Page 2 - At a glance; Int
End Press to end a call. Keypad Power/Secrecy Switches the handseton and of f. During a call, mutesyour voice so yourcaller cannot hearyou, and you can talkprivately to someoneelse in the room. Locks the keypad soyou cannot press thebuttons accidentally. Phonebook Scrolls down throughthe display. Di...
Page 6 - In this guide; Hints and tips boxes; In this user guide, we’ve included helpful tips and
4 In this guide At a glance 1 Key features 5 Introduction 7 Unpacking your Synergy 2120 8 For your records 8 Safety instructions 9 Setting up 10 Using your Synergy 2120 13 Making and receiving calls 13 Using the notepad 16 Using the phonebook 17 Optional settings 19 Additional features 21 BT Select ...
Page 7 - Key features
5 Up to five handsets work from one base You can make internal callsbetween handsets, transfer an external caller to another handsetand hold three way calls between twohandsets and an external caller. 20 name and number directory Store up to 20 of your mostimpor tant or frequently dialled names and ...
Page 9 - Building up a phone system; Introduction; Important
7 Please read the instr uctions carefullybefore use and retain this user guidefor future reference. DECT By purchasing the Synergy 2120 younow own a product which combinesthe advantages of cordless operationwith the per formance of a high qualitycorded telephone. It complies with theDigitally Enhanc...
Page 10 - For your records; Enter your Handset PIN here; Unpacking your Synergy 2120; Belt clip
Int 9 7 8 6 4 5 3 1 2 0 R Options LNR Del Synergy 2120 Call Waiting Pause WXY Z ABC DEF GHI JKL M NO PQRS TUV &./ Secrecy +– Synergy 2120 Charging In Use Power Page 8 For your records For war ranty purposes, proof ofpurchase is required, so please keepyour receipt. Enter your Handset PIN here Se...
Page 11 - Safety instructions
9 Safety instructions Use only the approvedbatter y pack supplied. Sparebatteries – Item Code: 871996 are available from BT Shops and theSynergy Helpline 0845 602 1041 . Do not tr y to use any other powersupply except the one provided,other wise you may permanentlydamage your Synergy 2120. It may al...
Page 12 - Connect the power cable; Setting up; Follow these steps to set up your Synergy 2120 ready for use.; The Synergy 2120 has a range of up to
10 Plan the location of yourSynergy 2120 Your Synergy 2120 works by sendingand receiving radio signals betweenthe base station and the handset. The strength of the signal can dependon where you site the base station.Generally, the higher the base stationis located the better. An upstairs roomis idea...
Page 13 - and this is shown
11 Battery performance To keep your batter y in the bestcondition, leave the handset of f thebase station for a few hours at a time(after the initial 16 hour charge). After charging your Synergyhandset for the first time,subsequent charging time for thebatter y is approximately 4-5 hours. Batter y a...
Page 14 - Customer Helpline; Free; Your Synergy is now ready for use.; Connect the telephone line cord
12 Pre-set PINs Your Synergy 2120 comes with pre-set PINs which you will need to useto per form various functions on yourphone. Handset PIN is 0 0 0 0 – used to lock and unlock the handset. Base station PIN is 0 0 0 0 – used when adjusting base station settingsand registration of new handsets. Custo...
Page 15 - S e a r c h i n g; Or; Making and receiving calls; To lock and unlock the keypad; Please note; It is not possible to make emergency; To end a call
13 Using your Synergy 2120telephone Press buttons in the order shown Press and hold the POWER button until the display goes blank. The handset isnow of f. Press the POWER button again. You hear two beeps.The display flashes S e a r c h i n g and then shows the standby screen. This prevents you froma...
Page 16 - Secrecy; V O L U M E; To adjust the earpiece volume
The last number called isdisplayed. To dial the number. The last number called isdisplayed. To scroll through the last 5 numbers. (Or keep pressingthe REDIAL button). To dial the number displayed. This lets you talk to someone else close bywithout your caller hearingthe conversation. During your cal...
Page 17 - G o t o T o n e; B A S E S E T T I N G; D I A L M O D E; Dialling mode; G o b a c k; To use the recall button
If you are in the PULSEdialling mode then cer tainser vices accessed by tonedialling are not available. During the call you canchange to TONE by pressingthe OPTIONS button. Use the UP and DOWN ar rows to scroll to the G o t o T o n e command and press the OPTIONS button. Operation of your keypadafte...
Page 18 - N o t e p a d; View; Using the notepad; To store a notepad number; Recall; F l a s h t i m e; To exit the options menu at any time,; button
Press the OPTIONS button. Until the display flashes N o t e p a d . The current notepad number(if any) will be displayed. KEYPAD Enter the number you wantto store. This will over writeany existing number. To save the number. Press the OPTIONS button. Until the display flashes N o t e p a d . Press t...
Page 19 - P h o n e b o o k; Using the phonebook
17 Press the OPTIONS button. Until the display shows P h o n e b o o k . Until the display shows N e w e n t r y . Display shows N a m e : . ABC Use the keypad to enter thename you want. You can store up to 20 of your mostimpor tant or frequently dialled numbersin your Synergy’s phonebook. Stored nu...
Page 20 - To edit an entry in the phonebook
The first entr y is displayed. Press to scroll through theentries until the one youwant is displayed. To dial the number. To dial a number stored in thephonebook Press the OPTIONS button. Until the display flashes P h o n e b o o k . Until the display shows D e l e t e e n t r y . To display the ent...
Page 21 - Optional Settings; To adjust the ringer melody; H S s e t t i n g
19 Optional Settings You can choose from 6melodies. The pre-set melodyis 4 . You can also set dif ferentmelodies for external callsand internal calls (i.e. callsfrom other handsetsregistered to the base station) Until display flashes H S s e t t i n g . To select either Ext. ringer (to set the ring ...
Page 22 - H S P I N; N e w P I N; R e t y p e; To change your handset PIN; If you forget your PIN, you will need
20 If you change your handsetPIN, keep a record of the newnumber by writing it in thespace provided on page 8. Until display flashes H S s e t t i n g . Until the display flashes C h a n g e P I N . Display shows H S P I N . PIN Enter your cur rent handsetPIN. Original setting 0 0 0 0 . You hear a c...
Page 23 - Direct call; Additional features; To set a direct call number; E m p t y; D i r e c t; To dial a direct call number
21 Direct call You can store an emergency contactnumber which will automatically becalled when any button is pressed onthe handset. For example, this can beuseful for babysitters. Additional features Please note If you set direct call, you cannot call any other number from the handset. This includes...
Page 24 - To unlock the handset; To switch the keytones off and on; You cannot make any calls from the; To cancel the direct call number
22 To unlock the handset Display shows H S P I N . KEYPAD Enter the 4-digit handset PIN.(Original setting, 0 0 0 0 ). Display returns to standby. To switch the keytones off and on When you press a button onthe handset, you hear abeep. You can switch thesebeeps of f. Until the display flashes H S s e...
Page 25 - Room monitor; On the handset in the room:; The current language
Room monitor If you have more than one handsetregistered to your Synergy 2120 baseyou can use your handsets as a roommonitor. One handset should beplaced in one room whilst the otherhandset should be car ried with you orplaced within your hearing distance. To use your handset as a room monitor On th...
Page 26 - To confirm the setting.; Press the; To switch off the room monitor; Warning; The room monitor function will not
24 On the handset in the room: Press the OPTIONS button. Press until the display flashes H S s e t t i n g . Press until the display flashes R o o m M o n . Press until the display flashes O F F . To confirm the setting. On your handset: Press the END button until the handset returns to standby. Opt...
Page 27 - BT Select Services; To use Call Waiting; fone; button again. You can switch
25 BT Select Services If you are connected to a digitalexchange, you can subscribe to arange of BT Select Ser vices. If youwish to subscribe to any of theseser vices contact us on Free fone 0800 800 152 business, 150 residential, 8am to 6pm, Monday to Friday. If an incoming call ar rives while youar...
Page 28 - Base station settings; To adjust the base ringer melody; To adjust the base ringer volume
Base station settings To adjust the base ringer melody You can use your handset tochange the melody. Until the display flashes B a s e s e t t i n g . PIN Enter the 4-digit base stationPIN. Original setting 0 0 0 0 . Until the display flashes B a s e r i n g e r . Until the display flashes M e l o d...
Page 29 - To set the handset priority; HS Priority; To change the base station PIN; B a s e s e t t i n g; Change PIN; Retype
To set the handset priority If you are using more thanone handset on your basestation, you can select onehandset to ring before all theothers. You can then set thenumber of rings it will makebefore the other handsetsstar t ringing. Until the display flashes B a s e s e t t i n g . PIN Enter the 4-di...
Page 30 - To set call barring
To set call barring You can bar calls with up tofive dif ferent prefixes, makingit impossible to dial out if atelephone number ispreceded by one of theseprefixes. This could be aninternational dialling code or a premium rate ser vice.You can also specifyindividual handsets on whichyou want to set ca...
Page 31 - S h o w b a s e; Until the display shows; S e t n e w n a m e; To change the base station name
If you choose to display thebase station name on yourhandset (see above), you cangive each base a dif ferentname. For example, ‘Of fice’or ‘Home’. Until the display shows S h o w b a s e . Until the display shows S e t n e w n a m e . Until the base name you wishto change is flashed on thedisplay. A...
Page 32 - Using additional handsets; N o t S U B; Searching; R e g i s t r a t i o n; To register a handset
Using additional handsets Registering an additional Synergy handset with the base stationor de-registering a handset. As well as your original handset, you can register up to a fur ther 4additional handsets to your Synergy2120 base station. The system allows internal callsbetween two handsets while ...
Page 33 - If the registration process fails, the; B a s e; R e m o v e H S; To de-register a handset; I N T; I n t e r n a l; To call another handset
Please note If the registration process fails, the handset display shows N o t S U B and you should begin the process again. Press buttons in the order shown You can use your handset tode-register another handsetfrom a base station. Youcannot de-register thehandset you are using fromthe base station...
Page 34 - Press and hold the; To hold a three-way conversation
You can talk to one externalcall and another internalcaller at the same time onyour Synergy handset. During a call with an externalcaller: Your caller is put on hold andyou hear a tone. KEYPAD Enter the handset number towhich you want to transferthe call. When the handset isanswered. Press and hold ...
Page 35 - as
Operating with additionalbase stations You can use up to five handsets oneach Synergy 2120 base station, andup to four base stations with yourhandset to build up a comprehensivecordless telephone system. The handset supplied with each basestation is already registered as HS1. You can register a hand...
Page 36 - Connecting to a switchboard; D i a l m o d e; To change the dialling mode; P S T N p r e f i x; To enter a PSTN pre-fix code; Each time the PSTN pre-fix code is
Connecting to a switchboard When connecting your Synergy 2120to a switchboard/PBX, you may needto change the dialling mode fromTONE to PULSE. The dialling mode is set toTONE when the product issupplied. To change to PULSE. Until display flashes B a s e s e t t i n g . PIN Enter the 4-digit base stat...
Page 37 - Maintenance; for information on; General
Maintenance Simply clean your Synergy 2120 witha damp cloth (not wet) or an antistaticwipe. Never use a dr y cloth as thismay cause a static shock. Pack the unit securely, preferably inthe original packaging. All par ts mustbe returned including the mains poweradaptor. We cannot take responsibilityf...
Page 38 - Help; Emergency calls; If the display shows
Help Emergency calls The emergency services can be contacted in the UK by dialling 999 or 112 which is valid in any countr y that is a member of the European community. Please note If your Synergy 2120 is connected to a switchboard/PBX, you may have to dial an access number before 999 to contact the...
Page 39 - If you are still experiencing dif ficulty,
Check that that the base station isplugged into the mains power andswitched on. Buzzing noise on my radio, TV,computer or hearing aid Sometimes, your Synergy 2120 caninter fere with other electricalequipment if it is placed too close. It is recommended that you placeyour Synergy 2120 and other Syner...
Page 40 - Technical information; The apparatus is designed to be
Technical information Environment Your Synergy 2120 should be kept freeof dust, moisture, high temperature,vibration and should not be exposedto direct sunlight. Do not stand it oncarpets or other sur faces whichgenerate fibres or place it in locationswhich prevent the free flow of air overits sur f...
Page 41 - Technical specification
Technical specification 39 Standard DECT, GAP Number of channels 120 duplex channels Radio frequency range 1880 MHz to 1900 MHz Duplex method Time-division multiplexing. 10 ms frame length Channel spacing 1728 kHz Bit rate 1152 kbit/s Modulation GFSK Voice coding 32 kbit/s Transmitted power 10 mW, a...
Page 42 - Index
Index 40 INDEX At a glance 1, 2 Base station additional 33 change base station name 29 handset display 28 melody 26 PIN number 12, 27 priority, handset 27 register handset 33 ringer volume 26 select which base station 28 Batteries charging 11 helpline 36 installing 10 levels 11 low warning 11 per fo...
Page 45 - APPROVED
APPROVED for connection to telecommunication systems specified in the instructions for use subject to the conditions set out in them 610310 CE compliant to 89/336/EEC(EMC Directive) & 73/23/EEC(Low Voltage Directive) Offices worldwide The telecommunications ser vices described in this publicatio...