Page 2 - Prepared by
COPYRIGHT © 1999 CANON INC Printed in Japan Imprimé au Japon Use of this manual should be strictly supervised to avoid disclosure of confidential information. Prepared by PERIPHERAL PRODUCTS QUALITY ADVANCEMENT DIV. PERIPHERAL PRODUCTS TECHNICAL DOCUMENTATION DEPT. CANON INC. 5-1, Hakusan 7-chome, T...
Page 3 - PREFACE; This manual consists of the following chapters:
PREFACE This Service Manual contains basic information required for after -sales service of the laser beamprinter LBP-3260 (hereinafter referred to as the "printer"). This information is vital to the ser-vice technician in maintaining the high print quality and performance of the printer. Th...
Page 4 - DTP system; system, and modified with Adobe Photoshop
DTP system This manual was produced on an Apple PowerMacintosh 9500/233 personal computer and output by an Apple LaserWriter 16/600 PS laser beam printer; final pages were printed on DAINIPPON SCREEN MFG CO. LTD DT -R3100. All graphics were produced with Macromedia FreeHand (J), and all documents an...
Page 5 - SERVICING BY THE; CHAPTER 2 OPERATION AND TIMING
CONTENTS CHAPTER 1 PRODUCT INFORMATION I. FEATURES ............................ 1-1 II. SPECIFICATIONS .................. 1-3 III. SAFETY INFORMATION .... 1-6 IV. PARTS OF THE PRINTER ...... 1-7 V. INSTALLATION ...................... 1-9 VI. MAINTENANCE AND SERVICING BY THE CUSTOMER ...................
Page 6 - CHAPTER 4 TROUBLESHOOTING
A. Locations .......................... 3-24 B. Thermoswitch ................... 3-25 C. Door Switch ...................... 3-25 D. Upper Cassette Paper-size Sensing Switch/Lower Cassette Paper-size Sensing Switch . 3-26 E. Thermistor ........................ 3-26 F. Registration Paper Sensor . 3-27...
Page 7 - APPENDIX; GENERAL CIRCUIT DIAGRAM
APPENDIX I. GENERAL TIMING CHART ...... A-1 II. GENERAL CIRCUIT DIAGRAM A-3 III. LIST OF SIGNALS ................... A-5 IV. MESSAGES TABLE ................. A-11 SERVICING............................. 4-35 A. Periodic Replacement Parts ................................ 4-35 B. Expected Service Life ...
Page 11 - CHAPTER 1
I. FEATURES 1. High speed printing Equipped with Motorola's PowerPC 603e, the printer is capable of printing about 32 pages perminute (A4/Letter). 2. Superior print quality Combination of high resolution printing at 600 DPI and the use of super fine toner offers clearprint images. 3. Duplex printing...
Page 15 - Specifications are subject to change with product modification.
B. Option1. Hard disk 1) Memory 2.16GB 2) Interface ATA-3 (IDE) 3) Dimensions 70 (w) × 12.7 (D) × 100 (H) mm (excluding mounting materials and connector.) 4) Weight About 0.15kg 5) Power supply DC5V (supplied from the printer) Specifications are subject to change with product modification. 1 - 5 CHA...
Page 16 - III. SAFETY INFORMATION; The label shown below is attached to the laser/scanner unit cover.; D. Power Supply Unit Safety
III. SAFETY INFORMATION A. Laser Safety An invisible laser beam is irradiated within the laser/scanner unit. Since the laser beam can injure the eye if it strikes it, be sure not to disassemble the laser/scanner unit. It cannot be adjusted in the field, anyway. The label shown below is attached to t...
Page 17 - IV. PARTS OF THE PRINTER
IV. PARTS OF THE PRINTER A. External Views Figure 1-4-1 Figure 1-4-2 Figure 1-4-3 1: Operation panel unit2: Face-down tray3: Upper cover4: Delivery stopper5: Test print switch6: Multi-purpose tray7: Duplex unit door8: Upper cassette9: Lower cassette 10: Power switch11: Delivery cover12: Face-up tray...
Page 19 - • Exposed to direct sunlight; Installation space
V. INSTALLATION A. Notes This printer is packaged and shipped from the factory after careful adjustments and rigorousinspections.When installing the printer, it is important to demonstrate its performance in the same way aswhen it passes the factory inspection. The service engineer must sufficiently...
Page 21 - C. Unpacking and Installation; move to the installation area.; Unpacking and installing the hard disk
C. Unpacking and Installation Condensation will form on metal surfaces when brought into a warm room from the cold.Therefore, when moving the printer to a warm environment, leave it packed in its box for at leastan hour to acclimatize to room temperature. 1. Printer 1) Open the printer packaging.2) ...
Page 22 - ) Insert the claw of the hard disk into the hole of the PCB.; Hook
6) Remove the 2 screws on the PCB. Figure 1-5-2 7) Insert the claw of the hard disk into the hole of the PCB. Figure 1-5-3 8) Fix the hard disk with the enclosed 2 screws and then connect the connector. Figure 1-5-4 1 - 12 CHAPTER 1 Hook
Page 23 - display, and the printer restarts automatically.
9) Install the PCB into the printer and fix it with 2 screws.10) Turn ON the printer switch.11) Press the On Line key when the printer becomes READY to take the printer off-line.12) Press the Menu key to select "CONFIG MENU."13) Press the Item key to select "FORMAT DISK."14) Press th...
Page 25 - any extended period of time as heat can damage the cartridges.
D. Storing, Handling the EP-72 Cartridge Whether the cartridge is still sealed in its box or installed in the printer, the effect of the natur-al environment will change it over time regardless of the number of prints. As the progression ofthis natural change depends on the storage or installation e...
Page 28 - VI. MAINTENANCE AND SERVICING BY THE CUSTOMER; Shake or replace the cartridge as the occasion demands.; Static charge eliminator
VI. MAINTENANCE AND SERVICING BY THE CUSTOMER To maintain the optimum performance of the printer, the following maintenance should be per-formed by the customer. 1. Cartridge Shake or replace the cartridge as the occasion demands. 2. Transfer guide, registration guide When replacing the cartridge, c...
Page 29 - appear and the Continue LED will light up.
4. Fixing unit When replacing the cartridge, clean the fixing unit following the procedure below.1) Open the multi-purpose tray and load one sheet of A4 or Letter size paper into the tray.2) Press the On Line key to take the printer off-line.3) Press the Menu key to select "PCL MENU."4) Pres...
Page 31 - A. The Operation Panel; menu and operation keys.
VII. OPERATION A. The Operation Panel The operation panel is used to perform basic printer operations, make printer configurationchanges that software applications cannot control, identify available typefaces, and check thestatus of the printer. The operation panel consists of the status indication ...
Page 32 - The printer cannot print.; Continue indicator: 3; The disk is not being accessed.
The printer cannot print. · Continue indicator: 3 On: Indicates the Continue button may be pressed to exit current condition. For instance, if the mes-sage TONER LOW appears in the display panel, press Continue to continue printing but be sureto change the toner as soon as possible. Off: Operation i...
Page 33 - Form Feed indicator: 12; No print data is currently stored in the printer's memory.; On Line indicator: 17
set a value from 1 to 999. In this case, to rapidly step through the values, press and hold down+Plus/-Minus. · Form Feed indicator: 12 On: Indicates that a page is currently being composed in the printer's memory. To print the pagebefore it is completed, take the printer off-line and press the Form...
Page 39 - tive at the supply voltage level.
CHAPTER 2 OPERATION AND TIMING 1. This chapter describes the printer functions, the relationships between mechanisms and cir- cuits, and the timing of operations. Mechanical linkages are indicated by black and whitelines ( ), the flow of control signals by solid arrows ( ), and the flow of groupsof ...
Page 41 - CHAPTER 2; Pic; ENGIN CONTROL SYSTEM
I. BASIC OPERATION A. Functions Printer functions can be divided into four groups: the engine control system, the laser/scannerunit, the image formation system, the paper pick-up/feed system. Figure 2-1-1 2 - 1 CHAPTER 2 Cleaning unit Fixingunit Develop-ing unit IMAGEFORMATIONSYSTEM Duplexing unit (...
Page 42 - B. Basic Operation Sequences; Purpose
B. Basic Operation Sequences Operation sequences of the printer are controlled by the microcomputer on the DC controllerPCB. Descriptions of each period from ON until the main motor stops are as shown below. Seethe appendix for timing chart. Table 2-1-1 2 - 2 CHAPTER 2 Purpose Remark From power -ON ...
Page 43 - C. Power On Sequences
C. Power On Sequences Sequences of the printer from power ON until it enters the standby mode are as shown below. Figure 2-1-2 2 - 3 CHAPTER 2 NO NO During this period, checks if there is residual paper in the printer. If automatic paper delivery is required as a result of the check, residual paper ...
Page 44 - II. ENGINE CONTROL SYSTEM; DC controller; CPU
II. ENGINE CONTROL SYSTEM A. DC Controller Circuit1. Outline Operation sequences of the printer are controlled by the CPU of this circuit. When DC power issupplied from the power supply by turning ON the power switch of the printer and the printerenters the standby mode, the CPU outputs the signals ...
Page 45 - LDECKC
3. DC Controller Input/Output Signals Figure 2-2-2 2 - 5 CHAPTER 2 PS1 J209-5 -3-4 /REGS J13-3 -2-1 J1205-1 -2-3 PS2 J14-3 -2-1 J1206-1 -2-3 PS3 P5VB1GND/FEEDS P5VB1GND/RDOORS J11-3 -1-2 PS1201 PS1202 PS1203 PS1204 PS1205 PS1206 PS1207 PS1208 -8 -16 -10 -14 -6 -12 /FEEDS /RDOORS LDECKC -6 -16 UDECKC...
Page 48 - DC controller PCB
Figure 2-2-5 2 - 8 CHAPTER 2 +24VA FAN1D/FAN1S J208-1 -2-3 FAN1 FAN2D/FAN2S J216-1 -2-3 FAN2 FAN3D/FAN3S J210-1 -2-3 FAN3 FAN4D/FAN4S J225-1 -2-3 FAN4 J26-1 -2-3 J13-1 -2-3 +24VA J209-2 -1 J17-2 -1 /REGCLD CL1 J16-1 -2 J1202-1 -2-3-4 SMT1 J1204-2 -1 CL2 J1203-2 -1 SL1 FEDADFEDANDFEDBDFEDBND /PUPSLD ...
Page 51 - The print speed in the above table is for A4 or Letter sized paper.
Table 2-2-1 Notes: 1. The target temperature for the first page in duplex print is 5°C lower. 2. The print speed in the above table is for A4 or Letter sized paper. 2 - 11 CHAPTER 2 190 195 Normal mode Rough mode 169 170 32 24 WAIT PRINT Target temperature STBY PRINT SPEED (ppm) (˚C) (note 1) (note ...
Page 52 - FSRTH; GATE
Figure 2-2-8 2 - 12 CHAPTER 2 51 129 128 125 126 122 FSRTH GNDTH DA21DA20DC15DC16DC12 P30/T00P33/T11 DB21 P34/T12 CPU IC201 44 47 +5V +5V +5V +5V +5V Q206 48 C221 Q207 Q208 /FSRD1 /FSRD2 FSR TH RLD FSRDE +24V +5V +5V TSWIN TSW OUT /RLDSNS SUPSL T FSRCT /REMT24 TSWOUTTSWIN J222-1 -4 J222-2 -3 P12/AN1...
Page 54 - Envelope position lever function; Normal mode
4. Envelope position lever function This printer can adjust the nip width in two steps by changing the spring pressure of the lowerfixing roller. If an envelope wrinkles after it is printed, set the envelope position lever to the enve-lope position. ➀ Normal mode ➁ Envelope mode Figure 2-2-9 2 - 14 ...
Page 57 - the toner on the photosensitive drum surface to the paper.; d. Generation of print voltage to the discharger
1. Outline In response to the instruction from the microprocessor (CPU) on the DC controller PCB, thehigh-voltage power supply applies a voltage to the primary charging roller, developing cylinder,transfer charging roller, static charge eliminator, and upper fixing roller. It applies a voltage ofDC ...
Page 59 - Powe r supply
D. Power Supply1. Outline Figure 2-2-11 AC power is supplied to the low-voltage power supply when the main switch (S101) is turnedON. The low-voltage power supply generates the required +24VDC, +5VDC and +3.3VDC for theprinter. +24VDC is supplied to the DC controller from the low-voltage power suppl...
Page 60 - Protective Function; OFF to cut off the output voltage.
delivery cover. +5VDC is divided into +5V which is normally supplied to the ICs on the DC controller PCB from the power supply and +5V for power -saving mode (P5VB1). Supply of +5V for the power -saving mode is stopped when the sleep command is received from the video controller. Duringstandby mode ...
Page 61 - a. Video interface signals; Printer
E. Video Interface Control1. Outline To connect the printer to an external device, such as a host computer, a video controller PCB(interface PCB) is needed. This section explains the kinds of interface signals exchanged between the printer and the video controller PCB, and gives information concerni...
Page 64 - The figure below shows the fan motor control circuit.
2. Fan motor control This printer has 4 heat exhausting fans and an air intake fan. They are DC brushless motors. The figure below shows the fan motor control circuit. Figure 2-2-14 When the power switch of the printer is turned ON, the CPU (IC201) on the DC controller setsthe No.53 pin to "H...
Page 66 - surface. Thus the laser beam builds up an image on the drum surface.
III. LASER/SCANNER SYSTEM A. Outline Figure 2-3-1 The DC controller PCB receives the VIDEO signals (/VDO, VDO) from the video controller PCBand sends then to the laser driver in the laser/scanner unit. The laser driver turns the laser diode ON and OFF according to the video signal (/VDO, VDO) and ge...
Page 67 - Power
B. Laser Control Circuit1. Outline Figure 2-3-2 This circuit switches ON and OFF the laser diode (LD) with a constant intensity in response tothe video signals (/VDO, VDO) sent from the video controller PCB. The /VDO and VDO signals are converted into the low voltage differential signals to suppress...
Page 68 - Automatic power control of laser diode; each dot while the laser driver is emitting laser.; Horizontal synchronization control; driver turns the laser diode ON when the /LON signal is “L.”; Laser diode emission control
it exceeds 3.805V. 2. Automatic power control of laser diode The laser driver IC controls the automatic power control (APC) of the laser diode so that the laserdiode emits a beam of constant intensity. When the FORCED LASER ON signal (/LON) becomes “L,” or the VIDEO ENABLE signal (/ENBL) and /VDOUT ...
Page 69 - MSK
Figure 2-3-3 Notes: 1. The shaded area indicates the area where the laser beam writes on the drum. 2. T1 and T2 vary according to the paper size. If no paper size is specified by the papersize specification command from the video controller during manual feed, the print-er does not recognize the pap...
Page 72 - IV. IMAGE FORMATION SYSTEM; whether the cartridge is installed.
IV. IMAGE FORMATION SYSTEM A. Outline The image formation system is the central hub of the printer, and consists of the photosensitivedrum, developing unit and charging roller etc. When the PRINT signal (/PRNT) is sent from the video controller to the DC controller, the DC controller drives the main...
Page 74 - The printing process can be divided into five major stages.; Electrostatic latent image formation stage; Step 3 Development
B. Printing Process A major portion of the image formation system is contained with a cartridge as shown in Figure2-4-2. Figure 2-4-2 This printer’s cartridge has a seamless photosensitive drum with a two-layer surface shown in Figure 2-4-3. The outer layer of the drum consists of an organic photoco...
Page 75 - Drum cleaning stage; Step 8 Drum cleaning
5. Drum cleaning stage Step 8 Drum cleaning Figure 2-4-4 2 - 35 CHAPTER 2 Drum cleaning stage 3. Develop- ment Fixing stage Transfer stage Electrostatic latent imageformation stage Developin g stage Multi-purpose tray feed Paper path Direction of drum rotation 2. Scanning exposure 1. Primary charge ...
Page 76 - called an “electrostatic latent image.”; Step 1 Primary charge; Surface; Photosensitive drum
1. Electrostatic latent image formation stage This stage follows two steps to produce an electrostatic latent image on the photosensitive drum. At the end of the stage, negative charges remain on the unexposed “dark” areas, where the laser beam struck (exposed) the drum surface. This image of negati...
Page 78 - Step 4 Transfer; oltage
As shown in Figure 2-4-8, the developing unit consists of a developing cylinder and a rubberblade. The developing cylinder rotates around a fixed internal magnet. The single-component toner consists of magnetite and a resin binder, and is held to the cylin- der by magnetic attraction. The toner is a...
Page 79 - Step 5 Separation; Paper
Reference: If the image on the photosensitive drum is not completely transferred onto the paper due to jam-ming, etc., the toner may adhere to the transfer charging roller. The printer removes the tonerfrom the transfer charging roller by switching the transfer voltage between positive and negativei...
Page 81 - be clear and distinct.; Cleaner container
5. Drum cleaning stage In the transfer stage, not all the toner is transferred to the paper. Some remains on the photo-sensitive drum. This residual toner is cleaned off in the drum cleaning stage so that the next print image will be clear and distinct. Step 8 Drum cleaning Figure 2-4-14 The residua...
Page 82 - ing paper reaching or passing through each area.
V. PICK-UP/FEED SYSTEM A. Outline Presence of paper on the multi-purpose tray is detected by the multi-purpose tray paper sensor(PS1301), and presence of paper in the upper and lower cassettes is detected by the cassettepaper -out sensor (PS1207 or PS1208). If the cassette pick-up motor (SMT1) in th...
Page 86 - Powe r switch ON
Figure 2-5-4 Figure 2-5-5 2 - 46 CHAPTER 2 STBY INTR PRINT STBY LSTR 3.0 1.97 0.5 0.03 0.5 0.06 0.03 0.06 0.06 About 1.5 Powe r switch ON PRINT signal (/PRNT) VERTICAL SYNC signal (/VSYNC) Main motor (MT1) Pick-up motor (SMT1) Cassette pick-up solenoid (SL1) Feed clutch (CL2) Registration clutch (CL...
Page 88 - Lifter; Almost full
Figure 2-5-6 2 - 48 CHAPTER 2 PS1203 or PS1205 Lifter PS1204 or PS1206 Pick-up unit Pick-up PCB Light blockingplate Remainingpaper level Remaining numberof sheets (note) Almost full High Low Almost empty 430 sheetes or more 200 - 490 sheetes 50 - 260 sheetes 110 sheetes or less Note : Plain paper (7...
Page 90 - ) Cassette is installed; Main motor drive
1) Cassette is installed ➀ When a cassette is installed, the multi-input tray drive motor rotates, and the cassette paperpick-up solenoid (SL3) is turned ON. Then, the shaft drive arm is driven by the cassettepaper pick-up cam rotation through the gear. Figure 2-5-8 2 - 50 CHAPTER 2 Main motor drive...
Page 92 - • Completion of lift-up operation
➃ The pick-up roller shaft is lifted up when the paper on the paper lifting plate touches thepick-up roller. Then, the fixing arm is released, and the lift-up release arm lifts up the pick-up roller shaft to the waiting position by force of the spring. At the same time, the lift-up camis fixed by dr...
Page 93 - ) Paper level is lower than certain level; • Certain paper level
2) Paper level is lower than certain level ➀ As the paper level lowers, the moving distance of the pick-up roller increases. When themoving distance reaches the specified value, the pick-up roller shaft pushes the lift uprelease arm, and the lift up cam is unfixed. Figure 2-5-12 2 - 53 CHAPTER 2 Lif...
Page 95 - Feed roller 1
c. Multi-feed prevention mechanism When feeding from the cassette, the printer uses the separation roller to prevent multi-feeding.Normally, the separation roller is imparted with a rotational force opposite to that of the feedroller. However, since the separation roller is equipped with a torque li...
Page 97 - C. Fixing and Delivery Unit; Upper fixing roller
C. Fixing and Delivery Unit The upper and lower rollers of the fixing unit, and the face-up and face-down delivery rollers aredriven by the main motor (MT1). The paper separated from the photosensitive drum is fed into the fixing unit, and sent from the fixing unit by the fixing roller and fixing un...
Page 99 - D. Paper Jam Detection; is present or absent at the sensors, at times stored in memory.; Fixing unit delivery delay jam
D. Paper Jam Detection The following paper sensors are provided to detect whether paper is present and whether thepaper is fed normally.• Registration paper sensor (PS1)• Pick-up unit paper sensor (PS2)• Fixing unit delivery sensor (PS1403)• Face-down tray delivery sensor (PS1402) The microprocessor...
Page 101 - VI. OVERALL CONTROL SYSTEM
VI. OVERALL CONTROL SYSTEM A. Video Controller PCB1. Outline The video controller PCB receives print data consisting of code or image data sent from the exter-nal device (host computer, etc.) through the interface cable. The print data including the contents specified by the control panel is analyze...
Page 102 - AIR
Figure 2-6-1 2 - 62 CHAPTER 2 J1 J4 J3 J2 R O M DIMM 0 R O M DIMM 1 R O M DIMM 2 J11 J10 IC27 EEPROM AIR IC2 J6 J7 IC10 DRAM (16M) DRAM (16M) ASIC IC15 CPU J8 J9 RAM DIMM 0 RAM DIMM 1 DRAM (16M) DRAM (16M)
Page 103 - Video contoroller PCB Block Diagram; for option; ASIC; Note
2 - 63 Video contoroller PCB Block Diagram Figure 2-6-2 AIR X´TAL (14.37038MHz) nVDO X´TAL (66.6666MHz) CPUCLK (33.3MHz) <J4> <J2/3> for option (72pin, 2slot) for hard disk (44pin, 2.1GB) IO A [6:2] IOD [1 1:0] IO A [4:2] IO A [23, 17:2] for network board (50pin, PSIO) <J11> <J6...
Page 105 - Changes Menus and values with the switches.
B. Control Panel1. Outline The control panel contains a LCD (20 characters x 2 lines), 9 switches, and 7 LEDs. The control panel is connected to the video controller PCB and has the functions listed below. a. Displays status and error messages in the LCD.b. Displays operation condition with the LED....
Page 111 - bling the printer, be sure to use them in their original locations.; CHAPTER 3
I. PREFACE This chapter describes disassembly and reassembly procedures of the printer. The service technician is to find the factor of the failure according to the "Chapter 4 Troubleshooting" and to follow the disassembly procedures in this chapter to replace the defec-tive part(s). Replace...
Page 115 - Delivery cover unit
4. Rear cover 1) Open the upper cover.2) Open the pick-up unit door.3) Remove the 2 screws, unhook the claw, and then remove the right rear cover. ➀ Screws ➁ Claw ➂ Right rear cover Figure 3-2-10 4) Remove the 6 screws and then the rear cover. ➀ Screws ➁ Rear cover Figure 3-2-11 5. Delivery cover un...
Page 117 - B. Control Panel Unit
6) Unhook the 2 claws from the inside and then remove the left lower cover. ➀ Claws ➁ Left lower cover Figure 3-2-18 B. Control Panel Unit 1) Remove the front cover.2) Unhook the 2 claws. Lifting the control panel unit, disconnect the connectorfrom the inside. ➀ Claws ➁ Control panel unit Figure 3-2...
Page 122 - E. Registration Roller Unit
D. Multi-purpose Tray Pick-up Unit 1) Remove the front cover.2) Remove the rear cover.3) Remove the multi-purpose tray.4) Open the pick-up unit door.5) Disconnect the 2 connectors, and then remove the cable from the cable guide. ➀ Connectors ➁ Cable guide ➂ Cable Figure 3-3-9 6) Remove the 4 screws,...
Page 127 - E. Registration Lower Roller
D. Pick-up/Feed/Separation Rollers 1) Pull out the upper and lower cassettes.2) Grasp the knobs of each roller and pull the rollers out of the printer. ➀ Pick-up roller ➁ Feed roller ➂ Separation roller Figure 3-4-5 ➀ Pick-up roller ➁ Feed roller/Separation roller Figure 3-4-6 Note: Be sure to repla...
Page 129 - H. Fixing Upper Roller
4) Take out the 4 connectors. ➀ Connectors Figure 3-4-12 5) Disconnect the heater claw of the hold- er and remove the holder. Then, gentlypull out the fixing heater from the fixingupper roller. ➀ Claw ➁ Heater holder ➂ Fixing roller heater Figure 3-4-13 H. Fixing Upper Roller 1) Remove the fixing un...
Page 132 - Fixing Lower Roller
17) Removing the insulating bushing. ➀ Insulating bushing Figure 3-4-22 18) Remove the C-ring, O-ring and insulat- ing bushing. 19) Remove the bearing and the fixing upper roller. ➀ C-ring ➁ O-ring ➂ Insulating bushing ➃ Bearing ➄ Fixing upper roller Figure 3-4-23 I. Fixing Lower Roller 1) Remove th...
Page 137 - F. Registration Paper Sensor; ) Remove the feed unit following steps 1-
check that the plate spring has notdeformed. F. Registration Paper Sensor 1) Remove the feed unit following steps 1- 7 on Page 3-14. 2) Disconnect the connector from the back of the feed unit, and then remove theregistration paper sensor. 3 - 27 CHAPTER 3
Page 139 - ) Remove the pick-up PCB following steps; /Lifting Plate Position Sensor
I. Lower Cassette Sensor/UpperCassette Sensor/Lower CassettePaper-level Sensor 1/Lower CassettePaper-level Sensor 2/Upper CassettePaper-level Sensor 1/Upper CassettePaper-level Sensor 2/Lower CassettePaper-out Sensor/Upper CassettePaper-out Sensor 1) Remove the pick-up PCB following steps 1-3 on Pag...
Page 149 - Electrical unit fan
4. Electrical unit fan 1) Remove the right rear and rear covers.2) Remove the left rear cover.3) Undo the connector.4) Pinch the 2 claws holding the electrical unit fan and pull out the fan. ➀ Connector ➁ Claws ➂ Electrical unit fan Figure 3-7-11 5. Fixing unit fan 1) Remove the upper cover unit.2) ...
Page 158 - Power Supply
I. Power Supply 1) Remove the left rear and rear covers.2) Disconnect the connector, remove the 2 screws, then take out the fan duct. ➀ Connector ➁ Screws ➂ Fan duct Figure 3-8-19 3) Remove the connector.4) Take out the 5 screws. ➀ Connector ➁ Screws Figure 3-8-20 5) Remove the 3 connectors. ➀ Conne...
Page 159 - PAPER TRANSPORT
CHAPTER 4 TROUBLESHOOTING I. PREFACE ............................... 4-1 II. IMAGE DEFECTS .................... 4-8 III. PAPER JAMS TROUBLESHOOTING .............. 4-14 IV. PAPER TRANSPORT TROUBLESHOOTING .............. 4-18 V. MALFUNCTION TROUBLESHOOTING .............. 4-20 VI. MALFUNCTION STATUS TR...
Page 161 - A. Malfunction Diagnosis Flowchart; CHAPTER 4
I. PREFACE A. Malfunction Diagnosis Flowchart The malfunctions that occur in the printer fall into five main factors; “image defects,” “paperjams,” “paper transport troubleshooting,” “malfunction troubleshooting,” and “malfunction sta-tus troubleshooting.” If a malfunction occurred in the printer, t...
Page 164 - Installation environment
B. Initial Check Check the following items before making a diagnosis of malfunction. If any failure is found, theservice technician is to clear the problem and to give the instruction to the user. 1. Installation environment Make sure that the requirements stated below meet when installing printer:a...
Page 165 - where the paper is picked up from.
C. Test Print The test print is divided into two types: engine test print and controller test print. If a malfunction occurs in this printer, make a test print and assess the abnormality of the printer. 1. Engine test print Test print patterns of horizontal lines are printed in this test print. The ...
Page 166 - Controller test print
2. Controller test print The following items can be printed by selecting and executing a TEST MENU: • SHOW PAGE COUNT Displays the total number of pages printed. The total page number is only shown briefly on the display but does not print. The page count prints in the TEST PRINT. • TEST PRINT Make ...
Page 168 - Light
II. IMAGE DEFECTS If the factor of the malfunction is identified as “image defects” by the malfunction diagnosis flow-chart (Figure 4-1-1), find out the cause of the failure according to the table below and clear theproblem. Table 4-2-1 • I-1 Light: Output very light image • I-2 Dark: Output very da...
Page 174 - III. PAPER JAMS TROUBLESHOOTING; Paper passes through 4 major sections of the printer.
III. PAPER JAMS TROUBLESHOOTING Paper passes through 4 major sections of the printer. Figure 4-3-1 III-1: Multi-purpose tray pick-up blockIII-2: Cassette pick-up blockIII-3: Transfer and feed blockIII-4: Fixing and delivery block If the factor of the malfunction is identified as “paper jams” by the ...
Page 175 - Cassette pick-up block; Remove the pick-up unit and replace any damaged parts.
III-1. Multi-purpose tray pick-up block <Possible causes> 1. Curled paper Action: Straighten the paper, and then instruct the user. 2. The multi-purpose tray pick-up roller is worn, deformed, or dirty. Action: Clean the tray pick-up roller if it is dirty. Replace if worn or deformed. 3. Spring...
Page 178 - IV. PAPER TRANSPORT TROUBLESHOOTING; Multiple Paper Feed
IV. PAPER TRANSPORT TROUBLESHOOTING If the factor of the malfunction is identified as “paper transport troubleshooting” by the mal-function diagnosis flowchart (Figure 4-1-1), execute the followings and mend the defect. IV-1. Multiple Paper Feed <Possible causes> 1. If this problem occurs with...
Page 179 - The spring of the registration roller unit is out of place.
2. The spring of the registration roller unit is out of place. Action: If the spring is out of place, set it in the right position or replace it with new one. 4 - 19 CHAPTER 4
Page 180 - V. MALFUNCTION TROUBLESHOOTING; No AC Power Input; The correct voltage is not present at the outlet.; No DC Power Input; Make a check using the steps of E-1 “No AC Power Input”.
V. MALFUNCTION TROUBLESHOOTING If the factor of the malfunction is identified as “malfunction troubleshooting” by the malfunctiondiagnosis flowchart (Figure 4-1-1), execute the followings and mend the malfunction. V-1. No AC Power Input <Possible causes> 1. The correct voltage is not present a...
Page 181 - VI. MALFUNCTION STATUS TROUBLESHOOTING; Replace the fixing unit.
VI. MALFUNCTION STATUS TROUBLESHOOTING If the factor of the malfunction is identified as “malfunction status troubleshooting” by the mal-function diagnosis flowchart (Figure 4-1-1), execute the followings and mend the malfunction. VI-1. "10.1 ERROR FUSER CALL FOR SERVICE"Fixing unit failure ...
Page 185 - is in the multi-purpose tray
Action: Replace the DC controller PCB. VI-12. "14.1 ERROR AUX TRAY CALL FOR SERVICE" Lifting plate failure <Possible causes> 1. Lifting plate drive unit parts are damaged. Action: Replace any damaged parts. 2. The lifting plate position sensor is defective. Action: Check the sensor sta...
Page 188 - VII. MEASUREMENT AND ADJUSTMENT; Side registration adjustment of the cassette
VII. MEASUREMENT AND ADJUSTMENT A. Mechanical Adjustment1. Checking the nip width of the lower fixing roller The fixing unit is not designed to allow adjustment of the pressure (nip width); however, theincorrect nip width can cause fixing problems. Follow the procedures below to check the nip width:...
Page 189 - B. Electrical Adjustment; • No electrical adjustment for this printer.; Leading edge of paper
Figure 4-7-2 B. Electrical Adjustment • No electrical adjustment for this printer. 4 - 29 CHAPTER 4 Leading edge of paper a The value of "a" drops by 0.5mmfor each notch moved. The value of "a" rises by 0.5mmfor each notch moved.
Page 191 - Test print switch
Table 4-7-1 Note: Sensor check is available only when the service mode is specified by the printer drivertester. (Refer to the operating manual of the printer driver tester for details.) 2. Switch/sensor PCB Figure 4-7-4 Table 4-7-2 4 - 31 CHAPTER 4 Test print switch Sensor check (Note) SW No. SW201...
Page 192 - Cassette paper size detection PCB; Function
3. Cassette paper size detection PCB Figure 4-7-5 Table 4-7-3 4 - 32 CHAPTER 4 J1601 5 1 SW1604 SW1603 SW1602 SW1601 Cassette paper -size sensingswitch(See page 2-47.) SW No. SW1601 SW1602 SW1603 SW1604 Function
Page 193 - For factory use
4. High-voltage power supply PCB Figure 4-7-6 Table 4-7-4 4 - 33 CHAPTER 4 VR701 B12 A12 6 J701 VR702 A1 B1 TB703 TB702 TB701 TB704 T704 5 2 1 7 TB706 TB705 For factory use VR No. VR701 VR702 Function
Page 195 - VIII. MAINTENANCE AND SERVICING; A. Periodic Replacement Parts; • No parts require periodic replacement in this printer.; B. Expected Service Life of Consumable Parts; • The printer has no parts that require periodic servicing.
VIII. MAINTENANCE AND SERVICING A. Periodic Replacement Parts • No parts require periodic replacement in this printer. Note: Periodic replacement parts are the parts that must be replaced at regular intervals, evenif they are functioning properly and show no signs of wear. (Failure of these parts ca...
Page 199 - These tools include the tools used for PCB and unit repairs.; Tool name
F. Special Tools In addition to the standard tools, the following special tools are required for servicing the print-er. Table 4-8-3 Note: RanksA: Tools used for part replacement or adjustment on site.B: Tools used on site or in regions. These tools include tools used for failure analysis, and tools...
Page 201 - PRINTER DRIVER
2. Operation Panel Figure 4-8-3 DATA LED Monitors the status of the various loads and sensors sent from the printer with the 16 LEDs. +24VA LED Lights up when +24VA is being supplied to the tester. TEST PRINT switch When set to "ON", test patterns set by the DATA SET switches are printed. MO...
Page 202 - Connector Signal Chart; Connector 1
Table 4-8-4 3. Connector Signal Chart Table 4-8-5 4 - 42 CHAPTER 4 Mode Operator call/ service call Service call/ misprint details/ warning/ fan malfunction details 2 (72X) Pick-up unit configuration/ select pick-up unit/ pick-up unit paper -out Sensor status (WX)/ Sensor status 1 (72X) Select paper...
Page 203 - Connector 2
4. Operation Methoda. Preparation 1) Switch OFF the printer.2) Connect the tester connector 1 to the envelope feeder connector (J24) in the printer.3) Turn ON the printer.4) When the printer is in standby mode, start performing checks with the tester. Figure 4-8-4 Note: When operating the printer dr...
Page 204 - b. Confirming Printer Status; Mode select 1
b. Confirming Printer Status Select DISPLAY with the DISPLAY/SET UP switch. Check can be made with the LED display(see table 4-8-7). For example, when checking the contents of operator call/ service call, follow the directions below. 1) After the printer has entered standby mode, set the DISPLAY/SET...
Page 205 - c. Itemize the Data Set
c. Itemize the Data Set Select SET UP with the DISPLAY/SET UP switch. Various settings and commands can be madeaccording to the DATA SET (see table 4-8-4). For example, when commanding a test print pick-up, delivery tray allocation or pattern set- ting operation, follow the steps below by operating ...
Page 206 - Mode select 8
Table 4-8-7 Table 4-8-8 Notes: 1. When performing the ready inhibit setting, set MODE SELECT to "3" and turn ON theprinter while pressing the ENTER switch. 2. Deep mode halts all drives. (stop +24V supply)Nap mode halts all drives except the fan motor. 3. The sleep mode setting can not be re...
Page 207 - H. Solvents and Oil List
H. Solvents and Oil List Table 4-8-9 4 - 47 CHAPTER 4 Components Remarks 1 2 Alcohol: ethyl(pure ordenatured) orisopropyl (pureor denatured) No. Material name C 2 H 5 OH, (CH 3 ) 2 CHOH •• Use Cleaning: plastic,rubber CH 3 CO-C 2 H 5 Purchase locallyFlammable: keep awayfrom flame MEK (methylethyl ke...
Page 208 - IX. LOCATION OF CONNECTORS
IX. LOCATION OF CONNECTORS Figure 4-9-1 4 - 48 CHAPTER 4 J1001 J1 J18 J1601A J1601B J12 J1401 J202 J206 J205 J203 J208 J215 J210 J218 J216 J221 J25 J225 J209 J219 J14J15J16J17 J13 J1204 J1203 J1205 J1202 J1201 J1206 J14 J12 J13 J26 J1402 J207 J6 J11 J34 J35 J229 J3
Page 213 - GENERAL TIMING CHART; Transfer voltage
A - 1 • Timing chart for two consecutive prints on A4 paper (Lower cassette feed - face-down tray delivery) I. GENERAL TIMING CHART 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 STBY WAIT STBY INTR PRINT LSTR 3.25 0.52 0.82 0.31 0.37 0.52 0.77 0.05 0.05 0.31 0.2 0.04 0.01 0.04 0.01 0.1...
Page 216 - Video controller PCB; To host computer
6 5 4 3 2 1 D C B A A - 4 II. GENERAL CIRCUIT DIAGRAM-2/2 Video controller PCB Firmware ROM DIMM J2 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 A16 A17 A18 A19 A20 A21 A22 A23 A24 A25 A26 A27 A28 A29 A30 A31 A32 A33 A34 A35 A36 GND D31 D29 D27 D25 D23 D21 D19 D17 GND D15 D13 D11 D9 D7 D5 D3 D...
Page 223 - Message
IV. MESSAGES TABLE A - 11 APPENDIX COLD RESET COLD RESET A4 COLD RESET LTR CONTEXT SAVE ADJUSTED CONTEXT SAVE CHANGE WARMING UP... I/O INITIALIZING READY PAUSED PRINTING... KEY NOT VALID RESET TO SAVE Displays when the COLD RESET (Letter or A4) Power -On sequence is selected. Displays when Factory R...