Page 2 - Ordering Supplies
Ordering Supplies Your Dell Photo AIO Printer 924 includes software installed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you of low ink levels. You can order ink online at www.dell.com/supplies or by phone. N OT E : If your country is not l...
Page 5 - C o n t e n t s; A b o u t Yo u r Pr i n t e r
Contents 5 C o n t e n t s 1 A b o u t Yo u r Pr i n t e r Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 11 Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . 13 Setting the Language on Your Printer . . . . . . . . . . . . . . 13 Resetting the Language on Your ...
Page 6 - U n d e r s t a n d i n g t h e S o f t w a r e
6 Contents Changing Copy Settings . . . . . . . . . . . . . . . . . . . . 29 Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanning Photos . . . . . . . . . . . . . . . . . . . . . . . . 30 Scanning Multiple Pages or Images . . . . . . . . . . . . . . 31 Scanning a Photo or...
Page 7 - I n k C a r t ri d g e M a i n t e n a n c e; C o n t a c t i n g D e l l
Contents 7 4 I n k C a r t ri d g e M a i n t e n a n c e Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 49 Aligning Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . 53 Cleaning the Ink Cartridge Nozzles . . . . . . . . . . . . . . . . 54 5 Tr o u b l e s h o o t in...
Page 8 - I n d e x
8 Contents Dell™ Software License Agreement . . . . . . . . . . . . . . . . 89 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 90 I n d e x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 3
Page 9 - CAUTION: SAFETY INSTRUCTIONS
CAUTION: SAFETY INSTRUCTIONS 9 CAUTION: SAFETY INSTRUCTIONS Use the following safety guidelines to help ensure your own personal safety and to help protect your product and working environment from potential damage. • If your product includes a modem, the cable used with the modem should be manufact...
Page 11 - About Your Printer; Understanding the Printer Parts
About Your Printer 11 1 About Your Printer Understanding the Printer Parts 1 4 3 2 11 7 6 5 9 10 8 12
Page 13 - Setting the Language on Your Printer
About Your Printer 13 Setting Up Your Printer N OT E : The Dell AIO Printer 924 supports Microsoft® Windows® 2000, Windows XP, and Windows XP Professional x64 Edition. Follow the instructions on your Setting Up Your Printer poster to install the hardware and software. If you encounter problems durin...
Page 14 - Using the Operator Panel; when the Power button
14 About Your Printer w w w .d el l. c om | s upp ort .del l. com Using the Operator Panel The operator panel buttons allow you to scan, copy, and customize documents. The printer is on when the Power button is illuminated. Use t he To 1 Display • View the number of copies selected.• View settings f...
Page 15 - Operator Panel Menus; When you press the Menu button
About Your Printer 15 Operator Panel Menus When you press the Menu button , the following menus appear. Press the Arrow buttons to scroll through the options available in each menu. When the setting you want to use is displayed, press the Menu button again to save the setting and move to the next me...
Page 17 - Pressing the Menu button; Understanding the Automatic Paper Type Sensor
About Your Printer 17 Scan Mode The Scan submenu is only available if the printer is connected to a network adapter. If you choose Scan as the mode, you are prompted to choose the destination computer for the scanned document. You can scroll through the available computers by pressing the arrow butt...
Page 18 - Control Panel
18 About Your Printer w w w .d el l. c om | s upp ort .del l. com To choose paper size: 1 With your document open, click File → Print. 2 In the Print dialog box, click Preferences or Properties (depending on your program or operating system). The Printing Preferences dialog box opens. 3 On the Print...
Page 19 - Loading Paper
About Your Printer 19 Loading Paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so both are resting against the edges of the paper. N OT E : Do not pull on both paper guides simultaneously. When one paper guide is moved, the other adjusts accordingly. N OT E :...
Page 20 - Print Media Guidelines
20 About Your Printer w w w .d el l. c om | s upp ort .del l. com Print Media Guidelines Loa d up to: Make sure: 100 sheets of plain paper • The paper is centered between the left and right paper guides. N O TE : Load letterhead paper with the top of the letterhead entering the printer first and fac...
Page 21 - Placing Your Document on the Scanner Glass
About Your Printer 21 Placing Your Document on the Scanner Glass 1 Open the top cover. 25 greeting cards, index cards, postcards, or photo cards • The print side of the cards faces up.• The cards are centered on the paper support, in between the left and right paper guides. • The paper guide rests a...
Page 23 - Using the Printer; Printing; Printing a Document; With your document open, click File; The Printing Preferences dialog box opens.
Using the Printer 23 2 Using the Printer Printing Printing a Document 1 Turn on your computer and printer, and make sure they are connected. 2 Load paper with the print side facing up. For more information, see "Loading Paper" on page 19. 3 With your document open, click File → Print. 4 To c...
Page 24 - Printing Photos; When you are finished customizing your print settings, click OK.
24 Using the Printer w w w .d el l. c om | s upp ort .del l. com Printing Photos 1 Load the photo paper with the print (glossy) side facing up. For more information, see "Print Media Guidelines" on page 20. 2 Make sure you have a color cartridge and a photo cartridge installed. For more info...
Page 25 - Print Borderless Photos
Using the Printer 25 Print Borderless Photos 1 For best results, load photo/glossy paper, and make sure the print side is facing up. For more information, see "Print Media Guidelines" on page 20. 2 Make sure you have a color cartridge and a photo cartridge installed. For more information, se...
Page 26 - Printing Photos From a PictBridge-Compatible Camera; Copying; Copying Documents Using the Operator Panel
26 Using the Printer w w w .d el l. c om | s upp ort .del l. com Printing Photos From a PictBridge-Compatible Camera Your printer supports PictBridge-compatible cameras. 1 Insert one end of the USB cable into the camera. 2 Insert the other end of the USB cable into the PictBridge port on the front o...
Page 27 - Copying Documents Using Your Computer; Programs or All Programs
Using the Printer 27 4 Place the document you want to copy face down on the scanner glass and make sure the upper left corner of the front of the document aligns with the arrow on the printer. For more information, see "Placing Your Document on the Scanner Glass" on page 21. 5 Close the top ...
Page 28 - Copying Photos Using Your Computer; Copying Photos Without a Computer
28 Using the Printer w w w .d el l. c om | s upp ort .del l. com Copying Photos Using Your Computer 1 Turn on your computer and printer, and make sure they are connected. 2 Load photo paper with the print side facing up. For more information, see "Print Media Guidelines" on page 20. 3 Open t...
Page 29 - Changing Copy Settings
Using the Printer 29 Changing Copy Settings 1 Click Start → Programs or All Programs → Dell Printers → Dell Photo AIO Printer 924 → Dell All-In-One Center. The Dell All-In-One Center opens. 2 Select a copy quantity and color. 3 Click See More Copy Settings to: – Choose a copy quality. – Select the b...
Page 30 - Scanning; Open the Dell All-In-One Center by clicking Start; Click Scan Now to complete your scan.; Scanning Photos
30 Using the Printer w w w .d el l. c om | s upp ort .del l. com Scanning You can scan with your printer using the printer operator panel or your computer. 1 Turn on your computer and printer, and make sure they are connected. 2 Open the top cover. 3 Place the document you want to scan face down on ...
Page 31 - Scanning Multiple Pages or Images
Using the Printer 31 5 Open the Dell All-In-One Center by clicking Start → Programs or All Programs → Dell Printers → Dell Photo AIO Printer 924 → Dell All-In-One Center. The Dell All-In-One Center opens. N OT E : You can also open the Dell All-In-One Center from the operator panel on your printer. ...
Page 32 - Scanning a Photo or Document Across a Network
32 Using the Printer w w w .d el l. c om | s upp ort .del l. com 7 In the Scan section, click See More Scan Settings. 8 Click the Advanced button. 9 Click Display Advanced Scan Settings to change advanced options. 10 On the Scan tab, click the Scan multiple items before output box. 11 Click OK. 12 W...
Page 33 - Editing Scanned Text Using Optical Character Recognition (OCR)
Using the Printer 33 Editing Scanned Text Using Optical Character Recognition (OCR) Optical Character Recognition (OCR) software converts a scanned image into editable text within a word-processing program. N OT E : Japanese and Chinese customers: Ensure you have OCR software installed on your compu...
Page 34 - Saving an Image on Your Computer
34 Using the Printer w w w .d el l. c om | s upp ort .del l. com 6 In the How will the scan be used? drop-down menu, select To edit text (OCR and 300 DPI). 7 Click Scan Now. The scanned text appears. Saving an Image on Your Computer 1 Click Start → Programs or All Programs → Dell Printers → Dell Pho...
Page 35 - Enlarging or Reducing Images or Documents; Faxing
Using the Printer 35 Enlarging or Reducing Images or Documents If you are using your printer with a computer, you can enlarge or reduce your document between 25–400 percent using the Dell All-In-One Center. If you are using your printer without a computer, you can enlarge or reduce your document by ...
Page 36 - Installing Microsoft Fax Console in Windows XP
36 Using the Printer w w w .d el l. c om | s upp ort .del l. com Installing Microsoft Fax Console in Windows XP 1 Click Start → Settings → Control Panel. Under Pick a Category, click Add or Remove Programs. The Add or Remove Programs dialog box opens. 2 Click Add/Remove Windows Components. 3 In the ...
Page 37 - Faxing a Paper Document; Click Start
Using the Printer 37 10 Click Next. N OT E : Steps 10–13 only occur if you enabled your machine to receive faxes in step 6. 11 On the Called Subscriber Identification (CSID) screen, type the CSID (appears to confirm that the fax is being sent to the correct recipient) that you want in the CSID box. ...
Page 38 - Faxing Electronic Documents
38 Using the Printer w w w .d el l. c om | s upp ort .del l. com 4 In the Dell All-In-One Center you can either: • In the Scan or Fax section, send a single or multiple page fax. First, customize your fax job by answering the questions that appear on your screen. To send a single-page fax, click Fax...
Page 39 - Changing the Fax Configuration
Using the Printer 39 Viewing the Status of a Fax Using Fax Console or Fax Service Management 1 Click Start → Programs or All Programs → Accessories → Communications → Fax. 2 Click Fax Console or Fax Service Management. 3 The following folders appear: • Incoming — faxes currently being received • Inb...
Page 41 - Understanding the Software; Printing Preferences — Allows you to adjust printer settings.
Understanding the Software 41 3 Understanding the Software The printer software includes: • Dell All-In-One Center — Allows you to perform various scan, copy, fax, and print operations with newly scanned and previously saved documents and images. • Printing Preferences — Allows you to adjust printer...
Page 43 - Using Printing Preferences
Understanding the Software 43 Using Printing Preferences Printing Preferences allows you to change the various printer settings. You can change your printer settings in Printing Preferences depending on the type of project you want to create. To access Printing Preferences: 1 With your document open...
Page 44 - Printing Preferences includes three main tabs.
44 Understanding the Software w w w .d el l. c om | s upp ort .del l. com Printing Preferences Tabs Printing Preferences includes three main tabs. Ta b Options Print Setup Quality/Speed — Select Automatic, Draft, Normal, or Photo depending on your desired output quality. Draft is the fastest option ...
Page 45 - Using Dell Picture Studio v2.0; Dell Ink Management System
Understanding the Software 45 Using Dell Picture Studio v2.0 In Dell Picture Studio v2.0, you can explore digital photography and learn how to organize, create, or print photos. There are three components to the Dell Picture Studio: • Paint Shop Photo Album Click Start → Programs or All Programs → D...
Page 47 - Removing and Reinstalling the Software
Understanding the Software 47 Removing and Reinstalling the Software If your printer does not function properly, or communication error messages appear when using your printer, you can remove and reinstall the printer software. 1 Click Start → Programs or All Programs → Dell Printers → Dell Photo AI...
Page 49 - Ink Cartridge Maintenance; Replacing Ink Cartridges
Ink Cartridge Maintenance 49 4 Ink Cartridge Maintenance Replacing Ink Cartridges Be fore p e r f ormi ng a ny of th e proced ures li st ed i n thi s s ectio n, rea d and fol lo w the "C A UT I O N : SA F ET Y I N S TR U CT I O NS " on p a ge 9. Dell ink cartridges are only available through...
Page 53 - Aligning Ink Cartridges
Ink Cartridge Maintenance 53 Aligning Ink Cartridges Your printer automatically prompts you to align the ink cartridges when they are installed or replaced. To verify your ink cartridges are aligned, you can print an alignment page. After you close the printer unit, press the Menu button . The align...
Page 54 - Cleaning the Ink Cartridge Nozzles
54 Ink Cartridge Maintenance w w w .d el l. c om | s upp ort .del l. com Cleaning the Ink Cartridge Nozzles You may need to clean the nozzles when: • White lines appear in graphics or solid black areas. • Print appears smudged or too dark. • Colors fade, do not print, or do not print completely. • V...
Page 55 - Troubleshooting; Setup Problems
Troubleshooting 55 5 Troubleshooting Follow these tips when you troubleshoot your printer: • If the printer does not work, ensure that the printer is properly connected. • If an error message appears on the operator panel display, write down the exact message. Setup Problems Computer Problems V E R ...
Page 56 - Printer Problems
56 Troubleshooting w w w .d el l. c om | s upp ort .del l. com Printer Problems S E T Y O U R P R I N T E R A S T H E D E F A U L T P R I N T E R . 1 In Windows XP , click Start → Control Panel → Printers and Other Hardware → Printers and Faxes.In Windows 2000 , click Start → Settings → Printers. 2 ...
Page 57 - General Problems; Faxing Problems
Troubleshooting 57 General Problems Faxing Problems Paper Problems E N S U R E A P I C T B R I D G E - E N A B L E D C A M E R A I S N O T C O N N E C T E D T O T H E P R I N T E R . For more information, see "Printing Photos From a PictBridge-Compatible Camera" on page 26. E N S U R E T H E...
Page 58 - Error Messages and Lights
58 Troubleshooting w w w .d el l. c om | s upp ort .del l. com Error Messages and Lights The following error messages can be found on your computer screen or operator panel display. M A K E S U R E T H E P A P E R I S N O T W R I N K L E D , T O R N , O R D A M A G E D . M A K E S U R E T H E P A P ...
Page 60 - Improving Print Quality
60 Troubleshooting w w w .d el l. c om | s upp ort .del l. com Improving Print Quality If you are not satisfied with the print quality of your documents, there are several different ways to improve the print quality. • Use the appropriate paper. For example, use Dell Premium Photo Paper if you are p...
Page 61 - Contacting Dell; Technical Assistance
Contacting Dell 61 6 Contacting Dell Technical Assistance If you need help with a technical problem, Dell is ready to assist you. 1 Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Expre...
Page 81 - Appendix
Appendix 81 7 Appendix U.S. Terms and Conditions of Sale These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowledg...
Page 84 - Limited Warranties and Return Policy
84 Appendix w w w .d el l. c om | s upp ort .del l. com Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products (U.S. Only) Dell-branded hardware products purchased in the U.S. come with either a 90-day, 1-year, 2-year, 3-year, or 4-year limited warranty depending on...
Page 88 - DellTM Printer Consumables Limited Warranties
88 Appendix w w w .d el l. c om | s upp ort .del l. com You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, docume...
Page 89 - Export Regulations; Limited Warranty
Appendix 89 Export Regulations Customer acknowledges that these Products, which may include technology and software, are subject to the customs and export control laws and regulations of the United States (“U.S.”) and may also be subject to the customs and export laws and regulations of the country ...
Page 90 - General; Regulatory Notices
90 Appendix w w w .d el l. c om | s upp ort .del l. com suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell, at your cost and risk. This limited w...
