Page 2 - Disclaimer; Notes; Notes on Network Security; Copyright; Introduction
2 Thank you for purchasing a Canon Network Camera VB-S30D/VB-S31D/VB-S800D/VB-S900F (hereafter referred to as the camera). For indoor use only. This Operation Guide explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use. Also, be sure to ...
Page 3 - Trademark Notice
Introduction 3 Trademark Notice • Canon and the Canon logo are registered trademarks of Canon Inc. • Microsoft, Windows, Windows Vista, Internet Explorer, Windows Server, Windows Media and ActiveX are trademarks or registered trademarks of Microsoft Corporation in the United States and other countri...
Page 4 - Open Source Software; Software under GPL and LGPL; Security Export Control
4 Open Source Software The product (camera and included RM-Lite) contains Open Source Software modules. For details, see “ThirdPartySoftware-E.pdf” (Third-Party Software License) in the OpenSourceSoftware folder in the LICENSE folder on the Setup CD-ROM. Each module's license conditions are also ava...
Page 5 - Software Screenshots; Symbols Indicating Safety Precautions; How to Read This Operation Guide; Network Video Recording Software RM-Lite
5 User Manuals This camera comes with an “Installation Guide” and “Operation Guide” (this manual) included in the Setup CD-ROM. In the Setup CD-ROM, the recording software RM-Lite (see “Chapter 1 Before Use” > “RM-Lite”) is also included. The following user manuals are available. How to use this ...
Page 6 - Important Warnings; Safety Precautions
6 The following items must be observed when using the camera. If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and observe the instructions without fail. Important Warnings Safety Precautions Caution TO REDUCE THE RI S K OF ELECTRIC S...
Page 7 - Precautions for Use
S afety Precautions 7 Precautions for Use Precautions for Use of Built-In Camera Functions and Included Software Notes on Cleaning Warning • If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using the camera and contact your nearest dealer. C...
Page 8 - Maintenance; Cleaning of Exterior; Disposing of the Camera
8 Maintenance Turn off the power before cleaning the camera. Cleaning of Exterior 1 Dampen a soft cloth with water or diluted neutral detergent and wipe away the grime gently. 2 Wipe with a dry cloth. Cleaning of Lens Use a commercial lens cleaner to remove grime on the lens surface. • Auto focu...
Page 9 - Table of Contents; Chapter 1; Camera
9 Table of Contents Introduction .................................................................................................................. 2 Disclaimer ............................................................................................................................... 2 Notes on ...
Page 10 - SS
10 Chapter 2 Initial Settings Preparing the Camera for Use ................................................................................... 24 Installing the Necessary S oftware ............................................................................. 26 Notes on Use with Internet Explorer 9 ...
Page 11 - Chapter 5; Privacy Mask
11 Table of Contents Chapter 5 Admin Tools Admin Tools Overview ............................................................................................... 76 Admin Tools ......................................................................................................................... 76 ...
Page 12 - Performing Operations and; Chapter 7; Restore Default
12 Control for Admin .................................................................................................... 117 Using Control for Admin ...................................................................................................... 117 Chapter 6 Admin Viewer/VB Viewer Overview o...
Page 13 - Chapter; Before Use; Camera Features
Chapter 1 Before Use ❏ Camera Features ❏ S oftware Information ❏ Operating Environment and Precautions
Page 14 - Features
14 This camera integrates both camera and server functions into a compact network camera. * In this manual, the memory card that can be used with the camera is referred to as “memory card”. Features Compact and Lightweight Small and light while maintaining full HD video quality, and easy to install....
Page 15 - Camera Software
15 1 Before U s e Installed Software Admin Viewer/VB Viewer (See Chapter 6 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can be used by Guest Users, and the Admin Viewer for Administrators. The VB Viewer allows users to configure basic camera controls and display vi...
Page 17 - RM-Lite Software Configuration; Note; Important
Camera S oftware 17 1 Before U s e RM-Lite (See the “Administrator Manual”) The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM. RM-Lite Software Configuration Note For details on the usage and functions of RM-Lite, see the “Administrator Manual”. Type Overv...
Page 18 - Operating Environment
18 For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool, Admin Viewer/VB Viewer, Admin Tools *1 Set the Control Panel’s font size (DPI) for Admin Tools and Admin Viewer to 1...
Page 19 - Notes on Operating Environment
19 1 Before U s e Notes on Use When the [Windows Firewall] Function is Enabled When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock]. Once this button is clicked, the warning dialog box wil...
Page 21 - Enabling the Sound Function to Use Audio
Notes on Operating Environment 21 1 Before U s e Enabling the Sound Function to Use Audio In Windows Server 2008/Windows Server 2012, the sound function is disabled by default. To receive audio with the Viewer, follow the steps below to enable the sound function. Note If [Control Panel] is in the ...
Page 23 - Initial Settings; Preparing the Camera for Use
Chapter 2 Initial Settings ❏ Preparing the Camera for Use ❏ Initial S etting Tool Installation ❏ Initial S ettings
Page 25 - Operating
Preparing the Camera for Use 25 2 In it ial S et tings Operating If an error message appears or the camera fails to operate correctly, see the error message and log message information in “Chapter 7 Appendix”. “Chapter 7 Appendix” Important Before starting operations, make sure that the setting page...
Page 26 - Installing the Necessary Software
26 Install the following software to perform initial settings for the camera. • VB Initial Setting Tool: Software required for performing initial camera settings • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools • .NET Framework 3.5 SP1/.NET...
Page 28 - Performing Initial Settings for the Camera
28 Use the VB Initial Setting Tool to configure the camera network. To launch the VB Initial Setting Tool, double-click the [VB Initial Setting Tool] icon on the desktop. The VB Initial Setting Tool will automatically detect the camera connected to the network and display the camera's MAC address, I...
Page 29 - Checking the Camera Video
29 2 In it ial S et tings Once initial settings are complete, check the video on the camera with the VB Viewer. When doing so, set the computer network settings to comply with the IP address and subnet mask settings on the camera. The viewer launches and displays the camera video. If the top page of...
Page 31 - Top Page of the Camera; Accessing the
Chapter 3 Top Page of the Camera ❏ Accessing the S etting Page, Admin Tools and Viewer
Page 32 - Accessing the Top Page of the Camera
32 Accessing the Top Page of the Camera From the top page of the camera, you can navigate to the Setting Menu to configure various camera settings, launch Admin Tools, and display the viewer to view video. The top page of the camera appears. (1) Language Button Click to switch the display language. ...
Page 33 - Setting Page; Camera Angle
Chapter 4 Setting Page ❏ Administrator Password and Network Detailed S ettings ❏ Camera Date and Time S ettings ❏ Camera Name and Initial Camera S ettings Related S ettings ❏ Video S ize and Quality S ettings ❏ Upload and E-mail Notification S ettings ❏ Video S erver, Audio S erver and HTTP S erver ...
Page 34 - Setting Menu
34 From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. • Network Administrator password, LAN, IPv4, IPv6, DNS and SNMP Settings (...
Page 35 - Items Common to All Setting Pages; Applying New Settings; Accessing the Setting Menu
35 S et ting P age 4 The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 32). For details on entering the user name and password, see p. 32. Setting Menu (1) [Admin Viewer] Clicking this button opens Admin Viewer....
Page 36 - Returning to the Setting Menu
36 Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Note Click on [ Help ] at the beginning of any item to display a detailed explanation of that setting item. Important • Do not open multiple setting pages at one time and try...
Page 37 - Administrator Password
37 S et ting P age 4 Administrator Password (1) [Password] Set the administrator password. Up to eight (single- byte) ASCII characters (space or printable characters) can be used. The factory default setting is “camera”. If the Admin Viewer, Admin Tools, etc., are connected, terminate the connection...
Page 38 - DNS
38 (5) [AutoIP] Set AutoIP to [Disable] or [Enable]. (6) [IPv4 Address (AutoIP)] When [Enable] is selected in (5), an automatically set IP address is displayed. IPv6 (1) [IPv6] Set IPv6 use to [Disable] or [Enable]. (2) [Auto (RA)] Select [Enable] to set an address automatically using RA (Router Adv...
Page 39 - SNMP
[Network] S etting Administrator Password, LAN, IP Address, DN S , etc 39 4 S et ting P age (3) [Name S erver Address (DHCP)] Select [Use DHCP] or [Use DHCP/DHCPv6] in [Auto- Setting of Name Server Address] to display the name server address acquired from the DHCP server. (4) [Name S erver Address (...
Page 42 - Camera Name; Initial Camera Settings; [Camera] Setting Initial Camera Settings and External Device Name
42 Camera Name [Camera Name] Be sure to enter [Camera Name (alphanumeric characters)]. Up to 15 ASCII characters (spaces and printable characters) may be used for [Camera Name (alphanumeric characters)]. Note • The camera name set here will be shown when the camera is registered for use with include...
Page 44 - Subjects Difficult to Focus On
44 Note • Focusing may be difficult for the following types of subjects when [Focus] is set to [Auto] or [One-shot AF]. Subjects Difficult to Focus On • After rebooting the camera, it is recommended that you check whether the camera is focusing correctly. • The focus ranges (approximate) are shown i...
Page 45 - Installation Conditions; Camera Position Control
[Camera] S etting Initial Camera S ettings and External Device Name 45 4 S et ting P age Select [30] or [60] if brightness changes frequently, such as when a light source passes in front of the camera. Select [5] or [10] if change in brightness is minimal. Installation Conditions (1) [LED S etting] ...
Page 49 - RTP Server
49 S et ting P age 4 RTP Server (1) [RTP] Set RTP to [Disable] or [Enable]. (2) [RTSP Authentication Method] Set the RTSP authentication method to [Basic Authentication], [Digest Authentication], or [No Authentication]. (3) [RT S P Port] Set the RTSP port number to 554 or in the range of 1024 to 655...
Page 51 - General Upload
51 S et ting P age 4 General Upload (1) [Upload] Select [Upload Disabled], [HTTP Upload] or [FTP Upload] for the upload method. (2) [Video Format] Select the [JPEG] or [H.264(1)] format for video you want to upload. If [H.264(1)] is selected, video is uploaded with the settings defined under [Video]...
Page 55 - HTTP Server
[ S erver] S etting the Video S erver, Audio S erver and HTTP S erver 55 4 S et ting P age HTTP Server (1) [Authentication Method] Set the authentication method used with the HTTP server to [Basic Authentication] or [Digest Authentication]. (2) [HTTP Port] Set the HTTP port number to 80 or in the ra...
Page 56 - Video Record Setting; Volume Detection
56 Video Record Setting (1) [Video Record Action] Select the destination of a video recorded when an event occurs. To record to a server selected on the [Upload] in the setting page, select [Upload] and to record to a memory card inserted in the camera, select [Record to Memory Card]. Note The size ...
Page 57 - External Device Output; External Device Input
[Event] S etting Video Record, Volume Detection, External Device Output/Input and Timer 57 4 S et ting P age necessary to set the presets with the Preset Setting Tool under Admin Tools (p. 90). If there is no need for additional camera operation, select [None]. (9) [Video Record] Specify the video r...
Page 58 - Timer
58 (4) [Inactive Event Operation] Select the operation to be performed upon an inactive event. If [Enable] is selected, (6) [Preset], (7) [Video Record] and (8) [E-mail Notification] will be executed according to their settings upon an inactive event. (5) [Ongoing Active Event Operation] Select the ...
Page 60 - IPv4 Host Access Restrictions; [Access Control] Setting User Access Privileges
60 Authorized User Account (1) [User Name], [Password] Enter the user name and password and then click [Add]. The authorized user will be added to the user list. The user name can consist of up to 15 (single-byte) characters using A to Z, a to z, 0 to 9, “-” (hyphen) and “_” (underscore). The passwo...
Page 61 - IPv6 Host Access Restrictions
[Access Control] S etting User Access Privileges 61 4 S et ting P age IPv6 Host Access Restrictions (1) [Apply Host Access Restrictions] Set IPv6 host access restrictions to [Disable] or [Enable]. (2) [Default Policy] If IPv6 host access restrictions are applied, select [Authorize Access] or [Prohib...
Page 65 - Certificates; Certificate Management
65 S et ting P age 4 Certificates (1) [Create S elf- S igned Certificate] After entering each of the following settings, click [Exec] to create a self-signed certificate. Follow the instructions in the message and reboot. The certificate created will take effect after rebooting. Note Creating a cert...
Page 66 - Encrypted Communications
66 (6) [Display S erver Certificate Details] Click [Exec] to view the details of the certificate. (7) [Display S elf CA Certificate] Used for the purpose of testing SSL communications, but otherwise not normally used. (8) [Backup] Click [Exec] to perform a backup of the certificates and private key....
Page 67 - Authentication Method
67 S et ting P age 4 802.1X Authentication (1) [802.1X Authentication] Set 802.1X authentication to [Disable] or [Enable]. Initially, if [802.1X Authentication] in [802.1X] is set to [Enable] and [Apply] clicked, [Before changing the setting, set 802.1X authentication to “Disable”. ] will be display...
Page 69 - [Memory Card] Memory Card Operations and Settings
69 S et ting P age 4 Memory Card Operations (unmount status) (1) [Mount/Unmount] In unmount status, [Mount] will appear. Click [Mount] to mount the memory card. Note microSD, microSDHC, and microSDXC memory cards can be used with the camera. When a memory card is inserted in the card slot, it is mou...
Page 70 - Memory Card Information
70 Memory Card Operations (mount status) (1) [Mount/Unmount] In mount status, [Unmount] will appear. Click [Unmount] to unmount the memory card. (2) [Operation S ettings], [Video Format], [Pre-event Buffer], [Post-event Buffer], [Overwrite videos] These settings are the same as in “Memory Card Opera...
Page 72 - [Reboot Item] Setting Items Requiring Rebooting
72 (1) [LAN] LAN interface, maximum packet size settings (p. 37) (2) [IPv4] IP address, IPv4 settings, etc. (p. 37) (3) [IPv6] Settings regarding IPv6 (p. 38) (4) [HTTP S erver] Authentication method, HTTP, and HTTPS port settings (p. 55) [Reboot Item] Setting Items Requiring Rebooting The following...
Page 73 - Device Information
73 S et ting P age 4 Device Information [Model Name], [Firmware Version], [ S erial Number], [Build Number], [MAC address] Displays information about the currently connected camera. Tool (1) [View Logs] Display a history of camera operations and connections to each viewer, etc. (2) [View Current S e...
Page 74 - Setting the Exposure Compensation
74 (1) Video Display Area Displays video currently captured by the camera. (2) [Resize] button Each time this button is clicked, the screen size of the video display area switches between “480 x 270” and “960 x 540”. (3) [Reconnect] button The camera is reconnected. (4) [Zoom] slider, [Zoom] buttons...
Page 75 - Admin Tools
Chapter 5 Admin Tools ❏ Privacy Mask S etting ❏ Panorama Image Registration ❏ View Restriction S etting ❏ Camera Preset S etting ❏ Intelligent Function S etting ❏ Viewing Logs ❏ Managing Memory Card Video
Page 76 - Admin Tools Overview
76 Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools This is the top page of Admin Tools. All tools can be launched from this page. Privacy Mask Setting Tool A tool that lets you hide areas you do not want to be s...
Page 77 - Preset Setting Tool; Recorded Video Utility
Admin Tools Overview 77 5 Adm in Tools Preset Setting Tool A tool that lets you set presets and the home position visually. You can make the desired settings with the mouse by referring to the preview in panorama or full video mode. Intelligent Function Setting Tool This tool is used to set intellig...
Page 78 - Launching the Admin Tools; Accessing the Admin Tools
78 Launching the Admin Tools The Admin Tools can be launched from the top page of the camera. A user authentication window appears. The Admin Tools top page will appear. (1) [Admin Viewer] Click to launch Admin Viewer. (2) [ S etting Page] Click to launch Setting Menu. (3) [Back to top] Click this b...
Page 79 - Display Screen of Privacy Mask Setting Tool; Privacy Mask Setting Tool
79 Adm in Tools 5 A tool that lets you cover certain areas on the camera video with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera video. Display Screen of Privacy Mask Setting Tool (1) Video Display Area The video currently captured by the ...
Page 80 - Setting the Privacy Mask Area
80 such as in the Admin Viewer, the control privileges will be obtained the moment the Privacy Mask Setting Tool is launched. (6) [Control for Admin] button Displays the Control for Admin Panel (p. 117). (7) Registered Privacy Mask Display Area (Capture area) You can check the settings for the area ...
Page 82 - Changing/Deleting a Privacy Mask Area; How to Change; How to Delete
82 Changing/Deleting a Privacy Mask Area How to Change Click the privacy mask area you want to change in the registered privacy mask display area (capture area) or select a privacy mask area by clicking [Next]. Privacy mask areas can be changed using the mouse or by entering values. Entering values ...
Page 84 - Display Screens of Panorama Creation Tool; Capturing a Panorama Image
84 Display Screens of Panorama Creation Tool (1) [Load from camera] Show the panorama image saved in the camera. (2) [ S ave to camera] Save the currently shown panorama image in the camera. (3) [Load from file] Show JPEG files as a panorama image. (4) [ S ave to file] Save the currently shown panor...
Page 85 - How to Save; How to Open from Image Files
Panorama Creation Tool 85 5 Adm in Tools Note • While a panorama image is being created, the connection of anyone other than Administrators and connections other than RTP are cut off. • When a small value is entered for [Maximum Frame Rate: Video Transmission] under [Video] > [JPEG] in the Settin...
Page 86 - View Restriction Setting Tool
86 View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. [Apply View Restriction S etting] Restrictions set by the View Restriction Setting Tool are applied i...
Page 87 - Display Screens of View Restriction Setting Tool
View Restriction S etting Tool 87 5 Adm in Tools Display Screens of View Restriction Setting Tool (1) Video Display Area The video currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the Admin Viewer. For details, see “How to Operate the Viewer” (p. 124). (2)...
Page 88 - Setting View Restrictions
88 (10)[Display in panorama screen] Apply the current view restriction settings to the panorama screen. At this point, the settings are not yet saved in the camera. Be sure to click [Save settings]. (11)[Restore settings] Clear the settings you have specified on the screen of the tool and restore th...
Page 91 - Display Screens of Preset Setting Tool
Preset S etting Tool 91 5 Adm in Tools Display Screens of Preset Setting Tool (1) Video Display Area The video currently captured by the camera is shown. Pan, tilt, and zoom operations are the same as in the Admin Viewer. For details, see “How to Operate the Viewer” (p. 124). (2) [ S witch Mouse Ope...
Page 92 - Setting the Preset
92 • [White Balance] Set the white balance of the camera to [Auto] or according to the light source of the condition in which it is used. For details on light sources, see p. 43. • [R Gain], [B Gain] If white balance is set to [Manual], set the respective gains to a value between 0 and 1023. (11)[Ge...
Page 93 - Using the Digital PTZ Function to Set Presets
Preset S etting Tool 93 5 Adm in Tools If you click on the panorama screen, the preview frame will move to center on the clicked point. The settings are reflected in the video display area. If you previewed incorrect settings, etc., and want to restore the settings registered in the camera, click [R...
Page 94 - Specifying Detailed Settings
94 Note Digital PTZ is a function for transmitting only the specified part of a camera video. Therefore, this function reduces the load on the network. Specifying Detailed Settings If you want to fine-tune the camera angle or to adjust the video, etc., click [Detailed Settings] and specify the det...
Page 95 - Preset Tour; Setting the Preset Tour
Preset S etting Tool 95 5 Adm in Tools Preset Tour Set a preset tour whereby the camera tours and monitors the multiple presets currently set. [Preset Tour] Tab Display Screen (1) [Preset Tour] selection box. Select when you want to perform a preset tour from the following options. [Not used] Pres...
Page 97 - Intelligent Function Setting Tool; Moving Object Detection; Alert
97 Adm in Tools 5 This tool is used to set intelligent functions that perform uploads, notify the viewer, etc., if a change has occurred in the captured video due to movement of a subject. The intelligent functions can perform the following 6 types of detection. Use detection types that best serve y...
Page 98 - Abandoned Object Detection; Removed Object Detection; Camera Tampering Detection
98 Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration. Object abandone...
Page 99 - Notes on Use of This Camera
Intelligent Function S etting Tool 99 5 Adm in Tools Caution Notes on Use of This Camera The intelligent functions are not suitable for applications where high reliability is required. If constant and maximum reliability is required for surveillance it is not recommended that you use this function. ...
Page 100 - Display Screen of Intelligent Function Setting Tool
100 Display Screen of Intelligent Function Setting Tool (1) Video Display Area The video currently captured by the camera is shown. Detection areas are shown in translucently colored frames (rectangular or polygonal) and the detection line is shown as a translucently colored polygonal line or line s...
Page 101 - Flow of Intelligent Function Setting; Camera Position Settings
Intelligent Function S etting Tool 101 5 Adm in Tools If camera control privileges are not obtained, this function is grayed out. (10)[Detection S ettings] Show the [Detection Settings] dialog box (p. 108). This dialog box allows you to reduce the effects of lighting changes. (11)[Lock camera positi...
Page 102 - Intelligent Function Settings
102 Intelligent Function Settings When you click [Add] in the [Detection Setting List], the [New Detection Settings] dialog box is displayed. Set the [Detection Setting Number] and [Detection Type] of the detection setting you want to add, and then click [OK]. Up to 15 different detection settings...
Page 103 - Passing detection
Intelligent Function S etting Tool 103 5 Adm in Tools Setting Intelligent Function Detection Settings Setting Detection Criteria ([Detection Criteria] tab) Set detection criteria while operating the camera and checking the video in the video display area. (1) [Detection S ettings Name] You can use...
Page 104 - Setting Detection Areas
104 Setting Event Operations ([Event] tab) Set operations to be performed upon detection of changes in a subject. [Event] tab (1) S pecify the operation timing. (Multiple checkboxes can be selected.) [ON Event Operation] checkbox When selected, the operations set in (2) [E-mail Notification] and [...
Page 105 - Setting the Detection Line; Setting Detection Criteria per Detection Type; Detect criteria for [Moving Object Detection]
Intelligent Function S etting Tool 105 5 Adm in Tools An outline for the detection object is drawn using a polygon with up to 32 points. If there are multiple detection objects, the area is drawn around the largest object. Note • Drag the square marks ( ■ ) at each angle to change the shape of the p...
Page 107 - Setting by Right-Click Menu
Intelligent Function S etting Tool 107 5 Adm in Tools Note Detection will not be possible for three seconds after the change ratio is modified when camera tampering detection is selected, or when switching into camera tampering detection from another detection mode. Detect criteria for [Passing Dete...
Page 108 - Reducing effects of lighting change; Displaying Event Status
108 [Copy event settings] Copy the event operations of the detection setting selected. [Paste event settings] Paste the copied event operations to the detection setting selected. Reducing effects of lighting change Intelligent functions may not work when the entire screen is exposed to sudden chan...
Page 109 - Display Screens of Log Viewer; Log Viewer
109 Adm in Tools 5 This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer (1) [Download] Download log files from this camera or memory cards. (2) [Reload] Reload the displayed log file and show the latest logs. (3) [Previous File] If there are multiple log f...
Page 110 - Downloading Log Files
110 (13)[Date & Time] Set the date and time of the log you want to show using the filter function. Select the [Specify start date & time] or [Specify end date & time] checkbox to set the date and time. (14)[Apply filter] Show the filtered logs in the log display area. (15)[ S earch for] ...
Page 111 - Saving a Log to a File/Opening a Saved Log
Log Viewer 111 5 Adm in Tools Saving a Log to a File/Opening a Saved Log How to Save Click [Save to local file] and save using the [Save As] dialog box. How to View Click [Open local file] and select a log file using the [Open] dialog box. Copying/Searching Logs How to Copy Click to select the l...
Page 112 - Display Screens of Recorded Video Utility
112 This utility manages video recorded on a memory card. It allows you to play back recorded video and download it to a computer, display a video list or perform filtering. Display Screens of Recorded Video Utility (1) [Refresh Video List] Update the video list to the current state. (2) [Refresh Do...
Page 113 - Confirming Recorded Video; Refreshing Video List; Selecting Videos; Narrowing Down the Number of Videos
Recorded Video Utility 113 5 Adm in Tools Confirming Recorded Video The video list displays the following information: [Date & Time] Displays the date and time of a video recording. [Format] Displays the format of a recorded video ([JPEG] or [H.264]). [Recording Type] Displays the type of record...
Page 114 - Downloading Video; Playing Back Videos; For JPEG
114 Downloading Video Download video recorded on a memory card to a computer. Click [Browse] to specify a folder. The video is downloaded to the specified folder. Note When the download folder is changed, the download status of the files in the download folder prior to the change becomes [Not Downlo...
Page 115 - Slider/Playback Control
Recorded Video Utility 115 5 Adm in Tools Note • [Real Time] can be selected only for playback of downloaded videos. • [Not Downloaded] or [Partially Downloaded] videos may not be played back in the order they were recorded. Slider/Playback Control Drag the slider to change playback position. The fo...
Page 116 - Deleting Videos; Displaying Memory Card Information
116 [ S ave Playback Frame As] Video frames that are being displayed can be saved as a separate file. Clear the [Enable H.264 playback] checkbox to play H.264 video in an external player. [Number of downloaded video files] The number of downloaded files the video consist of is displayed. [Playback w...
Page 117 - Using Control for Admin; Opening/Closing Control Items; Control for Admin
117 Adm in Tools 5 This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to the Privacy Mask Setting Tool, View Restriction Setting Tool, Preset Setting Tool and Intelligent Function Setting Tool. Using Control for Admin Click the [Control fo...
Page 119 - Admin Viewer/VB Viewer
Chapter 6 Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer S tartup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and S ettings
Page 120 - • The operable ranges differ between the viewers.; Overview of Viewer
120 Accessing this viewer via a web browser allows you to display video and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. Major Differences Between the Admin Viewer and the VB Viewer • The operable ranges differ between the viewers. Admin Viewer: Users ca...
Page 121 - List of Authorized User Authorities
Overview of Viewer 121 A d min Viewer/ V B V iewer 6 [Administrator] This user is given all authorities. The user name is fixed to “root”. The Administrator can launch the Admin Viewer from the [Admin Viewer] link on the top page. [Authorized User] Authorized users can launch the Admin Viewer from t...
Page 123 - Launching the Viewer
123 6 A d min Viewer/ V B V iewer Launching the Viewer See “Chapter 3 Top Page of the Camera” > “User Authentication” (p. 32) for information on the user name and password. The viewer is launched. Shutting Down the Viewer Close the web browser in the viewer to shut down. Connecting from Admin Too...
Page 124 - Display Screens of Admin Viewer; How to Operate the Viewer
124 Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you only open panels that are necessary, and can put them a...
Page 125 - VB Viewer
How to Operate the Viewer 125 A d min Viewer/ V B V iewer 6 (11)[Obtain/Release Camera Control] button This button is used to obtain/release the camera control privileges. (12)Information Field Information messages, warning messages and error messages are shown to the user. (13)[Get a S napshot] but...
Page 126 - Obtaining Camera Control Privileges; How to Operate; Camera Control Privilege Status Indicator
126 (5) [Reconnect] button The camera is reconnected. (6) [Audio Reception] button Displays the Receive Audio panel. (7) Control Privilege S tatus Indicator Whether or not the current client has camera control privileges is shown in this area. (8) [Obtain/Release Camera Control] button This button i...
Page 127 - Controlling the Camera; Changing the Camera Angle; Blue
How to Operate the Viewer 127 A d min Viewer/ V B V iewer 6 Controlling the Camera Obtain camera control privileges before carrying out the following operations. These operations can be carried out in both the Admin Viewer and the VB Viewer. Note • Operations carried out by clicking or dragging will...
Page 128 - Changing the Camera Zoom Ratio; Using the Preset/Home Position; Compensating Backlight
128 Changing the Camera Zoom Ratio Move the knob on the slider up or down to zoom in or out The camera zoom ratio will change according to the knob position on the slider. The knob can also be moved by clicking on an empty part of the slider. Note • In the Admin Viewer, you can also control the zo...
Page 130 - Exiting Digital PTZ; Setting Video and Audio; Changing the Video Size
130 PTZ panel to the preset position and display the video inside the frame in the video display area. Click the [Home Position] button to move the preview frame on the Digital PTZ panel to the home position and display the video inside the frame in the video display area. Note Register the preset o...
Page 131 - Displaying in Full Screen Mode; Receiving Audio
How to Operate the Viewer 131 A d min Viewer/ V B V iewer 6 • When the viewer is launched, the display screen size opens at [Actual Pixels]. Displaying in Full Screen Mode You can show video over the entire display. Clicking this button will switch the viewer to full screen mode. To close the full...
Page 132 - Checking Information
132 Select the [Receive audio] checkbox in the Receive Audio panel that appears and use the slider to set an appropriate volume. Note • To receive audio, set [Server] > [Audio Server] > [Audio Transmission from the Camera] to [Enable] in the setting pages beforehand (p. 54). • The first time t...
Page 133 - Magnifying Part of the Video (Viewer PTZ); Viewer PTZ; Opening the Viewer PTZ Panel; Moving the Preview Frame; Move by dragging; Performing Operations and Settings in the Admin Viewer
133 6 A d min Viewer/ V B V iewer The operations and settings that can be performed only in the Admin Viewer are explained. Magnifying Part of the Video (Viewer PTZ) You can use the Viewer PTZ panel to magnify part of the camera’s video in the video display area. Viewer PTZ Viewer PTZ uses the dig...
Page 134 - Exiting Viewer PTZ; Opening/Closing and Moving Control Items
134 Note After changing the preview frame, the video display area will continue to display the cropped video corresponding to the preview frame even after the Viewer PTZ panel is closed. However, when you reconnect to Admin Viewer, the initial status will be restored. Exiting Viewer PTZ Click the ...
Page 135 - Setting the Smart Shade Control; Setting the Focus
Performing Operations and S ettings in the Admin Viewer 135 A d min Viewer/ V B V iewer 6 Note Changing the [Pan/Tilt] speed or [Zoom] speed will not change the speed of the slider, or of the pan, tilt or zoom in panorama. Setting the Smart Shade Control The smart shade control function differs fr...
Page 136 - Setting White Balance
136 (1) Exposure Mode Select from [Auto], [Manual], [Auto (Flickerless)] or [Auto (Shutter-priority AE)]. If [Auto] is selected for [Day/Night] under [Camera] in the Setting page (p. 43), select [Auto ], [Auto (Flickerless)] or [Auto (Shutter-priority AE)]. [Auto] The exposure is controlled automati...
Page 137 - Setting the Day/Night Mode; Selecting the External Device Output
Performing Operations and S ettings in the Admin Viewer 137 A d min Viewer/ V B V iewer 6 Example of setting method: Illuminate a white subject (white paper, etc.) using the light source, making sure the subject fills the entire screen, and then execute [One-shot WB]. [R Gain], [B Gain] When setting...
Page 138 - Setting automatic control
138 • Click [Register] after completing the above settings to register the custom settings. (1) Custom setting button Select the numbered button with the registered custom settings to load the settings. (2) [Register Custom S ettings] The [Register Custom Settings] panel is displayed. (3) [Register ...
Page 139 - Adjusting Image Quality
Performing Operations and S ettings in the Admin Viewer 139 A d min Viewer/ V B V iewer 6 Adjusting Image Quality (1) [Noise Reduction] Select [Mild], [Standard], or [Strong] for the noise reduction setting. Principally, this setting is more effective in low-light conditions. When set to [Strong],...
Page 140 - Recording to a Memory Card Manually; Recording Videos Manually
140 (3) [Intelligent Function (Volume detection)] The volume detection status is displayed. When sound that meets the criteria selected under [Event] > [Volume Detection] in the Setting Page is detected, the icon turns green (p. 56). Example: Volume Detection status ON Recording to a Memory Card ...
Page 141 - Appendix
Chapter 7 Appendix ❏ Memory Card Access ❏ Modifiers ❏ Troubleshooting ❏ List of Log Messages ❏ List of Viewer Messages ❏ Restore Default S ettings ❏ List of Factory Default S ettings ❏ S pecifications ❏ Index
Page 142 - Access to the Memory Card; FTP Software Settings; Memory Card Access
142 You can set the camera so that the following data is saved automatically to the camera’s memory card. (“Chapter 4 Setting Page”, “[Memory Card] Memory Card Operations and Settings” (p. 69)). When either the storage capacity of the memory card or the number of files that can be saved is reached, ...
Page 143 - File Name Format for Data Downloaded with Recorded Video Utility
Memory Card Access 143 7 Appen di x File Name Format for Data Downloaded with Recorded Video Utility Example: Video, manually recorded on S ept. 10, 2013, starting from 16:06:19 (Camera Time Zone: GMT+09:00). (1) Video recording date (2) File creation time (UTC) (3) Recording start time (UTC) (4) ...
Page 145 - Available Modifiers
Modifiers 145 7 Appen di x Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 52) [ Parameter (query string) ] All modifiers can be used. [FTP Upload] (p. 52) [ Subdirectory Name to Create ] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be...
Page 146 - Troubleshooting
146 Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. Troubleshooting Problem Countermeasures...
Page 148 - Log Messages on the Camera; W001 Starting and stopping of system [info]; List of Log Messages
148 Log Messages on the Camera Log messages are classified into the following types. Note If no content is recorded in a log for approximately two hours, “-- MARK --” will be recorded in the message area. Application (Camera) Messages W001 Starting and stopping of system [info] W030 Startup and sh...
Page 151 - V320 Internal error in intelligent service [err]
List of Log Messages 151 7 Appen di x V200 Video input warning [warning] V300 Video input error [err] V320 Internal error in intelligent service [err] V321 Pseudo mode setting error in intelligent service [err] V400 Video input initialization error [crit] V401 Video input command error [crit] V402 V...
Page 152 - HTTP Server Messages
152 V420 Could not start intelligent service [crit] V421 Intelligent service error [crit] Application (Memory Card) Messages M001 Starting and stopping of memory card control module [info] M203 Not enough space on memory card [warning] M204 Invalid file removed [warning] M301 Memory card control m...
Page 153 - System Messages; S012 External device service started [info]
List of Log Messages 153 7 Appen di x H201 Timeout disconnect [warning] System Messages S001 System started [info] S002 System settings changed [info] S010 Event service started [info] S011 Event service shut down [info] S012 External device service started [info] S013 External device service shut...
Page 157 - Messages Displayed in the Information Field; Information Messages; List of Viewer Messages
157 Appen di x 7 Messages Displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Information Messages List of Viewer Messages Icon Category Explanation Information Message Help messages on various buttons, pull-do...
Page 158 - Warning Messages
158 Warning Messages Message Explanation Could not connect to the camera. Connection failed due to an invalid IP address, etc. The camera is busy. The connection limit was exceeded. Failed to get camera control privileges. The request for camera control privileges was denied because the camera was...
Page 159 - Restore Default Settings
159 Appen di x 7 It is recommended that you write down the settings for respective camera functions. If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. *For factory default settings, see p. 161. Restoring the Initial Setting ...
Page 161 - List of Factory Default Settings
161 Appen di x 7 List of Factory Default Settings Item S etting • User Name (Administrator ID) root • Administrator password camera • Path to setting pages admin • LAN LAN Interface Auto Maximum Packet Size 1500 • IPv4 IPv4 Address Setting Method Manual IPv4 Address 192.168.100.1 Subnet Mask 255.255...
Page 168 - Specifications
168 Specifications Camera Image Sensor 1/4.85 type CMOS (primary color filter) 1/3 type CMOS (primary color filter) Number of Effective Pixels Approx. 2.1 million pixels Scanning Method Progressive Lens 3.5x optical (4x digital zoom) zoom lens with auto focus Fixed focal length lens (4x digital zoom...
Page 172 - Numerics; Index
172 Numerics 802.1X Authentication .........................................67 A Abandoned Object Detection ...........................105 Access Control ....................................................60 Admin Tools ........................................................76 Admin Tools Certific...