Page 2 - Welcome...; Keep track of incoming calls with the 50 number calls list.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Welcome… to your BT Hub Phone 1010 Digital Cordless Handset • Hi-Definition Sound • 65K Colour display with back light and choice of5 wallpapers. • Keep track of incoming calls with the 50 number calls list. • 150 Entry phonebook, with the facili...
Page 4 - In this guide; Getting started
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 In this guide Getting started Location . . . . . . . . . . . . . . . . . . . . . . . . . . . .7Setting up the handset . . . . . . . . . . . . . . . .7Standby display . . . . . . . . . . . . . . . . . . . . . .10 Getting to know your phone Handset...
Page 9 - will appear on screen.; REGISTERING HANDSETS; REMOVE HANDSET UNTIL YOU GET A CONFIRMATION MESSAGE.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 5. On the handset: • Screen prompts on the handset will help guide you throughthe registration process. It’s easy!. PLEASE REGISTER YOUR HANDSET TO THE BT HOME HUB will appear on screen. • Press OK. You then need to press and hold the wireless bu...
Page 10 - If registered successfully you should see:; HANDSET; . If unsuccessful then; HANDSET REGISTRATION; will appear and you will have to try the process again.; Your BT Hub Phone 1010 is ready for use.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 If registered successfully you should see: HANDSET REGISTERED . If unsuccessful then HANDSET REGISTRATION FAILED will appear and you will have to try the process again. You will be returned to the please register screen. Your BT Hub Phone 1010 is...
Page 11 - Getting to know your phone; Handset buttons
11 Getting to know your phone 11 Redial/Vol/Scroll Up/Pause In standby, press and release to access the redial list, page 30. During a call, press to increase the earpiece volume, page 27. In a menu, press to scroll through options, page 12. Soft Key 1 In standby, press to access the menu, page 12. ...
Page 12 - Navigating the menus; Menu
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Navigating the menus Your BT Hub Phone 1010 handset has a menu system toguide you through the handset and setting options. Refer tothe menu map on the next page for the available options. When the handset is displaying the idle screen: 1. In stan...
Page 14 - Making calls with BT Broadband Talk; Making and receiving calls
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Making calls with BT Broadband Talk 14 As part of your BT Total Broadband subscription, you get access toBT Broadband Talk which gives you free UK evening and weekendcalls (up to one hour) over your broadband connection. BT Broadband Talk is a si...
Page 16 - How do I know BT Broadband Talk is set up on my Hub?
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 To see BT Broadband Talk call charges: visit www.bt.com/broadbandtalk and go to the ‘what it costs’ section. You can make outgoing calls using your standard phone linenumber by dialling 5 and then the number you want to call.After dialling 5 you ...
Page 18 - is displayed on any other additional
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 If you also have a videophone or BT Soft Phone associatedwith your BT Broadband Talk number you can also use them tomake simultaneous calls up to a total of 4 calls across all yourBT Broadband Talk phones. In situations where there are already 2 ...
Page 20 - Independent of Hub
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 20 Making calls with BT Broadband Talk Making and receiving multiple calls e n o h p e l e t d r a d n a t S t e k c o s ll a w e n il e l b a c d n a b d a o r B r e t r e v n o C r e tl if o r c i M Corded or DECT phone plugged into phone line ...
Page 22 - Frequently asked questions:; What happens when I make emergency calls?
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 22 Frequently asked questions: What happens to service in the event of power ornetwork failure? The BT Broadband Talk service will fail in the event ofpower or network failure. In a network failure, however youwill not lose service as your Broadb...
Page 25 - Using the phone
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Switching the handset power off Press and hold . Switching the handset power on Press and hold . Make an external call 1. Press listen for the dial tone then dial the number. Preparatory dialling (pre-dial) To see the number on the display before...
Page 26 - Receiving calls; Call timer; Handsfree calling
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 26 Receiving calls 1. Press to answer the call or, if the handset is on the charging cradle, simply lift it and speak. Call timer Your handset automatically times the duration of all calls,showing the time on the display from 10 seconds afterdial...
Page 28 - During your call, press; Secrecy; is displayed and; Off; Keypad lock
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 28 Secrecy During a call, you can mute the microphone so that you cantalk to someone nearby without your caller hearing you. 1. During your call, press Secrecy . SECRECY is displayed and your caller cannot hear you. 2. To resume your call, press ...
Page 29 - Redial
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 29 To switch key lock on: 1. Press and hold . KEYPAD LOCKED and the icon is displayed. To switch key lock off: 1. Press Unlock . ARE YOU SURE? is displayed. 2. Press Yes to unlock the handset. Redial Your handset automatically saves the last 20 n...
Page 33 - Phonebook
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Store a phonebook entry You can use the phonebook to store up to 150 entries.For each entry you can store a name together with home,work and mobile numbers. Stored numbers can be up to 20digits and stored names up to 16 characters long. Phonebook...
Page 34 - to change between upper and lower numeric case.
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 34 5. Press to select the type of number you want to store and press Edit to select. 6. Enter the telephone number, then press OK . 7. You can store 2 further numbers for this contact in the sameway. 8. When all numbers for this contact are store...
Page 35 - Dial a phonebook entry
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 35 Pressing will scroll forward alphabetically through the phonebook entries.Pressing will scroll backwards alphabetically through the phonebook entries. Dial a phonebook entry From standby: 1. Press Names to access the phonebook. 2. Press OK to ...
Page 37 - FIND ENTRY
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 37 To change individual characters You cannot overtype digits or characters, you can only clear and insert. New digits or characters appear after the cursor. Edit a phonebook entry 1. Press Names to access the phonebook. 2. Press OK to select FIN...
Page 39 - ENTRY DELETED
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 39 If you decide not to delete all phonebook entries, press No to cancel. 4. Press OK , DELETE <ENTRY>? is displayed. 5. Press Yes to confirm. ENTRY DELETED is displayed. 6. Press to return to standby. Delete all phonebook entries 1. Press ...
Page 40 - View/dial numbers in the calls list; Caller Display and the calls list
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Caller information not available Occasionally the telephone number of the caller is not available and cannot therefore be displayed.In this case, your BT Hub Phone 1010 will show one of the following explanatory messages: WITHHELD UNAVAILABLE The...
Page 44 - Call Waiting; Speak to a second caller
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 44 Call Waiting You will hear a beep every 5 seconds if an incoming callarrives while you are already on the phone. This beep is notaudible to the person you are speaking to. The second caller’snumber (or name if a phonebook match is found) will ...
Page 45 - BT Calling Features
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 45 By using the BT globe menu your BT Hub Phone 1010 givesyou easy access to a range of BT features. These are: • 1571 - Voicemail for BT Broadband Talk • Helpdesk - BT Hub Helpdesk assistance • BT 118 500 * - BT Directory assistance • Withhold m...
Page 46 - Handset settings
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 46 You can choose a range of settings to suit your personalpreferences. Adjust the display contrast You can lighten or darken the contrast of the display to makeit easier for you to see according to the lighting conditionswhere you are using the ...
Page 54 - MELODY
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 54 You can also adjust the volume level during a call using the or buttons. Handset ring tones and volume You have a choice of 10 ringtones and 5 volume levels (or youcan switch the ringer OFF). You can select a different ringtone for external ca...
Page 56 - System PIN; BASE SETTINGS; Hub base settings
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Reset your BT Hub Phone 1010 to the default settings 1. Press Menu to access the menu. 2. Press or to scroll and display BASE SETTINGS and press OK . 3. Press or until DEFAULT SETTINGS is displayed and press OK . 4. Enter the PIN code and press t...
Page 58 - Setting the time; Click; Time settings
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 58 Setting the time You can set the time in your Hub, so that all handsets showthe right time: 1. Open the Hub Manager: click the icon on your desktop orbrowse to http://bthomehub.home 2. Read the Hub firmware version in the purple box at thebott...
Page 59 - Alarm; To set an alarm
Enter the login information: username admin;password adminClick CONFIGURATION Click CONFIGURE in the horizontal menu on the right Enter the current time and dateClick APPLY . 5. Your Hub is now set to the correct time. The Hub Phone willnow receive the time during the next incoming call. Alarm You c...
Page 62 - Registering a Hub phone to your BT Home Hub manually; Go into the menu and select; REGISTRATION/REGISTER; . Select the base required and press; Press the wireless button. After 3 seconds the phone LED; Using additional handsets
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 You can register up to five BT Hub phone 1010 handsets toyour BT home hub. You can use up to two BT Hub phones at any one time tomake calls. See page 17-21 for more information about usingthe handsets with BT Broadband Talk. Follow the automatic ...
Page 63 - Shows; REGISTERING HANDSET. PLEASE WAIT
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 63 5. You are then asked to enter the system PIN (0000) andpress OK . 6. Shows REGISTERING HANDSET. PLEASE WAIT . 7. You should then get confirmation that the handset isregistered. The handset will automatically be allocated the next availablehan...
Page 64 - Internal calls; Making internal calls
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 If an incoming call is received whilst you are on an internal call you hear Call Waiting beeps. If you end the internal call, all the handsets will then start to ring and show the Caller Display for the incoming call. 64 Internal calls Making int...
Page 67 - Software upgrades; Automatic software upgrade; NEW HANDSET SOFTWARE.
67 Software upgrades 67 When the handset is on the charger and the software is being upgraded, you will not be able to use the handset to receive calls. Upgrades are free of charge and there are no call fees associated with upgrading. It's merely there to give you the latest version of software avai...
Page 68 - Manual software upgrade
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Manual software upgrade If new software is available and you selected to upgrade later,you can manually upgrade the software at any time using thehandset menu. 1. Press Menu to access the menu. 2. Press or to scroll and display HANDSET and press ...
Page 69 - Rescue mode; To use the rescue mode on the Hub Manager:; Make sure your handset is in the cradle plugged into the hub.; TELEPHONES; in the menu; Rescue
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Rescue mode If the upgrade was unsuccessful, or if the handset was liftedfrom the charger during the upgrade for more than 90seconds, the user can initiate a new upgrade of the handsetsoftware from the hub manager. To use the rescue mode on the H...
Page 70 - Help
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Many common problems are caused by incorrect connections. Please reboot your hub by turningit on and off (from the mains) and check that your BT Hub Phone 1010 has been correctly set upbefore ringing the Helpline. You can also restart the Hub by ...
Page 73 - Safety; General information
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Safety General • Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item code for the power supply is 027300 OR 34503.Check the item code origin...
Page 74 - Product disposal instructions
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Cleaning Simply clean the handset and hub with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock. Environmental • Do not expose to di...
Page 75 - Guarantee
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Guarantee Your BT Hub Phone 1010 digital cordless telephone is guaranteed for a period of 12 months from the date of purchase.Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion th...
Page 76 - Technical information
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 For your records Date of purchase: Place of purchase: Serial number: For guarantee purposes proof of purchase is required so please keep your receipt. Enter your base PIN here: [ / / / ] (See page 56 for more information) Technical information On...
Page 80 - Offices worldwide
Hub Phone 1010 – Edition 2– Issue 5 – 19.12.06 – 7916 Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of cont...
