. Follow the instructions on the LCD screen to reset the ink levels. Note: The product has a low ink alert system. ...

166 5. Select Nozzle Check and press the OK button. 6. Press the start button. The nozzle check pattern is printed. 7. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operati...

167 Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factorydefaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2. Select Settings and press the OK button. 3. Select ...

168 Product Does Not Turn On or OffNoise After Filling the InkSoftware Installation ProblemsControl Panel Setup Problems Parent topic: Solving Problems Product Does Not Turn On or Off If you cannot turn the product on or off, try these solutions: • If you cannot turn on your product, make sure the p...

169 • If you see any error message or your software does not install correctly in Windows, you may not have software installation privileges. Contact your system administrator. Parent topic: Solving Setup Problems Related concepts Uninstall Your Product Software Related references Windows System Req...

170 Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit ...

171 • Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary. • If you cannot connect your product to a device using Wi-Fi Direct, you may have exceeded the ...

172 Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced you...

173 Related concepts Uninstall Your Product Software Wireless Network Connection is Unstable on a Mac If you connected a device to a USB 3.0 port on your Mac, you may experience wireless networkinterference between your product and your Mac. If you cannot connect to your product over the wireless ne...

174 • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation forinstructions on disabling the Privacy Separator function. • If you are connecting the prod...

175 Windows 10: Click and select EPSON > Epson Scan 2 Utility . Make sure your product is selected. If necessary, select the Other tab and click Reset . Windows 8.x : Navigate to the Apps screen, select EPSON , and select Epson Scan 2 Utility . Make sure your product is selected. If necessary, se...

176 Print Head Nozzle Check Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding ProblemsPaper ...

177 Related references Paper SpecificationsPaper Jams Inside the Product Paper Jams Inside the Product If you see a message that paper has jammed in the product, follow the on-screen instructions to locateand remove the jammed paper. Take the following precautions when removing jammed paper from the...

178 Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing PrintsProduct Icon Does Not Appear in Windows TaskbarPrinting is Slow Parent topic: Solving Problems Nothing Prints If you have sent a prin...

179 Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that doesnot work, try this solution: 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners...

181 Related references Paper or Media Type Settings - Printing SoftwareWindows System RequirementsMac System Requirements Related tasks Selecting Basic Print Settings - WindowsSelecting Extended Settings - WindowsSelecting Basic Print Settings - MacSelecting Printing Preferences - Mac Solving Page L...

182 Related tasks Selecting Basic Print Settings - MacSelecting Additional Layout and Print Options - Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Bl...

183 • Make sure your paper is positioned correctly for feeding into the product. • When placing originals on the scanner glass, align the corner of the original with the corner indicated by the arrow. If the edges of the copy are cropped, move the original slightly away from the corner. • Clean the ...

184 • Make sure you have stored the paper correctly. Paper can expand or contract if it is not stored properly. See the instructions that came with your paper for storage instructions. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - WindowsSelect...

185 Selecting Page Setup Settings - Mac Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. • Make sure you selected ...

186 • Turn off any high speed settings in your product software. • Align the print head. • Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - WindowsSelecting Basic Print Settings - ...

187 • Turn off any high speed settings in your product software. • Align the print head. If print quality does not improve after aligning the print head, disable the bidirectional (high speed) setting. • Adjust the print quality in the product software. • When horizontal banding appears or the top o...

189 Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle CheckPrint Head CleaningPrint Head Alignment Re...

190 Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality by cleaning the print head. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle CheckPrint Head AlignmentPrint Head Cleaning Related references Paper or Media Type...

191 the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double theimage size for printing, change the resolution setting to 600 dpi. Note: Higher resolution settings result in larger file sizes, which take longer to process and print. Consider the limitations...

192 • Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in yourprinter software. • Try turning off the PhotoEnhance setting in Windows. • Try selecting a different Colo...

193 Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure your computer has adequate memory and meets the system requirements for your operating system. • Make sure your computer is not running in a power-saving mode, such...

194 Windows (other versions) : Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility . Make sure the correct product is selected. If necessary, select the Other tab and click Reset . Mac : Open the Applications folder, click Epson Software , and click Ep...

195 • Do not press on the original or the document cover with too much force. Parent topic: Solving Scanned Image Quality Problems Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-freecloth or use a small ...

196 Related references Additional Scanning Settings - Main Settings TabAdditional Scanning Settings - Advanced Settings Tab Image Colors are Patchy at the Edges If you are scanning a thick or warped original, cover its edges with paper to block external light as youscan it. Parent topic: Solving Sca...

197 • Select a lower Resolution setting. • Place the original at a slightly different angle. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings TabAdditional Scanning Settings - Advanced Settings Tab Scanned Image Colors Do Not Match ...

198 • Use an original with clear text. • On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text tab. • Select Settings > Scanner Settings > Scan Settings , adjust the following settings, and try scanning again: • On the Main Settings tab, make...

199 • Windows 8.x : Navigate to the Apps screen and select Control Panel > Programs > Programs and Features . Select the uninstall option for your Epson product, then select Uninstall/Change . Note: If you see a User Account Control window, click Yes or Continue . Select your product again, if...

200 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want touninstall. 7. Click Uninstall . 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software. Note: If you uninstall the printe...

201 Days and hours of support are subject to change without notice. Toll or long distance charges mayapply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase su...

202 Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows ...

203 • Windows Server 2003 R2 • Windows Server 2003 SP2 or later Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloa...

205 Parent topic: Technical Specifications Related references Compatible Epson PapersPaper Loading Capacity Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders 1 Top/bottom/left/right margins: 0.12 inch (3 mm) mini...

207 Scanning Specifications Scanner type Flatbed, color Photoelectric device CIS Effective pixels 10200 × 14040 pixels (1200 dpi) Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm) Scanner glass: US letter or A4 Scanning resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output resolution 50 t...

208 Color Cyan, Magenta, Yellow, Black Ink life Opened package: Use as soon as possible Unopened package: Use before the date on the package hasexpired Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C) Ink thaws and is usable after 2 hours at 77 ...

209 Rated frequency range 50 to 60 Hz Rated current 0.4 to 0.2 A Power consumption with USBconnection Standalone copying: Approximately 12 W (ISO/IEC24712) Ready mode: Approximately 4.3 W Sleep mode: Approximately 0.7 W Power off mode: Approximately 0.2 W Parent topic: Technical Specifications Envir...

210 Maximum Radio-FrequencyPower Transmitted 20 dBm (EIRP) Coordination modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b Security Protocol SSL/TLS: HTTPS Server/Client, IPPS Parent topic: Technical Specifications Safety and Approvals Specifications United States Saf...

211 Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions...

213 • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product...

214 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installat...

215 Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation,ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or morespecifically, a claim or cause of action for (a) trademark infringement or dilution, ...

216 WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATIONPROCEEDING. 1.6 Arbitration Procedure . If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration...

218 Trademarks EPSON ® is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson Connect TM is a trademark of Seiko Epson Corporation. Epson iPrint TM and Remote Print TM are trademarks of Seiko Epson Corporation. Windows is a registered trademark of Microsoft Corporati...

219 Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of anyoptions or any consumable products other than those designated as Original Epson Products or EpsonApproved Products by Seiko Epson Corporation. Seiko Epson Corporation shall not be held liable for ...

220 certain circumstances, those circumstances may not be as broad as some people assume. Contact yourlegal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period ...