Page 2 - Overview; Physical Layout; The Cisco Unified IP phone 7921 is a single-line phones.
2 1 Overview This guide provides phone, soft key, and features descriptions for the Cisco Unified IP Phone models 7921. Physical Layout The Cisco Unified IP phone 7921 is a single-line phones. 1 Indicator light (LED) Provides these indications: • Solid red—Phone is connected to AC power source, and ...
Page 3 - space
3 4 Right softkey button Activates the Options menu for access to the list of softkeys. Sometimes displays a softkey label. 5 Navigation button Accesses these menus and lists from the main screen. Directory Line View Settings Services Allows you to scroll up and down menus to highlight options and t...
Page 4 - Phone Screen Features; Mute button
4 Phone Screen Features Because the Cisco Unified Wireless IP Phone 7921G has only two soft keys, the Options softkey displays the list of available feature options for the phone. The features in the Options list change depending on whether the phone is idle or in an active call. This is what your m...
Page 5 - Connecting Your Phone; Options
5 Connecting Your Phone This section shows how to use the connectors on your Cisco IP phone. Your system administrator will configure your new Cisco Unified Wireless IP Phone to connect to the corporate wireless network and the IP telephony network. A rechargeable Lithium ion battery powers the Cisc...
Page 6 - Installing or Removing the Phone Battery; To install or remove the battery, follow these steps; Install the battery; Press the battery to the phone until it locks into place.; Remove the battery; Press up on the locking catch with one hand.; Charging the Phone Battery; Using the AC Power Supply to Charge the Battery, page 7; Charging Times; Battery Type; AC Power Supply
6 Installing or Removing the Phone Battery To install or remove the battery, follow these steps Install the battery 1. Insert the battery catches in the slots at the bottom of the phone. Ensure metal contacts on the battery and the phone face each other. 2. Press the battery to the phone until it lo...
Page 7 - AC Power supply—Insert into an AC outlet.
7 Using the AC Power Supply to Charge the Battery You can charge your battery quickly by connecting the AC power supply to the phone. To accommodate different AC power receptacles, you must insert the appropriate AC plug adapter on the AC power supply. You can use the phone while the battery is bein...
Page 8 - Charge the battery using the USB cable; Note; Powering On the Phone; Check signal strength
8 Charge the battery using the USB cable 1. Insert the phone connector on the USB cable into the phone. 2. Insert the USB A-type connector into the USB port on your PC. Note If the Found New Hardware Wizard opens, use the following procedure to stop it. 3. Monitor the indicator light after the phone...
Page 9 - Tip; Accessories for the Cisco Unified Wireless IP Phone 7921G; Headset Information; Audio Quality Subjective to the User; Cisco Unified Wireless IP Phone 7921G Accessory Guide; Securing the Phone with a Lock Set and Cable Lock; Cisco Unified Wireless IP Phone 7921G Accessory Guide
9 When you move the phone out of signal range, you lose connection with the wireless LAN. The icon appears, and the status line displays, “Leaving service area.” Tip Your idle phone screen can turn off after a time interval. To alert you that the phone is still powered on and connected to the wirele...
Page 10 - Install the lock set on the phone; Insert the C-ring with cable loops through the slot on back of phone.; The lock set does not include the cable lock.
10 Install the lock set on the phone 1. Put the security cable around a post or through a hole in the desktop. Insert the loops at the ends of the security cable through the C-ring. 2. Insert the C-ring with cable loops through the slot on back of phone. 3. Use the combination lock to secure the end...
Page 11 - Operating Your Phone; Entering and Editing Text; Enter characters
11 2 Operating Your Phone Physical Layout 2Phone Screen Features 4Connecting Your Phone 5Installing or Removing the Phone Battery 6Charging the Phone Battery 6Powering On the Phone 8Accessories for the Cisco Unified Wireless IP Phone 7921G 9Headset Information 9Securing the Phone with a Lock Set and...
Page 12 - Feature Buttons and Menus; Open a feature menu; Back; Reposition the cursor to edit a phone number or name
12 Press to display and enter these symbols space , . ‘ “ | _ ~ ’ Press to display and enter these symbols # ? ( ) [ ] { } Press to display and enter these symbols ! @ < > $ % ^ & Cancel editing mode Choose Options > Cancel to return to the menu option or main screen. Feature Buttons an...
Page 13 - Yes
13 Select a highlighted call or option Press . Access Help From the main screen, press . Help System Your phone provides an online help system. Help topics display on the screen. View the main menu Press and wait a few seconds for the menu to display. Main menu topics include: • About Your Cisco Uni...
Page 14 - Change the ring pattern for your calls; Choosing a Network Profile; View an enabled Network Profile; Choose a different profile; Settings; Tips; Accessing Voice Messages; Set up and personalize your voice message service; Message; See if you have a new voice message
14 Change the ring pattern for your calls When the phone is idle, press to set the ring volume, vibrate, or silent mode. Choosing a Network Profile Network profiles provide predefined settings for access to the wireless local area network (WLAN) and for authentication and encryption in your system. ...
Page 15 - Call Logs; View your call logs; Delete a call record
15 Listen to your voice messages or access the voice message system menu 1. Press Message or press and hold . 2. Enter your voice message password. 3. Follow the voice instructions to listen to your messages. Call Logs Your phone maintains records of your missed, placed, and received calls. Each cal...
Page 16 - Directory Dialing; Dial from a corporate directory (while not on another call); Personal Directory; Access Personal Directory (for PAB and Fast Dial codes); Dial from PAB entry
16 Directory Dialing Depending on configuration, your phone can provide access to a corporate directory and personal directory features: • Corporate Directory—Corporate contacts that you can access on your phone. Your system administrator sets up and maintains Corporate Directory. • Personal Directo...
Page 19 - AutoAnswer; Speed Dialing; Line View
19 Use all the buttons on your phone, including and . You can use the headset to answer calls when the phone is in the desktop charger. Note The internal, single-direction microphone is located on the lower left side of the phone (two small holes). For best results, place the desktop charger in fron...
Page 20 - Use Abbreviated Dial; Call Pickup; Parked Calls; Store an active call using Call Park
20 4. Press . Note The Line View displays your directory numbers, followed by your speed-dial numbers identified with . Six items (lines plus speed dials) can display. Use Abbreviated Dial 1. Set up Abbreviated Dialing codes from your User Options web pages. 2. To place a call, enter the Abbreviated...
Page 21 - Logging Out of Hunt Groups; Log out of hunt groups to temporarily block hunt group calls; HLog; Log in to receive hunt group calls; Secure Calls; Authenticated; Check the security level of a call
21 Logging Out of Hunt Groups If your organization receives a large number of incoming calls, you might be a member of a hunt group. A hunt group includes a series of directory numbers that share the incoming call load. When the first directory number in the hunt group is busy, the system hunts for ...
Page 22 - Prioritizing Critical Calls; Precedence; Transferring Calls
22 Prioritizing Critical Calls In some specialized environments, such as military or government offices, you might need to make and receive urgent or critical calls. If you have the need for this specialized call handling, your system administrator can add Multilevel Precedence and Preemption (MLPP)...
Page 23 - Cisco Extension Mobility; Log in to EM; Push to Talk Service; Use Push to Talk service; Soft Key Descriptions
23 3. Choose Options > Trnsfer again to complete the transfer or EndCall to cancel. Note If your phone supports on-hook transfer, you can alternately complete the transfer by disconnecting. Talk to the transfer recipient before transferring a call (consult transfer) 1. From an active call, choose...
Page 24 - more
24 Following is a comprehensive list of soft keys offered on these Cisco Unified IP Phones. Functions depend on your system configuration. Soft Key Description << or >> Navigates to edit characters. Use the backspace soft key to erase digits that were entered incorrectly. Accept Accepts ...
Page 25 - Soft Key
25 Reorder Reorder the entries in the Personal Directory. Restore Consult your system administrator on the use of this soft key. Resume Returns to an active call. Save Saves the last change. Search Initiates a search in the local directory. Select Selects the highlighted option. Settings Provides ac...
Page 26 - Phone Features and Functions
26 3 Phone Features and Functions This section provides an alphabetized list of phone features and functions. Accessing Voice Messages 14 Accessories for the Cisco Unified Wireless IP Phone 7921G 9 AutoAnswer 19 Call Logs 15 Call Pickup 20 Charging the Phone Battery 6 Choosing a Network Profile 14 C...