Page 2 - COPYRIGHT AND LEGAL NOTICE
COPYRIGHT AND LEGAL NOTICE Copyright © 1999-2008, Dialogic Corporation. All Rights Reserved. You may not reproduce this document in whole or in part without permission in writing from Dialogic Corporation at the address provided below. All contents of this document are furnished for informational us...
Page 3 - Table of Contents
Table of Contents 1. How to Use This Manual .............................................................................. 11 1.1. Audience ...................................................................................................... 11 1.2. Product Terminology ................................
Page 7 - List of Tables
List of Tables Table 1. Avaya Definity Configuration Example ............................................... 38 Table 2. Avaya 7434 and 8434 LED Indicator States ......................................... 42 Table 3. Avaya 7434 and 8434 Direct Key Dialing Strings for Feature Keys ... 42 Table 4. Avay...
Page 9 - List of Figures
List of Figures Figure 1. Dialogic ® PBX Integration Board Functional Block Diagram ............ 33 Figure 2. Avaya 7434 Telephone ........................................................................ 40 Figure 3. Avaya 8434 Telephone .................................................................
Page 11 - How to Use This Manual
1. How to Use This Manual 1.1. Audience This manual is intended for programmers and engineers who choose to use Dialogic ® PBX Integration Boards and Dialogic ® APIs to develop a computer telephony application for use on a PBX. When this manual addresses “you,” it means “you, the programmer,” and wh...
Page 12 - Manufacturer PBX Hardware
Dialogic ® PBX Integration Board User’s Guide 1.3. PBX Models Covered in This Manual This manual currently includes support for the following PBXs and KTSs and associated telephones: Manufacturer PBX Hardware Telephone Emulations Avaya Definity System 75 Definity System G3 Ver. 4 and higher 7434 (4-...
Page 13 - When terms are first introduced, they are shown in; maxsec; Function names are shown in boldface with parentheses, such as
1. How to Use This Manual 1.4. Documentation Conventions The following documentation conventions are used throughout this manual: • When terms are first introduced, they are shown in italic text . • Data structure field names and function parameter names are shown in boldface, as in maxsec . • Funct...
Page 14 - Voice Hardware Covered by This Manual; Voice Hardware Model Names
Dialogic ® PBX Integration Board User’s Guide 1.5. Dialogic ® Voice Hardware Covered by This Manual The Dialogic ® PBX Integration Board voice hardware provides a set of cost- effective tools that enable implementation of computerized voice and call processing applications for PBXs. It provides the ...
Page 17 - Introduction to PBXs and KTSs
2. Introduction to PBXs and KTSs A PBX, or private branch exchange , is a telephone system that is usually installed in a business. It provides service among many extensions within the business as well as outside lines. Typically, PBXs are used when a large number of extensions are needed. A PBX can...
Page 18 - protocols
Dialogic ® PBX Integration Board User’s Guide may be sent outside the PBX if outside networks also use digital circuits; however, they are usually converted back to analog voice signals. PBXs use control information to instruct their station sets to perform specific functions such as setting the mes...
Page 21 - PBX Integration Board and the Dialogic
2. Introduction to PBXs and KTSs heavy, in which case the application may need to handle a call overflow condition. An application can perform blind transfers without special integration tools. However, if using a Dialogic ® PBX Integration Board and the Dialogic ® Unified API to access the called n...
Page 22 - Through use of a Dialogic
Dialogic ® PBX Integration Board User’s Guide 2.4. Called Number ID Called number ID is also a feature provided within a PBX system and is usually combined with the calling number ID. Called number ID is the phone number of the extension being called. If a call originates from outside the PBX, it is...
Page 23 - After receiving a disconnect signal from the CO, the PBX may:
2. Introduction to PBXs and KTSs 2.5. Positive Disconnect Supervision PBX phone systems detect when an outside caller has “hung up” the phone. This capability allows the PBX to also hang up, completing the disconnection. Once the call is fully terminated, not only is the phone line available for oth...
Page 24 - PBX Integration Board, this information
Dialogic ® PBX Integration Board User’s Guide 2.6. In-Band Signaling PBXs may use a method called in-band signaling to control their station sets. In-band signals use the same band of frequencies as the audio signal; this is usually accomplished with touch-tone signals. This method provides a limite...
Page 25 - PBX Integration Board can emulate a station set,
2. Introduction to PBXs and KTSs Applications used with a PBX that provides ANI digits may process the display data and use those digits to access related database information. For applications that choose to use a PBX Integration Board to program the Nortel Norstar, display data is needed. Because ...
Page 27 - PBX Integration Overview
3. PBX Integration Overview The Dialogic ® PBX Integration Board combines the voice and fax features available in the Dialogic ® D/4x product line with the ability to access enhanced PBX features on several different PBXs. The voice features include: • play and record voice messages • dial and recog...
Page 29 - PBX Integration Features Supported; Unified API
3. PBX Integration Overview This processor handles real-time events, manages data flow to the host PC to provide fast system response time, enables reduced PC host processing demands, processes DTMF and PBX signaling before passing them to the application, and frees the DSP to perform signal process...
Page 30 - Read displays; Not all PBXs support disconnect supervision.
Dialogic ® PBX Integration Board User’s Guide • Read displays - There are many types of information displayed on a phone; for instance, hook state, messages, features, and other ASCII text. By capturing and processing this data, an application can “see” what is on the display. This can help determin...
Page 31 - PBX Integration Board Description
3. PBX Integration Overview customers unwilling to shift from older PBX integration development models, the Unified API provides for backward compatibility, preserving their development investment. 3.3. Dialogic ® PBX Integration Board Description The Dialogic ® PBX Integration Board is a PCI form f...
Page 32 - Figure 1
Dialogic ® PBX Integration Board User’s Guide • places outbound calls and automatically reports the result • retrieves called/calling number ID to enable calls to be intelligently handled • activates/deactivates message waiting indicators to provide message notification • supports two fax channels a...
Page 33 - PBX Integration Board Functional Block Diagram
3. PBX Integration Overview PCI9052Interface Front End To PBX 100 MHz Onyx DSP with 256K x 24 SRAM with 2 Wait States CT812 Time Slot Interchange H.100 Bus Address Bus Data Bus Glue Logic FPGA PCI Bus Interface Control Lines TDM Signals Configuration Data Figure 1. Dialogic ® PBX Integration Board F...
Page 37 - Port Number Settings
4. PBX Systems 4.1. Avaya Definity PBXs The Avaya Definity product family includes the Definity 75 (4-wire) and the Definity G3 (2-wire) PBXs. The Dialogic ® PBX Integration Board can be used with either of these switches. The PBXs use digital signaling to control their station sets and digitized vo...
Page 38 - Table 1; Table 1. Avaya Definity Configuration Example
Dialogic ® PBX Integration Board User’s Guide Table 1 lists the structure used if configuring an Avaya Definity PBX. For details about programming an Avaya PBX, refer to the appropriate Avaya manual. The following are examples of the switch settings: Table 1. Avaya Definity Configuration Example Slo...
Page 39 - Figure 2
4. PBX Systems Caller ID Requirement The extension number must be included in the name field of the extension. This requires PBX programming. 4.1.2. Using the Dialogic ® PBX Integration Board The Dialogic ® PBX Integration Board can perform functions available to Avaya 7434 (4-wire) and 8434 (2-wire...
Page 41 - As illustrated in
4. PBX Systems FeatureButtons Indicators Function Keys Display DisplayButtons 00 01 02 03 04 05 10 22 15 27 06 11 23 16 28 07 12 24 17 29 08 13 25 18 20 30 32 09 14 26 19 21 31 33 Figure 3. Avaya 8434 Telephone 4.1.3. Programmable Feature Keys As illustrated in Figure 2 and Figure 3 , there are 34 P...
Page 42 - Table 2; State Value; Table 3; Direct Key Dialing Strings for Feature Keys
Dialogic ® PBX Integration Board User’s Guide value of eight [0x08] indicates ON), while the green light has six possible values. The status of the indicators is obtained by bitwise-ANDing the returned value from the green light with the value from the red light (green light value + red light value)...
Page 44 - Byte
Dialogic ® PBX Integration Board User’s Guide Byte Key Description Dial String 32 Feature Button 31 <ESC>Kf 33 Feature Button 32 <ESC>Kg 34 Feature Button 33 <ESC>Kh Example An application uses the d42_indicators( ) function to retrieve the current data for the LED indicators on a ...
Page 45 - Pressing Feature Keys; Pressing Function Keys; Table 4; Table 4. Avaya 7434 and 8434 Direct Key Dialing Strings for
4. PBX Systems Pressing Feature Keys The Dialogic ® PBX Integration Board can “press” any of the Avaya 7434 or 8434’s Feature Keys using the dx_dial( ) function. Refer to the Dialogic ® PBX Integration Software Reference for more information about dialing programmable keys. Each Feature Button on th...
Page 46 - Figure 3; Prev; Table 5. 8434 Direct Key Dialing Strings for Display Keys
Dialogic ® PBX Integration Board User’s Guide 4.1.5. Display Keys As shown in Figure 3 , there are five Display Keys located below the LCD display. These keys are associated with specific prompts shown on the LCD display depending on the current state of the phone (shown on the bottom row of the LCD...
Page 47 - Example
4. PBX Systems • error messages • called/calling identification • phone status • line selection • Display Key prompts The data used to display information in the LED alphanumeric display is in ASCII format. When the telephone is not in use, the display normally shows the date and time. The content o...
Page 48 - Table 6. Called/Calling Number ID Data for the Avaya Definity
Dialogic ® PBX Integration Board User’s Guide number of the telephone placing the call) to the station set between the first and second rings. The station set processes the data and sends an ID message to the display. The calling number ID data sent from the PBX to the station set differs from the c...
Page 49 - MWI On
4. PBX Systems Example An application uses the d42_gtcallid( ) function to retrieve the calling number ID for a call received on a specified channel on a Dialogic ® PBX Integration Board. The calling number ID data and corresponding ASCII values are shown below. text bb 2 2 4 _ 2 2 1 data 20 32 32 3...
Page 50 - MWI Off; Initiating the Transfer
Dialogic ® PBX Integration Board User’s Guide MWI Off A technique to turn off the MWI in this switch, using dx_dial( ) with the dial string, is to: 1. Go off-hook using dx_sethook( ) function. 2. Call the dx_dial( ) function. The dial string is <ESCF><extension><ESCF> (optional pau...
Page 53 - For ROLM CBX 9006 PBX or ROLM integration on the Hicom 300; if you are using the ROLM integration on the
4. PBX Systems • XFER (transfer) must be programmed on Feature Key 38. • MWI (Message Waiting Indication) mechanisms are different with ROLM CBX 9006 (or ROLM integration on the Hicom 300) and ROLM CBX 9005 PBX. For ROLM CBX 9006 PBX or ROLM integration on the Hicom 300 For the ROLM CBX 9006 PBX or ...
Page 54 - PBX Integration Board; Figure 4
Dialogic ® PBX Integration Board User’s Guide For ROLM CBX 9005 PBX For the ROLM CBX 9005 PBX, the following programming requirements apply: • In this case the MWI ON/OFF key is a toggle key and it must be programmed to be the Feature Key 37. NOTES: 1. For transferred calls, the called-party ID appe...
Page 55 - Figure 4. Siemens ROLMphone 400
4. PBX Systems 36 34 24 19 14 04 08 28 40 33 23 18 13 03 07 27 39 32 22 17 12 02 06 31 21 16 11 01 26 37 35 25 20 15 05 09 29 CALL WAITING CALL WAITING Display Indicators MWI CLEAR LINE MUTE XFER SPKR PROG Feature Keys Figure 4. Siemens ROLMphone 400 4.2.3. Programmable Feature Keys As illustrated i...
Page 56 - Table 7. ROLMphone 400 LED Indicator States; The Dialogic
Dialogic ® PBX Integration Board User’s Guide Table 7. ROLMphone 400 LED Indicator States State Value (Hex) off 0x00 on 0x01 ringing 0x02 hold 0x03 error 0x04 unknown 0x05 Reading LED Indicators The Dialogic ® PBX Integration Board can determine the state of its LED indicators by using the d42_indic...
Page 61 - Table 9. Called/Calling Number ID Data for the ROLM
4. PBX Systems to the display. The calling number ID data sent from the PBX to the station set differs from the calling number ID data presented on the display. If placing a call to another extension, the called number ID (by default, the extension of the telephone being called) is shown in the disp...
Page 64 - Aborting the Transfer; will bring the original caller back to an active; If
Dialogic ® PBX Integration Board User’s Guide Aborting the Transfer A transferred call can be aborted at any time (prior to completing the transfer) by pressing the appropriate appearance key where the original call resides. The application can perform this only in a supervised transfer mode. For ex...
Page 66 - Figure 6
Dialogic ® PBX Integration Board User’s Guide without scrolling the display. This technique is not followed by the Dialogic ® PBX Integration Board. The PBX Integration Board requires the following special programming for MWI operation. This is to be done by the PBX administrator in the PBX (that is...
Page 67 - Figure 5
4. PBX Systems as the General Call Key, which provides the off-hook indicator. Refer to Figure 6 and Table 12 for specific Key locations and set-up requirements. If these keys are not programmed in this manner, loop current detection, CPID, & (transfer) key, and message waiting will not work. To...
Page 68 - Figure 5. Siemens Optiset E Telephone with the Hicom 150
Dialogic ® PBX Integration Board User’s Guide prompts and messages on the display to provide various options. The PBX Integration Board can: • transfer calls • set the message waiting indicator • read the LCD display • read LED indicators • read the called/calling number ID • press keys ! "# $%&...
Page 69 - Figure 6. Siemens Optiset E Telephone with the Hicom 300
4. PBX Systems General Call Consultation Programmable Line Line Line MWL_OFF Mailbox Callback - + Indicators Feature Keys Display 03 02 01 00 11 10 09 08 07 06 04 05 Programmable Programmable MWL_ON Figure 6. Siemens Optiset E Telephone with the Hicom 300 4.3.3. Programmable Feature Keys As illustra...
Page 70 - Table 10. Optiset E LED Indicator States
Dialogic ® PBX Integration Board User’s Guide associated with each key. The LED indicators are rectangular and can take on one of the six states listed in Table 10 . Table 10. Optiset E LED Indicator States State Value (Hex) off 0x00 on 0x01 ringing 0x02 hold 0x03 error 0x04 unknown 0x05 Reading LED...
Page 74 - Table 13. Called/Calling Number ID Data for the Hicom
Dialogic ® PBX Integration Board User’s Guide to the display. The calling number ID data sent from the PBX to the station set differs from the calling number ID data presented on the display. If placing a call to another extension, the called number ID (by default, the extension of the telephone bei...
Page 76 - Messages received: 1
Dialogic ® PBX Integration Board User’s Guide messages. However, you can use the dx_dial( ) function as described so that your application will maintain functionality across different manufacturers’ switches. MWI On A technique to turn on the MWI in this switch, using dx_dial( ) with the dial string...
Page 78 - Figure 7; Figure 7. Optiset E Message Waiting Display with Hicom 150
Dialogic ® PBX Integration Board User’s Guide Example With the Hicom 150, an application uses the d42_display( ) function to retrieve the display data for a specified channel on the Dialogic ® PBX Integration Board to determine if a message is waiting, as shown in Figure 7 below. NOTE: Bytes 00-23 r...
Page 79 - Initiating a Transfer
4. PBX Systems 16 17 18 19 20 21 22 23 xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx Data Data Byte Byte 01 00 00 00 00 00 00 00 00 00 00 00 xx xx xx xx xx xx xx xx xx xx xx xx 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Key 01 Key 02 Key 03 Key 04 Key 05 Key 06 Key 07 ...
Page 80 - Aborting a Transfer; key. The application can perform this only in a; OptiGuide; key. This brings the original caller back to an
Dialogic ® PBX Integration Board User’s Guide Aborting a Transfer A transferred call can be aborted at any time (prior to completing the transfer) by pressing the OptiGuide key. The application can perform this only in a supervised transfer mode. Abort the transfer using dx_dial(<ESC>KM) , whi...
Page 81 - Table 14. Phone and PBX Interoperability
4. PBX Systems 4.4. Mitel Superswitch PBXs Mitel PBXs use digital signaling to control its station sets and digitized voice. Digital Network Interface Circuit (DNIC) Line Cards provide an interface between the station sets and the switch. The Dialogic ® PBX Integration Board has four or eight channe...
Page 82 - PBX-Side Programming
Dialogic ® PBX Integration Board User’s Guide The MWI feature access code must be programmed in specific personal keys in the Mitel 430 and Mitel 420 emulations for the board to function successfully. There are specific switch programming requirements that apply if using a Dialogic ® PBX Integration...
Page 83 - Figure 8
4. PBX Systems 5. Press <ESC>4 to commit to the changes. 6. Assign a COS to the desired station(s) from main menu option System Forms | Form Menus | Class of Service Options Assignments . 7. Select Dependents | Station Service Assignments and edit this form. 8. For each station, enter the desi...
Page 84 - Phone-Side Programming; Figure 9
Dialogic ® PBX Integration Board User’s Guide 4. Exit Programming Mode. For more information, see the Mitel Superswitch manuals. Phone-Side Programming SX-200 and SX2000 PBXs and Mitel Superset 430 Emulation: Personal Key 10 should store the MWI OFF feature access code and Personal Key 11 should sto...
Page 87 - Figure 8. Mitel Superset 420 Telephone
4. PBX Systems Personal Keys LineIndicators Speaker Redial Cancel Trans/Conf Superkey Microphone Message VolumeToneContrast VolumeToneContrast FunctionKeys Display Keys Main Display Figure 8. Mitel Superset 420 Telephone 87
Page 88 - Figure 9. Mitel Superset 430 Telephone; As seen in
Dialogic ® PBX Integration Board User’s Guide Personal Keys LineIndicators FunctionKeys Display Keys Main Display 1 2 3 4 5 6 7 8 9 * 0 # M Q S P R U N V Figure 9. Mitel Superset 430 Telephone 4.4.3. Programmable Personal Keys for Mitel Superset Emulation As seen in Figure 8 and Figure 9 , there are...
Page 90 - Table 17. Mitel Superset 430 LCD Line Indicators (with SX-200
Dialogic ® PBX Integration Board User’s Guide Byte Key Description Dial String 10 Personal Key 10 <ESC>KK 11 Personal Key 11 <ESC>KL Table 17. Mitel Superset 430 LCD Line Indicators (with SX-200 and SX-2000) and Dial Strings Byte Key Description Dial String 00 Personal Key 00 <ESC>...
Page 91 - Figure 10. Mitel Superset 420/430 LCD Line Indicator
4. PBX Systems Example An application uses the d42_indicators( ) function to retrieve the current data for the LCD Line Indicators for a given channel on a Dialogic ® PBX Integration Board. The data placed in the application buffer is shown below. If the data for byte 07 (ANDed with 0x0f) is 0x02, t...
Page 92 - Table 18. Mitel Superset 420 Direct Key Dialing Strings for
Dialogic ® PBX Integration Board User’s Guide 4.4.4. Function Keys As shown in Figure 8 and Figure 9 , there are a number of Function Keys found to the left of the dial key pad on the Mitel Superset 420/430 telephones. The Dialogic ® PBX Integration Board can emulate these keys to perform various op...
Page 93 - Not Used; Mitel Superset 420 Phone with SX-50 PBX; Reading Display Key Prompts:
4. PBX Systems Table 19. Mitel Superset 430 Direct Key Dialing Strings for Function Keys Dial String Key Description <ESC>KM Message Key <ESC>KN SuperKey <ESC>KO Not Used <ESC>KP Microphone <ESC>KQ Hold <ESC>KR Applications <ESC>KS Speaker <ESC>KT Not ...
Page 94 - Yes; Figure 11. Mitel Superset 420 Display Keys
Dialogic ® PBX Integration Board User’s Guide The data location for the Display Key prompts is as follows: Display Key 00 bytes 16 - 20 Display Key 01 bytes 21 - 26 Display Key 02 bytes 27 - 31 Refer to the Dialogic ® PBX Integration Software Reference for more information about using the d42_displa...
Page 95 - Pressing Display Keys:
4. PBX Systems Mitel Superset 420 or 430 Phone with SX-200 or SX-2000 PBX As shown in Figure 9 , there are six Display Keys or Soft Keys located below the LCD display on the Mitel Superset 430 telephone. These keys are associated with specific prompts shown on the LCD display depending on the curren...
Page 96 - Keys
Dialogic ® PBX Integration Board User’s Guide Table 20. Mitel Superset 420 Direct Key Dialing Strings for Display Keys Dial String Key Description Display (Soft) Key # <ESC>Ka Left Softkey Display key 00 <ESC>Kb Middle Softkey Display key 01 <ESC>Kc Right Softkey Display key 02 Tab...
Page 99 - Table 22. Called/Calling Number ID Data for the Mitel Superset; “EXTERNAL IS CALLING ”; EXTERNAL
4. PBX Systems data sent to the display. Refer to the Dialogic ® PBX Integration Software Reference for more information about using d42_gtcallid( ) function. The contents of the called/calling number ID are shown in Table 22 (as seen by the receiver of the call). Table 22. Called/Calling Number ID ...
Page 100 - Call Route
Dialogic ® PBX Integration Board User’s Guide Call Route Example Display (Soft Key not Shown) Called/ Calling No. ID Data External direct call with the word XNET “XNET IS CALLING FORWARDED FROM 6302” 6302_ NOTES: 1. The data in Table 22 is applicable to an SX-200/SX-2000 PBX with a Mitel Superset 43...
Page 103 - Completing the Transfer; is equivalent to pressing the top middle soft key.; bring the original caller back to an active state.
4. PBX Systems Completing the Transfer To complete a call (supervised or blind), one of the following methods can be applicable: • Press the Softkey labeled Release Me. If Superset 430 telephones are used with an SX-200 PBX, this can be done using dx_dial(<ESC>Kb) , which is equivalent to pres...
Page 104 - for Norstar only
Dialogic ® PBX Integration Board User’s Guide 4.5. Nortel Norstar and Nortel BCM The Norstar product family includes the Compact version and the expandable Modular model. The Dialogic ® PBX Integration Board can be used with the DR5, CICS, or MICS switches. The PBXs use digital signaling to control ...
Page 105 - Nortel Norstar Programming Requirements for DR5; Forward on; Menu Option/Default Value
4. PBX Systems 4.5.1. Nortel Norstar Programming Requirements There are specific switch programming requirements that apply if using a Dialogic ® PBX Integration Board with a Nortel Norstar. Pay attention to set these features exactly (and assigned to the right keys) so that the PBX Integration Boar...
Page 106 - Enter extension
Dialogic ® PBX Integration Board User’s Guide Menu Option/Default Value New Value Line type: Public PoolA Prime set: 21 *Extension number assignment is system dependent. 221* Aux. ringer: Y Auto privacy: Y 2. Line Access a) Show set: Enter extension 221 b) Line assignment (no changes required) c) An...
Page 110 - – set to fit needs
Dialogic ® PBX Integration Board User’s Guide Prime Line: I/C Intercom Keys: 1 Answer DNs: None Capabilities: Fwd No Answer: To: Next D/82 extension Delay: 3 – set to fit needs Fwd on Busy: To: Next D/82 extension DND on Busy: N Handsfree: Auto HF Answerback: Y Pickup Grp: None Page Zone: 1 Paging: ...
Page 112 - DID Target Line Programming Requirement (MICS only)
Dialogic ® PBX Integration Board User’s Guide external call forwarded on ring no answer and an external call forwarded on busy. If the Dialogic ® PBX Integration port is not set as the prime set, then forwarded external calls will appear as external forwarded on no answer. Programming the Dialogic ®...
Page 114 - Step 3: Program the Target Line; Lines; Enter; Step 4: Assign the Target Line to the Extension; Line Access; Memory Key Programming; Memory Button 01 - Intercom
Dialogic ® PBX Integration Board User’s Guide Step 3: Program the Target Line In this example, the target line number is Line 145. The following programming will route the incoming DID call to extension 222, which is a D/82 port, if the digits 222 are received in the target line 145. Lines Show Line...
Page 116 - Table 24. BCM Configuration Requirements; Select a template to edit:
Dialogic ® PBX Integration Board User’s Guide Table 24 lists the various panes when moving through the wizard to create the template. The default values and potential new values are shown. Menu options and new values shown in the shaded areas indicate mandatory customization. Table 24. BCM Configura...
Page 117 - The; Capabilities; Auto
4. PBX Systems Menu Option/Default Value New Value Line Assignment Line: <Add> as required The Dialogic ® PBX Integration Board supports up to two lines, and they should be configured as “Appearance&Ring.” When configured as “Appearance&Ring,” up to two lines are supported per phone. I...
Page 118 - PBX
Dialogic ® PBX Integration Board User’s Guide Menu Option/Default Value New Value Call Forward Forward no answer to: <as required> Forward on busy to: <as required> Configure as required. In the wizard, the typical use of these fields is to enter the Voicemail DN. In order to support a c...
Page 120 - Intercom
Dialogic ® PBX Integration Board User’s Guide Menu Option/Default Value New Value Button 22: <Feature> <Page General (F60)> Button 23: Intercom Button 24: Handsfree 4.5.3. Using the Dialogic ® PBX Integration Board The Dialogic ® PBX Integration Board performs functions available to a M7...
Page 124 - Pressing Memory Keys; Reading Display Key Prompts
Dialogic ® PBX Integration Board User’s Guide NOTE: The application can obtain the least significant byte of the value returned by the d42_indicators( ) function by ANDing that value with 0x0f. Pressing Memory Keys The Dialogic ® PBX Integration Board can “press” any of the M7324 Memory Keys using t...
Page 125 - Pressing Display Keys
4. PBX Systems Example An application uses the d42_display( ) function to retrieve the prompt data displayed for Display Key 00, as shown in Figure 13 . The data placed in the application buffer is shown below. Data in bytes 16 through 20 indicate that the prompt EXIT is displayed below Display Key ...
Page 126 - Table 27. M7324 Direct Key Dialing Strings for Display Keys
Dialogic ® PBX Integration Board User’s Guide Table 27. M7324 Direct Key Dialing Strings for Display Keys Dial String Key Description <ESC>KP Display Key 00 (left) <ESC>KQ Display Key 01 (middle) <ESC>KR Display Key 02 (right) 4.5.6. Alphanumeric Display The alphanumeric display is...
Page 127 - Transfer
4. PBX Systems buffer (shown below). The information for the top row (first 16 characters) of the display is checked. Data in bytes 00 through 15 indicate that Transfer is assigned to Memory Button 03. data 54 72 61 6E 73 66 65 72 20 20 20 20 20 20 20 20 byte 00 01 02 03 04 05 06 07 08 09 10 11 12 1...
Page 128 - Table 28. Called/Calling Number ID Data for the Nortel Norstar
Dialogic ® PBX Integration Board User’s Guide The contents of the called/calling number ID (as seen by the receiver of the call) are shown in Table 28 (for the Nortel Norstar) and in Table 29 (for the Nortel BCM). Table 28. Called/Calling Number ID Data for the Nortel Norstar Call Route Called/Calli...
Page 130 - Message for you
Dialogic ® PBX Integration Board User’s Guide MWI Off A technique to turn off the MWI in this switch, using dx_dial( ) with the dial string, is to: 1. Go off-hook using the dx_sethook( ) function. 2. Call the dx_dial( ) function. The dial string is <ESCF><extension><ESCF> (optional...
Page 131 - Figure 14. M7324 Message Waiting Display
4. PBX Systems data 4D 65 73 73 61 67 65 00 66 6F 72 00 79 6F 75 20 byte 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 data 4D 53 47 20 20 20 20 20 20 20 20 20 20 20 20 20 byte 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 data xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx byte 32 33 34 35 36 37 38 39 4...
Page 132 - Call Transfer Method 2 - Display Key Press Transfer
Dialogic ® PBX Integration Board User’s Guide answer. Because of this capability, supervised transfer is a comparatively preferred call transfer method. There are three different ways to perform a transfer operation, namely: • & transfer • Display key press transfer • Memory key press transfer E...
Page 133 - Call Transfer Method 3 - Memory Key Press Transfer
4. PBX Systems right Display key (which is Display Key 02) and <ext> is the PBX extension to which you are transferring the call. Completing the Transfer To complete a call (supervised or blind) the application must go on-hook. Another way to complete the transfer is with dx_dial(<ESC>KR...
Page 135 - extbuilder; - executes the application in interactive mode
4. PBX Systems This check is only made whenever d42_gtcallid( ) and d42_gtcallidex( ) are called. The directory maps the phone name to the associated extension. If all the phone names are extensions, then this feature can be disabled. The directory must be sorted based on the phone name, in descendi...
Page 138 - The parameter list for batch mode is:
Dialogic ® PBX Integration Board User’s Guide The parameter list for batch mode is: • /s=<ext1>-<ext2> : this field is required. Specify the beginning extension (ext1) and the ending extension (ext2). • /b=<port to use> : this field is required. Extbuilder will use this port to cal...
Page 140 - Table 30. Nortel Meridian 1 Configuration Requirements
Dialogic ® PBX Integration Board User’s Guide Table 30. Nortel Meridian 1 Configuration Requirements Menu Option Value CLS CTD FBD WTA MTD FNA HTA ADD HFD MWA CNDA TYPE 2616 HUNT (5502)IS NEXT PHONE IN GROUP LHK 1 KEY 0 SCR 5501 (Ringing Call Appearance) KEY 1 KEY 2 KEY 3 TRN (TRANSFER) KEY 4 MCK (M...
Page 146 - Both the calling and called number IDs can be retrieved using the; Table 33. Called/Calling Number ID Data for the Meridian 1; The called/calling number ID can also be obtained using the
Dialogic ® PBX Integration Board User’s Guide If placing a call to another extension, the called number ID (by default, the extension of the telephone being called) is shown in the display. Both the calling and called number IDs can be retrieved using the d42_gtcallid( ) function. The d42_gtcallid( ...
Page 149 - acts as a key press of the transfer key. The application; brings the original caller back to an active
4. PBX Systems Completing the Transfer To complete a call (supervised or blind), press the transfer key again with the dx_dial(&) , where & acts as a key press of the transfer key. The application must handle the on-hook state after completing the transfer. Aborting the Transfer A transferre...
Page 152 - Figure 16. NEC DTerm Series III Telephone; As indicated in
Dialogic ® PBX Integration Board User’s Guide 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 1 2 3 ABC DEF RECALL 4 5 6 GHI JKL MNO 7 8 9 PQRS TUV WXYX * 0 # HOLD SPKR FNC CNF LNR/SPD OPER MWIIndicator Line Keys Function Keys DSS Keys MIC/ICM Indicators ANS...
Page 153 - . These keys are configured by the system; Table 34. DTerm III Series LCD Indicator States; There is an LCD indicator associated with each Line Key.
4. PBX Systems 4.7.3. Flexible Line Keys There are 16 Flexible Line keys located on the top of the DTerm Series III telephone as shown in Figure 16 . These keys are configured by the system programmer to perform many different functions. When programming the telephone, the Flexible Line keys are use...
Page 154 - Table 35. DTerm III Series LCD Indicator States (Upper Nibble)
Dialogic ® PBX Integration Board User’s Guide Table 35. DTerm III Series LCD Indicator States (Upper Nibble) Binary Hex Description 0000 0000 0x00 Off 0000 0001 0x01 Flutter (red) 0000 0010 0x02 Wink (red) 0000 0011 0x03 Rapid wink (red) 0000 0100 0x04 Interrupted rapid wink (red) 0000 0101 0x05 Int...
Page 156 - Bit
Dialogic ® PBX Integration Board User’s Guide Line Key 1 00 0F 00 00 00 00 00 00 00 00 00 00 00 00 00 00 xx 00 00 00 xx 00 00 00 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 00 00 xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx xx 24 25 26 27 28 29 30 31 32 ...
Page 157 - Reading LCD Indicators on Function Keys; Table 37. Function Key Indicators for the DTerm Series III
4. PBX Systems 4.7.4. Function Keys There are eight Function keys located next to the dial pad keys in two groups: • FNC , CNF , LNR/SPD , SPKR , and ANS . There is a two-color LED indicator associated with each of these function keys. The LED indicators can take one of the states listed in Table 34...
Page 167 - Appendix A; Technical Specifications
Appendix A Technical Specifications Dialogic ® PBX Integration Board Technical Specifications* Number of ports/card 8 Total ports/system 64 Max. boards/system 8 Microprocessor Intel 80486GXSF microprocessor running at 28.5 MHz with 2MB DRAM Digital signal processor Motorola DSP56303 (Onyx) @ 100 MHz...
Page 168 - Safety & EMI Certifications
Dialogic ® PBX Integration Board User’s Guide Safety & EMI Certifications United States FCC part 68 does not apply Canada CSO3 does not apply Dialogic ® PBX Integration Board Firmware Specifications* Audio Signal Transmit -12.5 dBm0 (weighted average)** Receive range -42 to +2.5 dBm Silence dete...
Page 169 - Speed Control
Appendix A Signal/noise ratio 10 dB (referenced to lowest amplitude tone) Talk off Detects 0 digits while monitoring Mitel speech tape #CM7291. Detects less than 10 digits while monitoring Bellcore TR-TSY-000763 standard speech tapes (LSSGR requirements specify detecting no more than 470 total digit...
Page 171 - Glossary
Glossary Analog Signal A continuously variable signal. Voice signals on telephone lines are usually analog (i.e., transmitted electronically in a form analogous to the spoken form). A representation of an analog signal is a sine wave. Attendant The “operator” of a phone system console. Usually direc...
Page 173 - TDM; Time Division Multiplex - A technique used for transmitting; Tip and Ring; Another way of saying plus and minus, or positive and; Trunk; A telephone communication path or channel between two points,
Glossary TDM Time Division Multiplex - A technique used for transmitting separate data, voice, or video messages simultaneously over one phone line by interleaving elements of each message in fast time sequences. Tip and Ring Another way of saying plus and minus, or positive and ground, in electrica...
Page 175 - Index; See
Index A Adaptive Differential Pulse Code Modulation, 28 ASR. See Automatic Speech Recognition automated attendant, 17, 25, 32, 171 Automatic Speech Recognition, 32 Avaya Definity Alphanumeric Display, 46 Display Keys, 46 LED Indicators, 42 Message Waiting Indicator, 49 pressing Display Keys, 46 pres...