Brother P2500- Manuals

iv CHAPTER 4 TROUBLESHOOTING 4-1 I DENTIFYING YOUR PROBLEM 4-1 S ERVICE C ALL INDICATIONS 4-2 E RROR M ESSAGES THAT A PPEAR ON THE LCD P ANEL 4-3 E RROR M ESSAGE P RINTOUTS 4-5 P APER H ANDLING 4-6 PAPER JAMS AND H OW TO C LEAR T HEM 4-7 H OW TO CLEAR A PRINTER JAM 4-8 H OW TO CLEAR A DOCUMENT JAM 4...

v APPENDIX A-1 P RINTER T ECHNICAL S PECIFICATIONS A-1 P RINTING A-1 C OPYING A-2 S CANNING A-3 S PECIFICATION A-3 E LECTRICAL AND M ECHANICAL A-4 P ARALLEL I NTERFACE S PECIFICATIONS A-5 U NIVERSAL S ERIAL B US (USB) I NTERFACE A-7 R ESIDENT F ONTS A-8 REGULATIONS i INDEX

TABLE OF CONTENTS vi Definitions of Warnings, Cautions, and Notes The following conventions are used in this User’s Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. ! Caution Indicates cautions that must be observed to use the machine properly or preventda...

vii Shipment of the Printer If for any reason you must ship your Machine, carefully package the Machineto avoid any damage during transit. It is recommended that you save and usethe original packaging. The Machine should also be adequately insured withthe carrier. ! Caution When shipping the Machine...

CHAPTER 1 ABOUT THIS MACHINE 1-1 CHAPTER 1 ABOUT THIS PRINTER Make Sure All the Items Are in the Carton Carton Contents When you unpack the printer, check to see that you have all of the followingitems: Fig. 1-1 Printer Carton Contents Carton Contents may differ from one country to another. Paper ca...

1-2 About your printer Fig. 1-2 Front View Fig. 1-3 Rear View Control panel Automaticdocument feeder Tray extension flap Paper cassette Front cover Manual feed slot Manual feed paper guides Document support extension Rear cover Power switch AC power inlet USB (Universal Serial Bus Interface) connect...

CHAPTER 1 ABOUT THIS MACHINE 1-3 Features of your printer ❏ Full Copier Function Multiple copies are easy to print using the Sort key on the control panel. For more information, see “How to Copy” in this Chapter. ❏ High Resolution and Fast Printing Speed True 600 x 600 dpi with microfine toner and u...

1-4 ❏ Sophisticated Viewer and Document management Software‘Wordcraft Unimessage TM Pro’ (For other Countries) Wordcraft Unimessage TM Pro Viewer is a sophisticated viewer for displaying and editing graphic files. In addition to the usual image editing functions(object drawing, annotations, highligh...

CHAPTER 1 ABOUT THIS MACHINE 1-5 ❏ Printer Status Monitor for USB interface cable or LPTx port usersonly (For Windows 95/98 users only) The printer driver can monitor the status of your printer using bi-directionalparallel communications. The use of a high quality IEEE 1284 compliantbi-directional p...

1-6 ❏ Environment-Friendly Economy Printing Mode This feature will cut your printing cost by saving toner. It is useful to printdraft copies for proof-reading. You can select economy modes through theWindows printer driver supplied with your printer. Sleep Mode (Power Save Mode)When the printer is n...

CHAPTER 1 ABOUT THIS MACHINE 1-7 What Are the Available Printer Options ❏ Lower Tray Unit (LT-400) A lower tray unit expands the paper source capacity. You can load extrapaper and switch between the upper and lower paper sources automatically. See “The Lower Tray Unit” in Chapter 2. ❏ Memory Board T...

1-8 Choose a Location Please take note of the following before using the printer. Power Supply • Use the printer within the specified power range. AC power: ±10% of the rated power voltage in your countryFrequency: 50 Hz (220 V– 240 V) or 50/60 Hz (110–120 V) • The power cord, including extensions, ...

1-10 What Type of paper can I use Media Type Paper type Paper size Paper cassette(standard) Cut sheet Transparency letter, A4, ISO B5,Executive, A5, A6,legal (USA and Canada Only)A4 and letter Manual feed slot Cut sheet Envelope OrganizerTransparencyLabelCustom sizes letter, A4, B5 (JIS/ISO), Execut...

CHAPTER 1 ABOUT THIS MACHINE 1-11 Manual feed slot Cut Sheet Envelope Basis Weight 64 to 157 g/m 2 (17 to 42 lb.) 75 to 90 g/m 2 single thickness (20 to 24 lb.) Caliper 0.08 to 0.2 mm( ± 0.003 to ± 0.008 in.) 0.084 to 0.14 mm(0.0033 to 0.005 in.)single thickness Moisture Content 4% to 6% by weight 4...

1-12 Paper Capacity Multi-purpose paper cassette A4/Letter paper: Approx. 250 sheets of 80 g/m 2 (21 lb.) Up to 27 mm (1.06 inch) in height (up to the mark) Transparency: 10 sheets Printing to the front output tray (pages are face down) A4/Letter paper: Approx. 150 sheets of 80 g/m 2 (21 lb.) Printi...

CHAPTER 1 ABOUT THIS MACHINE 1-13 Remarks about paper • We recommend that you test paper, especially special sizes and types ofpaper, including heavy paper, on this printer before you purchase largequantities. • Avoid using coated paper, such as vinyl coated paper. • Avoid using preprinted or highly...

CHAPTER 1 ABOUT THIS MACHINE 1-15 Envelopes The following types of envelopes are not recommended. • Damaged, curled, wrinkled, or irregularly shaped envelopes • Extremely shiny or highly textured envelopes • Envelopes with clasps • Envelopes with self-adhesive closures • Envelopes of baggy construct...

1-16 Print Mode The figure below shows the physically printable area. Fig. 1-6 Printable Area Copy Mode The figure below shows the physically uncopyable area. <A4 size> <letter size> Fig. 1-7 Copy Area Uncopyable area Uncopyable area 2.0 mm 2.0 mm 4.23 mm 4.23 mm 2.0 mm 2.0 mm 6.35 mm 4....

CHAPTER 1 ABOUT THIS MACHINE 1-17 Scan Mode The figure below shows the physically unscannable area. <A4 size> <letter size> Fig. 1-8 Scannable Area Unscannable area Unscannable area 1.4 mm 4.23 mm 4.0 mm 1.4 mm 4.3 mm 4.3 mm 4.0 mm 4.0 mm

1-18 What Type of documents can the DocumentFeeder Handle The document feeder can handle documents that have the followingspecifications. Document size: 148-216 mm wide, (5.8 - 8.5 inches)100-360 mm long, (3.9 - 14.1 inches) Document Basis Weight: 64 to 90 g/m 2 (17.1 to 24 lb.) Document Thickness: ...

CHAPTER 1 ABOUT THIS MACHINE 1-19 How to Load Paper into the Paper Cassette ☛ 1. Pull the paper cassette completely out of the printer . Fig. 1-9 Pull out the paper cassette ☛ 2. Slide the width and length paper adjusters of the paper cassette to fit the sizeof paper you want to load. Ensure that th...

1-20 ☛ 3. Load paper into the paper cassette. Make sure that the paper is flat in thecassette at all four corners. Fig. 1-11 Load the paper ✒ Note Do not load more than 250 sheets of paper (80 g/m 2 ) in the cassette, or paper jams may occur. Paper should be loaded up to the indicated maximum on the...

CHAPTER 1 ABOUT THIS MACHINE 1-21 How to Load a Sheet of Paper Manually ✒ Note Use both hands to insert the paper into the manual feed slot.When you insert paper into the manual feed slot, the printer automaticallyturns on the manual feed mode. You may also view the technique of loading one sheet of...

1-22 <Windows NT ® 4.0> Fig. 1-14 Select manual feed mode for Windows NT 4.0 ☛ 2. Send the print data to the printer .

1-24 To print on thicker paper and card stock When the rear cover is lifted up, the printer has a straight paper path from themanual feed slot to the rear of the printer. Use this paper feed and outputmethod when you want to print on thicker paper or card stock. ☛ 1. Select manual feed mode in the p...

1-26 How to Print on Both Sides of the paper(Manual Duplexing) The supplied printer drivers for Windows ® 95/98, Windows ® 3.1x and Windows NT ® 4.0 all enable manual duplex printing. For more detailed information, please see the Help text in the printer driver. Guidelines for printing on both sides...

CHAPTER 1 ABOUT THIS MACHINE 1-27 To print on both sides of the paper from the paper cassette ☛ 1. From the driver, select the required manual duplex print mode. ☛ 2. The printer will print all the even numbered pages first. ☛ 3. Remove the printed even numbered pages from the output tray. Re-insert...

1-28 To print on both sides of the paper from the manual feed slot ! Caution • Before re-inserting the sheets, straighten them, to prevent paper feed errors. • We do not recommend using very thin or very thick paper. • When you use the Manual Duplex function, it is possible that paper jamsmay occur ...

CHAPTER 1 ABOUT THIS MACHINE 1-29 How to Copy The printer allows you to make high-quality photocopies. Always make surethat paper is loaded in the paper cassette before making copies. ☛ 1. Set the width of the document feeder paper guides using both hands to thepaper width to be used. ☛ 2. Insert th...

1-30 When you make a copy on paper fed from the manual feed slot, insert theprint sheet of paper into the manual feed slot after setting your originaldocuments. ☛ 3. You can select the following settings using the buttons on the control panel.To clear a setting, press the Clear button. • Enlarge/Red...

CHAPTER 1 ABOUT THIS MACHINE 1-31 To stop copying, press the Stop button. STOP KEY PRESSED When the message below is displayed, press the Stop key again to eject thepaper from the scanner feeder. PRESS STOP KEY You can reset all settings except the Paper size setting to their defaults forcopying if ...

1-32 Various settings for copy You can set various settings that are effective only for the next copy, after thatthe settings are cleared. The number of copies should be set last after thefollowing settings have been made. Enlarge/Reduce You can make an enlarged or reduced copy by pressing the Enlar...

CHAPTER 1 ABOUT THIS MACHINE 1-33 The Enlarge/Reduce function works as shown in the figure below. Fig. 1-22 Enlarge and Reduce If the original document is larger than the print sheet size, you can change thereduction ratio automatically. For example, you might want to print anoriginal A4 size docume...

1-34 Density Adjust the density by pressing the Density button to alter the number of blocks on the display as shown below. <Default setting> - ❚ ❚ ❚ ❚ ❚ ❚ ❚ ❚ + Light Dark Options Makes Copies and changes the layout on the print sheet. For example: A B C D D C B A A Fig.2-23 Printing layout B...

CHAPTER 1 ABOUT THIS MACHINE 1-35 Paper Size ✒ Note • This setting is for changing the size of paper in the paper cassetteor for print media loaded from the manual feed slot. • The Paper size selection is effective only when you copy using‘Enlarge/Reduce’ copy or ‘Options’ . ☛ 1. Place the original ...

1-36 Sort You can select STACK or SORT when making multiple copies. 3 2 1 3 2 1 3 2 1 3 2 1 1 1 2 2 2 3 2 1 3 3 3 Sort Stack 1 Fig. 1-24 Sort and Stack

CHAPTER 1 ABOUT THIS MACHINE 1-37 How to scan How to scan from the Paper Port ® for Brother Software (for Windows ® 3.1x/95/98/NT users in USA/Canada) ☛ 1. Launch the PaperPort ® for Brother application. ✒ Note • It is recommended that “MFL ProControl Center” and “Brother3in1 Resource Manager” alway...

1-38 ☛ 4. Press the Start button. The scanned image will be shown on the desktop with the name ‘Untitled-x’. For further information about ‘PaperPort’, refer to the On-line Help in theapplication.

CHAPTER 1 ABOUT THIS MACHINE 1-39 Scanning from TWAIN compliant applications The printer provides you with a TWAIN compliant scanner driver. Thisallows you to use the printer as scanner from any TWAIN compliantapplication such as PaperPort and Adobe Photoshop. ☛ 1. Launch the application you wish to...

1-40 Scanning from Control Panel (For Windows 95/98/NT4.0 only) This function makes it easy to scan from the printer control panel. ✒ Note When the “MFL ProControl Center” and “Brother 3in1 ResourceManager” are not running in the Task Tray, the buttons for ‘Scan toFile’ and ‘Scan to Email’ do not wo...

CHAPTER 1 ABOUT THIS MACHINE 1-41 Scan to Email ☛ 1. Insert the original document face down in the Document Feeder. ☛ 2. Press the Scan to Email button ☛ 3. The Mailer launches automatically with the file you scanned attached to themail.

1-42 How to scan from the Unimessage TM Pro Viewer Software (for Windows ® 95/98/NT users in other Countries) ☛ 1. Launch the Unimessage Pro Viewer software. ✒ Note • It is recommended that the “Brother 3in1 Resource Manager” isalways running when you use the scan function. • Make sure that ‘Select ...

CHAPTER 1 ABOUT THIS MACHINE 1-43 ☛ 6. If required repeat step 2 to 5 to scan more pages. ☛ 7. Select the pages from the left column you want to use and click the Add button to include them in your document then click the OK button. The scanned image will be shown in the Unimessage Pro ‘Scanned imag...

CHAPTER 1 ABOUT THIS MACHINE 1-45 Scanning from the HL-P2500 Control Panel This function makes it easy to scan from the printer control panel. ✒ Note When the “Brother 3in1 Resource Manager” is not running in theTask Tray, the ‘Scan to File’ and ‘Scan to Email’ buttons do notwork. Please use these f...

1-46 Functions of the Buttons on the control panel This section refers to the following Buttons on the printer control panel. Alarm Data 1 2 3 4 5 6 7 0 8 9 Copy Scan Scan to Email Enlarge/ Reduce Density Document Type Option Paper Size Scan to File Job Cancel Print Sort Clear Stop Copy Fig. 1-25 Co...

1-47 Special Function There are some special functions that can be accessed by using the buttons onthe control panel as described below. * * 1. Turn the power switch off. * * 2. Turn the power switch on while holding down the Job cancel button. * * 3. Select the number of the following available fun...

1-48 What do the LED indications mean This section refers to the following LEDs on the printer control panel. Alarm LED The Alarm LED indicates a printer error status. LED Status On The printer has detected an error. When the Alarm LED is on and the printer has detected and error condition,refer to ...

CHAPTER 2 OPTIONS 2-1 CHAPTER 2 OPTIONS Optional Accessories and Supplies This printer has the following optional accessories and supplies, you canincrease the capabilities of the printer with these items. Supplies Item Information 1 Toner cartridge See page 3-2 2 Drum unit See page 3-9 1 2 Item Fea...

2-2 The Lower Tray unit The lower tray unit is an optional device that functions as a third paper source.It can contain a maximum of 250 sheets of paper (80 g/m 2 ). To obtain the optional LT-400 lower tray unit, please consult the dealer orstore where you purchased the printer. Fig. 2-1 Loading Pap...

CHAPTER 2 OPTIONS 2-3 Installing paper in the Lower tray unit ☛ 1. When you load paper in the Lower tray unit, press the Paper size button while holding down the Stop button. The ‘OPTION CASSETTE’ message appears on the LCD. ☛ 2. Press the Paper size button again, and then the ‘USE CASSETTE #2’ mess...

2-4 How to Add extra Memory The printer has 4 Mbytes of standard memory and a slot for optional additionalmemory. The memory can be expanded up to a total of 12 or 20 Mbytes byinstalling the optional memory board. The printer can recognize 8MB (ME-8000) or 16MB (ME-16000) of optionalmemory. Be caref...

CHAPTER 2 OPTIONS 2-5 How to install an additional memory board To install the memory board, follow these steps: ☛ 1. Turn off the power switch and unplug the AC cord from the AC outlet. Disconnect the interface cable from the printer. Fig. 2-2 Unplug the AC Cord and Disconnect the Interface Cable !...

2-6 ☛ 2. Remove the two screws securing the rear cover and pull out the access cover. Fig. 2-3 Removing the Main Controller access cover ☛ 3. Unpack the memory board and hold it by its edge. ! Caution Memory boards may be damaged by even a small amount of static electricity. Do not touch the memory ...

CHAPTER 2 OPTIONS 2-7 ☛ 4. To install the memory board onto the main control board, use the suppliedspacer and plug the board into the upper left connector of the main controlboard. Fig. 2-4 Install the Memory Board ☛ 5. Secure the access cover with the two screws. ☛ 6. Refit the rear cover. ☛ 7. Re...

2-8 What is the Brother print server (NC-2010p) An optional Network print server Brother NC-2010p is available, which allowsyour printer to be connected to your network via the parallel interface. Brother print servers allow multiple host computers to share a Brother printeron a 10 Mbit Ethernet net...

CHAPTER 2 OPTIONS 2-9 Very high performance Superior network and printer management: - BRAdmin and BRAdmin32 Windows-based Management utilities.- SNMP MIB I and MIB II over IP or IPX- Remote console management via DEC NCP, TELNET or NetWare.- HTTP web browser management capability Ipd-Plus feature f...

CHAPTER 3 MAINTENANCE 3-1 CHAPTER 3 MAINTENANCE The following are maintenance messages that appear on the LCD display.These messages prompt you to replace each of the consumables before theyrun out. LCD message Consumableto replace Approximate life How toreplace TONER EMPTY Tonercartridge 3,000 page...

3-2 How to Replace the Toner Cartridge The printer, when the Standard capacity toner cartridge is used, can printapproximately 3,000 pages at 5% coverage on A4/Letter size paper with onetoner cartridge. When the High capacity toner cartridge is used,approximately 6,000 pages can be printed under the...

CHAPTER 3 MAINTENANCE 3-3 The toner cartridge is replaced in the following way. You can also view thetoner cartridge replacement method in the instructional video on the suppliedCD-ROM: ☛ 1. Open the front cover. Pull out the drum unit assembly. Fig. 3-1 Removing the Drum Unit ! Caution We recommend...

CHAPTER 3 MAINTENANCE 3-5 ☛ 4. Remove the yellow protective cover. Fig.3-5 Remove the protective cover

CHAPTER 3 MAINTENANCE 3-7 ☛ 5. Install the new toner cartridge into the drum unit until it clicks into place. Fig. 3-8 Installing the Toner Cartridge into the Drum Unit ☛ 6. Clean the primary corona wire inside the drum unit by gently sliding the bluetab back and forth to the right end and left ends...

CHAPTER 3 MAINTENANCE 3-9 How to Replace the Drum Unit The printer uses a drum unit to create the print images on paper. When the‘ CHANGE DRUM SOON’ message appears on the LCD display, it indicates that the drum unit is near the end of its life. Purchase a new drum unit to replace thecurrent one. ! ...

CHAPTER 3 MAINTENANCE 3-11 ☛ 2. Place the drum unit assembly on a flat, horizontal surface, and pull the tonercartridge out of the drum unit assembly while holding down the lock leverwith your right hand . Fig. 3-13 Removing the Toner Cartridge ✒ Note • Discard the used drum unit according to local ...

3-12 ☛ 4. Install the toner cartridge into the new drum unit until it clicks into place. For more information, see “How to replace the toner cartridge” earlier in thischapter. Fig.3-14 Install the Toner Cartridge into the Drum Unit ☛ 5. Install the new drum unit assembly into the printer. Fig. 3-15 ...

3-14 How to Clean the Printer Clean the printer exterior and interior periodically. If printed pages get stainedwith toner, clean the printer interior and drum unit. Cleaning the Printer Exterior ✒ Note Clean the printer exterior as described in the following instructions. This isalso shown in the i...

CHAPTER 3 MAINTENANCE 3-15 ☛ 2. Use a damp cloth for cleaning. ! Caution Use water or neutral detergents for cleaning. Cleaning with volatile liquidssuch as thinners or benzene will damage the surface of the printer. ☛ 3. Wipe dirt and dust away from the printer exterior with the damp cloth andallow...

3-16 How to clean the Printer interior and drum unit ✒ Note Clean the printer interior and the drum unit as described in the followinginstructions. This is also shown in the instructional video on the supplied CD-ROM. ☛ 1. Turn off the power switch and unplug the power cord. Warning There are high v...

CHAPTER 3 MAINTENANCE 3-17 Warning After you have just used the printer, some internal parts of the printer areextremely HOT. When you open the front or rear cover of the printer, nevertouch the shaded parts shown in the following illustrations. High Temperature High Temperature Front view Rear view...

3-18 ! Caution • Do not touch the scanner window with your fingers. • Do not wipe the scanner window with cleaning alcohol (isophorol). • Handle the drum unit carefully because it contains toner. If toner scatters and your hands or cloths get dirty, wipe or wash it off with cold waterimmediately. ✒ ...

CHAPTER 3 MAINTENANCE 3-19 ☛ 7. Install the drum unit assembly into the printer. See the section “How to replace the drum unit” earlier in this Chapter. ☛ 8. Close the front cover. ☛ 9. Plug in the power cord and turn on the power switch.

3-20 How to clean the Document scanner ☛ 1. Turn off the power switch and unplug the power cord. ☛ 2. Open the control panel cover. Fig. 3-21 Open the cover ☛ 3. Wipe dirt off the printer with a slightly damp clean cloth.

CHAPTER 3 MAINTENANCE 3-21 ☛ 4. Clean the white bar and the glass scanner cover under the white bar. Moistena small, clean, soft, lint-free cloth with isopropyl alcohol and carefully removedirt from the glass cover and the white bar. Fig. 3-22 Clean the document scanner ☛ 5. Close the control panel ...

CHAPTER 4 TROUBLESHOOTING 4-1 CHAPTER 4 TROUBLESHOOTING Identifying your problem First, check the following: • The power plug is connected correctly and the printer is turned on. • All of the protective parts have been removed. • The toner cartridge and drum unit are installed correctly. • The inter...

4-2 Service Call indications If an unrecoverable error occurs, the LCD displays an error message and anerror number. The printer indicates the need for a service call. MACHINE ERROR XX If you see any of these service call indications, turn off the power switch, waita few seconds and then turn it bac...

CHAPTER 4 TROUBLESHOOTING 4-3 Error Messages that Appear on the LCD Panel If an error occurs, the printer indicates the error messages on the LCD paneldisplay and turns the Alarm LED on. Find the error and take the appropriate action to correct it. The printerautomatically recovers from most errors,...

CHAPTER 4 TROUBLESHOOTING 4-5 Error Message Printouts The printer will report problems by printing an error message as defined in thefollowing table. Take the corrective actions for the error message the Printoutreports. Error Message Action RESOLUTION ADAPTED (The printer has printed thedocument at...

4-6 Paper Handling First, ensure that you are using paper that meets Brother recommended paper specifications. See “What kind of paper can I use” in Chapter 1. Problem Recommendation The printer does not loadpaper. • If there is paper in the paper cassette, make sure it isstraight. If the paper is c...

CHAPTER 4 TROUBLESHOOTING 4-7 PAPER JAMS and How to Clear Them When a paper jam occurs, an error message appears on the LCD. PRINTER JAM See to page 4-8 for information on “How toclear a printer jam”. Or DOCUMENT JAM See to page 4-11 for information on “Howto clear a document jam”. Warning After you...

4-8 Clear the jammed paper. See the following description or you can view thepaper jam instructional video on the CD-ROM. If the jammed paper has been removed completely using the following steps,you can close the paper cassette first, then close the front cover and the printerwill resume printing a...

CHAPTER 4 TROUBLESHOOTING 4-9 ☛ 2. Pull any jammed paper up and out of the printer. Fig. 4-3 Pull the jammed paper up and out ☛ 3. Open the front cover. ☛ 4. Remove the drum unit assembly. Pull any jammed paper up and out of theprinter. If you cannot remove the drum unit assembly easily at this time...

4-10 ! Caution To avoid damaging the printer by static electricity, do not touch the electrodes shown below. Fig. 4-5 Electrodes ☛ 5. Open the rear cover and pull the jammed paper out of the fuser unit.If you have to pull the paper towards the back of the printer, the fuser may getdirty with toner p...

CHAPTER 4 TROUBLESHOOTING 4-11 How to clear a document jam ☛ 1. Open the control panel cover. Fig. 4-7 Open the cover ☛ 2. Pull any jammed paper up and out of the document feeder. Fig. 4-8 Open the cover ☛ 3. Close the control panel cover.

4-12 Others Problem Recommendation The printer cannot print.“There was an errorwriting to BRPRT: (orBRLPT1:) for theprinter.” error messageappears on your PC. • Check that the printer cable is not damaged orbroken. • If you have an interface switching device, make surethe correct printer is selected...

CHAPTER 4 TROUBLESHOOTING 4-13 Improving the Print Quality ! Caution If the “ CHANGE DRUM SOON ” message is on the LCD, you will clear a print quality problem by replacing the drum unit with a new one. The drum unit isat the end of it’s life. This section provides information on the following topics...

4-14 Image default examples Recommendation Ghost • Make sure you are using paper that meets thespecifications. Rough surfaced paper, paper that hasabsorbed moisture or thick media can cause thisproblem. • Make sure that you selected the appropriate mediatype in the printer driver. See “What kind of ...

CHAPTER 4 TROUBLESHOOTING 4-15 Image default examples Recommendation 94 mm (3.7 in.) 94 mm (3.7 in.) White Spots Printed pages have white spots inblack text and graphics atintervals of 94 mm. 94 mm (3.7 in.) 94 mm (3.7 in.) Black Spots Printed pages have black spots atintervals of 94 mm. • If the pr...

CHAPTER 4 TROUBLESHOOTING 4-17 Image default examples Recommendation ABCDEFGHabcdefghijk A B C Da b c d e0 1 2 3 4 Black Vertical lines Printed pages are stained with toner or have vertical stripes. • Clean the primary corona wire of the Drum unit. See "How to clean the printer interior and Drum...

4-18 Image default examples Recommendation ABCDEFGHabcdefghijk A B C Da b c d e0 1 2 3 4 Page skew • Make sure the paper or other media is loaded into thepaper cassette correctly and that the guides are nottoo tight or too loose against the paper stack. • Set the paper guides correctly. Make sure th...

CHAPTER 4 TROUBLESHOOTING 4-19 How to print correctly This section provides information on the following topics: problem with Copy Go to page 4-20 problem with Scan Go to page 4-21 Problem Recommendation The printer printsunexpectedly or it printsgarbage. • Check that the printer cable is not too lo...

4-20 Problem RecommendationMy headers or footersappear when I view mydocument on screen butdo not show up when Iprint them. • Most laser printers have a restricted area that cannotbe printed on. Usually this is the first two lines andlast two lines of text cannot print (leaving 62printable lines). A...

CHAPTER 4 TROUBLESHOOTING 4-21 Scan Problem Recommendation The printer cannot scan. Check the following: • The printer is connected directly to the computer. • The computer can work in bi-directional mode. • The Scanner driver is correctly selected in yourapplication. • A recommended interface cable...

APPENDIX A-1 APPENDIX Printer Technical Specifications Printing Print Method Electrophotography by semiconductor laser beam scanning Laser Wavelengh: 780 nm Output: 5mW max. Resolution 600 dpi Print Quality Normal print modeEconomy print mode (25% and 50% toner saving) Print Speed Up to 12 pages/min...

A-2 Print Media Toner cartridge:Life Expectancy: 3,000 pages/standard capacity toner cartridge6,000 pages/high capacity toner cartridge (When printing A4 or letter-size paper at 5% printcoverage) NOTE: Toner life expectancy will vary depending on the type of average print job printed. Drum Unit:Life...

APPENDIX A-3 Scanning Resolution 600 x 600 dpi interpolated with 256 levels of gray Software • TWAIN driver (for Windows and Macintosh users) • For USA and Canada: PaperPort for Brother Software • For other Countries: Wordcraft Unimessage TM Pro Viewer Specification Emulation • Brother Printing Solu...

A-4 Electrical and Mechanical Power Source U.S.A. and Canada: AC 110 to 120 V, 50/60 Hz Europe and Australia: AC 220 to 240 V, 50/60 Hz Power Consumption Printing (average): 340 W or less Stand-by: 80 W or less Sleep: 10W or less Noise Printing: 50 dBA or less Sleep: 27 dBA or less Temperature Opera...

APPENDIX A-5 Parallel Interface Specifications ✒ Note To ensure best quality performance use an IEEE 1284 compliant parallelcable between the printer and your computer. Only IEEE 1284 cablessupport all of the advanced printing capabilities, like bi-directionalcommunication. These cables will be clea...

APPENDIX A-7 Universal Serial Bus (USB) Interface Interface Connector 4 3 2 1 Fig. A-2 USB interface connector Pin Assignment Pin No. Signal 1 Vcc (+5V) 2 - Data Serial Data - 3 + Data Serial Data + 4 Ground

A-8 Resident Fonts The following bitmapped fonts are resident in this printer. Bitmapped Fonts This printer has the following bitmapped fonts. They can be used in the HPLaserJet 5P mode. They have the following characteristics. • Letter Gothic 16.66 Normal, Italic, Bold, BoldItalic (Portrait &La...

APPENDIX A-9 OCR Symbol Sets When the OCR-A or OCR-B font is selected, the corresponding symbol set is alwaysused. • OCR-A • OCR-B HP LaserJet 5P Mode Roman 8 (8U)ISO Latin1 (0N)ISO Latin2 (2N)ISO Latin5 (5N)ISO Latin6 (6N)PC-8 (10U)PC-8 D/N (11U)PC-850 (12U)PC-852 (17U)PC-775 (26U)PC-1004 (9J)PC-8 ...

APPENDIX A-13 Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in theUnited States and other countries, and TrueType is a trademark of AppleComputer, Inc.Hewlett Packard is a registered trademark and HP ...

APPENDIX i REGULATIONS Federal Communications Commission(FCC) Declaration of Conformity (For USA Only) Responsible Party : Brother International Corporation 100 Somerset Corporate BoulevardBridgewater, NJ 08807-0911, USATEL : (908) 704-1700 declares, that the productsProduct Name : Brother Laser Pri...

ii Important A shielded interface cable should be used in order to ensure compliance with the limitsfor a Class B digital device.Changes or modifications not expressly approved by Brother Industries, Ltd. couldvoid the user’s authority to operate the equipment. Industry Canada Compliance Statement (...

APPENDIX v Caution Use of controls, adjustments or performance of procedures other than those specified inthis manual may result in hazardous radiation exposure. The following caution label is attached on the scanner unit. CAUTION INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCK DEFEATED.AVOID DIRE...

APPENDIX vii IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied with this printer is not suitable for your electrical outlet,remove the plug from the mains cord and fit an appropriate three pin plug. If thereplacement plug is intended to take a fuse then fit a fuse with the sa...