Cisco SPA525G2 - Manual

Getting Started Understanding Your Phone Lines and Buttons Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 9 1 Softkey Buttons The four softkey buttons have different functions depending on the menu configuration and function selected. The following table shows the softkey button...

Getting Started Using the Keypad and Buttons with Menus Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 13 1 Using the Keypad and Buttons with Menus Press a softkey and keypad buttons to navigate menus and enter parameters on the IP phone screen. Using Keypad Shortcuts Use the ke...

Getting Started Entering Numbers and Text in Fields Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 14 1 Entering Numbers and Text in Fields Some fields on the IP phones require you to enter numbers and text by using the keypad or softkey buttons. In general, the following guidel...

Getting Started Using Phone Hardware and Accessories Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 15 1 Using Phone Hardware and Accessories Using the Speakerphone The IP phones provide a speakerphone. To use the speakerphone, press Speaker (the handset can be either on or off ...

Getting Started Using Phone Hardware and Accessories Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 16 1 Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with Bluetooth devices such as headsets. To configure the phone to work with your headset, enable B...

Getting Started Using Phone Hardware and Accessories Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 17 1 STEP 3 With Bluetooth highlighted, press the Arrow keys to toggle Bluetooth on or off. STEP 4 Press Set. STEP 5 Create a profile for your headset. In the Bluetooth Configurat...

Getting Started Using Phone Hardware and Accessories Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 18 1 STEP 3 Scroll to Bluetooth Mode and press the Right Arrow key to choose one of the following: • Phone—Your IP phone pairs with a Bluetooth headset. Choose this option if you ...

Getting Started Using the Cisco Attendant Console Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 19 1 • To use a Bluetooth headset, make sure your headset is powered on. Press Headset on your phone (or, if supported, press Answer on your Bluetooth headset twice) and dial the num...

Getting Started Using the Cisco Attendant Console Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 20 1 Configuration of the Cisco Attendant Console and assignment of the line buttons is typically performed by the phone system administrator and is not described in this document. T...

2 Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 21 Installing Your Phone This chapter describes how to install and connect your IP phone. It contains the following sections: • Before You Begin, page 21 • Connecting the Handset, page 22 • (Optional) Attaching the Desk Stand, pag...

Installing Your Phone Connecting the Handset Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 22 2 Connecting the Handset STEP 1 Find the longer end of the coiled phone cord. Insert it into the back of the phone base in the slot marked with a phone symbol. This port is labeled #5 ...

Installing Your Phone (Optional) Attaching the Desk Stand Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 24 2 (Optional) Attaching the Desk Stand Do not attach the desk stand if you want to mount the phone to the wall. If you are attaching a Cisco Attendant Console attach the co...

Installing Your Phone Connecting Your Phone Power Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 25 2 Connecting Your Phone Power The Cisco SPA525G and Cisco SPA525G2 do not ship with power supplies. If you are not using Power over Ethernet (PoE), you must order a Cisco PA100 po...

Installing Your Phone Connecting Your Phone to the Network Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 26 2 Connecting Your Phone to the Wireless Network The Cisco SPA525G and Cisco SPA525G2 phone supports connections to a wireless network. Before setting up the wireless netw...

Installing Your Phone Connecting Your Phone to the Network Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 28 2 Setting the Phone Wireless Connection To set up the Cisco SPA525G and Cisco SPA525G2 wireless connection: STEP 1 If you have plugged in an Ethernet cable to connect the...

Installing Your Phone Connecting Your Phone to the Network Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 29 2 STEP 7 Choose one of the following options: • Wireless Profile—Use this option to add a new wireless profile (either manually or by scanning for available networks), ed...

Installing Your Phone Connecting Your Phone to the Network Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 30 2 f. Save your changes. g. On the Cisco SPA525G and Cisco SPA525G2, with PIN Configuration highlighted, press Select. To add the connection as a profile, press OK. Your p...

Installing Your Phone Connecting Your Phone to the Network Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 31 2 • WPA /WPA2 Enterprise: This type of authentication requires some advanced expertise because it involves setting up a radius server for authentication and, in some case...

Installing Your Phone Connecting Your Phone to the Network Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 32 2 - TLS: Enter the User ID, choose whether the phone should check for the server certificate, enter the User ID, and configure the Root certificate and User certificate (...

Installing Your Phone Verifying Phone Startup Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 33 2 Verifying Phone Startup After receiving power and network connectivity, the phone executes a boot-up sequence. During this sequence, the display shows the Cisco logo. All of the lig...

3 Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 35 Using Basic Phone Functions This chapter describes how to use the basic functions of your Cisco SPA525G and SPA525G2 IP phone. It includes the following sections: • Placing or Answering a Call, page 36 • Adjusting Call Volume a...

Using Basic Phone Functions Placing or Answering a Call Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 36 3 Placing or Answering a Call You might have to dial a number or numbers to reach an outside line. Ask your system administrator. Depending on the phone system setup, you mi...

Using Basic Phone Functions Putting a Call on Hold Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 37 3 Using Mute To mute the phone microphone, speaker, or headset microphone, press Mute. The button lights red. Press Mute again to unmute. Putting a Call on Hold To put an active ...

Using Basic Phone Functions Transferring Calls Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 38 3 Transferring Calls You can transfer a call to another extension. STEP 1 During an active call, or with a call on hold, press Trnsfer . STEP 2 Do one of the following: • Enter the n...

Using Basic Phone Functions Recording a Live Call Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 39 3 To return to the original call, use the following method: STEP 1 Use the navigation button to select the call. STEP 2 Press Resume to reconnect to the call. Recording a Live Cal...

Using Basic Phone Functions Forwarding Calls Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 40 3 • Press Option to modify the list and choose: - Delete Entry to remove the entry from the list. - Delete List to delete all entries from the list. - Add to Address Book to add the en...

Using Basic Phone Functions Configuring Call Waiting Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 41 3 STEP 1 Choose Call Preferences. STEP 2 Scroll to Do Not Disturb . STEP 3 Press the Right Arrow key to turn Do Not Disturb on. STEP 4 Press Save. STEP 5 To turn off Do Not Dis...

Using Basic Phone Functions Picking Up a Call Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 42 3 Picking Up a Call Depending on the way your phone network is configured, you can pick up a call ringing at another extension, or a group of phones might be configured such that memb...

Using Basic Phone Functions Using the Phone Directories Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 43 3 Using the Phone Directories The Cisco SPA525G and SPA525G2 IP phones provide several different types of phone directories, depending on the phone model and what the system...

Using Basic Phone Functions Using the Phone Directories Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 44 3 STEP 1 In the Personal Address Book screen, press Add. STEP 2 Use the keypad to enter the name of the directory entry. When finished with the name, use the Down Arrow to n...

Using Basic Phone Functions Using the Phone Directories Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 45 3 You can press Dial to call the contact, or Option to delete, copy, or edit the contact. Deleting a Contact To delete a contact: STEP 1 In the Personal Address Book screen,...

Using Basic Phone Functions Using the Call History Lists Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 46 3 Using the Call History Lists Viewing the Call History Lists To view the Call History lists: STEP 1 Press Setup. STEP 2 Scroll to Call History and press Select. STEP 3 Sel...

Using Basic Phone Functions Accessing Voicemail Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 47 3 NOTE If the call was from a long distance number, you may have to edit the call before dialing it. Press EditDial and use the softkeys and keypad to edit the number. Deleting an E...

4 Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 48 Using Advanced Phone Functions This chapter describes how to configure advanced features on your Cisco SPA525G and SPA525G2 IP phone. It contains the following sections: • Using Your Bluetooth-Enabled Mobile Phone, page 48 • Pl...

Using Advanced Phone Functions Using Your Bluetooth-Enabled Mobile Phone Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 49 4 Not all mobile phones support this function. See the list of Bluetooth-enabled mobile phones supported with the Cisco SPA525G2 that is posted at the Cisco...

Using Advanced Phone Functions Using Your Bluetooth-Enabled Mobile Phone Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 50 4 Initiating Pairing from the Cisco SPA525G2 The Cisco SPA525G2 connects to one Bluetooth device at a time. If multiple Bluetooth devices are in range of th...

Using Advanced Phone Functions Using Your Bluetooth-Enabled Mobile Phone Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 51 4 Initiating Pairing from Your Bluetooth-Enabled Mobile Phone The procedure varies depending on your phone model. You must turn Bluetooth on, and it might b...

Using Advanced Phone Functions Using Your Bluetooth-Enabled Mobile Phone Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 53 4 Making a Mobile Phone Call through the Cisco SPA525G2 When you make a mobile phone call by using your Cisco SPA525G2, your Cisco SPA525G2 acts as a handsf...

Using Advanced Phone Functions Using Your Bluetooth-Enabled Mobile Phone Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 54 4 Receiving Mobile Phone Calls by using the Cisco SPA525G2 If your mobile phone is paired with the Cisco SPA525G2, an incoming call to your mobile phone is ...

Using Advanced Phone Functions Charging Your Mobile Phone Using Your Cisco SPA525G2 Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 55 4 The display bubble shows the following information if it is supported by the mobile phone: • Battery indicator—Shows the battery life left on y...

Using Advanced Phone Functions Playing MP3 Files on Your Phone Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 56 4 Playing MP3 Files on Your Phone Your IP phone contains an audio player that can play .mp3 files. To play music on your IP phone, you must load the audio files onto ...

Using Advanced Phone Functions Playing MP3 Files on Your Phone Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 57 4 Playing Songs In the Playlist, scroll to the song you want to begin playing and press Play. You can control the play by using the following controls: • Stop—Stop th...

Using Advanced Phone Functions Customizing Your IP Phone Screen Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 58 4 Customizing Your IP Phone Screen You can customize your IP phone screen. Changing the Screen Contrast To adjust the contrast of the IP phone screen: STEP 1 Press t...

Using Advanced Phone Functions Customizing Your IP Phone Screen Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 59 4 Configuring the Phone Screen Saver You can enable your phone screen saver and specify its appearance and the amount of time for the phone to be idle before it begi...

Using Advanced Phone Functions Restarting Your Phone Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 60 4 Changing the Phone Wallpaper To change the background picture on your phone: STEP 1 Press the Setup button. STEP 2 Scroll to User Preferences and press Select. STEP 3 Scroll ...

Using Advanced Phone Functions Viewing Phone, Network , and Call Information Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 61 4 Viewing Phone, Network, and Call Information The Cisco SPA525G and SPA525G2 provide menus to view status and network information about your phone. Vie...

Using Advanced Phone Functions Viewing the Wireless Connection Status Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 62 4 • IP Address • Subnet Mask • Default Router • Primary DNS • Secondary DNS • MAC (Hardware) Address Viewing Peripheral Status To view information about phone ...

Using Advanced Phone Functions Advanced Menus for Technical Support Personnel Cisco Small Business SPA525G and SPA525G2 SPCP IP Phones User Guide 63 4 STEP 4 Scroll to Wireless Status and press Select. The status, SSID name, and signal strength are displayed. Press Detail for more information. Advan...

A Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SPCP) 64 Where to Go From Here Cisco provides a wide range of resources to help you and your customer obtain the full benefits of the Cisco SPA525G or Cisco SPA525G2. Support Cisco Small Business Support Community www.cisco.com/go/smallb...

© 2010 – 2012 Cisco Systems, Inc. All rights reserved. OL-18195-05 Power Adapter Statement This product is intended to be supplied by a Listed Direct Plug-In Power Unit marked “Class 2" or Listed Adapter marked “L.P.S.” (or “Limited Power Source”) and rated from +5Vdc, 2A minimum. FCC and IC Sta...

© 2010 – 2012 Cisco Systems, Inc. All rights reserved. OL-18195-05 IMPORTANT NOTE FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between...