Page 3 - Contents
Contents 1 About the PowerEdge R730 systems.................................................................9 Supported configurations on PowerEdge R730 systems .................................................................... 9 Front panel features and indicators ...................................
Page 9 - About the PowerEdge R730 systems; Supported configurations on PowerEdge R730 systems
1 About the PowerEdge R730 systems The Dell PowerEdge R730 systems are rack servers that support up to two Intel Xeon E5-2600 v3 processors, up to 24 DIMMs, and 16 hard drives or solid state drives (SSDs). Supported configurations on PowerEdge R730 systems NOTE: Your system supports only internal, h...
Page 13 - LCD panel features
Item Indicator, button, or connector Icon Description 13 Tape drive slot (optional) One optional 3.5-inch tape backup unit. 14 Quick Sync (optional) Indicates a Quick Sync enabled system. The Quick Sync feature is optional and requires a Quick Sync bezel. This feature allows management of the system...
Page 14 - View menu
Item Button Description NOTE: The display stops scrolling when the button is released. After 45 seconds of inactivity the display starts scrolling. Home screen The Home screen displays user-configurable information about the system. This screen is displayed during normal system operation when there ...
Page 15 - Hard drive indicator codes
Option Description Name Displays the name of the Host , Model , or User String for the system. Number Displays the Asset tag or the Service tag for the system. Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the Set home submenu of the Setup ...
Page 16 - iDRAC Direct LED indicator codes
Drive-status indicator pattern (RAID only) Condition Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds, amber three seconds, and turns off six seconds Rebuild aborted iDRAC Direct LED indicator codes NOTE: The iD...
Page 17 - Quick Sync indicator codes
iDRAC Direct LED indicator pattern Condition Solid green for two seconds Indicates that the laptop is connected. Flashing green (on for two seconds and off for two seconds) Indicates that the laptop connected is recognized. Turns off Indicates that the laptop is unplugged. Quick Sync indicator codes...
Page 18 - Back panel features and indicators
Power indicator pattern Condition indicates that power is not delivered to the Quick Sync bezel. NOTE: For security purposes, Quick Sync turns off after thirty seconds of inactivity after the activation button is pressed. Once timed-out, the user is expected to press the activation button again to a...
Page 20 - NIC indicator codes; Power supply unit indicator codes
NIC indicator codes Figure 8. NIC indicators 1. link indicator 2. activity indicator Convention Indicator Indicator code A Link and activity indicators are off The NIC is not connected to the network. B Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps...
Page 23 - Documentation matrix
Convention Power indicator pattern Condition CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output ...
Page 24 - Quick Resource Locator
To... See the... Use Dell Lifecycle Controller Remote Services Dell Lifecycle Controller Remote Services Quick Start Guide at Dell.com/idracmanuals Set up, use, and troubleshoot OpenManage Server Administrator Dell OpenManage Server Administrator User’s Guide at Dell.com/openmanagemanuals > OpenM...
Page 25 - Performing initial system configuration; Setting up your system; Setting up and configuring the iDRAC IP address
2 Performing initial system configuration After you receive your system, you must set up your system, install the operating system if it is not pre-installed, and set up and configure the system iDRAC IP address. Setting up your system 1. Unpack the system. 2. Install the system into the rack. For m...
Page 28 - Navigation keys
3 Pre-operating system management applications The pre-operating system management applications for your system help you manage different settings and features without booting to the operating system.Your system has the following pre-operating system management applications: • System Setup• Boot Man...
Page 29 - About System Setup; Entering System Setup; System BIOS screen
About System Setup By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system. NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text in the text browser, press F1. You can access s...
Page 30 - System Information screen
Option Description Processor Settings Displays information and options related to the processor such as speed, cache size. SATA Settings Displays options to enable or disable the integrated SATA controller and ports. Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you...
Page 33 - SATA Settings screen
Menu Item Description Processor 1 NOTE: Depending on the number of installed CPUs, there may be up to four processor listings. The following settings are displayed for each processor installed in the system. Family-Model-Stepping Displays the family, model and stepping of the processor as defined by...
Page 36 - Boot Settings screen
Option Description Port J Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support.For AHCI or RAID mode, BIOS support is always enabled. Option Description Model Displays the drive model...
Page 38 - Serial Communication screen
Option Descriptionthe Integrated Network Card 1 option. Configure this function by using the NIC management utilities of the system. I/OAT DMA Engine Enables or disables the I/OAT option. Enable only if the hardware and software support the feature. Embedded Video Controller Allows you to Enable or ...
Page 39 - System Profile Settings screen
Option Description External Serial Connector Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote Access Device by using this field. NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, configure the...
Page 40 - System Security Settings screen
Option Description C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to Enabled by default. C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default. Collaborative CP...
Page 42 - Miscellaneous Settings screen
Option Description Secure Boot Policy Summary Displays the list of certificates and hashes that secure boot uses to authenticate images. Miscellaneous Settings screen You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag, and changing the system d...
Page 43 - About Boot Manager; Entering Boot Manager; Changing the boot order
Menu Item Description results can be applied. It takes the system longer to be ready due to the forced system reset. When disabled, ISC is not executed. About Boot Manager Boot manager enables you to add, delete, and arrange boot options. You can also access System Setup and boot options without res...
Page 46 - Entering the iDRAC settings utility
Operating with a setup password enabled If Setup Password is set to Enabled , type the correct setup password before modifying the system setup options. If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful pass...
Page 47 - Changing the Thermal Settings
Changing the Thermal Settings The iDRAC Settings utility enables you to select and customize the thermal control settings for your system. 1. Enter the iDRAC Settings utility. 2. Under iDRAC Settings → Thermal → User Option , select one of the following options: • Default• Maximum Exhaust Temperatur...
Page 48 - Safety instructions; After working inside your system
4 Installing and removing system components Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover while the system is powered on may expose you to a ri...
Page 49 - Recommended tools; Removing the front bezel
Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock. This is only required when you have a bezel.• #2 Phillips screwdriver• #1 Phillips screwdriver• T6, T8, T10, and T15 Torx screwdrivers The following tools are required for asse...
Page 51 - Installing the front bezel; Removing the system cover
http://www.Dell.com/QRL/Server/PER730/Bezel http://www.Dell.com/QRL/Server/PER730/iDRAC-QuickSync Installing the front bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Removing the system cover Prerequi...
Page 53 - Inside the system
Inside the system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not ...
Page 54 - Cooling shroud; Removing the cooling shroud
Cooling shroud Removing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support tea...
Page 55 - Installing the cooling shroud; Cooling fans; Removing a cooling fan
Installing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due...
Page 56 - Installing a cooling fan
Figure 16. Removing and installing a cooling fan 1. cooling fan assembly 2. cooling fan connector (6) 3. fan release tab (6) 4. cooling fan (6) 5. cooling fan connector on system board (6) Related video http://www.Dell.com/QRL/Server/PER730/Fans Next steps 1. Replace the cooling fan. See Installing ...
Page 57 - Cooling fan assembly; Removing the cooling fan assembly
Steps1. Align the plug at the base of the cooling fan with the connector on the system board. 2. Slide the cooling fan into the securing slots until the tabs lock into place. Next steps Follow the procedure listed in After working inside your system . Cooling fan assembly Removing the cooling fan as...
Page 58 - Installing the cooling fan assembly
Figure 17. Removing and installing the cooling fan assembly 1. cooling fan assembly 2. cooling fan (6) 3. release lever (2) 4. guide pin on the system board (2) 5. cooling fan connector (6) 6. guide pin on the chassis (6) Related video http://www.Dell.com/QRL/Server/PER730/Fans Next steps 1. Replace...
Page 59 - System memory
2. Follow the procedure listed in Before working inside your system . CAUTION: Ensure that the cables are correctly installed and retained by the cable retention bracket before installing the cooling fan assembly. Incorrectly installed cables may get damaged. Steps1. Align the slots on the cooling f...
Page 61 - General memory module installation guidelines
channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/Channel 1.2 V RDIMM 1 2133, 1866, 1600, 1333 Dual rank or single rank 2 213...
Page 62 - Mode-specific guidelines; Memory optimized (independent channel) mode; Memory sparing
Mode-specific guidelines Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected. NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMM...
Page 63 - Sample memory configurations
• Memory modules must be identical in size, speed, and technology.• Memory modules installed in memory module sockets with white release levers must be identical and the same rule applies for sockets with black and green release tabs. This ensures that identical memory modules are installed in match...
Page 66 - Removing memory modules
System capacity (in GB) DIMM size (in GB) Number of DIMMs DIMM rank, organization, and frequency DIMM slot population 64 12 LRDIMM, 4R, x4, 2133 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12, B1, B2, B3, B4, B5, B6 1536 64 24 LRDIMM, 4R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10...
Page 67 - Installing memory modules
Figure 19. Removing and installing a memory module 1. memory module 2. memory module socket 3. memory module socket ejector (2) Related video http://www.Dell.com/QRL/Server/PER730/DIMMs Installing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. ...
Page 69 - Heat sink and processors; Removing a heat sink
3. Press F2 to enter System Setup, and check the System Memory setting. The system should have already changed the value to reflect the installed memory. 4. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure that the memory module is firmly seated in t...
Page 70 - Removing a processor
Figure 21. Removing and installing a heat sink 1. captive screw (4) 2. heat sink 3. processor socket 4. slot (4) Next steps 1. Replace the heat sink(s) and processor(s). 2. Follow the procedure listed in After working inside your system . Removing a processor Prerequisites CAUTION: Many repairs may ...
Page 73 - Installing a heat sink
Figure 23. Removing and installing a processor 1. close first socket-release lever 2. pin-1 indicator of processor 3. processor 4. slot (4) 5. processor shield 6. open first socket-release lever 7. socket 8. socket keys (4) Next steps 1. Replace the processor(s). 2. Follow the procedure listed in Af...
Page 75 - Installing a processor
NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent over-tightening, tighten the retention screw until resistance is felt, and stop once the screw is seated. The screw tension should be no more than 6 in-lb (6.9 kg-cm). 6. Repeat the procedure for the r...
Page 76 - PCIe card holder; Removing the PCIe card holder
CAUTION: While removing or reinstalling the processor, wipe your hands of any contaminants. Contaminants on the processor pins such as thermal grease or oil can damage the processor. 7. Align the processor with the socket keys. CAUTION: Do not use force to seat the processor. When the processor is p...
Page 77 - Installing the PCIe card holder
Figure 25. Removing and installing the PCIe card holder 1. PCIe card holder 2. release tab Next steps 1. Replace the PCIe card holder. See Installing the PCIe card holder . 2. Follow the procedure listed in After working inside your system . Installing the PCIe card holder Prerequisites 1. Ensure th...
Page 78 - Opening and closing the PCIe card holder latch; Cable retention bracket; Removing the cable retention bracket
Opening and closing the PCIe card holder latch Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and s...
Page 79 - Installing the cable retention bracket
2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud. 4. Remove the PCIe card holder. 5. Remove all cables routed through the cable retention bracket. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troub...
Page 80 - Integrated storage controller card; Removing the integrated storage controller card
3. Remove the cooling shroud. 4. Remove the PCIe card holder. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and suppor...
Page 81 - Installing the integrated storage controller card
Figure 28. Removing and installing the integrated storage controller card 1. integrated storage controller cable 2. integrated storage controller card 3. integrated storage controller card connector on the system board 4. integrated storage controller card holder Next steps 1. Replace the expansion ...
Page 82 - Expansion cards and expansion card risers; Expansion card installation guidelines
3. Remove the cooling shroud. 4. Remove the expansion card riser 1. 5. Keep the Phillips #2 screwdriver ready. Steps1. Align the end of the integrated storage controller card with the controller card connector on the system board. 2. Lower the connector side of the integrated storage controller card...
Page 83 - Removing an expansion card from expansion card riser 2 or 3
The following table provides guidelines for installing expansion cards to ensure proper cooling and mechanical fit. The expansion cards with the highest priority should be installed first using the slot priority indicated. All other expansion cards should be installed in the card priority and slot p...
Page 85 - Installing an expansion card into the expansion card riser 2 or 3; Removing an expansion card from the expansion card riser 1
Installing an expansion card into the expansion card riser 2 or 3 Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a certified service technician. You should only perform tr...
Page 88 - Installing the riser 1 blank; Removing expansion card risers
Figure 31. Removing and installing the riser 1 blank 1. slot on the chassis 2. tab (2) 3. riser 1 blank Installing the riser 1 blank Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in you...
Page 95 - Installing expansion card risers; GPU card installation guidelines
Installing expansion card risers Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. If applicable, reinstall the expansion card(s) into the expansion card riser 1. CAUTION: Many repairs may only be done by a certif...
Page 97 - Installing a GPU card; Removing an internal SD card
5. expansion card riser 3 Next steps Follow the procedure listed in After working inside your system . Installing a GPU card Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . 3. Remove the cooling shroud. 4. Remove t...
Page 100 - Installing the optional internal dual SD module; Network daughter card; Removing the network daughter card
Convention IDSDM indicator code Description C Flashing amber Indicates card mismatch or that the card has failed. D Amber Indicates that the card is offline, has failed, or is write protected. E Not lit Indicates that the card is missing or is booting. Next steps Follow the procedure listed in After...
Page 103 - System battery; Replacing the system battery
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...
Page 105 - Power supply units
Figure 44. Installing the system battery 1. system battery 2. positive side of the battery connector Next steps 1. Install the cooling shroud. 2. Follow the procedure listed in After working inside your system . 3. While booting, press <F2> to enter the System Setup and ensure the battery is o...
Page 106 - Hot spare feature; Removing the power supply unit blank
Hot spare feature Your system supports the Hot spare feature that significantly reduces the power overhead associated with power supply redundancy. When the Hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The active PSU supports 100% of the load, thus operatin...
Page 107 - Installing the power supply unit blank; Removing an AC power supply unit
Figure 45. Removing and installing the PSU blank 1. PSU blank 2. PSU bay Installing the power supply unit blank Install the power supply unit (PSU) blank only in the second PSU bay. Align the power supply unit (PSU) blank with the PSU bay and push it into the chassis until it clicks into place. Remo...
Page 108 - Installing an AC power supply unit
Figure 46. Removing and installing an AC power supply unit 1. release latch 2. power supply unit cable connector 3. power supply unit 4. connector 5. power supply unit handle Related video http://www.Dell.com/QRL/Server/PER730/PSU Installing an AC power supply unit Prerequisites CAUTION: Many repair...
Page 109 - Wiring instructions for a DC power supply unit; Input requirements
CAUTION: When connecting the power cable, secure the cable with the strap. NOTE: When installing, hot-swapping, or hot-adding a new power supply unit, wait for 15 seconds for the system to recognize the power supply unit and determine its status. The power supply redundancy may not occur until disco...
Page 110 - Assembling and connecting the safety ground wire; Assembling the DC input power wires
Assembling and connecting the safety ground wire Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wirin...
Page 111 - Removing a DC power supply unit
Steps1. Strip the insulation from the ends of the DC power wires, exposing approximately 13 mm (0.5 inch) of copper wire. WARNING: Reversing polarity when connecting DC power wires can permanently damage the power supply or the system. 2. Insert the copper ends into the mating connectors and tighten...
Page 112 - Installing a DC power supply unit
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal. For information about the cable management arm, see the rack documentation of your system. Steps1. Disconnect the power wires from the power source and the connector from the power su...
Page 113 - System board; Removing the system board
NOTE: If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation. 4. Connect the safety ground wire. 5. Install the DC power connector in the power supply unit. CAUTION: When connecting the power wires, ensure that ...
Page 115 - Installing the system board
Figure 50. Removing and installing the system board 1. release pin 2. system board 3. system board holder Next steps 1. Replace the system board. See, Installing the system board . 2. Follow the procedure listed in After working inside your system . Installing the system board Prerequisites 1. Ensur...
Page 117 - Entering the system service tag by using System Setup
c. Update the BIOS and iDRAC versions. d. Re-enable the Trusted Platform Module (TPM). For more information, see Re-enabling the TPM for TXT users . Entering the system service tag by using System Setup If you know the system service tag, use System Setup menu to enter the service tag. About this ta...
Page 118 - Trusted Platform Module; Installing the Trusted Platform Module
Trusted Platform Module The Trusted Platform Module (TPM) is used to generate or store keys, protect or authenticate passwords, and create or store digital certificates. TPM can also be used to enable the BitLocker hard drive encryption feature on a Windows Server. CAUTION: Do not attempt to remove ...
Page 119 - Re-enabling the TPM for BitLocker users
Figure 51. Installing the TPM 1. TPM 2. TPM connector 3. slot on the TPM connector 4. plastic bolt 5. slot on the system board Re-enabling the TPM for BitLocker users Initialize the TPM.For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx . T...
Page 120 - Hard drives; Removing a 2.5 inch hard drive blank
Hard drives Your system supports entry hard drives and enterprise-class hard drives. Entry hard drives are designed for 5x8 operating environment with less workload rating to drives and enterprise-class drives are designed for 24x7 operating environment. Selecting the correct drive class will enable...
Page 121 - Installing a 2.5 inch hard drive blank; Removing a 3.5 inch hard drive blank
Figure 52. Removing and installing a 2.5 inch hard drive blank 1. hard drive blank 2. release button Installing a 2.5 inch hard drive blank Prerequisites 1. Ensure that you read the Safety instructions . 2. If installed, remove the front bezel. Steps Insert the hard drive blank into the hard drive s...
Page 122 - Installing a 3.5 inch hard drive blank; Removing a hot swappable hard drive/SSD
Figure 53. Removing and installing a 3.5 inch hard drive blank 1. hard drive blank 2. release button Next steps If applicable, install the front bezel. Installing a 3.5 inch hard drive blank Prerequisites 1. Ensure that you read the Safety instructions . 2. If installed, remove the front bezel. Step...
Page 124 - Installing a hot-swap hard drive
Figure 55. Removing and installing a 1.8 inch hot-swappable uSATA SSD carrier 1. release button 2. SSD carrier 3. SSD carrier handle Related video http://www.Dell.com/QRL/Server/PER730/HDD Installing a hot-swap hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service te...
Page 125 - Removing a hard drive from a hard drive carrier; Installing a hard drive into a hard drive carrier
Steps1. If a hard drive blank is installed in the hard drive slot, remove it. 2. Install a hard drive in the hard drive carrier. 3. Press the release button on the front of the hard drive carrier and open the hard drive carrier handle. 4. Insert the hard drive carrier into the hard drive slot until ...
Page 126 - Removing a 1.8 inch hard drive blank; Installing a 1.8 inch hard drive blank
Steps1. Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back of the carrier. 2. Align the screw holes on the hard drive with the screws holes on the hard drive carrier.When aligned correctly, the back of the hard drive is flush with the back of t...
Page 127 - Removing a 1.8 inch hard drive from a hard drive carrier; Installing a 1.8 inch hard drive into a hard drive carrier
Steps Insert the hard drive blank into the hard drive slot until the release button clicks into place. Next steps If applicable, install the front bezel. Removing a 1.8 inch hard drive from a hard drive carrier Prerequisites 1. Ensure that you read the Safety instructions . 2. Remove the hard drive ...
Page 128 - Hard drive backplane; Removing the hard drive backplane
When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier. Hard drive backplane Depending on your system configuration: 2.5 inch (x16) SAS/SATA backplane or 2.5 inch (x8) SAS/SATA backplane or 3.5 inch (x8) SAS/SATA backplane Removing the hard drive backplan...
Page 136 - Installing the hard drive backplane
Figure 66. Cabling diagram—3.5 inch (x8) SAS/SATA backplane (option 2) 1. hard drive backplane 2. backplane signal connector 1 3. system board 4. SAS A connector on the system board 5. SAS B connector on the system board Next steps 1. Replace the hard drive backplane. See Installing the hard drive b...
Page 137 - Removing the tape backup unit
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...
Page 138 - Installing the tape backup unit
NOTE: Tape backup unit blank must be installed in empty tape backup unit slot to maintain FCC certification of the system. The blank also keeps dust and dirt out of the system and aid in proper cooling and airflow inside the system. Figure 67. Removing and installing the tape backup unit 1. tape bac...
Page 139 - Removing the optical drive
Next steps Follow the procedure listed in After working inside your system . Optical drive (optional) Removing the optical drive Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be don...
Page 140 - Installing the optical drive; Replacing an SD vFlash media card
3. release tab Next steps Follow the procedure listed in After working inside your system . Installing the optical drive Prerequisites 1. Ensure that you read the Safety instructions . 2. Follow the procedure listed in Before working inside your system . CAUTION: Many repairs may only be done by a c...
Page 141 - Control panel assembly; Removing the control panel
Figure 69. Removing and installing the SD vFlash media card 1. SD vFlash media card 2. SD vFlash media card slot 3. To install an SD vFlash media card, with the label side facing up, insert the contact-pin end of the SD vFlash media card into the card slot on the module. NOTE: The slot is keyed to e...
Page 144 - Installing the control panel
Figure 72. Removing and installing the information tag 1. information tag 2. tab 3. slot Next steps 1. Replace the control panel. See Installing the control panel . 2. Follow the procedure listed in After working inside your system . Installing the control panel Prerequisites 1. Ensure that you foll...
Page 145 - Troubleshooting your system; Safety first—for you and your system; Troubleshooting a USB device
5 Troubleshooting your system Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...
Page 146 - Troubleshooting iDRAC Direct (USB XML configuration)
Steps1. Disconnect the keyboard and/or mouse cables from the system and reconnect them. 2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system. 3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports a...
Page 147 - Troubleshooting iDRAC Direct (Laptop connection); Troubleshooting a serial I/O device; Troubleshooting an NIC
7. If import operation does not work, try with a different USB storage device. Next steps If all troubleshooting fails, see Getting help . Troubleshooting iDRAC Direct (Laptop connection) For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Control...
Page 148 - Troubleshooting a wet system
• If the problem persists, use another connector on the switch or hub. 4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information, see the NIC documentation. 5. Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen....
Page 149 - Troubleshooting a damaged system; Troubleshooting the system battery
Next steps If the tests fail, see Getting Help . Troubleshooting a damaged system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the onli...
Page 150 - Troubleshooting power supply units; Troubleshooting power source problems
Steps1. Re-enter the time and date in System Setup. 2. Turn off the system, and disconnect it from the electrical outlet for at least an hour. 3. Reconnect the system to the electrical outlet, and turn on the system. 4. Enter System Setup.If the date and time displayed in System Setup are not correc...
Page 151 - Troubleshooting cooling problems; Troubleshooting cooling fans
Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servici...
Page 152 - Troubleshooting system memory
3. Install the system cover. 4. Restart the system. Next steps If the problem persists, see Getting Help . Troubleshooting system memory Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in...
Page 153 - Troubleshooting an internal USB key; Troubleshooting an SD card
16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed. Next steps If the problem persists after all memory modules have been checked, see Getting Help . Troubleshooting an internal USB key Prerequisites CAUTION: Many repairs may only be done by a certifi...
Page 154 - Troubleshooting an optical drive; Troubleshooting a tape backup unit
4. Replace the failed SD card with a new SD card. 5. Install the system cover. 6. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy modes are set t...
Page 155 - Troubleshooting a hard drive
Steps1. Use a different tape cartridge. 2. Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See your tape drive documentation for more information about device drivers. 3. Reinstall the tape-backup software as instructed in the tape-backup software ...
Page 156 - Troubleshooting a storage controller; Troubleshooting expansion cards
Troubleshooting a storage controller CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...
Page 157 - Troubleshooting processors
Steps1. Run the appropriate diagnostic test. For more information, see Using system diagnostics . 2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the system cover. 4. Ensure that each expansion card is firmly seated in its connector. 5...
Page 158 - System messages; Warning messages; Alert messages
System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software . Warning messages A warning message alerts you to a possibl...
Page 159 - Dell Embedded System Diagnostics; When to use the Embedded System Diagnostics
6 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...
Page 160 - System diagnostics controls
System diagnostics controls Menu Description Configuration Displays the configuration and status of all detected devices. Results Displays the results of all tests that are executed. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the r...
Page 161 - Jumpers and connectors; System board jumper settings
7 Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password, see Disabling a forgotten password . Table 6. System board jumper settings Jumper Setting Description PWRD_EN The password reset feature is enabled (pins 2–4). BIOS local acc...
Page 164 - Disabling a forgotten password
Item Connector Description 44 J_FAN2U_1 Cooling fan connector 45 J_CTRL_PNL Control panel signal connector 46 CPU 1 Processor 1 socket 47 J_FP_USB Front panel USB connector Disabling a forgotten password The software security features of your system include a system password and a setup password. Th...
Page 165 - Technical specifications
8 Technical specifications Processor Processor type One or two Intel Xeon processor E5-2600 v3 product family Power AC power supply unit (PSU) per power supply Wattage 495 W, 750 W, or 1100 W Heat dissipation NOTE: Heat dissipation is calculated using the power supply unit wattage rating. 1908 BTU/h...
Page 172 - Contacting Dell; Locating your system Service Tag
9 Getting help Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and pr...