Brother MFC-9320CW- User Manual
Brother MFC-9320CW– User Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.
Table of Contents:
- Page 2 – MFC9320CW Vista Network Connection Repair Instructions; PART 4: ESTABLISH A WIRELESS CONNECTION:; PART 5: RUN THE NETWORK REPAIR UTILITY; Click here
- Page 3 – PART 6: VERIFY THAT THE PRINTER DRIVER IS INSTALLED
- Page 4 – PART 9: CONFIGURE THE DRIVER PORT SETTINGS:
- Page 5 – PART 10: UNINSTALL AND REINSTALL THE BROTHER DRIVERS
- Page 6 – ENTERING TEXT
MFC9320CW Vista Network Connection Repair Instructions
1
© 1995 - 2010 Brother International Corporation
www.brother-usa.com
Difficulty printing from your PC can occur for various reasons. The most common reason a networked
Brother machine may stop printing, is because the connection between the computer and the Brother
machine is lost. This can occur as a result of wrong settings or configuration of the printer driver.
There are several basic troubleshooting steps you can take to resolve this issue.
Ensure that you are logged in with Admin rights. For troubleshooting purposes, disable any firewall
programs that are running. Once you are able to print, enable your firewall again.
PART 1: VERIFY THE BROTHER MACHINE IS POWERED ON AND THERE ARE NO ERRORS
1.
If the LCD screen is blank, then the Brother machine is not powered on. Verify that it is
plugged into a working outlet and any power switches are turned to the ON position.
2.
Check the LCD screen for any error messages. An example would be -Paper Jam- or -
Ink/Toner Empty-. If the LCD screen shows an error, troubleshoot to clear the issue indicated.
PART 2: VERIFY THE CONNECTION TO THE WIRELESS ROUTER OR ACCESS POINT
1.
Verify that there is no Ethernet cable connected between the Brother machine and the router
or access point.
2.
On the Brother machine press
MENU
,
6 (PRINT REPORTS), 6 (NETWORK CONFIG),
BLACK START
.
3.
Ensure that the status is Active with no errors and is connected to the correct network, then
continue to
PART 3
. If the status is Wired LAN Active, WLAN Off, or CONNECTION FAIL or
any other error, then the Brother machine is not properly joined to a wireless network.
Continue to
PART 4
to establish the wireless connection.
PART 3: VERIFY COMMUNICATION BETWEEN THE BROTHER MACHINE AND COMPUTER
1.
Obtain the machine’s IP address using the Network Configuration report you printed earlier. If
the IP address is not valid for your network, then continue to
PART 4
to establish a wireless
connection. An invalid IP address would be all zeroes, an APIPA address (169.254.x.x) on an
Infrastructure network, or an address within an incorrect range for your network).
2.
Obtain the computer’s IP Address:
a.
On the computer, click
START -> RUN
(or in the
START SEARCH
line).
b.
Type:
CMD
and press
ENTER
or click
OK
.
c.
A command prompt window will open.
d.
Type:
IPCONFIG
and press
ENTER
.
e.
You should receive information about your computer’s network connection. Make a note
of the IP or IPv4 Address. If you do not receive an IP address, this indicates that there is
a problem with your computer’s network connection. Contact your router manufacturer or
network administrator for further support with the computer’s network connection.
3.
PING the Brother machine:
a.
While still in the command prompt window, type:
PING xxx.xxx.xxx.xxx
(Where
xxx.xxx.xxx.xxx is the Brother machine’s IP Address noted earlier.)
b.
Press
ENTER
on your keyboard. The computer will ping, or try to communicate with the
Brother machine. When completed, you will receive the
PING STATISTICS
.
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Summary
MFC9320CW Vista Network Connection Repair Instructions 2 © 1995 - 2010 Brother International Corporation www.brother-usa.com c. If you receive replies, verify that the replies are from the correct IP address. If you receive valid replies, then there is communication between the computer and the Brot...
MFC9320CW Vista Network Connection Repair Instructions 3 © 1995 - 2010 Brother International Corporation www.brother-usa.com 6. Follow the instructions on the screen & continue to PART 6 . If no printer is found, continue to PART 10 . NOTE: If two or more Brother machines of the same model name ...
MFC9320CW Vista Network Connection Repair Instructions 4 © 1995 - 2010 Brother International Corporation www.brother-usa.com 2. While in the Printers folder, right click on the Brother driver and left click on PROPERTIES . 3. Click PRINT TEST PAGE . If the test page prints, then the issue is resolve...
