Dell NX400- User Manual

View Menu NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action. Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC7. Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Sub...

Drive-Status Indicator Pattern (RAID Only) Condition NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time. Blinks green, amber, and off Predicted drive failure Blinks amber fou...

Item Indicator, Button, or Connector Icon Description 4 Serial connector Allows you to connect a serial device to the system. 5 PCIe expansion card slot 2 Allows you to connect a full-height PCI Express expansion card. 6 Video connector Allows you to connect a VGA display to the system. 7 Ethernet c...

Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Link indicator is amber The NIC is connected to a valid network at less than its maxim...

Power Indicator Pattern Condition CAUTION: If two power supplies are used, they must be of the same type and have the same maximum output power. Flashing green When hot-adding a power supply, this indicates that the power supply is mismatched with the other power supply (in terms of efficiency, feat...

2 Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS-level options.The following keystrokes provide access to system features during startup: Keystroke Description <F2> Enters the System Setup. <F10> Enters System Services, wh...

mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup. NOTE: Operating systems must be UEFI-compatible to be installed from the UE...

Menu Item Description Virtualization Technology Allows you to enable or disable the additional hardware capabilities provided for virtualization. By default, the Virtualization Technology option is set to Enabled. Adjacent Cache Line Prefetch Allows you to optimize the system for applications that r...

Menu Item Description User Accessible USB Ports Allows you enable or disable the user accessible USB ports. Selecting Only Back Ports On disables the front USB ports and selecting All Ports Off disables both front and back USB ports. By default, the User Accessible USB Ports option is set to All Por...

Menu Item Description External Serial Connector Allows you to associate the external serial connector to serial device 1, serial device 2, or remote access device. By default, the External Serial Connector option is set to Serial Device1. NOTE: Only Serial Device 2 can be used for SOL. To use consol...

Menu Item Description Memory Refresh Rate Allows you to set the memory refresh rate. By default, the Memory Refresh Rate option is set to 1x. Memory Operating Voltage Allows you to set the DIMM voltage selection. When set to Auto, the system automatically sets the system voltage to the optimal setti...

Menu Item Description AC Power Recovery Allows you to set how the system reacts after AC power is restored to the system. By default, the AC Power Recovery option is set to Last. AC Power Recovery Delay Allows you to set how the system supports staggering of power up after AC power is restored to th...

Assigning A System And/Or Setup Password NOTE: The password jumper enables or disables the System Password and Setup Password features. For more information on the password jumper settings, see System Board Jumper Settings. You can assign a new System Password and/or Setup Password or change an exis...

The System Security screen is displayed. 4. In the System Security screen, verify that Password Status is Unlocked. 5. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>. 6. Select Setup Password, alter or delete the existing setup password an...

Entering The UEFI Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode. The Boot Manager enables you to: • A...

Menu Item Description BIOS Boot Menu Displays the list of available BIOS boot options (marked with asterisks). Select the boot option you wish to use and press <Enter>. UEFI Boot Menu Displays the list of available UEFI boot options (marked with asterisks). Select the boot option you wish to u...

3 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Front Bezel (Optional) Installing The Front B...

Removing The Front Bezel 1. Unlock the keylock at the left end of the bezel. 2. Lift the release latch next to the keylock. 3. Rotate the left end of the bezel away from the front panel. 4. Unhook the right end of the bezel and pull the bezel away from the system. Opening And Closing The System WARN...

Figure 9. Opening and Closing the System 1. system cover2. latch3. latch release lock Closing The System 1. Lift the latch on the cover. 2. Place the cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush on the chassis. 3. Push down the latch to...

Figure 11. Inside the System—With a Non-Redundant Power Supply 1. cooling shroud2. power supply3. integrated storage controller card4. expansion-card riser 25. expansion-card riser 16. expansion-card holder7. processor heat sink 8. DIMMs9. cooling fans (4) 10. optical drive (optional)11. hard drives...

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open the system. 3. Lift the cooling shroud away from the system. Figure 12. Removing and Installing the Cooling Shroud 1. cooling shroud2. cooling shroud tabs (4)3. c...

4. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. System Memory Your system supports DDR3 unbuffered ECC DIMMs (ECC UDIMMs) and registered DIMMs (RDIMMs). It supports DDR3 and DDR3L voltage specifications. NOTE: MT/s indicates DIMM speed in ...

Memory Optimized (Independent Channel) Mode This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot population requirements. Memory Sparing NOTE: To use memory sparing, this feature must be enabled in the System Setup. In this mode, one rank per...

System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 12 4 3 2R, x8, 1333 MT/s, A1, A2, A3 2R, x8, 1600 MT/s 24 8 3 2R, x4, 1333 MT/s, A1, A2, A3 2R, x4, 1600 MT/s 48 16 3 2R, x4, 1333 MT/s, A1, A2, A3 2R, x4, 1600 MT/s 96 16 6 2R, x4, ...

Figure 14. Removing and Installing a Memory Module 1. memory-module socket ejectors (2)2. memory module3. alignment key 6. Install memory-module blanks in vacant memory-module socket(s) to ensure proper system cooling. 7. Install the cooling shroud. 8. Close the system. 9. Reconnect the system to it...

6. Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way. 7. Press down on the memory modu...

Figure 15. Removing and Installing a 3.5 Inch Hard-Drive Blank 1. hard-drive blank2. release button Installing A 3.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, in...

Figure 16. Removing and Installing a Hot-Swap Hard Drive 1. release button2. hard drive3. hard-drive carrier handle Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in y...

Optical Drive (Optional) Removing The Optical Drive In Hot-Swappable Hard-Drive Systems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or te...

Installing The Optical Drive In Hot-Swappable Hard-Drive Systems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and sup...

1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Open the system. 3. Remove the cooling shroud or power distribution board shroud as applicable. 4. Disconnect the fan's power cable from the power cable connector on the system board ...

6. Replace the cooling shroud or power distribution board shroud as applicable. 7. Close the system. 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Internal USB Memory Key (Optional) An optional USB memory key installed inside your system...

Expansion Cards And Expansion-Card Risers NOTE: A missing or an unsupported expansion-card riser logs an SEL event. It does not prevent your system from powering on and no BIOS POST message or F1/F2 pause is displayed. Expansion Card Installation Guidelines Your system supports two PCI Express expan...

Removing An Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing tha...

Figure 21. Removing and Installing the Expansion Card in Riser 2 1. expansion-card riser 22. expansion-card riser touch points3. expansion-card latch4. expansion card 5. expansion-card holder6. tab Installing An Expansion Card CAUTION: Many repairs may only be done by a certified service technician....

NOTE: Ensure that the expansion card is properly seated along the chassis, so that expansion-card latch can be closed. 9. Slide the expansion-card holder by pressing on the tab, to support the expansion card on riser 2. 10. Slide the expansion-card latch into position.11. If applicable, connect cabl...

Figure 23. Removing and Installing the Expansion-Card Riser 2 1. chassis intrusion switch2. expansion-card riser touch points (2)3. expansion-card riser 24. expansion-card riser 2 connector5. guide pins (2) 5. Replace the expansion-card riser. 6. Install an expansion card, if applicable.If applicabl...

iDRAC Ports Card (Optional) The iDRAC Ports card supports: • one 1GbE Ethernet port • SD vFlash card Removing The iDRAC Ports Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product docume...

1. expansion-card latch2. expansion-card riser touch points (2)3. expansion-card riser 14. iDRAC Ports card connector 5. SD card slot6. RJ-45 Ethernet port7. iDRAC Ports card Installing The iDRAC Ports Card CAUTION: Many repairs may only be done by a certified service technician. You should only per...

Figure 25. Replacing the SD vFlash Card 1. SD vFlash card2. SD vFlash card slot 3. To install the SD vFlash card, with the label side facing up, insert the contact-pin end of the SD card into the card slot on the module. NOTE: The slot is keyed to ensure correct insertion of the card. 4. Press inwar...

Figure 26. Removing and Installing the Internal Dual SD Module 1. blue pull tab2. SD card 13. SD card 24. dual SD module5. connector on the system board Installing The Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troublesho...

7. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Internal SD Card Removing An Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorize...

Removing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage...

1. touch-points (2)2. storage controller card3. storage-controller card holder4. release levers (2)5. storage-controller card connector Installing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting ...

Figure 29. Removing and Installing a Processor 1. processor2. processor shield3. notches in processor (2) NOTE: After removing the processor, place it in an antistatic container for reuse, return, or temporary storage. Do not touch the bottom of the processor. Touch only the side edges of the proces...

WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary t...

output voltage of the active power supply. If the output voltage of the active power supply drops, the redundant power supply in the sleep state returns to an active output state.The active power supply can also activate a sleeping power supply if having both power supplies active is more efficient ...

Installing A Redundant Power Supply 1. Verify that both power supplies are the same type and have the same maximum output power. NOTE: The maximum output power (shown in Watts) is listed on the power supply label. 2. If applicable, remove the power supply blank. 3. Slide the new power supply into th...

Figure 31. Removing and Installing a Non-Redundant Power Supply 1. power supply2. screw3. 24-pin power cable4. 8-pin power cable 5. standoff6. SATA power cable Installing A Non-Redundant Power Supply NOTE: A hot-swappable non-redundant power supply must be installed in Slot 1 of the power supply bay...

If you are installing a second power supply, remove the power supply blank in the bay by pulling outward on the blank. Figure 32. Removing and Installing the Power Supply Blank 1. power supply blank Installing The Power Supply Blank NOTE: Install the power supply blank only in the second power suppl...

CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 5. To remove the battery, support the battery connector by pressing down firmly on the positive side of the connector. Figure 33. Replacing the System Battery 1. positive ...

Figure 37. Cabling Diagram—Four Hard-Drive Backplane 1. system board2. hard-drive backplane3. SAS cable connector4. cable routing guide5. signal cable connector 6. power cable connector7. cable routing latch8. power distribution board9. cable retention latch Installing The Hard-Drive Backplane CAUTI...

Control Panel Assembly Removing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Dama...

Installing The Control Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...

Figure 39. Removing and Installing the Control-Panel Module 1. control-panel module2. screws (2)3. control-panel module connector cable4. USB connector cable5. control panel Installing The Control-Panel Module CAUTION: Many repairs may only be done by a certified service technician. You should only ...

Power Distribution Board Shroud Removing The Power Distribution Board Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone ser...

Installing The Power Distribution Board Shroud CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage ...

Figure 41. Removing and Installing the Power Distribution Board 1. screws (2)2. power supply cables to the system board (3)3. power supply cable to the hard-drive backplane 4. standoffs (2) 5. power distribution board6. fan cable connector Installing The Power Distribution Board CAUTION: Many repair...

System Board Removing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to s...

Figure 42. Removing and Installing the System Board 1. screws (9)2. system board Installing The System Board CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directe...

4 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options.If your keyboard is not functioning, you...

3. Disassemble components from the system: – Hard drives– Hard-drive backplane– USB memory key– Cooling shroud– Expansion-card risers (if present)– Expansion cards– Power supply(s)– Cooling-fan assembly (if present)– Cooling fans– Processor(s) and heat sink(s)– Memory modules 4. Let the system dry t...

If the tests fail, see Getting Help . Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service...

Troubleshooting Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servici...

8. Reseat the memory modules in their sockets. 9. Close the system. 10. Enter the System Setup and check the system memory setting. If the problem is not resolved, proceed with the next step. 11. Open the system.12. If a diagnostic test or error message indicates a specific memory module as faulty, ...

1. Enter the System Setup and ensure that the Internal SD Card Port is enabled. 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3. Open the system. CAUTION: If the Internal SD Card Redundancy option is set to Mirror Mode in the Integr...

1. Try using a different tape cartridge. 2. Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See your tape drive documentation for more information about device drivers. 3. Reinstall the tape-backup software as instructed in the tape-backup software...

NOTE: When troubleshooting a SAS or PERC controller, also see the documentation for your operating system and the controller. 1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.2. Turn off the system and attached peripherals, and disconnect the system from the...

10. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. If the tests fail, see Getting Help . 11. For each expansion card you removed in step 8, perform the following steps: a) Turn off the system and attached peripherals, and disconnect the system from the elect...

5 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected dev...

6 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 4. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 2–4). The passwor...

System Board Connectors Figure 43. System Board Jumpers and Connectors Item Connector Description 1 INT_STORAGE Integrated storage controller card connector 2 ID_BTN System identification button 3 CMA_JACK System identification connector 4 USB 2 USB connector 5 USB 1 USB connector 6 IO_RISER2 Riser ...

Item Connector Description 15 PWR_CONN_1 Power connector 16 Fan2 Cooling fan connector 17 A1, A4, A2, A5, A3, A6 Memory module sockets 18 BP_SIG Backplane signal connector 19 PWR_CONN_2 Power connector 20 CPU1 Processor socket 21 PDB_CONN Power distribution board connector 22 BATTERY Battery connect...

7 Technical Specifications Processor Processor type Intel Xeon processor E5-2420 product family, or Intel Xeon processor E5-2403 product family Expansion Bus Bus type PCI Express Generations 2 and 3 Expansion slots using riser card: Riser 1 (Slot 1) One half-height, half-length x4 link Riser 2 (Slot...

8 System Messages LCD Messages NOTE: Applicable only if your system has an LCD display. The LCD messages consist of brief text messages that refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management softw...

Error Code Message Information Action 1. Review system logs for power supply exceptions.2. Re-configure the system to minimum configuration, inspect and reinstall system cables. 3. If the issue persists, see Getting Help . Warning Messages A warning message alerts you to a possible problem and promp...

9 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country ...