Page 2 - TABLE OF CONTENTS; CANADA O; CHAPTER 1 ABOUT THIS PRINTER
TABLE OF CONTENTS i TABLE OF CONTENTS D EFINITIONS OF W ARNINGS , C AUTIONS , AND N OTES vi T O U SE THE P RINTER S AFELY vi S HIPMENT OF THE P RINTER vii F OR TECHNICAL AND OPERATIONAL ASSISTANCE (F OR USA & CANADA O NLY ) viii CHAPTER 1 ABOUT THIS PRINTER M AKE S URE A LL THE I TEMS A RE IN TH...
Page 3 - LED
ii W HAT T YPE OF DOCUMENTS CAN THE D OCUMENT F EEDER H ANDLE 1-18 H OW TO L OAD P APER INTO THE P APER C ASSETTE 1-19 H OW TO L OAD A S HEET OF P APER M ANUALLY 1-21 H OW TO P RINT ON B OTH S IDES OF THE PAPER (M ANUAL D UPLEXING ) 1-26 H OW TO C OPY 1-29 V ARIOUS SETTINGS FOR COPY 1-32 H OW TO SCA...
Page 4 - CHAPTER 2 OPTIONS
TABLE OF CONTENTS iii CHAPTER 2 OPTIONS O PTIONAL A CCESSORIES AND S UPPLIES 2-1 T HE L OWER T RAY UNIT 2-2 I NSTALLING PAPER IN THE L OWER TRAY UNIT 2-3 H OW TO A DD EXTRA M EMORY 2-4 H OW TO INSTALL AN ADDITIONAL MEMORY BOARD 2-5 W HAT IS THE B ROTHER PRINT SERVER (NC-2010 P ) 2-8 F EATURES 2-8 CH...
Page 5 - CHAPTER 4 TROUBLESHOOTING 4-1; LCD P; DOS
iv CHAPTER 4 TROUBLESHOOTING 4-1 I DENTIFYING YOUR PROBLEM 4-1 S ERVICE C ALL INDICATIONS 4-2 E RROR M ESSAGES THAT A PPEAR ON THE LCD P ANEL 4-3 E RROR M ESSAGE P RINTOUTS 4-5 P APER H ANDLING 4-6 PAPER JAMS AND H OW TO C LEAR T HEM 4-7 H OW TO CLEAR A PRINTER JAM 4-8 H OW TO CLEAR A DOCUMENT JAM 4...
Page 6 - APPENDIX A-1; A-1; INDEX
v APPENDIX A-1 P RINTER T ECHNICAL S PECIFICATIONS A-1 P RINTING A-1 C OPYING A-2 S CANNING A-3 S PECIFICATION A-3 E LECTRICAL AND M ECHANICAL A-4 P ARALLEL I NTERFACE S PECIFICATIONS A-5 U NIVERSAL S ERIAL B US (USB) I NTERFACE A-7 R ESIDENT F ONTS A-8 REGULATIONS i INDEX
Page 7 - Definitions of Warnings, Cautions, and Notes; The following conventions are used in this User’s Guide:; To Use the Machine Safely; Warning
TABLE OF CONTENTS vi Definitions of Warnings, Cautions, and Notes The following conventions are used in this User’s Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the machine properly or preventda...
Page 8 - Shipment of the Printer; Remove the Drum unit assembly.
vii Shipment of the Printer If for any reason you must ship your Machine, carefully package the Machineto avoid any damage during transit. It is recommended that you save and usethe original packaging. The Machine should also be adequately insured withthe carrier. ! Caution When shipping the Machine...
Page 10 - Make Sure All the Items Are in the Carton; Carton Contents; Carton Contents may differ from one country to another.
CHAPTER 1 ABOUT THIS MACHINE 1-1 CHAPTER 1 ABOUT THIS PRINTER Make Sure All the Items Are in the Carton Carton Contents When you unpack the printer, check to see that you have all of the followingitems: Fig. 1-1 Printer Carton Contents Carton Contents may differ from one country to another. Paper ca...
Page 11 - About your printer
1-2 About your printer Fig. 1-2 Front View Fig. 1-3 Rear View Control panel Automaticdocument feeder Tray extension flap Paper cassette Front cover Manual feed slot Manual feed paper guides Document support extension Rear cover Power switch AC power inlet USB (Universal Serial Bus Interface) connect...
Page 12 - Features of your printer; For more information, see “How to Copy” in this Chapter.
CHAPTER 1 ABOUT THIS MACHINE 1-3 Features of your printer ❏ Full Copier Function Multiple copies are easy to print using the Sort key on the control panel. For more information, see “How to Copy” in this Chapter. ❏ High Resolution and Fast Printing Speed True 600 x 600 dpi with microfine toner and u...
Page 13 - For more information, see “How to Scan”; TWAIN Compliant Scanner Driver (For Windows; Popular Printer Emulation Support
1-4 ❏ Sophisticated Viewer and Document management Software‘Wordcraft Unimessage TM Pro’ (For other Countries) Wordcraft Unimessage TM Pro Viewer is a sophisticated viewer for displaying and editing graphic files. In addition to the usual image editing functions(object drawing, annotations, highligh...
Page 14 - Cover Open; Remote Printer Console Program for DOS
CHAPTER 1 ABOUT THIS MACHINE 1-5 ❏ Printer Status Monitor for USB interface cable or LPTx port usersonly (For Windows 95/98 users only) The printer driver can monitor the status of your printer using bi-directionalparallel communications. The use of a high quality IEEE 1284 compliantbi-directional p...
Page 15 - Bar Code Print; This printer can print the following 11 types of bar codes:
1-6 ❏ Environment-Friendly Economy Printing Mode This feature will cut your printing cost by saving toner. It is useful to printdraft copies for proof-reading. You can select economy modes through theWindows printer driver supplied with your printer. Sleep Mode (Power Save Mode)When the printer is n...
Page 16 - What Are the Available Printer Options; See “The Lower Tray Unit” in Chapter 2.; Memory Board; See “How to add extra
CHAPTER 1 ABOUT THIS MACHINE 1-7 What Are the Available Printer Options ❏ Lower Tray Unit (LT-400) A lower tray unit expands the paper source capacity. You can load extrapaper and switch between the upper and lower paper sources automatically. See “The Lower Tray Unit” in Chapter 2. ❏ Memory Board T...
Page 17 - Choose a Location; Power Supply
1-8 Choose a Location Please take note of the following before using the printer. Power Supply • Use the printer within the specified power range. AC power: ±10% of the rated power voltage in your countryFrequency: 50 Hz (220 V– 240 V) or 50/60 Hz (110–120 V) • The power cord, including extensions, ...
Page 19 - What Type of paper can I use; Media Type; Paper size
1-10 What Type of paper can I use Media Type Paper type Paper size Paper cassette(standard) Cut sheet Transparency letter, A4, ISO B5,Executive, A5, A6,legal (USA and Canada Only)A4 and letter Manual feed slot Cut sheet Envelope OrganizerTransparencyLabelCustom sizes letter, A4, B5 (JIS/ISO), Execut...
Page 20 - Manual feed slot; Basis Weight; Note
CHAPTER 1 ABOUT THIS MACHINE 1-11 Manual feed slot Cut Sheet Envelope Basis Weight 64 to 157 g/m 2 (17 to 42 lb.) 75 to 90 g/m 2 single thickness (20 to 24 lb.) Caliper 0.08 to 0.2 mm( ± 0.003 to ± 0.008 in.) 0.084 to 0.14 mm(0.0033 to 0.005 in.)single thickness Moisture Content 4% to 6% by weight 4...
Page 21 - Paper Capacity; Multi-purpose paper cassette; Single sheets of thicker paper; Recommended paper; Avery laser label or equivalent
1-12 Paper Capacity Multi-purpose paper cassette A4/Letter paper: Approx. 250 sheets of 80 g/m 2 (21 lb.) Up to 27 mm (1.06 inch) in height (up to the mark) Transparency: 10 sheets Printing to the front output tray (pages are face down) A4/Letter paper: Approx. 150 sheets of 80 g/m 2 (21 lb.) Printi...
Page 22 - Remarks about paper; Avoid using coated paper, such as vinyl coated paper.; Cut Sheet
CHAPTER 1 ABOUT THIS MACHINE 1-13 Remarks about paper • We recommend that you test paper, especially special sizes and types ofpaper, including heavy paper, on this printer before you purchase largequantities. • Avoid using coated paper, such as vinyl coated paper. • Avoid using preprinted or highly...
Page 24 - Envelopes
CHAPTER 1 ABOUT THIS MACHINE 1-15 Envelopes The following types of envelopes are not recommended. • Damaged, curled, wrinkled, or irregularly shaped envelopes • Extremely shiny or highly textured envelopes • Envelopes with clasps • Envelopes with self-adhesive closures • Envelopes of baggy construct...
Page 25 - Print Mode; The figure below shows the physically printable area.; Copy Mode; The figure below shows the physically uncopyable area.
1-16 Print Mode The figure below shows the physically printable area. Fig. 1-6 Printable Area Copy Mode The figure below shows the physically uncopyable area. <A4 size> <letter size> Fig. 1-7 Copy Area Uncopyable area Uncopyable area 2.0 mm 2.0 mm 4.23 mm 4.23 mm 2.0 mm 2.0 mm 6.35 mm 4....
Page 26 - Scan Mode; The figure below shows the physically unscannable area.
CHAPTER 1 ABOUT THIS MACHINE 1-17 Scan Mode The figure below shows the physically unscannable area. <A4 size> <letter size> Fig. 1-8 Scannable Area Unscannable area Unscannable area 1.4 mm 4.23 mm 4.0 mm 1.4 mm 4.3 mm 4.3 mm 4.0 mm 4.0 mm
Page 27 - Caution; Do not load labels in the document feeder.
1-18 What Type of documents can the DocumentFeeder Handle The document feeder can handle documents that have the followingspecifications. Document size: 148-216 mm wide, (5.8 - 8.5 inches)100-360 mm long, (3.9 - 14.1 inches) Document Basis Weight: 64 to 90 g/m 2 (17.1 to 24 lb.) Document Thickness: ...
Page 28 - How to Load Paper into the Paper Cassette; Pull the paper cassette completely out of the printer .
CHAPTER 1 ABOUT THIS MACHINE 1-19 How to Load Paper into the Paper Cassette ☛ 1. Pull the paper cassette completely out of the printer . Fig. 1-9 Pull out the paper cassette ☛ 2. Slide the width and length paper adjusters of the paper cassette to fit the sizeof paper you want to load. Ensure that th...
Page 29 - Do not load more than 250 sheets of paper (80 g/m; Paper
1-20 ☛ 3. Load paper into the paper cassette. Make sure that the paper is flat in thecassette at all four corners. Fig. 1-11 Load the paper ✒ Note Do not load more than 250 sheets of paper (80 g/m 2 ) in the cassette, or paper jams may occur. Paper should be loaded up to the indicated maximum on the...
Page 30 - How to Load a Sheet of Paper Manually; Select manual feed mode in the printer driver.
CHAPTER 1 ABOUT THIS MACHINE 1-21 How to Load a Sheet of Paper Manually ✒ Note Use both hands to insert the paper into the manual feed slot.When you insert paper into the manual feed slot, the printer automaticallyturns on the manual feed mode. You may also view the technique of loading one sheet of...
Page 31 - Send the print data to the printer .
1-22 <Windows NT ® 4.0> Fig. 1-14 Select manual feed mode for Windows NT 4.0 ☛ 2. Send the print data to the printer .
Page 33 - To print on thicker paper and card stock
1-24 To print on thicker paper and card stock When the rear cover is lifted up, the printer has a straight paper path from themanual feed slot to the rear of the printer. Use this paper feed and outputmethod when you want to print on thicker paper or card stock. ☛ 1. Select manual feed mode in the p...
Page 35 - Guidelines for printing on both sides of the paper
1-26 How to Print on Both Sides of the paper(Manual Duplexing) The supplied printer drivers for Windows ® 95/98, Windows ® 3.1x and Windows NT ® 4.0 all enable manual duplex printing. For more detailed information, please see the Help text in the printer driver. Guidelines for printing on both sides...
Page 36 - To print on both sides of the paper from the paper cassette; From the driver, select the required manual duplex print mode.
CHAPTER 1 ABOUT THIS MACHINE 1-27 To print on both sides of the paper from the paper cassette ☛ 1. From the driver, select the required manual duplex print mode. ☛ 2. The printer will print all the even numbered pages first. ☛ 3. Remove the printed even numbered pages from the output tray. Re-insert...
Page 37 - To print on both sides of the paper from the manual feed slot; We do not recommend using very thin or very thick paper.
1-28 To print on both sides of the paper from the manual feed slot ! Caution • Before re-inserting the sheets, straighten them, to prevent paper feed errors. • We do not recommend using very thin or very thick paper. • When you use the Manual Duplex function, it is possible that paper jamsmay occur ...
Page 38 - How to Copy; Insert the original document face down in the Document Feeder.
CHAPTER 1 ABOUT THIS MACHINE 1-29 How to Copy The printer allows you to make high-quality photocopies. Always make surethat paper is loaded in the paper cassette before making copies. ☛ 1. Set the width of the document feeder paper guides using both hands to thepaper width to be used. ☛ 2. Insert th...
Page 39 - button; STACK
1-30 When you make a copy on paper fed from the manual feed slot, insert theprint sheet of paper into the manual feed slot after setting your originaldocuments. ☛ 3. You can select the following settings using the buttons on the control panel.To clear a setting, press the Clear button. • Enlarge/Red...
Page 40 - To stop copying, press the; Stop; Clear; button before copying.
CHAPTER 1 ABOUT THIS MACHINE 1-31 To stop copying, press the Stop button. STOP KEY PRESSED When the message below is displayed, press the Stop key again to eject thepaper from the scanner feeder. PRESS STOP KEY You can reset all settings except the Paper size setting to their defaults forcopying if ...
Page 41 - Various settings for copy; manual
1-32 Various settings for copy You can set various settings that are effective only for the next copy, after thatthe settings are cleared. The number of copies should be set last after thefollowing settings have been made. Enlarge/Reduce You can make an enlarged or reduced copy by pressing the Enlar...
Page 42 - AUTO; For more information, see ‘Paper Size’ in this Chapter.; Document type; TEXT
CHAPTER 1 ABOUT THIS MACHINE 1-33 The Enlarge/Reduce function works as shown in the figure below. Fig. 1-22 Enlarge and Reduce If the original document is larger than the print sheet size, you can change thereduction ratio automatically. For example, you might want to print anoriginal A4 size docume...
Page 43 - Options; A B; Copy
1-34 Density Adjust the density by pressing the Density button to alter the number of blocks on the display as shown below. <Default setting> - ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ + Light Dark Options Makes Copies and changes the layout on the print sheet. For example: A B C D D C B A A Fig.2-23 Printing layout B...
Page 44 - Paper Size; Letter; For further information, see
CHAPTER 1 ABOUT THIS MACHINE 1-35 Paper Size ✒ Note • This setting is for changing the size of paper in the paper cassetteor for print media loaded from the manual feed slot. • The Paper size selection is effective only when you copy using‘Enlarge/Reduce’ copy or ‘Options’ . ☛ 1. Place the original ...
Page 45 - You can select STACK or SORT when making multiple copies.; Sort
1-36 Sort You can select STACK or SORT when making multiple copies. 3 2 1 3 2 1 3 2 1 3 2 1 1 1 2 2 2 3 2 1 3 3 3 Sort Stack 1 Fig. 1-24 Sort and Stack
Page 46 - How to scan; How to scan from the Paper Port; Launch the PaperPort; Click the; Twain; The scanner driver dialog is launched.
CHAPTER 1 ABOUT THIS MACHINE 1-37 How to scan How to scan from the Paper Port ® for Brother Software (for Windows ® 3.1x/95/98/NT users in USA/Canada) ☛ 1. Launch the PaperPort ® for Brother application. ✒ Note • It is recommended that “MFL ProControl Center” and “Brother3in1 Resource Manager” alway...
Page 47 - Press the; Start
1-38 ☛ 4. Press the Start button. The scanned image will be shown on the desktop with the name ‘Untitled-x’. For further information about ‘PaperPort’, refer to the On-line Help in theapplication.
Page 48 - Scanning from TWAIN compliant applications
CHAPTER 1 ABOUT THIS MACHINE 1-39 Scanning from TWAIN compliant applications The printer provides you with a TWAIN compliant scanner driver. Thisallows you to use the printer as scanner from any TWAIN compliantapplication such as PaperPort and Adobe Photoshop. ☛ 1. Launch the application you wish to...
Page 49 - This function makes it easy to scan from the printer control panel.; Scan to File
1-40 Scanning from Control Panel (For Windows 95/98/NT4.0 only) This function makes it easy to scan from the printer control panel. ✒ Note When the “MFL ProControl Center” and “Brother 3in1 ResourceManager” are not running in the Task Tray, the buttons for ‘Scan toFile’ and ‘Scan to Email’ do not wo...
Page 50 - Scan to Email
CHAPTER 1 ABOUT THIS MACHINE 1-41 Scan to Email ☛ 1. Insert the original document face down in the Document Feeder. ☛ 2. Press the Scan to Email button ☛ 3. The Mailer launches automatically with the file you scanned attached to themail.
Page 51 - How to scan from the Unimessage; Pro Viewer Software
1-42 How to scan from the Unimessage TM Pro Viewer Software (for Windows ® 95/98/NT users in other Countries) ☛ 1. Launch the Unimessage Pro Viewer software. ✒ Note • It is recommended that the “Brother 3in1 Resource Manager” isalways running when you use the scan function. • Make sure that ‘Select ...
Page 52 - If required repeat step 2 to 5 to scan more pages.; Add; button to include them in your document then click the; OK
CHAPTER 1 ABOUT THIS MACHINE 1-43 ☛ 6. If required repeat step 2 to 5 to scan more pages. ☛ 7. Select the pages from the left column you want to use and click the Add button to include them in your document then click the OK button. The scanned image will be shown in the Unimessage Pro ‘Scanned imag...
Page 54 - Scanning from the HL-P2500 Control Panel
CHAPTER 1 ABOUT THIS MACHINE 1-45 Scanning from the HL-P2500 Control Panel This function makes it easy to scan from the printer control panel. ✒ Note When the “Brother 3in1 Resource Manager” is not running in theTask Tray, the ‘Scan to File’ and ‘Scan to Email’ buttons do notwork. Please use these f...
Page 55 - Functions of the Buttons on the control panel; BUTTONS Explanation; Pressing this button starts copying.; Press this button to sort multiple copies.; Press this button to reset all copy settings to their defaults.
1-46 Functions of the Buttons on the control panel This section refers to the following Buttons on the printer control panel. Alarm Data 1 2 3 4 5 6 7 0 8 9 Copy Scan Scan to Email Enlarge/ Reduce Density Document Type Option Paper Size Scan to File Job Cancel Print Sort Clear Stop Copy Fig. 1-25 Co...
Page 56 - Special Function; Job cancel
1-47 Special Function There are some special functions that can be accessed by using the buttons onthe control panel as described below. * * 1. Turn the power switch off. * * 2. Turn the power switch on while holding down the Job cancel button. * * 3. Select the number of the following available fun...
Page 57 - What do the LED indications mean; Alarm LED; the ‘Error Messages that Appear on the LCD Panel’ section in Chapter; Data LED; replace the toner cartridge with a new one
1-48 What do the LED indications mean This section refers to the following LEDs on the printer control panel. Alarm LED The Alarm LED indicates a printer error status. LED Status On The printer has detected an error. When the Alarm LED is on and the printer has detected and error condition,refer to ...
Page 58 - Optional Accessories and Supplies; Unit
CHAPTER 2 OPTIONS 2-1 CHAPTER 2 OPTIONS Optional Accessories and Supplies This printer has the following optional accessories and supplies, you canincrease the capabilities of the printer with these items. Supplies Item Information 1 Toner cartridge See page 3-2 2 Drum unit See page 3-9 1 2 Item Fea...
Page 59 - The Lower Tray unit; Paper type; Cut sheet; installation of the paper cassettes.
2-2 The Lower Tray unit The lower tray unit is an optional device that functions as a third paper source.It can contain a maximum of 250 sheets of paper (80 g/m 2 ). To obtain the optional LT-400 lower tray unit, please consult the dealer orstore where you purchased the printer. Fig. 2-1 Loading Pap...
Page 60 - Installing paper in the Lower tray unit; ‘OPTION CASSETTE’; Change the paper tray to use to feed paper
CHAPTER 2 OPTIONS 2-3 Installing paper in the Lower tray unit ☛ 1. When you load paper in the Lower tray unit, press the Paper size button while holding down the Stop button. The ‘OPTION CASSETTE’ message appears on the LCD. ☛ 2. Press the Paper size button again, and then the ‘USE CASSETTE #2’ mess...
Page 61 - How to Add extra Memory
2-4 How to Add extra Memory The printer has 4 Mbytes of standard memory and a slot for optional additionalmemory. The memory can be expanded up to a total of 12 or 20 Mbytes byinstalling the optional memory board. The printer can recognize 8MB (ME-8000) or 16MB (ME-16000) of optionalmemory. Be caref...
Page 62 - How to install an additional memory board; To install the memory board, follow these steps:; power; switch and unplug the AC cord from the AC outlet.
CHAPTER 2 OPTIONS 2-5 How to install an additional memory board To install the memory board, follow these steps: ☛ 1. Turn off the power switch and unplug the AC cord from the AC outlet. Disconnect the interface cable from the printer. Fig. 2-2 Unplug the AC Cord and Disconnect the Interface Cable !...
Page 63 - Unpack the memory board and hold it by its edge.
2-6 ☛ 2. Remove the two screws securing the rear cover and pull out the access cover. Fig. 2-3 Removing the Main Controller access cover ☛ 3. Unpack the memory board and hold it by its edge. ! Caution Memory boards may be damaged by even a small amount of static electricity. Do not touch the memory ...
Page 64 - Secure the access cover with the two screws.
CHAPTER 2 OPTIONS 2-7 ☛ 4. To install the memory board onto the main control board, use the suppliedspacer and plug the board into the upper left connector of the main controlboard. Fig. 2-4 Install the Memory Board ☛ 5. Secure the access cover with the two screws. ☛ 6. Refit the rear cover. ☛ 7. Re...
Page 65 - VINES computers can simultaneously access the same printer.; Features; Network Operating System compatibility:
2-8 What is the Brother print server (NC-2010p) An optional Network print server Brother NC-2010p is available, which allowsyour printer to be connected to your network via the parallel interface. Brother print servers allow multiple host computers to share a Brother printeron a 10 Mbit Ethernet net...
Page 66 - Very high performance
CHAPTER 2 OPTIONS 2-9 Very high performance Superior network and printer management: - BRAdmin and BRAdmin32 Windows-based Management utilities.- SNMP MIB I and MIB II over IP or IPX- Remote console management via DEC NCP, TELNET or NetWare.- HTTP web browser management capability Ipd-Plus feature f...
Page 67 - Periodic maintenance parts
CHAPTER 3 MAINTENANCE 3-1 CHAPTER 3 MAINTENANCE The following are maintenance messages that appear on the LCD display.These messages prompt you to replace each of the consumables before theyrun out. LCD message Consumableto replace Approximate life How toreplace TONER EMPTY Tonercartridge 3,000 page...
Page 68 - How to Replace the Toner Cartridge; ‘TONER EMPTY’; case you get a toner low warning.
3-2 How to Replace the Toner Cartridge The printer, when the Standard capacity toner cartridge is used, can printapproximately 3,000 pages at 5% coverage on A4/Letter size paper with onetoner cartridge. When the High capacity toner cartridge is used,approximately 6,000 pages can be printed under the...
Page 69 - Open the front cover. Pull out the drum unit assembly.
CHAPTER 3 MAINTENANCE 3-3 The toner cartridge is replaced in the following way. You can also view thetoner cartridge replacement method in the instructional video on the suppliedCD-ROM: ☛ 1. Open the front cover. Pull out the drum unit assembly. Fig. 3-1 Removing the Drum Unit ! Caution We recommend...
Page 71 - Remove the yellow protective cover.
CHAPTER 3 MAINTENANCE 3-5 ☛ 4. Remove the yellow protective cover. Fig.3-5 Remove the protective cover
Page 73 - Make sure that you return the tab to the Home position (
CHAPTER 3 MAINTENANCE 3-7 ☛ 5. Install the new toner cartridge into the drum unit until it clicks into place. Fig. 3-8 Installing the Toner Cartridge into the Drum Unit ☛ 6. Clean the primary corona wire inside the drum unit by gently sliding the bluetab back and forth to the right end and left ends...
Page 75 - How to Replace the Drum Unit; CHANGE; You should clean the printer when you replace the drum unit.
CHAPTER 3 MAINTENANCE 3-9 How to Replace the Drum Unit The printer uses a drum unit to create the print images on paper. When the‘ CHANGE DRUM SOON’ message appears on the LCD display, it indicates that the drum unit is near the end of its life. Purchase a new drum unit to replace thecurrent one. ! ...
Page 77 - We recommend that you place the drum unit on a piece of cloth or; wipe or wash it off with cold water immediately.
CHAPTER 3 MAINTENANCE 3-11 ☛ 2. Place the drum unit assembly on a flat, horizontal surface, and pull the tonercartridge out of the drum unit assembly while holding down the lock leverwith your right hand . Fig. 3-13 Removing the Toner Cartridge ✒ Note • Discard the used drum unit according to local ...
Page 78 - For; Install the new drum unit assembly into the printer.
3-12 ☛ 4. Install the toner cartridge into the new drum unit until it clicks into place. For more information, see “How to replace the toner cartridge” earlier in thischapter. Fig.3-14 Install the Toner Cartridge into the Drum Unit ☛ 5. Install the new drum unit assembly into the printer. Fig. 3-15 ...
Page 80 - How to Clean the Printer; Cleaning the Printer Exterior; Turn off the; switch and unplug the power cord.
3-14 How to Clean the Printer Clean the printer exterior and interior periodically. If printed pages get stainedwith toner, clean the printer interior and drum unit. Cleaning the Printer Exterior ✒ Note Clean the printer exterior as described in the following instructions. This isalso shown in the i...
Page 81 - Use a damp cloth for cleaning.; Plug in the power cord and turn on the power switch.
CHAPTER 3 MAINTENANCE 3-15 ☛ 2. Use a damp cloth for cleaning. ! Caution Use water or neutral detergents for cleaning. Cleaning with volatile liquidssuch as thinners or benzene will damage the surface of the printer. ☛ 3. Wipe dirt and dust away from the printer exterior with the damp cloth andallow...
Page 82 - How to clean the Printer interior and drum unit; Open the front cover of the printer.
3-16 How to clean the Printer interior and drum unit ✒ Note Clean the printer interior and the drum unit as described in the followinginstructions. This is also shown in the instructional video on the supplied CD-ROM. ☛ 1. Turn off the power switch and unplug the power cord. Warning There are high v...
Page 83 - Gently wipe the scanner window with a soft dry cloth.
CHAPTER 3 MAINTENANCE 3-17 Warning After you have just used the printer, some internal parts of the printer areextremely HOT. When you open the front or rear cover of the printer, nevertouch the shaded parts shown in the following illustrations. High Temperature High Temperature Front view Rear view...
Page 84 - Do not touch the scanner window with your fingers.; Return the tab to the home position (
3-18 ! Caution • Do not touch the scanner window with your fingers. • Do not wipe the scanner window with cleaning alcohol (isophorol). • Handle the drum unit carefully because it contains toner. If toner scatters and your hands or cloths get dirty, wipe or wash it off with cold waterimmediately. ✒ ...
Page 85 - Install the drum unit assembly into the printer.
CHAPTER 3 MAINTENANCE 3-19 ☛ 7. Install the drum unit assembly into the printer. See the section “How to replace the drum unit” earlier in this Chapter. ☛ 8. Close the front cover. ☛ 9. Plug in the power cord and turn on the power switch.
Page 86 - How to clean the Document scanner
3-20 How to clean the Document scanner ☛ 1. Turn off the power switch and unplug the power cord. ☛ 2. Open the control panel cover. Fig. 3-21 Open the cover ☛ 3. Wipe dirt off the printer with a slightly damp clean cloth.
Page 87 - Close the control panel cover.
CHAPTER 3 MAINTENANCE 3-21 ☛ 4. Clean the white bar and the glass scanner cover under the white bar. Moistena small, clean, soft, lint-free cloth with isopropyl alcohol and carefully removedirt from the glass cover and the white bar. Fig. 3-22 Clean the document scanner ☛ 5. Close the control panel ...
Page 88 - Identifying your problem; Printer does not print, copy or scan; “What do the LED indications mean” in; Print quality; ‘Improving the print quality’; Go to; ‘How to Print correctly’
CHAPTER 4 TROUBLESHOOTING 4-1 CHAPTER 4 TROUBLESHOOTING Identifying your problem First, check the following: • The power plug is connected correctly and the printer is turned on. • All of the protective parts have been removed. • The toner cartridge and drum unit are installed correctly. • The inter...
Page 89 - Service Call indications
4-2 Service Call indications If an unrecoverable error occurs, the LCD displays an error message and anerror number. The printer indicates the need for a service call. MACHINE ERROR XX If you see any of these service call indications, turn off the power switch, waita few seconds and then turn it bac...
Page 90 - Error Messages that Appear on the LCD Panel; Alarm; COVER OPEN; button, or open and close the front
CHAPTER 4 TROUBLESHOOTING 4-3 Error Messages that Appear on the LCD Panel If an error occurs, the printer indicates the error messages on the LCD paneldisplay and turns the Alarm LED on. Find the error and take the appropriate action to correct it. The printerautomatically recovers from most errors,...
Page 92 - Error Message Printouts; Error Message; RESOLUTION ADAPTED
CHAPTER 4 TROUBLESHOOTING 4-5 Error Message Printouts The printer will report problems by printing an error message as defined in thefollowing table. Take the corrective actions for the error message the Printoutreports. Error Message Action RESOLUTION ADAPTED (The printer has printed thedocument at...
Page 93 - Paper Handling; See “What kind of paper can I use” in Chapter 1.; Problem; A paper jam has occurred.
4-6 Paper Handling First, ensure that you are using paper that meets Brother recommended paper specifications. See “What kind of paper can I use” in Chapter 1. Problem Recommendation The printer does not loadpaper. • If there is paper in the paper cassette, make sure it isstraight. If the paper is c...
Page 94 - PAPER JAMS and How to Clear Them; When a paper jam occurs, an error message appears on the LCD.; Or
CHAPTER 4 TROUBLESHOOTING 4-7 PAPER JAMS and How to Clear Them When a paper jam occurs, an error message appears on the LCD. PRINTER JAM See to page 4-8 for information on “How toclear a printer jam”. Or DOCUMENT JAM See to page 4-11 for information on “Howto clear a document jam”. Warning After you...
Page 95 - How to clear a printer jam; Remove the paper cassette completely from the printer.
4-8 Clear the jammed paper. See the following description or you can view thepaper jam instructional video on the CD-ROM. If the jammed paper has been removed completely using the following steps,you can close the paper cassette first, then close the front cover and the printerwill resume printing a...
Page 96 - Pull any jammed paper up and out of the printer.; Open the front cover.
CHAPTER 4 TROUBLESHOOTING 4-9 ☛ 2. Pull any jammed paper up and out of the printer. Fig. 4-3 Pull the jammed paper up and out ☛ 3. Open the front cover. ☛ 4. Remove the drum unit assembly. Pull any jammed paper up and out of theprinter. If you cannot remove the drum unit assembly easily at this time...
Page 97 - Close the rear cover.
4-10 ! Caution To avoid damaging the printer by static electricity, do not touch the electrodes shown below. Fig. 4-5 Electrodes ☛ 5. Open the rear cover and pull the jammed paper out of the fuser unit.If you have to pull the paper towards the back of the printer, the fuser may getdirty with toner p...
Page 98 - How to clear a document jam; Open the control panel cover.
CHAPTER 4 TROUBLESHOOTING 4-11 How to clear a document jam ☛ 1. Open the control panel cover. Fig. 4-7 Open the cover ☛ 2. Pull any jammed paper up and out of the document feeder. Fig. 4-8 Open the cover ☛ 3. Close the control panel cover.
Page 99 - Others; For DOS users; Check if the printer has any printer alarms active.; For Apple Macintosh Computer users
4-12 Others Problem Recommendation The printer cannot print.“There was an errorwriting to BRPRT: (orBRLPT1:) for theprinter.” error messageappears on your PC. • Check that the printer cable is not damaged orbroken. • If you have an interface switching device, make surethe correct printer is selected...
Page 100 - Improving the Print Quality; CHANGE DRUM SOON; problem with Copy; B C; See “How to; See “What kind of
CHAPTER 4 TROUBLESHOOTING 4-13 Improving the Print Quality ! Caution If the “ CHANGE DRUM SOON ” message is on the LCD, you will clear a print quality problem by replacing the drum unit with a new one. The drum unit isat the end of it’s life. This section provides information on the following topics...
Page 101 - Try installing a new drum unit.; Clean the primary corona wire of the drum unit.
4-14 Image default examples Recommendation Ghost • Make sure you are using paper that meets thespecifications. Rough surfaced paper, paper that hasabsorbed moisture or thick media can cause thisproblem. • Make sure that you selected the appropriate mediatype in the printer driver. See “What kind of ...
Page 102 - Image default examples Recommendation; Install a new drum
CHAPTER 4 TROUBLESHOOTING 4-15 Image default examples Recommendation 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots Printed pages have white spots inblack text and graphics atintervals of 94 mm. 94 mm (3.7 in.) 94 mm (3.7 in.) Black Spots Printed pages have black spots atintervals of 94 mm. • If the pr...
Page 104 - Image default examples; Clean the primary corona wire of the Drum unit.
CHAPTER 4 TROUBLESHOOTING 4-17 Image default examples Recommendation ABCDEFGHabcdefghijk A B C Da b c d e0 1 2 3 4 Black Vertical lines Printed pages are stained with toner or have vertical stripes. • Clean the primary corona wire of the Drum unit. See "How to clean the printer interior and Drum...
Page 105 - C D
4-18 Image default examples Recommendation ABCDEFGHabcdefghijk A B C Da b c d e0 1 2 3 4 Page skew • Make sure the paper or other media is loaded into thepaper cassette correctly and that the guides are nottoo tight or too loose against the paper stack. • Set the paper guides correctly. Make sure th...
Page 106 - How to print correctly; This section provides information on the following topics:; MEMORY FULL; Job Cancel; button to print the data
CHAPTER 4 TROUBLESHOOTING 4-19 How to print correctly This section provides information on the following topics: problem with Copy Go to page 4-20 problem with Scan Go to page 4-21 Problem Recommendation The printer printsunexpectedly or it printsgarbage. • Check that the printer cable is not too lo...
Page 107 - The toner cartridge is not empty.
4-20 Problem RecommendationMy headers or footersappear when I view mydocument on screen butdo not show up when Iprint them. • Most laser printers have a restricted area that cannotbe printed on. Usually this is the first two lines andlast two lines of text cannot print (leaving 62printable lines). A...
Page 108 - Scan
CHAPTER 4 TROUBLESHOOTING 4-21 Scan Problem Recommendation The printer cannot scan. Check the following: • The printer is connected directly to the computer. • The computer can work in bi-directional mode. • The Scanner driver is correctly selected in yourapplication. • A recommended interface cable...
Page 109 - APPENDIX; Printer Technical Specifications; Printing; Electrophotography by semiconductor laser beam scanning
APPENDIX A-1 APPENDIX Printer Technical Specifications Printing Print Method Electrophotography by semiconductor laser beam scanning Laser Wavelengh: 780 nm Output: 5mW max. Resolution 600 dpi Print Quality Normal print modeEconomy print mode (25% and 50% toner saving) Print Speed Up to 12 pages/min...
Page 110 - Print Media; Copying; Type
A-2 Print Media Toner cartridge:Life Expectancy: 3,000 pages/standard capacity toner cartridge6,000 pages/high capacity toner cartridge (When printing A4 or letter-size paper at 5% printcoverage) NOTE: Toner life expectancy will vary depending on the type of average print job printed. Drum Unit:Life...
Page 111 - Scanning; Specification
APPENDIX A-3 Scanning Resolution 600 x 600 dpi interpolated with 256 levels of gray Software • TWAIN driver (for Windows and Macintosh users) • For USA and Canada: PaperPort for Brother Software • For other Countries: Wordcraft Unimessage TM Pro Viewer Specification Emulation • Brother Printing Solu...
Page 112 - Electrical and Mechanical; Noise
A-4 Electrical and Mechanical Power Source U.S.A. and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz Power Consumption Printing (average): 340 W or less Stand-by: 80 W or less Sleep: 10W or less Noise Printing: 50 dBA or less Sleep: 27 dBA or less Temperature Opera...
Page 113 - Parallel Interface Specifications
APPENDIX A-5 Parallel Interface Specifications ✒ Note To ensure best quality performance use an IEEE 1284 compliant parallelcable between the printer and your computer. Only IEEE 1284 cablessupport all of the advanced printing capabilities, like bi-directionalcommunication. These cables will be clea...
Page 115 - Interface Connector; Pin Assignment
APPENDIX A-7 Universal Serial Bus (USB) Interface Interface Connector 4 3 2 1 Fig. A-2 USB interface connector Pin Assignment Pin No. Signal 1 Vcc (+5V) 2 - Data Serial Data - 3 + Data Serial Data + 4 Ground
Page 116 - Resident Fonts; The following bitmapped fonts are resident in this printer.; Bitmapped Fonts
A-8 Resident Fonts The following bitmapped fonts are resident in this printer. Bitmapped Fonts This printer has the following bitmapped fonts. They can be used in the HPLaserJet 5P mode. They have the following characteristics. • Letter Gothic 16.66 Normal, Italic, Bold, BoldItalic (Portrait &La...
Page 117 - OCR Symbol Sets
APPENDIX A-9 OCR Symbol Sets When the OCR-A or OCR-B font is selected, the corresponding symbol set is alwaysused. • OCR-A • OCR-B HP LaserJet 5P Mode Roman 8 (8U)ISO Latin1 (0N)ISO Latin2 (2N)ISO Latin5 (5N)ISO Latin6 (6N)PC-8 (10U)PC-8 D/N (11U)PC-850 (12U)PC-852 (17U)PC-775 (26U)PC-1004 (9J)PC-8 ...
Page 121 - Trademarks; Compilation and Publication Notice; ©1999 Brother Industries Ltd.
APPENDIX A-13 Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in theUnited States and other countries, and TrueType is a trademark of AppleComputer, Inc.Hewlett Packard is a registered trademark and HP ...
Page 122 - REGULATIONS; Responsible Party : Brother International Corporation
APPENDIX i REGULATIONS Federal Communications Commission(FCC) Declaration of Conformity (For USA Only) Responsible Party : Brother International Corporation 100 Somerset Corporate BoulevardBridgewater, NJ 08807-0911, USATEL : (908) 704-1700 declares, that the productsProduct Name : Brother Laser Pri...
Page 123 - Important; This Class B digital apparatus complies with Canadian ICES-003.; International E; Compliance Statement; The purpose of the International; Program is to promote the development; product meets the guideline of the program.
ii Important A shielded interface cable should be used in order to ensure compliance with the limitsfor a Class B digital device.Changes or modifications not expressly approved by Brother Industries, Ltd. couldvoid the user’s authority to operate the equipment. Industry Canada Compliance Statement (...
Page 126 - The following caution label is attached on the scanner unit.
APPENDIX v Caution Use of controls, adjustments or performance of procedures other than those specified inthis manual may result in hazardous radiation exposure. The following caution label is attached on the scanner unit. CAUTION INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCK DEFEATED.AVOID DIRE...
Page 128 - WARNING - THIS PRINTER MUST BE PROPERLY EARTHED.
APPENDIX vii IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied with this printer is not suitable for your electrical outlet,remove the plug from the mains cord and fit an appropriate three pin plug. If thereplacement plug is intended to take a fuse then fit a fuse with the sa...