Dell R7910- User Manual

To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then select the Home icon. From the Home screen, press the Select button to enter the main menu. Setup menu NOTE: When you select an option in the Setup menu, you must confirm the ...

3 Documentation matrix The documentation matrix provides information on documents that you can refer to for setting up and managing your system. To... Refer to... Install your system into a rack Rack documentation included with your rack solution Set up your system and know the system technical spec...

4 Hard-drive indicator codes Figure 2. Hard-drive indicators 1. hard-drive activity indicator 2. hard-drive status indicator 3. hard drive Figure 3. Hard-drive indicators on the hard-drive tray backplane 1. hard-drive activity indicator 2. hard-drive status indicator 3. hard-drive backplane on hard-...

5 Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover when the system is on may expose you to a risk of ele...

• #2 Phillips screwdriver For how-to videos, documentation, and troubleshooting solutions, scan this QR code, or click here: http://www.Dell.com/QRL/Workstation/R7910 System Overview Figure 4. Front and Back View 15

Item Indicator, Button, or Connector Icon Description 17 Serial connector Allows you to connect a serial device to the system. 18 Video connector Allows you to connect a VGA display to the system. 19 USB connector (2) Allows you to connect USB devices to the system. The ports are USB 2.0-compliant. ...

Figure 5. Removing and installing the front bezel 1. bezel lock 2. front bezel Installing the front bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Removing the system cover 1. Ensure that you read the...

6. Hold the cover on both sides, and lift the cover away from the system. 1. system cover 2. latch 3. latch release lock To see a video on removing and installing System Cover, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/Cover Installing the system cover Ensure that ...

1. Align the slots of the system cover with the tabs on the chassis. 2. Press the cover release latch, and push the cover toward the front of the chassis until the latch locks into place. 3. Turn the latch release lock clockwise to the locked position. 4. Install the optional bezel. 5. Reconnect the...

Figure 6. Inside the system—Precision Rack 7910 1. cooling-fan (6) 2. processor (2) 3. DIMM (24) 4. PCIe card holder 5. internal USB port 6. power supply unit (2) 7. expansion-card riser (3) 8. network daughter card 9. expansion-card riser (2) 10. expansion-card riser (1)11. hard-drive backplane Coo...

Removing the cooling shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing th...

4. Follow the procedure listed in After working inside your system . System memory Your system supports DDR4 registered DIMMs (RDIMMs), and load reduced DIMMs (LRDIMMs). NOTE: MT/s indicates DIMM speed in MegaTransfers per second. Memory bus operating frequency can be 1866 MT/s, or 2133 MT/s dependi...

The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/Channel 1.2 V RDIMM 1 2133, 1866, 1600, 1333 Dual rank or single rank 2 2133, 1866, 1600, 1333 Dual rank or ...

System capacity (in GB) DIMM size (in GB) Number of DIMMs DIMM rank, organization, and frequency DIMM slot population 160 8 20 2R, x8, 1866 MT/s 2R, x8, 1600 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A11, B1, B2, B3, B4, B5, B6, B7, B8, B9, B11 16 and 8 12 2R, x4, 2133 MT/s, 2R, x8, 2133 MT/s, 2R, x4...

Installing memory modules CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that...

Hard drives Your system supports Client and Enterprise-class hard drives, which are designed for 24x7 operating environment. Selecting the correct drive class will enable the critical areas of quality, functionality, performance, and reliability to be optimized for the target implementation. Due to ...

Figure 10. Removing and installing a 2.5 inch hard-drive blank 1. hard-drive blank 2. release button Installing a 2.5 inch hard-drive blank 1. Ensure that you read the Safety instructions . 2. If installed, remove the front bezel. 3. Insert the hard-drive blank into the hard-drive slot until the rel...

CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks installed. 3. If you are not replacing the hard drive immediately, insert a hard-drive blank in the empty hard-drive slot. Figure 11. Removing and installing hard drive 1. release button 2. hard-drive ...

CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported. CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard-drive carrier and attempting to lock its handle next to a partially installed carrier can damage the part...

Figure 12. Removing and installing a hard drive into a hard-drive carrier 1. screw (4) 2. hard drive 3. hard-drive carrier To see a video on how to remove & install hard drive carriers, scan this QR code, or click here: http:// www.Dell.com/QRL/Workstation/R7910/HDD Installing a hard drive into ...

Optical drive (optional) Removing the optical drive 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple rep...

Figure 13. Removing and installing the optical drive 1. optical drive 2. power and data cable 3. release tab Follow the procedure listed in After working inside your system. To see a video on how to remove & install the optical drive, scan this QR code, or click here: http:// www.Dell.com/QRL/Wo...

NOTE: This procedure applies only to the 8-hard drive system. 1. Align the optical drive with the optical drive slot on the front of chassis. 2. Slide in the optical drive until the release tab snaps into place. 3. Connect the power/data cable to the optical drive and system board. NOTE: You must ro...

Figure 14. Removing and installing a cooling fan 1. cooling-fan assembly 2. cooling-fan connector (6) 3. fan release tab (6) 4. cooling fan (6) 5. cooling-fan connector on system board (6) To see a video on how to remove & install a fan or the fan assembly, scan this QR code, or click here: http...

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...

Installing the cooling-fan assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to serv...

Replacing the internal USB key 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in...

Installing the PCIe card holder 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized i...

Figure 18. Opening and closing the PCIe card holder latch 1. PCIe card holder 2. release tab 3. PCIe card holder latch Follow the procedure listed in After working inside your system . Cable retention bracket Removing the cable retention bracket 1. Ensure that you read the Safety instructions . 2. F...

Figure 19. Removing and installing the cable retention bracket 1. alignment pin (2) 2. tab 3. cable retention bracket 1. Follow the procedure listed in After working inside your system . Installing the cable retention bracket 1. Ensure that you read the Safety instructions . 2. Follow the procedure ...

Expansion cards and expansion-card risers NOTE: A missing or an unsupported expansion-card riser logs an SEL event. It does not prevent your system from powering on and no BIOS POST message or F1/F2 pause is displayed. Expansion card installation guidelines Depending on your system configuration:The...

Follow the procedure listed in After working inside your system . Installing an expansion card into the expansion-card riser 2 or 3 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a cert...

Removing an expansion card from the expansion-card riser 1 CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support t...

Figure 21. Removing and installing an expansion-card from expansion-card riser 1 1. tab A 2. expansion-card riser 1 cage 3. expansion-card connector 4. tab B 5. latch 6. expansion card 1. Install the expansion-card riser. 2. Follow the procedure listed in After working inside your system . To see a ...

2. Follow the procedure listed in Before working inside your system . 3. Remove the expansion-card riser. Pull straight up on the riser using the blue touch points on the top of the riser CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshootin...

Figure 22. Removing and installing the riser 1 blank 1. slot on the chassis 2. tab (2) 3. riser 1 blank Installing the riser 1 blank 1. Align the blank with the slot on the chassis. 2. Insert it into the chassis until it clicks into place. Removing expansion-card risers CAUTION: Many repairs may onl...

Figure 28. Identifying connectors on the expansion card riser 3 (default) 1. expansion-card slot 6 2. expansion-card slot 7 3. power connector (for GPU cards) Figure 29. Identifying connectors on the expansion card riser 3 (alternate) 1. expansion-card slot 6 2. power connector (for GPU cards) 1. If...

2. Follow the procedure listed in Before working inside your system . 3. If applicable, reinstall the expansion card(s) into the expansion-card riser 1. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized ...

9. Ensure the GPU card is seated into the PCIe card holder latch. 10. Press the touch point to open the PCIe card holder latch and/or the expansion-card locking tabs. 11. Connect the GPU power cable to the riser. 12. Close the expansion-card latch/latches. Follow the procedure listed in After workin...

Figure 30. Removing and installing the GPU card 1. expansion-card locking tab (3) 2. GPU card 3. PCIe card holder latch 4. expansion-card latch 5. expansion-card riser 3 Follow the procedure listed in After working inside your system . SD vFlash media card A vFlash SD card is a Secure Digital (SD) c...

Figure 31. Removing and installing the SD vFlash media card 1. SD vFlash media card 2. SD vFlash media-card slot 3. To install an SD vFlash media card, with the label side facing up, insert the contact-pin end of the SD vFlash media card into the card slot on the module. NOTE: The slot is keyed to e...

Installing an internal SD card 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in...

5. SD card slot 1 6. IDSDM connector The following table describes the IDSDM indicator codes. Convention IDSDM indicator code Condition A Green Indicates that the card is online B Flashing green Indicates rebuild or activity C Flashing amber Indicates card mismatch or that the card has failed D Ambe...

Integrated storage controller card Your system includes a dedicated expansion-card slot on the system board for an integrated controller card that provides the integrated storage subsystem for your system’s internal hard drives. The controller supports SAS and SATA hard drives and also enables you t...

Figure 33. Removing and installing the integrated storage controller card 1. integrated storage controller cable 2. integrated storage controller card 3. integrated storage-controller card connector on the system board 4. integrated storage controller card holder 1. Replace the expansion-card riser ...

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...

Installing the network daughter card 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If applicable, remove the expansion card(s) in the expansion-card riser 2. 4. Keep the #1 Phillips screwdriver handy. CAUTION: Many repairs ...

• Replacing a processor NOTE: To ensure proper system cooling, you must install a processor blank and a heat-sink blank in any empty processor socket. Removing a processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple rep...

Installing a processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is...

NOTE: Tighten the screws diagonally opposite to each other. Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent over-tightening, tighten the retention screw until resistance is felt, and stop once the screw is seated. The screw tension should be no more than ...

You can configure the Hot Spare feature using the iDRAC settings. For more information on iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/support/manuals . Removing the power supply unit blank If you are installing a second power supply unit, remove the powe...

Installing an AC power supply unit CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servi...

System battery Replacing the system battery 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud. WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery ...

Removing the hard-drive backplane 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud. 4. Remove the cooling-fan assembly. 5. Remove all hard drives. CAUTION: Many repairs may only be done by a certified...

3. release tab 4. backplane power cable 5. SAS cable 6. mini SAS cable connector 1. hard-drive backplane 2. backplane signal connector 1 3. system board 4. integrated storage controller card Installing the hard-drive backplane 1. Ensure that you read the Safety instructions . 2. Follow the procedure...

CAUTION: To prevent damage to the control panel flex cable, do not to bend the control panel flex cable after it is inserted into the connector. 1. Use the hooks on the chassis as guides to align the hard-drive backplane. 2. Slide down the hard-drive backplane until the release tabs snap into place....

Figure 45. Removing and installing the information tag 1. information tag 2. tab 3. slot Installing the control panel 1. Ensure that you read the Safety instructions . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs...

Installing the system board 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in yo...

3. Follow the procedure listed in After working inside your system . 4. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at dell.com/esmmanuals . 5. Ensure that you: a. Use the Easy Restore feature to restore the s...

6 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

Troubleshooting a serial I/O device 1. Turn off the system and any peripheral devices connected to the serial port. 2. Swap the serial interface cable with a working cable, and turn on the system and the serial device.If the problem is resolved, replace the interface cable with a known good cable. 3...

• cooling-fan assembly (if present)• cooling fans• processor(s) and heat sink(s)• memory modules 4. Let the system dry thoroughly for at least 24 hours. 5. Reinstall the components you removed in step 3. 6. Install the system cover. 7. Turn on the system and attached peripherals. 8. Run the appropri...

NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the System Setup, the problem may be caused by software rather than by a defective battery. 1. Re-enter the time and date in the System Setup. 2. Turn off the s...

Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servici...

Troubleshooting system memory CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing ...

NOTE: The rebuild will always be sourced from the primary SD card to the secondary SD card. Perform the rebuild of the SD card as necessary. Troubleshooting an optical drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple r...

Troubleshooting a storage controller CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...

4. Ensure that each expansion card is firmly seated in its connector. 5. Install the system cover. 6. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 7. Remove the system cover. 8. Remove all expansion cards installe...

• Alert! Card-cage fan failure.• Alert! CPU 0 fan failure.• Alert! Chipset heatsink not detected.• Alert! Operating is debug mode. Please populate memory in pairs for normal operation.• Alert! Power supply fan failure.• Alert! Previous fan failure.• Alert! Previous processor thermal failure.• Alert!...

7 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are executed. System health Provides the current overview of the system performance. Event log Displays a time-stamped l...

8 Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password, see Disabling a forgotten password . Table 4. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). BIOS local acc...

System board connectors Figure 47. System board jumpers and connectors Item Connector Description 1 J_BP_SIG1 Backplane signal connector 1 2 J_PS_2 PSU 2 connector 3 J_BP_SIG0 Backplane signal connector 0 4 J_BP0 Backplane power connector 0 5 J_SATA_CD Optical drive SATA connector 6 J_SATA_TBU Tape ...

Item Connector Description 44 J_CTRL_PNL Control panel signal connector 45 CPU 1 Processor 1 46 J_FP_USB Front-panel USB connector Disabling a forgotten password The system's software security features include a system password and a setup password. The password jumper enables these password feature...

9 Specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view informatio...

10 System Setup Boot Menu As with previous workstation platforms, this computer includes a one-time boot menu. This feature gives users a quick and convenient mechanism to bypass the System Setup-defined boot device order and boot directly to a specific device (for example: floppy, CD-ROM, or hard d...

Dell Diagnostics Factory-installed platforms include 32-bit system diagnostics on the installed utility partition. Access these diagnostics using the <F12> keystroke during system boot and select Diagnostics. After pressing the keystroke, the appropriate modules load and the PSA diagnostics ru...

Menu Item Description System BIOS Version Displays the BIOS version installed on the system. System Management Engine Version Displays the current revision of the Management Engine firmware. System Service Tag Displays the system Service Tag. System Manufacturer Displays the name of the system manuf...

Menu Item Description NOTE: The Dell Fault Resilient Mode establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability. Node Interleav...

Menu Item Description Number of Cores Displays the number of cores per processor. SATA Settings screen details You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system.You can view the SATA Settings screen by clicking System Setup Main Menu → Syst...

Menu Item Description Capacity Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives. Port I Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to...

Menu Item Descriptionin order, as listed in the Hard-Disk Drive Sequence . This option is not enabled for UEFI Boot Mode. Boot Options Settings Configures the boot sequence and the boot devices.Integrated NIC 1 Port 1 Partition 1 Boot Sequence Integrated NIC 1 Port 1 Partition 1 IBA XE Slot 0100 v23...

Menu Item Description Cores for Processor 2 Controls the number of turbo boost enabled cores for processor 1. By default, the maximum number of cores is enabled. Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. By default, the Monitor/Mwait option is set to Enabled for all syst...

Menu Item Description NMI Button Enables or disables the NMI button on the front of the system. By default, the NMI Button option is set to Disabled . AC Power Recovery Sets how the system reacts after AC power is restored to the system. By default, the AC Power Recovery option is set to Last . AC P...

11 NIC indicator codes Figure 48. NIC indicators 1. link indicator 2. activity indicator Indicator Indicator code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps...

13 Contacting Dell Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by coun...