Page 2 - telephone
document title CLEARONE PART NOs. 800-158-380-00 (REVISION 1.0 October 2008 ) © 2008 CleArone. All riGhts reserved. no pArt of this doCument mAy be reproduCed in Any form or by Any meAns without written permission from CleArone. CleArone reserves speCifiC privileGes. informAtion in this doCument is ...
Page 5 - ChApter 1: produCt overview; PRODUCT OVERVIEW; and loudspeaker coverage and easy access to controls.; SERVICE AND SUPPORT
1 technical services: 800-283-5936 ChApter 1: produCt overview PRODUCT OVERVIEW thank you for purchasing the Clearone mAX™ ip response point™ expandable conferencing phone. mAX ip response point provides premium, full-duplex audio to small conference rooms as a single unit and to larger rooms as an ...
Page 6 - IMPORTANT SAFETY INFORMATION; Save These Instructions
2 technical services: 800-283-5936 IMPORTANT SAFETY INFORMATION read all safety information before using this product. read and understand all instructions. • follow all warnings and instructions marked on the product. • unplug this product from the wall outlet before cleaning. use a damp cloth for ...
Page 7 - System requirements for Microsoft® Response PointTM can be found at:; Microsoft Response Point Software Download
3 technical services: 800-283-5936 UNPACk place the conferencing pod and base unit on a level surface. ensure you have received all items shown in figure 1. use the pack-out diagrams below to verify that you received all components for your mAX product. Note: inspect your shipment carefully for obvi...
Page 8 - ChApter 2: instAllAtion; CONNECTING YOUR CONFERENCE PHONE; : do not plug a laptop or pC into the; Link Out; jack on the base unit or conferencing pod as; CONNECTING ADDITIONAL MAX IP RESPONSE POINT PHONES; Link Out
4 technical services: 800-283-5936 ChApter 2: instAllAtion CONNECTING YOUR CONFERENCE PHONE Connect the Connection cable from the Link Out jack on the base unit to the Link In jack on the conferencing pod (see figure 2.1). Warning : do not plug a laptop or pC into the Link Out jack on the base unit ...
Page 9 - MANUALLY ASSIGNING AN IP ADDRESS; Note; point phone will beep and return to normal operation mode.; CLEAR; MANUALLY PROVISIONING YOUR MAX IP RESPONSE POINT PHONE
5 technical services: 800-283-5936 ChApter 3: ConfiGurAtion of the mAX ip response point phone MANUALLY ASSIGNING AN IP ADDRESS if dhCp is disabled or you wish to assign a static ip address, perform the following steps: press and hold the 1. REDIAL/PROG key until the program icon appears on the lCd ...
Page 10 - make note of the ip address and press the; start internet explorer.; ENTER; key on your; Web Portal Screens; Device Information screen; Device Information
6 technical services: 800-283-5936 make note of the ip address and press the 3. CLEAR key. the phone will exit program mode. start internet explorer. 4. Note: only internet explorer, release 6.0 or later with java 1.5 or later installed, is supported by the mAX ip response point phone. enter the pho...
Page 11 - Configuration: User Preferences screen
7 technical services: 800-283-5936 Configuration: User Preferences screen use the Configuration: User Preferences (see figure 3.3) screen to enable/disable automatic level control (AlC) and automatic gain control (AGC), to mute/unmute the incoming ringer, to select the incoming ringer melody, to set...
Page 14 - ChApter 4: user options; PROGRAMMING OPTIONS; To Change Dynamic Host Configuration Protocol (DHCP); To Change Host IP Address; To Change Subnet Mask; : dhCp must be disabled in order to change the subnet mask manually.
10 technical services: 800-283-5936 ChApter 4: user options PROGRAMMING OPTIONS to allow for individual preferences and enhance ease of use, the following features can be programmed:dhCp, host ip, subnet mask, default gateway ip address, ringer melody, vlAn on/off, help line number, andAGC/AlC. you ...
Page 15 - To Program a Default Gateway IP Address; To Restore Factory Defaults
11 technical services: 800-283-5936 using the number keys, enter the desired subnet mask. 5. press 6. REDIAL/PROG to save the selection; a confirmation tone will play. press CLEAR to exit programming mode. the phone will reboot. 7. To Program a Default Gateway IP Address press and hold 1. REDIAL/PRO...
Page 16 - ChApter 5: response point ConfiGurAtion; MAX IP RESPONSE POINT SOFTWARE; To Connect a New Phone or Device:; To install Administrator:
12 technical services: 800-283-5936 ChApter 5: response point ConfiGurAtion MAX IP RESPONSE POINT SOFTWARE this section describes how to integrate the mAX ip response point into your existing response point system. microsoft response point phones and devices have a blue button that allows you to use...
Page 17 - Response Point Administrator; Configuring a Phone Using Response Point Administrator; Adding a New Phone; To add a new phone in Response Point Administrator
13 technical services: 800-283-5936 in the tasks pane, under properties, click 2. Change Date and Time . in the set date and time on base unit dialog box, enter the correct values for the date and time settings. 3. Click 4. Ok . the base unit will automatically restart. After it restarts, the base u...
Page 18 - Assign User
14 technical services: 800-283-5936 Click • Add Phone. ensure the mAX ip response point is powered and connected to the network. A. the mAX ip response point will appear in the device list. b. highlight the device, click C. Next. select d. Assign User to Assign or Create a user and click Next. from ...
Page 19 - Finish; to complete the process.
15 technical services: 800-283-5936 name the phone, click f. Next. Click G. Finish to complete the process. the mAX ip response point is now ready for use with your response point phone system.
Page 20 - ChApter 6: troubleshootinG; TROUBLESHOOTING; MAX IP Response Point Troubleshooting; Caring for your MAX IP Response Point
16 technical services: 800-283-5936 ChApter 6: troubleshootinG TROUBLESHOOTING use this section to diagnose and resolve the most common issues that may occur with your product. MAX IP Response Point Troubleshooting Caring for your MAX IP Response Point follow all warnings and instructions marked on ...
Page 21 - Response Point Troubleshooting; Six Questions to Ask Before Troubleshooting the System
17 technical services: 800-283-5936 Response Point Troubleshooting Six Questions to Ask Before Troubleshooting the System before taking any drastic measures to repair the response point phone system, ask yourself the following questions: 1. did you verify the ip address? response point identifies a ...
Page 25 - CUSTOMER SERVICE AND SUPPORT; ClearOne on the Web; PRODUCT REGISTRATION; register your Clearone product(s) online at; WARRANTY INFORMATION
21 technical services: 800-283-5936 CUSTOMER SERVICE AND SUPPORT Clearone is committed to providing best-in-class customer service and support. if you need assistance installing, configuring, or operating your mAX ip response point conference phone, or if you have questions about Clearone products o...
Page 28 - ASSESSMENT CHECkLIST; Assessment Task
24 technical services: 800-283-5936 - betA AppendiX : b - tools And resourCes ASSESSMENT CHECkLIST the Assessment Checklist is provided to help you with response point planning. Assessment Task Results a business sizing number of phone users number of additional user phones number of non-user phones...
Page 30 - DEPLOYMENT CHECkLIST; Planning Task
26 technical services: 800-283-5936 - betA pstn features pstn provider details voip provider details internet/wAn connectivity DEPLOYMENT CHECkLIST use this Checklist to prepare for a response point deployment. it will ensure that all necessary planning tasks are preformed and all necessary informat...