Dell 5230N- User Manual

Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to installany options, leave enough room for them also. It is important to: • Make sure airflow in the room meets the latest revision of the ASHRAE 62 stand...

Understanding the printer control panel 1 2 3 4 5 6 7 8 9 Item Description 1 Display Shows messages and pictures that communicate the status of the printer 2 Navigation buttons Press the up or down arrow buttons to scroll through menus or menu items, or to increase or decrease a value when entering ...

Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you...

1 2 3 1 Firmware and flash memory card connectors 2 Memory card connector 3 Printer hard disk connector Installing a memory card Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime aft...

2 Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. 3 Open the memory card connector latches. 4 Align the notches on the memory card with the ridges on the connector. 2 1 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps...

Installing an Internal Solutions Port The system board supports one optional Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware...

13 Replace the system board cover and close the system board door. 1 2 3 Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer...

Installing hardware options Order of installation CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and aninput option, or more than one input...

Removing an optional drawer Warning—Potential Damage: Lifting the printer from a drawer without pushing in the safety latches could damage the latches. To remove an optional drawer, push in the safety latches on both sides of the drawer until they click and stay recessed, and then lift the printer. ...

1 2 1 USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. 2 Ethernet port Verifying printer setup • Print a menu settings page to verify that all printer options are i...

3 Press the up or down arrow button until Reports appears, and then press . 4 Press the up or down arrow button until Menu Settings Page appears, and then press . After the menu settings page prints, the printer returns to the Ready state. Printing a network setup page If the printer is attached to ...

Using the World Wide Web Updated printer software may be available on the Dell Support Web site at support.dell.com . Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printerdriver to make...

Setting up wireless printing Information you will need to set up the printer on a wireless network Note: Do not connect the installation or network cables until prompted to do so by the setup software. • SSID —The SSID is also referred to as the network name. • Wireless Mode (or Network Mode) —The m...

7 Remove the label covering the USB port on the back of the printer. 8 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly...

Configure the printer for wireless access 1 Type the name of your network (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode if you are using a wireless router. 3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessa...

3 Click + . 4 Click IP . 5 Type in the IP address of your printer in the Address field. 6 Click Add . In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications . 2 Double-click the Utilities folder. 3 Locate and double-click Printer Setup Utility or Print Center . 4...

i Select the printer from the list. j Click Add . Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing,it is the preferred option when there is a great deal of distance between the printer and computer...

Loading paper and specialty media This section explains how to load the 250-, 550-, and 2000-sheet trays, and the multipurpose feeder. It also includesinformation about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the paper size and type 1 Make s...

6 Press once, and then press the left or right arrow button until Exit Config Menu appears. 7 Press . The printer performs its power-on sequence, and then Ready appears. Configuring Universal paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that ar...

Loading the standard or optional 250-sheet or 550-sheet tray Although the 250-sheet tray and the 550-sheet tray are different in appearance, they require the same process forloading paper. Use these instructions to load paper in either tray: 1 Pull the tray out. Note: Do not remove trays while a job...

Loading the 2000-sheet tray 1 Pull the tray out. 2 Pull up and slide the width guide to the correct position for the paper size being loaded. 3 Unlock the length guide. Loading paper and specialty media 57

7 Insert the tray. Loading the multipurpose feeder 1 Press the release latch, and then pull down the multipurpose feeder door. 1 2 Loading paper and specialty media 60

Loading the envelope feeder 1 Adjust the envelope support for the length of envelope you are loading: • Short envelopes —Fully close the envelope support. • Medium-length envelopes —Extend the envelope support to the middle position. • Long envelopes —Fully open the envelope support. 2 Lift the enve...

5 Load the stack of envelopes flap side down. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. Note: Do not exceed the maximum stack height by forcing paper under the stack hei...

To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linkedt...

Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluatingnew paper stock. Weight The printer can automatically feed paper weights from 60–176 g/m 2 (16–47 lb bon...

Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides thepaper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Papercontaining fibers such as cotton can negatively affect paper han...

Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without meltingor releasing hazardous emissions. Using recycled paper and other office papers • Low moisture content (4–5%) • Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, Europ...

Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Paper sizes supported by the printer Paper size Dimensions 250- or 5...

Paper types and weights supported by the printer The printer engine supports 60–176 g/m 2 (16–47 lb) paper weights. The duplex unit supports 63–170 g/m 2 (17–45 lb) paper weights. Paper type 250- or 550-sheettrays (standard oroptional) Optional2000-sheet tray Multipurpose feeder Duplex unit Paper • ...

Software overview Use the Software and Documentation CD that came with your printer to install a combination of software applications, depending on your operating system. Note: If you purchased your printer and computer separately, you must use the Software and Documentation CD to install these soft...

To disable the Dell Printer Alert Utility: 1 From the System Tray, right click the icon. 2 Select Exit . To re-enable the Dell Printer Alert Utility: 1 In Windows Vista or later: a Click  Programs . b Click Dell Printers . c Click Dell 5230n/dn or 5350dn Laser Printer . In Windows XP : Click Start ...

Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialtymedia can affect how reliably documents print. For more information, see “Avoiding jams” on page 140 and “Storingpaper” on page 69. Printing a document 1 Load paper into a tray o...

Tips on using labels Note: This printer is intended for occasional paper label printing only. • Do not load labels together with paper or transparencies in the same source; mixing media can cause feedingproblems. • From the Paper menu, set the Paper Type to Labels. • Do not use labels with slick bac...

Job type Description Confidential When you send a Confidential print job to the printer, you must create a PIN fromthe computer. The PIN must be four digits using the numbers 0–9. The job is heldin printer memory until you enter the PIN from the printer control panel andchoose to print or delete the...

Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported filetypes include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .xps, and .dcx. Notes: • High-speed flash drives must support the full-speed USB st...

Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the up or down arrow button until Reports appears, and then press . 4 Press th...

Canceling a print job Canceling a print job from the printer control panel If the job is formatting or already printing, and Cancel a job appears on the first line of the display: 1 Press the up or down arrow button until Cancel appears. A list of jobs appears. 2 Press the up or down arrow button un...

Understanding printer menus Menus list Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Envelope Enhance 1 Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Menu Settings Page Device Statistics Network Setup Page 2 Profiles Li...

Paper menu Default Source menu Menu item Description Default Source Tray <x> MP FeederEnvelope Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu se...

Menu item Description Manual Paper Type Plain Card StockTransparency Bond Letterhead PreprintedColored Paper Light Paper Heavy Paper Rough/CottonRecycled Custom Type <x> Specifies the type of paper being manually loaded Note: Plain Paper is the factory default setting. Manual Envelope Size 7 3...

Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes. Menu item Description Envelope Enhance Off 1 (Least) 23 4 5 6 (Most) Enables or disables the envelope conditioner Notes: • The factory default setting is 5. • If noise reduction is more important than wr...

Menu item Description Heavy Texture Smooth NormalRough Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Rough Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note: Rough is the factory...

Paper Loading menu Menu item Description Recycled Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specifyRecycled as the paper type Note: Off is the factory default setting. Card Stock Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that spe...

Menu item Description Custom <x> Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specifyCustom <x> as the paper type Notes: • Off is the factory default setting. • Custom <x> Loading is available only if the custom type issupported. Notes: • Duplex s...

Menu item Description Portrait Width 3–14 inches 76–360 mm Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximumwidth allowed. • 8.5 inches is the US factory default setting. Inches can be increasedin 0.01-inch increments. • 216 mm is the international facto...

Menu Item Description Overflow Bin Mailbox LinkMail Overflow Link Optional Type Assignment Specifies an alternate output bin when a designated binis full Note: Standard Bin is the factory default setting. Assign Type/Bin Plain Paper Bin Card Stock BinTransparency Bin Recycled Bin Labels Bin Vinyl La...

Menu item Description Network <x> Setup Page Prints a report containing information about the network printer settings, suchas the TCP/IP address information Notes: • This menu item is available when more than one network option is installed. • This menu item appears only for network printers ...

Menu item Description Std Network Setup Reports Network CardTCP/IP IPv6 Wireless AppleTalkNetWare Net <x> Setup Reports Network CardTCP/IP IPv6 Wireless Apple TalkNetWare For descriptions and settings of the network setup menus, see the following: • “Reports menu (under the Network/Ports menu)...

Menu item Description Enable Auto IP Yes No Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Yes No Enables the built-in FTP server, which allows you to send files to the printer using theFile Transfer Protocol. Note: Yes is the factory de...

Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. This menu is available from the Network/Ports menu: Network/Ports  Network <x>  Net <x> Setup  Wir...

NetWare menu This menu is available from the Network/Ports menu: Network/Ports  Standard Network or Network <x>  Std Network Setup or Net <x> Setup  NetWare Menu item Description Activate YesNo Activates NetWare support Note: No is the factory default setting. View Login Name Lets you...

Parallel menu This menu appears only if an optional parallel card is installed. Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job receivedthrough a parallel port requires it, regardless of the default printer language Notes: • On ...

SMTP Setup menu Use the following menu to configure the SMTP server. Menu item Description Primary SMTP GatewayPrimary SMTP Gateway PortSecondary SMTP GatewaySecondary SMTP Gateway Port Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Range is 1-65536. SMTP Timeout 5...

Security menu Miscellaneous menu Menu item Description Login Restrictions Login failures 1-10 (3 attempts) Failure time frame 1-60 (5 minutes)Lockout time 1-60 (5 minutes) Panel Login Timeout 1-900 (3 seconds) Remote Login Timeout 1-120 (10 minutes) Limits the number and time frames of failed login ...

Security Audit Log menu Menu item Description Export Log Enables an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attachedto the printer. • From the Embedded Web Server, the log can be downloaded to a computer. Delete Log ...

Settings menu General Settings menu Menu item Description Display Language English FrancaisDeutsch Italiano Espanol DanskNorsk Nederlands Svenska PortugueseSuomi Russian Polski MagyarTurkce Cesky Simplified Chinese Traditional ChineseKorean Japanese Sets the language of the text appearing on the dis...

Setup menu Menu item Description Printer Language PCL Emulation PS EmulationPPDS Emulation Sets the default printer language Notes: • PCL emulation uses a PCL interpreter for processing printjobs. PostScript emulation uses a PS interpreter for processingprint jobs. • PCL is the factory default print...

Menu item Description Print All Order Alphabetical Oldest FirstNewest First Specifies the order in which held and confidential jobs are printedwhen Print All is selected Notes: • Alphabetical is the factory default setting. • Print jobs always appear in alphabetical order on the printercontrol panel...

Menu item Description Offset Pages None Between JobsBetween Copies Stacks copies or print jobs into staggered sets in an output bin Notes: • This menu item appears only when the Staple Finisher is installed. • None is the factory default setting. No pages are offset during the print job. • Between J...

Menu item Description Brightness -6 to +6 Adjusts or darkens printed output and conserves toner Notes: • 0 is the factory default setting. • A negative value will darken text, images, and graphics. A positive value willlighten them and conserve toner. Contrast 0–5 Adjusts the degree of difference be...

Menu item Description Font Priority Resident Flash Establishes the font search order Notes: • Resident is the factory default setting. • A formatted optional flash memory card must be installed in the printerand operating properly for this menu item to be available. • The optional flash memory card ...

Menu item Description Tray Renumber View Factory Def Multipurpose feeder default = 8Tray 1 default = 1 Tray 2 default = 4 Tray 3 default = 5 Tray 4 default = 20Tray 5 default = 21 Envelope default = 6 Manual paper default = 2 Manual envelope default = 3 Lets you view the factory default setting assi...

HTML menu Menu item Description Font Name Antique Olive Apple ChanceryArial MT Avant Garde BodoniBookman Chicago Clarendon Cooper BlackCopperplate Coronet Courier EurostileGaramond Geneva Gill Sans GoudyHelvetica Hoefler Text Intl CG Times Intl Courier Intl UniversJoanna MT Letter Gothic Lubalin Gra...

Menu item Description Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting. Image menu Menu item Description Auto Fit On Off Selects the optimal paper size, scaling, and orientation Notes: • On is the factory default setti...

Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior...

Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press the up or...

7 Enter your Dell printer Service Tag number. Note: Your Service Tag number is located inside the front cover of your printer. 8 Click Visit Dell's cartridge ordering website . Replacing supplies Replacing the toner cartridge When 88 Cartridge low appears, or when you experience faded print, remove ...

4 Rotate the cartridge in all directions to distribute the toner. 5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of thephotoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly ...

Recycling Dell products To return Dell products for recycling: 1 Visit our Web site at www.dell.com/recycling . 2 Select your country from the list. 3 Follow the instructions on the computer screen. Moving the printer Before moving the printer Remove all printer options before moving the printer. CA...

• Avoid severe jarring movements. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 136

Administrative support Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions including: • Viewing a virtual display of the printer control panel • Checking the status of the printer supplies • Configuring printer setting...

Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of theprinter, the network, and supplies. To view reports from a network printer: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not kn...

Restoring the factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before yourestore the factory default settings. For more information, see “Printing a menu settings page” on page 37. Warning—Potential Damage: Restore Now ...

Clearing jams Jam error messages appear on the control panel display and include the area of the printer where the jam occurred.When there is more than one jam, the number of jammed pages is displayed. Avoiding jams The following hints can help you avoid jams. Paper tray recommendations • Make sure ...

Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and removetrays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paperpath and then press . Jam numbers Ar...

If the paper is not exiting the printer: 1 Pull down the top rear door. 2 Slowly remove the jammed paper to avoid tearing it. 3 Close the top rear door. 4 Press . 230 paper jam Rear paper jams 1 Remove the standard tray from the printer. Clearing jams 144

Front paper jams 1 Remove the standard tray from the printer. 2 Push the tab down. 1 2 3 Remove the jammed paper. 4 Insert the standard tray. 5 Press . 231–239 paper jams (optional external duplex unit) Rear paper jams 1 Push in and hold the latch while pulling up the rear duplex door. 1 2 2 Remove ...

Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or bre...

Understanding printer messages When Manual Feeder appears on the display, it refers to the multipurpose feeder. Change <input src> to <Custom Type Name> You can change the current paper source for the remainder of the print job. The formatted page will print on thepaper loaded in the sel...

• To cancel the current print job, press the up or down arrow button until Cancel job appears, and then press . • For more information, press the up or down arrow button until Show me or Tell me more appears, and then press . Change <input src> to <type> <size> You can change the c...

Check tray <x> connection Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 If an optional duplex unit is installed, then remove it. 4 Remove the indicated tray. ...

Install output bin <x> or cancel print job Try one or more of the following: • Install the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified bin. 4 Connect the power cord to a properly grounded outlet. 5 Restart the printer. • Cancel t...

• Cancel the print job. Press the up or down arrow button until Cancel job appears, and then press . Load Manual Feeder with <size> Try one or more of the following: • Load the multipurpose feeder with the correct paper size. If there is no paper in the multipurpose feeder, then feed a sheet o...

5 Connect the power cord to a properly grounded outlet. 6 Restart the printer. If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the specified bin. 4 Contact Customer Support. • Press the up or down arrow button until Continue appears, and then...

If the error occurs again: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the envelope feeder. 4 Contact Customer Support. • Press the up or down arrow button until Continue appears, and then press to clear the message and print without using the envelope feeder. Remo...

37 Insufficient memory, some held jobs were deleted The printer deleted some held jobs in order to process current jobs. Press the up or down arrow button until Continue appears, and then press to clear the message. 38 Memory full Try one or more of the following: • Press the up or down arrow button...

53 Unformatted flash detected Try one or more of the following: • Press the up or down arrow button until Continue appears, and then press to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require re...

3 Remove the extra disks. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many flash options installed Too many optional flash memory cards or too many optional firmware cards are installed on the printer. Try one or more of the following: • Press the up or...

1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmwarecard. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to p...

M AKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING • Make sure the internal print server is properly installed and that the printer is connected to the network. • Print a network setup page and check that the status shows Connected . If the status is Not Connected , check the net...

5 Press the up or down arrow button until Page Protect appears, and then press . 6 Press the up or down arrow button until Off appears, and then press . Job prints from the wrong tray or on the wrong paper C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the...

R EDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexityof images, and the number of pages in the job. M AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page br...

M AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see “Updating available optionsin the printer driver” on page 39. Paper trays These are possible solutions. Try one or more of the following: M AKE SURE THE PAPER IS LOADED CORRECTLY 1...

Envelope feeder These are possible solutions. Try one or more of the following: R ESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. M AKE SURE THE ENVELOPES ARE LOADED CORRECTLY 1 Adjust the envelope support for the length of envelope you are using. 2 For mo...

M AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information about installing software for network printing, see the Networking Guide on the Software and Documentation CD Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: C HE...

5 Press the up or down arrow button until Jam Recovery appears, and then press . 6 Press the up or down arrow button until On or Auto appears, and then press . Solving print quality problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: ...

Clipped images Try one or more of the following: C HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. C HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Pa...

Print irregularities These are possible solutions. Try one or more of the following: T HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. C HECK THE PAPER TYPE SETTING Make sure the paper type setting ma...

T HE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one. Print is too dark These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness set...

Print is too light These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • Change these settings from the printer contr...

Clear any paper you see. T HERE IS TONER IN THE PAPER PATH Contact Customer Support. Streaked horizontal lines ABCDEABCDEABCDE These are possible solutions. Try one or more of the following: T HE TONER IS SMEARED Select another tray or feeder to feed the paper for the job: • From the printer control...

T HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: C HECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications. C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper lo...

Appendix Dell Technical Support Policy Technician-assisted technical support requires the cooperation and participation of the customer in thetroubleshooting process and provides for restoration of the Operating System, application software and hardwaredrivers to the original default configuration a...

Warranty and Return Policy Dell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordance with industry-standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide . Appendix 187

Index Numerics 1565 Emulation error, loademulation option 1682000-sheet tray loading 57 250-sheet tray (standard oroptional) loading 54 281 paper jam 151282 paper jam 15130.yy Invalid refill, changecartridge 16231.yy Replace defective or missingcartridge 16232.yy Cartridge part numberunsupported by ...