Page 2 - Chapter 3; Appendices; Removing and Attaching the Rollers 62
Chapter 3 Appendices 1. Regular Maintenance ......................... 58 Cleaning the Scanner ................................ 58Cleaning Inside the Scanner ..................... 58Cleaning the Scanning Glass and the Rollers ....................................................... 59Cleaning the Meta...
Page 3 - Regular Maintenance; Cleaning the Scanner
58 Appendices 1. Regular Maintenance Perform the regular maintenance described below to maintain peak scanning quality. CAUTION• When cleaning the scanner or the inside of the scanner, turn OFF the power switch and unplug the power cord from the outlet. • Do not use spray cleaners to clean the scann...
Page 7 - Removing and Attaching the Rollers; Roller Replacement Cycle
62 Appendices 2. Removing and Attaching the Rollers Follow the relevant procedure to remove and attach the feed roller and retard roller when you clean or replace them. IMPORTANT Feed rollers are consumable parts. When the rollers start to wear out, paper jams and misfeeds may occur more often. When...
Page 11 - Removing the Feed Roller
66 Appendices Removing the Feed Roller 1. Pressing the OPEN knob from both sides ( a ), pull the front unit forward to open it ( b ). 2. Open the roller cover on the scanner side. Insert a finger into the depression in the cover and open it. 3. Raise the roller lock lever ( a ), and then slide it to...
Page 12 - Attaching the Feed Roller
Appendices 67 Chapter 3 4. Shift the feed roller to the left to separate it from the shaft, and then remove it. Attaching the Feed Roller 1. Set the feed roller into the hollow inside the roller cover, and align the notch in the roller with the scanner shaft. 2. Slide the roller lock lever to the ri...
Page 13 - Removing and Attaching the Retard Roller
68 Appendices 3. Lower the lever to lock the roller shaft. 4. Close the roller cover. Return the cover fully to its original position until you hear it click into place. 5. Gently press the left and right sides of the top of the Front Unit. Return the unit fully to its original position until you he...
Page 14 - Removing the Retard Roller
Appendices 69 Chapter 3 CAUTIONDo not use excessive force when removing or attaching the rollers. Doing so may damage them. Removing the Retard Roller 1. Pressing the OPEN knob from both sides ( a ), pull the front unit forward to open it ( b ). 2. Holding the edges of the roller cover on the inside...
Page 15 - Attaching the Retard Roller
70 Appendices 4. Shift the Retard Roller to the left to separate it from the shaft, and then remove it. Attaching the Retard Roller 1. Position the retard roller so the notch in the roller is facing the scanner’s shaft. 2. Slide the roller lock lever to the right, and then insert the shaft into the ...
Page 17 - The Scanner Does Not Turn ON
72 Appendices 3. Troubleshooting This section describes the possible problems that might occur during use of the scanner and how to solve them. The Scanner Does Not Turn ON ........................................ P. 72The Scanner Is Not Recognized ........................................ P. 72Slow ...
Page 18 - Slow Scanning Speed
Appendices 73 Chapter 3 Problem The scanner does not support your USB interface. Solution This product is not guaranteed to operate with all types of USB interfaces. Contact your local authorized Canon dealer or service representative for more information. (See p. 15.) Problem The scanner does not s...
Page 19 - Scanning Is Not Performed; Documents Are Not Fed Correctly
74 Appendices Scanning Is Not Performed Check the following if the scanner does not scan an image even though the scanning operation is performed: • Is the scanner correctly connected to the computer?• Has the scanner driver been installed?• Has the application software been installed correctly? Has...
Page 20 - Scanning Results Are Not as Expected
Appendices 75 Chapter 3 Paper Is Not Ejected Correctly When you are performing page-by-page scanning while a multi-page document is set in the scanner, scanning pauses with the trailing edge of the scanned sheet being engaged by the eject roller. Problem Under these conditions, the scanner enters a ...
Page 22 - Adjusting the Scanner
Appendices 77 Chapter 3 Symptoms The scanned image is abnormal for certain documents. Problem Functions such as [Auto-detection], [Deskew], or [Border Removal] were used when scanning documents containing text or photos up to their edges. (The scanner cannot accurately process the edges of documents...