Page 3 - ii; Copyright
ii Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)with all rights reserved. Under the copyright laws, this manual may notbe reproduced in any form, in whole or part, without prior writtenconsent of CCSI. Portions copyrighted by Infowave Software, Inc. and Second GlanceSof...
Page 4 - iii; Trademarks; ScanTastic is a trademark of Second Glance Software.; As an E; this product meets the E; ® guidelines for energy efficiency.
iii Trademarks Canon and BJ are registered trademarks and BCI, Bubble Jet, MultiPASS,and UHQ are trademarks and SelectExchange is a service mark ofCanon Inc. PowerPrint, SpoolMaster, and the Infowave logo are trademarks ofInfowave Software, Inc. Apple, Finder, and Macintosh are registered trademarks...
Page 5 - iv; C. Power Requirements
iv USERS IN U.S.A. PRE-INSTALLATION REQUIREMENTS FOR CANONFACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’sdimensions and weight. B. Order Information 1. Only a single line, touch-tone or rotary telephone set is to be used. 2. Order an RJ11-C mo...
Page 6 - IN CASE OF EQUIPMENT MALFUNCTION; RIGHTS OF THE TELEPHONE COMPANY
v IN CASE OF EQUIPMENT MALFUNCTION Should any malfunction occur which cannot be corrected by the proceduresdescribed in this User’s Manual , disconnect the equipment from the telephone line or unplug the power cord. The telephone line should not be reconnected orthe power cord plugged in until the p...
Page 7 - USERS IN CANADA
vi USERS IN CANADA PRE-INSTALLATION REQUIREMENTS FOR CANONFACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See Appendix A for the unit’sdimensions and weight. B. Order Information 1. Provide only a single-line to touch-tone or rotary telephone setterminated with a standard ...
Page 8 - vii; NOTICE
vii NOTICE The Industry Canada label identifies certified equipment. This certificationmeans that the equipment meets telecommunications network protective,operational and safety requirements as prescribed in the appropriate TerminalEquipment Technical Requirements document(s). The Department does n...
Page 9 - viii; Using Your Documentation; Quick Start Guide; Conventions; Continue
viii Using Your Documentation The following documentation is supplied with the MultiPASS™ C635 tohelp you use your new Canon multi-talented color printer. Quick Start Guide This booklet describes how you unpack, set up, and start using yourMultiPASS C635. It includes how to install the MultiPASS Des...
Page 10 - ix; Introduction; Contents
ix MPC-635—USERS MANUAL/V000/06-99 1 Introduction Supplies and Accessories ...................................................................................... 1-2 BJ Cartridges and BJ Tanks........................................................................... 1-2 Canon Specialty Papers ........
Page 11 - Sending a Document to More Than One Location; Receiving Faxes; Receiving Both Documents and Telephone Calls Automatically—
x MPC-635—USERS MANUAL/V000/06-99 Printer Settings for Various Print Media ........................................................... 2-21Loading Paper ...................................................................................................... 2-22 Automatically Feeding Paper ..............
Page 12 - xi; Communicating Using the Distinctive Ring Pattern Detection; Scanning With the MultiPASS C635
xi MPC-635—USERS MANUAL/V000/06-99 Receiving While Copying, Printing, or Registering .......................................... 5-6 Printing a Received Fax Stored In Memory ................................................ 5-6 Using the Distinctive Ring Pattern Detection (DRPD) Feature .................
Page 13 - xii
xii MPC-635—USERS MANUAL/V000/06-99 8 Troubleshooting Paper Jams ........................................................................................................... 8-3 Jams in the Automatic Document Feeder (ADF) ....................................... 8-3 Jams in the Sheet Feeder .............
Page 15 - Supplies and Accessories; BJ Cartridges and BJ Tanks; Maintaining the
1-2 Introduction Chapter 1 MPC-635—USERS MANUAL/V000/06-99 Supplies and Accessories Your MultiPASS C635 supports excellent and unique print media options that will allow you to produce dazzling, professional, and funpresentations. All of these print media are specially designed andmanufactured to wo...
Page 16 - Canon Specialty Papers; Printing With the MultiPASS C635
Chapter 1 Introduction 1-3 MPC-635—USERS MANUAL/V000/06-99 Intr oduction N Canon has more engineers dedicated to creating quality ink forproviding the best results for output on Bubble Jet products than anyother organization. Canon does not prohibit the use of third-party inksand the use of third-pa...
Page 17 - Getting Help From Canon; excluding holidays) for products still under warranty
1-4 Introduction Chapter 1 MPC-635—USERS MANUAL/V000/06-99 Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technicalsupport * options including: ❍ 24-hour, 7-day-a-week, toll-free automated support for troubleshootingissues on most current products ( 1-800-423-23...
Page 18 - Servicing the MultiPASS C635; Save your sales receipt for proof of purchase; . In the event that your; Important Safety Instructions
Chapter 1 Introduction 1-5 MPC-635—USERS MANUAL/V000/06-99 Intr oduction Servicing the MultiPASS C635 The Canon MultiPASS C635 is designed with the latest technology to provide trouble-free operation. The warranty card that comes withyour MultiPASS describes Canon’s limited warranty. Be sure to read...
Page 19 - The power cord or plug is damaged or frayed.
1-6 Introduction Chapter 1 MPC-635—USERS MANUAL/V000/06-99 ❍ Do not use the MultiPASS near water. If you spill liquid on or intothe unit, unplug it immediately and call the Canon Customer CareCenter. ❍ Slots and openings in the cabinet and the back or bottom areprovided for ventilation. To ensure re...
Page 20 - Main Components of the MultiPASS C635; Front View
Chapter 1 Introduction 1-7 MPC-635—USERS MANUAL/V000/06-99 Intr oduction Main Components of the MultiPASS C635 Before using the MultiPASS C635, it’s a good idea to familiarize yourselfwith the components and understand their functions. Front View SENDING DOCUMENT SUPPORT HOLDS DOCUMENTS AS THEY FEED...
Page 22 - Using the Operator Panel; Document feed lever; button
Chapter 1 Introduction 1-9 MPC-635—USERS MANUAL/V000/06-99 Intr oduction Using the Operator Panel This section presents a brief description of the operator panel on theMultiPASS C635. Document feed lever Set this lever to the left ( ) for automatic feed or to the right ( ) formanual document feed. C...
Page 24 - Special Function Buttons; Press when you want to form-feed paper when printing.; Press to reset the MultiPASS to Standby mode if the LCD displays; Arrow buttons
Chapter 1 Introduction 1-11 MPC-635—USERS MANUAL/V000/06-99 Intr oduction Special Function Buttons FUNCTION button Use to register user settings, to run the print head cleaning process, or toprint faxes stored in the MultiPASS’s memory. CARTRIDGE button Press to move the BJ cartridge holder to the c...
Page 25 - Loading Paper in the Sheet Feeder; Printing With the; appears in the LCD display, you need to; Make sure the
1-12 Introduction Chapter 1 MPC-635—USERS MANUAL/V000/06-99 Loading Paper in the Sheet Feeder The paper you load in the sheet feeder is used for printing documents or for incoming faxes. For printing documents, you can use any ofthe Canon Specialty Papers described in Chapter 2, Printing With the Mu...
Page 26 - Slide the stack of
Chapter 1 Introduction 1-13 ❍ Align the edge of the paper with the right edge of thesheet feeder. ❍ Secure the stack with the paper guide. Preparing Documents for Faxing, Copying, or Scanning You can use the MultiPASS to fax, copy, or scan documents that areprinted on standard letter, legal, or A4 s...
Page 27 - Loading the Document; Stack your
1-14 Introduction Chapter 1 ❍ Remove all staples, paper clips, and the like before feeding thedocument. ❍ Make sure any glue, ink, or correction fluid on the paper iscompletely dry before feeding the document. ❍ Make a photocopy of any document that will not feed into theMultiPASS. You can then feed...
Page 28 - Feed the
Chapter 1 Introduction 1-15 ❍ Insert the document face down (letterhead first) into theADF until you hear a beep. ❍ Adjust the document guides to the width of thedocument. The MultiPASS automatically feeds the pages one by one from thebottom. If you have problems feeding multiple-page documents, ins...
Page 29 - Adding Pages to the Document; Thick paper
1-16 Introduction Chapter 1 Adding Pages to the Document If you want to add pages while the MultiPASS is sending a document,wait until the last page is feeding into the unit and then insert the newsheets. Insert the first new page so it overlaps the last page by about oneinch (2.5 cm). Always wait u...
Page 30 - Identifying Your Documents; Using the MultiPASS Fax Setup Utility
Chapter 1 Introduction 1-17 Identifying Your Documents When sending a document, the following information is printed out by the receiving fax: your fax number, your name, and the current dateand time. This information is called your TTI (Transmit TerminalIdentification) and appears at the top of the...
Page 31 - Copying Documents; You can use the BC-21e Color BJ Cartridge to make color copies.; Press
1-18 Introduction Chapter 1 Copying Documents One of the convenient features of the MultiPASS is its ability to makehigh-quality copies. Copying in black and white, you can make up to 99 copies of one document at a time. N It’s a good idea to use the optional BC-20 Black BJ Cartridge when youmake bl...
Page 32 - Change the
Chapter 1 Introduction 1-19 ❍ To change the resolution for color copying, press the COLOR COPY button. ❍ To change the copying resolution for black and whitecopying, press the B&W FAX/COPY button. N When copying in color: • Use COLOR FINE resolution for 360 × 360 dpi; this results in a much bett...
Page 33 - Enter the
1-20 Introduction Chapter 1 ❍ To reduce the size of the copies, use the < or > buttons to select the reduction percentage you want (70%, 80%,90%, or 100%): ❍ To make multiple copies (in black and white), use thenumber buttons to enter the number of copies (up to 99). ❍ To stop copying at any t...
Page 34 - Miscellaneous; If the Power Goes Out; Troubleshooting; Using Switch Boxes; Disconnecting the MultiPASS
Chapter 1 Introduction 1-21 Miscellaneous If the Power Goes Out If power to the MultiPASS is cut off, any documents stored in its faxmemory will be lost. Because of this, be sure to print documents storedin memory or resend them as soon as possible. (The MultiPASSautomatically prints a Memory Clear ...
Page 36 - Paper Handling; Selecting Paper; Plain Paper
2-2 Printing With the MultiPASS C635 Chapter 2 Paper Handling One of the most important things you can do to assure the best possibleprinting performance of your MultiPASS is to select the correct paper.Your MultiPASS produces letter quality print on most plain bondpapers, including cotton bond and ...
Page 37 - Greeting Cards
Chapter 2 Printing With the MultiPASS C635 2-3 Printing Greeting Cards Get the most out of your Canon Creative or other card-making softwarewith Canon Greeting Cards. These cards give your unique, personalizedcards the look and feel of professional cards. You can create cards,invitations, announceme...
Page 38 - Paper Guidelines; When selecting or loading paper, please remember the following:; Understanding the Printer Driver; Word
2-4 Printing With the MultiPASS C635 Chapter 2 Paper Guidelines When selecting or loading paper, please remember the following: ❍ Attempting to print on damp, curled, wrinkled, or torn paper cancause paper jams and poor print quality. ❍ Use cut-sheet paper only. You cannot use multipart paper. ❍ Whe...
Page 39 - Select Chooser from the Apple; Print a
Chapter 2 Printing With the MultiPASS C635 2-5 Printing ❍ Use the Chooser to configure your system to print to theMultiPASS C635. ❍ Select Chooser from the Apple ® menu. ❍ On the left side of the Chooser, click the MultiPASS C635icon. ❍ On the right side of the Chooser, select the MultiPASSC635 as y...
Page 40 - Setting Up Print Jobs; Using the Page Setup Dialog; Paper
2-6 Printing With the MultiPASS C635 Chapter 2 N From the Chooser you can enable or disable SpoolMaster™, thebackground printing software. When Background Printing is on, youcan continue using your computer while you print. When BackgroundPrinting is off, you must wait until your print job finishes ...
Page 41 - Orientation; determine the proper spacing between
Chapter 2 Printing With the MultiPASS C635 2-7 Printing ❍ Orientation Select the orientation you want. Portrait prints your documentupright while Landscape prints it sideways. ❍ Photocopy Reduction Use this selection only when a value less than 100% is entered in theReduce/Enlarge field. With Photoc...
Page 42 - Using the Page Setup Options Dialog; Choose the following options to control how your documents print:; Flip Horizontal
2-8 Printing With the MultiPASS C635 Chapter 2 FLIPHORIZONTAL FLIPVERTICAL INVERTIMAGE Using the Page Setup Options Dialog Click the Options button in the Page Setup dialog to set additionaldocument options. Page Setup Options affect every page of yourdocument. Choose the following options to contro...
Page 43 - Using the Paper Dialog; Paper List; Enter the name of the new paper size in the Name edit box.
Chapter 2 Printing With the MultiPASS C635 2-9 Printing Using the Paper Dialog Click the Paper button in the Page Setup dialog to create custom papersizes and select which paper sizes appear in the Page Setup dialog. N You should be in an application program, not the Finder, when creating acustom pa...
Page 44 - To adjust the page margins, select Custom Margins, then enter your; modify sizes that have a gray radio button beside them.; To delete a custom paper size:; delete those sizes which have a gray radio button beside them.; Using the Settings Dialog
2-10 Printing With the MultiPASS C635 Chapter 2 4. To adjust the page margins, select Custom Margins, then enter your desired top, left, right, and bottom margin values. Custom margins defined this way only affect the maximumprintable area. To set the printed margins, define the document’smargins wi...
Page 45 - Using the Print Dialog; From within any application, choose Print from the File menu.; Select a print mode as follows.
Chapter 2 Printing With the MultiPASS C635 2-11 Printing Using the Print Dialog In the Print dialog you can choose whether you want higher quality orfaster printing, the number of copies, the page range, black and white,color or grayscale printing, and the paper source. From within any application, ...
Page 46 - Using the Print Options Dialog; Print Order; Using the Color Dialog
2-12 Printing With the MultiPASS C635 Chapter 2 Using the Print Options Dialog In the Print dialog, click the Options button to set the printing order ofyour documents and cover page. ❍ Print Order Select Front To Back to print in normal page sequence, or Back ToFront to print in reverse order from ...
Page 47 - Print Colors As
Chapter 2 Printing With the MultiPASS C635 2-13 Printing ❍ Print Colors As Use this menu to choose whether to output your document in fullcolor, grayscale, or black and white. Full Color: In this mode, documents are printed in full color. Grayscale: When this option is selected, color objects are pr...
Page 48 - Brightness; Using the Preview Window
2-14 Printing With the MultiPASS C635 Chapter 2 Scatter: Use the scatter dither option when printing photos from “paint” or image editing packages. Thisoption also works well when printing images withgradients or blends. Scatter dither does not use a regular pattern togenerate color or grayscale out...
Page 49 - Activating SpoolMaster; Menu and select Chooser.; Select the MultiPASS C635 printer driver for your printer.; Printing With SpoolMaster
Chapter 2 Printing With the MultiPASS C635 2-15 Printing When you print a document using background printing, the driver savesa copy of the document you are printing as a spool file, then returns theuse of your computer to you. SpoolMaster reads the file and continuesprinting in the background—infor...
Page 50 - Cancelling a Print Job
2-16 Printing With the MultiPASS C635 Chapter 2 The SpoolMaster window displays information about the currentlyprinting document and any documents queued to be printed. It alsoallows you to cancel, pause, remove, or rearrange the printing order. The SpoolMaster window is divided into three parts: ❍ ...
Page 51 - If a document is in the process of being printed when you choose; To resume printing, choose Resume Printing from the File menu.; Setting the SpoolMaster Preferences; Printing Tips; Achieving the Best Output Quality
Chapter 2 Printing With the MultiPASS C635 2-17 Printing 2. If a document is in the process of being printed when you choose Stop Printing, printing will not stop until the currently printingdocument is completed. 3. To resume printing, choose Resume Printing from the File menu. Setting the SpoolMas...
Page 52 - In most cases, to get the best output quality:; Printing at Best Resolution; Select Scatter for images with complex colors or gradients.
2-18 Printing With the MultiPASS C635 Chapter 2 In most cases, to get the best output quality: ❍ Select the Print Mode output resolution for the print quality youwant to achieve in the Print dialog. ❍ Select the Full Color or Grayscale mode in the Print Colors Asmenu. ❍ Select Scatter mode from the ...
Page 53 - Setting the Paper Thickness Lever; Center for the BC-21e Color BJ Cartridge; Open the
Chapter 2 Printing With the MultiPASS C635 2-19 Printing Setting the Paper Thickness Lever To ensure trouble-free paper handling, you’ll want to set the paperthickness lever before loading paper. ❍ Center for the BC-21e Color BJ Cartridge ❍ Left for the BC-20 Black BJ Cartridge ❍ Right for heavier-w...
Page 54 - again to move the cartridge holder
2-20 Printing With the MultiPASS C635 Chapter 2 ❍ Set the paper thickness lever to left, center, or rightaccording to the BJ cartridge and paper type. See page 2-19 for details. ❍ Press CARTRIDGE again to move the cartridge holder back to its home position. ❍ Close the printer cover. Complete the op...
Page 55 - Printer Settings for Various Print Media
Chapter 2 Printing With the MultiPASS C635 2-21 Printing Printer Settings for Various Print Media Paper Paper thickness lever output Paper feed Media BC-21e BC-20 guides Method Limit (Sheets) Plain paper Center Left Down Auto Approx. 100 (0.4 " or 10 mm stack) Brilliant White Center Left Down Au...
Page 56 - Loading Paper; Automatically Feeding Paper; Center for the BC-21e Color BJ Cartridge.; Set the paper
2-22 Printing With the MultiPASS C635 Chapter 2 Loading Paper You can stack paper in the sheet feeder to load it automatically, or youcan manually feed one sheet at a time through the manual feed slot. You can place approximately 100 sheets of plain paper (20 lb or 75 g/m 2 ) in the sheet feeder at ...
Page 57 - Move the paper guide to the left to match your paper size.; Pull the paper
Chapter 2 Printing With the MultiPASS C635 2-23 Printing ❍ Move the paper guide to the left to match your paper size. ❍ For best results, fan the paper before loading it. ❍ Always fan a stack of paper along the edge that will feedinto the printer first. Fan the paper. 3 Pull the paper support up unt...
Page 58 - Secure the stack with the paper guide.; Auto Feed Guidelines; Slide the stack
2-24 Printing With the MultiPASS C635 Chapter 2 ❍ Align the edge of the paper with the right edge of thesheet feeder. ❍ Secure the stack with the paper guide. ❍ Start your print operation. Auto Feed Guidelines When automatically feeding stacks of paper, follow these guidelines: ❍ Do not leave paper ...
Page 60 - Manually Feeding Paper; After clicking the Print button, you will see this screen:
2-26 Printing With the MultiPASS C635 Chapter 2 Manually Feeding Paper You use the manual feed function when printing on heavier-weight printmedia (24 lb to 28 lb or 90 g/m 2 to 105 g/m 2 ). N You cannot receive faxes when paper is loaded in the manual feed slot. ❍ If you are manually feeding heavie...
Page 61 - Make sure the print side is facing up.; When you are
Chapter 2 Printing With the MultiPASS C635 2-27 Printing ❍ Make sure the print side is facing up. ❍ Align the sheet with the left edge of the manual feed slot,and keep the leading edge of the paper perpendicular tothe left edge. ❍ Slide the paper into the manual feed slot in the back ofthe printer u...
Page 62 - Printing On Envelopes; Envelopes in which letters have been enclosed.
2-28 Printing With the MultiPASS C635 Chapter 2 Printing On Envelopes You can stack up to 10 envelopes in the sheet feeder or you can manuallyfeed envelopes one at a time. U.S. Commercial number 10 (COM10) envelopes and European DLenvelopes are recommended. You may be able to stack envelopes ofother...
Page 63 - Prepare the
Chapter 2 Printing With the MultiPASS C635 2-29 Printing ❍ Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp. ❍ Press all the way around the envelopes to remove anycurls and expel air from inside the envelopes. ❍ Remove any curling from the e...
Page 64 - Insert the envelopes with the print side up.; Insert the
2-30 Printing With the MultiPASS C635 Chapter 2 ❍ Slide a stack of envelopes into the sheet feeder until itstops. ❍ Align the edge of the paper guide with the left edge of thestack of envelopes. ❍ Insert the envelopes with the print side up. ❍ Feed the top of the envelope (return address portion) in...
Page 65 - Using Canon’s Specialty Papers; Specialty Paper Guidelines; Follow these guidelines:; Paper type; Canon Glossy Photo Paper
Chapter 2 Printing With the MultiPASS C635 2-31 Printing Using Canon’s Specialty Papers This section provides guidelines for printing on some of Canon’sSpecialty Papers. Specialty Paper Guidelines N Be sure to read any instructions that come with your Canon SpecialtyPaper. These instructions provide...
Page 66 - Canon’s High Resolution Paper; Using the Paper Output Guides
2-32 Printing With the MultiPASS C635 Chapter 2 ❍ Do not leave any type of film in the sheet feeder for long periods oftime. Dust and dirt may accumulate on the film resulting in spottyprinting. ❍ To avoid smudging caused by fingerprints, use a pair of thin clothgloves while loading and handling the...
Page 67 - Using the Cleaning Sheet; Make sure the paper thickness lever is to the center.; Remove the two; Set up
Chapter 2 Printing With the MultiPASS C635 2-33 Printing ❍ When the output guides are raised, the output tray can hold amaximum of 30 sheets. ❍ Always lower the paper guides when using the MultiPASS as a fax machine. The guides may cause paper to pile up and jam. Using the Cleaning Sheet Canon’s Hig...
Page 68 - Adjust the paper guide to the edge of the cleaning sheet.; press FUNCTION
2-34 Printing With the MultiPASS C635 Chapter 2 ❍ Insert the sheet with the sticky side out (toward you) anddown (going into the sheet feeder). ❍ Adjust the paper guide to the edge of the cleaning sheet. ❍ Press the < or > button until ROLLER CLEANING appears. ❍ Press START/COPY. The cleaning ...
Page 69 - Fax setup; Fax Setup
Chapter 3 Using the MultiPASS Fax Setup Utility 3-1 MultiP ASS Fax Setup Utility This chapter contains information and instructions on changing yourMultiPASS C635 fax setup options. It includes: ❍ Fax setup ❍ Setting up fax preferences ❍ Setting up send fax options ❍ Setting up receive fax options ❍...
Page 70 - To save changes and close the dialog box, click OK.
3-2 Using the MultiPASS Fax Setup Utility Chapter 3 N When the MultiPASS is connected to your computer, be sure to use the MultiPASS Fax Setup Utility. Do not make your changes using the operator panel of the MultiPASS. The following instructions summarize the overall procedures forconfiguring Fax S...
Page 71 - Setting Up Fax Preferences; Date Format; Incoming Ring
Chapter 3 Using the MultiPASS Fax Setup Utility 3-3 MultiP ASS Fax Setup Utility Setting Up Fax Preferences When the MultiPASS Fax Setup Utility is launched, it displays thePreferences setup panel. You can change the following options on thispanel. Date Format You can select the format used to displ...
Page 72 - Setting Up Send Fax Options; Fax Information
3-4 Using the MultiPASS Fax Setup Utility Chapter 3 Setting Up Send Fax Options To access the Send Fax setup panel, click the Send Fax tab in theMultiPASS Fax Setup Utility window. You can change the followingoptions on the Send Fax setup panel. Fax Information You can specify the following informat...
Page 73 - Restore Defaults; Setting Up Advanced Send Fax Options; Speed
Chapter 3 Using the MultiPASS Fax Setup Utility 3-5 MultiP ASS Fax Setup Utility Restore Defaults If you want to restore the options on the Send Fax panel to the factorydefaults, click the Restore Defaults button. Setting Up Advanced Send Fax Options You can change the following options by clicking ...
Page 74 - or when you press a speed; twice; All Pages—all pages of the fax.
3-6 Using the MultiPASS Fax Setup Utility Chapter 3 Auto Start Send When you select this option, the MultiPASS starts scanning automaticallywhen you enter a number and press START or when you press a speed dial number. If you don’t select this option, you must press START twice to scan the document....
Page 75 - Setting Up Receive Fax Options; Paper Size
Chapter 3 Using the MultiPASS Fax Setup Utility 3-7 MultiP ASS Fax Setup Utility Setting Up Receive Fax Options To access the Receive Fax setup panel, click the Receive Fax tab on theMultiPASS Fax Setup Utility window. You can change the followingoptions in the Receive Fax setup panel. Paper Size Yo...
Page 76 - Answer Silent Receive
3-8 Using the MultiPASS Fax Setup Utility Chapter 3 ❍ Manual Receive (Manual)—Require you to manually answer theincoming call and then set the MultiPASS for an incoming fax ❍ Answering Machine Mode (AnsMode)—Automatically receive a callwith your answering machine ❍ Distinct Ring Pattern Detect (DRPD...
Page 77 - Setting Up Advanced Receive Fax Options; You set the options if your Receive mode is Fax/Tel switching.; Listen Time Before Ringing
Chapter 3 Using the MultiPASS Fax Setup Utility 3-9 MultiP ASS Fax Setup Utility Setting Up Advanced Receive Fax Options You can change the following options by clicking the Advanced buttonon the Receive Fax setup panel. Speed You can set the transmission speed used to receive faxes. The default is1...
Page 78 - You can set the volume level of the ring tone. The default is Medium.
3-10 Using the MultiPASS Fax Setup Utility Chapter 3 Ring Tone You can set the volume level of the ring tone. The default is Medium. Ring Time When your MultiPASS is set to receive both fax and telephone calls, itrings to inform you of an incoming telephone call. If you do not pick upthe telephone w...
Page 80 - Setting Up Speed Dial Assignments; Maintaining Your Fax Address Book
3-12 Using the MultiPASS Fax Setup Utility Chapter 3 Setting Up Speed Dial Assignments To access the Speed Dial panel, click the Speed Dial tab in the MultiPASSFax Setup Utility. On the Speed Dial tab, you can set up fax numbers for speed dialingwith the MultiPASS. You add the fax recipients in the ...
Page 81 - Entering Fax Numbers; Character; Assigning an Individual to a Speed Dial Code
Chapter 3 Using the MultiPASS Fax Setup Utility 3-13 To change a recipient’s name or fax number, click their name in theAddress Book list and then click Edit. In the Address Data Entry dialogbox, change the appropriate information and then click OK. To remove a recipient from the list, select the re...
Page 82 - Defining a Group Speed Dial Code; On the Speed Dial tab, make sure the desired recipients for your; To close the dialog box without saving your group, click Cancel.
3-14 Using the MultiPASS Fax Setup Utility Chapter 3 Defining a Group Speed Dial Code This section provides instructions for assigning two or more recipientsto a speed dial code. 1. On the Speed Dial tab, make sure the desired recipients for your group are set up as individual speed dial assignments...
Page 83 - Sending Faxes With the MultiPASS C635; Using the; Sending a Document; Memory Sending
Chapter 4 Sending Faxes With the MultiPASS C635 4-1 MPC-C635—USERS MANUAL/V000/06-99 Sending F a x e s You can use the MultiPASS C635 to send paper faxes. You can customize the fax settings of your MultiPASS by changing thefactory default user settings. This might include the date format thatdisplay...
Page 84 - Regular Dialing; Use the numeric buttons to dial the number.; Dial the other
4-2 Sending Faxes With the MultiPASS C635 Chapter 4 Regular Dialing ❍ Place the document face down in the AutomaticDocument Feeder (ADF). See page 1-14. ❍ The LCD display shows how much of the unit’s memoryis in use, then displays the current resolution, and thenthe message DOCUMENT READY . ❍ Change...
Page 86 - light is flashing, correct the error described in the LCD; . You may need to open the operator panel; Automatic Dialing; Using the MultiPASS Fax Setup; Load the
4-4 Sending Faxes With the MultiPASS C635 Chapter 4 The MultiPASS automatically redials if the receiving fax does not answer,if the line is busy, or if a transmission error occurs. You can specify thenumber of times it redials using the Retries option in the Send Fax panelof the MultiPASS Fax Setup ...
Page 87 - Use automatic
Chapter 4 Sending Faxes With the MultiPASS C635 4-5 ❍ Press the one-touch speed dialing button (1 through 6)assigned to the number you wish to fax to; the nameassigned to that button is displayed. OR ❍ Press CODED DIAL and enter the appropriate two-digit coded speed dialing code. ❍ If a number is no...
Page 88 - Sending a Document Using Group Dialing; and the code under which you registered the group.; Choose the
4-6 Sending Faxes With the MultiPASS C635 Chapter 4 Sending a Document Using Group Dialing If you frequently send plain paper faxes to the same group of people,you can use the MultiPASS Fax Setup Utility to assign a “group” ofnumbers to a speed dial code. (See “Defining a Group Speed Dial Code”in Ch...
Page 89 - Redialing; Manual; To start dialing again, just press; . The MultiPASS redials the; Automatic; and the transaction number while the
Chapter 4 Sending Faxes With the MultiPASS C635 4-7 If there is no group registered under the one-touch speed dialing buttonor the two-digit code, the LCD displays the NO TEL # message. Make sure you entered the correct number and that the group has beenregistered correctly to a speed dial code. (Se...
Page 90 - To Cancel Automatic Redialing; Resending a Fax After an Error
4-8 Sending Faxes With the MultiPASS C635 Chapter 4 To Cancel Automatic Redialing To cancel automatic redialing, press the STOP button. However, you cannot cancel redialing while the LCD displays AUTO REDIAL (the unit is waiting to redial). In this case, wait until dialing begins and then press STOP...
Page 91 - Manual Sending; manual sending
Chapter 4 Sending Faxes With the MultiPASS C635 4-9 Manual Sending If you would like to speak with the other party before sending a fax tothem, you may do so; this is called manual sending . To use manual sending, you must have a telephone connected to the MultiPASS. ❍ Place the document face down i...
Page 92 - Cancel Sending
4-10 Sending Faxes With the MultiPASS C635 Chapter 4 Cancel Sending To stop sending before a fax is complete, follow these steps: ❍ If you are sending manually, the transmission is cancelledimmediately. ❍ If you are sending from memory, the LCD displays: ❍ Press * to cancel or press # to continue th...
Page 93 - Setting Up the; Transmitting the Document
Chapter 4 Sending Faxes With the MultiPASS C635 4-11 Sending a Document to More Than OneLocation (Sequential Broadcasting) Sequential broadcasting sends one document to more than one location.You can send to a total of 57 destinations as follows: One-touch speed dialing = up to 6 destinations Coded ...
Page 95 - To cancel a transmission, press; during the dialing or transmission.; . (You may need to open the operator panel; Adjusting the Quality of Your Faxes; Setting the Resolution
Chapter 4 Sending Faxes With the MultiPASS C635 4-13 The MultiPASS begins the operation approximately ten seconds after youpress the last button (five seconds if you press only one button) even ifyou do not press START/COPY . The MultiPASS dials the destinations in numerical order starting with thec...
Page 96 - FAX STANDARD
4-14 Sending Faxes With the MultiPASS C635 Chapter 4 The MultiPASS has three resolution settings. You use the B&W FAX/COPY button to set the resolution for faxing documents. ❍ FAX STANDARD Fax standard resolution (203 × 98 dpi) is adequate for most text documents. ❍ FAX FINE Fax fine resolution ...
Page 97 - The LCD shows the current resolution.; Setting the Contrast; Press the
MPC-C635—USERS MANUAL/V000/06-99 Sending F a x e s Chapter 4 Sending Faxes With the MultiPASS C635 4-15 ❍ The LCD shows the current resolution. ❍ Press B&W FAX/COPY once or twice more to display the resolution you want (FAX STANDARD, FAX FINE, orFAX PHOTO). ❍ After about five seconds, the LCD re...
Page 98 - Receiving Documents
Chapter 5 Receiving Faxes 5-1 MPC-635—USERS MANUAL/V000/06-99 Receiving F a x e s The MultiPASS has four Receive Modes: ❍ Fax Only Mode ❍ Fax/Tel Mode ❍ Manual Mode ❍ Answer Machine Mode You set the Receive Mode during the MultiPASS installation procedure.(See your Quick Start Guide for details.) Yo...
Page 99 - Receiving Documents Automatically—Fax Only Mode; How Fax/Tel Mode Works; Ring Time; option in the MultiPASS Fax Setup
5-2 Receiving Faxes Chapter 5 Receiving Documents Automatically—Fax Only Mode When you set up the MultiPASS for a dedicated fax line, the unit isprepared to automatically receive a document whenever a call comesover the fax line. If a voice call comes in, the caller will hear the fax tone. Receiving...
Page 100 - Receiving Documents Manually—Manual Mode; Off Hook Alarm; Using the Telephone for Remote Reception of a Fax; Remote Receive
Chapter 5 Receiving Faxes 5-3 Receiving Documents Manually—Manual Mode You will want to set your MultiPASS to receive documents manuallywhen you want to personally check each incoming call to see if it is froma fax or from a person. You must have a telephone attached to theMultiPASS. When the teleph...
Page 101 - Use the telephone to receive manual calls as follows:; Using an Answering Machine—Ans. Machine Mode
5-4 Receiving Faxes Chapter 5 Use the telephone to receive manual calls as follows: 1. When you answer a call and hear a long beep or silence, a fax is being sent. 2. Enter the two-digit ID code on your telephone (the default code is 25). Wait for five seconds, then hang up. The MultiPASS then begin...
Page 102 - Using the MultiPASS With an Answering Machine; Printing Documents Received in Memory
Chapter 5 Receiving Faxes 5-5 Using the MultiPASS With an Answering Machine Follow these guidelines when using the MultiPASS with an answeringmachine: ❍ Set the answering machine to answer on the first or second ring. ❍ If the MultiPASS runs out of paper or ink in Answer Machine Mode,it receives all...
Page 103 - Making a copy; Printing a Received Fax Stored In Memory; and alternately flashes the date.; press the
5-6 Receiving Faxes Chapter 5 Receiving While Copying, Printing,or Registering Because the MultiPASS supports multitasking, you can receive adocument or a phone call while you are: ❍ Making a copy ❍ Printing a document ❍ Entering information If you are making copies or printing a document and the Mu...
Page 104 - Once the MultiPASS prints a fax, it erases the fax from its memory.; speed dialing
Chapter 5 Receiving Faxes 5-7 The MultiPASS begins printing thedocument. N Once the MultiPASS prints a fax, it erases the fax from its memory. Using the Distinctive Ring Pattern Detection (DRPD) Feature Some phone companies offer a distinctive ring pattern (DRP) servicewhereby they assign two or mor...
Page 105 - Types of Ring Patterns; You can set the MultiPASS for the following ring patterns:; How DRPD Responds to Calls
5-8 Receiving Faxes Chapter 5 Types of Ring Patterns Your telephone company will assign a distinctive ring pattern to eachnumber when you order the DRP service. The setting you make in theMultiPASS must match the setting assigned by the telephone company. You can set the MultiPASS for the following ...
Page 106 - Incoming Call; is almost
Chapter 5 Receiving Faxes 5-9 Incoming Call Incoming Call Your Setting From Fax From Telephone Fax Receives the fax document Answers as a fax without ringing. machine. Tel Rings to alert you to pick Rings to alert you to pick up the telephone. Press up the telephone and START/COPY to receive the tak...
Page 107 - Launching ScanTastic; To use ScanTastic to perform scans on its own:
Chapter 6 Scanning With the MultiPASS C635 6-1 You can use the MultiPASS to scan individual documents or groups ofdocuments and save them as image files. Typically, when you scan a document, you first scan a preview of thedocument. The preview image allows you to review the results of yourscanned do...
Page 108 - To use ScanTastic as a plug-in in PhotoDeluxe; Exploring the ScanTastic Window; Once launched, the ScanTastic window looks like this:
6-2 Scanning With the MultiPASS C635 Chapter 6 To use ScanTastic as a plug-in in PhotoDeluxe ® , Photoshop, Adobe PageMaker ® , Corel ® PhotoPaint™, or TextBridge Pro: ❍ Insert the Canon Creative for Your Mac CD and double-click theMultiPASS C635 icon. Then double-click on the Plug-In Setupbutton. T...
Page 109 - Using the Device Panel; To select a device or print mode in ScanTastic, click its icon.
Chapter 6 Scanning With the MultiPASS C635 6-3 Using the Device Panel ScanTastic features a unique panel to help you select the best hardwareand software enhancement settings for your image. This panel is basedon the resolution capabilities of the MultiPASS or other device on whichyou are outputting...
Page 110 - How ScanTastic Calculates Resolution; Click the check box next to the label Manual.; increase the resolution.
6-4 Scanning With the MultiPASS C635 Chapter 6 How ScanTastic Calculates Resolution ScanTastic will generate a different resolution based on your selection ofOutput Device and Image Type. When you choose Line Art, ScanTasticuses the number in the Res field. When you choose Color or Grayscale,ScanTas...
Page 111 - Picking an Image Type
Chapter 6 Scanning With the MultiPASS C635 6-5 Picking an Image Type First you need to select the type of image you are scanning. Click theappropriate icon located next to the Image Type: ❍ Line Art: To scan text documents, black and white line art, orcontinuous-tone photos. It is important that you...
Page 112 - Changing the Unit of Measure; Previewing the Image
6-6 Scanning With the MultiPASS C635 Chapter 6 The measurements of the area that you have selected are indicated at thebottom of the Preview window. The scaled selection measurements areindicated on the ScanTastic Control panel. You can refer to thesenumbers while selecting an area to scan. Changing...
Page 113 - Selecting or Cropping an Area to Scan; The selected area is re-scanned and enlarged in the Preview window.
Chapter 6 Scanning With the MultiPASS C635 6-7 Scanning Selecting or Cropping an Area to Scan To select an area, click the Selection Tool icon in the upper left corner ofthe Output Device section of the ScanTastic window. ❍ Click and drag a rectangle inside the preview zone to surround thearea of th...
Page 114 - Scanning and Saving the Final Image; Click the Save button to save the image, or select one of the other
6-8 Scanning With the MultiPASS C635 Chapter 6 To return to a normal preview screen size, re-insert the document in theADF and click the Prescan button again. Tip: Double-clicking with the Hand tool while the image is selected willautomatically zoom that selection. Scanning and Saving the Final Imag...
Page 115 - Scan More: Continue the scanning session.; Enhancing Images With ScanTastic
Chapter 6 Scanning With the MultiPASS C635 6-9 Scanning • Scan More: Continue the scanning session. • Print: Sends all the scanned images to the currently selected printer without saving the files. 3. Choose a location and name for the file and click the button for the desired file format. • You may...
Page 116 - Performing in Hardware
6-10 Scanning With the MultiPASS C635 Chapter 6 Performing in Hardware Selecting the Perform in Hardware check box allows the enhancementto be performed in the MultiPASS hardware rather than in theScanTastic software. You must click the Review button each time you make a change to anenhancement to s...
Page 117 - Click the Reset button to undo your changes.; The standard Color Wheel appears.
Chapter 6 Scanning With the MultiPASS C635 6-11 Scanning There may be times that you wish to “blow out” or “plug” a portion ofthe image for effect. An example of this would be a photograph of apiece of jewelry that contains bright reflections. These reflections arereferred to as “spectral highlights...
Page 118 - Adjusting Brightness and Contrast
6-12 Scanning With the MultiPASS C635 Chapter 6 Adjusting Brightness and Contrast The Brightness and Contrast sliders allow you to adjust the brightnessand contrast of your image. ❍ Alter the image Brightness and Contrast by clicking on the sliderhandles and dragging them to the left or right. The n...
Page 119 - Using the Spectral Equalizer; To remove all color from the image, press the Neutralize button.
Chapter 6 Scanning With the MultiPASS C635 6-13 Scanning Using the Spectral Equalizer The Spectral Equalizer is used to increase or decrease the saturation ofspecific color ranges in the active image. It works on the same principleas a graphic equalizer on your home stereo. Each of the 13 points all...
Page 120 - Setting Tone Curves
6-14 Scanning With the MultiPASS C635 Chapter 6 A black line will appear on the equalizer corresponding to the areaunder the pointer. In this way you can tell exactly where to make youradjustments. Setting Tone Curves ScanTastic provides you with a method of fine-tuning your image withtone curve set...
Page 121 - Curve Value
Chapter 6 Scanning With the MultiPASS C635 6-15 Scanning Now examine the components of a grayscale tone curve: Curve Value Description Highlights Lightest portion of the image Mid-tones Part of the image between dark and light tones Shadows Darkest portion of the image As you drag the handles of the...
Page 122 - Changing Gamma Curve Values; Another method of adjusting the tone curves is to use the Gamma Bar.
6-16 Scanning With the MultiPASS C635 Chapter 6 Consider the following example: You may wish to enhance an imagewhich has lost detail in the shadow areas due to excessive darkness. By raising the lower portion of the Master curve, you affect the shadowportion of the image without touching the mid-ra...
Page 123 - Scanning With the MultiPASS C5500; Resetting the Tone Curve; To reset a tone curve, select a curve and click the Reset button.; Adjusting the Tint; Using Auto Balance; The automatic functions are:
Chapter 6 Scanning With the MultiPASS C5500 6-17 Scanning ❍ As you move right and left, the gamma increases or decreases invalue. The tone curve is automatically modified as you adjust thegamma. ❍ As you drag, a gamma value will appear in the upper left corner ofthe tone curve. With each modificatio...
Page 124 - Using the Advanced Functions of ScanTastic; Customizing the Device Panel
6-18 Scanning With the MultiPASS C5500 Chapter 6 If you select too small an area, ScanTastic may not have enough data toaccurately adjust the image balance. Using the Advanced Functions of ScanTastic Customizing the Device Panel The Device panel is one of the most important interface elements ofScan...
Page 126 - To save Output Device settings:; Automatic Batch Scanning
6-20 Scanning With the MultiPASS C5500 Chapter 6 N Remember, each setting in the Enhancement panel is associated with agiven output device icon and can be used to create a custom setup for avariety of output devices. To save Output Device settings: ScanTastic allows you to save settings attached to ...
Page 127 - Cancel: Discard all scanning in this session.
Chapter 6 Scanning With the MultiPASS C5500 6-21 Scanning N When acquiring a batch, all settings—including the size of the areachosen with the selection tool—are applied to each of the images in thesession. 6. Once adjustments are made, remember to place the sheet just previewed back into the docume...
Page 128 - Adjusting Histogram Tone Levels
6-22 Scanning With the MultiPASS C5500 Chapter 6 Adjusting Histogram Tone Levels The Preview window contains a number of useful tools to help youanalyze an image beyond what appears on the screen. A histogram is a useful tool for viewing how levels of gray aredistributed throughout an image. This fe...
Page 129 - Adjusting Color Distribution Values
Chapter 6 Scanning With the MultiPASS C5500 6-23 Scanning Here is the same adjustment using the Perform in Hardware check box.Because the adjustment was made inside the MultiPASS, the quality ofthe image will be smoother, with less posterization. Adjusting Color Distribution Values You may have hear...
Page 130 - Using ScanTastic as a Plug-In; To install and use ScanTastic as a plug-in:; Insert the Canon Creative for Your Mac CD and double-click the
6-24 Scanning With the MultiPASS C5500 Chapter 6 For instance: A value reading of 25, 38, 20 may look like dark gray on the screen, butmay yield a muddy green when printed. By paying attention to these values, you can more accurately predict thefinal result of your scan. Using ScanTastic as a Plug-I...
Page 131 - Poor Image Quality On the Screen; Viewing Line Art on the Screen; Poor Image Quality When Printing; Is there a PostScript
Chapter 6 Scanning With the MultiPASS C5500 6-25 Scanning Troubleshooting Poor Image Quality On the Screen There are two main causes of poor image quality while viewing imageson the screen. The first place to check for image quality is your Monitors setting.Locate the Monitors control panel from the...
Page 132 - Rebuilding ScanTastic Preferences
6-26 Scanning With the MultiPASS C5500 Chapter 6 Rebuilding ScanTastic Preferences The settings in the Output Device panel have been pre-set to achieve thebest results for scans destined for your screen, for printing on yourMultiPASS in different print modes, or for other output devices. Anychanges ...
Page 133 - Maintaining the MultiPASS C635
Chapter 7 Maintaining the MultiPASS C635 7-1 MPC-635—USERS MANUAL/V000/06-99 Maintaining the MultiP ASS C635 This chapter describes the routine maintenance required for yourMultiPASS. It includes: ❍ MultiPASS guidelines ❍ Routine maintenance ❍ Cleaning inside the MultiPASS ❍ Printing the nozzle chec...
Page 134 - MultiPASS Guidelines; Make sure the area where you use the unit is free from dust.
7-2 Maintaining the MultiPASS C635 Chapter 7 MultiPASS Guidelines Follow these guidelines to avoid damage to your MultiPASS and harm toyou or others: ❍ Place the MultiPASS on a stable surface. Do not use an angled stand.Avoid setting the unit in direct sunlight. ❍ Do not install the MultiPASS near d...
Page 135 - Routine Maintenance; Be sure to disconnect the power cord before cleaning the unit.; Cleaning Inside the MultiPASS
Maintaining the MultiP ASS C635 Routine Maintenance Your MultiPASS requires little routine maintenance. Follow theseguidelines to keep your MultiPASS in good operating condition: ❍ Before you clean the MultiPASS, be sure to print any faxes stored inmemory. ❍ Do not use tissue paper, paper towels, or...
Page 136 - Cleaning the Scanner Components
❍ Disconnect the power cord from the MultiPASS before cleaning. ❍ Open the printer cover by grasping the paper guides and lifting. ❍ Use a clean, soft, dry, lint-free cloth to remove any ink or paperdebris from the printer’s interior, especially around the platen.Make sure not to touch the cartridge...
Page 137 - Wipe with a soft, dry clean cloth to clean the rollers.; Clean the
❍ Separation guide Wipe with a dry, soft cloth. ❍ White sheet and scanning glass Use a clean, soft, lint-free cloth moistened with water toclean the white sheet and scanning glass, then wipe themwith a soft, dry, lint-free cloth. ❍ Separation roller Wipe with a soft, dry clean cloth to clean the rol...
Page 138 - Plug the unit back in.
❍ Dirt and dust particles that collect on the underside of the operator panel also affect the quality of thedocuments you copy or send. ❍ Use a soft, dry, clean cloth to wipe up paper dust aroundthe rollers. ❍ Press the center of the operator panel until it locks intoplace. ❍ Plug the unit back in. ...
Page 139 - Printing the Nozzle Check; Make sure the MultiPASS is plugged in.; Press either of the
Chapter 7 Maintaining the MultiPASS C635 7-7 Maintaining the MultiP ASS C635 Printing the Nozzle Check Use this test print to check that each print head nozzle is operatingproperly. Make sure the MultiPASS is plugged in. The pattern starts printing. When the BC-21e Color BJ Cartridge is installed, t...
Page 140 - Cleaning the BJ Cartridge Print Head; button until
7-8 Maintaining the MultiPASS C635 Chapter 7 Cleaning the BJ Cartridge Print Head To maintain the best possible print quality, you need to clean the BJ cartridge print head from time to time. Your MultiPASS is equipped with a print head cleaning function. If you notice somedegradation in the print q...
Page 141 - BJ Cartridge Guidelines; You can use these cartridges with the MultiPASS:; BC-21e Color BJ Cartridge; BJ Cartridge and BJ Tank Maintenance
Chapter 7 Maintaining the MultiPASS C635 7-9 BJ Cartridge Guidelines You can use these cartridges with the MultiPASS: ❍ BC-21e Color BJ Cartridge Contains the print head unit and two replaceable BJ tanks, one color (cyan, magenta, yellow) and one black. You can replace the BJ tanks without replacing...
Page 142 - Using Ink
❍ If spilled, the ink is difficult to remove. Therefore, it’s a good idea tokeep the BJ cartridges and BJ tanks out of the reach of children. ❍ Do not touch the print head area on the BJ cartridge. Ink may leakout and cause stains. C Hold the BJ cartridge on the sides only. Do not touch the silver p...
Page 143 - Replacing the BJ Cartridge; for details on the life; To replace the BJ cartridge, follow these steps:
Maintaining the MultiP ASS C635 Replacing the BJ Cartridge The actual amount of ink that you use will vary depending on the printdensity of a page. If the majority of your output is graphics, you mayneed to change cartridges or tanks more often than when you areprinting text only. See Appendix A, Sp...
Page 144 - Grasp both sides and lift it up.; button to move the cartridge holder to the center of
❍ Grasp both sides and lift it up. C Do not try to move the cartridge holder manually; this may damage theunit. If the cartridge holder does not move and the unit beeps severaltimes, unplug the MultiPASS and let it cool for several minutes. (Thedevice has an automatic protection mode that prevents i...
Page 145 - Gently pull up on the lever.
Chapter 7 Maintaining the MultiPASS C635 7-13 ❍ Gently pull up on the lever. ❍ Lift the BJ cartridge out of the cartridge holder. ❍ Dispose of the old BJ cartridge, or store it in the Ink Cartridge Storage Box. ❍ Peel the protective foil off the new BJ cartridge’spackaging, and remove the cartridge....
Page 146 - Make sure the cartridge label faces you.
7-14 Maintaining the MultiPASS C635 Chapter 7 ❍ Carefully lift off the orange cap from the cartridge’s print head; then remove the orange tape. Remember that spilled ink can stain any surface; protect yourselfand your work area. ❍ Make sure the cartridge label faces you. ❍ Be careful not to touch th...
Page 147 - The BJ cartridge locks into position.
Chapter 7 Maintaining the MultiPASS C635 7-15 ❍ The BJ cartridge locks into position. ❍ Do not apply excessive force. The MultiPASS cleans the print head andmoves the cartridge holder to the homeposition on the right side of the unit. N Be sure to set the paper thickness lever for the type of BJ car...
Page 148 - button to move the cartridge holder to the center of the
7-16 Maintaining the MultiPASS C635 Chapter 7 Replacing a BJ Tank in the BC-21e Color BJ Cartridge If you perform a print operation correctly but the output is blank,portions are missing, or colors are very wrong, a BJ tank may be out of ink. If the output is still blank after cleaning the print hea...
Page 149 - Then lift the BJ tank up and out of the BJ cartridge unit.; Take the new; Remove the
Chapter 7 Maintaining the MultiPASS C635 7-17 ❍ The color BJ tank is on the left; the black BJ tank is on theright. ❍ Grasp the tab on the top of the tank and pull forward torelease the BJ tank. ❍ Then lift the BJ tank up and out of the BJ cartridge unit. ❍ Dispose of the BJ tank properly. You may w...
Page 150 - Make sure each tank is properly seated in its slot.
7-18 Maintaining the MultiPASS C635 Chapter 7 ❍ If you are replacing both tanks, repeat steps 3 through 6for the other BJ tank. ❍ Make sure each tank is properly seated in its slot. The cartridge holder then moves to thehome position on the right side ofthe unit. N Before you unplug the MultiPASS, m...
Page 151 - Storing a BJ Cartridge; Be sure the lid snaps closed.; Close the; Carefully set
Chapter 7 Maintaining the MultiPASS C635 7-19 Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in theMultiPASS or store it in the Ink Cartridge Storage Box to prevent theprint head from drying and clogging. ❍ When opening the Ink Cartridge Storage Box, press in o...
Page 152 - Transporting the MultiPASS; If you need to transport the MultiPASS, be very careful.; DO NOT; Unplug the power cord.; Lower the paper
7-20 Maintaining the MultiPASS C635 Chapter 7 N Whenever you remove a BJ cartridge from the MultiPASS, store thecartridge in the storage box (unless you are disposing it). If you have more than one Ink Cartridge Storage Box, you can hookthem together. Simply connect them by the slides and grooves on...
Page 153 - Carefully pack the unit in its original packing materials.
Chapter 7 Maintaining the MultiPASS C635 7-21 ❍ Carefully pack the unit in its original packing materials. ❍ Do not remove the BJ cartridge from the MultiPASS orship a BJ cartridge or a BJ tank from which you haveremoved the protective cap . An opened BJ cartridge or BJ tank that is not installed in...
Page 155 - Get Info
8-2 Troubleshooting Chapter 8 N Attempting to repair the MultiPASS yourself may void the limitedwarranty as to that repair. See the limited warranty card for details. If you need to contact Canon directly, make sure you have the followinginformation: ❍ Product name—MultiPASS C635 ❍ Serial number ❍ M...
Page 156 - Paper Jams; You need not unplug the MultiPASS to clear paper jams.; Jams in the Automatic Document Feeder (ADF); Gently pull the operator panel toward you.
T roub leshooting Paper Jams On occasion, the document feeding into the MultiPASS or the paper inits sheet feeder may misfeed or jam. You can usually clear the problemeasily. N You need not unplug the MultiPASS to clear paper jams. Jams in the Automatic Document Feeder (ADF) Stops the operation. ❍ G...
Page 158 - Jams in the Sheet Feeder; This clears the error message.; to eject the page; Press STOP
Jams in the Sheet Feeder ❍ Fan the paper, and tap it on a flat surface to even out the stack. ❍ Reinsert the paper into the sheet feeder. Make sure youadjust the paper guide to the stack, and that the stackdoes not exceed the limit mark. This clears the error message. ❍ If the ALARM light is on, pre...
Page 159 - General Troubleshooting Procedures; General Printing Problems; Step 1. Preview the Output; How can I make sure my application is printing properly?; allocation of an active application.; Increase the memory allocated in the; Preferred size; use the new memory allocation.
8-6 Troubleshooting Chapter 8 MPC-635—USERS MANUAL/V000/06-99 General Troubleshooting Procedures General Printing Problems Most printing problems can be resolved by this general troubleshootingprocedure. Step 1. Preview the Output When printing your document, review your output using the Previewopti...
Page 160 - Step 2. Print a Finder Window; Quit any applications you are running.; Print Window; Step 3. Check Print and Page Setup Options; Step 4. Remove Corrupted Print or Preference Files; Open the System Folder on your hard drive.
T roub leshooting Step 2. Print a Finder Window Printing a finder window helps determine if the problem is happeningeverywhere or only within one application. 1. Quit any applications you are running. 2. Double-click your hard drive icon to display its contents. 3. From the File menu, select Print W...
Page 161 - Step 5. Reset Hardware and Check Printer Connections; Wait 5 seconds, then reconnect the cable back into the USB port.; Memory Considerations; Application Memory Allocation; Locate and quit the application program to which you wish to
8-8 Troubleshooting Chapter 8 Step 5. Reset Hardware and Check Printer Connections Cables do come loose or the circuitry can get confused. Often the bestthing to do is to shut everything down and restart. 1. Shutdown your Mac. 2. Turn off the MultiPASS. 3. Unplug the USB-to-Parallel cable from the U...
Page 162 - SpoolMaster Memory Allocation
Chapter 8 Troubleshooting 8-9 2. Click on the application once to highlight it. 3. Select Get Info from the File Menu. The Info window will appear. 4. In the Preferred Size box, enter a new value. Increasing the Preferred Size by 1,000K is a good start. 5. Close the Get Info window. You cannot chang...
Page 163 - LCD Messages; Message
LCD Messages The following messages are displayed in the LCD when the MultiPASS isperforming a function or encounters an error. The Error Code appearson the Activity Report. Message Error Code Cause Action AUTO REDIAL — The MultiPASS is Wait for the MultiPASS waiting to redial the to try redialing. ...
Page 168 - Printing Problems; Problem
Chapter 8 Troubleshooting 8-15 Printing Problems Problem Cause Solution Printer not responding Hardware or software. Make sure the MultiPASSis turned on, has paper, anddisplays no error conditions.Ensure the cable connection is secure with no extensions orswitch boxes. USB-to-Parallel. Unplug the US...
Page 172 - Print Quality Problems
Chapter 8 Troubleshooting 8-19 Print Quality Problems Problem Cause Solution Print quality is not what The paper you are using Make sure you are using you expect; print is not may not be supported by the recommended paper clear; splashed or missing the unit. (see page A-1). dots, white streaks You m...
Page 173 - Color Printing and Copying Problems
8-20 Troubleshooting Chapter 8 Problem Cause Solution Fonts do not print as Bitmapped fonts designed Make sure you installed an smoothly rounded for dot matrix printers do outline font manager, such characters not print smoothly rounded as Adobe ® Type Manager or characters when used with that you a...
Page 174 - Paper Feeding Problems
Chapter 8 Troubleshooting 8-21 Problem Cause Solution Colors are missing The print head may need to Clean the print head (see be cleaned. page 7-8). Hue changes The print nozzles may be Clean the print head (see clogged with dust. page 7-8). A BJ tank may be empty. Replace empty BJ tanks asneeded (s...
Page 176 - Faxing Problems
Chapter 8 Troubleshooting 8-23 Problem Cause Solution Envelopes do not load Envelopes may not match Envelopes must be U.S. (continued) specifications for this unit. Commercial number 10 (9.5 × 4.1 inches) or European DL envelopes (220 × 110 mm). Faxing Problems Problem Cause Solution Cannot send a T...
Page 178 - before
Chapter 8 Troubleshooting 8-25 Problem Cause Solution The MultiPASS does The MultiPASS may not For the MultiPASS to switch not switch automatically be in Fax/Tel mode. automatically between between telephone and telephone and fax reception, fax transmissions the Receive mode must be set to Fax/Tel m...
Page 179 - Scanning Problems
8-26 Troubleshooting Chapter 8 Problem Cause Solution Faxes do not print The BJ cartridge may not Be sure to remove the orange be installed correctly. tape from the BJ cartridgebefore you install it in theMultiPASS (see page 7-14). Make sure the BJ cartridge isinstalled correctly (see page 7-11). Th...
Page 180 - Telephone Problems
Chapter 8 Troubleshooting 8-27 Problem Cause Solution Poor line art scan results Increase resolution. Line art scans should beperformed at very highresolutions (in excess of300 dpi). Poor quality scanned Your screen representation Open the Monitors and Sound image on screen may be inaccurate. panel ...
Page 181 - Copying Problems
8-28 Troubleshooting Chapter 8 Problem Cause Solution The phone disconnects The MultiPASS may not be Make sure the MultiPASS while you are talking plugged in properly. is plugged in correctly. on the line If the MultiPASS is in Disable the Silent Receive Answer Machine Mode and option on the Receive...
Page 182 - General Problems
Chapter 8 Troubleshooting 8-29 General Problems Problem Cause Solution The MultiPASS has The power cord may not be Make sure the power cord is no power securely plugged into the unit. plugged securely into the unitand into a wall outlet. If the power cord is connectedto a power strip, make sure thes...
Page 183 - Memory Clear Report
8-30 Troubleshooting Chapter 8 MPC-635—USERS MANUAL/V000/06-99 Memory Clear Report The Memory Clear Report summarizes the documents that were clearedfrom memory when a power failure occurred. This report is generatedautomatically. ❍ If you experience a power failure, any documents stored in memorywi...
Page 184 - Printing Specifications
Appendix A Specifications A-1 MPC-635—USERS MANUAL/V000/06-99 Specifications Printing Specifications Printing Method Bubble Jet ink on-demand Paper Handling Automatic feed; Manual feed Sheet Feeder Maximum thickness of stacked paper: Capacity – 0.4 inches (10 mm) Auto Feed Only Plain paper (20 lb or...
Page 186 - BJ Cartridges
Specifications BJ Cartridges BC-21e Color BJ Cartridge Print head 64 nozzles for black24 nozzles for each color (cyan, magenta, yellow) Print head life Approximately 2,000 color pages at 30% coverage BJ tanks BCI-21 Color (cyan, yellow, magenta) BCI-21 Black Ink color Black, cyan, yellow, magenta BJ...
Page 188 - Copier; Black and white copy; Scanner; Contact image sensor
Specifications Copier Copying Black and White—360 × 360 dpi (256 grayscale) resolution Color—360 × 360 dpi Default size 100% Reduction sizes 70%, 80%, 90% Copy speed Black and white copy Initial copy—45 secondsSubsequent copies—20 seconds (up to 3 ppm) Color copy—Up to 3 min/page; letter size Multip...
Page 189 - Scanned image; MultiPASS System Requirements; Macintosh; Macintosh 8.1 or later; System; Power PCTM, USB enabled; Requirements
Scanned image The actual scanned image size for the MultiPASS C635 is shown below.This information applies to documents that will be scanned. There is a 0.12 in (3.0 mm) margin on either side of the sheet and a 0.16 in (4.0 mm) margin on the top and bottom that are not picked up by the scanner. Mult...
Page 190 - General Specifications; Main unit – no trays
Specifications General Specifications Power Source 120V/60Hz Power Approx. 30W (maximum) Consumption Approx. 6W (standby) Dimension 15.8 in × 14.4 in × 8.1 in (W x D x H) (400 mm × 365 mm × 205 mm) Main unit – no trays Weight 12.3 lb (5.6 kg) Environmental Temperature: 41°F – 90.5°F (5°C – 32.5°C) C...
Page 191 - Space Requirements
A-8 Specifications Appendix A MPC-635—USERS MANUAL/V000/06-99 Space Requirements SP_REQUIREMENTS 1 1 in (281 mm) 24.3 in (618 mm) 14.4 in (365 mm) 16 in (400 mm)
Page 193 - Using the MultiPASS C635 as a Stand-alone Fax; Quick Start; LCD Menu System; Option
Appendix B Using the MultiPASS C635 as a Stand-alone Fax B-1 Stand-alone F a x If you plan to use the MultiPASS C635 as a stand-alone fax, and you donot install the MultiPASS Fax Setup Utility (part of the MultiPASSDesktop Manager software package), you must enter your name and faxnumber from the op...
Page 194 - Entering Information in the MultiPASS
Option Description/Settings COLOR COPY MEDIA Select PLAIN PAPER when printing or copyingon plain paper, or HIGH RES. PAPER forspecial print media, such as Canon’s HighResolution Paper. RX MODE Sets the Receive Mode. FILE PRINT Prints documents stored in the MultiPASS’smemory (when the MultiPASS Desk...
Page 195 - Entering Your User Information; Precede single digits with a zero.
Entering Your User Information Follow the steps below to set the date and time for your MultiPASS andto enter your fax number and your name. The date and time appear inthe LCD display as well as on the documents you send. Your fax numberand name appear on each document you send. ❍ Use the month-day-...
Page 196 - Enter your fax; twice when the
❍ Set the time using the 24-hour clock system. ❍ Example: 07:30 = 7:30 A . M . 17:05 = 5:05 P . M . ❍ You can enter a space with the > button to make your number easier to read. TEL = 6665552222 1 2 ABC 3 DEF 4 5 JKL GHI 6 MNO 7 8 TUV PRS 9 WXY 0 OPER TONE SYMBOLS Enter your fax number (up to 20 ...
Page 197 - Enter your name; when the fax
❍ After a few seconds, the LCD display changes to: ❍ Press the button with the letter you want to enter; forexample, press 2 three times to enter a capital C. Button Characters 1 1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjk15 6 MNOmno6 7 PQRSpqrs7 8 TUVtuv8 9 WXYZwxyz9 0 0 # -.*#!”,;:^’_=/|’?$@%&+()[...
Page 198 - Press STOP to; when you finish
The MultiPASS returns to standbymode. STOP Press STOP to complete the registration. 9 DATA ENTRY OK START/COPY Press START/COPY when you finish entering your name. 8 MPC-635—USERS MANUAL/V000/06-99 B-6 Using the MultiPASS C635 as a Stand-alone Fax Appendix B
Page 199 - See also; Glossary
Glossary G-1 MPC-635—USERS MANUAL/V000/06-99 Glossar y Automatic dialing Dialing fax or telephone numbers by using a shortcut of pressing one tothree buttons. To use automatic dialing, you must register the numbersin the MultiPASS Fax Setup Utility. See also one-touch speed dialing keypad, coded spe...
Page 200 - button and a two-digit code using
G-2 Glossary CCITT #1 Chart A test chart, defined by CCITT/ITU-TS, used to measure thetransmission speed as well as the transmitting and receiving memorycapacity of a fax machine. CCITT/ITU-TS Formerly known as CCITT, Consultative Committee for InternationalTelegraph and Telephone. CCITT has been re...
Page 201 - Dots per inch
Glossary G-3 MPC-635—USERS MANUAL/V000/06-99 Glossar y Document The sheet of paper containing the data that you send to or receive froma fax. dpi Dots per inch . A unit of measurement for indicating a printer’s resolution. DRPD Distinctive Ring Pattern Detection . Allows you to assign up to five dif...
Page 203 - A method of feeding paper into the printer one sheet at a time.; on the operator panel. The last number
Glossary G-5 Manual feed A method of feeding paper into the printer one sheet at a time. Manual receiving A method of receiving faxes in which you answer all incoming callsusing a telephone. Manual redialing When you use regular dialing, you can redial a number “manually”simply by pressing REDIAL on...
Page 204 - button enters a pause between digits of a
G-6 Glossary Page orientation Refers to the direction of print on the page. Printing across the width ofa page is called portrait orientation. Printing across the length of a pageis called landscape orientation. Pause A timing entry required for registering certain long distance numbersand for diali...
Page 205 - See
Glossary G-7 Redialing, automatic See Automatic redialing. Redialing, manual See Manual redialing. Reduction mode The MultiPASS’s automatic feature that reduces the received image toensure it fits on the page. You can turn this feature on/off with theReduce to Fit Paper option in the Receive Fax pan...
Page 206 - The rate at which faxes are transmitted through the phone line.
G-8 Glossary ScanTastic Software you can use to scan individual documents or groups ofdocuments. Sender ID Information printed at the top of a fax (also called TTI or TransmitTerminal ID). This data appears only if the sending fax has beenprogrammed with the information. Sending Sending transmission...
Page 207 - TTI; Transmit Terminal ID; Typeface
Glossary G-9 TTI Transmit Terminal ID . See Sender ID. TX See Sending. Typeface The printed design of characters. For instance, Courier, Script, andRoman typefaces all print characters of different designs. Typestyle Refers to how the typeface appears: slanted (italic) or upright. UHQ (Ultra High Qu...
Page 208 - Index
Auto start send: 3-6Automatic batch scanning: 6-20–24dialing: 4-4–5feed: 2-11 Automatic Document Feeder (ADF): 1-7, 1-14–15, 4-2, 8-3–4, A-4paper jams: 8-3–4 Automatically feeding paper: 2-22–25 B B&W FAX/COPY button: 1-9–10, 4-14–15 B&W PHOTO mode: 1-19 B&W TEXT mode: 1-19 Background pr...
Page 209 - Copying
I-2 Index Brightness: 6-22 adjusting: 6-12setting: 2-14 Brilliant White Paper: 1-3, 2-2, 2-21, A-1Bubble Jet Paper: 1-3, 2-2, 2-21, A-1Bulletin Board Service (BBS): 1-4 C C635 Color/Best scanning: 6-3Color/Normal scanning: 6-3Grayscale/Normal scanning: 6-3 Calls, responding: 5-8–9Cancel sending, fax...
Page 210 - Dialing; Faxes
Dialing automatic: 4-4–5fax: A-4regular: 4-2–4 Dimensions, unit: A-7Disconnecting, MultiPASS: 1-21Display language: 3-3, A-7Dithering: 2-13–14DL envelopes: 2-28, A-1Document(s) adding pages: 1-16copying: 1-18–20identifying: 1-17preparing: 1-13–16printing: 2-4–6receiving: 5-1–5removing: 2-16sending: ...
Page 211 - Halftone; Image quality
I-4 Index FILE PRINT : B-2 Finder window: 8-7Fine mode, fax: A-4resolution: 4-14–15 Flipping, an image: 2-8Fractional widths: 2-7Full Color setting: 2-13Function buttons: 1-9, 1-11 FUNCTION button: 1-11, 7-8, B-3 G Gamma curve values: 6-16–17General problems: 8-29specifications: A-7troubleshooting p...
Page 212 - Loading
L Landscape orientation: 2-7Launching MultiPASS Fax Setup Utility: 3-2–3ScanTastic: 6-1–2 LCD display: 1-9, A-7menu system: B-1messages: 8-10–14 Legal, paper size: A-1Letter, paper size: A-1Limit mark: 2-25Limited warranty: 1-3, 1-5, 7-10Line art image: 6-5viewing: 6-25 Line feed speed: A-2Line jack...
Page 213 - Paper feed
I-6 Index Operator panel: 1-7, 2-20 copying documents: 1-18–20using: 1-9–11 Options dialog, page setup: 2-8Orientation: 2-7Outgoing message: 5-5Output device settings: 6-18–20jagged: 8-19 Output tray: 1-7 extension: 1-7 P Packing materials: 7-21Page Setup dialog: 2-6–8options: 8-7 Pages, range to pr...
Page 215 - Ring
I-8 Index Ring number: 3-8patterns: 5-7–8time: 3-10tone: 3-10 ROLLER CLEANING message: 2-34, B-2 Round shaft: 2-19, 7-12, 7-16Routine maintenance: 7-3 RX MODE : B-2 S Safety instructions: 1-5–6Saturation: 6-13Saving, settings: 3-2SB-21 Ink Cartridge Storage Box: 1-2, 7-19–20 Scaling, image: 6-5–6Sca...