Page 2 - Notice
Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OREDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTALOR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING,PERFORMANCE, OR USE OF THIS MATERIA...
Page 3 - iii; Contents; About This Guide; Chapter 1; Illustrated Parts Catalog; Chapter 2; Removal and Replacement Procedures
iii Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Contents About This Guide Symbols in Text......................................................................................................................... viiCo...
Page 4 - iv; Chapter 3; Diagnostic Tools
iv Chapter 3 Diagnostic Tools Default Configuration ............................................................................................................... 3-2 Default Configuration Messages ....................................................................................... 3-2 Utilities...
Page 5 - Physical and Operating Specifications
v Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Chapter 4 Connectors, Switches, Jumpers, and LEDs Connectors ................................................................................................................
Page 6 - vii; Symbols in Text; NOTE; Compaq Technician Notes
vii Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide About This Guide This Maintenance and Service Guide is a troubleshooting guide that can be used for referencewhen servicing Compaq ProLiant 3000 Servers. WARNING: To re...
Page 7 - Where to Go for Additional Help; Integrated Management Display
viii About This Guide WARNING: To reduce the risk of personal injury from electrical shock and hazardous energy levels, do not exceed the level of repair specified in theseprocedures. Because of the complexity of the individual boards andsubassemblies, do not attempt to make repairs at the component...
Page 8 - ix; Telephone Numbers
ix Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Telephone Numbers For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518In Canada, call 1-800-263-5868 For Compaq technical s...
Page 9 - External Components Exploded View
1-1 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Chapter 1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and a spare parts list for Compaq ProLiant3000 Servers. See Table 1-1 for the ...
Page 10 - System Components Exploded View
1-2 Illustrated Parts Catalog System Components Exploded View 12 10 26 13 1 21 9 15 19 14 43 35 23 17 16 20 22 44 40 Figure 1-2. Exploded view of Compaq ProLiant 3000 Server system components
Page 11 - Spare Parts List; Spare Parts List - Compaq ProLiant 3000 Servers
1-3 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Spare Parts List Table 1-1 Spare Parts List - Compaq ProLiant 3000 Servers Ref Description Spare Part # CHASSIS 1 Chassis 306574-001 2 Side Access Panel 298364-001 3 Ac...
Page 14 - Electrostatic Discharge Information
2-1 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Chapter 2 Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures forProLiant 3000 Servers. After completin...
Page 15 - Symbols in Equipment; Preparation Procedures
2-2 Removal and Replacement Procedures Symbols in Equipment WARNING: Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. Ifthis surface is contacted, the potential for injury exists. To reduce riskof injury from a hot component, al...
Page 16 - Rack Warnings
2-3 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Rack Warnings WARNING: Always load the heaviest item first and load the rack from the bottom up. This makes the rack “bottom-heavy” and helps prevent the rack frombecom...
Page 17 - Server Warnings and Precautions
2-4 Removal and Replacement Procedures Server Warnings and Precautions WARNING: To reduce the risk of personal injury or damage to the server, you must support the server when loading or unloading it from the rack. The server isnot attached to the support rails of the rack and may fall if not suppor...
Page 18 - Locking Casters
2-5 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Locking Casters To remove the locking casters: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Place the server on its s...
Page 19 - Caster Mounting Support
2-6 Removal and Replacement Procedures Caster Mounting Support To remove the caster mounting support: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the casters. See “Locking Casters” earlier in this chapter. 3. Remove the four T-15 screws secu...
Page 20 - Front Bezel Door
2-7 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Front Bezel Door To remove the front bezel door (tower model only): 1. Swing the front bezel door open approximately 45 degrees. 2. Lift the front bezel door up, then p...
Page 21 - Front Fixed Bezel
2-8 Removal and Replacement Procedures Front Fixed Bezel The front fixed bezel must be removed to replace the power switch. To remove the frontfixed bezel (tower model only): 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Open the front bezel door. 3....
Page 23 - Top Access Panel
2-10 Removal and Replacement Procedures Top Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. To remove the top access panel (tower model only): 1. Perform the preparation procedures. See “Preparation Pro...
Page 24 - U-Channel Access Panel
2-11 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide U-Channel Access Panel The U-channel access panel is removed for replacement only. To remove the U-channelaccess panel: 1. Perform the preparation procedures. See “Pre...
Page 25 - Side Access Panel
2-12 Removal and Replacement Procedures Side Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. To remove the side access panel: 1. Perform the preparation procedures. See “Preparation Procedures” earlier ...
Page 28 - Fans
2-15 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Fans Compaq ProLiant 3000 Servers ship standard with two 120-mm front fans (in positions 1 and 3)and one 92-mm rear fan (in position 5). The figure below shows the loc...
Page 30 - Fan Baffle
2-17 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Fan Baffle The fan baffle should only be removed if damaged. To remove the fan baffle: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in t...
Page 31 - Rear Fan
2-18 Removal and Replacement Procedures Rear Fan Remove the rear fan for replacement or for upgrading to another model fan. To remove the rear fan: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the side access panel. See “Side Access Panel” ea...
Page 32 - Removable Media and Mass Storage Devices; Description of Drive Bays
2-19 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Removable Media and Mass Storage Devices Compaq ProLiant 3000 Servers can house up to 12 mass storage devices, including: ■ Preinstalled 3.5-inch 1.44-MB diskette driv...
Page 33 - Drive Cage Assemblies
2-20 Removal and Replacement Procedures Drive Cage Assemblies ProLiant 3000 Servers ship with either Wide-Ultra or Ultra2 drive cage assemblies. The Wide-Ultra and the Ultra2 drive cage assemblies include the drive cage and backplane board. Wide-Ultra Hot-Plug Drive Cage To remove the Wide-Ultra dri...
Page 34 - Simplex Enabler Board; Duplex Enabler Board
2-21 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Simplex Enabler Board The Simplex Enabler board is removed when changing the Wide-Ultra drive cage assembly toDuplex mode. To remove the Simplex Enabler board: 1. Perf...
Page 35 - Ultra2 Hot-Plug Drive Cage
2-22 Removal and Replacement Procedures Ultra2 Hot-Plug Drive Cage To remove the Ultra2 hot-plug drive cage assembly: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the front bezel door (tower model only). See “Front Bezel Door” earlier in this...
Page 36 - Hard Drives
2-23 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Hard Drives Wide-Ultra Hot-Plug Hard Drives Wide-Ultra hot-plug hard drives are removed for replacement or for upgrade to a larger drive . To remove a Wide-Ultra hot-p...
Page 37 - Ultra2 Hot-Plug Hard Drives
2-24 Removal and Replacement Procedures Ultra2 Hot-Plug Hard Drives Compaq ProLiant 3000 Servers may ship with Ultra2 hot-plug hard drives. Ultra2 hot-plug harddrives are removed for replacement or for upgrade to a larger drive . CAUTION: Do not remove a hot-plug drive if any of the online LEDs are ...
Page 38 - Removable Media Devices; Removable Media Panel
2-25 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Removable Media Devices The removable media area contains the standard CD-ROM drive and two available half-heightdrive bays. Removable Media Panel The removable media ...
Page 39 - Removable Media Drives
2-26 Removal and Replacement Procedures Removable Media Drives The removable media drives are removed for replacement or when installing anothermedia device. To remove a drive from the removable media area, including the CD-ROM drive and tape drive: 1. Perform the preparation procedures. See “Prepar...
Page 40 - Diskette Drive
2-27 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Diskette Drive The diskette drive is removed for replacement or when installing another media device. To remove the diskette drive: 1. Perform the preparation procedur...
Page 41 - Cable Folding and Routing Diagrams
2-28 Removal and Replacement Procedures Cable Folding and Routing Diagrams Figure 2-24. CD-ROM drive cable folding and routing diagram Figure 2-25. Diskette drive cable folding and routing diagram
Page 43 - Memory
2-30 Removal and Replacement Procedures Memory Compaq ProLiant 3000 Servers ship standard with either 128 MB or 256 MB SynchronousDRAM (SDRAM) Dual Inline Memory Modules (DIMMs)installed in the DIMM 5 socketlocation. Memory can be expanded to a maximum of 4 GB. Install SDRAM DIMM modules oneat a tim...
Page 44 - Examples of SDRAM DIMM Upgrade Combinations
2-31 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Any combination of SDRAM DIMMs can be used as long as the guidelines explained earlier arefollowed. Examples of possible SDRAM DIMM upgrade combinations are shown belo...
Page 46 - Smart Array 3200 Controller
2-33 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Smart Array 3200 Controller The Smart Array 3200 Controller is removed for replacement or when replacing the I/O board orthe drive cage assembly. To remove the Smart A...
Page 47 - Netelligent 10/100 TX UTP PCI Controller
2-34 Removal and Replacement Procedures Netelligent 10/100 TX UTP PCI Controller The Compaq Netelligent 10/100 TX UTP network controller is removed for replacement or toaccess the system I\O board. To remove a Netelligent 10/100 TX UTP PCI controller: 1. Perform the preparation procedures. See “Prep...
Page 48 - Processor
2-35 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Processor Compaq ProLiant 3000 Servers support up to two 500 MHz or greater Intel Pentium III Xeonprocessors with corresponding processor power modules and memory bank...
Page 49 - Processor Power Module
2-36 Removal and Replacement Procedures Processor Power Module To remove a processor power module: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the side access panel. See “Side Access Panel” earlier in this chapter. 3. Remove the top access p...
Page 50 - Hot-Plug Power Supply
2-37 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Hot-Plug Power Supply Compaq ProLiant 3000 Servers ship with one 500/750-watt hot-plug power supply 1 . A second, redundant, hot-plug 750-watt power supply is supporte...
Page 52 - Power Supply Blank Panel
2-39 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Power Supply Blank Panel The power supply blank panel is removed to install a redundant power supply. To remove the power supply blank panel: 1. Perform the preparatio...
Page 53 - Power Backplane Board
2-40 Removal and Replacement Procedures Power Backplane Board The power backplane board is removed for replacement. To remove the power backplane board: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the power supply(s). See “Hot-Plug Power Sup...
Page 54 - System I/O Board with Subpan
2-41 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide System I/O Board with Subpan The system I/O board with subpan is removed for replacement or to upgrade to a differentCompaq model server. To remove the system I/O boar...
Page 55 - Power Switch
2-42 Removal and Replacement Procedures Power Switch IMPORTANT: To completely remove all power from the system, you must disconnect the power cord from the server. In systems with multiple power supplies, you must disconnectall power cords to completely remove power from the system. To remove the po...
Page 56 - External Replacement Battery
2-43 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide External Replacement Battery The external replacement battery is installed if the permanent lithium battery fails. To install the external replacement battery: WARNING...
Page 59 - Default Configuration; Default Configuration Messages; Utilities Access
3-2 Diagnostic Tools Default Configuration When the system is first powered on, the system ROM detects the un-configured state of thehardware and provides default configuration settings for most devices. By providing thisinitialization, the system can run Diagnostics and other software applications ...
Page 60 - Running Compaq Utilities; Run the utilities on the system partition.
3-3 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Running Compaq Utilities There are three ways to access Compaq Utilities: ■ Run the utilities on the system partition. If the system was installed using SmartStart, the...
Page 61 - POST Error Messages
3-4 Diagnostic Tools Power-On Self-Test (POST) POST is a series of diagnostic tests that run automatically on Compaq computers when thesystem is turned on. POST checks the following assemblies to ensure that the computer system isfunctioning properly: ■ Processors ■ Keyboard ■ Power supply ■ System ...
Page 74 - Diagnostics Software
3-17 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Diagnostics Software Tables 3-2 through 3-20 include all test error codes generated by Compaq products. Each codehas a corresponding description and recommended action...
Page 75 - Running Diagnostics; Enter
3-18 Diagnostic Tools 6. Disable the power-on password by using the Password Disable switch on the system board, if you do not have access to the password. 7. Install a loopback plug (Part Number 142054-001), when required by Diagnostics. 8. Run the latest version of Diagnostics. Running Diagnostics...
Page 76 - Primary Processor Test Error Codes
3-19 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Primary Processor Test Error Codes The 100 series of Diagnostic error codes identifies failures with processor and system boardfunctions. Table 3-2 Primary Processor T...
Page 77 - Memory Test Error Codes
3-20 Diagnostic Tools Memory Test Error Codes The 200 series of Diagnostic error codes identifies failures with the memory subsystem. Table 3-3 Memory Test Error Codes Error Code Description Recommended Action 200-xx Invalid memory configuration. Reinsert memory modules in correct location and retes...
Page 78 - Keyboard Test Error Codes; Parallel Printer Test Error Codes
3-21 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Keyboard Test Error Codes The 300 series of Diagnostic error codes identifies failures with keyboard and system boardfunctions. Table 3-4 Keyboard Test Error Codes Err...
Page 79 - Video Display Unit Test Error Codes
3-22 Diagnostic Tools Video Display Unit Test Error Codes The 500 series of Diagnostic error codes identifies failures with video or system board functions. Table 3-6 Video Display Unit Test Error Codes Error Code Description Recommended Action 501-xx 502-xx 503-xx 504-xx 505-xx 506-xx 507-xx 508-xx...
Page 80 - Diskette Drive Test Error Codes; Monochrome Video Board Test Error Codes
3-23 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Diskette Drive Test Error Codes The 600 series of Diagnostic error codes identifies failures with diskette, diskette drive, orsystem board functions. Table 3-7 Diskett...
Page 81 - Serial Test Error Codes; Modem Communications Test Error Codes
3-24 Diagnostic Tools Serial Test Error Codes The 1100 series of Diagnostic error codes identifies failures with serial/parallel interface boardor system board functions. Table 3-9 Serial Test Error Codes Error Code Description Recommended Action 1101-xx 1109-xx Serial port test failed. Clock regist...
Page 82 - Hard Drive Test Error Codes
3-25 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Hard Drive Test Error Codes The 1700 series of Diagnostic error codes identifies failures with hard drives, hard drivecontroller boards, hard drive cabling, and system...
Page 83 - Tape Drive Test Error Codes
3-26 Diagnostic Tools Tape Drive Test Error Codes The 1900 series of Diagnostic error codes identifies failures with tape cartridges, tape drives,tape drive cabling, adapter boards, or the system board assembly. Table 3-12 Tape Drive Test Error Codes Error Code Description Recommended Action 1900-xx...
Page 84 - Advanced VGA Board Test Error Codes
3-27 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Advanced VGA Board Test Error Codes The 2400 series of Diagnostic error codes identifies failures with video boards, monitors, or thesystem board assembly. Table 3-13 ...
Page 86 - NetFlex-2 Controller Test Error Codes
3-29 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide NetFlex-2 Controller Test Error Codes The 6000 series of Diagnostic error codes identifies failures with 32-bit DualSpeed NetFlex-2and NetFlex-2 Token Ring Controllers...
Page 87 - Compaq Network Interface Boards
3-30 Diagnostic Tools Compaq Network Interface BoardsTest Error Codes The 6000 series of Diagnostic error codes identifies failures with 32-bit DualSpeedNetFlex-2/Token Ring Controllers. Table 3-15 Compaq Network Interface Boards Test Error Codes Error Code Description Recommended Action 6000-xx 600...
Page 88 - SCSI Hard Drive Test Error Codes
3-31 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide SCSI Hard Drive Test Error Codes The 6500 series of Diagnostic error codes identifies failures with SCSI hard drives, SCSI harddrive controller boards, SCSI hard drive...
Page 89 - SCSI Tape Drive Test Error Codes; Server Manager/R Board Test Error Codes
3-32 Diagnostic Tools SCSI Tape Drive Test Error Codes The 6700 series of Diagnostic error codes identifies failures with tape cartridges, tape drives,media changers, tape drive cabling, adapter boards, or the system board assembly. Table 3-18 SCSI Tape Drive Test Error Codes Error Code Description ...
Page 91 - Pointing Device Interface Test Error Codes
3-34 Diagnostic Tools Pointing Device Interface Test Error Codes The 8600 Diagnostic error codes identifies failures with the pointing device (mouse, trackball,and so on) or the system board assembly. Table 3-20 Pointing Device Interface Test Error Codes Error Code Description Recommended Action 860...
Page 92 - Starting DAAD; filename; Esc
3-35 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Starting DAAD To start DAAD: 1. Insert the DAAD diskette into drive A. 2. Reboot the system - OR - if you are at the DOS prompt, enter the following: A:DAAD NOTE : To ...
Page 93 - DAAD Diagnostic Messages
3-36 Diagnostic Tools DAAD Diagnostic Messages Table 3-21 lists DAAD diagnostic messages in alphabetical order. Table 3-21 DAAD Diagnostic Messages Message Description Recommended Action Accelerator board not detected Array controller did not detect a configured array accelerator board. Install arra...
Page 103 - Integrated Management Log; Multiple Ways of Viewing the Log
3-46 Diagnostic Tools Integrated Management Log On servers supporting the Integrated Management Display, the Compaq Integrated ManagementLog (IML) replaces the Critical Error Log and Correctable Memory Logs. It records systemevents and stores them in an easily viewable form. It marks each event with...
Page 104 - Viewing the Event List; Printing the Event List; Compaq Survey Utility
3-47 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Viewing the Event List 1. From Compaq Insight Manager, select the appropriate server, then select View Device Data. The selected server displays, with buttons around i...
Page 105 - Event List; Event Messages
3-48 Diagnostic Tools Event List The event list displays the affected components and the associated error messages. Though thesame basic information is displayed, the format of the list may differ, depending on how youview it: on the Integrated Management Display, from within Compaq Insight Manager,...
Page 107 - Rapid Recovery Services; Automatic Server Recovery-2
3-50 Diagnostic Tools Rapid Recovery Services Compaq servers provide rapid recovery services for diagnosing and recovering from errors.These tools are available for local and remote diagnosis and recovery. Rapid recovery means fast identification and resolution of complex faults. The Rapid RecoveryE...
Page 109 - Hardware Requirements
3-52 Diagnostic Tools Hardware Requirements To use this level of ASR-2 over a modem, you need the following: ■ Compaq modem or optional Hayes compatible modem ■ System Configuration Utility and Diagnostics Utility installed on the system partition ofthe hard drive ■ ASR-2 configured to load Compaq U...
Page 110 - Compaq Integrated Remote Console; Compaq Health Driver
3-53 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Compaq Integrated Remote Console The standard Compaq Integrated Remote Console performs a wide range of configurationactivities. Some of the console’s features include...
Page 112 - Booting into Compaq Utilities
3-55 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Booting into Compaq Utilities When you enable ASR-2 to start into Compaq Utilities and a critical error occurs, theoperating-system-specific Health Driver logs the err...
Page 113 - Compaq System Configuration Utility Pager Settings
3-56 Diagnostic Tools Table 3-23 Compaq System Configuration Utility Pager Settings for Booting into Compaq Utilities Pager Data Setting Description Pager status Enabled Indicates if the pager feature is enabled or disabled. Pager dial string ATDT 555-5555 Indicates the pager dial string and delay b...
Page 115 - Booting into the Operating System
3-58 Diagnostic Tools Compaq System Configuration Utility Pager Settingsfor Booting into Compaq Utilities Continued Pager Data Setting Description Network IP address N/A Enter the IP address for this server in standard dot notation. NOTE: This is not used if you select Custom for Network controller....
Page 116 - Server Health Logs
3-59 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide ■ Network controller Compaq ■ Network host name CPQHOU ■ Network card slot Slot # ■ Network frame type ETHERNET_II ■ Network IP address xxx.xxx.xxx.xxx ■ Network IP ne...
Page 117 - Critical Error Log
3-60 Diagnostic Tools Critical Error Log The Critical Error Log records memory errors, as well as catastrophic hardware and softwareerrors that cause the system to fail. This information helps you quickly identify and correct theproblem, thus minimizing downtime. You can view the Critical Error Log ...
Page 118 - Critical Error Log Messages
3-61 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Critical Error Log Messages Continued Message Description NMI - PCI Bus Parity Error A parity error was detected on the PCI bus. NMI - Expansion Board Error A board on...
Page 119 - Revision History Table
3-62 Diagnostic Tools Revision History Table Some errors can be resolved by reviewing changes to the server configuration. The server has anAutomatic Revision Tracking (ART) feature that helps you review recent changes to the serverconfiguration. One ART feature is the Revision History Table, which ...
Page 121 - Remote Service Features; Compaq Servers Remote Management Features
3-64 Diagnostic Tools Remote Service Features Compaq servers have the following management features that you can access via modem ornetwork: Table 3-26 Compaq Servers Remote Management Features Feature Description Service Session Provides remote access to all the utilities on the system partition, i...
Page 122 - ROMPaq; Compaq Insight Manager; Features of Compaq Insight Management
3-65 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide ROMPaq Using flash ROM in Compaq servers allows the firmware (BIOS) to be upgraded with system oroption ROMPaq utilities. To upgrade the ROM: ■ Run the ROMPaq utility ...
Page 123 - Compaq Insight Management Software Architecture; Insight Management Agents
3-66 Diagnostic Tools ■ Asset Management - Exports asset information from the Compaq Insight Managerdatabase to leading database and spreadsheet applications. ■ Remote Management - Manages in-band or out-of-band devices, online or offline, fromany location. ■ Reporting - Using Automatic Data Collect...
Page 124 - Chapter 4; Connectors; Rear Panel Connectors
4-1 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Chapter 4 Connectors, Switches, Jumpers, and LEDs This chapter provides connector, switch, jumper, and LED information for CompaqProLiant 3000 Servers. Connectors This ...
Page 125 - System I/O Board Connectors
4-2 Connectors, Switches, Jumpers, and LEDs System I/O Board Connectors Figure 4-2 shows the system I/O board connectors for ProLiant 3000 Servers. Table 4-2 givesthe corresponding connector descriptions. 1 7 9 12 13 14 15 16 17 6 5 2 3 4 18 19 20 21 22 23 11 8 10 Figure 4-2. System I/O board connec...
Page 126 - Switches; Configuration Switch Settings; System I/O Board Configuration Switch Settings
4-3 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Switches This section contains information concerning all internal switches on ProLiant 3000 Servers. Configuration Switch Settings Figure 4-3 shows the system I/O boar...
Page 127 - Processor Switch Settings
4-4 Connectors, Switches, Jumpers, and LEDs Processor Switch Settings The following figures and table show the location and default settings of the processor switch forProLiant 3000 Servers. There is a different default setting for each processor switch includingthe 350 MHz, 400 MHz, 450 MHz, and 50...
Page 129 - Jumpers
4-6 Connectors, Switches, Jumpers, and LEDs Jumpers The external battery jumper for ProLiant 3000 Servers is located on the system I/O board.Figure 4-8 shows the configuration when using an internal battery 1 or an external battery 2 . 1 INT.JUMPER 2 EXT.JUMPER Figure 4-8. Battery jumper location an...
Page 130 - LEDs; Hot-Plug Power Supply LEDs; Power Supply LEDs
4-7 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide LEDs This section contains information concerning all service LEDs located on ProLiant 3000Servers. Hot-Plug Power Supply LEDs Each power supply has a status LED and an...
Page 131 - Power Switch LED
4-8 Connectors, Switches, Jumpers, and LEDs Power Switch LED The power switch LED is located on the front of the server beneath the power switch andilluminates when the power is on. Figure 4-10 shows the location of the power switch LED forProLiant 3000 Servers. Figure 4-10. Power switch LED CD-ROM ...
Page 133 - Hot-Plug Hard Drive LEDs; Hot-plug Hard Drive LED Indicators
4-10 Connectors, Switches, Jumpers, and LEDs Hot-Plug Hard Drive LEDs LEDs on each hot-plug hard drive show the operational status of the hard drive. Figure 4-13,Table 4-6, and Figure 4-14 show the hot-plug hard drive LED locations, functions, andreplacement conditions for ProLiant 3000 Servers. CAU...
Page 135 - Chapter 5
5-1 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Chapter 5 Physical and Operating Specifications This section provides operating and performance specifications for Compaq ProLiant 3000Servers and optional hardware. ■ ...
Page 136 - System Unit; System Unit Specifications
5-2 Physical and Operating Specifications System Unit Table 5-1 System Unit Specifications U.S. Metric Dimensions Height 20.5 in 52.1 cm Depth 24.5 in 62.2 cm Width 12.7 in 32.3 cm Weight (Model 1, U.S.) 75 lbs 34 kg Input Requirements Low range High range Rated Input Voltage 100 to 120 V 200 to 240...
Page 137 - Power Supply; Power Supply Specifications
5-3 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Power Supply Table 5-2 Power Supply Specifications U.S. Metric Input Specifications Nominal Line Voltage 100 to 120 VAC 200 to 240 VAC Range Input Line 90 to 132 VAC 18...
Page 138 - SDRAM Dual Inline Memory Modules; SDRAM DIMM Specifications
5-4 Physical and Operating Specifications SDRAM Dual Inline Memory Modules CAUTION: Use only SDRAM DIMMs of the same size, speed, and manufacturer. SDRAM DIMMs from other sources may adversely affect data integrity. Power-OnSelf-Test (POST) will warn of non-supported SDRAM DIMMs. Table 5-3 SDRAM DIM...
Page 140 - IDE CD-ROM Drive Specifications
5-6 Physical and Operating Specifications IDE CD-ROM Drive Table 5-5 IDE CD-ROM Drive Specifications U.S. Metric Dimensions Height 1.7 in 42.9 mm Weight 5.9 in 150.1 mm Depth 8.1 in 208.0 mm Weight 2.1 lb 950 g Capacity Mode 1, 12 cm 540 MB Mode 2, 12 cm 630 MB Sustained 150 KB/s Access Times Full S...
Page 142 - Smart Array 3200 Controller Specifications
5-8 Physical and Operating Specifications Smart Array 3200 Controller Table 5-6 Smart Array 3200 Controller Specifications U.S. Metric Dimensions Height 3.9 in 9.9 cm Length 13.75 in 34.9 cm Thickness (including Array Accelerator) 0.60 in 1.5 cm Total Weight (including Array Accelerator) N/A N/A Tem...
Page 143 - Hot-Plug Wide-Ultra Hard Drive Specifications
5-9 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Hot-Plug Wide-Ultra Hard Drives Table 5-7 Hot-Plug Wide-Ultra Hard Drive Specifications 4.3 GB 4.3 GB 9.1 GB 9.1 GB 18.2 GB Rotational Speed (rpm) 7,200 10,000 7,200 10...
Page 144 - Hot-Plug Wide-Ultra2 Hard Drive Specifications
5-10 Physical and Operating Specifications Hot-Plug Wide-Ultra2 Hard Drives Table 5-8 Hot-Plug Wide-Ultra2 Hard Drive Specifications 4.3 GB 4.3 GB 9.1 GB 9.1 GB Rotational Speed (rpm) 7,200 10,000 7,200 10,000 Logical Capacity (MB) 4293.6 4293.6 9100 9100 Height Inches 1.0 1.0 1.0 1.0 Centimeters 2....
Page 147 - Index
Index-1 Compaq ProLiant 3000 Servers, for use with Intel 350 MHz or greater processor-based servers only, Maintenance and Service Guide Index A AC power cord connector location 4-1 access panels side part number 1-3removing 2-12removing, illustrated 2-12replacing 2-12 top part number 1-3removing 2-1...