Page 3 - C O N T E N T S; Preface; Overview of the Cisco VG350 Voice Gateway; Cisco Double-Wide High Density Analog
iii Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 C O N T E N T S Preface vii Audience -vii Organization -vii Conventions -viii Safety Warnings -ix Warning Definition -ix Related Documentation -xv Cisco.com -xv Ordering Documentation -xvi Documentation Feedback -xvi Cisco Technic...
Page 4 - Planning Your Installation; Installing the Cisco VG350 Voice Gateway
Contents iv Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Installing SM-D-72FXS 2-3 Grounding 2-3 Cables 2-3 Connecting SM-D-72FXS 2-3 Installing SM-D-48FXS-E 2-4 Grounding 2-4 Cables 2-4 Connecting SM-D-48FXS-E 2-4 FXO Fail-Over Bypass Ports 2-5 Cisco SM-D-72FXS Service Module S...
Page 5 - Powering On the Cisco VG350 Voice Gateway; Cable Specifications and Information
Contents v Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Maintaining Safety with Electricity 4-2 General Safety Practices 4-4 Safety Tips 4-4 Preventing Electrostatic Discharge Damage 4-5 Site Log 4-5 Keeping Track–Checklist 4-6 Installation Checklist 4-6 Mounting Tools and Equip...
Page 6 - Audience; Organization
vii Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Preface This preface discusses the audience, organization, and conventions of this publication and describes how to obtain additional documentation. Audience This publication is designed for experienced IT technicians familiar wit...
Page 7 - Conventions
Contents viii Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Conventions Note Means reader take note . Notes contain helpful suggestions or references to materials not contained in this publication. Timesaver Means the described action saves time . You can save time by performing ...
Page 8 - Safety Warnings; Warning Definition
Contents ix Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Safety Warnings Safety warnings appear throughout this publication in procedures that, if performed incorrectly, may harm you. A warning symbol precedes each warning statement. To see translations of the warnings that appe...
Page 14 - Related Documentation; Obtaining Documentation
Contents xv Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Related Documentation The Cisco IOS software running your Cisco Voice Gateway includes extensive features and functionality. For information that is beyond the scope of this document, or for additional information, use the...
Page 15 - Ordering Documentation; Documentation Feedback; Cisco Technical Support Website
Contents xvi Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Ordering Documentation You can find instructions for ordering documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm You can order Cisco documentation in these ways: • Registered Cisco.com use...
Page 16 - Submitting a Service Request; Definitions of Service Request Severity
Contents xvii Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Submitting a Service Request Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which...
Page 17 - Obtaining Additional Publications and Information
Contents xviii Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. • Cisco Marketplace provides a variety of Cis...
Page 18 - Overview
C H A P T E R 1-1 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 1 Overview of the Cisco VG350 Voice Gateway This chapter provides a brief description of the Cisco VG350 Voice Gateway (VG) and contains the following sections: • Overview, page 1-1 • VG350 Voice Gateway Chassis, pag...
Page 19 - VG350 Voice Gateway Chassis
1-2 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway VG350 Voice Gateway Chassis VG350 Voice Gateway Chassis The following figures show the front and back panels of the VG350 Voice Gateway Chassis: • Figure 1-1 shows the Front Pane...
Page 20 - Configuration Options; Interfaces and Service Capabilities
1-3 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Interfaces and Service Capabilities Configuration Options The following configuration options are available for Cisco VG350 Voice Gateway: Table 1-1 Configuration Options Possibl...
Page 21 - Physical Description and LEDs; LED Indicators
1-4 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Physical Description and LEDs Physical Description and LEDs LED Indicators Table 1-3 describes the LED indicators for the Cisco VG350. Table 1-3 LED Indicators for Cisco VG350 LE...
Page 23 - Specifications
1-6 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Physical Description and LEDs Specifications Table 1-4 details the technical specifications of the Cisco VG350 Voice Gateway. Table 1-4 Cisco VG350 Voice Gateway Technical Specif...
Page 26 - Software Elements; Configuration Connections; Automated Configuration
1-9 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 1 Overview of the Cisco VG350 Voice Gateway Software Elements Software Elements The operating system for the Cisco VG350 Voice Gateway is the Cisco IOS software that resides in flash memory. Configuration Connections You c...
Page 29 - Double-Wide High Density Analog Service Module Overview
2-2 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 2 Cisco Double-Wide High Density Analog Service Modules Double-Wide High Density Analog Service Module Overview Double-Wide High Density Analog Service Module Overview The Double-Wide High Density Service Module (DWSM) is ...
Page 30 - Grounding; Cables
2-3 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 2 Cisco Double-Wide High Density Analog Service Modules Double-Wide High Density Analog Service Module Overview Installing SM-D-72FXS Install the SM-D-72FXS according to the instructions in the Installing Cisco Interface C...
Page 32 - FXO Fail-Over Bypass Ports
2-5 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 2 Cisco Double-Wide High Density Analog Service Modules FXO Fail-Over Bypass Ports FXO Fail-Over Bypass Ports Bypass/Failover Port, also called Fail-over Trunk Bypass, provides a way to use designated analog phone ports to...
Page 33 - Cisco SM-D-72FXS Service Module Specifications
2-6 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 2 Cisco Double-Wide High Density Analog Service Modules Cisco SM-D-72FXS Service Module Specifications Cisco SM-D-72FXS Service Module Specifications Physical Description and LEDs All interface ports and LEDs are on the re...
Page 34 - Port Numbering Conventions; Online Insertion and Removal
2-7 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 2 Cisco Double-Wide High Density Analog Service Modules Port Numbering Conventions Port Numbering Conventions Port numbering conventions for the Cisco VG350 Voice Gateway are as follows: • Two Compact Flash slots, CF0 and ...
Page 35 - Insertion and Removal Steps; Insertion; Removal; EN LED
2-8 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 2 Cisco Double-Wide High Density Analog Service Modules EN LED Insertion and Removal Steps This section describes the sequence of steps when inserting or removing a DWSM. OIR can only be done on one service module at a tim...
Page 36 - Location and Mounting Requirements; Temperature Control and Ventilation
C H A P T E R 3-1 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 3 Planning Your Installation Before you install your Cisco VG350 Voice Gateway, consider the information in this chapter: • Location and Mounting Requirements, page 3-1 • Distance Limitations for Interface Cables, pa...
Page 37 - Enclosed Racks; Access to Chassis
3-2 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 3 Planning Your Installation Location and Mounting Requirements Enclosed Racks Caution Enclosed racks must have adequate ventilation. An enclosed rack should never be overcrowded and should have louvers and a fan. If the C...
Page 38 - Power Source
3-3 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 3 Planning Your Installation Location and Mounting Requirements Power Source A Cisco VG350 Voice Gateway with AC power supply autoselects either 100–127 volt or 200–240 volt operation. AC versions include a 6-foot (1.8-met...
Page 39 - Cable Types; Distance Limitations for Interface Cables; Gigabit Ethernet Maximum Distance
3-4 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 3 Planning Your Installation Distance Limitations for Interface Cables Cable Types The cable types that are used are dependent on the Cisco VG350 Voice Gateway that you are using. For more information, see the “Interfaces ...
Page 40 - Interference Considerations
3-5 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 3 Planning Your Installation Interference Considerations Interference Considerations When you run cables for any significant distance in an electromagnetic field, interference can occur between the electromagnetic field an...
Page 43 - Safety Recommendations; Maintaining Safety with Electricity
4-2 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Safety Recommendations Safety Recommendations The following information is included to alert you to safety recommendations and best practices when working with this equipment. Mai...
Page 45 - General Safety Practices; Safety Tips
4-4 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Safety Recommendations Warning This equipment contains a ring signal generator (ringer), which is a source of hazardous voltage. Do not touch the RJ-11 (phone) port wires (conduct...
Page 46 - Preventing Electrostatic Discharge Damage; Site Log
4-5 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Site Log – If possible, send another person to get medical aid. Otherwise, assess the condition of the victim and then call for help. – Determine if the person needs rescue breath...
Page 47 - Keeping Track–Checklist
4-6 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Keeping Track–Checklist Keeping Track–Checklist We recommend that you use an installation checklist and maintain a Site Log. Installation Checklist The Installation Checklist (see...
Page 48 - Mounting Tools and Equipment
4-7 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 4 Installing the Cisco VG350 Voice Gateway Mounting Tools and Equipment Mounting Tools and Equipment Obtain the following tools and parts to install a Cisco VG350 Voice Gateway: • Standard flat-blade screwdriver as require...
Page 50 - Checklist for Power-On
C H A P T E R 5-1 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 5 Powering On the Cisco VG350 Voice Gateway To power on your Cisco VG350 Voice Gateway, perform the following tasks in the order listed, as required: • Checklist for Power-On, page 5-1 • Power-On Procedure, page 5-1 ...
Page 52 - Troubleshooting
5-3 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Chapter 5 Powering On the Cisco VG350 Voice Gateway Troubleshooting Troubleshooting This section describes possible mechanical problems and corrective actions. Warning Only trained and qualified personnel should be allowed to inst...
Page 54 - Console and Auxiliary Port Cables and Pinouts
A-1 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 A P P E N D I X A Cable Specifications and Information This appendix provides the connector and pinout information you need for making or purchasing cables used with Cisco VG350 Voice Gateway. To order cables from Cisco, see the “...
Page 55 - Console Port to PC
A-2 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Appendix A Cable Specifications and Information Console and Auxiliary Port Cables and Pinouts Console Port to PC Figure A-1 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-9 female DTE adapter (labeled TERMINA...
Page 56 - Console Port to ASCII Terminal
A-3 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Appendix A Cable Specifications and Information Console and Auxiliary Port Cables and Pinouts Console Port to ASCII Terminal Figure A-2 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-25 female DTE adapter (la...
Page 57 - Auxiliary Port to Modem; Alternative Connections to Terminal and Modem
A-4 Cisco VG350 Voice Gateway Hardware Installation Guide OL-25970-01 Appendix A Cable Specifications and Information Console and Auxiliary Port Cables and Pinouts Auxiliary Port to Modem Figure A-3 shows the RJ-45-to-RJ-45 rollover cable assembly and the RJ-45-to-DB-25 male DCE adapter (labeled MOD...
