Dell DR4100- User Manual

PCIe indicator Condition Corrective Action The indicator blinks amber if a PCIe card experiences an error. Restart the system. Update any required drivers for the PCIe card. Re-install the card. If the problem persists, see Getting Help . Hard-Drive Indicator Patterns The following topic describes t...

Drive-Status Indicator Pattern (RAID Only) Condition Steady green Drive online Blinks green three seconds, amber three seconds, and off six seconds Rebuild aborted Back-Panel Features And Indicators The following topic describes the back-panel features and indicators of the Dell DR4100 system. Figur...

Item Indicator, Button, or Connector Icon Description 7 USB connectors (2) Allows you to connect USB devices to the system. The ports are USB 2.0-compliant. 8 Ethernet connectors Four integrated 10/100/1000 Mbps NIC connectorsorFour integrated connectors that include: • Two 10/100/1000 Mbps NIC conn...

Power Indicator Codes Each AC power supply has an illuminated translucent handle that serves as an indicator to show whether power is present or whether a power fault has occurred. Figure 5. AC Power Supply Status Indicator 1. AC power supply status indicator/handle Power Indicator Pattern Condition...

2 Using The System Setup And Boot Manager NOTE: BIOS Boot Manager is the only supported boot mode. System Setup enables you to manage your system hardware and specify BIOS-level options.The following keystrokes provide access to system features during startup: Keystroke Description <F2> Enters...

Responding To Error Messages If an error message is displayed while the system is booting, make a note of the message. For more information, see System Error Messages. NOTE: After installing a memory upgrade, it is normal for your system to display a message the first time you start your system. Usi...

Menu Item Description Video Memory Displays the amount of video memory. System Memory Testing Specifies whether system memory tests are run during system boot. Options are Enabled and Disabled. By default, the System Memory Testing option is set to Disabled. Memory Operating Mode Specifies the memor...

Menu Item Description Execute Disable Allows you enable or disable execute disable memory protection technology. By default, the Execute Disable option is set to Enabled. Logical Processor Idling Allows you to enable or disable the OS capability to put logical processors in the idling state in order...

Menu Item Description Serial Port Address Allows you to set the port address for serial devices. By default, the Serial Port Address option is set to Serial Device 1=COM2, Serial Device 2=COM1. NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by SOL, confi...

Menu Item Description NOTE: This option can be disabled only if the C States option in Custom mode is disabled. NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting does not impact system power/performance. Memory Patrol Scrub Allows you to set the memory patrol scrub fr...

Menu Item Description BIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For environments that do not require local BIOS updates, it is recommended to set this field to Disabled. By default, the BIOS Update Control option is set to Unlocked. NOTE:...

Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system. CAUTION: The password features provide a basic level of security for the data on your system. CAUTION: Anyone can access the data stored on your system if the system is run...

To delete or change the existing System and/or Setup password: 1. To enter System Setup, press <F2> immediately after a power-on or reboot. 2. In the System Setup Main Menu, select System BIOS and press <Enter>.The System BIOS screen is displayed. 3. In the System BIOS screen, select Sys...

iDRAC Settings Utility The iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or disable various iDRAC parameters using the iDRAC Settings utility. NOTE: Accessing some of the features on the iDRAC Settings utility requires the iDRAC7 Enterp...

3 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • T10 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Inside The System CAUTION: Many repairs may o...

Figure 6. Inside the System 1. cooling-fan assembly2. cable securing bracket3. cooling shroud4. hard-drive backplane (back)5. hard drives (back) (2)6. expansion-card riser 37. network daughter card 8. expansion-card riser 29. expansion-card riser 1 10. heat sink for processor 111. heat sink for proc...

Figure 7. Removing and Installing the Front Bezel 1. release latch2. keylock3. front bezel4. locking hook Installing The Front Bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Opening And Closing The Sy...

3. Lift the latch on top of the system and slide the cover back. 4. Grasp the cover on both sides, and carefully lift the cover away from the system. Figure 8. Opening and Closing the System 1. system cover2. latch3. latch release lock Closing The System 1. Lift the latch on the cover. 2. Place the ...

CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open t...

System Memory Your system supports DDR3 registered DIMMs (RDIMMs) and meets the DDR3 and DDR3L voltage specifications. NOTE: MT/s indicates DIMM speed in MegaTransfers per second. Memory bus operating frequency can be 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on: • DIMM configuration (n...

General Memory Module Installation Guidelines This system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration. The following are the recommended guidelines for best performance: • x4 and x8 DRAM based DIMMs can be mixe...

Memory Optimized (Independent Channel) Mode This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot population requirements. Memory Sparing NOTE: To use memory sparing, this feature must be enabled in the System Setup. In this mode, one rank per...

CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory in those sockets. 1. Turn off the system, including any attached peripherals, and disconnect the system from th...

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell...

Figure 13. Removing and Installing a 3.5 Inch Hard-Drive Blank 1. hard-drive blank2. release button Installing A 3.5 Inch Hard-Drive Blank 1. If installed, remove the front bezel. 2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. 3. If applicable, in...

Figure 14. Removing and Installing a Hot-Swap Hard Drive 1. release button2. hard drive3. hard-drive carrier handle Installing A Hot-Swap Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in y...

Removing A Hard Drive From A Hard-Drive Carrier 1. Remove the screws from the slide rails on the hard-drive carrier. 2. Lift the hard drive out of the hard-drive carrier. Figure 15. Removing and Installing a Hard Drive Into a Hard-Drive Carrier 1. hard-drive carrier2. hard drive3. screws (4) Install...

NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system’s management software, allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly. Removing A Cooling Fan WARNING: Opening or removing the system co...

1. cooling-fan assembly2. cooling fans (6)3. blue release levers (2)4. guide pins (2)5. cooling-fan connectors (6) Installing The Cooling-Fan Assembly CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in...

8. Enter the System Setup and verify that the USB key is detected by the system. Figure 18. Replacing the Internal USB Key 1. USB memory key connector2. USB memory key PCIe Card Holder Removing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should ...

Figure 19. Removing and Installing the PCIe Card Holder 1. PCIe card holder2. release tab Installing The PCIe Card Holder CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, ...

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open the system. 3. To open the PCIe card holder latch, press the tab. 4. To close the PCIe card holder latch, rotate the latch clockwise until it locks. NOTE: Before ...

Figure 21. Removing and Installing the Cable Retention Bracket 1. alignment pins (2)2. tab3. cable retention bracket Installing The Cable Retention Bracket CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authoriz...

Table 2. Supported Expansion Cards Riser PCIe Slot Processor Connection Height Length Link Width Slot Width 1 1 Processor 2 Low Profile Half Length x8 x16 1 2 Processor 2 Low Profile Half Length x8 x16 1 3 Processor 2 Low Profile Half Length x8 x16 2 4 Processor 2 Standard Height Full Length x16 x16...

NOTE: You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. 7. Close the system. 8. Reconnect the ...

For instructions, see the documentation accompanying the card. 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 3. Open the system. 4. Lift the expansion-card latch and remove the filler bracket. 5. Holding the card by ...

Figure 23. Removing and Installing the Expansion-Card Riser 1 1. expansion-card riser 1 cage2. expansion-card connector3. expansion card4. expansion-card latches (2) Installing An Expansion Card Into The Expansion-Card Riser 1 CAUTION: Many repairs may only be done by a certified service technician....

8. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 9. Close the expansion-card latches. 10. If applicable, connect any cables to the expansion card.11. Install the expansion-card riser.12. Close the system.13. Reconnect the system to its electr...

Figure 29. Identifying Connectors on the Expansion Card Riser 3 1. expansion-card slot 62. expansion-card slot 7 4. If applicable, remove or install an expansion card on the riser. 5. Replace the expansion-card riser. 6. Close the system. 7. Reconnect the system to its electrical outlet and turn the...

3. Remove the expansion-card riser 3 and any card(s) installed in the riser. 4. Locate the internal dual SD module installed on the J_IDSDM connector on the system board. 5. If applicable, remove the SD card(s). 6. Holding the tab, pull the dual SD module to remove it from the system board. 7. Repla...

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and peripherals. 2. Open the system. 3. Remove the expansion-card riser cage 3 and any card(s) installed in the riser. 4. Locate the J_IDSDM connector on the system board. 5. Align the co...

Figure 31. Removing and Installing the Integrated Storage Controller Card 1. storage connector on the system board2. storage controller card3. storage-controller card holder4. release levers (2) Installing The Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified s...

11. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Network Daughter Card Removing The Network Daughter Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs ...

Installing The Network Daughter Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to ser...

Figure 35. Removing and Installing a Processor 1. processor socket-release lever2. pin 1 indicator3. processor socket-release lever4. processor shield5. processor 6. ZIF socket7. socket keys (4)8. notches in processor (4) NOTE: After removing the processor, place it in an antistatic container for re...

4. Remove the cooling shroud. WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor...

1. connector2. power supply3. release latch4. power supply handle Installing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the onli...

Figure 37. Removing and Installing the Power Supply Blank 1. power supply blank Installing The Power Supply Blank NOTE: Install the power supply blank only in the second power supply bay. To install the power supply blank, align the blank with the power supply bay and insert it into the chassis unti...

Figure 38. Replacing the System Battery 1. positive side of battery connector2. system battery3. negative side of battery connector 6. Lift the battery out of the securing tabs at the negative side of the connector. 7. To install a new system battery, support the battery connector by pressing down f...

Figure 40. Cabling Diagram—3.5 Inch (x12) SAS Backplane 1. cable retention bracket2. system board3. integrated storage controller card4. SAS connector on the system board5. SAS backplane Installing The Hard-Drive Backplane CAUTION: Many repairs may only be done by a certified service technician. You...

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Open the system. 3. Align the notches on the backplane with the notches on the chassis. 4. Lift the release pin and slide the backplane on the chassis until firmly seated. 5. Release ...

Figure 43. Removing and Installing the I/O Panel 1. I/O panel cable2. hard-drive backplane3. Torx screws (3)4. I/O panel5. chassis Installing The I/O Panel CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authoriz...

NOTE: You must route the cable properly to prevent it from being pinched or crimped. 10. Close the system.11. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.12. If applicable, install the front bezel. System Board Removing The System Board CA...

4. support bracket (present on certain systems only) WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. 8. Remove heat sink(s)/heat-sink blank(s) and processors(s)/processor b...

4 Troubleshooting Your System Safety First—For You And Your System CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and s...

7. Power down all attached USB devices and disconnect them from the system. 8. Restart the system and, if your keyboard is functioning, enter the System Setup. Verify that all USB ports are enabled on the Integrated Devices screen, in the System Setup options.If your keyboard is not functioning, you...

3. Disassemble components from the system: – Hard drives– Hard-drive backplane– USB memory key– Cooling shroud– Expansion-card risers (if present)– Expansion cards– Power supply(s)– Cooling-fan assembly (if present)– Cooling fans– Processor(s) and heat sink(s)– Memory modules 4. Let the system dry t...

If the tests fail, see Getting Help . Troubleshooting The System Battery CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service...

Troubleshooting Cooling Fans CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing t...

15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system. 16. If the memory problem is still indicated, repeat step 12 through step 15 for each memory module installed. If the problem persists after all memory modules have been che...

9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 10. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is enabled. 11. Check if the SD card is functioning properly. If the problem persists...

8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 9. Open the system. 10. Remove all expansion cards installed in the system.11. Close the system.12. Reconnect the system to the electrical outlet, and turn on the sy...

Troubleshooting Processors CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing tha...

5 Using System Diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unabl...

6 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 4. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 4–6). The passwor...

System Board Connectors Figure 45. System Board Jumpers and Connectors Item Connector Description 1 J_PS2 PSU 2 power connector 2 J_SATA_CD Optical drive SATA connector 3 J_SATA_TBU Tape backup unit SATA connector 4 J_BP0 Optical drive power connector 5 J_TBU Tape backup unit power connector 6 J_PS1...

Item Connector Description 44 J_BP_SIG1 Backplane signal connector 1 45 J_BP_SIG0 Backplane signal connector 0 Disabling A Forgotten Password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them a...

7 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Power AC Power Supply (per power supply) Wattage 750 W Heat dissipation NOTE: Heat dissipation is calculated using the power supply wattage rating. 2891 BTU/hr (maximum) Voltage NOTE: This syst...

8 System Messages System Error Messages System messages appear on the monitor to notify you of a possible problem with the system. These messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management ...

Error Code Message Information Action Check the system operating environment. TMP0120 Message The system inlet temperature is greater than the upper warning threshold. Details Ambient air temperature is too warm or one or more fans may have failed. Action Check the system operating environment and r...

Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation. 117

9 Getting Help Contacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country ...