Page 2 - If Paper Jams Occur; The Machine Does Not; Contents
2 Paper Jams Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Paper Jams Occur Frequently . . . . . . . . . . . . . . . . . . 17 If Paper Jams Occur P.16 Check the Following First . . . . . . . . . . . . . . . . . . . 4 The Machine Does Not Respond to the Computer . . . . . . . . . ...
Page 3 - Illustrated Index
3 Canceling Copy/ Print Jobs P.26 Installing the Printer Driver P.27 Replacement Parts P.28 An Error Screen Is Displayed P.30 Images Are Shifted/Slanted . . . . . . . . . . . . . . . . . . . . 13Irregularities Appear in Images/Images Are Faint . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 4 - Is a message displayed on the touch; Is the main power indicator Off?; If the main power indicator does not light; Check; Check; Is the machine correctly connected to; Check the network connection.; Check; The Machine Does Not Operate; Check the Following First
4 Ch eck the F oll ow in g Firs t Is a message displayed on the touch panel display? Message Simple Message N O T E If an error message is displayed P.30 Check 1 Is the main power indicator Off? If the main power indicator does not light when you turn the main power ON, check the power plug. Main po...
Page 5 - Set the IP address again.; Restart the machine.; Install the printer driver again.; Solution; The Machine Does Not Respond; Log on to the machine using a; To continue the operation when the; Solution
5 Th e Mach in e Doe s Not R esp on d t o t he Com pu te r / The Aut he nt ica tio n Scre en ( Lo go n Scre en ) I s Disp lay ed and You Can no t Go Fur th er Set the IP address again. 0YAS-00K Setting an IP Address User's Guide How to use the search number P.43 Solution 3 Restart the machine. 1. Pr...
Page 6 - How to Load Paper; When You Have Loaded a Different
6 Lo ad in g Pap er i n t he Pap er Dra w er / Whe n You Hav e Load ed a D iff ere nt T yp e of P ap er t ha n t he Pre se t One How to Load Paper When You Have Loaded a Different Type of Paper than the Preset One Loading Paper in the Paper Drawer 1 2 Slide the light blue knobs to adjust the positio...
Page 8 - If the paper type setting does not match; Loading Paper in the Multi-
8 Lo ad in g Pap er i n t he Mult i-P ur po se T ra y How to Load Paper 1 2 Adjust the position of the paper guides. Align the paper guides to the paper size markings. Tray extension P O I N T Pull out the tray extension when loading large-sized paper. 3 First fan the paper stack well, align the edg...
Page 10 - Loading Paper with Printed Logos
10 Lo ad in g Pap er with Prin te d Lo go s How to Load Paper Loading Paper with Printed Logos Refer to the table below to load paper with printed logos. Example: When printing on A4 size paper Orientation Printing result Paper Drawer Multi-Purpose Tray Co .L td . Paper Drawer Paper Logo Co . td . L...
Page 11 - Loading Envelopes; Preparation before Loading Envelopes
11 Lo ad in g Env elo pe s Loading Envelopes CAUTION! • Envelopes can be loaded in the multi-purpose tray or the optional Envelope Cassette Module-A. • Do not use envelopes that have glue attached to their flaps, as the glue may melt due to the heat and pressure of the fixing unit. • Do not print on...
Page 12 - When loading envelopes in the multi-
12 Lo ad in g Env elo pe s How to Load Paper When loading envelopes in the multi- purpose tray 1 Check the orientation of the stack of envelopes, and load it in the multi-purpose tray. N O T E Basic Handling Operations for the Multi-Purpose Tray P.8 2 3 4 Press [OK]. Press Select the type of envelop...
Page 13 - The paper may have absorbed; Printing Results Are Not Satisfactory; Images Are Shifted/Slanted; Adjust the paper guides.
13 Im ag es Are Shift ed /S la nt ed / Irre gu la rit ie s App ea r i n I m ag es /Im ag es Are F ain t Irregularities Appear in Images/Images Are Faint The paper may have absorbed moisture. Replace it with paper that has not absorbed moisture. Perform gradation adjustment. 1. Press 2. Press [Adjust...
Page 14 - Clean the document feed scanning
14 Bla ck Stre ak s App ea r i n I m ag es Black Streaks Appear in Images Solution Clean the document feed scanning areas. 1. Turn OFF the machine, and unplug the power plug from the AC power outlet. 2. Open the feeder cover, and wipe the roller with a damp, well wrung-out cloth. 3. After all dirt i...
Page 15 - Adjust a background density.
15 Ble ed -th ro ug h Occ ur s Bleed-through Occurs Adjust a background density. 1. Press 2. Select the function on the touch panel display. 3. Press [Options]. 4. Press Example: Fax 5. Press 6. Press [OK]. Solution
Page 16 - Paper Jams Occur
16 Pa pe r J am s Occ ur Paper Jams Occur If paper jams occur, a screen like the following appears on the touch panel display. Follow the instructions in the screen to remove the jammed paper. Remedy Paper jam locations Use these buttons and bar to operate the video. P O I N T The screen disappears ...
Page 17 - Paper Jams Occur Frequently; Check the paper type setting.
17 Pa pe r J am s Occ ur F re qu en tly Paper Jams Occur Frequently Check the paper type setting. 2. Press 3. If the paper type setting does not match the loaded paper, change the setting. • For paper drawer P.6 • For multi-purpose tray P.8 • For optional paper sources User's Guide 1. Press Remove p...
Page 18 - Loading Paper or Paper Settings Cannot Be Done Successfully; Paper Is Not Fed; Open the paper source to check whether; First fan the paper stack well and then load it.
18 Pa pe r I s Not F ed Loading Paper or Paper Settings Cannot Be Done Successfully Paper Is Not Fed Open the paper source to check whether paper has been loaded properly. • Adjust the paper guides Adjust the guide exactly. Multi-purpose tray • Check if the paper is sticking together. First fan the ...
Page 19 - Is Displayed
19 If t he " Lo ad pap er." Mess ag e I s Disp lay ed If the "Load paper." Message Is Displayed Replenish paper. If the paper source is vacant, replenish paper. Adjust the paper guides. Adjust the guide exactly. Multi-purpose tray Solution 1 Solution 2 Check the paper type setting. 1...
Page 20 - Load paper in the correct orientation; Make sure that the paper size setting; Printing Cannot Be Performed
20 Pri nt in g Can no t B e Per fo rm ed on t he Exp ec te d Sid e of P ap er / Prin tin g Can no t B e Per fo rm ed with t he Exp ec te d Size Loading Paper or Paper Settings Cannot Be Done Successfully Printing Cannot Be Performed on the Expected Side of Paper Load paper in the correct orientation...
Page 21 - and Back Sides of the Paper; A B CA; A B
21 In Tw o-S id ed Prin tin g, t he Prin t Dire cti on Diff ers b et w ee n t he F ro nt a nd Back Sid es o f t he Pap er In Two-Sided Printing, the Print Direction Differs between the Front and Back Sides of the Paper Make settings for two-sided printing. 1. In the application's print setting scree...
Page 22 - Scan/Fax Cannot Be Performed Successfully; Check the server information.; To stop the paper feed; To cancel the sending of scanned data
22 If Y ou Can no t S en d Doc um en ts t o a S er ve r U sin g [ Sc an and Sen d] / Sto pp in g Sca nn in g/ Fa xin g If You Cannot Send Documents to a Server Using [Scan and Send] Stopping Scanning/Faxing Scan/Fax Cannot Be Performed Successfully Check the server information. If you have updated s...
Page 23 - Scanned Documents Cannot Be; Check the information of the; If e-mailing of documents is
23 Sc an ne d Doc um en ts C an no t B e E-M ail ed Scanned Documents Cannot Be E-Mailed Check the information of the destination. If any update has been done, change the information registered to the address book/one-touch buttons. 1. Press 2. Press [Dest./Fwd. Settings] [Register Destinations] on ...
Page 24 - If no faxes can be sent; If you cannot forward faxes; If You Cannot Send/Forward
24 If Y ou Can no t S en d/ Fo rw ard Fax es Scan/Fax Cannot Be Performed Successfully If no faxes can be sent Check if the telephone line is not connected to a wrong location. 1. Call the destination fax number from this machine. If no beep (dial tone) is heard The modular cable (the telephone line...
Page 25 - If You Cannot Receive Faxes; Delete unnecessary documents in the; If you are using an optical line or IP
25 If Y ou Can no t S en d/ Fo rw ard Fax es / If Y ou Can no t R ec eiv e F ax es If You Cannot Receive Faxes Delete unnecessary documents in the memory to increase the free space. 1. Press 2. Press [Fax/I-Fax Inbox] [Memory RX Inbox] [Memory RX Inbox] on the touch panel display. 3. Select unnecess...
Page 26 - Canceling Copy/Print Jobs; To cancel a copy job waiting to be output
26 Ca nc eli ng a Cop y J ob / Can ce lin g a P rin t J ob Canceling a Copy Job Canceling a Print Job Canceling Copy/Print Jobs To stop the paper feed Press P O I N T You can also stop the paper feed by pressing on the control panel. To cancel a copy job waiting to be output 1. Press 4. Press 2. Sel...
Page 27 - Installing the Printer Driver; Downloading from the Canon website; If a printer driver for this machine is
27 In sta lli ng t he Prin te r Driv er Installing the Printer Driver Installing the Printer Driver Using the User Software CD-ROM/ DVD-ROM By using the User Software CD-ROM/DVD-ROM supplied with the machine, you can install the printer driver on your computer with ease. Downloading from the Canon w...
Page 28 - Replacing Consumables by Referring to a Motion Video; Replacement Parts
28 Re pla ci ng Con su m ab le s b y Refe rrin g t o a M ot io n Vid eo Replacing Consumables by Referring to a Motion Video Replacement Parts When a consumable used in the machine is nearing the time for replacement, a screen prompting you to replace it appears on the touch panel display. Replace t...
Page 29 - Be careful of counterfeit toner cartridges
29 Lis t o f C on su m ab le s List of Consumables Type Item number Replacement procedure If video guidance does not help you understand the replacement procedure, see the User's Guide Toner Cartridge Canon genuine toner cartridge. Canon Toner T03 Black 0YAS-0H7 Replacing the Toner Cartridge User's ...
Page 30 - An Error Screen Is Displayed
30 A n Erro r Mess ag e I s Disp lay ed / If t he " Co nt ac t y ou r s er vic e r ep re se nt ati ve " Mess ag e I s Disp lay ed An Error Message Is Displayed If the "Contact your service representative" Message Is Displayed An Error Screen Is Displayed When the machine ceases to op...
Page 31 - button is displayed
31 If t he " Co nt ac t y ou r s er vic e r ep re se nt ati ve " Mess ag e I s Disp lay ed When the [Limited Functions Mode] button is displayed You can use the machine with part of functions restricted even before the problem is resolved. 1. Press 2. Press [Yes] to restart the machine. The ...
Page 32 - Main Unit
32 M ain Unit Illustrated Index You can easily identify the name of a part and find the page where that part is described. Main Unit Paper size label P.6 Attach the paper size label so that it aligns with the cassette number indicator horizontally. Separate by approx. 5 mm Cassette number indicator ...
Page 34 - Login user name; Touch panel display; Control Panel
34 Co nt ro l P an el 7 5 8 9 10 11 19 15 13 14 12 6 4 16 1 17 2 18 3 Illustrated Index 1 Login user name The user name that is currently logged in is displayed. 2 [Home] P.15 Press to display the Home screen. 3 Touch panel display P.4 Displays the settings screen and messages. Touch the panel to pe...
Page 36 - Appendix; Important Safety
36 A pp en dix Appendix In altitudes of above sea level 3,000 m or higher Machines with a hard disk may not operate properly when used at high altitudes of about 3,000 meters above sea level, or higher. Connecting the Telephone Line (Only for Products with a Fax Function) This machine conforms to an...
Page 37 - Laser Safety Caution
37 A pp en dix Laser Safety Caution Fixing Unit When removing jammed paper or when inspecting the inside of the machine, do not expose yourself to the heat emitted from the fixing unit and its surroundings for a prolonged period of time. Doing so may result in low temperature burns, even though you ...
Page 38 - Consumables; Notice
38 A pp en dix Appendix CAUTION: An electrical shock may occur. Remove all the power plugs from the power outlet.There are sharp edges. Keep body parts away from sharp edges. [NOTE] Some of symbols shown above may not be affixed depending on the product. Maintenance and Inspections Clean this machin...
Page 39 - About This Manual; Third Party Software
39 A pp en dix About This Manual Screens Screens of the touch panel display used in this manual are those taken when the imageRUNNER ADVANCE 615i III has the following optional equipment attached to it: • High Capacity Cassette Feeding Unit-D • Super G3 FAX Board Note that functions that cannot be u...
Page 43 - Do You Want to Know More?; The wanted; Opening the User's Guide
43 Yo u Can Con su lt t he Use r's Guid e! Do You Want to Know More? You Can Consult the User's Guide! The User's Guide describes all functions of the machine. Search by "Contents" Search by "Search" The wanted page appears in no time at all! You can search through the User's Guide b...
Page 44 - FAQ Guide; CANON AUSTRALIA PTY LTD
FAQ Guide FT6-2269 (010) XXXXXXXXXX Copyright CANON INC. 2019 PRINTED IN CHINA CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Park, Melville, NY 11747, U.S.A. CANON CANADA INC. 8000 Mississauga Road Brampton ON L6Y 5Z7,Canada CANON E...
