Page 5 - TABLE OF CONTENTS
TABLE OF CONTENTS Introduction .......................................................................................................................................................... 1 Getting Started ...................................................................................................
Page 7 - Introduction
Introduction Thank you for purchasing a Printek MtP400 Series Mobile Thermal Printer. The MtP400 series offer a variety of configurations to suit any printing environment. The MtP400 series consists of three basic models for receipt and label printing. The standard MtP400 prints on receipt paper sup...
Page 9 - Getting Started; Battery Installation and Charging
Getting Started Battery Installation and Charging Note : You must charge the battery for at least 2½ hours prior to the first use. The battery for your MtP400 printer is shipped in an “uncharged” state. The battery must be charged using the following instructions prior to using the printer for the f...
Page 10 - Installing Media; Roll Media
Getting Started Installing Media Each printer comes supplied with either a roll of receipt paper or a cassette of receipt paper depending on the model you purchased. Note : For maximum performance and optimum print quality, use only genuine Printek media in your MtP400 series printer. To install med...
Page 11 - Cassette Media
Getting Started Movable Support Figure 3 - Media Support Refer to Figure 4 and unroll enough paper to allow it to lay through the print head as shown, and close the paper door. Figure 4 - Paper Laying Through Print Head You may now press the Paper Feed Button to advance the paper a few inches and th...
Page 12 - Turning the Printer On and Off; Performing A Printer Self Test
Getting Started Insert the cassette into the printer as shown in Figure 5. Make sure that the smooth side of the cassette with the Printek logo down and the flap side up, and close the paper door. Figure 5 - Cassette In Printer Turning the Printer On and Off To turn the printer on, simply press the ...
Page 13 - Host Interface Set Up
Getting Started Host Interface Set Up Prior to using your printer with a computer application, check the interface settings to be sure they match those required by your host system. Each printer is equipped with a Serial RS-232C interface which is selected by default. Additionally, the printer may a...
Page 14 - Belt Loop System
Getting Started Belt Loop System The belt loop system consists of two parts – a knob located on the bottom of the printer and a belt loop strap with a click on connector To use the belt loop system, slide your belt through the strap of the belt loop and then insert the knob located on the bottom of ...
Page 15 - Daily Operation
Daily Operation Introduction For normal daily use, most users will only need to turn the printer on and off, load paper, and recharge the battery at the end of the day. The following sections describe these simple activities and provide additional information regarding the use of the MtP400. Control...
Page 16 - Removing Printed Output
Daily Operation Enter Button – Used in printer configuration menus to advance to the next setup feature. May also be used to print the settings and connection information for the currently selected interface. Power Indicator – ON indicates that the power is on and that the printer is in normal power...
Page 17 - Battery Charging
Daily Operation Figure 7 - Tearing Off Printed Output MtP400 SL Models The MtP400 SL models use cassettes of cut sheet receipt paper. In most cases, the host application program will issue a Form Feed that will eject the sheet currently being printed so that it is ready for the user to simply pull o...
Page 18 - Using the Magnetic Card Reader
Daily Operation Power Connector Battery Indicator Figure 8 - MtP400 Power Connector & Battery Indicator When the power supply is connected, the printer’s charging circuitry will determine if the battery currently requires charging and if so, will turn on the Battery Indicator until the battery h...
Page 19 - Additional Messages; Paper Fault; Paper Door Open
Daily Operation If the card is read successfully, a short beep will sound, “Card Read Ok” will be displayed and the MCR Indicator will stop flashing and remain on briefly to indicate success as the data is sent to the host system. If the card is not read successfully, a longer error tone will sound,...
Page 21 - Printer Configuration; Introduction To Setup
Printer Configuration Introduction To Setup The MtP400 series printers feature an easy to use control panel “Setup” menu system for setting permanent configuration parameters. These menus offer many useful and necessary features, but are typically only used when first setting up the printer. They ar...
Page 22 - Entering Setup
Printer Configuration Entering Setup To enter Setup, press and hold the Enter Button while turning on the printer with the Power Button. Continue to hold the Enter Button until “ Menus Active ” appears on the LCD Display. After releasing the Enter Button, “ Entering Setup Menus ” will be displayed m...
Page 23 - Setup Menu Summary; Format Menu
Printer Configuration Setup Menu Summary Format Menu Interface Menu Format n Serial IrDA Bluetooth Wi-Fi Options Menu Format Name Up to 16 Characters Font 4.2, 5.5, 10.2, 10.7, 18.5, 20.3 SansSerifA; 12.7, 13.5, 14.5, 15.6, 16.9*, 18.5, 20.3, 22.6, 25.4 Courier Spacing 0 - 10, 3* Left Margin 0* - 1....
Page 27 - Interface Menu
Printer Configuration Mark Sensitivity Mark Sensitivity 0 Possible Values: -10 …0* …+10 This feature allows the Black Mark/Paper Fault sensor to be adjusted to allow for variations in media materials and Black Mark printing methods. The following list will help determine if, and how, the Mark Sensit...
Page 28 - Serial Interface
Printer Configuration Serial Interface INTERFACE MENU Serial Note that “ Serial ” must be displayed on the bottom line of the display in order to access the following features and for this interface to be active when Setup is exited. Emulation Emulation Printek Possible Values: Printek*, O’Neil, ZPL...
Page 30 - IrDA Interface; Bluetooth Interface
Printer Configuration IrDA Interface INTERFACE MENU IrDA Note that “ IrDA ” must be displayed on the bottom line of the display in order to access the following features and for this interface to be active when Setup is exited. Emulation Emulation Printek Possible Values: Printek*, O’Neil, ZPL-II, M...
Page 35 - Options Menu
Printer Configuration Tunnel Port Number Tunnel Port# 08023 Possible Values: 00000 … 08023* … 65384 This feature specifies the TCP/IP port to be used for data that is to be printed.. To advance through the character positions, press the Advance Button. To change the character at the current position...
Page 37 - Interfacing To A Host Computer; RS-232C Serial Interface
Interfacing To A Host Computer Every MtP400 is equipped with an RS-232C Serial Interface. Optional factory installed interfaces are also available for IrDA (Infrared), Bluetooth®, and Wi-Fi®. When the printer is equipped with one of the optional interfaces, the interface that is selected in the Inte...
Page 39 - Interface
Interfacing to a Host Computer When discovered, the default name that will appear will be “MtP400-xxxx” where “xxxx” is the last four digits of the Bluetooth interface’s hardware Address. To obtain the printer’s Bluetooth name, you may use the printer’s Setup menus or you may have the printer print ...
Page 41 - Power Considerations; Standby Operation
Power Considerations MtP400 printers are designed to provide superior output using as little power as necessary. This provides the longest possible battery life. The printers may also be operated from an external power supply when used in a more permanent installation in a vehicle or office. The fol...
Page 43 - Maintenance and Troubleshooting; Cleaning
Maintenance and Troubleshooting Cleaning In normal environments, the printer should be cleaned after printing a few rolls of paper or if there are voids in the printout. For optimum performance and life, you should clean the Print Head and Platen Roller whenever you load new paper. If your printer i...
Page 44 - Battery Care; Charging the Battery; Additional Battery and Safety Information
Maintenance and Troubleshooting Battery Care Charging the Battery The printer’s battery is charged in the printer using an optional power supply. Power supplies are available for 100-240VAC/50-60Hz and for 12/24VDC vehicle applications. Follow the steps listed below to charge the battery. An optiona...
Page 45 - Testing the Power Supply and Battery
Maintenance and Troubleshooting Testing the Power Supply and Battery To verify that the printer’s internal battery charger is functioning properly, perform the following steps. • Test the power adapter (100-240VAC/50-60Hz, 12/24VDC adapter) with a voltmeter to verify that its output voltage is 9 VDC...
Page 46 - Troubleshooting; Error Messages
Maintenance and Troubleshooting Troubleshooting When encountering problems, the cause may be the printer or may sometimes be due to other problems with your system. Please review the following tables to solve common problems you may encounter with your printer. You may also visit www.printek.com for...
Page 47 - Other Problems
Maintenance and Troubleshooting Other Problems Problem Possible Cause Solution Battery not installed properly. Remove and reinstall battery making sure the battery release lever “clicks” when fully installed. Printer will not turn on. Discharged battery. Recharge battery. Auto Power Down is enabled....
Page 48 - Obtaining Service
Maintenance and Troubleshooting Obtaining Service If service is required for your printer, please contact the company where you purchased your printer. If they are unable to assist you, contact Printek Customer Service at (800) 368-4636 to obtain the name of the nearest Printek Authorized Service Ce...
Page 49 - Advanced Setup Features
Advanced Setup Features An additional security menu is available for system administrators who prefer to “lock out” operator changes to the various menus. This method of security can be set independently for the Format Menu, the Interface Menu, or the Options Menu. When set to Edit Allowed , the use...
Page 51 - Print & Font Samples; Print Samples
Page 52 - Courier Font With International Extended Character Set
Print & Font Samples Courier Font With International Extended Character Set Courier Font PC Line Drawing Extended Character Set 46
Page 53 - Sans Serif Font
Page 55 - Specifications; Printer Specifications
Specifications Printer Specifications Printing Specifications Printing Method: Direct Thermal, Up To 3.3 Inches Per Second Printing Resolution: 203 dots per inch (8 dots per mm) Printing Width: 832 Printing Elements for up to 4.1 ″ (10.41 cm) Fonts/Characters/Bar codes Fonts: A wide range of font ty...
Page 57 - Media Specifications
Specifications Media Specifications Receipt Paper General Specifications: 0.0022 to 0.0065” (0.056 to 0.089mm) Thick Black Mark Sensing On Printed Side (Black Mark Sensing On Back Side and Gap Sensing On MtP400 LP Models) MtP400, MtP400 LP: 3 to 4.125” (76.2 to 104.78mm)Wide (Roll Media) 0.750” (19....
Page 59 - Supplies and Accessories
Specifications Supplies and Accessories Supplies Battery: 7.4V, 2200 mAH Li-Ion Available separately or in 5 or 20 packs. Receipt Paper – Rolls: 4.125” Width * Available in cases of 36. Receipt Paper – Cassettes: 4” Wide x 6” Long * Available in cases of 36 cassettes of 100 pages each. Labels – Roll...
Page 61 - Glossary of Terms
Glossary of Terms 802.11 Wireless networking communication standards created by IEEE. access point An interface between a wireless network and a wired network. Ad-Hoc A Wi-Fi network consisting of only stations (no access point). Same as Peer-to-Peer. ASCII American Standard Code for Information Int...