Page 2 - If you need to call Customer Service; Date of Purchase:
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-8460N, MFC-8660DN, MFC-8670DN, MFC-8860DN and MFC-8870DW(Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1 The serial number is on the back of the un...
Page 3 - Brother numbers; Register your product; Note; For Customer Service
i Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Yo...
Page 4 - Ordering accessories and supplies
ii Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly ...
Page 5 - Notice - Disclaimer of Warranties
iii Notice - Disclaimer of Warranties (USA and Canada) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICUL...
Page 6 - Brother
iv Brother ® One-Year Limited Warranty and Replacement Service (USA only) Who is covered: This limited warranty ("warranty") is given only to the original end-use/retail purchaser (referred to in this warranty as "Original Purchaser") of the accompanying product, consumables and ac...
Page 9 - Table of Contents; Section I General; General information; Loading documents and paper
vii Table of Contents Section I General 1 General information 2 Using the documentation ....................................................................................... 2 Symbols and conventions used in the documentation .................................... 2 Accessing the complete User’s Gui...
Page 10 - Security features; Section II Fax; Sending a fax
viii 4 Security features 24 Security ................................................................................................................ 24 Setting Lock ................................................................................................... 24Secure Function Lock ..............
Page 11 - Phone services and external devices
ix Setting the Fax Receive Stamp ..................................................................... 45Receiving a fax at the end of a conversation................................................. 45Printing a fax from the memory .......................................................................
Page 12 - Section III Copy; Making copies; Section IV Software; Software and Network features
x Remote Retrieval ................................................................................................. 67 Setting a remote access code ....................................................................... 67Using your Remote Access Code...................................................
Page 13 - Section V Appendixes; Safety and Legal
xi Section V Appendixes A Safety and Legal 88 Choosing a location ............................................................................................. 88To use the machine safely ................................................................................... 89Important Information........
Page 14 - Menu and Features
xii D Menu and Features On-screen programming .................................................................................... 140 Menu table ................................................................................................... 140Memory storage........................................
Page 15 - Section I; General
Section I General I General information 2 Loading documents and paper 11 General setup 18 Security features 24
Page 16 - Viewing documentation; Viewing documentation (Windows
2 1 Using the documentation 1 Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation 1 The following symbols and conventions are used throughout the documentation. Accessing the complete User’s ...
Page 17 - How to find Scanning instructions
General information 3 1 c If the model name screen appears, click your model name.The CD-ROM main menu will appear. If this window does not appear, use Windows ® Explorer to find and run the setup.exe program from the root directory of the Brother CD-ROM. d Click Documentation . e Click the document...
Page 18 - Viewing Documentation (Macintosh
Chapter 1 4 Viewing Documentation (Macintosh ® ) 1 a Turn on your Macintosh ® . (MFC-8460N, MFC-8860DN and MFC-8870DW)Insert the Brother CD-ROM labeled Macintosh ® into your CD-ROM drive. (MFC-8660DN and MFC-8670DN)Insert the Brother CD-ROM into your CD-ROM drive. b The following window will appear....
Page 19 - Accessing Brother
General information 5 1 Accessing Brother Support (For Windows ® ) 1 You can find all the contacts you will need, such as Web support (Brother Solutions Center), Customer Service and Brother Authorized Service Centers on page i and on the Brother CD-ROM. Click Brother Support on the main menu. The...
Page 20 - Control panel overview
Chapter 1 6 Control panel overview 1 MFC-8460N, MFC-8660DN, MFC-8670DN, MFC-8860DN and MFC-8870DW have similar control panel keys. 1 One-Touch keys These 20 keys give you instant access to 40 previously stored numbers. Shift Lets you access One-Touch numbers 21 to 40 when held down. 2 Status LED The...
Page 23 - Status LED indications
General information 9 1 Status LED indications 1 The Status LED (light emitting diode) will flash and change color depending on the machine’s status. The LED indications shown in the table below are used in the illustrations in this chapter. LED LED Status LED is off. Green Yellow Red LED is on. Gre...
Page 25 - Loading documents; Using the ADF
11 2 2 Loading documents 2 All fax, scan and copy operations can be performed from the ADF or the scanner glass. Using the ADF 2 You can use the ADF (automatic document feeder) to fax, scan or copy sheets of paper. The ADF feeds each sheet one at a time. When loading the ADF, make sure that document...
Page 26 - Using the scanner glass; Acceptable paper and; Recommended media
Chapter 2 12 Using the scanner glass 2 You can use the scanner glass to fax, scan, or copy the pages of a book or single sheets of paper. Documents can be up to 8.5 inches wide and up to 14 inches long (215.9 mm wide to 355.6 mm long). To use the scanner glass, the ADF must be empty. a Lift the docu...
Page 27 - Handling and using media
Loading documents and paper 13 2 Handling and using media 2 Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching either side of transparencies, as this can decrease the print quality. Only use transparenc...
Page 28 - Paper capacity of the paper tray
Chapter 2 14 Paper capacity of the paper tray 2 1 Folio size is 8 in. × 13 in. Paper size Paper types No. of sheets Paper Tray (Tray #1) A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio 1 Plain paper, Recycled paper and Bond paper up to 250 [20 lb (80 g/m 2 )] Transparency up to 10 Multi-purpo...
Page 29 - Loading paper and; Loading paper
Loading documents and paper 15 2 Loading paper and other media 2 When printing on plain paper 16 to 28 lb (60 to 105 g/m 2 ) or laser transparencies use the paper tray. For printing on other types of media use the MP tray (Multi-purpose tray). Loading paper 2 a Unfold the output paper tray support f...
Page 30 - Loading Envelopes
Chapter 2 16 Loading envelopes and other media 2 Use the MP tray when printing envelopes, labels, and thick paper. a Open the MP tray and lower it gently. b Pull out the MP tray support. c Insert the media into the MP tray with the top edge first and the printing side face up. Loading Envelopes 2 Be...
Page 31 - Printable Area; Printable Area for copies
Loading documents and paper 17 2 Printable Area 2 Printable Area for copies 2 The printable area of your machine begins at approximately 0.12 in. (3 mm) from the top and bottom and 0.09 in. (2.3 mm) from both sides of the paper. 1 0.12 in. (3 mm) 2 0.09 in. (2.3 mm) Note This printable area shown ab...
Page 32 - Mode timer; Paper settings; General setup
18 3 Mode timer 3 The machine has three mode keys on the control panel: Fax , Scan , and Copy . You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you select Off , the machine will stay in the mode you used last. Also, this setting sets the ti...
Page 33 - Paper Size; Tray use in Copy mode
General setup 19 3 Paper Size 3 You can use nine sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio, and four sizes for printing faxes: A4, Letter, Legal or Folio (8" × 13"). When you change the size of paper in the tray, you will also need to change t...
Page 34 - Tray use in Fax mode; Tray use in Print mode
Chapter 3 20 Tray use in Fax mode 3 You can change the default tray that the machine will use for printing received faxes. Selecting T1>T2 1 >MP will let your machine take paper from Tray #1 first before the MP tray. MP>T1>T2 1 will take paper from the MP tray first. Note • You can use f...
Page 35 - Volume Settings; Ring volume; Beeper volume; Speaker volume
General setup 21 3 Volume Settings 3 Ring volume 3 You can select a ring volume level from a range of settings, from High to Off . While in Fax mode press or to adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next. The machine will keep th...
Page 36 - Automatic daylight; Ecology features; Toner save
Chapter 3 22 Automatic daylight savings time 3 You can set the machine to change automatically for Daylight Savings Time. It will set itself forward one hour in the Spring, and back one hour in the Fall. a Press Menu 1 , 5 . 15.Auto Daylight a On b Off Select ab & OK b Press a or b to select On ...
Page 37 - Sleep time; Turning off the scanner lamp; LCD Contrast
General setup 23 3 Sleep time 3 Setting the sleep time reduces power consumption by turning off the fuser while the machine is idle. You can choose how long the machine must be idle (from 00 to 99 minutes) before it goes into sleep mode. When the machine receives a fax, computer data, or makes a cop...
Page 38 - Security; Setting Lock; Setting up the password
24 4 Security 4 Setting Lock 4 Setting Lock lets you set a password to stop other people from accidentally changing your machine settings. Make a careful note of your password. If you forget it, please call Brother Customer Service. While setting lock is On , it is not possible to change the followi...
Page 39 - Turning Setting Lock on/off; Turning Setting Lock on; Turning Setting Lock off; Secure Function Lock
Security features 25 4 Turning Setting Lock on/off 4 If you enter the wrong password when following the instructions below, the LCD will show Wrong Password . Re-enter the correct password. Turning Setting Lock on 4 a Press Menu , 1 , 9 , 1 . 19.Security 1.Setting Lock a On b Set Password Select ab ...
Page 40 - Setting up the Public user
Chapter 4 26 Setting the password for the administrator 4 The password you set in these steps is for the administrator. This password is used to set up users and to turn Secure Function Lock on or off. See Setting up restricted users on page 27 and Turning Secure Function Lock on on page 27. a Press...
Page 41 - Turning Secure Function Lock on/off; Turning Secure Function Lock off
Security features 27 4 Setting up restricted users 4 You can set up users with restrictions and a password. a Press Menu , 1 , 9 , 2 . 19.Security 2.Function Lock a Lock Off i On b Set Password Select ab & OK b Press a or b to select Setup User . Press OK . c Enter the administrator password. Pr...
Page 43 - Section II; Fax
Section II Fax II Sending a fax 30 Receiving a fax 40 Phone services and external devices 46 Dialing and storing numbers 55 Remote fax options 63 Printing reports 70 Polling 72
Page 44 - Entering fax mode
30 5 Entering fax mode 5 To enter fax mode press (Fax), and the key will glow blue. Sending a single-sided fax from the ADF 5 Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit . a Make sure you are in Fax mode . b Put your document face up in the ADF. c...
Page 45 - Canceling a fax in progress
Sending a fax 31 5 Sending a fax from the scanner glass 5 You can use the scanner glass to fax the pages of a book, or a single page at a time. The documents can be up to Letter, A4, Legal or Folio size. Press Stop/Exit to cancel a fax in progress. a Make sure you are in Fax mode . b Put your docume...
Page 46 - Broadcasting
Chapter 5 32 Broadcasting 5 Broadcasting lets you send the same fax message to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers in the same broadcast. For information see How to Dial on page 55. You can broadcast up to 390 different...
Page 47 - Additional sending; Electronic cover page; Composing your own comments
Sending a fax 33 5 Additional sending operations 5 Sending faxes using multiple settings 5 Before you send a fax, you can change any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission, real time transmission or cover page settings. a Make sure...
Page 48 - Send a cover page for the next fax; Send a cover page for all faxes; Using a printed cover page
Chapter 5 34 Send a cover page for the next fax 5 If you want to send a cover page only for the next fax, your machine will ask you to enter the number of pages you are sending so it can be printed on the cover page. a Make sure you are in Fax mode . b Load your document. c Press Menu , 2 , 2 , 7 . ...
Page 49 - Contrast; Changing fax resolution; To change the default fax resolution
Sending a fax 35 5 Contrast 5 For most documents the default setting of Auto will give the best results. It automatically chooses the suitable contrast for your document. If your document is very light or dark, changing the contrast may improve the quality of the fax. Use Dark to increase the contra...
Page 50 - Dual access; Real time transmission; Sending in real time for all faxes
Chapter 5 36 Dual access 5 You can dial a number, and start scanning the fax into memory—even when the machine is sending from memory, receiving faxes or printing PC data. The LCD shows the new job number. The number of pages you can scan into the memory will vary depending on the data that is print...
Page 51 - Overseas mode; Delayed faxing
Sending a fax 37 5 Overseas mode 5 If you are having difficulty sending a fax overseas due to a bad connection, then turning on the overseas mode may help. This is a temporary setting, and will only be active for your next fax. a Make sure you are in Fax mode . b Load your document. c Press Menu , 2...
Page 52 - Delayed batch transmission
Chapter 5 38 Delayed batch transmission 5 Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time.All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to...
Page 53 - Sending a fax manually; Manual transmission; Out of Memory message
Sending a fax 39 5 Sending a fax manually 5 Manual transmission 5 Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. a Make sure you are in Fax mode . b Load your document. c Press Hook and listen for a dial tone. Or pick up the handset of the externa...
Page 54 - Choose the correct Receive Mode; Receiving a fax
40 6 Choose the correct Receive Mode 6 The correct Receive mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine. Receiving a fax 6 Will you be using a Distinctive Ring num...
Page 55 - Using Receive Modes
Receiving a fax 41 6 Using Receive Modes 6 Some receive modes answer automatically ( Fax Only and Fax/Tel ). You may want to change the ring delay before using these modes see page 42. Fax Only 6 Fax only mode will automatically answer every call as a fax. Fax/Tel 6 Fax/Tel mode helps you automatica...
Page 56 - Receive Mode settings; Ring Delay
Chapter 6 42 Receive Mode settings 6 Ring Delay 6 The ring delay sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have extension phones on the same line as the machine or subscribe to the telephone company’s Distinctive Ring service, keep the Ring De...
Page 57 - Setting the Print Density
Receiving a fax 43 6 If this feature is set to on, but your machine does not connect a fax call when you lift the handset of an extension or external phone, press the Fax Receive Code l 51 . Note If you use a modem, or send faxes from a computer, on the same line and your machine intercepts them, se...
Page 58 - Additional receiving
Chapter 6 44 Additional receiving operations 6 Printing a reduced incoming fax 6 If you choose On , the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal or Folio size paper. The machine calculates the reduction ratio by using the page size of the fax...
Page 60 - Phone line services; Voice Mail; Phone services and external
46 7 Phone line services 7 Your machine supports the Caller ID and Distinctive Ring subscriber telephone services that some telephone companies offer. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one phone l...
Page 62 - Turning off Distinctive Ring; Caller ID
Chapter 7 48 Note If the ring pattern you received is not on this chart, please call your telephone company and ask for one that is shown . The machine will only answer calls to its registered number. The first two rings are silent on the machine. This is because the fax must <<listen>&...
Page 63 - Viewing Caller ID List; Printing Caller ID List; Connecting an external
Phone services and external devices 49 7 Viewing Caller ID List 7 Your machine stores information for the last thirty calls in the Caller ID list. You can view or print this list. When the thirty-first call comes in to the machine, it replaces information about the first call. a Press Menu , 2 , 0 ,...
Page 64 - Connections; Special line considerations; Roll over phone lines
Chapter 7 50 Connections 7 The external TAD must be plugged into the back of the machine, into the jack labeled EXT. Your machine cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring). a Plug the telephone line cord from the telephone wall jack into the ba...
Page 65 - Two-line phone system; Converting telephone wall outlets
Phone services and external devices 51 7 Two-line phone system 7 A two-line phone system is nothing more than two separate phone numbers on the same wall outlet. The two phone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack. RJ...
Page 66 - External and extension
Chapter 7 52 You can keep two-line telephones on other wall outlets as always. There are two ways to add a two-line telephone to the machine’s wall outlet. You can plug the telephone line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or, you can plug the two-line telep...
Page 67 - For Fax/Tel mode only; Connecting an external phone; Using remote codes; Fax Receive Code; Telephone Answer Code
Phone services and external devices 53 7 For Fax/Tel mode only 7 When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo/double-ringing) to alert you to pick up a voice call. Lift the external telephone’s handset, and then press Hook to answer. If you’re at an extension phone, you...
Page 68 - Changing the remote codes
Chapter 7 54 Changing the remote codes 7 The preset fax receive code is l 51 . The preset telephone answer code is #51 . If you are always disconnected when accessing your external TAD, try changing the three-digit remote codes, for example ### and 999 . a Make sure you are in Fax mode . b Press Men...
Page 69 - Manual dialing; Dialing and storing numbers
55 8 8 How to Dial 8 Manual dialing 8 Use the dial pad to enter all the digits of the telephone number. One-Touch dialing 8 Press the One-Touch key that stores the number you want to call. To dial One-Touch numbers 21 to 40, hold down Shift as you press the One-Touch key. Speed-Dialing 8 Hold down S...
Page 70 - Search; Fax redial
Chapter 8 56 Search 8 You can search alphabetically for names you have stored in the One-Touch and Speed-Dial memories. a Press Search/Speed Dial . b Press the dial pad key for the first letter of the name.(Use the chart on Entering Text on page 157 to help you enter letters.)Press OK . c Press a or...
Page 71 - Storing numbers; Storing a pause
Dialing and storing numbers 57 8 Storing numbers 8 You can set up your machine to do the following types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. You can also specify the default resolution for each One-Touch and Speed-Dial number. When you dial a quick-dial number, ...
Page 73 - Storing Speed-Dial numbers
Dialing and storing numbers 59 8 Storing Speed-Dial numbers 8 You can store your frequently used numbers as Speed-Dial numbers. The machine can store 300 Speed-Dial numbers. MFC-8460N, MFC-8660DN and MFC-8670DN: 8 a Press Menu , 2 , 3 , 2 . 23.Set Quick-Dial 2.Speed-Dial Speed-Dial? # Enter & OK...
Page 76 - Pause
Chapter 8 62 Note • If you have selected Fax/IFAX in d and added One-Touch or Speed-Dial numbers that are stored as ‘IFAX’, you cannot select S.Fine . • When you create a group or broadcast using Scan to E-mail only B/W200x100 and B/W200dpi are available. The file format can be TIFF or PDF. i Select...
Page 77 - Fax Forwarding; Remote fax options
63 9 9 Remote fax options let you receive faxes while you are away from the machine. You can only use one fax option at a time. Fax Forwarding The fax forwarding feature lets you automatically forward your received faxes to another machine. a Press Menu , 2 , 5 , 1 . 25.Remote Fax Opt 1.Fwd/Page/Sto...
Page 78 - Fax Storage
Chapter 9 64 Paging When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory. a Press Menu , 2 , 5 , 1 . 25.Remote Fax Opt 1.Fwd/Page/...
Page 79 - PC Fax Receive
Remote fax options 65 9 PC Fax Receive If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for examp...
Page 81 - Remote Retrieval; Setting a remote access code
Remote fax options 67 9 Remote Retrieval The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine. You can call your machine from any touch tone phone or fax machine, then use the Remote Access Code to retrieve your messages. Setting a remote access cod...
Page 82 - Retrieving fax messages
Chapter 9 68 Retrieving fax messages a Dial your fax number from a telephone or another fax machine using touch tone. b When your machine answers, immediately enter your remote access code (3 digits followed by l ). If you hear one long beep, you have messages. c When you hear two short beeps, use t...
Page 83 - Remote fax commands
Remote fax options 69 9 Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l ), the system will give two short beeps and you must enter a remote command. Remote command...
Page 84 - Fax reports; Fax journal; Printing reports
70 10 Fax reports 10 Some fax reports (transmission verification and fax journal) can be printed automatically or manually. Transmission verification report 10 You can use the transmission report as proof that you sent a fax. This report lists the time and date of transmission and whether the transm...
Page 85 - Reports; How to print a report
Printing reports 71 10 Reports 10 The following reports are available: 1 Transmission Displays the Transmission Verification Report for your last outgoing 200 faxes and prints the last report. 2 Help List Prints a list of commonly used functions to help you program your machine. 3 Tel Index List Pri...
Page 86 - Polling receive; Sequential polling; Polling
72 11 Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work. Not all fa...
Page 87 - Polled transmit; Setup for polled transmit
Polling 73 11 Polled transmit 11 Polled transmit lets you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for polled transmit 11 a Make sure you are in Fax mode . b Load your document. c Press Menu , 2 , 2 , 6 . 22.Setup Send 6.Polled TX a On b Off ...
Page 89 - Section III; Copy
Page 90 - How to copy; Entering copy mode; Making a single copy; Making multiple copies; Stop copying
76 12 How to copy 12 Entering copy mode 12 Press ( Copy ) to enter Copy mode. 1 Contrast2 Quality3 Copy Ratio4 Tray Use5 Number of Copies Making a single copy 12 a Make sure you are in Copy mode . b Load your document. c Press Start . Making multiple copies 12 a Make sure you are in Copy mode . b Lo...
Page 91 - Copy options; Changing copy quality
Making copies 77 12 Copy options 12 When you want to quickly change the copy settings temporarily for the next copy, use the Copy keys. You can use different combinations. (MFC-8460N and MFC-8660DN) (MFC-8670DN, MFC-8860DN and MFC-8870DW) The machine returns to its default settings one minute after ...
Page 93 - Important; If you are copying from the ADF:
Making copies 79 12 f Choose one of the options below: Press a or b to select the enlargement or reduction ratio you want. Press OK . Press a or b to select Custom(25-400%) . Press OK . Use the dial pad to enter an enlargement or reduction ratio from 25% to 400% . (For example, press 5 3 to ente...
Page 95 - Duplex Copy
Making copies 81 12 Duplex (2-sided) copying (MFC-8670DN, MFC-8860DN and MFC-8870DW only) 12 If you want to use the duplex copy feature, load your document in the ADF. Duplex Copy 12 1 sided i 2 sided Portrait Landscape 2 sided i 2 sided Portrait Landscape 2 sided i 1 sided Portrait Landscape ...
Page 96 - Advanced Duplex Copy
Chapter 12 82 Advanced Duplex Copy 12 Advanced 2 sided i 1 sided Portrait Landscape Advanced 1 sided i 2 sided Portrait Landscape a Make sure you are in Copy mode . b Load your document. c Use the dial pad to enter the number of copies (up to 99). d Press Duplex and a or b to select Advanced . D...
Page 99 - Section IV; Software
Section IV Software IV Software and Network features 86
Page 101 - Section V; Appendixes
Section V Appendixes V Safety and Legal 88 Options 99 Troubleshooting and routine maintenance 102 Menu and Features 140 Specifications 159 Glossary 171
Page 102 - Choosing a location
88 A Choosing a location A Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50 ° F and 90.5 ° F (10 ° C and 32.5 ° C) and the...
Page 103 - To use the machine safely
Safety and Legal 89 To use the machine safely A Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone lin...
Page 106 - Important Information; Standard telephone and FCC Notices
92 Important Information A Standard telephone and FCC Notices A These notices are in effect on models sold and used in the United States only. When programming emergency numbers or making test calls to emergency numbers: Remain on the line and briefly explain to the dispatcher the reason for the c...
Page 109 - Industry Canada Compliance Statement (Canada only); Disconnect device; Laser safety
Safety and Legal 95 Industry Canada Compliance Statement (Canada only) A This Class B digital apparatus complies with Canadian ICES–003. Cet appareil numérique de la classe B est conforme à la norme NMB–003 du Canada. Disconnect device A This product must be installed near an electrical jack that is...
Page 110 - FDA regulations
96 FDA regulations A U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. The following label on the back of the machine indicates compliance with the FDA r...
Page 111 - Important safety instructions
Safety and Legal 97 Important safety instructions A 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning inside of the machine. Do not use liquid or aerosol cleaners...
Page 112 - Trademarks
98 15 Unplug this product from the AC power outlet and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water. If the p...
Page 113 - Options
99 B Options B This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Options B Lower tray unit DIMM memory LT-5300
Page 114 - DIMM types
100 Optional Paper Tray (LT-5300) B An optional lower tray can be installed, and it can hold up to 250 sheets of 20 lb (80 g/m 2 ) paper. When an optional tray is installed, the machine can hold up to 550 sheets of plain paper. For setup, see the User’s Guide that we have supplied with the lower tra...
Page 115 - Installing extra memory
Options 101 Installing extra memory B a Turn off the machine’s power switch. Unplug the telephone line cord. b Disconnect the interface cable from the machine, and then unplug the power cord from the AC power outlet. Note Be sure to turn off the machine’s power switch before you install or remove th...
Page 116 - Troubleshooting; If you are having difficulty with your machine; Troubleshooting and; Printing or Receiving Faxes
102 C Troubleshooting C IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you are having difficulty with your machine C If you think there is a problem with the way your faxes look, make a copy first. If the copy loo...
Page 117 - Phone Line or Connections; Handling Incoming Calls
Troubleshooting and routine maintenance 103 Phone Line or Connections Difficulties Suggestions Dialing does not work. Check for a dial tone. Change Tone/Pulse setting. (See the Quick Setup Guide .) Check all line cord connections. Check that the machine is plugged in and switched on. Send a manual f...
Page 118 - Printing Difficulties
104 Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, RingMaster, Voice Mail, an answering machine, an alarm system or other custom feature on a single phone line with your machine, it may create a problem sending or receiving faxes. For Example: Your Brother machin...
Page 119 - Scanning Difficulties
Troubleshooting and routine maintenance 105 The machine prints the first couple of pages correctly, then some pages have text missing. Check the settings in your application to make sure that it is set up to work with your machine. Your computer is not recognizing the machine’s input buffer’s fu...
Page 120 - Paper Handling Difficulties
106 ‘Unable to write to LPT1’, ‘LPT1 already in use’ or ‘MFC is Busy’ error message appears. Make sure that the machine is on (plugged into the AC power outlet and the power switch turned on) and that it is connected directly to the computer using the IEEE-1284 bi-directional parallel cable. The cab...
Page 121 - Print Quality Difficulties; Network Difficulties
Troubleshooting and routine maintenance 107 Print Quality Difficulties Difficulties Suggestions Printed pages are curled. Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray. Make sur...
Page 129 - Setting Dial Tone Detection; Phone line interference
Troubleshooting and routine maintenance 115 Setting Dial Tone Detection C Setting the dial tone to Detection will shorten the dial tone detect pause. a (USA) Press Menu , 0 , 4 . (Canada) Press Menu , 0 , 5 . 04.Dial Tone a Detection b No Detection Select ab & OK b Press a or b to select Detecti...
Page 130 - Error messages
116 Error messages C As with any sophisticated office product, errors may occur. If this happens, your machine will identify the error and display an error message. The most common error messages are shown below. Error Message Cause Action Check Paper Size Paper is not the correct size. Load the cor...
Page 134 - Sending faxes to another fax; Sending faxes to your PC
120 Checking if the machine has faxes in its memory C If the LCD shows an error message then you can check to see if there are faxes in the machine’s memory. a Press Menu , 9 , 0 , 1 . b Do one of the following: If the LCD shows No Data , there are no faxes left in the machine’s memory. If the L...
Page 135 - Document jams
Troubleshooting and routine maintenance 121 Document jams C If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit C The document may get jammed if it is not inserted or fed properly, or if it is too long. Follow the steps below to clear a document jam. a Ta...
Page 136 - Paper jams; Paper is jammed inside the machine
122 Document is jammed at the output tray C a Take out any paper from the ADF that is not jammed. b Pull the jammed document out to the right. c Press Stop/Exit . Document is jammed in the duplex slot (MFC-8670DN, MFC-8860DN and MFC-8870DW only) C a Take out any paper from the ADF that is not jammed...
Page 140 - Routine maintenance
126 c Hold down the lock lever on the right and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit. d Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift auto...
Page 144 - Cleaning the corona wire
130 Cleaning the corona wire C We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. a Open the front cover and take out the drum unit and toner cartridge assembly. b Clean the primary corona wire...
Page 145 - Cleaning the drum unit
Troubleshooting and routine maintenance 131 Cleaning the drum unit C a Take out the drum unit and toner cartridge assembly, and then take out the toner cartridge from the drum unit. b Put the print sample in front of the drum unit, and find the exact position of the poor print. c Turn the white gear...
Page 146 - Replacing the toner cartridge
132 Replacing the toner cartridge (TN-550/TN-580) C The TN-580 toner cartridge can print approximately 7,000 pages using a high yield toner cartridge. When the toner cartridge is running low, the LCD shows Toner Low . The machine is supplied with a standard TN-550 toner cartridge that must be replac...
Page 151 - Replacing periodic
Troubleshooting and routine maintenance 137 Replacing periodic maintenance parts C The periodic maintenance parts will need to be replaced regularly to maintain the print quality. The parts listed below will have to be replaced after printing approximately 100,000 pages. Please call Brother Customer...
Page 152 - Machine Information; Checking the serial number; Checking the page counters
138 j Pack the drum unit and toner cartridge assembly, AC power cord and printed materials in the original carton as shown below. Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your ‘...
Page 154 - programming; Menu table; Memory storage; Menu keys
140 D On-screen programming D Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys. We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and ...
Page 156 - Menu Table
142 Menu Table D The factory settings are shown in Bold with an asterisk. Choose & OK Choose & OK to accept to exit Main Menu Submenu Menu Selections Options Descriptions Page 1.General Setup 1.Mode Timer — 0 Sec 30 Secs 1 Min 2 Mins * 5 Mins Off Sets the time to return to Fax mode and the t...
Page 174 - Print media
160 Print media Paper Input Paper Tray Paper type: Plain paper, Bond Paper, Recycled paper or Transparencies Paper size: Letter, Legal, A4, Executive, A5, A6, B5, B6 and Folio Paper Weight: 16 to 28 lb (60 to 105 g/m 2 ) Maximum paper tray capacity: Up to 250 sheets of 20 lb (80 g/m 2 ) plai...
Page 177 - Scan
Specifications 163 Scan 1 Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows ® XP (resolution up to 19200 × 19200 dpi can be chosen by using the Brother scanner utility) 2 When using the scanner glass Color/Monochrome Yes Duplex Scanning Yes (MFC-8670DN, MFC-8860DN and MFC-8870DW only) ...
Page 178 - Print; Interfaces
164 Print 1 If you use the high quality 1200 dpi setting (1200 × 1200 dpi) the print speed will be slower. 2 From standard paper tray and optional paper tray. Interfaces 1 Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface. Not...
Page 179 - Computer requirements
Specifications 165 Computer requirements 1 For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi 2 Dedicated "Scan to" key functions only in the Mac OS ® X 10.2.4 or greater. 3 Network PC Fax Receive not supported in Windows NT ® Workstation 4.0....
Page 180 - Consumable items
166 Consumable items 1 When printing Letter or A4 size paper at 5% print coverage Toner Cartridge Life TN-550 : Standard Toner Cartridge: Approx. 3,500 pages 1 TN-580 : High-Yield Toner Cartridge: Approx. 7,000 pages 1 Drum Unit Life Expectancy DR-520 : Approx. 25,000 pages
Page 181 - Ethernet wired network
Specifications 167 Ethernet wired network 1 PC Fax Send for Mac ® 2 Mac OS ® 9.1 - 9.2 (Brother Laser Driver over TCP/IP) Mac OS ® X 10.2.4 or greater (mDNS) Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS ® X 10.2.4 or greater. 3 For Windows Vista ® Users only, BRAdmin Professi...
Page 182 - Ethernet wireless network
168 Ethernet wireless network (MFC-8870DW only) 1 PC Fax Send for Mac ® 2 Mac OS ® 9.1 - 9.2 (Brother Laser Driver over TCP/IP) Mac OS ® X 10.2.4 or greater (mDNS) Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS ® X 10.2.4 or greater. 3 Wireless LAN is not available for Mac OS ®...
Page 183 - Authentication and encryption for wireless users only; Authentication method
Specifications 169 Authentication and encryption for wireless users only Authentication method The Brother machine supports the following methods: Open system Wireless devices are allowed to access the network without any authentication. Shared key A secret pre-determined key is shared by all de...
Page 184 - Network key; Wi-Fi Alliance certification
170 Network key There are some rules for each security method: Open system/Shared key with WEP This key is a 64-bit or 128-bit value that must be entered in an ASCII or hexadecimal format. • 64 (40) bit ASCII: Uses 5 text characters.e.g.“WSLAN” (this is case sensitive). • 64 (40) bit hexadecimal: ...
Page 185 - Glossary
171 F ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of the external phone or pressing Hook . Automatic Redi...
Page 189 - Index
175 G A Accessories and supplies .......................... ii ADF (automatic document feeder) ........... 30 using ..................................................... 11 Answering machine (TAD) connecting ............................................ 50 Apple ® Macintosh ® See Software User’s Guid...
Page 195 - EQUIPMENT ATTACHMENT LIMITATIONS
EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface m...
Page 196 - Visit us on the World Wide Web
Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made ...