Page 3 - At a glance
1 4 9 WXYZ 7 PQRS 8 TUV GHI 3 DEF 5 JKL 2 ABC 6 MNO 0 R INT M At a glance 1 Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 Hash/Keyguard Hold down to switch thekeypad guard on and of f. Recall Press for use with switchboards and cer tainNetwork Ser vices. Press and hold down to access anext...
Page 5 - In this guide; Hints and tips boxes
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 3 In this guide At a glance 1 Main menu structure 4 Directory 5 Messages 5 Quick guide 6 Quick guide to handsetdisplay icons 7 Introduction 8 Unpacking your Diverse 4010 Executive 8 For your records 8 Safety instructions 9 Setting up 10 Using t...
Page 6 - Main menu; Note
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 4 Main menu 1 Text message 1-1 Write message 1-2 Incoming 1-3 Outgoing 1-4 Service Centre. 1Service Centre. 2 2 Select Services 2-1 Withhold No. 2.2 Call Waiting 2.3 Ringback off 2.4 Call Divert 3 Additional Features 3-1 Room Monitor 3-2 Walk a...
Page 7 - Directory; MENU; Messages; RED PHONE
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 Directory Press to open the Director y. After selecting an entr y, and pressing the MENU button, the following functions are available. Messages Press to get your messages from the mailbox, answering machine, message list and text messages. The...
Page 8 - Quick guide
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 Quick guide Switch OFF the handset: Hold down (default is ON) Switch Keyguard on/off Hold down Switch keypad tones on/off Hold down Make a call Redial a number to scroll through the list to dial. Save a displayed number in the to display Copy t...
Page 10 - Introduction; For your records
1 4 9 WXYZ 7 PQRS 8 TUV GH I 3 DE F 5 JKL 2 AB C 6 MN O 0 INT M R Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 8 Introduction Unpacking your Diverse 4010 Executive If anything is missing, please contactyour place of purchase immediately. One Diverse 4010 Executive base station One Diverse...
Page 11 - Safety instructions; Safety information
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 9 Safety instructions Safety information General Only use the power supply includedwith the product. Using anunauthorised power supply willinvalidate your guarantee and maydamage the telephone. Power supplynumber is M-GA35-095130F. For the hand...
Page 12 - Connect the base station; Plan the location; complete the steps 1 to 3 below.; Setting up; WARNING
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 1 Connect the base station Plug the power supply cable into thepower socket on the underside of yourbase. 10 Plan the location Situate your product close enough tothe telephone and mains power socketsso that the cables will reach. Make sure it ...
Page 13 - If the icons on the display; Insert the batteries
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 11 WARNING Under no circumstances should non-rechargeable batteries be used.Only use the approved batteries. Using unapproved batteries willinvalidate your guarantee and maydamage the telephone. 3 Registering and charging the handset The displa...
Page 14 - Battery level icons; Battery performance
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 Out of range? If you go out of range of a base stationfor a long time while your handset isswitched ON, it may take more than20 minutes to ‘find’ the base stationagain when you come back withinrange. However, by simply switchingthe handset OFF ...
Page 15 - Setting the date and time
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 13 4 Connect the telephoneline cord to the base andplug into the wall socket Ensure that each end of the line cord isfitted into the cor rect socket. Fit the belt clip onto the back of thehandset. S Sllo ott SETTING UP Helpline Your Diverse 401...
Page 17 - To make an external call; Using the telephone; Preparatory dialling; Making and ending calls; To end a call; Call timer
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 To make an external call Ensure the handset isswitched ON. Press the GREEN PHONE button. You will hear the dialtone. Dial the number. 15 Using the telephone Preparatory dialling Enter the phone number first. If you make a mistake pressthe DELET...
Page 18 - To receive an external call; To make a handsfree call; Handsfree
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 To receive an external call When the phone rings the Inuse light on top of the handsetwill flash. Press the GREEN PHONE button to answer the call. Or If the handset is on the base,simply lift it up and speak.You do not need to press the GREEN P...
Page 19 - To answer a call in handsfree; New Entry; Using the directory
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 17 Note If you need to replace the handset inthe base station during a call, forexample, because the batter y is flat,hold down the HANDSFREE button. To switch to handsfree duringa call During a call you can switch tohandsfree mode: Press the H...
Page 20 - Character map
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 18 USING Note The first letter of each name, and thefirst letter after a punctuation markare automatically shown as capitals.Letters are always added to the left ofthe cursor. Press to switch between capitalsand lower case. Press to move the cu...
Page 21 - To view directory entry; To edit a directory entry; Save Entry
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 19 USING To dial a name and number inthe directory Press the DOWN navigation button to open the director y. Enter the first letter of thename you want, e.g. for Emma,press 3 twice to search for names beginning with E. Or Press the DOWN navigati...
Page 22 - Copy Entry; To copy the entire directory; Send List
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 20 USING To copy an entry to anotherhandset You can copy individual entries to another Diverse 4000Executive handset. Press the DOWN navigation button to open the director y. Press the DOWN navigation button to scroll to the entr y youwant to c...
Page 23 - To delete an entry; Delete Entry; To delete the entire directory; Delete List
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 21 USING Note Copying is stopped: • if the director y of the receiving handset becomes full. If so, the lastentr y is displayed. • if you receive a call. The entr y currently being copied will becompleted. To delete an entry Press the DOWN navi...
Page 24 - Redial; Copy to Directory
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 22 USING To dial a number in the redial list Press the REDIAL options button. The last numberdialled will be displayed. Press the DOWN navigation button to scroll through theredial list. Redial Your handset automatically saves thelast five tele...
Page 25 - Secrecy; To switch secrecy on/off; Paging and internal calls
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 23 USING Secrecy When on a call you can talk to someonein the same room, without your callerhearing. Press the RETURN options button to talk to your calleragain. To switch secrecy on/off During a call : Press the LEFT navigation button. The mic...
Page 27 - To hold a 3-way conversation; Listening In; Base Settings
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 25 To hold a 3-way conversation Providing the feature isswitched on: Your handset display showsthe line is In Use. Press the GREEN PHONE button, the other two callerswill hear a beep announcingyour entr y into theconversation and the displaywil...
Page 28 - IMPORTANT; WITHHELD; Calls list
CALLER DISPLA Y Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 26 Caller Display and otherSelect Services IMPORTANT To use Caller Display and Call Waitingyou must first subscribe to the Servicesfrom your Network Provider. For moreinformation on BT’s Select Servicescall BT free on 0800 800 1...
Page 29 - Delete
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 27 To view the Calls list When you have new calls, thedisplay flashes and the In Use light flashes. Press the ENVELOPE button. Press the DOWN navigation button to until the displayshows Calls List . Press the OK options button. The most recentl...
Page 30 - Calls List
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 28 CALLER DISPLA Y To copy a number from theCalls list to the Directory Press the ENVELOPE button. Press the DOWN navigation button until the display shows Calls List . Press the OK options button. The most recently receivedcall is displayed. P...
Page 32 - To accept a waiting call; Accept; Call Waiting; Other Select Services; Options before you make a call
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 30 To accept a waiting call During a call when you hearthe Call Waiting beeps: The number (or name if storedin the director y) of the secondcaller will flash on the display. Press the Menu options button. Display shows Accept . Press the Recall...
Page 33 - To switch Call Waiting on/off
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 31 SELECT SER VICES To switch Call Waiting on/off You can choose whether to haveyour Call Waiting ser viceswitched on or of f depending onwhat you are doing i.e. if youare using the Internet via yourPC and do not want Call Waitingto interrupt y...
Page 34 - To set Call Divert
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 32 SELECT SER VICES To set Call Divert You can diver t all incomingcalls to another number whereyou can be reached. You can diver t calls: • Automatic – calls are put straight through to the numberyou have set. • No answer – calls are for warde...
Page 35 - Voice mail; Additional features
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 To set one-touch access toyour messages Press the Menu options button. Press the DOWN navigation button until the display shows Voice Mail Press the OK options button. Press the DOWN navigation button. The display shows Set Key 1 . Press the OK...
Page 36 - To set the alarm clock; Alarm Clock
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 Press and hold down the 1 button. When set up it will take you intoyour message ser vice. If duringthe set up you entered yoursecurity PIN as well as thetelephone number you will betaken quickly into yourmessages. If the security PINwas not inc...
Page 37 - On; To switch off the alarm clock; To stop the alarm ringing
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 35 ADDITIONAL FEA TURES Press the OK options button. Press the LEFT or RIGHT navigation button to select On or Off . Press the DOWN navigation button to scroll to the next line. Enter the time you want thealarm to be set for. Press the DOWN nav...
Page 38 - To set an appointment call
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 To set an appointment call You can tell your handset toremind you of one appointmentat a specific date and time. If am or pm is displayed you are using the 12 hour clock. Press the Menu options button. Press the DOWN navigation button until the...
Page 39 - Range; Walk and Talk; Additional Features
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 37 ADDITIONAL FEA TURES Press the OK options button. Press the DOWN navigation button to select a missedappointment. Press the OK options button. The information about theappointment is displayed. A missed appointment isindicated by . A missed ...
Page 40 - To use Walk and Talk; Room monitor
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 38 ADDITIONAL FEA TURES To use Walk and Talk Walk and Talk mode must beswitched on for at least twohandsets. Call a handset: Press the Call options button. The called handset receives aWalk and Talk message on thedisplay. Answer a call: Press t...
Page 43 - Sound Settings; Sound Settings
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 To change the earpiece volumeand loudspeaker volume You can choose from: • 3 earpiece volume levels• 5 levels handsfree loudspeaker volume levels. Press the Menu options button. Press the DOWN navigation button until the display shows Sound Set...
Page 46 - To switch auto talk on or off; Auto Answer; To reset a handset; Reset Handset
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 To switch auto talk on or off When you receive a call, youcan answer it simply by liftingthe handset of f the base station.This is called auto-talk. Whenyou switch auto-talk of f, youanswer all calls by pressingthe GREEN PHONE button. Press the...
Page 47 - To switch keyguard on and off
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 45 To give a handset a namerather than a number The handsets when registeredare assigned numbers e.g. INT 1 . You can give the handset a name instead of a number tomatch the user or location, e.g. Anne or Office . The name can be up to 10charac...
Page 48 - To set call barring; Call Barring
To set call barring You can stop individualhandsets from dialling specificexternal numbers. You can set the followingoptions:• No bar ring (this is the original setting) • Outgoing – handset can make internal calls andreceive external calls butcannot make external calls. • Internal only – handset ca...
Page 49 - Base Station settings; To set an emergency number; To change the base station PIN
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 47 Base Station settings To set an emergency number Emergency numbers can beset so that even handsets thatare bar red from diallingexternal numbers can be usedto make an emergency calls. Press the Menu options button. Press the DOWN navigation ...
Page 50 - Save Entry; To reset the base
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 48 To display and dial theemergency number The emergency number issaved in the base station soany handset can dial it, even if it bar red from all otherexternal calls. Press the GREEN PHONE button. Press the Emer Call options button. Display sh...
Page 51 - To set repeater mode
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 49 To set repeater mode You can extend the range ofyour base station bypurchasing a Diverse repeater.This boosts the signal andallows you to use your handsetfur ther away from the basestation. If you want to use aDiverse repeater, you mustswitc...
Page 53 - Procedure Base X
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 51 For example, if the handset isalready registered at Base 1,you could set your base asBase 2. Press the OK options button. Enter the base station PIN(original setting = 0000 ) Press the OK options button. Display shows Registr. Procedure Base...
Page 54 - To de-register a handset
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 52 To de-register a handset Press the LEFT navigation button to display the list ofinternal handsets registered tothe base. Press the UP or DOWN navigation button to select thehandset you want to de-register. Press the Menu options button. Pres...
Page 55 - Select Base
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 To move between basestations When your handset isregistered to more than onebase station you can set it to: • Automatically connect to the base station with thestrongest signal. • Manually select the base station. Press the Menu options button....
Page 56 - Help
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 54 Help Tr y these solutions to the most common problems. Problem Possible cause Solution Handset not registering. The base is not powered. Make sure that the power supply There are no batteries in the is plugged in at the base and handset. swi...
Page 58 - Compatibility
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 4000 Classic handset 4010/4016 Executive 3010 Executive Caller Display/Call Waiting Yes Yes Time displayed in idle mode Yes No Language selection No No SMS No No Loudspeaker via the base No Yes Room monitor No No Walk and Talk mode No No 4000 E...
Page 59 - General information; Guarantee; Technical information
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 57 General information Within the 12-month guarantee period: If you experience dif ficulty using theproduct, prior to returning yourproduct, please read the Help sectionbeginning on page 54, or contact theDiverse Helpline on 08457 908070 for as...
Page 60 - Switchboard compatibility; To set the dialling mode; Base Set
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 58 Any other instr ument provided by BTmay be assumed to have a REN of 1unless stated other wise. A total REN of 4 is allowed per telephoneline. (For example: if the BT Diverse 4010is used in conjunction with threeextension telephones, each wit...
Page 61 - To set the recall time
To set the recall time You need only adjust this settingif your switchboard requires adif ferent recall time to the pre-set recall time of 100ms . Press the Menu options button. Press the DOWN navigation button until the display shows Base Set . Press the OK options button. Press the DOWN navigation...
Page 62 - To set the pause length; TBR
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 60 To set the pause length You can set the length of thepause that is automaticallyinser ted after you press the GREEN PHONE button and before the telephone numberis sent from your phone. Press the OK options button. Enter the code 8 9 1 6 . En...
Page 64 - Index
Diverse 4010 Executive ~ 9th Edition ~ 17th July ~ 3662 62 A dditional handset and bases 50 Alarm clock 34 Appointment call 36 Auto talk on/of f 44 B ase station PIN 47 Base station reset 48 Batteries charging 11 installing 11 per formance 12 replacing 11 warning beeps 12 Belt clip 13 C all Bar ring...
Page 68 - Addendum
IMPORTANT Telephone numbers with the0911 prefix are used for theSMS Service. 0911 numbers arecharged at 12p for the initialconnection and then at localcall rate thereafter. One SMSmessage is sent on eachconnection. General tips for using SMS IMPORTANT With your Diverse Executive youcan send and rece...
